Retweet this https://twitter.com/xboxfanj/status/263413673643630593
And send this to all applicable LG support channels
Why are you alienating the development enthusiasts with your Optimus G? It has unparalleled hardware, but the locked bootloader makes it a tough sell for myself and the development enthusiasts at XDA, RootzWiki, and many more sites, and it also makes me unlikely to recommend it to my friends and family who go to me for advice on their technological purchases (and people who go to other development experts around the world). Samsung has unlocked bootloaders. Motorola and HTC have unlockable bootloaders. Now, it's time to step it up, LG and follow suit. I know you don't want me and millions of people like me to buy from your competitors. So fix it!
I really want to buy your Optimus G and have the beautiful design and amazing S4 Pro processor, but if I have to forfeit that to be able to use my phone how I would like, that's a sacrifice I am willing to make.
There are 1,310 people and counting who have signed this petition asking for an unlockable bootloader, so get your act together, LG.
http://www.change.org/petitions/lg-...opportunity-to-unlock-bootloader-in-lg-phones
This could propel you ahead of Samsung, Apple, and HTC, since your hardware at the moment is by far the best, but your software, updates, and developer support are lacking. An unlockable bootloader would end these complaints and make hundreds of thousands of people more likely to buy an Optimus G.
And don't forget to sign this petition: http://www.change.org/petitions/lg-...opportunity-to-unlock-bootloader-in-lg-phones
Together, we can make LG change.
Together, we can make the Optimus G a better phone.
Let's unite and make LG unlock those bootloaders, just as consumers have made HTC and Motorola do the same.
This too: https://twitter.com/xboxfanj/status/263415788218753024
And send that to their other channels as well. The more people that send this, the more likely it is that LG will acquiesce.
petition signed and tweets re-tweeted.
signed and appreciate the movement! Too bad i dont have twitter to retweet.
i dont have a face book account too
abbeyrane321 said:
i dont have a face book account too
Click to expand...
Click to collapse
Then email them
yas1987 said:
signed and appreciate the movement! Too bad i dont have twitter to retweet.
Click to expand...
Click to collapse
Sent from my GT-P7510 using Tapatalk 2
abbeyrane321 said:
i dont have a face book account too
Click to expand...
Click to collapse
You can create a change.org account, you don't need facebook.
Here is the response I got from LG's email:
------Reply to Your Inquiry-------
The bootloader is locked, Jake, at the Carrier's request I'm afraid.
If you are looking for a Developer device, however, then you can look forward to a device that Google should be announcing sometime this week.
So sorry about the inconvenience this has caused, and I hope you have a great day!
That's BS since Sprint, my carrier, doesn't have any locked devices.
I told them that and haven't heard back yet.
That's disheartening.
Sent from my HTC_Flyer_P512_NA using xda app-developers app
xboxfanj said:
Here is the response I got from LG's email:
------Reply to Your Inquiry-------
The bootloader is locked, Jake, at the Carrier's request I'm afraid.
If you are looking for a Developer device, however, then you can look forward to a device that Google should be announcing sometime this week.
So sorry about the inconvenience this has caused, and I hope you have a great day!
That's BS since Sprint, my carrier, doesn't have any locked devices.
I told them that and haven't heard back yet.
Click to expand...
Click to collapse
****, I may just go and return the phone and wait out buying a new phone for another few weeks. Can't believe that LG did this!!
Globalrebel said:
****, I may just go and return the phone and wait out buying a new phone for another few weeks. Can't believe that LG did this!!
Click to expand...
Click to collapse
Wait a couple days
You'll see
Sent from my SPH-D700 using Tapatalk 2
probably inkyuat
Both Done, Check!
xboxfanj said:
Wait a couple days
You'll see
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
I have 2 sons who earned computer engineering degrees at very good schools and are in grad school for the the same discipline. Both are avid Android fans (one bought the Nexus 10 with intern $ from Intel) and wanted me to return my LGOG, to wait until a Nexus 4 when it's available for purchase. I'm REALLY hoping the dev team comes up with a solution to the bootloader. Not only will I send $, but you'll give me a HUGE "I told you so" to throw at my sons.
Either way, I really like this phone. If I get JB, I'm happy (AT&T supposedly will deliver it). If you dev geniuses come up with a ROM install solution, I'm thrilled.
The missing for LG access? Certainly some jelly bean updated devices are being unlocked with adb command
Enviado desde mi LG-P870 usando Tapatalk 2
Related
Visit Groubal and sign the petition: http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/
Retweet: http://twitter.com/#!/ibproud/status/52265679990169600
Facebook Page: http://www.facebook.com/unlockmoto
UPDATE (14th June 2011):
We are now over the 10,000 mark.
