Develop Bugs

Sporadic menu capacitive button

at completely random times during the day my menu button would trigger for a good 5 seconds sometimes and then freeze ALL my capacitive buttons. can anyone think of a possible solution?
i'm guessing its a hardware defect but i wouldn't know how to handle sprint if that's the occasion

ImaWinRAR said:
at completely random times during the day my menu button would trigger for a good 5 seconds sometimes and then freeze ALL my capacitive buttons. can anyone think of a possible solution?
i'm guessing its a hardware defect but i wouldn't know how to handle sprint if that's the occasion
Click to expand...
Click to collapse
I had problems with unresponsive capacitive buttons on my og Epic 4G. It was a manufacturing defect and was covered by the manufacturer's warranty. I'd try to bring it back to a Sprint store with a repair facility and make a warranty claim against Samsung.

ImaWinRAR said:
at completely random times during the day my menu button would trigger for a good 5 seconds sometimes and then freeze ALL my capacitive buttons. can anyone think of a possible solution?
i'm guessing its a hardware defect but i wouldn't know how to handle sprint if that's the occasion
Click to expand...
Click to collapse
Mine has JUST started doing that over the past two days... I thought it was due to a Kernel I flashed, or a faulty APK. I ONLY experience the problem while using Handscent.

hmm i see.. well 1) my buttons respond fine its only when the menu button spazzes out that all the buttons freeze which a quick toggle of the power button would fix but i could wait outside a sprint store for it to happen. i would have to return to stock everything right?
2) do individual apks have capability to mess with the buttons outside of an app? i'm pretty sure its occurred throughout multiple apps but ill past more specific attention to when they occur
thanks guys any other input would be appreciated greatly, i do love this phone very much but this glitch is eating away at me

ImaWinRAR said:
hmm i see.. well 1) my buttons respond fine its only when the menu button spazzes out that all the buttons freeze which a quick toggle of the power button would fix but i could wait outside a sprint store for it to happen. i would have to return to stock everything right?
2) do individual apks have capability to mess with the buttons outside of an app? i'm pretty sure its occurred throughout multiple apps but ill past more specific attention to when they occur
thanks guys any other input would be appreciated greatly, i do love this phone very much but this glitch is eating away at me
Click to expand...
Click to collapse
That is the same issue I have; the menu activates, then the entire phone is unresponsive (except the power button, which puts the screen to sleep as it should) for a few seconds.
Although, like I said, I've only noticed it while inside Handscent and trying to enter type a message. I can play games for an hour and never experience it.
It *IS* rather annoying.

I've had this issue for a while and only ever noticed it once I started flashing different ROMs. In my case I can happen in any app (I don't really play games so can't say for sure about that). Email, market, whatever I get it once in a while. Like others said pushing the power button off and on fixes it. If I also wait like 5 secs and don't try to keep pushing buttons it works too.

To those of you having this issue, see if it coincides with going into a low signal area. When I was doing LOS testing in a known dead spot, I noticed this happening as soon as I started getting really low signal. Check that out and please report back. I didn't say anything at the time (it was a while ago now) because I thought I had some user error going on
Sent from my SPH-D710 using xda premium

Man, I am glad to hear I'm not the only one with this issue. It's the wierdest thing... Eager to find a fix!

i know there was a thread about this months ago but it died because no one had a solution, this time around looks more promising!
the only rom i tend to find myself running is Calk`s and i don't believe i had any issues while i was running miui for a while but eventually i had to go back to calk because i needed 4g but it might just be an issue within the twiz framework or something
John your theory is interesting because i tend to get the issue largely when i'm at home and i have horrible service at home (i'm in the basement) and the past day I've been on the road a lot and ive yet to experience it so you might be on to something, just need some more people to test to confirm

ImaWinRAR said:
i know there was a thread about this months ago but it died because no one had a solution, this time around looks more promising!
the only rom i tend to find myself running is Calk`s and i don't believe i had any issues while i was running miui for a while but eventually i had to go back to calk because i needed 4g but it might just be an issue within the twiz framework or something
John your theory is interesting because i tend to get the issue largely when i'm at home and i have horrible service at home (i'm in the basement) and the past day I've been on the road a lot and ive yet to experience it so you might be on to something, just need some more people to test to confirm
Click to expand...
Click to collapse
For me, the problem started just over the past two weeks or so. I never had an issue before... Happens when I'm on Wifi as well as off Wifi.
I'm thinking I may just take it in for a warranty exchange. I've begun noticing it occasionally in other applications as well. Not the random menu button activation, but suddenly the capacitive buttons will simply be non responsive for 2 or 3 seconds.

