Problems receiving calls? - Sprint Samsung Galaxy Note II

Im not even sure where the problem is, but my phone rarely is able to call my wifes phone, I have the gn2n she has a moto photon, she often times gets a busy signal, before a call goes through and when I call her it just rings and goes to voice mail, she never even gets ac missed call. everyone else's phones seem to work done as far as I know.
Any one have any insight to what causing or our problem?

I have the same problem as I have the note 2 and my friend has the s3 and he says when he call me it always go to voice mail

I have this problem as well, but it started before the GN2. Sprint really is getting unusable.

Do any of you guys use Google voice? I couldn't call out to many numbers, just got a busy signal. Had to disable the Google voice integration and the tech told me she had to disable it on her end too.
Sent from my SPH-L900 using Tapatalk 2

-viperboy- said:
Do any of you guys use Google voice? I couldn't call out to many numbers, just got a busy signal. Had to disable the Google voice integration and the tech told me she had to disable it on her end too.
Sent from my SPH-L900 using Tapatalk 2
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Click to collapse
Thanks for the post, we are both running Google voice integration, I guess ill disabled it and start there,

mnxd9 said:
Thanks for the post, we are both running Google voice integration, I guess ill disabled it and start there,
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Click to collapse
Did the fix the issue once disabling the google voice integration? If it didnt then im getting this phone on tmobile cause i think its a sprint issue.

Sprint tells me that this phone "might not be compatible" with Google voice. I don't buy that, but I haven't reenabled it since the issue I had.
Sent from my SPH-L900 using Tapatalk 2

Related

[Q] Why can't I make calls?????

I cannot make calls but I can make calls with my EVO, but I can receive them. What is going on??????????? It worked earlier today and all of the sudden it just stopped!
I am also going through the same thing. I was able to make calls earlier today but now I can't. I do receive calls. Anyone else also experiencing this. Im using the Synergy rc1 supersonic rom. What rom are you using?
Are you getting any sort of error code when you try to call?
No just no dial tone. it hangs up after 20 seconds followed by beeps.
Seems like there are maj network errors going on. I had a ton of network busy errors, trying to make calls this week, and my buddy, with Verizon has had the same problem.
I would say this is probably a service issue. I am not rooted and the same thing is happening to me. I can receive calls, but not place calls. Just started happening this evening about 6:00ish. At least that's when I noticed it.
Sent from my PC36100 using XDA App
I had same problem dead silence on outgoing calls.
Got to turn off your Google voice integration and it will start working instantly.
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sstory792 said:
I had same problem dead silence on outgoing calls.
Got to turn off your Google voice integration and it will start working instantly.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
I think you are right. The google voice - sprint integration is the problem. I disable it and now it work perfectly. Thanks!
Yeah I had the same issue today, I called sprint and they killed the Google voice on there end and problem solved.
I don't have G voice, but still had the call problems
Swyped From The Hippest Phone Using XDA Premium
I am having the exact same issue, and it began sometime this last evening, about 7-9 hours ago. I have had Google Voice, but after upgrading from Hero to Evo on Wednesday, Google Voice can't locate my Sprint number to integrate it on the Evo, and so I cannot disable it, either, which prevents me from working the "easy" fix by removing it.
I did have a rooted Hero when I got GV, but I've yet to root the Evo, hoping Gingerbread keeps it running okay on stock. But this issue is persisting, and it doesn't matter to me if it's GV related or not, I don't want to have to send the device back.
I did call tech support, and did soft/hard resets and they refreshed the device and tier 2 tech resent services and it seemed fixed for 5 seconds, then went right back to the "20-sec dead air before fast busy signal" issue. I even work for Sprint and am having this issue! I've never seen anything like it, and I've been in Sales Support for a good while. I'd ideally like to use GV, but if it's gonna be like this, no thanks.
Other than disabling GV (as I cannot at the moment), any other suggestions?
P.S. - Hi, new to the forums, thanks very much for any help!!
how do I turn off google voice? I can't find the option...
kevinb99 said:
how do I turn off google voice? I can't find the option...
Click to expand...
Click to collapse
Go to your google account on your computer, then to Google voice and in options, you can turn it off
GV is working again for those interested.
Sent from my PC36100 using XDA App
ricocollege said:
Yeah I had the same issue today, I called sprint and they killed the Google voice on there end and problem solved.
Click to expand...
Click to collapse
I had this exact issue and resolution. Turn off G Voice integration, call Sprint to turn it off if you need to.