I have now spoken with Motorola and gotten confirmation that Motorola plan to unlock every device that will get an update in the second half of this year. This will include maintenance & firmware updates, but is still subject to Carrier approval.
The promising sign is that Verizon has already allowed Motorola to unlock a device on their network, the Xoom, which utilizes the unlockable/re-lockable model that Motorola intends on using across their devices.
I'm still looking to work with Motorola in the coming months to help see if we can make this a smooth process for Motorola and the community.
You can read the article here:
http://ausdroid.net/2011/06/14/an-u...witter&utm_campaign=Feed:+ausdroid+(Ausdroid)
Please share this where you can and keep it alive. I will continue to work with Motorola to see if we can get this thing torn wide open.
UPDATE (26th April 2011):
We are now at ~8,700 mark.
Motorola has now responded to me, stating that they are looking at unlocking bootloaders across their devices late 2011.
The article for the story can be found here:
http://ausdroid.net/2011/04/26/the-little-aussie-taking-on-motorola-u-s/#more-8184
We're still seeking clarity around whether this will be for current devices or only future devices.
I couldn't have gotten this far without the support of everyone here. You guys and girls have been a huge support and help me turn this snowball into a wrecking ball.
Please share this where you can and keep it alive. I will continue to work with Motorola to see if we can get this thing torn wide open.
Previous Update (4th April 2011):
We are now at ~7600 mark.
We're starting to slow down from our initial boom, so I have now set up a Facebook page to see if we can wrangle in some supporters that don't use Twitter or XDA.
I will need your help getting this out there. So share the facebook page where you can.
I'm also looking to see if anyone is interested in helping me Moderate the page. Please PM if you are.
Original Post:
Hi All,
I have created a Groubal (online petition) to get a response from Motorola on it's bootloader policy.
>>This petition started for the Atrix, but I made sure that it was for Motorola's overall Bootloader Policy. I have reached 200 signatures in 2 weeks, but now believe it's time to expand this out of the Atrix space and into the larger Motorola Dev community.
Just signed the petition.
It could be me but non of your links work
How could you sign the petiton dedraks?
spamnco said:
It could be me but non of your links work
How could you sign the petiton dedraks?
Click to expand...
Click to collapse
Thanks for the heads up on that. I'll be more careful when copying and pasting links.
Let's try this:
http://www.groubal.com/motorola-lockedencrypted-bootloader-policy/
spamnco said:
It could be me but non of your links work
How could you sign the petiton dedraks?
Click to expand...
Click to collapse
Use this shor link: http://4by.in/4
Not that it'll make any difference but your petition is more likely to be taken seriously if comments like that of 'rich fraley' weren't included.
Signed, at length...
Step666 said:
Not that it'll make any difference but your petition is more likely to be taken seriously if comments like that of 'rich fraley' weren't included.
Signed, at length...
Click to expand...
Click to collapse
Yeah, agreed. I tried seeing if I could at least censor the comment, but no dice.
Thanks for you're support guys. I've always been a big fan of the saying "You can catch more flies with honey than with vinegar".
Famous idea. You got the sign.
i have signed
Not to kill the cause... but the issue isnt really with motorola... Isnt it with the service providers who would rather have the bootloaders on the phones locked so they can sell us services we could install for free... ie Wi-fi Calling, Tethering..
I think Motorola's hands are tied.. their customers are the service providers.
Would it make more sense to harass t-mobile and the likes over this?
Signed as well.
ketonkss4 said:
Not to kill the cause... but the issue isnt really with motorola... Isnt it with the service providers who would rather have the bootloaders on the phones locked so they can sell us services we could install for free... ie Wi-fi Calling, Tethering..
I think Motorola's hands are tied.. their customers are the service providers.
Would it make more sense to harass t-mobile and the likes over this?
Click to expand...
Click to collapse
On all phones that have locked and encrypted bootloaders, I don't think there's been one that couldn't be rooted. Once rooted, you have access to all the Tethering and WiFi Calling apps out there. So it could be the case, but all unlocking the bootloader does is let you use custom kernels that form the base of alternative roms. So bloatware be damned, it can removed fairly quickly and without even touching the bootloader.
It would be more for warranty claims, that's why the padlock picture on the very first screen's the way to go. That way if a phone is damaged due to modification, the carrier/manufacturer can turn you away due to voided warranty.
signed the partition to
i am looking into the legal side of the locked bootloader to see if theirs any loop holes in locking a phone when the manufacture is part of the open handset alliance
but i think the fastest way of the bootloader being unencrypted is to put up a cash reward for the person that unlocks it.
maybe if we can raise £1000 it might spur someone on to go the extra mile
ketonkss4 said:
Not to kill the cause... but the issue isnt really with motorola... Isnt it with the service providers who would rather have the bootloaders on the phones locked so they can sell us services we could install for free... ie Wi-fi Calling, Tethering..