Dalmus said:
For me, the problem started just over the past two weeks or so. I never had an issue before... Happens when I'm on Wifi as well as off Wifi.
I'm thinking I may just take it in for a warranty exchange. I've begun noticing it occasionally in other applications as well. Not the random menu button activation, but suddenly the capacitive buttons will simply be non responsive for 2 or 3 seconds.
Click to expand...
Click to collapse
it seems like thats the best way to go about it. frankly, im too lazy to backup all my stuff, unroot, reset the flash counter and then deal with samsung/sprint lol.
results from a couple days testing John's theory: its definitely more noticeable in low service areas and almost nonexistent when the signal is strong (i still get 1 or 2 presses from the menu button then it stops as opposed to several presses then all the buttons freeze). i dont know where to go from here... help

ImaWinRAR said:
it seems like thats the best way to go about it. frankly, im too lazy to backup all my stuff, unroot, reset the flash counter and then deal with samsung/sprint lol.
results from a couple days testing John's theory: its definitely more noticeable in low service areas and almost nonexistent when the signal is strong (i still get 1 or 2 presses from the menu button then it stops as opposed to several presses then all the buttons freeze). i dont know where to go from here... help
Click to expand...
Click to collapse
I have been looking at this myself. It only happens to me on the edge of a dead zone. If you have to press the softkeys multiple times in a good signal area, I would take your phone to get checked out. Some OG Epics had this issue too
Sent from my SPH-D710 using xda premium

JohnCorleone said:
I have been looking at this myself. It only happens to me on the edge of a dead zone. If you have to press the softkeys multiple times in a good signal area, I would take your phone to get checked out. Some OG Epics had this issue too
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
would i have to unroot and reset with a jig before i send it back? and i would be phoneless wouldnt i... this sucks..

ImaWinRAR said:
would i have to unroot and reset with a jig before i send it back? and i would be phoneless wouldnt i... this sucks..
Click to expand...
Click to collapse
I agree, but it would be best if you got it fixed by Sprint. Unrooting can be done by closely learning from this video(here, credits to QBKing77).

Mine seems to to it more often in low signal area's or switching back and forth from my airave. Havent really noticed it with full signal or on 4g but only time will tell. No root........

ImaWinRAR said:
would i have to unroot and reset with a jig before i send it back? and i would be phoneless wouldnt i... this sucks..
Click to expand...
Click to collapse
You shouldn't have to send it anywhere. This should fall within the manufacturer's 1 year warranty, which Sprint will honor with a $35 charge... They will (normally) order you a replacement phone and you will swap your old phone when the new one arrives... You shouldn't be without a phone at all.
I'm planning on visiting the Sprint store tonight to start the process, in fact.
After I flash back to stock.

Dalmus said:
You shouldn't have to send it anywhere. This should fall within the manufacturer's 1 year warranty, which Sprint will honor with a $35 charge... They will (normally) order you a replacement phone and you will swap your old phone when the new one arrives... You shouldn't be without a phone at all.
I'm planning on visiting the Sprint store tonight to start the process, in fact.
After I flash back to stock.
Click to expand...
Click to collapse
how did it go for you? did you reset your binary counter before you exchanged it?
it sucks that WE pay the $35 charge to replace a hardware defect WE weren't responsible for..

Same thing here.
It's definitely more noticeable in low service areas and almost nonexistent when the signal is strong as has been said before.. Could be in an elevator or basement for example.. The power button solves the issue but the problem usually starts again if the service is still bad.
Just to report...
Tempted to contact Sprint about it.

pijamait said:
Same thing here...
Just to report...
Tempted to contact Sprint about it.
Click to expand...
Click to collapse
Please do, and keep us apprised. Iv'e just learned to live with it, but would love to know what's going on.

