Pc not recognizing phone - Galaxy Note II Q&A, Help & Troubleshooting

My Pc just stopped recognizing my phone when i connect it. How can i fix this problem?

Try the troubleshooter in Kies to reinstall the drivers
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Pc running Windows or Linux???
gula187 said:
My Pc just stopped recognizing my phone when i connect it. How can i fix this problem?
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If you running Windows i cant help you but if you running Linux especially Ubuntu heres a quick video o guide on your quest to find a connection https://www.youtube.com/watch?v=3ehnoJn6CEk he has a nifty script.

I'm running Windows 7
Sent from my SPH-L900 using Tapatalk 2

Currently there are known issues between the Samsung and Windows. Refer to this thread: http://forum.xda-developers.com/showthread.php?t=1837434
You can try the solution there. Works for most people. For me it doesn't and I'm just waiting for Samsung and Windows to sort things out.

Related

[Q] New to galaxy nexus and need help with usb problem

Hi, I'm new to the galaxy nexus. I used to use the rezound.
So far everything seems fine except usb connect to the computer.
The usb works fine when charging, but when I connect to my computer for storage or unlocking, I get "USB device not recognized" problem.
The samsung driver has been installed and debugging has been turned on as well.
Also, when I was using the rezound, there were no usb problems.
Am I missing something or having a defect device?
Guess you are on windows xp?
Sent from my Galaxy Nexus using xda premium
msedek said:
Guess you are on windows xp?
Sent from my Galaxy Nexus using xda premium
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No, win 7 home premium 64bit.
qudwis said:
No, win 7 home premium 64bit.
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So this : (took from jubakuba thread)
Get the drivers:
Uninstall any previously attempted drivers if they don't work and move to the next.
Samsung's website has a download here under "Manuals & Downloads > Software."
Option Two: Try this one as well.
PDAnet's drivers may work if the above options don't. Simply install PDAnet (after uninstalling any previous attempted driver installations) to get the drivers.
While that is downloading, on your Galaxy Nexus: turn USB debugging on.
This can be found in Settings>Developer Options>USB Debugging
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Thank you, I'll try the third option
Whoops nevermind.
GN Sent

SGS3 Android File Transfer problem with CyanogenMod on OSX Lion/Mountain Lion

I tried this on Q & A a few weeks ago but i still haven't had any luck. So i'm hoping so Mac users will chime in and help on a possible solution to this problem.
Here's what i can tell you so far about the Galaxy SIII (at&t) & AFT...
Android File transfer works with Stock TW 4.0.4, by simply selecting PTP it opens AFT automatically on snow leopard/lion/mountain lion.
On CM9 AFT works on snow leopard but doesn't work at all on lion/mountain lion. The SD will mount on windows
On CM10 AFT works on snow leopard but doesn't work at all on lion/mountain lion. The SD will mount on windows
I might also add that with my Galaxy Nexus AFT works on Stock 4.0.4 and Stock 4.1.1 as well as CM9 and CM10
Any help would be greatly appreciated...
A friend answered the question for me. its apparently a Samsung kernel change that's causing the problem.
If I were to guess I would say Apple is not bending over backwards to help Samsung debug anything lol
Until then I'll wait....
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scott8281 said:
.....Until then I'll wait....
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And me too ....
I use WiFi File Transfer Pro. AFT doesn't work on my mac any longer.
FYI, it's also AFT that is a crappy piece of software. It has never worked properly. Use ADB or one of the many "wifi transfer" apps in the market. Or look into using FTP which I use on a daily basis, very nice and easy to use and is quite fast compared to other third party solutions.
Sent from my SAMSUNG-SGH-I747 using xda premium

Galaxy note II Drivers

Okay i'm trying to root my phone using the galaxy note tool kit and your phone has to be in debugging mode. Well when i turn debugging mode on nothing happens. it has attempted to install the drivers like 3 times (it doesn't try every time i plug my phone in only once in awhile) but all 3 times it has failed to install the android_samsung driver. can anyone help?
I have heard people say to install pdanet on your pc. The Samsung drivers in it seem to work on our Notes.
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KB112 said:
I have heard people say to install pdanet on your pc. The Samsung drivers in it seem to work on our Notes.
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I already have that installed
Then uninstall both and only install one. If not try other ports.
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With my note is plugged in if i try to connect PDA it tells me to make sure my phones connected and that usb debugging is on well its on in my phone but still my computer wont detect that it is... this is pissing me off
Every time i try re installing the driver it always fails on the Samsung_android i have tried several times now unistalled everything tired different ports nothings working
Can anyone help me?
Try a different usb cable.
Sent from my SPH-L900 using xda app-developers app
RTC88 said:
Try a different usb cable.
Sent from my SPH-L900 using xda app-developers app
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I have ive tried 3 different cables
Maybe try a different pc then? I know I had a hell of a time using Revolutionary to root my Evo 3D. It just would not work on my HP Lappy running windows 7 64bit. I had to use my wife's little Acer Netbook. Worked like a charm. so try to use another pc in the mean time.
Sent from my SPH-L900 using xda premium
KB112 said:
Maybe try a different pc then? I know I had a hell of a time using Revolutionary to root my Evo 3D. It just would not work on my HP Lappy running windows 7 64bit. I had to use my wife's little Acer Netbook. Worked like a charm. so try to use another pc in the mean time.
Sent from my SPH-L900 using xda premium
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I'll try it.
I tried a different computer 2 others actually different cables and i even tried it on my computer again but through linux i ran the tool kit in wine. Nothing i have tried will get my phone into usb debug mode. i have had no issues before this is a replacement phone from sprint. well its new but not my original and i had no problems rooting my original
Come on someone has to know something :/
I saw you tried different cables... Did you try the cable that came with the phone?
Sent from my SPH-L900 using XDA Premium HD app

