Hello,
sadly my Gnex isn´t working anymore. I´m going to sent it to repair but there is one big problem - i don´t want to loose all my vacation photos (i´m recently back from a two week trip to thailand).
This is what happened during my trip:
1. Charger problem
- the charging indicator was shown permanently. Even when the phone was switched off it showed the white charging-screen
-> i got that fixed by cleaning the usb-connector of the phone (there was some slightly humid fuss inside)
2. The real problem
- some days ago i plugged my phone to my charger and went to sleep, but at the next morning my phone doesnt react anymore
-> nothing is shown on the phones screen
-> when i connect my phone to a pc without battery nothing happens
-> when i connect my phone to a pc with battery the pc makes a "connection-error-sound", shows "OMAP4440" as a device for 2 seconds and then a "disconnect-sound" followed by the device disappearing
3. The question
- is there any way to get my phone back alife or at least recover my data in some way?
- may this behavior be caused by high humidity (compared to germany)?
Any help would be greatly appreciated.
Thanks.
I can only assume your phone is having a hardware malfunction.
But if it is software; this should get you running.
http://forum.xda-developers.com/showthread.php?t=1760787
You can then potentially use adb to pull /data/media/DCIM/ to get your camera pictures.
I followed the guide in the post and the procedure seems to work but a still can´t use the phone, the result is the same as before.
Two notes:
- i can only follow the guide with my battery inserted because otherwise the pc is not detecting my phone
- the included bat-file seems to be an infinite loop, isn´t it?
Any suggestions?
Related
Hello everyone,
having major USB issues on my GNex. It's not charging anymore, but when the phone is off, it displays a charging animation. I could get it to charge once since this occurred, I left it plugged in overnight on my Mac (phone turned off). Did the same thing last night, no charge at all.
Mac OSX does not recognize the device, my Windows machine keeps telling me something like "the connected device is not working properly and can't be used... ". This message pops up every few seconds, so I guess it's constantly connecting and disconnecting. I can't access the internal storage on both systems.
My first guess was a hardware defect. But when I try to boot into recovery mode, a screen instantly pops up that shows Andy and displays a message: "Downloading. Do not turn off target.". In the upper left corner it displays " ODIN MODE" in small red letters.
When I press the power button in this screen (there is a big arrow pointing to the button with "start" written in it) the phone just normally reboots.
I can't get into fastboot mode because of this. I can get into CWM Recovery when i use the reboot into recovery option built in the ROM.
I dunno much about Odin (next to nothing). Has it something to do with Samsungs Kies? Could it be that something has put my phone in this "ODIN MODE" and it constantly tries to download something, making the USB port unusable? The port is not completely broken, as the phone displays a charging animation when it's turned off... so there is some connectivity left!
Thoughts coming up that this could be some kind of software issue. If there is a possibility to get out of the Odin Mode, it may solve the problem.
The phone is unlocked and rooted, running AOKP Milestone 5 and franco kernel.
I tried to restore an older nandroid, but it did not change anything.
Would send it in for exchange, but not able to relock the bootloader due to no fastboot access. If it can be confirmed that this is a hardware problem, I have to pay for the repair, I'm fine with that.
Has anybody any ideas that could be helpful? Any help is much appreciated, thank you in advance!
Do a search and you will find at least 30 helpful threads. Basically you only need to replace your USB charging board and it works again. Should be a warranty issue, but Samsung has really been an ass on handling this issue lately and claiming water damage.
I have mentioned it many times here: this problem can be probably solved by thoroughly cleaning your USB with soft toothbrush.
True, I also cleaned my port but it only fixed it temporarily.
Thanks guys. Tried to clean the port, nothing changed.
Ordered an OEM charging board off ebay, hope changing it will fix the issue.
Only thing I'm wondering about is, that the phone is stuck in Odin Mode when I boot it up with Vol. - and the Power Switch. So I downloaded Odin but it does not recognize the phone...