Just to clear everything up, here's how it works:
You have a Samsung device with a one-year limited warranty. If you'd like, you can send your phone to them for a week, pay for shipping, and maybe get a replacement.
You have a Sprint product. If you'd like, you can take it in for repair (which takes about an hour), and a technician will either fix it - or order you a replacement (which has one-day shipping). If you have Total Equipment Protection, all repairs are free. If you don't, all repairs are $35.
The only time you would have to spend more than that is if you have a phone that is damaged beyond repair (liquid damage, cracked screen, damaged motherboard, etc) - and that would be a deductible of $100 to order a new phone through the insurance company, Assurion.

[Q] galaxy nexus power button problem

Ok so iv had my GN for four days now and its developed a problem with the power button.
Sometimes when i try to turn the screen on via the power button it wont respond, at first. It happend last night for the first time, i tried to unlock it and nothing happend, then after trying about 5_6 times it rebooted. Same thing happend this morning.
Has anyone else had this problem?
Does anyone think this could be software or hardware issue?
The phone is completely stock running 4.0.1 on tmoble uk.
Anyones help or opinion would be appreciated.

Try updating to 4.0.2 before you write it off as hardware problem.
Sent from my Galaxy Nexus using xda premium

Thought about that but it would mean rooting , my fear is that it becomes permenant , then my warrenty would be void , i did have it on face unlock when this was happening i have now changed to slide and as yet ive had no problem , i will post here if the problem is fixed for anyone who is interested

I thought the stock build is 4.0.2?
Have you tried pinging for an update in the settings menu?
Sent from my LTE Galaxy Nexus using xda premium

Rooting is not permanent. You can remove it by delete the SuperUser apk and binary; that's what root is. Or if you're paranoid, flash a stock image.
Then lock the bootloader. Hooray, your device is stock.

mwestendorf said:
I thought the stock build is 4.0.2?
Have you tried pinging for an update in the settings menu?
Sent from my LTE Galaxy Nexus using xda premium
Click to expand...
Click to collapse
yeah several times, and its defo 4.0.1

chirea.mircea said:
Rooting is not permanent. You can remove it by delete the SuperUser apk and binary; that's what root is. Or if you're paranoid, flash a stock image.
Then lock the bootloader. Hooray, your device is stock.
Click to expand...
Click to collapse
Yeah i do understand that, my fear is while rooted that the problem becomes permanent (at least for me) then while off for repairs they see that its rooted and tell me to get lost!
Iv had a few problems with this phone like locking up while adding widgets to home screen, locking up half way though a phone call, browser hanging all the time and of course the power button all of which resulting in a battery pull.
Id come to expect this kind of behavior over the last year & 1/2 from my hd2 as it wasnt ment to run android in the first place, but this is a google flagship.
Maybe i just got a dud or maybe its the stock 4.0.1 has anyone on custom rom had any of the above problems?

i think the point is that you can unroot it and they cannot tell the difference that it was ever rooted in the first place. and get your warranty fix.

RogerPodacter said:
i think the point is that you can unroot it and they cannot tell the difference that it was ever rooted in the first place. and get your warranty fix.
Click to expand...
Click to collapse
Yes, but his point is if the power button becomes unresponsive while he is attempting to root/unroot the phone then he wont be able to complete the process.
I haven't experienced anything like what you're describing on my Galaxy Nexus, even while I was running 4.0.1. Does the power button only become unresponsive when you're turning the phone on/off? Or does this happen while trying to lock/unlock the phone as well? If it only happens while you're using the face-unlock feature then it could be a software bug and flashing could fix it...
I would call either Samsung or your carrier about it before deciding to root/flash it myself. Perhaps your carrier will just switch it out for another one they have in stock.