why do i have to push 1 to answer calls?

is this some sprint thing or something? i just switched from tmobile yesterday. everything is good except this is pretty annoying. when i get a call i slide the green answer tab then i hear some lady say "you have a call from ___ press 1 to accept". how do i just answer by sliding the green tab and not pushing 1 after?
Do you have google voice?.. that's what happened to me when I used it..
Tapatalkin' it from my Epic Touch 3g
I know right i hated that
I heard there was a way to disable it but i couldnt find it
Sent from my SPH-D710-10 using xda premium
i did have google voice but i deleted it because i thought it was the problem. i only use it for voicemail so it's no big deal. but it's still there.
H aha if only you could be me for a day, that crap gets so annoying. so I have a Nexus S 4G on Sprint and Bionic on Verizon. I installed Google Voice on my NS and didn't even go through the setup. I mean I have a number and account because I used to use Voice on my Eris. Anyways I installed, never opened the app and was having to press one to answer a call as well. Here is where life gets weird, every call I get on my Sprint phonE, my Verizon.Bionic rings as well and I can answer either phone for the exacT same phone call. Note that I havE never even installed Voice on my bionic. I'm sure I could easily fix it and Im pretty sure I know how without having to browse around but I am kind of having fun with it. I never know which of three phone numbers is calling/messaging it flip flops on me. Major issues lmao
Sent from my DROID BIONIC using xda premium
Also I forgot to add in that I even removed Voice from my Nexus
Sent from my DROID BIONIC using xda premium
well damn this is just stupid. i wonder if i can disable it in my google account or something. this is way too annoying to ignore.
You have to log in to your g-voice account and disable it there..
Tapatalkin' it from my Epic Touch 3g
yup, i figured it out. thanks, i guess i could have tried that first.
lemonoid go onto your google account and go into voice, it's all right there.
Yea I figured Im just too lazy to do it right now but thanks for confirming it. I guess you could go into the app and change it to where it never uses voice or either it just asks for each call
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There is a setting in google voice which you can disable... n you will no longer have to press 1 to accept ..
I dont know is above answers were on how to disable GV on phone, or how to change this exact setting
Sent from my SPH-D710 using xda premium
u have to go on ur computer to ur google voice site....in the settings some where is call acceptance
After its disabled make sure your voice mail works. 2 of my phones lost VM after getting rid of GV and the only way to get it back was through Sprint CS
lemonoid said:
H aha if only you could be me for a day, that crap gets so annoying. so I have a Nexus S 4G on Sprint and Bionic on Verizon. I installed Google Voice on my NS and didn't even go through the setup. I mean I have a number and account because I used to use Voice on my Eris. Anyways I installed, never opened the app and was having to press one to answer a call as well. Here is where life gets weird, every call I get on my Sprint phonE, my Verizon.Bionic rings as well and I can answer either phone for the exacT same phone call. Note that I havE never even installed Voice on my bionic. I'm sure I could easily fix it and Im pretty sure I know how without having to browse around but I am kind of having fun with it. I never know which of three phone numbers is calling/messaging it flip flops on me. Major issues lmao
Sent from my DROID BIONIC using xda premium
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Click to collapse
Lol. That's Google voice working precisely as intended. Though it's a little surprising since, as far as I know, you have to set up forwarding numbers at voice.Google.Com ... Though I guess just installing the app might do that automatically.
Lol.
Sent from my SPH-D710 using XDA App
ilostmypistons said:
After its disabled make sure your voice mail works. 2 of my phones lost VM after getting rid of GV and the only way to get it back was through Sprint CS
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Click to collapse
yea i just got rid of google voice altogether. it started intercepting my text messages too. on tmobile it just did my voicemail and that's all. it was way too annoying...
but yea as you said i have no voicemail now. so i have to call sprint? this is a dumb question but do i just dial 611 like tmobile?
mplsdunk said:
so i have to call sprint? this is a dumb question but do i just dial 611 like tmobile?
Click to expand...
Click to collapse
Just dial *2
Everything is fixed. Thanks everyone.

