Not receiving notifications when screen is off - Galaxy Note II Q&A, Help & Troubleshooting

Hi All,
I have a N7105 and I've just noticed that I'm not receiving any notifcations from Facebook or WhatsApp (I've only tested it on those 2 apps so far) running on data not WiFi when the screen is off.
Once I turn the screen on, the notifications still don't appear, however once I access an app or internet browser that requires data connection, then I would receive those notifications.It seems like the data is switched OFF when the screen is also off.
I've read a few posts outside of XDA and apperntly it could be a 'Jelly Bean' 4.1.1 bug?
Is anyone else experiencing this problem?
Cheers

Anyone?
Sent from my GT-N7105 using Tapatalk 2

layziebone said:
Anyone?
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
bump...

layziebone said:
bump...
Click to expand...
Click to collapse
it started happening to me too, ive noticed however, that as soon as i unlock the phone, it says connected to 'blabla' wifi and receive the msg straight away.. strange

have u install any battery saving like app? which might auto turn off data for battery saving
have u turn off the auto sync?

emprize said:
have u install any battery saving like app? which might auto turn off data for battery saving
have u turn off the auto sync?
Click to expand...
Click to collapse
No I dont have any battery saving app. Auto sync is on.
Sent from my GT-N7105 using Tapatalk 2

Did you install any task killers?

seem to happen on me recently too, on wanamlite's latest rom, i still have yet to find a solution. I don't have any tasks killers or battery saving apps installed.

No. I got none of those installed
Sent from my GT-N7105 using Tapatalk 2

Anyone else experiencing this problem or is it just a few phones?
Sent from my GT-N7105 using Tapatalk 2

Im guessing no one else..
I just replaced my sim with a new one and still experiencing the same problem.
Sent from my GT-N7105 using Tapatalk 2

Can you test it with wifi and see if it still happens?
Also can you still receive calls and sms while screen is off?
Also also, have you ever installed any battery saving application?
Beamed from Jupiter on my Galaxy Note II

AjunNg said:
Can you test it with wifi and see if it still happens?
Also can you still receive calls and sms while screen is off?
Also also, have you ever installed any battery saving application?
Beamed from Jupiter on my Galaxy Note II
Click to expand...
Click to collapse
It works fine with WiFi.
I can still receive calls and sms straight away while the screen is off.
I haven't ever installed any battery saving application.
Sent from my GT-N7105 using Tapatalk 2

Installed a custom rom?
Have you ever fiddled with fast dormancy?
Beamed from Jupiter on my Galaxy Note II

AjunNg said:
Installed a custom rom?
Have you ever fiddled with fast dormancy?
Beamed from Jupiter on my Galaxy Note II
Click to expand...
Click to collapse
It's stock as a rock. I only got the fone last week. What's fast dormancy? I guess I haven't since I don't know what it is.
Sent from my GT-N7105 using Tapatalk 2

Which rom are you on? If you're on the newest, try getting on an older one to see if it helps.
Also have you checked your APN settings for your carrier?
Lastly, check that you do in fact get NO data as soon as the screen is off. Test all the apps, and email. Download an app from Play, and turn off the screen mid way to see if it interrupts.
Beamed from Jupiter on my Galaxy Note II

AjunNg said:
Which rom are you on? If you're on the newest, try getting on an older one to see if it helps.
Also have you checked your APN settings for your carrier?
Lastly, check that you do in fact get NO data as soon as the screen is off. Test all the apps, and email. Download an app from Play, and turn off the screen mid way to see if it interrupts.
Beamed from Jupiter on my Galaxy Note II
Click to expand...
Click to collapse
Im on jelly bean 4.1.1.
I've checked my APN even reset to default even though I didnt touch it when it came out of the box from my service provider.
Most of the time I wont receuve a notification unless I turn the screen on and wait a minute or 2. However they do come through sometimes when the screen is off but theres like at least a 10-20 min delay from when the message was sent to me and the maximum time ive noticed is 1 hour.
I called Samsung and they suggest I hard reset using a code they gave me. Really frustrating and ive only had this fone for just over a week.
I don't really want to hard reset this brand new fone. But it looks like I have no choice since no 1 else is experiencing this problem.
Sent from my GT-N7105 using Tapatalk 2