I have experienced this problem as well with the power button. I have the GSM version and I haven't received the 4.0.2 update but I did receive the ITL41F update. After about three or four presses of the power button it becomes responsive again. I think you might be getting the resets if you press the power button repeatedly without waiting a few seconds I'm between presses to get it responsive again. I also do not think it is hardware related and may be some kind of software bug. I am waiting patiently for the updates.
Sent from my Galaxy Nexus using XDA App

Kinbote said:
Yes, but his point is if the power button becomes unresponsive while he is attempting to root/unroot the phone then he wont be able to complete the process.
Click to expand...
Click to collapse
yes thats exatly my point, although i really am leaning toward software as tk123456789 pointed out if i wait a few seconds it will come on though only after i got rid of the face unlock, using face unlock it was a lot worse. Im thinking if it were hadware it would either work or not,
BTW this problem is when i unlock the phone and not when turning it on, i dont think i made that clear.

my power button has stopped working....it only works sometimes but it usually acts like im holding it down....if i pull the battery and put it back in, it boots up by itself and i dont even press anything...idk what to do and im freaking out

I wonder if this is becoming a known problem with Samsung devices. Do me a favor and shake your phone a few times. Try it every now and then until it wakes your phone or the power menu pops up. Means the switch is busted and the contact is floating around. This is what was going on with my Captivate and I haven't found a fix, nor do I want to solder on a new power button.

I left it in rice overnight and now everything is working perfectly! Hopefully it stays that way! It may have gotten wet from my XO skin application! Never ever ever again with a wet apply! NEVER!
Edit: its still doing the same thing again...spoke too soon
sent from my Nexus Prime

I got my GSM Unlocked Galaxy Nexus from the Play Store two days ago and am experiencing the same issues with the power button. It worked fine for the first 24 hours.
I'm on the phone with Google right now to get a replacement phone which is nice because they're contacting Samsung on my behalf.
(I'm within the 14-day replacement policy for new devices)

Flash manually the official 4.0.4 IMM76I.. And relock your bootloader after that and try.. Thats it
Sent from my Galaxy Nexus using xda premium

similar Issue:
I bought a used, rooted Galaxy Nexus. Due to my own (drunken) stupidity not long after my purchase I caused a scratch on the glass covering the display. As I did not want to pay for a out-of-warrenty repair, I left the device as it was.
Some time after, my power button became unresponsive. As it took 3-5 presses to activate the screen I installed the app "PGM Galaxy Nexus" that allows to wake the device with a swipe gesture. Not to long after, the power button stopped responding all together. While researching a permanent solution, my battery died.
In order to be able to use my phone as soon as possible, I brought it to a local (and unfortunately, unauthorized) repair shop. The repair shop tested quicky for any further defects (by plugging the phone into a wall charger - I had done the same at home) and quoted me 50€ for the repair. Some time after, they emailed me that the replacement of the power button did not repair the device. They said however, that the "main power supply IC" is most likely at fault and that a replacement would cost about 120€. As I could not find this chip in the teardown pictures at ifixit, I am not sure if I should invest further trust in the repairshop. In addition and as writen above, charging the device was no problem at all. In fact, I charged the battery that was in my Galaxy Nexus to 100% before bringing it in.
This is where my questions start:
1.: Is a defect of the "main power supply IC" a known defect at all? If there are known defects of the "main power supply IC" are those defects linked to a faulty power button?
2.: Currently, my plan of action is to collect the device and contact Samsung to have it repaired by Samsung itself. Does this mean sending it in? Do they have authorized repair centers like Nokia used to have (NSC) where I could just bring it in?
3.: What might the cost of the repair be? Can it be noticed that the device was opened before? Is root a problem when sending it in for repair?
I would be greatly thankfull for any device and in case I forgot to provide any details, please feel free to ask.
Related Information:
Galaxy Nexus GSM unlocked, bought in Germany
Android 4.2, running no custom firmware but rooted
Purchased by the first owner on 24th March 2012
Running on E+ (simyo) and o2 networks

Samsung Galaxy Nexus Suddenly Stopped Working!

I was using the phone today and the screen suddenly locked up on me. It wouldn't respond to any button presses so I just did a battery pull to reset it. However, the phone won't turn back on now. It doesn't do anything, even when plugged into the charger, the phone doesn't even indicate that it's charging or anything at all. It's like it has been completely bricked.
It was completely stock, never unlocked it or rooted and never installed any custom rom or anything of that nature. I've only had the phone for a couple of months and I'm completely baffled as to what could have happened. It certainly wasn't anything that I did.
Any ideas? Or does anyone have any experience with this type of thing happening to their phone?