USB connection problems

Hello, I've been trying to get my phone to connect to my mac via USB but have had no luck. I've tried Kies, AFT but nothing has worked out. I'm just trying to transfer my music and bluetooth takes way to long. I've searched other threads but it seams like no one has come up with a solution to the problem, is there anyone who can point me in the right direction or have a simple fix? I'm running CM Nightly 10.1 20130222 and my Mac is running Lion 10.7.5. Any help will be appreciated, thank you.
Reinstalled samsung drivers?
xBeerdroiDx said:
Reinstalled samsung drivers?
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yep, all of my drivers have been reinstalled. phone has been connected, disconnected, restarted etc. with no luck.
Reaper_OneZero said:
yep, all of my drivers have been reinstalled. phone has been connected, disconnected, restarted etc. with no luck.
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Is that the factory cable included with the phone? Different (even rear) usb ports? Sorry for the small questions. Starting at the bottom
xBeerdroiDx said:
Is that the factory cable included with the phone? Different (even rear) usb ports? Sorry for the small questions. Starting at the bottom
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yes it is the factory cable, I have tried other cables as well. Tried both of my USB ports. Is there any other program other than AFT and Kies that I could use? Im using Wifi File Explorer Pro right now to transfer files but I would like the speed of USB if I could get it
Reaper_OneZero said:
yes it is the factory cable, I have tried other cables as well. Tried both of my USB ports. Is there any other program other than AFT and Kies that I could use? Im using Wifi File Explorer Pro right now to transfer files but I would like the speed of USB if I could get it
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you likely wont get the speed of usb on an "air" transfer app. do you have usb debug mode on? i use airdroid to transfer files
For Windows you can use drivers in my Sig fixed hardware I'd . For Mac find old drivers
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Yeah USB debug is on, alright well thanks for the help. Ill just use airdroid and look through other threads to see if other are having the ssame problem
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xxsicknessxx said:
For Windows you can use drivers in my Sig fixed hardware I'd . For Mac find old drivers
Sent from my SGH-I747 using xda premium
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Reaper_OneZero said:
Yeah USB debug is on, alright well thanks for the help. Ill just use airdroid and look through other threads to see if other are having the ssame problem
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
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/\/\/\/\/\/\/\xxsicknessxx just posted this. not sure if you saw it
Awesome thanks I'll have to see if I can find some
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

MTP issue on kitkat

Hi everyone..i just wanna ask if you having trouble with mtp in kitkat.my phone seems not recognize by my pc even if what rom i used..i tried all the best solution out there..plzz help me..thx..
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joesalve said:
Hi everyone..i just wanna ask if you having trouble with mtp in kitkat.my phone seems not recognize by my pc even if what rom i used..i tried all the best solution out there..plzz help me..thx..
Sent from my Galaxy Nexus using XDA Premium 4 mobile app
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Check your drivers in windows. Also make sure you are NOT using fast charge.
I bet it is the cable. I had the same issue. Go to device manager and enable "show hidden devices". Then delete every driver that has something to do with your phone. Then plug your phone in with a diffrent cable. Worked for me. Also you can try to enable or disable usb debugging.
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I have the same issue. Gonna try deleting drivers
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Brad92 said:
I have the same issue. Gonna try deleting drivers
Same issues, having been at it for days, still no solution!
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I had a similar issue. I couldn't get the phone to be recognized on my work PC (using a cable that has always worked) or at home on Mac using Android file transfer and a different cable. What I think happened in my case is that I was connected to my PC in MTP mode then I unselected MTP so that neither MTP nor PTP was selected. That is what was aiming for (I only wanted to charge not connect). Though then when I went to plug in later as described above nothing came up. I looked all over for the USB settings to change it back to MTP but couldn't find it. I am sure it is there somewhere.
Anyways, after rebooting several times with no luck, I went nuclear (factory reset) which did the trick. I am running Shiny 4.4.2 and have had a pretty buggy go of it. I am likely switching ROMs, not that this necessarily has anything to do with it.
Good luck!

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