Not knowing where you are, could this somehow be regional/carrier related?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

spycedtx said:
Not knowing where you are, could this somehow be regional/carrier related?
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
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Click to collapse
Its a possibility but my cousin has the exact same fone and we're with the same carrier as we both got thr phones at the same time.
He's sgn2 is fine. Receives all notifications when the screen is off seamlessly. I compared both our settings and its exactly the same. Which is why I doubt that it would be a carrier fault. But I again I could be wrong.
Sent from my GT-N7105 using Tapatalk 2

layziebone said:
Its a possibility but my cousin has the exact same fone and we're with the same carrier as we both got thr phones at the same time.
He's sgn2 is fine. Receives all notifications when the screen is off seamlessly. I compared both our settings and its exactly the same. Which is why I doubt that it would be a carrier fault. But I again I could be wrong.
Sent from my GT-N7105 using Tapatalk 2
Click to expand...
Click to collapse
Ok. I gave up. I ended up factory resetting the phone. Its resetting now as I type.
What is more frustrating the code: *2767*3855# to hard reset didnt even work! It came up with an error saying that it is an invalid code.
So i just went to settings then factory reset.
If this doesnt fix the problem, I will call Samsung again and ask for a replacement handset.

Related

Crashing issues possible cause

I just had another crash replying to a post here using tapatalk. The keyboard had small pink corruptions as if video memory had an issue.
I pulled the battery for about 10 seconds, tried to turn it back on. No dice. I tried again except pulled the sim as well, that worked.
Maybe some of us having crashes are sim related?
Sent from my Galaxy Nexus using Tapatalk
I've had to do a second battery pull today. Phone locks up then about 5 seconds later the display goes dark. Not fun.
Sent from my Galaxy Nexus using Tapatalk
I froze twice in the past three days. I was using hand cent and browsing. The battery had to be pulled in order for restart.
Sent from my Galaxy Nexus using XDA App
Yesterday I noticed GetJar was keeping the device awake (in battery stats), but otherwise it was responsive and all good. I uninstalled GetJar and rebooted for good measure. It powered down fine, but wouldn't power back up. I had to pull the battery.
My first 'battery pull' so far!
I had my first crash today while I was replying to an SMS message. The screen produced these broken specs of green.
I couldn't exit from the SMS, eventually the screen turned itself off and then nothing.
I had to perform a battery pull to fix.
When the phone booted back up ICS complained that the launcher had crashed.
Instead of clicking 'stop' I clicked 'wait'.
Phone returned to normal after that.
Sent from my Galaxy Nexus using xda premium
Did you guys restore old apps/app data from your previous Android device? If so, factory reset and START FRESH.
I can't count the people I know that had issues all stubbornly because they refused to start fresh from a new device.
KWKSLVR said:
Did you guys restore old apps/app data from your previous Android device? If so, factory reset and START FRESH.
I can't count the people I know that had issues all stubbornly because they refused to start fresh from a new device.
Click to expand...
Click to collapse
I didn't use a restore. I just added my Google account and let the phone download my apps that I more or less had from my Nexus One.
Is that OK to do?
Or should I have done something else??
Let me know, Thanks.
Sent from my Galaxy Nexus using xda premium
C64c said:
I didn't use a restore. I just added my Google account and let the phone download my apps that I more or less had from my Nexus One.
Is that OK to do?
Or should I have done something else??
Let me know, Thanks.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
This is how it works. When you login all the apps install automatically.
I just noticed this morning that a bunch of apps I had uninstalled already on my GN automatically reinstalled. Odd right?
Sent from my Galaxy Nexus using Tapatalk
If you have "force 2d rendering" checked in the developer settings, that will cause many issues.
brian85 said:
If you have "force 2d rendering" checked in the developer settings, that will cause many issues.
Click to expand...
Click to collapse
I don't have this checked.
Sent from my Nexus 3 using XDA Premium
I don't have any dev options on. I'm basically seeing what others are. Lockup, sometimes with screen corruption, then the display eventually goes black some short amount of time afterward. Battery pull required. I thought it may be heat related at one time but it has happened when the device was relatively cool. Seems like a software driver issue that can hopefully be addressed.
Sent from my Galaxy Nexus using Tapatalk