So I've left the battery out for over 30 minutes and it still won't turn on. I have an extended battery and the regulary battery that came with the phone and it won't turn on with either battery.
I have also tried the volume down and power button method and that doesn't do anything at all either.
Plugging the phone into the computer with the USB cable also does nothing.

How long have you had the phone. Did you buy it from a store?
.....Clones & Drones.....

Mine did the exact same thing! It was realy weird, however all i did was keep the power button pressed and it rebooted fine.
Sent from my Galaxy Nexus using xda premium

ptmr3 said:
How long have you had the phone. Did you buy it from a store?
.....Clones & Drones.....
Click to expand...
Click to collapse
I got the phone when it was released and I ordered it online right from Verizon's website.

I hope that you have the warranty from the carrier!

gulmat said:
Mine did the exact same thing! It was realy weird, however all i did was keep the power button pressed and it rebooted fine.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I wish it was that simple for me.. I held the power button down for over a minute and still, nothing happened. This is really frustrating.

!!!!!!!+111111
evolishesh said:
I hope that you have the warranty from the carrier!
Click to expand...
Click to collapse
.....Clones & Drones.....

ptmr3 said:
!!!!!!!+111111
.....Clones & Drones.....
Click to expand...
Click to collapse
I'm not sure about that one. I know I don't have insurance thru verizon but isn't there a manufacturer warranty? Like I could get a refurb from verizon instead of a brand new one?
I've never had a smartphone just stop working for no reason at all and I was never really into modding them so I thought I was safe. I guess I was wrong.
Really disappointed in Samsung right now. This is my first nexus device, not sure if I'll get another.. That's totally lame to have a crap product that just stops working for no reason. This is an unmodded phone, completely stock, never been dropped or anything of that sort. The only thing that I did was swap the regular battery out for the extended version.

russ4h said:
I'm not sure about that one. I know I don't have insurance thru verizon but isn't there a manufacturer warranty? Like I could get a refurb from verizon instead of a brand new one?
I've never had a smartphone just stop working for no reason at all and I was never really into modding them so I thought I was safe. I guess I was wrong.
Really disappointed in Samsung right now. This is my first nexus device, not sure if I'll get another.. That's totally lame to have a crap product that just stops working for no reason. This is an unmodded phone, completely stock, never been dropped or anything of that sort. The only thing that I did was swap the regular battery out for the extended version.
Click to expand...
Click to collapse
I'd definitely go to Verizon with this. Most definitely manufacturer defect.

Hold down volume up and volume down and the power button. Does it boot into fast boot? Id say if it doesn't do anything then go ahead and call your carrier because its a faulty unit. You can also try plugging it in without a battery and then Inserting the battery. That also saw sends a power up signal to the device. Though I don't know if this trick works on a nexus three. This was an old trick to "jump start" a nexus one that had a faulty power button. But aside from all this, it sounds to me like you've got a faulty unit whether you get it running or not. Probably just need to swap it , sounds like something went pop.
Sent from my Galaxy Nexus using Tapatalk

You should be able to get a refurbished phone.its probably just a manufacturer defect.
Sent from my Galaxy Nexus using Tapatalk

android01 said:
Hold down volume up and volume down and the power button. Does it boot into fast boot? Id say if it doesn't do anything then go ahead and call your carrier because its a faulty unit. You can also try plugging it in without a battery and then Inserting the battery. That also saw sends a power up signal to the device. Though I don't know if this trick works on a nexus three. This was an old trick to "jump start" a nexus one that had a faulty power button. But aside from all this, it sounds to me like you've got a faulty unit whether you get it running or not. Probably just need to swap it , sounds like something went pop.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Thanks for the tips, I tried the volume up, volume down, and power button method just now and it doesn't do anything. I Also just tried plugging it in and then putting the battery in and nothing as well.
The thing is, I don't have insurance thru Verizon (i.e. the $5 a month thing). Would going to them even benefit me at all? Do you know if they would offer a refurb or something?

The phone has a 1 year warranty on it. You shouldn't have to pay anything but you might just get a refurbished replacement.