I am also facing the same problem. I am currently using the phone by charging the battery externally. Can someone confirm that changing the USB flex cable is the solution ?
Just posted in another thread but it is definitely the USB port for me. Using an HTC Vision (Google g2)
Hi!
First of all i got AOKP + Franco kernel for 2w without any problem and I didn't change any option since last week.
This morning i rebooted it, it switched off and it didn't start again.
I cannot switch one my nexus again since then. I have always a black screen, also if I try to enter in download mode or in the recovery.
I tried to connect to my computer and smt times my laptop see a omap4400 (i'm not sure about the name) but after few second it disappears.
Tomorrow I'm going to the service center... But I have a big doubt:
What the hell happened this morning?
Thanks
Remove the battery for 5 minutes and try again.
If that doesn't work,
Follow this guide:
1. Download the zip file from http://forum.gsmhosting.com/vbb/f634...eeeee-1465412/, created by Legija
2. Extract zip to whatever location you're comfortable with (I used Android directory)
3. Open up Device Manager (Hold down Windows Key, press R, the type in devmgmt.msc and press OK)
4. Go to actions menu, select Add Legacy Hardware
5. Choose install manually, then have disk. Browse to where you extracted the zip, select the 'inf' file in usb_drv_windows
6. Choose OMAP, you'll get a popup if on Win 7, continue anyway (driver not signed)
7. Once completed with driver, pull battery out of phone, then plug it into USB
8. Double click omap4460_tuna_hs_pro.bat to start the process
9. Once completed, unplug from USB, put battery back in, and power-up!
10. Extra step - depending on what's been done, it may 'brick' again - suggest to do a restore or a wipe reinstall afterwards to be certain (mine bricked again next reboot)
Click to expand...
Click to collapse
biscuitownz said:
Remove the battery for 5 minutes and try again.
If that doesn't work,
Follow this guide:
Click to expand...
Click to collapse
This, if OP can't reach fastboot.
Sent from my i9250
I'm having the exact same problem. I saw my phone at maybe 10% battery in the AM, said screw it and let it die, woke up this morning and plugged the phone in and nothing. No LED light, black screen, completely unresponsive. I've tried every trick in the book, and the only one that seemed to work marginally even was using a different battery, which got my phone to boot to the encryption screen, but then shut off again. It did that twice, and now both batteries are useless.
I used Legija's program to try and bring some life back to my gnex, even though it's not the international version, just in hopes of getting some of my data back (I have already started the replacement process with Verizon since the phone was insured), but I got no luck there either.
It's extremely disappointing and annoying to me that this phone survived all sorts of ROM installations (I was also using AOKP on 4.1 if someone wants to start making connections), reformatting, tweaking, almost every setting on that phone was modified by me.
Not only that but almost any software or hardware problem I did run into I could solve in maybe an hour, but I let my charge run out and the phone just up and bricks itself? Now, that's just bull****... I would be very curious as to an explanation as to WHY on earth this would happen. Very confusing.
Not to hijack the thread, but my interest here is not restoring the phone to working condition but just seeing if I can pull my data off of it. I wouldn't even be posting here had I been able to have an SD card with my gnex, which I figured was unnecessary at the time I bought it since I knew the space on their was enough for me already, and the added branding of "Nexus" brand which had me under the impression it was maybe stable enough by itself. Not a mistake I'll make again..
Is it at all possible to get the data off of my phone at this point? At least partially? I believe encryption makes it impossible but I'm rather stubborn. Any help would be greatly appreciated..
owlieowl said:
I'm having the exact same problem. I saw my phone at maybe 10% battery in the AM, said screw it and let it die, woke up this morning and plugged the phone in and nothing. No LED light, black screen, completely unresponsive. I've tried every trick in the book, and the only one that seemed to work marginally even was using a different battery, which got my phone to boot to the encryption screen, but then shut off again. It did that twice, and now both batteries are useless.
I used Legija's program to try and bring some life back to my gnex, even though it's not the international version, just in hopes of getting some of my data back (I have already started the replacement process with Verizon since the phone was insured), but I got no luck there either.
