Related
I Just took my phone back to stock, locked bootloader state and that still did not work.
No amount off turning data on/off works and neither does switching from CDMA/LTE to CDMA.
Is there a number like *228 that i can call to try reactivating it?
Is there anything I can do short of taking it back?
and my wifes incredible 2 can connect to the 3G.
Have you taken the SIM out and booted the phone up without it and then powered it back down and then put the SIM back and powered it backup to see if that does it?
bgmikejr said:
Have you taken the SIM out and booted the phone up without it and then powered it back down and then put the SIM back and powered it backup to see if that does it?
Click to expand...
Click to collapse
nope, but i will.
EDIT: Nothing.
powered down, simcard out, power on, powered off, simcard in, powered on.
Simcard out I was actually NOT on any network at 0dbm. Simcard in it says i am on a network, with signal of 120dbm...
booo
I sure hope these **** third party retailers have one still.
It takes a minute to connect sometimes...give it time ..toggle wifi helps.
Sent from my Galaxy Nexus using Tapatalk
trentonw said:
It takes a minute to connect sometimes...give it time ..toggle wifi helps.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
i have been battling it all day.
Not once has it connected to 3G.
Am I really the only person with this problem?
crap.
You aren't the only one...I had to return mine. I hope they get their head out of their anatomy & fix their radio/signal strength issue. When they get it fixed I will get another one, but I didn't want to risk my return window ending before they get it straight.
strongergravity said:
You aren't the only one...I had to return mine. I hope they get their head out of their anatomy & fix their radio/signal strength issue. When they get it fixed I will get another one, but I didn't want to risk my return window ending before they get it straight.
Click to expand...
Click to collapse
tomorrow is my 14th day, it will be returned tomorrow
This just started happening to me on my 20th day of having the phone...after over 2 hours sitting in the Verizon store yesterday they told me that a maintenance release was expected to be pushed out the end of January that "SHOULD" address this exact issue. Other than that they told me I was SOL.
So I am now carrying around a brick that is less than 30 days old. I am starting to wish I didn't trade in the Rezound I was borrowing until the nexus came out.
This happened to me 2 days ago. It is still not fixed.
I can connect to V's 4G, but when I toggle to CDMA, I get gray bars-no data connection.
I don't know if my 3G antennae got fried or what, but is there a way to reset it?
My Galaxy Nexus is rooted/unlocked but no ROMs.
I don't remember messing around with the radio.
I have tried rebooting, wifi-toggle, airplane mode toggle.
I have not tried flashing 4.0.2.
I have not tried removing the SIM card then turning it on.
I have not tried doing a factory reset.
Any suggestions?
I had this exact problem two days ago as well. I went to the Verizon store and the only thing they tried that worked was giving me a new SIM card. Try a new card. Why mine stopped working for 3G data I do not know.
Sent from my Galaxy Nexus using xda premium
I don't think it'll connect to any network if the sim card is out of the phone, its possible you have a bad sim card.
Sent from my Galaxy Nexus using Tapatalk
ryguy5254 said:
This happened to me 2 days ago. It is still not fixed.
I can connect to V's 4G, but when I toggle to CDMA, I get gray bars-no data connection.
I don't know if my 3G antennae got fried or what, but is there a way to reset it?
My Galaxy Nexus is rooted/unlocked but no ROMs.
I don't remember messing around with the radio.
I have tried rebooting, wifi-toggle, airplane mode toggle.
I have not tried flashing 4.0.2.
I have not tried removing the SIM card then turning it on.
I have not tried doing a factory reset.
Any suggestions?
Click to expand...
Click to collapse
I do not have anything real helpful, but I can tell you that flashing 4.0.2, doing a factory reset, relocking the phone, or swapping out the SIM card does not help this situation.
Just out of curiosity...What method did you use to unlock your phone? I am just wondering if its a certain method of unlocking that is causing this issue. I am unaware of anyone having this problem that has not unlocked their phone.
I've got a GSM not CDMA version but I got 2 phones from different places. The first lasted 3 days before it stopped connecting to my network. It went back under warranty and was acknowledged there was a problem - awaiting return, it's being repaired now.
