[Q] Google voice app not making calls all of a sudden - Samsung Epic 4G Touch

My google voice number no longer shows up on the caller id of the person I'm calling. When I text someone, it comes in as my gv number, but when I call, my sprint number shows up. My gv number is my business line and I need it to show when I call. I have searched for 2 days for a solution, and I spoke to sprint 3 times with no fix. Google customer support is non-existent, and I actually paid for my gv number. Please please please help...
Sean
Forgot to mention that this only started a few days ago, all of a sudden. I have the phone for 3 months without any problems using google voice and now this. I don't know what changed. I am on Calkulins 2.9.2 rom. It's possible it's related to Google play store being forced on us...
What do you guys think?

Dunno if I'm allowed to bump, but this is really important to me. Please help if you can.

Have you tried disabling google voice through the full website, and then following the procedure to enable it?

iniquiTrance said:
Have you tried disabling google voice through the full website, and then following the procedure to enable it?
Click to expand...
Click to collapse
I did that three times over the last 4 days. It was working without any difficulties till this past Tuesday or Wednesday, not exactly sure. Don;t know if it's the rom (didnt work on latest blazer, calk's 2.9.2 or TNZ blend EL29(think that's what it's called). Been searching for a fix since. Thanks for responding...

Anyone?
Sent from my SPH-D710 using Tapatalk

With the amount of questions that pop up, a thread gets lost in a hurry. I figure I gotta bump it if I wanna get some air time.
Help! This is my business number and its throwing a wrench in my business.

If you call from the google voice app and not the phone app, what number does it show? It may be a sprint integration setting.
Sent from my SPH-D710 using Tapatalk

kingsway8605 said:
If you call from the google voice app and not the phone app, what number does it show? It may be a sprint integration setting.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
It doesn't matter if I call from the Google Voice app. I disabled and re-enabled sprint integration 3 times. It doesn't change anything. Thanks for replying

Hey does google voice drain batt with yall
Sent from my SPH-D710 using xda premium

shloho said:
It doesn't matter if I call from the Google Voice app. I disabled and re-enabled sprint integration 3 times. It doesn't change anything. Thanks for replying
Click to expand...
Click to collapse
That is strange, somewhat impossible. I would try calling directly from the website and seeing what happens. I would say that you accidentally ported your number to google voice somehow, but it is still showing up right when you text.
Sent from my SPH-D710 using Tapatalk

I went searching on the google voice forum, there are many people with the same problem that started all of a sudden in the past week. It's obviously a big problem, although since Google has zero customer support who knows if or when they'll fix it.

Related

[Q] Why can't I make calls?????

I cannot make calls but I can make calls with my EVO, but I can receive them. What is going on??????????? It worked earlier today and all of the sudden it just stopped!
I am also going through the same thing. I was able to make calls earlier today but now I can't. I do receive calls. Anyone else also experiencing this. Im using the Synergy rc1 supersonic rom. What rom are you using?
Are you getting any sort of error code when you try to call?
No just no dial tone. it hangs up after 20 seconds followed by beeps.
Seems like there are maj network errors going on. I had a ton of network busy errors, trying to make calls this week, and my buddy, with Verizon has had the same problem.
I would say this is probably a service issue. I am not rooted and the same thing is happening to me. I can receive calls, but not place calls. Just started happening this evening about 6:00ish. At least that's when I noticed it.
Sent from my PC36100 using XDA App
I had same problem dead silence on outgoing calls.
Got to turn off your Google voice integration and it will start working instantly.
Sent from my PC36100 using XDA Premium App
sstory792 said:
I had same problem dead silence on outgoing calls.
Got to turn off your Google voice integration and it will start working instantly.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
I think you are right. The google voice - sprint integration is the problem. I disable it and now it work perfectly. Thanks!
Yeah I had the same issue today, I called sprint and they killed the Google voice on there end and problem solved.
I don't have G voice, but still had the call problems
Swyped From The Hippest Phone Using XDA Premium
I am having the exact same issue, and it began sometime this last evening, about 7-9 hours ago. I have had Google Voice, but after upgrading from Hero to Evo on Wednesday, Google Voice can't locate my Sprint number to integrate it on the Evo, and so I cannot disable it, either, which prevents me from working the "easy" fix by removing it.
I did have a rooted Hero when I got GV, but I've yet to root the Evo, hoping Gingerbread keeps it running okay on stock. But this issue is persisting, and it doesn't matter to me if it's GV related or not, I don't want to have to send the device back.
I did call tech support, and did soft/hard resets and they refreshed the device and tier 2 tech resent services and it seemed fixed for 5 seconds, then went right back to the "20-sec dead air before fast busy signal" issue. I even work for Sprint and am having this issue! I've never seen anything like it, and I've been in Sales Support for a good while. I'd ideally like to use GV, but if it's gonna be like this, no thanks.
Other than disabling GV (as I cannot at the moment), any other suggestions?
P.S. - Hi, new to the forums, thanks very much for any help!!
how do I turn off google voice? I can't find the option...
kevinb99 said:
how do I turn off google voice? I can't find the option...
Click to expand...
Click to collapse
Go to your google account on your computer, then to Google voice and in options, you can turn it off
GV is working again for those interested.
Sent from my PC36100 using XDA App
ricocollege said:
Yeah I had the same issue today, I called sprint and they killed the Google voice on there end and problem solved.
Click to expand...
Click to collapse
I had this exact issue and resolution. Turn off G Voice integration, call Sprint to turn it off if you need to.

