I'm using the Xperia S, got it around March.
The power button is not working, it happened all of a sudden because it was working fine in the morning but then suddenly in the afternoon I wasn't able to unlock the screen.
Usually when the phone is asleep, to wake it up and unlock you need to press on the power button at the top left, but no matter how hard or how long i press, it is unresponsive. The only way that i can get to the unlock screen is through holding down the camera button and go through the camera to get back to the home screen to be able to use my phone.
The phone still works fine, as of now. Able to recieve incoming calls as the screen lights up to the swipe screen to answer when there is a incoming call. The only issue is that the power button seems to be broken.
I've called Sony support and they advised to connect to PC Companion and reboot/update there, but I'm not even able to turn off the phone since the button isn't working. I've tried to hold down power and volume up/down, but still nothing. The red light will blink periodically when i hold down the power and volume up/down, but still unresponsive.
The only other alternative is to send the phone back for repair, though I'm not sure what the repair should be.
Has anyone experienced this? Any suggestions?????
i think its best to send to for a repair.
If you're rooted, you can download quick reboot from Play store, I think it has switch off option, but be AWARE that then you wouldn't be able to switch phone on again unless it will be repaired by PC Companion
Sent from my Xperia S using xda app-developers app
I'd take it to repair. I don't think it's a software problem.
If you switch it off now via an app and take it to repair they might say you bricked it. Just leave it on to prove everything else is working fine.
Gesendet von meinem LT26i
Related
Ive had this issue for over a week now. Often when I need my phone and turn it on from the Power/On button at the top, the screen stays black, it doesnt turn on. I can see the bottom hardware buttons light up and the touchscreen seems to work, I can feel the haptic feedback when pressing the screen... Assume its a connection issue - anyone had the same problem?
I have the same issue, but just turn the lock on again (hardware buttons turn off) and unlock the phone, and then the screen comes on.
Help!
This has gone really bad now! Ive tried find help on the net, but nothing so far!
I have removed the SD card, Sim. Tried with and without. I have hard and soft reset the Desire severeal times. It works well for a while, but the problem kicks in sooner or later.
Pressing the power button the buttons light up, the screen vibrates but its black, not turning on. I tried to unlock it, but without any help.
Hate to take it to T-Mob and be without a phone for another 2 weeks...
Im trying to make a hard reset by pressing the volume down + power (also the alternate press home and back and then Power). Even this is not working... is it totally bricked now?
With the Monday Bankholiday, will be ages before I get my Desire back. Awww!!
If anyone has any idea how to help, appreciate it alot!
(
I had the same problem with mine but in my case I dropped it on the floor but the screen hadn't any visible problem and the buttons below worked fine and the notification LED told that it worked. I sent it back to HTC and they replaced the screen under warranty. Tell us if you found another solution.
Regards, vascer.
Sent from my HTC Desire using XDA Premium App
My Desire now been few days at T-mob repairs.
So far my repair log states (phone still not returned):
- Replacement - Main Board,TMEU,English-UK,GBR,HTC,Regional IDLow,Brown,w/ SIM Lock,BRAVO-O3
- Software update
- Screening
- Adjustment
I just wonder if the Sotware Update is Gingerbread or not...?
I have recently encountered a problem with my hox, where, if I press the power button, the screen doesn't awake. It's a little weird, because the back home app switcher buttons do light up if it is dark enough around me and, after pushing them a few times, the volume buttons respond as well.
I haven't fully tested it, but it seems like when I wait like a minute or so, maybe more, the screen does finally wake up. I have also held the power button several times to restart it while it was like this and then the screen doesn't light up until the sim unlock screen pops up.
I have yet to factory reset the phone etc., but I was wondering if anyone else had run into this problem. I have looked around the internet, but was unsure what to search for.
CAPSGUY said:
I have recently encountered a problem with my hox, where, if I press the power button, the screen doesn't awake. It's a little weird, because the back home app switcher buttons do light up if it is dark enough around me and, after pushing them a few times, the volume buttons respond as well.
I haven't fully tested it, but it seems like when I wait like a minute or so, maybe more, the screen does finally wake up. I have also held the power button several times to restart it while it was like this and then the screen doesn't light up until the sim unlock screen pops up.
I have yet to factory reset the phone etc., but I was wondering if anyone else had run into this problem. I have looked around the internet, but was unsure what to search for.
Click to expand...
Click to collapse
Are u using sweep to wake?, that sometimes causes this problem
Sent from my HTC One X using Tapatalk 2
Nope, I do not have sweep to wake.
Well, after a while of being okay, the issue is showing up again. If I press the power button it does wake the phone somehow (back, home, tasks lights light up, volume can be altered), but the screen wont come on. And when it's one of those rare moments that it does turn on the UI flies everywhere, making it literary uncontrolable, until at some point the screen just turns itself off.
I am not running any custom things, everything is stock. I tried a factory reset without erasing the SD storage. I also have just sent an email to HTC, but it being weekend and all I still have to wait a day or two.
Any other things I could try?
Never had this problem with the HOX.
Only with Xperia Arc and X10 when a heavy task ran in the background
Sent from my HTC One X using xda app-developers app
i have same issue taking ti back to vodafone today
CAPSGUY said:
I have recently encountered a problem with my hox, where, if I press the power button, the screen doesn't awake. It's a little weird, because the back home app switcher buttons do light up if it is dark enough around me and, after pushing them a few times, the volume buttons respond as well.
I haven't fully tested it, but it seems like when I wait like a minute or so, maybe more, the screen does finally wake up. I have also held the power button several times to restart it while it was like this and then the screen doesn't light up until the sim unlock screen pops up.
I have yet to factory reset the phone etc., but I was wondering if anyone else had run into this problem. I have looked around the internet, but was unsure what to search for.