I think I had the same thing happen to me a few days ago. However, I have the GSM version that I bought from amazon (thru a third party seller), so no warranty. Yeah, I know. Smart. Also, in my case, I unlocked the bootloader so I could flash the official yakju so I would get updates faster from google. Despite some lagginess with 4.0.2, it had been working great for a month+.
When mine crashed, all I did was press the back button and the screen went crazy and froze up, then started glitching and made a buzzing sound. I pulled the battery and tried a reboot. The Google logo would glitch and "ghost" and then the animation would start, but it was slower and choppy. After a few seconds, it froze and the screen was all low-rez looking and I could see what I can only describe as strange pixelation or scan lines (with a few of them moving from the top of the screen down to the bottom in a continuous loop). The only way to get it to stop was another battery pull.
I tried to use fastboot to get back in and reflash to the original firmware, but I kept getting a usb error (didn't have that when I first unlocked the bootloader using a mac, so not sure what the problem was). Now, the phone won't get passed the Google logo and just sits there for 30+ minutes without making any progress (that I can see). I keep trying to get back into the bootloader using fastboot, but now it won't even do that.
I've contacted Samsung/UK (as that's where mine originated), but don't think I will be getting any help based on their initial response. And, since my bootloader is unlocked, that probably voided the warranty anyway. I have no idea what happened, but it seems like some sort of combination of hardware/software problem. So, basically I'm screwed and out $700.

russ4h said:
Thanks for the tips, I tried the volume up, volume down, and power button method just now and it doesn't do anything. I Also just tried plugging it in and then putting the battery in and nothing as well.
The thing is, I don't have insurance thru Verizon (i.e. the $5 a month thing). Would going to them even benefit me at all? Do you know if they would offer a refurb or something?
Click to expand...
Click to collapse
I'd say go contact Verizon and see what they say. If they can't help you out then you gotta contact Samsung and I believe (if my memory serves me right) all their products have a one year warrenty from the day the phone was used. So you should see what they have to say.

Similar thing happened to me, it rebooted itself, as it has been doing quite a bit of lately, and then wouldnt turn on no matter what I did.
Eventually just help the POWER and VOL DOWN button together to reboot, and it worked fine again. I'm completely stock wtf.

tandp74 said:
I think I had the same thing happen to me a few days ago. However, I have the GSM version that I bought from amazon (thru a third party seller), so no warranty. Yeah, I know. Smart. Also, in my case, I unlocked the bootloader so I could flash the official yakju so I would get updates faster from google. Despite some lagginess with 4.0.2, it had been working great for a month+.
When mine crashed, all I did was press the back button and the screen went crazy and froze up, then started glitching and made a buzzing sound. I pulled the battery and tried a reboot. The Google logo would glitch and "ghost" and then the animation would start, but it was slower and choppy. After a few seconds, it froze and the screen was all low-rez looking and I could see what I can only describe as strange pixelation or scan lines (with a few of them moving from the top of the screen down to the bottom in a continuous loop). The only way to get it to stop was another battery pull.
I tried to use fastboot to get back in and reflash to the original firmware, but I kept getting a usb error (didn't have that when I first unlocked the bootloader using a mac, so not sure what the problem was). Now, the phone won't get passed the Google logo and just sits there for 30+ minutes without making any progress (that I can see). I keep trying to get back into the bootloader using fastboot, but now it won't even do that.
I've contacted Samsung/UK (as that's where mine originated), but don't think I will be getting any help based on their initial response. And, since my bootloader is unlocked, that probably voided the warranty anyway. I have no idea what happened, but it seems like some sort of combination of hardware/software problem. So, basically I'm screwed and out $700.
Click to expand...
Click to collapse
That's awful man. I've been reading more and more about random reboots happening with this phone and what not.. I just don't know what to think right now, I thought this was supposed to this beast of a phone and now after only a couple of months, it has completely stopped working for no apparent reason at all. Pretty lame, and this has definitely never happened to me before as I always take care of my phones. I just figured that if something were to happen to this phone, it would be from my own doing, just as it has been with every other phone that I've ever owned (ie from modding, from a drop, etc.). Samsung gets a thumbs down from me, I paid a lot of money to get this phone and now I'm going to be stuck with a refurb because they have put out a crap product.
As for you, I wouldn't even tell Samsung that you unlocked it. They probably won't be able to tell if you did or not since the phone won't boot properly. They should offer you a refurb, so you'll be in the same boat as me. I went into Verizon today and that's the best that they could do. I have to wait til Monday for it to come in the mail. I'm stuck without a phone til Monday.

volsey said:
Similar thing happened to me, it rebooted itself, as it has been doing quite a bit of lately, and then wouldnt turn on no matter what I did.
Eventually just help the POWER and VOL DOWN button together to reboot, and it worked fine again. I'm completely stock wtf.
Click to expand...
Click to collapse
Yeah, it's looking like this phone has been giving many people similar problems. Samsung must have let a bad batch slip out or something. I was completely stock as well, no unlock, no root, no custom rom, just a plain old basic user here and mine took a dump on me.