Problems receiving calls?

Im not even sure where the problem is, but my phone rarely is able to call my wifes phone, I have the gn2n she has a moto photon, she often times gets a busy signal, before a call goes through and when I call her it just rings and goes to voice mail, she never even gets ac missed call. everyone else's phones seem to work done as far as I know.
Any one have any insight to what causing or our problem?
I have the same problem as I have the note 2 and my friend has the s3 and he says when he call me it always go to voice mail
I have this problem as well, but it started before the GN2. Sprint really is getting unusable.
Do any of you guys use Google voice? I couldn't call out to many numbers, just got a busy signal. Had to disable the Google voice integration and the tech told me she had to disable it on her end too.
Sent from my SPH-L900 using Tapatalk 2
-viperboy- said:
Do any of you guys use Google voice? I couldn't call out to many numbers, just got a busy signal. Had to disable the Google voice integration and the tech told me she had to disable it on her end too.
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the post, we are both running Google voice integration, I guess ill disabled it and start there,
mnxd9 said:
Thanks for the post, we are both running Google voice integration, I guess ill disabled it and start there,
Click to expand...
Click to collapse
Did the fix the issue once disabling the google voice integration? If it didnt then im getting this phone on tmobile cause i think its a sprint issue.
Sprint tells me that this phone "might not be compatible" with Google voice. I don't buy that, but I haven't reenabled it since the issue I had.
Sent from my SPH-L900 using Tapatalk 2

[Q] Google Voice integration

Hi all, sorry for another question so soon. Anyway, with my old rooted re-rommed Evo 4 I was able to integrate with Google Voice and actually send text messages using Google Voice on the PC or on my tablet. I seem to have been able to get Google Voice "integrated" on the Optimus G, but I don't have the ability to send text messages from PC or tablet. Does anyone know anything at all about this? Any ideas? Thanks!
Aaron
Not sure why you are having that problem. My Google voice is working right. I was just on the PC yesterday sending texts.
Sent from my LG-LS970 using Tapatalk 2
Might have to remove your phone from Google voice and re add it?
I've had issues with Goggle Voice also that once I Integrate my sprint number with google voice, anybody that tries to calls me gets a busy signal. Don't even know how to fix this.
I've also had problems with google voice, whenever someone calls me and I answer, it goes straight to voicemail and I can even hear google voice talking.
AaronMBuhr said:
Hi all, sorry for another question so soon. Anyway, with my old rooted re-rommed Evo 4 I was able to integrate with Google Voice and actually send text messages using Google Voice on the PC or on my tablet. I seem to have been able to get Google Voice "integrated" on the Optimus G, but I don't have the ability to send text messages from PC or tablet. Does anyone know anything at all about this? Any ideas? Thanks!
Aaron
Click to expand...
Click to collapse
Try uninstalling the GV app in the Play store then download it again. It should bring you through the settings again to confirm carrier integration. If that doesn't work go to voice.google.com on the computer, click the little gear on the top right, click settings and check the phone settings. You should see the little sprint logo next to your phone number.
latindor17 said:
I've also had problems with google voice, whenever someone calls me and I answer, it goes straight to voicemail and I can even hear google voice talking.
Click to expand...
Click to collapse
This is not a "problem" but a feature... They call it call screening. Press 1 to accept the call, even after the person has started leaving a message. I turned off this feature. Go to voice.google.com on the computer, click the little gear on the top right, click settings, then click the tab for "Calls". Call screening is the first option, turn it off.
I only know all this because I have used GV since it first came out, then integrated immediately when Sprint made it an option.
Thanks all for the replies. I did as suggested and uninstalled google voice then reinstalled. It still wouldn't let me send texts from PC or tablet, but I guess I wasn't patient enough, because a short while later those features became available. So I guess for whatever reason there was a delay but I'm in business now.
Sent from my LG-LS970 using xda premium
AaronMBuhr said:
Thanks all for the replies. I did as suggested and uninstalled google voice then reinstalled. It still wouldn't let me send texts from PC or tablet, but I guess I wasn't patient enough, because a short while later those features became available. So I guess for whatever reason there was a delay but I'm in business now.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I think there might also have been a slow-down on GV's end the past couple of days; I just received a voicemail from last night and a text from earlier this AM, so there might've been some general strangeness afoot as well.

google voice issue

have two Sprint phones. My primary phone is the Note 2 with my main phone number being my Google Voice number. The second phone is an S3 that is also set up with Google voice and pointing to my main phone number. Most features are working but I have an interesting problem that just started when I added the S3. Specifically, when I have both phones on sometimes the phone rings first on the S3 which may then answer the call and send the message to the Sprint Voice message app and not to Google voice. This is problematic since I often keep both phones on. Any ideas?
My second issue is when I reject a call by swiping the screen to reject the calls goes go the sprint voice message and not the Google.
Other than these issues everything else works. Calls go to both phones okay and calls out of both phones work okay and the caller I'd shows my Google voice number.
inmnbob said:
have two Sprint phones. My primary phone is the Note 2 with my main phone number being my Google Voice number. The second phone is an S3 that is also set up with Google voice and pointing to my main phone number. Most features are working but I have an interesting problem that just started when I added the S3. Specifically, when I have both phones on sometimes the phone rings first on the S3 which may then answer the call and send the message to the Sprint Voice message app and not to Google voice. This is problematic since I often keep both phones on. Any ideas?
My second issue is when I reject a call by swiping the screen to reject the calls goes go the sprint voice message and not the Google.
Other than these issues everything else works. Calls go to both phones okay and calls out of both phones work okay and the caller I'd shows my Google voice number.
Click to expand...
Click to collapse
Uh, Id say the problem is having two phones going to the same number....
shiftr182 said:
Uh, Id say the problem is having two phones going to the same number....
Click to expand...
Click to collapse
This...Just...welll.....this.
Skripka said:
This...Just...welll.....this.
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Click to collapse
Yep!!
Sent from my SPH-L900 using xda premium
Isn't having two phones to one number the whole reason for Google voice?
Sent from my SPH-L900 using xda premium
inmnbob said:
have two Sprint phones. My primary phone is the Note 2 with my main phone number being my Google Voice number. The second phone is an S3 that is also set up with Google voice and pointing to my main phone number. Most features are working but I have an interesting problem that just started when I added the S3. Specifically, when I have both phones on sometimes the phone rings first on the S3 which may then answer the call and send the message to the Sprint Voice message app and not to Google voice. This is problematic since I often keep both phones on. Any ideas?
My second issue is when I reject a call by swiping the screen to reject the calls goes go the sprint voice message and not the Google.
Other than these issues everything else works. Calls go to both phones okay and calls out of both phones work okay and the caller I'd shows my Google voice number.
Click to expand...
Click to collapse
Use the dialer code that you ran on the note 2, on the S3. The s3 is still set up with your Sprint voice mail, you need to forward it to your g voice mail.
Sent from my SPH-L900 using Tapatalk 2
you need to go to your GV settings https://www.google.com/voice/#phones/
and for your Forwarding Options: pick
Ring my other phones before going to voicemail
for both phones.
Thanks that send to work.
Sent from my GT-N8013 using XDA Premium HD app
Does Google voice calls count against your plan minutes? I tried to set up my previous phone GS2 with Google voice too thru wifi but when I place a call the Sprint prompt saying my account could not be validated comes on
Sent from my SPH-L900 using xda app-developers app
RayTrue04 said:
Does Google voice calls count against your plan minutes? I tried to set up my previous phone GS2 with Google voice too thru wifi but when I place a call the Sprint prompt saying my account could not be validated comes on
Sent from my SPH-L900 using xda app-developers app
Click to expand...
Click to collapse
sprint - for reasons I don't understand - seems to have problems with "full google integration". Whatever that means.
as far as I can tell AT&T and Verizon have no issues.
I always install the Google Voice app on all my phones and make sure that all calls go through my GV number (because that's how I wish to use it).
I also make sure to update google voice app on Every phone it's on or your calls will get redirected. In other words GV has to be up to date on all phones for it to work properly
yes, google voice can be complicated, but I have found it quite convenient
cecilia said:
sprint - for reasons I don't understand - seems to have problems with "full google integration". Whatever that means.
as far as I can tell AT&T and Verizon have no issues.
I always install the Google Voice app on all my phones and make sure that all calls go through my GV number (because that's how I wish to use it).
I also make sure to update google voice app on Every phone it's on or your calls will get redirected. In other words GV has to be up to date on all phone for it to work properly
yes, google voice can be complicated, but I have found it quite convenient
Click to expand...
Click to collapse
Yea, it took me a few days to get it setup right the first time...and TBH, if I had to do it over again, I'd have to scratch my head for a few moments to remember what all I had to do. If you follow the setup page that Google posts on the GV page you should be fine....trying to set it up without reading any instructions will cause headaches.
But man has it saved my tail a few times. Last was only a few days ago, between car being worked on and not having wheels and my phone soft brick...only reason I got my phone back was thx to Google Voice and calling via computer.
Just sign into your Google voice account on a computer and go to settings (the little gear in the right corner). Right there on the first page of settings it should give you the option to disable Google voice on your sprint phone just hit that and your sprint number will ring separately from your Google voice number. Then you can give certain people your real number and others your Google voice one =D
Sent from my SPH-L900 using xda app-developers app

Busy signal on ALL outgoing calls

Just like the title states... My note just all of a sudden last night stated giving me a bust signal any time I try to call out. Every time... Tried different roms and kernels. No avail. All incoming calls work and all data and text messages also work. I can also use VoIP but no outgoing calls... Anyone have ANY IDEAS?
Sent from my SPH-L900 using Tapatalk 2
beehiveblack said:
Just like the title states... My note just all of a sudden last night stated giving me a bust signal any time I try to call out. Every time... Tried different roms and kernels. No avail. All incoming calls work and all data and text messages also work. I can also use VoIP but no outgoing calls... Anyone have ANY IDEAS?
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
Try ##72786# and see if it fixes it. Maybe they're doing something with the profiles?
Not only did that not work but it made my phone start force closing. ..haha. switched over to aTW based rom... same thing. But oddly enough if I call someone from contacts I get a busy signal. If I search Google and click a"call" link to say, a business. .. It goes right through.
**** me right?
Sent from my SPH-L900 using Tapatalk 2
Here's even more Bull****... can't call my wife's Verizon number without a busy signal but I can call her Google voice number on the same phone and it connects... my good friends number won't connect but my mother does.
This is irking me badly.
Sent from my SPH-L900 using Tapatalk 2
****ing Google Voice... turned off GV integration for my phone number and that fixed it. Wonder why all of a sudden it stopped working? Super lame.
Sent from my SPH-L900 using Tapatalk 2
garwynn said:
Try ##72786# and see if it fixes it. Maybe they're doing something with the profiles?
Click to expand...
Click to collapse
what the hell is the magical hands free activation number and where have you been the last 3 days. I recently tried to port a rom from the n7100 with semi success. Sick of all the fc's i restored a backup. But my data would not work. On a whim i went through all the q and a's with data issues and low and behold i found this. this worked perfectly. :Can you explain to me what this dialer code does?
Please tell me that rom is Slim Rom...
Sent from my SPH-L900 using Tapatalk 2
What is sounds like, when you were doing a call out, GV was trying to call itself, and then call the number you were actually wanting to call. Google Voice without the integration can be access anytime. Basically, you call the number, then you can call number you want.
I like GV, but I don't like GV integration on the Sprint phones. When I had it on, I have to approve every single incoming call by hitting 1 (or something). Not exactly good while driving.
If you go GV through a web browser, you can disable the integration. Then it's just another app. But can still be used for voice mail. The people just have to wait for extra rings before access vm.
irule9000 said:
what the hell is the magical hands free activation number and where have you been the last 3 days. I recently tried to port a rom from the n7100 with semi success. Sick of all the fc's i restored a backup. But my data would not work. On a whim i went through all the q and a's with data issues and low and behold i found this. this worked perfectly. :Can you explain to me what this dialer code does?
Click to expand...
Click to collapse
It re provisions your network authentication. Essentially it reactivates your phone on the network, refreshing the auth keys so your device and the network can communicate again.
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