[Q] Google voice app not making calls all of a sudden

My google voice number no longer shows up on the caller id of the person I'm calling. When I text someone, it comes in as my gv number, but when I call, my sprint number shows up. My gv number is my business line and I need it to show when I call. I have searched for 2 days for a solution, and I spoke to sprint 3 times with no fix. Google customer support is non-existent, and I actually paid for my gv number. Please please please help...
Sean
Forgot to mention that this only started a few days ago, all of a sudden. I have the phone for 3 months without any problems using google voice and now this. I don't know what changed. I am on Calkulins 2.9.2 rom. It's possible it's related to Google play store being forced on us...
What do you guys think?
Dunno if I'm allowed to bump, but this is really important to me. Please help if you can.
Have you tried disabling google voice through the full website, and then following the procedure to enable it?
iniquiTrance said:
Have you tried disabling google voice through the full website, and then following the procedure to enable it?
Click to expand...
Click to collapse
I did that three times over the last 4 days. It was working without any difficulties till this past Tuesday or Wednesday, not exactly sure. Don;t know if it's the rom (didnt work on latest blazer, calk's 2.9.2 or TNZ blend EL29(think that's what it's called). Been searching for a fix since. Thanks for responding...
Anyone?
Sent from my SPH-D710 using Tapatalk
With the amount of questions that pop up, a thread gets lost in a hurry. I figure I gotta bump it if I wanna get some air time.
Help! This is my business number and its throwing a wrench in my business.
If you call from the google voice app and not the phone app, what number does it show? It may be a sprint integration setting.
Sent from my SPH-D710 using Tapatalk
kingsway8605 said:
If you call from the google voice app and not the phone app, what number does it show? It may be a sprint integration setting.
Sent from my SPH-D710 using Tapatalk
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Click to collapse
It doesn't matter if I call from the Google Voice app. I disabled and re-enabled sprint integration 3 times. It doesn't change anything. Thanks for replying
Hey does google voice drain batt with yall
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shloho said:
It doesn't matter if I call from the Google Voice app. I disabled and re-enabled sprint integration 3 times. It doesn't change anything. Thanks for replying
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Click to collapse
That is strange, somewhat impossible. I would try calling directly from the website and seeing what happens. I would say that you accidentally ported your number to google voice somehow, but it is still showing up right when you text.
Sent from my SPH-D710 using Tapatalk
I went searching on the google voice forum, there are many people with the same problem that started all of a sudden in the past week. It's obviously a big problem, although since Google has zero customer support who knows if or when they'll fix it.

Integration with Google Voice - not receiving calls

For those who have their Sprint number integrated with Google Voice, have you experienced any issues with not receiving calls? Sometimes, I'll receive a missed call notification in Google Voice but my phone never rings. Tried testing it by calling from my landline and it goes straight to voice mail saying, "the Google Voice subscriber you have called is not available."
It doesn't happen all the time but enough that's it's an annoyance.
Call Sprint and have them reprovision you. I've had this happen before and that usually fixes it.
Sent from my SPH-L710 using Tapatalk 2
lrosenman said:
Call Sprint and have them reprovision you. I've had this happen before and that usually fixes it.
Sent from my SPH-L710 using Tapatalk 2
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Thanks...I'll give them a call.
Does using Google voice use any minutes from the land line plan, or is it totally free to use.
QWIKSTRIKE said:
Does using Google voice use any minutes from the land line plan, or is it totally free to use.
Click to expand...
Click to collapse
If you integrate your Sprint number with your Google Voice account then yes it does use your minutes.
I have this problem as well, going to call sprint
from a galaxy, far, far away.
So I called and had my phone reprovisioned but I still missed a call without it ever ringing. I'm thinking this might simply be a problem with the Google Voice servers getting overloaded at times.
Dang was hoping this would be the solution
from a galaxy, far, far away
TheWzrd said:
Dang was hoping this would be the solution
from a galaxy, far, far away
Click to expand...
Click to collapse
Nice sig
For anyone who still has their Sprint number integrated with Google Voice, are you guys still experiencing problems like this? I'm thinking about integrating them again but not if these issues are still persisting.
On rare occasions I have experienced this, but usually it works just fine. I'm pretty sure it has to do with the fact that GV will only ring your number for about 30 seconds, and sometimes it takes the towers longer than that to find you. I've had my actual phone ring for only about 5 seconds before. It would be nice if GV let you set the timeout...
Sent from my SPH-L710 using xda premium
I experienced the same problem . missed calls and delayed texts . I deleted Google voice and went with YouMail and so far I haven't missed calls or texts that I know of. I tried to use sprint voicemail it kept giving me a busy signal no matter what I did .
Sent from my SPH-L710 using Tapatalk 2
The thing I miss most about Google Voice is the ability to text from my computer without my phone having any sort of data or wifi connection. I've tried DeskSMS, MightyText and mySMS but they all require your phone to be connected to the internet for the texts to go through. So if your phone is off or in deep sleep without wifi or data, the texts don't go through. The missed calls thing with Google Voice was a deal breaker though.
Still happening to me and my wife (one android one iPhone). Getting real frustrating. In addition, we are also experiencing an ability to place a call, needing to try mutliple times before the call will go through.
Seems to happen most often when calling from one Gvoice number to the other.
This is with Sprint Integration.
We are struggling between living with this and missing out on all the Gvoice features if we drop it.
clankfu said:
For anyone who still has their Sprint number integrated with Google Voice, are you guys still experiencing problems like this? I'm thinking about integrating them again but not if these issues are still persisting.
Click to expand...
Click to collapse
Mine is working great and has ever since I started using GV. There are times where a missed call notice will show up without hearing the phone ring, but I suspect that's just Sprint. Doesn't happen anymore now than it ever did. At least I get notified quickly.
Same issues here. I noticed it only happens from people who aren't in my contact list. As soon as I add them, all their calls and messages get through. I had GV integration, but not anymore.
Could this be an issue with CM 10.1? The reason I'm asking this is that all the missed texts show up in mighty text on my notebook.