My second one had lasted around 3 weeks and is now doing the same thing. I'll be taking this one back as well.
My sim works perfectly fine in all my other phones (HTC's and iPhone's) so that can't be the problem.
First phone was unlocked and custom ROM loaded. Second one is as per factory, hasn't been touched so IMO it can't be related to any "customization".
IMO Samsung/Google should have waited another month and sorted these issues out before releasing the phone. I won't be buying another Samsung phone after this one
It just started happening to me a couple days ago. It was working fine. When I'm on wifi for a extended period and switch to 3G it won't connect. But I can connect to 4G. If I reboot the phone it will connect to 3G.
white lie said:
I've got a GSM not CDMA version but I got 2 phones from different places. The first lasted 3 days before it stopped connecting to my network. It went back under warranty and was acknowledged there was a problem - awaiting return, it's being repaired now.
My second one had lasted around 3 weeks and is now doing the same thing. I'll be taking this one back as well.
Click to expand...
Click to collapse
Now you've got me worried. I am hoping that VZW was going to issue a fix & then I would buy another Gnex. If it is gonna commit suicide 3 weeks later...
connection issues
I have had similar issue.
Powering phone off did not help. For whatever reason, pulling the battery reset my data connection.
Its happened twice as of today.
stimr2 said:
It just started happening to me a couple days ago. It was working fine. When I'm on wifi for a extended period and switch to 3G it won't connect. But I can connect to 4G. If I reboot the phone it will connect to 3G.
Click to expand...
Click to collapse
The same thing is happening to me. If im on wifi for a long time and try to go to 3g, i just get the 3g signal with gray bars and no data connection. The only way i can get it to work is by rebooting my phone. Im running bugless beast, which is a stock rom, but i dont think it has anything to do with it.
this just happened to me today. yesterday 3g was fine now nothing. and with lte constantly dropping this is just a glorified "stupid" phone. i contacted samsung support and they said i need to contact carrier. i reverted to stock and flashed stock recovery and locked phone and still no luck. rebooting and removing sim does nothing. we got screwed with an inferior product
I was experiencing these problems all day yesterday. No 3g, only 4g. Reverted to stock and tried everything listed in this thread with no success of gaining a 3g connection.
However, i looked at my phone this morning and i have 3g connectivity again. I'm going to assume there was some maintenance going on because it hasnt dropped since being awake
Several days ago, my Verizon Galaxy Nexus began showing an "R" in the signal area, and "Roaming" in the pulldown. Sure enough, it shows that I'm roaming in the about phone information.
The strange thing is that I'm still getting 4G speeds, but my phone is no longer seeing 3G at all, and any time I make a phone call it goes from "R" to 4G.
I cannot dial any Verizon short codes as it tells me they are not valid.
I was on Liquid ROM with 4.0.4 radios when I noticed the issue, and switched to the 4.0.2 radios but the issue persists. I'm currently running CM9 and can't seem to fix it.
Verizon tech support was clueless too. I've verified with my wife's Galaxy Nexus that this isn't a specific issue with our tower, and my sim works great in her phone without issues.
Anyone seen this before?
What happens if you return to stock?
I'm doing that now
Flashed back to stock 4.0.2, same issue persists.
Anyone else have any suggestions?
I am having the same issue, did you find a resolution?
Verizon GNEX
Rom: ParanoidAndroid 1.4
Kernel: Lean Kernel 3.10.0
I have the same problem, but mine maybe a bit different.
I am stuck on "R" here, but I was roaming for 2 weeks in Canada. I am a crack flasher and I flashed JellyBean while in Canada so I am thinking I am provisioned for roaming there? I am downloading a new rom to flash here back in the USA on Verizon, hoping to fix the problem. I cannot access my dialer in JellyBean after I *228, so I cannot hit 1 to provision.
SoI will do a SuperWipe and flash will hopefully do the trick. If anyone figures out what to do please update
I ended up having to do an exchange on mine :-(
damn, that is gonna be lame if that is the case. I bought mine at BestBuy, so I have to do their Rapid Exchange program. Glad I purchased the warranty while I worked there
oc3rulz said:
damn, that is gonna be lame if that is the case. I bought mine at BestBuy, so I have to do their Rapid Exchange program. Glad I purchased the warranty while I worked there
Click to expand...