It's extremely disappointing and annoying to me that this phone survived all sorts of ROM installations (I was also using AOKP on 4.1 if someone wants to start making connections), reformatting, tweaking, almost every setting on that phone was modified by me.
Not only that but almost any software or hardware problem I did run into I could solve in maybe an hour, but I let my charge run out and the phone just up and bricks itself? Now, that's just bull****...
Not to hijack the thread, but my interest here is not restoring the phone to working condition but just seeing if I can pull my data off of it. I wouldn't even be posting here had I been able to have an SD card with my gnex, which I figured was unnecessary at the time I bought it since I knew the space on their was enough for me already, and the added branding of "Nexus" brand which had me under the impression it was maybe stable enough by itself. Not a mistake I'll make again..
Is it at all possible to get the data off of my phone at this point? At least partially? I believe encryption makes it impossible but I'm rather stubborn. Any help would be greatly appreciated..
Click to expand...
Click to collapse
So just to be clear... You've been able to get it to boot all the way up to the encryption screen, right? If so you should be able to get into fastboot (Holding down BOTH volume rockers and the power key.) From there you could relock/unlock the bootloader to do a full factory wipe which might solve your boot issue.
As far as the data loss from the wipe, you could then try this: http://forum.xda-developers.com/showthread.php?t=1994705
TomBall718 said:
So just to be clear... You've been able to get it to boot all the way up to the encryption screen, right? If so you should be able to get into fastboot (Holding down BOTH volume rockers and the power key.) From there you could relock/unlock the bootloader to do a full factory wipe which might solve your boot issue.
As far as the data loss from the wipe, you could then try this: http://forum.xda-developers.com/showthread.php?t=1994705
Click to expand...
Click to collapse
I was able to get it to the encryption screen with my old battery that had a little bit of charge left in it twice, but it shut itself down on me both times. So now both batteries are useless.. I took it to the Verizon store hoping they would maybe try one of their batteries, but they just called customer service and told me they're just going to replace it at this point.
I have a feeling the charging mechanism is somehow damaged, because when I did get it to the encryption screen I had it plugged into a wall outlet and it wasn't charging at all. So, I can't turn the phone on whatsoever anymore.. if I could turn it on I could solve this problem... but it simply refuses to boot. The closest I came to interfacing with it was the OMAP Flash script, which did work, but didn't fix the problem.
So maybe if I could get the phone working enough to use ADB with it I could get my data back, but not even that seems possible..
owlieowl said:
I was able to get it to the encryption screen with my old battery that had a little bit of charge left in it twice, but it shut itself down on me both times. So now both batteries are useless.. I took it to the Verizon store hoping they would maybe try one of their batteries, but they just called customer service and told me they're just going to replace it at this point.
I have a feeling the charging mechanism is somehow damaged, because when I did get it to the encryption screen I had it plugged into a wall outlet and it wasn't charging at all. So, I can't turn the phone on whatsoever anymore.. if I could turn it on I could solve this problem... but it simply refuses to boot. The closest I came to interfacing with it was the OMAP Flash script, which did work, but didn't fix the problem.
So maybe if I could get the phone working enough to use ADB with it I could get my data back, but not even that seems possible..
Click to expand...
Click to collapse
If the phone isn't charging then there's something wrong with the USB port. One way to test that would be to use a battery charger. Also, try a different cable. I've had issues with a few different cables that for whatever reason started to not fit properly in the phone.
If you're USB port has gone bad then you'll need to either A) Always use an external battery charger. B) Get a replacement. C) Fix it yourself (Good guide here: http://www.ifixit.com/Guide/Repairi...+LTE)+Micro+USB+Charge+Port+&+Main+Mic/9641/1 )
Hi everyone,
first off, I've spend days now trying to find a fix. If I've missed anything, I'm sorry, it wasn't for lack of trying.