[Q] Google Voice integration

Hi all, sorry for another question so soon. Anyway, with my old rooted re-rommed Evo 4 I was able to integrate with Google Voice and actually send text messages using Google Voice on the PC or on my tablet. I seem to have been able to get Google Voice "integrated" on the Optimus G, but I don't have the ability to send text messages from PC or tablet. Does anyone know anything at all about this? Any ideas? Thanks!
Aaron
Not sure why you are having that problem. My Google voice is working right. I was just on the PC yesterday sending texts.
Sent from my LG-LS970 using Tapatalk 2
Might have to remove your phone from Google voice and re add it?
I've had issues with Goggle Voice also that once I Integrate my sprint number with google voice, anybody that tries to calls me gets a busy signal. Don't even know how to fix this.
I've also had problems with google voice, whenever someone calls me and I answer, it goes straight to voicemail and I can even hear google voice talking.
AaronMBuhr said:
Hi all, sorry for another question so soon. Anyway, with my old rooted re-rommed Evo 4 I was able to integrate with Google Voice and actually send text messages using Google Voice on the PC or on my tablet. I seem to have been able to get Google Voice "integrated" on the Optimus G, but I don't have the ability to send text messages from PC or tablet. Does anyone know anything at all about this? Any ideas? Thanks!
Aaron
Click to expand...
Click to collapse
Try uninstalling the GV app in the Play store then download it again. It should bring you through the settings again to confirm carrier integration. If that doesn't work go to voice.google.com on the computer, click the little gear on the top right, click settings and check the phone settings. You should see the little sprint logo next to your phone number.
latindor17 said:
I've also had problems with google voice, whenever someone calls me and I answer, it goes straight to voicemail and I can even hear google voice talking.
Click to expand...
Click to collapse
This is not a "problem" but a feature... They call it call screening. Press 1 to accept the call, even after the person has started leaving a message. I turned off this feature. Go to voice.google.com on the computer, click the little gear on the top right, click settings, then click the tab for "Calls". Call screening is the first option, turn it off.
I only know all this because I have used GV since it first came out, then integrated immediately when Sprint made it an option.
Thanks all for the replies. I did as suggested and uninstalled google voice then reinstalled. It still wouldn't let me send texts from PC or tablet, but I guess I wasn't patient enough, because a short while later those features became available. So I guess for whatever reason there was a delay but I'm in business now.
Sent from my LG-LS970 using xda premium
AaronMBuhr said:
Thanks all for the replies. I did as suggested and uninstalled google voice then reinstalled. It still wouldn't let me send texts from PC or tablet, but I guess I wasn't patient enough, because a short while later those features became available. So I guess for whatever reason there was a delay but I'm in business now.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I think there might also have been a slow-down on GV's end the past couple of days; I just received a voicemail from last night and a text from earlier this AM, so there might've been some general strangeness afoot as well.

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