Mine does this about every other day and I have to pull the battery and restart, sorry to hear yours won't reboot. Ouch

Unresponsive touch screen

Hi all, I recently purchased a nexus to replace my ailing evo 4g today from sprint and it came with a little surprise. The phone is horrible at picking up touch inputs, literally to the point the phone is unusable, like when you physically press the key "n" onscreen and "m" and a backspace is the result; and this happened literally out of the box. If i hadn't bought the last galaxy nexus of all the sprint stores in reach, i would have of course gotten another phone; however when the sprint rep checked to see when the next batch of them come in, there's supposedly a halt on shipments itself of the phone to sprint for unspecified reasons. I really really need some help on this one as im truly contemplating returning the phone and leaving sprint altogether. Browsing the web, I found this (http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/) link in which someone tuned the input drivers for more responsiveness on the nexus s. My question is can this work on the nexus? If not, what needs to be done so i can finally enjoy my nexus!??

edtate said:
Hi all, I recently purchased a nexus to replace my ailing evo 4g today from sprint and it came with a little surprise. The phone is horrible at picking up touch inputs, literally to the point the phone is unusable, like when you physically press the key "n" onscreen and "m" and a backspace is the result; and this happened literally out of the box. If i hadn't bought the last galaxy nexus of all the sprint stores in reach, i would have of course gotten another phone; however when the sprint rep checked to see when the next batch of them come in, there's supposedly a halt on shipments itself of the phone to sprint for unspecified reasons. I really really need some help on this one as im truly contemplating returning the phone and leaving sprint altogether. Browsing the web, I found this (http://forum.cyanogenmod.com/topic/18431-tuning-driver-to-deal-with-unresponsive-touchscreen/) link in which someone tuned the input drivers for more responsiveness on the nexus s. My question is can this work on the nexus? If not, what needs to be done so i can finally enjoy my nexus!??
Click to expand...
Click to collapse
Return it and get a new one.
Sent from my Galaxy Nexus using XDA

No can do for the moment, nearest sprint store with a nexus is too far away. I tried using the kernel fixes I mentioned in the op but ended up not getting any good results at all with the added bonus of having my phone stuck with a stock image which for some reason looks for a sim card and doesn't connect at all?? im shocked at how difficult this is turning out..

I am having the same issue as you, also my phone sometimes just stops responding to touch completely! All the power buttons work so it isn't a software issue, but the screen just doesnt respond to touch input. My question is, what do I do in order to return it and get a replacement?
Do i relock the bootloader and flash back the custom rom??
Im a bit of an Android noob and not sure how to return it compeltely to stock. I am running Francos kernal with a deodexed stock rom and unlocked bootloader.

This could be relevant to your interests: http://forum.xda-developers.com/showthread.php?t=1576739

Petrovski80 said:
This could be relevant to your interests: http://forum.xda-developers.com/showthread.php?t=1576739
Click to expand...
Click to collapse
This isn't my issue unfortunately My screen becomes unresponsive altogether, and nothing apart from a battery pull fixes it. So I called Amazon and am getting a replacement.
Just gonna make sure I got all my data and hopefully this is just a one off
Otherwise I think I will have to go with another device, even though I do love the Nexus
Ps. It could even be a faulty touchscreen driver

I'm sure your replacement will be fine.
Sent from my Galaxy Nexus using Tapatalk 2

Petrovski80 said:
I'm sure your replacement will be fine.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
*fingers crossed*

8th replacement phone. Lemon law?