Here's the situation: I have acquired an HTC One X earlier this year which has worked quite flawlessly. I went ahead and unlocked the bootloader and installed a custom recovery. However, since I handed the phone off to my not-so-techy sister I did not use a custom ROM, and after the HTC update failed with the custom recovery I reversed that as well. The device should now be stock everything with unlocked bootloader.
After a few months my sister encountered heavy problems, though. She described them as battery related (wouldn't turn on correctly) and eventually she moved to a new phone. Now I have gotten the device back and I am trying to fix it. After charging it I managed to have it boot once. However, I but it to the side and wanted it to load some more. Ever since then the screen doesn't come on. The charging LED seems to work fine (eventually switched from red to green, too, indicating that the device is fully charged) and the button backlight still works, too. Most significantly though, the device is recognized as MTP device in Windows: I can access all the data in the storage without problems.
I have read that there is an issue with the HTC One X and the display connector so eventually I went ahead and took the device apart. It's lying in front of me now in pieces, but I still couldn't get the screen to come alive. The obvious conclusion would be to buy a new screen but the device doesn't feel like it's worth the investment. Besides, I would like to know for sure that it's the screen before I do anything.
So I turn to you guys and ask if you have any idea how I could access the phone via my computer. I tried to boot it up in bootloader mode but due to the strange standby methods HTC is using and not seeing anything on the screen I haven't been able to do that yet: Whenever I connect my USB cable it's recognized as MTP device, not ADB. Debugging seems to be deactivated so that doesn't seem to be an option. Does anyone have any idea how I could get the phone to talk to my computer (i.e. get into the bootloader or ADB screencast for sure)? With my Galaxy S I could simply plug in this dummy micro USB and would be sure to end up in download mode.
Any help is appreciated!
tl;dr: HTC One X screen is dead but LEDs work, is recognized as MTP device. How to make it talk to the computer?
Thanks,
rien
Alright, sometimes just posting stuff like this helps already. I was now finally able to get the phone into fastboot (apparently) and it's reacting to the fastboot commands. I suppose the next step is to load CWM and connect via adb. This way I can at least do a factory reset.
Does anyone have any ideas regarding the original issue with the screen? Especially since it does seem to work occasionally. And doesn't show any fragments...
Can I enable USB debug mode from within the recovery to work in the system?
Hi all,
I have a vanilla, unrooted tablet which had Marshmallow installed a few weeks ago. It reboots constantly (like I am lucky to get 2-3 minutes out of it). Sometimes it reboots 7 or 8 times in a row until I give up and hold the power button down.
Have cleared cache and factory reset (multiple times). This hasnt solved the problem. I thought this might be an issue with the Google Play Store, as it generally crashes as soon as I run this (as the first thing I do after the reset) - so after one of the resets I downloaded the latest playstore APK and installed it. Also did not login to the play store in case this was corrupted or something. Have tried this without loading ANY apps other than the stock that comes after the reset - but still the issue persists.
All of the above has been done with the SD card removed - and with full charge
Generally it crashes as soon as I try and run any app or go to settings etc. This is even with the completely factory reset and wiped tablet with no additional apps installed.
Having tried everything, am down to the theory of hardware fault - specifically the battery. After the last update (which failed half way through) I had big problems with battery life and the tablet got (and still gets) quite hot. I am thinking something in the new update might have put extra stress on the battery, which after a few weeks has caused it to fail.
Is this possible, and is there anyway in logs etc to tell if this is hardware or software?
Anyway, other than throwing this away and buying a new one - am not sure what the next step to solve this is. (Maybe revert to previous Android?). Any suggestions or help is welcome, but I am thinking of throwing this away and not throwing good money after bad...