Unable to disconnect any call

Hi,
I am facing a typical problem that during every call if I swipe the middle white phone icon to the left to disconnect call, of does not work. I tried it multiple times. Can someone please suggest if I am doing it improperly.
Thanks for your time.
Sent from my Galaxy Nexus using xda app-developers app
Um. If you're talking about the big red bar with the phone icon all you do is press it.
Sent from my Nexus 7 using Tapatalk 2
bangdrum said:
Um. If you're talking about the big red bar with the phone icon all you do is press it.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for your reply.
I just tried to make a call from another phone to my GNex to verify and my phone is coming as Switched off. Whereas my Gnex is ON and I am able to make phone calls from it to others, but unable to receive any.
Does anyone reported similar issues?
I don't understand your problem. Your first post says you are unable to decline incoming calls. The second post says you can't receive any calls. Which one is it?
Sent from my Galaxy Nexus using Tapatalk 2
I was just doing some tests to decline incoming calls and found the second issue. Below are the problems I am facing -
1. I am unable to decline / disconnect any incoming call. If I swipe the white middle call icon to left the phone vibrates but do not disconnect the call.
2. If phone screen is off for more than 1 hours (appx.) then I think phone goes into deep sleep mode. If I try calling my gnex from other mobile then a switched off message comes. This problem is fixed once I make a dummy call / send any message to other phone.
My phone is not rooted. I would appreciate the feedbacks.
Nvm, misread
Sent from my Galaxy Nexus using Tapatalk 2
NP.
I was just searching the forums but could not any similar thread on these problems. Am I doing something wrong or is it a phone H/W issue?
I've never heard of it before. If you're on stock rom the only thing to try could be a hard reset and if that doesn't help manually reflash factory images. If all fails, I'd return the phone.
Sent from my Galaxy Nexus using Tapatalk 2
Thanks again for your response.
I have few apps purchased, so will these be removed once I hard reset my phone? Is there any way to get them back without purchasing again.
bhupinder08 said:
Thanks again for your response.
I have few apps purchased, so will these be removed once I hard reset my phone? Is there any way to get them back without purchasing again.
Click to expand...
Click to collapse
Google play will remember the purchases. They are tied to your Google account. After you login with your Google account you can download them again without charge. Even on a different phone.
Sent from my Galaxy Nexus using Tapatalk 2
I did a hard reset of my gnex. The call disconnect bug got fixed automatically but not the other one (problem# 2). My phone is still coming as switched off at times.
Anything else I can do to fix it.
Sent from my Galaxy Nexus using xda app-developers app
bhupinder08 said:
I did a hard reset of my gnex. The call disconnect bug got fixed automatically but not the other one (problem# 2). My phone is still coming as switched off at times.
Anything else I can do to fix it.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
this might be a dumb question, but are you running jelly bean or ice cream sandwich 4.0.4? Because 4.0.4 had signal problem...
Sent from my Galaxy Nexus using xda app-developers app
have you paid your bill?
Sent from my Galaxy Nexus using xda app-developers app
bhupinder08 said:
I did a hard reset of my gnex. The call disconnect bug got fixed automatically but not the other one (problem# 2). My phone is still coming as switched off at times.
Anything else I can do to fix it.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
I'd try:
1) unlock bootloader (if you haven't done this already)
2) backup /sdcard
3) flash stock JB images: https://developers.google.com/android/nexus/images
Petrovski80 said:
I'd try:
1) unlock bootloader (if you haven't done this already)
2) backup /sdcard
3) flash stock JB images: https://developers.google.com/android/nexus/images
Click to expand...
Click to collapse
I will give it a try and update. Thanks again for your time and support.
gagb1967 said:
have you paid your bill?
Sent from my Galaxy Nexus using xda app-developers app
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Click to collapse
Yes Dude. My SIM works perfectly on other phones.
bhupinder08 said:
I will give it a try and update. Thanks again for your time and support.
Click to expand...
Click to collapse
Good luck, and I obviously got steps 1 and 2 mixed up: first backup /sdcard, because unlocking your bootloader will wipe it.
I am not sure if it is bug but here is what I observed in past 6 hours.
There is network issue with gnex (phone is coming switched off intermittently) when Mobile networks -> Data Enable flag is NOT checked.
But when data network link is enabled there is no issue with my phone and it works without issues or disconnects.
I have still not rooted / flashed the phone.
Sent from my Galaxy Nexus using xda app-developers app
bhupinder08 said:
Yes Dude. My SIM works perfectly on other phones.
Click to expand...
Click to collapse
I was just trying to put some humor to a stressful situation...... and double checking
Sent from my Galaxy Nexus using xda app-developers app
gagb1967 said:
I was just trying to put some humor to a stressful situation...... and double checking
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
NP, I can understand.