I'm currently on my 8th replacement phone from tmobile. First one had a power button failure. The next three replacements In a row had screen damage out of the box, phone 5 came dead wouldn't even power on, phone 6 shorted out and it was an issue in the phone so they replaced it for free..., phone 7, last week got a power button issue where the bottom worked maybe 1 out of 50 presses
Now I have a replacement and so far I haven't done anything to it and it keeps turning off and vibrating then stops then vibrates and stops and it won't stop doing that till I hold the power button to turn the phone on. Then it with turn back off right away or just randomly turn off later..
Isn't there a lemon law where if I get to many of the phones ey have to give me a different one?

I had 3 myself. What I did was call T-mobile and raised some hell.
I told them I wanted to be up graded to the S3 because of the S2 problems. And they did. FREE OF CHARGE.
You just have to call em and be firm. Good luck.
Sent from my really Wicked T999

No one has that many problems with a phone, period. You're just trying to get a free upgrade. And there's nothing you can say to convince me otherwise... but it doesn't matter to me I guess I'm not T Mobile.I just don't want to have to pay the price later.
Sent from my Nexus 4 using xda app-developers app

This is obvious fraud. Be careful and don't be stupid. If they video record packaging the phone with no problems whatsoever you can probably get into legal trouble since its obvious you're trying to get a free upgrade to a better phone. You're also breaking phones on purpose which is pathetic.

.....actually I went thru 7 g2xs with T-Mobile...when. They send out refurbished piece of junks its possible and never got a upgrade Nor did I try I just wanted a working phone every one they sent me something went wrong or broke within a week
Sent from my SAMSUNG-SGH-T989 using xda premium

it sure couldnt hurt to try i say you call them up speak to a manager specialist and tell them you dont want that phone you are very un-happy and . that you have to make phone calls every day etc... and its hard to do it with a phone thats not reliable and then tell them you want a different phone good luck

I'm not so sure this is fraud guys. When you call them ..make sure you speak to someone who is higher up..like a manger or sonething ..don't take no for an answer..
Sent from my SGH-T989 using xda premium

I think there is some confusion. the warranty on your phone is by samsung unless you buy insurance. Tmobile and whatever provider you have; as a COURTESY does it for it's customers that bought it from them. You would be lucky to get a 2nd replacement going directly with samsung.
Don't think you even understand how lemon laws work.

tennandcoz1 said:
No one has that many problems with a phone, period. You're just trying to get a free upgrade. And there's nothing you can say to convince me otherwise... but it doesn't matter to me I guess I'm not T Mobile.I just don't want to have to pay the price later.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
How can you be so sure? I had 5 amaze phones before I was given the s2, ask multiple g2x owners, I experienced that phone as well. Forgot to mention that for some reason they sent back the htc amaze.

ipeench said:
I'm currently on my 8th replacement phone from tmobile. First one had a power button failure. The next three replacements In a row had screen damage out of the box, phone 5 came dead wouldn't even power on, phone 6 shorted out and it was an issue in the phone so they replaced it for free..., phone 7, last week got a power button issue where the bottom worked maybe 1 out of 50 presses
Now I have a replacement and so far I haven't done anything to it and it keeps turning off and vibrating then stops then vibrates and stops and it won't stop doing that till I hold the power button to turn the phone on. Then it with turn back off right away or just randomly turn off later..
Isn't there a lemon law where if I get to many of the phones ey have to give me a different one?
Click to expand...
Click to collapse
Cell Phone Lemon Law. ... Bad because it holds cell phone companies accountable for a phone they didn't manufacture - technically cell phone companies are providing a courtesy to consumers by handling the repair/exchange of the defective handsets, when the consumer could actually go to the manufacturer directly

klara1006 said:
Cell Phone Lemon Law. ... Bad because it holds cell phone companies accountable for a phone they didn't manufacture - technically cell phone companies are providing a courtesy to consumers by handling the repair/exchange of the defective handsets, when the consumer could actually go to the manufacturer directly
Click to expand...
Click to collapse
Thank you for the laugh. Skimming through posts for one of my favorite phones and came across this.. First quick impression was.. OMG.. how or why is the OP still able to get the provider to service or replace their T989 phone.
I'm also only replying because you chose to use your very first post on an old post for an old, yet awesome phone. Are you still using a T989 and looking for help with it?