I think Motorola's hands are tied.. their customers are the service providers.
Would it make more sense to harass t-mobile and the likes over this?
Click to expand...
Click to collapse
So why is my unlocked/un-branded Defy that is in no way tied to any network also cursed with a locked bootloader?
And if the networks are demanding it, how come not every manufacturer is crippling their handsets in this way?
This is a decision Motorola have made, no-one else.
#UnlockMoto
Thanks :-D
You can also join the #UnlockMoto campain and spread the word on social media networks like Twitter as well as on modding forums and such.
Start by joining the #UnlockMoto Campain for Motorola Unlocked Bootloaders! here: http://twb.ly/UnlockMoto.
Then read: http://bit.ly/UnlockMotoPage
done, signed
signed!!!
Just signed.
adlx.xda said:
Thanks :-D
You can also join the #UnlockMoto campain and spread the word on social media networks like Twitter as well as on modding forums and such.
Start by joining the #UnlockMoto Campain for Motorola Unlocked Bootloaders! here: http://twb.ly/UnlockMoto.
Then read: http://bit.ly/UnlockMotoPage
Click to expand...
Click to collapse
Thanks for posting dude, i've been sending out a tweet for the 2 causes.
Retweet:
http://twitter.com/#!/ibproud/status/50306686350655488
I'm kind of angry that HTC chooses to do this I mean after all we all purchased this phone therefor we should have the right to do as we please with it, correct?Sure its not really getting anything done on the rooting scene but the least we can do is tell them we're dissatisfied with their closed approach to Android.
http://twitter.com/htc
http://www.htc.com/www/about_htc_bymail.aspx
HTC Headquarters
23 Hsin Hua Rd., Taoyuan 330,
Taiwan, R. O. C.
Tel: +886-3-3753252
Fax: +886-3-3753251
I assume its due to new apps such as: netflix, hulu, move rentals and other apps that require a lockdown. I don't think HTC would like to see their hard work (HTC Sense) on other devices lowering the need for upgrades: example, the two Incredibles if you install sense 2.0 or skyraider 4.0 the need for Incredible 2 lowers quite a bit. I plan on jumping on Incredible 2 just because of its design. It is exactly what I wanted in the first Incredible. I'm all up more for unlocked HTC phones
I sent them an email and got the following response...
Thank you for your feedback regarding the Incredible 2. Unfortunately I do not have information about whether the bootloader is locked or how it can be customized to allow you to install a custom ROM. Because we focus on supporting the software included on the device and assisting users with free technical support we are only able to support the aspects of the device as they are developed by ourselves and your carrier, in this case Verizon.
That said, however, we do value your feedback. You will see an invitation to provide our company with recorded, documented feedback in the signature of my email to you. The ratings at the top are your opportunity to rate my response to you and then there is a comment section that allows you to make your opinions known to HTC itself, rather than to simply the representative who corresponds with you. I would encourage you to submit your opinion there as well, even if you just copy and paste most of your initial email to us.
We track this feedback and it does make a difference in our product decisions. If it turns out the bootloader is locked down with a secure key or other method, your feedback using the survey system may convince the powers that be to change this in a future update.
In regard to your inquiry regarding an API for the Sense interface, any application or widget targeted for Android should work in HTC Sense, so you should be able to use the Android APIs for your development purposes and this will also allow your application to work on phones that do not run HTC Sense, such as competitor phones or even some of our devices like the G2. That said, there are additional resources where you can get information about developing on HTC and Android devices:
http://www.htcmobilitynow.com/ This is a site that allows you to request to partner with us for application development or suggest a business opportunity, if you would like.
http://developer.htc.com/ This URL contains kernel and GPL-covered source code for our devices. Source is generally published within 90 days of a product release but it normally does not take that long.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number AAAAAAAAAAAAAAAAAAA.
Sincerely,
Douglas
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
Become a fan of HTC facebook.com/htc
Follow us on Twitter twitter.com/htc
Subscribe to our YouTube Channel youtube.com/htc
Explore our development resources developer.htc.com
We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.
Click to expand...
Click to collapse
Pretty much just seems like a regular copy paste brush off response.
HTC has some very good reasons for locking devices down, and I don't blame them at all. Their setup is very nice for the average consumer.