Click to collapse
Shouldn't really matter where you bought it. It's still under the manufacturers warranty so Verizon should take care of it unless I'm mistaken.
URPREY said:
Shouldn't really matter where you bought it. It's still under the manufacturers warranty so Verizon should take care of it unless I'm mistaken.
Click to expand...
Click to collapse
Verizon will take care of it if it is still under the manufactures warranty, just don't tell them where you bought it (they won't ask). I got mine from Wire Fly, and had to get it replaced due to faulty hardware, they sent it no questions asked.
thanks for the info guys!
Wanted to let you know my problem did indeed go away after I reflashed Slim Bean Alpha 4 here in the USA. I was roaming when I flashed JB, so I guess it picked up their provisions.
did you turn it off, pull the sim card.. wait 1min, then put the sim back in and start it up
Zep, I tried everything originally to make this thing work correctly. nothing helped every time to phone booted it went straight to R and never moved!
HOWEVER I do believe I have found the culprit!!! So everything worked beautifully all yesterday, no problems at all. This morning I decided that I would change the T-CDMA 64 on the bottom back to Verizon Wireless, well guess what. The second I added the "eri.xml" file to /data and reboot, I STARTED ROAMING!!!!
I went to root explorer and deleted the /data/eri.xml file and rebooted! VIOLA I have 4G back and it's not switching over!! So something is causing that eri.xml file to freak my phone and most likely others phones out!
oc3rulz said:
Zep, I tried everything originally to make this thing work correctly. nothing helped every time to phone booted it went straight to R and never moved!
HOWEVER I do believe I have found the culprit!!! So everything worked beautifully all yesterday, no problems at all. This morning I decided that I would change the T-CDMA 64 on the bottom back to Verizon Wireless, well guess what. The second I added the "eri.xml" file to /data and reboot, I STARTED ROAMING!!!!
I went to root explorer and deleted the /data/eri.xml file and rebooted! VIOLA I have 4G back and it's not switching over!! So something is causing that eri.xml file to freak my phone and most likely others phones out!
Click to expand...
Click to collapse
Glad that worked for you. I tried everything including a complete wipe and mine was still roaming even after reflashing the stock ROM.
I have read several threads and blog posts about samsung galaxy nexus reception issues. I just got mine last week and I see terrible reception on ATT. At the same time, my good ole G1 gives me full five bars.
Is this a software issue or a hardware issue? If its a hardware issue, I will try getting a replacement.
Also, I unlocked the bootloader (may be I shouldn't have right away!), installed aokp (which has autocomp set to 0) and that doesn't show any significant improvement either.
Also considering that I have already unlocked the bootloader, is it enough to flash back the original galaxy nexus rom images and do a 'fastboot oem lock' to return it to a pristine state? Or is my warranty void now? I do not want to end up with 2 phones, if samsung decides that I did void my warranty.
fr33think3r said:
I have read several threads and blog posts about samsung galaxy nexus reception issues. I just got mine last week and I see terrible reception on ATT. At the same time, my good ole G1 gives me full five bars.
Is this a software issue or a hardware issue? If its a hardware issue, I will try getting a replacement.
Also, I unlocked the bootloader (may be I shouldn't have right away!), installed aokp (which has autocomp set to 0) and that doesn't show any significant improvement either.
Also considering that I have already unlocked the bootloader, is it enough to flash back the original galaxy nexus rom images and do a 'fastboot oem lock' to return it to a pristine state? Or is my warranty void now? I do not want to end up with 2 phones, if samsung decides that I did void my warranty.
Click to expand...
Click to collapse
You should return to stock ROM, relock bootloader and unroot, then see if you still have reception issues. If the issues persist, it is probably a hardware issue.
hongzhou94 said:
You should return to stock ROM, relock bootloader and unroot, then see if you still have reception issues. If the issues persist, it is probably a hardware issue.
Click to expand...
Click to collapse
I did go through that process and I still see signal issues. I'm going to go to the T-Mobile store and check with one of their SIMs to see if I see any improvement.