[Q] Note 2 lost signal during sleep?

I just received my note 2 Lte from Rogers a few days ago. Then I realized a weird problem: there is no network signal during the sleep, and probable also when i am using Lte mobile data. I am in the area covered by Lte well, usually 4 bars of signal. My phone is now original, comes with 4.1.2, stock firmware, i haven't done any rooting or flashing yet.
Is there anyone having the same issue? Can anyone help?
Thank you so much
too update with more information, i attached another screen shoot. when i was using mobile data, the signal dropped randomly, too.
Check to see if any app like deep sleep battery saver is configured to automatically turn it off during sleep.
Sent from my GT-N7100 using xda premium
UtkarshGupta said:
Check to see if any app like deep sleep battery saver is configured to automatically turn it off during sleep.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Hi, Thanks for the tip. I did a factory reset and erased all data and apps... still did not work ...
Having the same problem
iambigman said:
Hi, Thanks for the tip. I did a factory reset and erased all data and apps... still did not work ...
Click to expand...
Click to collapse
I am having the same problem as I changed from N7000 to N7100. I am considering going back to the N7000 if I can't find any help on the web.
Labied

Official cm 11 nightlies!!

Yes
CM started to build cm11 for us
:good: :highfive: :victory:
http://download.cyanogenmod.org/?device=maguro&type=
Yeah!
Toro Toro plus Maguro keeps on chugging!
Sent from my Nexus 5 using Tapatalk
What about drivers and kernel in this version? They fixed the main issues?
Sent from my Galaxy Nexus using xda app-developers app
Atento said:
What about drivers and kernel in this version? They fixed the main issues?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Fixed or are using workarounds
Wish the aosp browser wasn't crap on 4.4. Also wish WiFi autoconnect worked in 4.3. Its really annoying that it randomly stops working until you manually open the WiFi menu. It still occurs even on cm10.2.0
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
blackhand1001 said:
Wish the aosp browser wasn't crap on 4.4. Also wish WiFi autoconnect worked in 4.3. Its really annoying that it randomly stops working until you manually open the WiFi menu. It still occurs even on cm10.2.0
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Interesting... Have you noticed if it happens on 10.1 or 10.0?
Sent from my Galaxy Nexus using xda app-developers app
blackhand1001 said:
Wish the aosp browser wasn't crap on 4.4. Also wish WiFi autoconnect worked in 4.3. Its really annoying that it randomly stops working until you manually open the WiFi menu. It still occurs even on cm10.2.0
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
Click to expand...
Click to collapse
what exactly do you mean wifi auto connect fail? It has been auto connecting for me? do you mean auto connect as in walk home, phone detected wifi signal and automatically turn wifi on and connect? if thats the case then i have no idea as ive never tried to do so.
Anyways.........anyone know a good cm11 kernel? currently i am using stock kernel and maaaan its missing so many functions D:
testing since yesterday, the rom is stable and whitout problems, don't had crash etc, just have a glich when u take a screenshot (in the preview) but the captured immage is fine.
I think the only thing that must be fixed is the browser, some times is choppy, double tap for zoom sometimes don't works and the video preview don't work.
I'm not sure but i have noticed a slight battery drain, more than the 4.3 stock:good:
hhwong said:
Anyways.........anyone know a good cm11 kernel? currently i am using stock kernel and maaaan its missing so many functions D:
Click to expand...
Click to collapse
Franco r392 modified by @osm0sis.
Sent from Samsung Galaxy Nexus @ CM11
Atento said:
Interesting... Have you noticed if it happens on 10.1 or 10.0?
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
It doesn't happen in cm10.1 or 10.0. It started happening when google changed the wifi framework in 4.3 to the always on scanning. Even with that setting disabled the scanning is still glitched.
blackhand1001 said:
It doesn't happen in cm10.1 or 10.0. It started happening when google changed the wifi framework in 4.3 to the always on scanning. Even with that setting disabled the scanning is still glitched.