(Have emailed Samsung but of course never heard back - so suffice to say my next tab wont be Samsung)
try download your stock firmware and flash it with odin via your pc.
i had problem with my tab...i had restarts always...whatever i do, every few seconds it restarts by itself... but it works normaly on cable so i went to search for a solution and lol i laughed when i saw what was the solution...i removed the backcover fo the device and then just reatached the battery connector cable and thats it and now my tab works normaly even on battery.not sure if u have similar issue but u can try it it will take u 5 min work and also u have video on Youtube how to dissambly galaxy tab S...cheers mate and wish u good luck
I solved this prob yesterday, itb works fine nw, didnt crash since, just open the tablet remove the basttery vlean its pins then reinstall it
U can find vedios explaining hw to remomve z battery
OK - have updated firmware with ODIN (and tried 3 different versions going back to Android 5)
Have undone the back and removed battery and reset cables. Even replaced the battery with one I bought off Ebay
Cant think of anything else, must be a fault on a board somewhere...
I think she is dead. :crying:
Thanks to those who posted and sent me PM's - really do appreciate it.
By the way, it is definitely something to do with the power. When it reboots and it is attached to a USB, the screen flashes up with the empty battery (ie charging from completely empty) symbol momentarily (maybe a second or 2 tops) before flashing up with 64% or whatever the actual battery level is...
michjfro said:
By the way, it is definitely something to do with the power. When it reboots and it is attached to a USB, the screen flashes up with the empty battery (ie charging from completely empty) symbol momentarily (maybe a second or 2 tops) before flashing up with 64% or whatever the actual battery level is...
Click to expand...
Click to collapse
If your battery can go from 0% to 64% in a few seconds, the battery connector needs to be resoldered due to cracked solder joints.
This rework only takes 5 minutes , ask a repair shop or anyone knows how to solder for assistant.
https://www.youtube.com/watch?v=DaAKjmrMR2s
Hello friends,
I’m new to this forum (or, any forum, really) and in desperate need of help.
Hopefully I'm posting this correctly.
In 2017 (I think) my mom bought a Nexus 5X phone. All was well, until suddenly it broke in 2019 and she had to get a replacement. There were a lot of pictures and videos on there (no SD card was used) that we do not have a back up of. (I know, that’s a big mistake...)
What happened: it just suddenly turned off and didn’t turn on anymore. When I tried to figure out what was happening, the only response the phone gave when I plugged it into my PC was a blinking red led underneath the screen. I figured the issue must’ve been with the battery. After a while, it didn't even do that anymore - not a single response was given.
It took me until 2020 to try to replace the battery with a new one. I think I managed to replace it successfully, carefully using two YouTube tutorials. When I held the original battery in my hand, I could bend it easily, so I expected that would solve the issue. But the phone didn’t give a single response to my efforts.
I also tried heating the phone as instructed in this video (with subs):
Again, without any success.
Since I didn’t want to give up on the stuff that is on that phone (precious memories of my cat who passed away at the end of 2020, for example), I randomly tried tinkering with it again a few days ago.
When I plugged it into my computer again, suddenly the red led started blinking again... And a few moments later, the Android logo lit up. Then the screen turned black again.
I noticed that when the phone was plugged in, my PC made this noise that recognizes something is in fact plugged in. However, it didn’t recognize the device.
After trying multiple times to hold down a few buttons, I first managed to get a screen that said “Firmware update”. It disappeared after a while, and showed a Google logo. I don’t remember exactly, but I think the time after that when I pushed the on/off button, the phone actually turned on and I could use it.
I could see all pictures were still on there. I immediately tried to copy them onto my pc but before I could do that, the phone shut off again and connection with my PC was lost. Battery was charged to about 70%.
I managed to reboot it a few times, but the time it stayed on became shorter and shorter. I wanted to try the debugging method and recover data that way, but it simply didn’t give me the time to do so.
A few days later, I still get the red blinking light and sometimes the android screen or a battery loading screen. Other than that, I can’t turn it on or get into safety mode, or anything like that. It *does* still connect to my PC, but doesn’t recognize the device.
TLDR; Nexus 5X shows blinking red light, doesn’t turn on and if it does, it almost immediately turns off again even after replacing its battery. All I really want is a way to recover the photos and videos that are on the device.
If anyone has any leads or tips that could be of help, they are most welcome.