So once I restore the firmware to the original images and lock the bootloader, is there still a way for samsung to detect that I had rooted the phone etc? Is this as good as brand new and valid for a replacement?
Okay So a few months ago when I had the Note 2 after updaiting Offically to the newest firmware update which I think was January with the Baseband of I317UCAMA4 ever since I did that update my Note 2 had a signal loss issue. I would be connected to my tether, Phone NOT moving and suddenly I would go from all my bars of service to NO SERVICE with the cross at the top and wait about 30 seconds and everything back to normal and working it happens randomly throughout the day. Also it ONLY started happening AFTER I did the update, I called they sent a new one and i sold it to buy the xperia ZL. Well today bought one used on amazon I missed it, Well this one was already updated and its DOING the same exact thing! It happens everywhere I go! not just tethering and also happens in other states so its not a network issue.
Whats up with that and how do i fix?
back in febuary I even tried flashing an older modem/baseband which it did flash but the issue still occured.
hyelton said:
Okay So a few months ago when I had the Note 2 after updaiting Offically to the newest firmware update which I think was January with the Baseband of I317UCAMA4 ever since I did that update my Note 2 had a signal loss issue. I would be connected to my tether, Phone NOT moving and suddenly I would go from all my bars of service to NO SERVICE with the cross at the top and wait about 30 seconds and everything back to normal and working it happens randomly throughout the day. Also it ONLY started happening AFTER I did the update, I called they sent a new one and i sold it to buy the xperia ZL. Well today bought one used on amazon I missed it, Well this one was already updated and its DOING the same exact thing! It happens everywhere I go! not just tethering and also happens in other states so its not a network issue.
Whats up with that and how do i fix?
back in febuary I even tried flashing an older modem/baseband which it did flash but the issue still occured.
Click to expand...
Click to collapse
Could it be your apn settings?
Current Devices: At&t Samsung Galaxy Note, Verizon Samsung Galaxy Nexus, Asus Google Nexus 7 Super Tablet
Current Roms: CleanROM Ace 8 (Note 2), AOKP (Galaxy Nexus), Nexus 7 Stock
Bsmith0731 said:
Could it be your apn settings?
Current Devices: At&t Samsung Galaxy Note, Verizon Samsung Galaxy Nexus, Asus Google Nexus 7 Super Tablet
Current Roms: CleanROM Ace 8 (Note 2), AOKP (Galaxy Nexus), Nexus 7 Stock
Click to expand...
Click to collapse
NOPE. Happens on Both Wap.cingular and "phone" and "pta" which I switch between wap.cingular and phone mostly. Cause while im throttled with my unlimated plan wap.cingular makes it unthrottled haha.
But Same APN`s I use with NON AT&T Devices... Issue is not with data, Issue is with the actual service so APN has nothing to do with it
Happens on stock rom and custom. Just loaded an older modem and like my old note 2 after update still did NOT fix it.
I've taken the UCAMA4 update twice now, and have no data issues here. (Utah U.S.A)
Very odd that you have 2 devices in a row that have the problem.
Perhaps the next step would be to list each step you took to root the device, and also tell us what rom and other software you have used.
This may help us identify the cause. ...g
gregsarg said:
I've taken the UCAMA4 update twice now, and have no data issues here. (Utah U.S.A)
Very odd that you have 2 devices in a row that have the problem.
Perhaps the next step would be to list each step you took to root the device, and also tell us what rom and other software you have used.
This may help us identify the cause. ...g
Click to expand...
Click to collapse
Well This issue was happening before I did ANYTHING what so ever. I always root and flash recovory via ODIN then flash the rom through CWM. But this was happening before I did anything.
On my Last note 2 everything worked fine did I did the update.
Do a sim swap and see if it resolved your issue.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
hyelton said:
Well This issue was happening before I did ANYTHING what so ever. I always root and flash recovory via ODIN then flash the rom through CWM. But this was happening before I did anything.
On my Last note 2 everything worked fine did I did the update.
Click to expand...
Click to collapse
If I'm not mistaken you said you have had two notes and they both have had this issue?
Sounds like a user error somewhere..
Current Devices: At&t Samsung Galaxy Note, Verizon Samsung Galaxy Nexus, Asus Google Nexus 7 Super Tablet
Current Roms: CleanROM Ace 8 (Note 2), AOKP (Galaxy Nexus), Nexus 7 Stock
I had a similar issue. New sim card fixed it. Not saying that it will fix yours tho but worth a try.
Bsmith0731 said:
If I'm not mistaken you said you have had two notes and they both have had this issue?
Sounds like a user error somewhere..
Current Devices: At&t Samsung Galaxy Note, Verizon Samsung Galaxy Nexus, Asus Google Nexus 7 Super Tablet
Current Roms: CleanROM Ace 8 (Note 2), AOKP (Galaxy Nexus), Nexus 7 Stock
Click to expand...
Click to collapse
User Error??? You gotta be kidding me? LMAO!
2 phones on stock nothing touched and causing it? user error?
Also I HAVE NOT tried a new sim yet. BUT the entire month I was using the ZL with the same sim did i EVER see an issue with data and signal never dropped service once.
How could it be the sim if it worked just fine in another phone with no problem?
Grip of Death!
Jk
Sent from my SAMSUNG-SGH-I317 using xda premium
Android The Greek said:
Grip of Death!
Jk
Sent from my SAMSUNG-SGH-I317 using xda premium
Click to expand...
Click to collapse
When tethering phone sits on one place not being touched and it will do it lol.
Would the SIM card do it with this phone and not another? cause I never had this issue with the ZL
hyelton said:
When tethering phone sits on one place not being touched and it will do it lol.
Would the SIM card do it with this phone and not another? cause I never had this issue with the ZL
Click to expand...
Click to collapse
Possibly. ..
With the ability to provision the SIM to the device, a new card or at least having the provision checked by the carrier may be a good idea.
Did they give you a new SIM with your 2nd device ??
If not, the issue would persist to the next device.
I recall a similar thread a few weeks ago, and the SIM was provisioned incorrectly. The user called the carrier and they had the wrong data setup.
It's worth a phone call, and a SIM. ...imho....g
gregsarg said:
Possibly. ..
With the ability to provision the SIM to the device, a new card or at least having the provision checked by the carrier may be a good idea.
Did they give you a new SIM with your 2nd device ??
If not, the issue would persist to the next device.
I recall a similar thread a few weeks ago, and the SIM was provisioned incorrectly. The user called the carrier and they had the wrong data setup.
It's worth a phone call, and a SIM. ...imho....g
Click to expand...
Click to collapse
I have a Regular Sized sim at home I`m gonna go get I can cut it myself I have a cutter and see what happens. I SHOULD be on the right data plan. It shows up a LTE Data Unlimited.
I have had the same sim since before I got the phone. But the odd thing is it does not happen on any other device. I`ll try it out when I get back in a few.
This info might help, Okay So I where I live service is weird, There is NO LTE here for about 30 miles but sometimes the other line here which is a Note 1 it will switch between LTE and 3G a lot but usually when it switched to LTE data wont work til it drops back down to 3G which is a pain (I think they are testing it here) well anyway I can go under the service menu and force it to LTE and sometimes data will work on LTE which is amazing for here haha) BUT when I force my Note 2 to LTE it just gets service but it will say Emerancy Calls Only any idea why mine says that and the other will work atleast half decent? and say AT&T? Does that help to add that? I went to Raleigh and Wilmington 2 months ago with my old Note 2 and LTE worked fine so I know I was provisioned for LTE and have an LTE sim cause it worked fine out that way.
Replaced Sim I had laying around brand new still having the same issue.
So what could be causing this? The Only thing I really did was go into the feild test menu to change it to UMTS only so it would stop switching, even setting it back to automatic its doing it. But I dont think that would make it do this
hyelton said:
Replaced Sim I had laying around brand new still having the same issue.
So what could be causing this? The Only thing I really did was go into the feild test menu to change it to UMTS only so it would stop switching, even setting it back to automatic its doing it. But I dont think that would make it do this
Click to expand...
Click to collapse
Edited. ..
More info provided by OP...g
gregsarg said:
Sounds like the phone is doing the network bounce between 3g/LTE.
The device may simply not be capable of running properly between the bands.
Your condition is unique to be sure, and you likely need to involve the carrier in getting the problem rectified.
I honestly don't think you have a device problem, rather a network problem.
I hate to think the note2 isn't capable enough to overcome the network problems, but it is possible.
I'd call the carrier. ..and plead the case. ...g
Click to expand...
Click to collapse
Not sure if I posted in the first post but its NOT A CARRIER/NETWORK ISSUE
It happens in OTHER STATES 300 miles from where I am at now it still happens. and it ALSO happens sitting right NEXT to my AT&T MicroCell. and if it was a network issue it would affect ALL of my other devices ive had my sim in.
Also this issue ONLY happened after updating it to the latest modem
Then we need to be looking at modems.
The update killed the UCALJ2 files and gave you the UCAMA4 version.
Radio interface libraries keep the modem fed with the network information it needs to connect.
The search for the UCALJ2 files is on. ..
You can flash the RIL'S only and try the fix.
But you'll need root and custom recovery.
Let me look around for a bit. ..g
---------- Post added at 08:16 PM ---------- Previous post was at 07:37 PM ----------
Well. ...nada..can't find stand alone RILS.
Right now. .the only RILS are inside of a stock ODIN build.
I guess a downgrade would get the service back, but you would lose multi-windows.
An ODIN downgrade would keep the phone stock, but I'm not sure about the flash counter.
Your thoughts? ?
gregsarg said:
Then we need to be looking at modems.
The update killed the UCALJ2 files and gave you the UCAMA4 version.
Radio interface libraries keep the modem fed with the network information it needs to connect.
The search for the UCALJ2 files is on. ..
You can flash the RIL'S only and try the fix.
But you'll need root and custom recovery.
Let me look around for a bit. ..g
---------- Post added at 08:16 PM ---------- Previous post was at 07:37 PM ----------
Well. ...nada..can't find stand alone RILS.
Right now. .the only RILS are inside of a stock ODIN build.
I guess a downgrade would get the service back, but you would lose multi-windows.
An ODIN downgrade would keep the phone stock, but I'm not sure about the flash counter.
Your thoughts? ?
Click to expand...
Click to collapse
Already tired on my old one and this one. Flashed STOCK 4.1.1 via odin and baseband is to the older one and still does not fix it.
On my old note 2 I had as SOON as I did the update the problem occurred during the same day after the update, But even flashing the older modem back NEVER fixed the issue.
I even tried it on this phone flashing an old modem still does not work. How come there is NO ODIN flashable modem? just CWM flashable modems?
I flashed the k7 one via CWM and no change. But I can not seem to find a flashable modem that works via ODIN.
also im not worried about keeping the phone stock, thats what triangle away is for.
We don't have Odin modems because they are pulled from roms and bundled into .zip format for easy use.
They can be made into .tar or .img format, but Odin is a pain as you need a PC. (Unless mobile Odin is used)...
I'm puzzled as too the reason for the failure, after running every possible fix.
I keep going back to the data package. ..as something is just not feeling right.
When I got this device, the carrier was having trouble getting my data package "fixed" as it had no LTE.
They fixed it once. ..and nothing. Then I called again and they fixed it again and it worked.
I'm not sure if there are levels of data they adjust, or how they "fix" it....but they do.
It appears that you have exhausted all possible fixes on your end, so perhaps a call is warranted?
The "weird" data issue on the network may be only the network.
Gotta get some sleep. ..g
I'm having issues with my phone reverting to 3G after only being on LTE for a minute no matter how good of a signal of LTE I have. This just started today, and I have refreshed the profile, prl. I had the Sprint people remotely update my phone, and they also checked for issues in my area and there are none. I also factory reset/data wiped my phone and it didn't help either.
So before I call Samsung and tell them my issues for a replacement I wanted to try installing the Factory TAR via Odin to see if that might fix it since I guess factory reset may not really touch any corrupt modem/radio files really.
I know that on the Note 3 it didn't trip it, but I was wondering if someone has had the chance to do this yet on ours to see if it tripped it?
I might call Best Buy and tell them my problem and see if they will switch it out for me even though I am out of the 14 day return window. I really don't want to send it back to Samsung and wait a week or more for a new phone.
slickdaddy96 said:
I'm having issues with my phone reverting to 3G after only being on LTE for a minute no matter how good of a signal of LTE I have. This just started today, and I have refreshed the profile, prl. I had the Sprint people remotely update my phone, and they also checked for issues in my area and there are none. I also factory reset/data wiped my phone and it didn't help either.
So before I call Samsung and tell them my issues for a replacement I wanted to try installing the Factory TAR via Odin to see if that might fix it since I guess factory reset may not really touch any corrupt modem/radio files really.
I know that on the Note 3 it didn't trip it, but I was wondering if someone has had the chance to do this yet on ours to see if it tripped it?
I might call Best Buy and tell them my problem and see if they will switch it out for me even though I am out of the 14 day return window. I really don't want to send it back to Samsung and wait a week or more for a new phone.
Click to expand...
Click to collapse
I don't see why it should you are not flashing a custom Rom just the original firmware stock. Your KNOX is in tact now your not rooted your good to go:good:
don't quote me, but I think Knox is tripped when change to a custom recovery, which is what is needed to install a custom rom.
Unless you're rooted, you should be fine. If you are, you've probably already tripped it.
flashing stock tar
Did that fix your LTE issues? Im having the same issue.
slickdaddy96 said:
I'm having issues with my phone reverting to 3G after only being on LTE for a minute no matter how good of a signal of LTE I have. This just started today, and I have refreshed the profile, prl. I had the Sprint people remotely update my phone, and they also checked for issues in my area and there are none. I also factory reset/data wiped my phone and it didn't help either.
So before I call Samsung and tell them my issues for a replacement I wanted to try installing the Factory TAR via Odin to see if that might fix it since I guess factory reset may not really touch any corrupt modem/radio files really.
I know that on the Note 3 it didn't trip it, but I was wondering if someone has had the chance to do this yet on ours to see if it tripped it?
I might call Best Buy and tell them my problem and see if they will switch it out for me even though I am out of the 14 day return window. I really don't want to send it back to Samsung and wait a week or more for a new phone.
Click to expand...
Click to collapse
Nothing you can do will fix the LTE issue. Sprint says it is a Samsung issue with the phones radio firmware and Samsung says it is an issue with the their towers not connecting to the phone properly. I am on my second note 4 with the same issue after Sprint swapped with me. On second phone I went around with them for a week. Finally got to talk to an advanced tech supervisor and he said according to some log only he and others at his level has access to Samsung has said that some Note 4 phones had been flashed improperly. Note by flashing I mean the use of JTAG equipment not some OTA or USB thing we can do. So Sprint advised me to contact Samsung about sending the phone in to be reflashed.
So begins my third week playing phone tag and on hold for 30+ minutes at a time. Finally Samsung admits there maybe an issue with the phone since it happens all over the DFW metroplex. So they tell me to send it in. I ask what the turn around is since it is my only phone and I can't be without it for 2+ weeks. So the Samsung says "I see you are in the Dallas area, just a moment" puts me on hold for another ten minutes. Comes back saying I will email you a service ticket you can print out and then carry it to our service center in east Plano.
So I did that, had to leave the phone with them for 2.5 hours. Went back and they said there is nothing wrong with the phone and that it was reflashed per Samsungs support request. Tested on my way home and got 30's near the repair facility, then down to 10's and singles. About half way to Carrollton back in to the 30's, then back to the singles or lower near my apartment. Just a 1/4 mile north of my apartment I can get 50's.
So neither is willing to offer a solution or even a cause and we are stuck between them. Tomorrow I am going to the Samsung store in Frisco and asking if they can do a swap for an S5 or something. Something to prove that at least Samsung still believes the customer is always right and to keep the customer happy. I am not going to hold my breath though.
Basically one of them dropped the ball on the version of the note 4 and neither wants to take the blame or the backfire that will come from it once made public.
In my case it looks like I am stuck with 20 more payments on a defective phone unless the Samsung store is willing to do something.