Click to expand...
Click to collapse
What security are you using? wep, wpa2, ect.?
Sent from my Galaxy Nexus using Tapatalk
pretty stable nightly
Using CM11 nightly since yesterday. Had no issues except the screenshot preview. Screen shots are gettive saved correctly though. Also a little drop in battery life but maybe cause I am using it more. Is good for daily use.
I have flashed the nightly and there are 2 issues so far.
1. google now does not work
2. Spotify only plays 5 seconds then it goes mute while the playback continues.
I've found another issue: except for whatsapp and SMS I don't get any instant messaging notifications. Fb messenger as well as hangouts don't show anything in the status bar.
Funnily I use hangouts for SMS and it shows SMS...
Can someone confirm that?
Apart from that the only thing that really bugs me, is the glitch when playing music and powering off the screen. I would call it Playback-bug.
I dirtyflashed though. Too lazy to wipe, don't want to lose a lot of the stuff.
If nothing helps, I will wipe...
LiquidXed said:
What security are you using? wep, wpa2, ect.?
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Its not the security thats the issue. The wifi radio stops autoscanning after deep sleep. Not everytime but enough to be a problem. I am not the only one with this issue.
https://code.google.com/p/android/issues/detail?id=58230
What do you guys get with Audio Buffer Size?
blackhand1001 said:
Its not the security thats the issue. The wifi radio stops autoscanning after deep sleep. Not everytime but enough to be a problem. I am not the only one with this issue.
https://code.google.com/p/android/issues/detail?id=58230
Click to expand...
Click to collapse
Ive noticed this a lot lately as well.
My gnex is no longer on any carrier, strictly use on Wi-Fi now, and ever since 4.3 I experience same exact thing as you. (It also seems to randomly forget access points I've saved multiple times for no reason hahaha)
Haven't tried 4.4 to see if it persists yet
eberaldo said:
I've found another issue: except for whatsapp and SMS I don't get any instant messaging notifications. Fb messenger as well as hangouts don't show anything in the status bar.
Funnily I use hangouts for SMS and it shows SMS...
Can someone confirm that?
Apart from that the only thing that really bugs me, is the glitch when playing music and powering off the screen. I would call it Playback-bug.
I dirtyflashed though. Too lazy to wipe, don't want to lose a lot of the stuff.
If nothing helps, I will wipe...
Click to expand...
Click to collapse
uhm i don't have problems with sms or whatsapp , for the glitch yep same and much boring, like the browser videoplayer, if i try to check a video with the aosp browser i can't keep the screen on without tap every 10seconds

Updated to 4.2.2 via OTA, and now phone freezes/powers off

Hi All,
I just updated to the 4.2.2 OTA, and now once the phone powers on, after about 30 seconds it immediately freezes and turns off. I've tried restarting, pulling the battery and same results.
The phone was completely stock and unrooted prior to the update.
Any ideas? TIA!
Try a wipe in recovery.
Sent from my SM-N900T using Tapatalk
If anything fails try a factory reset.
Looks like it may be GPS related. When GPS is turned on, I notice it will Freeze.
I've had improved signal but not receiving calls and texts.
iTzXAmAzED On Note3
amazin1988 said:
I've had improved signal but not receiving calls and texts.
iTzXAmAzED On Note3
Click to expand...
Click to collapse
Damn people still use phone for calls and txt..lol jk
Damn that sux. Maybe try factory resetting if that doesn't fix try to Odin
Sent from my Note 3 on 4.4.2
deeznutz1977 said:
Damn people still use phone for calls and txt..lol jk
Damn that sux. Maybe try factory resetting if that doesn't fix try to Odin
Sent from my Note 3 on 4.4.2
Click to expand...
Click to collapse
Uhh what else would people use phones for? Look pretty
Sent from my SM-N900T using Tapatalk
amazin1988 said:
I've had improved signal but not receiving calls and texts.
iTzXAmAzED On Note3
Click to expand...
Click to collapse
I saw it mentioned that they just changed the way the signal bars display...and that signal itself is not improved...weak sauce!
I just did a factory reset and looks like all is back to normal.
Sent from my SM-N900T using xda app-developers app

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