Click to expand...
Click to collapse
I've not had black screen but sometimes the slide to unlock does not respond until I press power then unlock again
Sent from my HTC One X using xda premium
Same Issue
CAPSGUY said:
Well, after a while of being okay, the issue is showing up again. If I press the power button it does wake the phone somehow (back, home, tasks lights light up, volume can be altered), but the screen wont come on. And when it's one of those rare moments that it does turn on the UI flies everywhere, making it literary uncontrolable, until at some point the screen just turns itself off.
I am not running any custom things, everything is stock. I tried a factory reset without erasing the SD storage. I also have just sent an email to HTC, but it being weekend and all I still have to wait a day or two.
Any other things I could try?
Click to expand...
Click to collapse
Hi, I was wondering what did you do regarding the lockscreen problem. I'm having exactly the same problem here. I've already done a factory reset but it did not solve the issue. From time to time I'm not able to unlock the phone.
Please HELP!!!
It sometimes happens to me, recently after clearing the clock and weather apps and widgets. I don't know what it is.
Hi,
I started to get a weird problem since last week. I've had this phone for about 3 months now and never had any problem like this.
It all started one morning when I wanted to stop phone alarm. The alarm was going off but the screen was black. I pressed the power button to wake up, but it was still black. After couple of times pressing the power button the screen came up. First it was not that often but the situation started to get worse. It came to that I can sometimes cannot turn it on for a long period of time. I need to keep pressing power button, volume buttons and eventually it will come up.
This is what I've found so far:
1) When the power button is pressed, although the screen doesn't start up, I can see the three buttons at the bottom lighting up. So it is not a problem of the power button.
2) When the power button is pressed, although the screen doesn't power up, the screen seems responsive. I can feel the vibrations when I tap (I have a startup password)
3) When the phone is connected to a power supply, screen always starts up without a problem.
4) Screen will start up more frequently when the batter power is high.
It seems as though there is a connection between batters power and the screen not starting up. But then again, once the screen comes up (after not starting up), then it works fine, until I turn the screen off.
Has anybody experienced anything like this before?
I did a factory reset thinking it might be some application I installed but it didnt help.
I had to send this phone once to repair the speaker and cost more than $80 just for courier. I don't want to spend another to get this fixed.
Thanks.
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
exazonk said:
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
Click to expand...
Click to collapse
I'm pretty sure this is a hardware issue. I bought mine from Expansys and sent it back to them for repair. It's been more than a month and they say they're still reparing it.
In my case it was impossible for me to start the screen up with power button no matter how much I pressed it. The only thing that worked for me was to press the back of the phone just below the camera. So it seems like a hardware issue. But on the other hand, at times when I can't get the screen turned on no matter what I do, I'd turn the phone off and start again and the thing would start up like nothing happened. So while I'm pretty sure it is a HW issue, I'm not sure how a power restart makes it work.
For me I don't think that this is a hardware problem as it only started happening once I did the big upgrade from 4.0 to 4.1 and then it follows a specific pattern. That is three power button presses will always turn it on. Less frequently I also get a problem where the power button turns on the three lights on the soft buttons but the screen remains black. I then hit the power button to turn it off, and again to turn it on and the phone is back to normal again.
Is yours an international version? I bought mine an international version and had it shipped to Australia.
solved?
Hi - did anyone ever solve this? This is happening to me with my HTC desire X after having had the screen repaired, so I think it is hardware related, but the shop doesn't know how to fix it! My screen also does not turn back on when I want to end a phone call and pull the phone away from my face anymore. These problems seem related as they started at the same time. I would be grateful for help!
I have purchased HTC one X in india 8 months back, from this afternoon i am seeing only blank screen, but i am able to hear the ringtone and able to receive calls and speak as well ( Swiping once on screen will pick the call if u ar getting any calls). even the nootification LED is blinking but screen is still blank, I retsrated the pnone by long pressing the buttoon but still i see only notification LEDs blinking but not screen. Plz help Am worried
Hold the power button and the volume down button together as long as it takes to get in the bootloader ...tell me what info is stated in there ...all of it please
i could see nothing by pressing power button plus volume down, ( although could hear a vibration as if it was restarted)
Taking to to service cneter as its still in warrenty
kiran.nani said:
i could see nothing by pressing power button plus volume down, ( although could hear a vibration as if it was restarted)
Taking to to service cneter as its still in warrenty
Click to expand...
Click to collapse
Ohh.. Then I guess it's a hardware issue... yeaa! better send it to HTC as it's still under warranty
Yep warranty it is !
CASE CLOSED !
Hi,
I have a weird bug with the touchpad of my phone.
It stops working after unlocking the locked screen.
Ok, here is what happens:
I dropped my galaxy W on the road, then someone drove over it...
After this accident, the LCD screen as well as the glass broke but the phone could still start and was ringing when called.
I decided to take my chance and bought the parts to fix it. I have changed the digitizer and the LCD screen.
The phone boots just fine.
I am able to swipe to unlock the phone and access the home screen.
However, once I access the home screen, the touchpad doesn't respond anymore! Volume buttons, home button and power buttons are still working fine. Options and return button are not working too.
I am even able to access my missed calls from the locked screen if I press on the missed call button directly on the locked screen.
I have tried to access the recovery mode. By pressing volume up+home+power, I can access it, but I then need to press onto the "options" button which is not answering. I am stuck again.
I have also tried to access the downloading mode. I can access the "warming!" menu (with explainations about the dangers related to custom OS), but the phone stops answering after that. I press the volume button up or down nothing happens.
Is it a software issue or a hardware issue (related to the motherboard?)
Thanks for you help.
liquid can be contacted. Odin or try the setup ..:good: