Develop Bugs

[Q] Galaxy Nexus MTP driver issues in Windows XP

Hi guys,
I wonder if anyone can help with this problem?
,
I'm having trouble hooking it up to my PC which is running XP.
When I chose to connect as either "Media Device MTP" or "Camera PTP" I get an error message on the taskbar of my PC:
"USB device Not Recognised. One of the USB devices attached to this computer has malfunctioned , and Windos does not recognise it. For assistance in solving this problem, click this message."
I click the message and get taken to the list of USB devices with one in bold stating "Unknown device", I click on it and try to update the drivers etc but PC is unable to instal newer drivers.
I think I've narrowed this down to an MTP (Media Transfer Protocol) driver not being installed on the PC, so have installed Windows media player 11, Kies, Samsung PC Studio 7, tried searching the net for drivers, even tried installing Galaxy S2 drivers and none of them work.
Does anyone know what else I may be able to try, or can someone tell me where I could get the correct driver as this is starting to drive me nuts...
PS. I have hooked up the Nexus to my work PC (running Vista) and was recognised withing seconds, so is not a faulty phone
Thanks in advaance for you help!!

format c:/q
install Windows 7
Windows XP is 10 years old.

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Was really hoping it wouldn't come to that!!!
Is there no way I can get the drivers in XP?

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Hah, you posted what I managed to resist writing. I thought to myself 'someone's bound to bring that up'... Right on time!

Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.

Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.

gambiting said:
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Click to expand...
Click to collapse
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!

sw.monkey12 said:
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
Click to expand...
Click to collapse
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.

gokpog said:
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
Click to expand...
Click to collapse
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives

gambiting said:
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
Click to expand...
Click to collapse
Do you mean that you can upload multiple files in one go with Wireless file transfer Pro?
with music for eg. I'm having to do one track at a time?
Will look at the FTP servers now, any recommendations?

sw.monkey12 said:
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
Click to expand...
Click to collapse
Sorry no, it was something worse, Vista.
If you got xp to recognize it as "Galaxy" you should be on the right track. I remember that being the first device in Vista too. The auto update feature installed various Samsung updates, always after the device couldn't be started and almost all of them required a restart. But about five of these updates (and restarts...) later it connected correctly. No Samsung software necessary.
Don't know if that was dumb luck but I'm not complaining.

I have missing MTP driver on my WIndows XP laptop for work (I use Win 7 at home) is there any solution to this yet?

Try this.
It will install the Media Transfer Protocol Porting Kit (MTP drivers) on Windows xp and should allow the device to be recognised.
I uploaded the file (which I downloaded directly from Microsoft) so you dont have to validate first. Download it *HERE* and install.
Let me know if it works for Windows xp and I will add it to my fixes section im writing.
Mark.

Thanks, Mark,
I did find and download that file earlier but it didnt work. However, as my work laptop is subject to Group Policy, it may still work for others. I do have local admin rights on my machine so I wouldnt have thought it would be a problem but we always get quirks with our corporate builds.
I have found other references on the net to a file from Creative called "fixup.zip" which apparently includes the MTP drivers (tweaked to also allow recognition of creative devices) but I cant find anywhere to download it from.

after a little searching with Google i found the answer
so my laptop runs XP (because i shoot tethered to my Canon Camera and i know it works) and i use the laptop to sync my phones (also collects my e-mail etc) and i stumbled on this thread when i was searching for a solution as to why MTP failed to install with my new Nexus..
the solution is
to install Windows Media Player 10! once i did that, BAM! i can see my Nexus in the explorer window with the rest of my drives

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
HAHAHAHHAHA made my day

Here you go. My work laptop is still xp(32bit) and i just installed this and works
http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW
Verizon_Wireless_I515_Galaxy_Nexus_USB_Driver_v1.4.6.0.exe

New "known issue" - samsung!
I had issues trying to get the device working on 3 computers yesterday (Win 7, Vista, XP) , with only interment luck.
I got to Samsung Level 2 support, at 2pm EST, I was his first G-Nex call. We tried the Samsung driver, updating WMP to v11 on XP. Best I got was it to open sometimes (best after a GNex Reboot or after almost shutting it down: ie. holding power button in ant hitting back arrow). It opens best on my Vista PC (one I hardly use...); Sometimes I open it and get no further than the device level (GALAXY NEXUS); if Internal Storage eventually shows up, you may be able to get in; then you MAY be able to transfer files to the folders.
I got a call back from SAMSUNG Level 2 today: "THERE IS A KNOW ISSUE IN THE MTP LAYER OF THE PHONE; THERE ARE ISOLATED CASES OF PROBLEMS LIKE YOURS; SAMSUNG & GOOGLE ARE WORKING TO RESOLVE AND ISSUE A MAINTENANCE RELEASE". (As close as I can quote this.) No, there was no estimate of WHEN this would be released, but I'm hoping soon, as it is a pain and major issue for us "isolated" cases - why me?

I found that MTP does not work correctly on winxp without Windows Media Player 11. It appears to work kinda with WMP10, but not the way you would expect.

Fix
I was pulling my hair out trying to get my new verizon galaxy nexus connected to my pc running windows xp to transfer files. Finally I figured out what the problem was for me.
MTP is tied to windows media player somehow and you need to have the new version of windows media player installed for it to work. Until I did this I was getting an error when a plugged in my phone about the required files not found in the INF file or something.
1. download new version of windows media player.
2. You need to download the samsung USB drivers from samsungs website...I would post the link but I am not allowed.
make sure you click the tab for software...it defaults to manuals and doesn;t look much like a tab at all. After that mine worked beautifully although the MTP transfers seem extremely slow compared to the USB mass storage connection my droid 2 had.
Hope this helps someone else out there!

MTP is a f**king JOKE...

Why did they remove drive letter access and cripple the phone with this MTP crap?
It took me 30 seconds to copy my pictures from my Droid Incredible via drive letter, and now it's taking upwards of 20 minutes to copy them over to the Nexus.
This is completely absurd...

DeaconBoogie said:
Why did they remove drive letter access and cripple the phone with this MTP crap?
It took me 30 seconds to copy my pictures from my Droid Incredible via drive letter, and now it's taking upwards of 20 minutes to copy them over to the Nexus.
This is completely absurd...
Click to expand...
Click to collapse
Copying a files to/from my Galaxy Nexus takes no time at all. Much faster file transfer than on my previous phone and USB drive. Have you tried removing the driver and installing the naked samsung drivers?

DeaconBoogie said:
Why did they remove drive letter access and cripple the phone with this MTP crap?
It took me 30 seconds to copy my pictures from my Droid Incredible via drive letter, and now it's taking upwards of 20 minutes to copy them over to the Nexus.
This is completely absurd...
Click to expand...
Click to collapse
And yet I'm having the exact opposite experience; on both a desktop PC and MacBook Pro with Android File Transfer, the performance of the Galaxy Nexus' filesystem has been miles ahead of the 8GB Class 10 MicroSD card I had in my previous device.

developing said:
And yet I'm having the exact opposite experience; on both a desktop PC and MacBook Pro with Android File Transfer, the performance of the Galaxy Nexus' filesystem has been miles ahead of the 8GB Class 10 MicroSD card I had in my previous device.
Click to expand...
Click to collapse
I can't get the android file transfer to work on my mac. I download the dmg file and drag to applications, but it stil doesn't read my device. Am I doing something wrong? Can you shd some light for me?

And here comes the flood of "im not happy" threads.
You should have known it was MTP before you purchased it. Not trying to start an e-flame but just sayin'.

My connection always messes up, all my music got deleted last night. I'm having trouble copying music over. I'm ditching the stock ROM asap, hopefully one of the custom ROMs has mass storage.

I have to agree, I've hated MTP since the WinXP days when I first hooked up a camera directly. Had tons of corrupted files during transfers so I switched to taking out the memory cards and accessing them with USB readers.
Even now with the nexus I have trouble with files not even showing up properly in explorer but are clearly there when I use a file manager on the phone itself.

I copied a 500mb film from my pc to my phone in no-time. Must be your pc that causes the problem.
Sent from my Galaxy Nexus using XDA App

I'm not sure why everybody needs to install stuff. I plugged the phone into my MBP and it popped up the contents. Plugged it into my W7 gaming machine and it popped up the contents.
Transfer times were the same, or faster, as they are on my Galaxy S II and Rezound.
Then again, unless it's more than 3-5 files I just use WiFi File Explorer. Fantastic way to transfer files to/from. Definitely worth the $.99 for the full version (demo only allows downloading *from* phone, not uploading to).

It's a trade-off. This way we can use the entire storage space. Just one big partition where all your apps and app data go. No more "internal storage" vs "external storage."

Mtp is very slow and makes windows crash.

sblantipodi said:
Mtp is very slow and makes windows crash.
Click to expand...
Click to collapse
Maybe on your PC.
Everything works fine here with MTP, even better than Mass Storage before...

I love whatever they did. On my Thunderbolt, it would take a long time to copy files, but with the GN, it's as fast as anything! Not to mention I don't have to screw with turning on the phone, turning on USB, doing my work, turning the phone on, turning off USB, etc.
It's always on, available, and awesome!

I find that I have a lot better luck with my windows 7 machine than I do with my Vista machine.
Sent from my Galaxy Nexus using xda premium

I'm having better luck with the good 'ol console.
adb push has been outperforming MTP for me.

So does MTP mean there's nothing to "eject" and you just pull the plug out of the phone?

Not on my PC it doesn't.

dspcap said:
So does MTP mean there's nothing to "eject" and you just pull the plug out of the phone?
Click to expand...
Click to collapse
Yes there's no "eject" at all, because the system isn't actually mounted like it is in USB mass storage. Meaning you can still interact with the files on your phone when you're transferring to/from the phone.

I just transferred a 5.00GB mkv file in 16 minutes. That's roughly 5.2MB/sec. *Shrug*.
I'd prefer USB Mass Storage...

Anyone else notice that the pc's volume goes down when the device is unplugged?
I have Pandora playing on Win7 and unplugging the phone causes the volume for Pandora to drop. This is noticeable in the Volume Mixer.

Android File Transfer on Mac OSX

The Android File Transfer program on my mac keeps crashing. When i connect my galaxy nexus to my comp, the AFT program prompts, however the spinning wheel never stops spinning. i rebooted my computer and i re-installed Android File Transfer, but i cant figure out what seems to be the problem. I am running on 4.0.4, it worked fine when i was on 4.0.2. Does it relate to the new update? any suggestions? im trying to transfer files, and i prefer to do it this instead of via bluetooth, or via wifi using severs.

Mine is really picky as well. If I try to transfer large folders I often get the raindow wheel and have to force quit too. I've also found that instead of transferring large folders, its easier to create the folder on the phone and simply transfer the contents of the folder from your comp to your phone. I also always just unplug/replug the USB end.
Set your Gnex screen to stay on while it's charging. That seemed to help me.

Yeah this happens to us all I think. AFT is downright terrible.. I use AirDroid now to transfer files. It's slower than USB transferring, but its keeps me from raging over how bad AFT is /heh
But AirDroid is simple and effective, I definitely recommend trying that out.

Mine works fine. Works best if you unlock the phone then connect it. Let it open AFT and do your thing.

What version are you guys running? The current version is Version 1.0 (1.0.16.6656) and it seems to work perfectly on my MBP.
The older builds were completely useless.

It happened to me, I removed the program and reinstalled and now it is working well.

Just installed this on MBP with Lion and it's working fine. Just have to set the transfer to MTP (it was in camera mode).

Ya it does seem that it works now.

Latest version works pretty good. Not a big fan of the gui interface. Wish it looked a little better. Agree making folder on phone makes things a little easier.

I haven't used anything other than adb push or pull since android 1.6

Hey Im a bit late to the party but maybe this will work for those of you having trouble..
Im on the Samsung Galaxy S2 (running the CM9 nighties) and haven't been able to get it to mount on my Mac Pro ever since going to CM9.
None of the options (MTP, USB Mass Storage, etc) worked for me at all.
I was going to download the Mac File Transfer app again (since I initially downloaded it on my phone and now have no way to get it onto my Mac) but the website was down this morning so I ran off to Google instead.
I ran across a post regarding the Galaxy Note over at androidforums.com where someone said to turn off USB debugging, and then it works. The instant I turned off debugging, the good old Android USB Mass Storage screen came up when I plugged in the USB cable, I clicked the 'Turn On' button at the bottom and it mounted both my internal and external SD cards just like it used to when I was running the stock ATT 2.3.4 rom.
Try that and see if it works for ya!

Sounds simple enough, I will definitely try it when I get home from work!

It works! Awesome tip Slavestate!

[Q] Unrooted S3 not recognized by Mac/Android File Transfer app

I tried going into "Media Device (MTP)" and then tried "Camera (PTP)". Neither seemed to work. Any ideas?
Specs: Mac OS X 10.7.4, 2008 pre-unibody Macbook Pro, unrooted T-mobile Galaxy S3 (white)

I tried for like 30 minutes to get my phone to work with a mac. Ended up using Airdroid and just transferring files over wifi.

I personally use wifi file transfer.

psykhotic said:
I tried for like 30 minutes to get my phone to work with a mac. Ended up using Airdroid and just transferring files over wifi.
Click to expand...
Click to collapse
Thanks, Airdroid looks great. But for transferring large files, wi-fi is pretty painful. Just for the sake of brutal comparison, I found I was getting less than 1/10 the transfer speed (on video files 300-500mb) over wi-fi. Guess I'll have to get windows running on my mac again...unless there's a way to actually do file transfer over usb on my Mac..? (without cracking open my phone and removing the msd card)

I've run into the same issue myself. The phone is recognized, but nothing ever happens as far as the drives popping up.
Best workaround is to just use parallels if you have access to it...
Sent from my SGH-T999 using Tapatalk 2

Another option is to pull the SD card and plug that into your Mac. Luckily I have a PC as well so I don't have to come up with a workaround.

What I really really hate about this phone? No native USB support

The usb storage. MTS or whatever you call it . Very slow, terrible for navigating/editing multiple directories/windows at once. Frustrating. Can only find size of files by going in the directory and selecting all files. Anyone know of a good quick solution to this? I've played with the common game editor but don't really see it as encompassing the solution to all the problems of not having the classical USB mount

You think thats bad? Try having Mac. I can't even get it to recognize me phone lol. I'm forced to used my windows machine.
And I believe its a JB thing, not necessarily Samsung.
Sent from my SGH-I747M using xda app-developers app

g2tegg said:
You think thats bad? Try having Mac. I can't even get it to recognize me phone lol. I'm forced to used my windows machine.
And I believe its a JB thing, not necessarily Samsung.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
I had this problem too with my macbook pro then I found a solution tonight. Try this:
1. Install Kies if you haven't already, if you have make sure it's updated.
2. Connect your phone.
3. In Kies, click Tools, then Install Drivers (this will reinstall drivers
4. Download Android File Transfer.
Should work after this. Also make sure you have USB Debugging on and use PTP not MTP.

johnnyutah22 said:
I had this problem too with my macbook pro then I found a solution tonight. Try this:
1. Install Kies if you haven't already, if you have make sure it's updated.
2. Connect your phone.
3. In Kies, click Tools, then Install Drivers (this will reinstall drivers
4. Download Android File Transfer.
Should work after this. Also make sure you have USB Debugging on and use PTP not MTP.
Click to expand...
Click to collapse
I will be sure to give this a shot tomorrow and send along an update. I rarely use Kies, updated it yesterday but never tried the drivers thing. Android file transfer never used to work but maybe the "install drivers" step is all that's needed.
And thats why I love it here on XDA. Thanks for the help brother!
Sent from my SGH-I747M using xda app-developers app

I agree... coming from a s2 skyrocket, I really miss UMS. Why bother having expandable storage when it takes hours to transfer to a class 10 32gb sd card? That is if I can get it to transfer at all.
I'm now resorting to unmounting sd card and putting it in the computer to transfer files...big PITA
SGS3 Easy UMS doesnt work either.
Edit: Actually, I'm using kies now... still miss drag and drop

Agreed. Always had driver problems with this phone. Sometimes it wouldn't connect because drivers failed to install or "bad hardware ID" pops up in the corner. Only way to get it to work was to restart comp. And it would only work until I disconnected it, then gotta restart again. -.-
I'm gonna switch back to linux once I get some free time. I recommend you do the same.

g2tegg said:
And I believe its a JB thing, not necessarily Samsung.
Click to expand...
Click to collapse
It was a problem in ICS as well. I think the reason for that they went with MTP is that users would create a "messy" file structure when they randomly dragged and dropped files anywhere on both the internal and external card. Samsung can keep things organized when they encourage you to use Samsung Kies to add files to the device.
The mandate for MTP is also to reduce piracy of protected media files by ensuring the DRM is properly done. In the past, I could connect my phone directly to my Samsung SMART TV and play 720/1080p movies via UMS. This is now blocked with MTP.

Anonymously_Unknown said:
It was a problem in ICS as well. I think the reason for that they went with MTP is that users would create a "messy" file structure when they randomly dragged and dropped files anywhere on both the internal and external card. Samsung can keep things organized when they encourage you to use Samsung Kies to add files to the device.
The mandate for MTP is also to reduce piracy of protected media files by ensuring the DRM is properly done. In the past, I could connect my phone directly to my Samsung SMART TV and play 720/1080p movies via UMS. This is now blocked with MTP.
Click to expand...
Click to collapse
Thanks I also noticed the slow data transfer speed when I upgraded my SII to S3. Thought it was something I was doing wrong. I've changed the default transfer to PTP and will check it out tonight.

seamus24 said:
I've changed the default transfer to PTP and will check it out tonight.
Click to expand...
Click to collapse
Don't bother with PTP. PTP is just a camera. It's not like UMS so you might as well leave it on MTP

g2tegg said:
You think thats bad? Try having Mac. I can't even get it to recognize me phone lol. I'm forced to used my windows machine.
And I believe its a JB thing, not necessarily Samsung.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
I was annoyed by this as well. Now when I want to add something to my sd card I just take it out of the phone and put the sd card in my Mac and add files that way. It's a little annoying but its not that big of a deal.

I think the closest you'll get to a true UMS experience is using Samba Filesharing Server (https://play.google.com/store/apps/details?id=com.funkyfresh.samba). You can then treat it like a network shared drive.
Of course you'll be limited by your WiFi speed. I think a possibility would be a USB host adapter and a USB ethernet adapter. I'm not sure if Android has support for a USB ethernet adapter but if that works then you should be able to connect to a gigabit switch/adapter and just be limited by USB2 speed.

It's not just this phone in general. They're all going that way as of ICS (Honeycomb as well) and up. If you use Windows it's not terrible but it is still slower. And yeah trying to use it with my Mac or even my Linux box is just frustrating. The primary reasoning was to merge the data and application volumes to give more space for applications. This is a better explanation of it. I do miss USB storage mode though.

Yep, totally frustrating for me also.
I remove my microSD card when I need to do lots of file management. But it's a clumsy workaround.