I support OEMs locking their hardware in general, however I also support (and am active in) unlocking them. What they really need to do is find a workable solution, like enabling oem unlock.
tylerch said:
I'm kind of angry that HTC chooses to do this I mean after all we all purchased this phone therefor we should have the right to do as we please with it, correct?Sure its not really getting anything done on the rooting scene but the least we can do is tell them we're dissatisfied with their closed approach to Android.
http://twitter.com/htc
http://www.htc.com/www/about_htc_bymail.aspx
HTC Headquarters
23 Hsin Hua Rd., Taoyuan 330,
Taiwan, R. O. C.
Tel: +886-3-3753252
Fax: +886-3-3753251
Click to expand...
Click to collapse
I have seen a lot of boilerplate brush-offs in my life, and while that HTC rep wasn't able to help get anything done in some concrete form, the letter was not based on a template. Sure they were 2 or 3 paragraphs that sounded stock, but I am guessing (and was very surprised considering what I have seen from HTC on other occasions) that the letter took a longer than average amount of time to write... I do not think it would not be considered a brush off.
And it makes sense... If there is any industry right now which is being carefully watched because of the world's acknowledged impact of it on an individual's daily life, both professional and personal, it is mobile communication and the development thereof. There is an extraordinary amount of money to be made and lost here. HTC is a newcomer through good fortune and I doubt anyone expected them to be sitting next to motorola, samsung, LG, etc. 3 years ago. In this age of social media where 4000 people complaining on a Facebook page can change a corporate policy, HTC is not ignoring any group. And not one with the power we have.
Look at T-Mobile, while I still think their customer device is mediocre, as third place carrier, I have noticed a distinct catering to the "enthusiast" segment of android. Now this doesn't mean they are going to have every phone released sporting a wide open OS like the G1, but their phones are relatively easy to root (wake up Motorola!), and the caliber of their phones (design, cutting edge technology like dual core) is far and away better than the other carriers out there.
I am starting to ramble, but my point is this is a crucial time in an area that we happen to be a big part of. If you don't think the manufacturers or the carriers are keeping a close eye on this board's membership, or the number of people served by CM7, your wrong.. We have the power to turn the carriers and the manufacturers future business plans on their ear. (With early attempts at a "kitchen"... man, that had to make them tremble a bit.) And this enthusiast market is only going to snowball, even if not for true enthusiasts, then for all the people that just want someone to root and re-theme their phone. Trust me, they care.
EDIT: Bottom line, the OP is making a smart suggestion.
Sent from my HTC Glacier using XDA Premium App
I certainly expected them to be sitting were they are 3 years ago. 5 years ago, no. Hadn't heard of them yet.
Also that was not a stock brush off. Everytime I've contacted HTC I've been happily surprised with their answers. She told you what we need to do to change it so let's do it!
Sent from my PC36100 using XDA Premium App
I agree with jcase that manufacturers and service providers have legitimate reasons for the locking of their respective devices.
One being the protection of their oem software as stated. Another is fraudulent device returns for devices bricked or otherwise rendered inoperable by something done at root level. Lastly the hot topic of rooted tethering and wifi hot spot which are paid services.
So that being said set aside your anger and look at it from their point of view.
I am a rooted user who takes full advantage of my devices potential. I hope that there is a solution in the not too distant future that will both protect the manufacturers and providers interests yet give us the option to modify our devices as we see fit.
Sent from my Xoom using Tapatalk
Why not just do what computer manufacturers have done for years? Have a recovery procedure. Or what the nook color did and always boot first off the sd card. Half of the reason that bricking occurs is as a result of circumventing the security. If there was a way to always boot off an sd card people could always restore it. No more bricked phones.. and everyone is happy.
Sent from my ADR6350 using XDA App
Are you guys serious? HTC has been around for ages (1997) theyre one of the pioneers in pda/smartphone and touchscreen technology. First windows pda, first windows based phone, first 3g cdma smartphone, first android smartphone and first 4g smartphone. They've been innovative when LG and Moto thought the razr and shine were bleeding edge lol. I had NO doubt they would have a seat upon high. ;-)
Sent from my SCH-I500 using Tapatalk
efaden said:
Why not just do what computer manufacturers have done for years? Have a recovery procedure. Or what the nook color did and always boot first off the sd card. Half of the reason that bricking occurs is as a result of circumventing the security. If there was a way to always boot off an sd card people could always restore it. No more bricked phones.. and everyone is happy.
Sent from my ADR6350 using XDA App
Click to expand...
Click to collapse
HTC already does this, but many of us are dicking with the bootloader, which handles this. Once you mess with the bootloader, the possibility of bricking is very real.
Locking down the bootloader was Verizon's idea. Not HTC's. They would rather sell them unlocked. Only the carrier wants them locked. Just think about it and you will see why the manufacturers are forced to do so. There is no point contacting HTC. Please send such emails to Verizon. Please do bug HTC to sell unlocked boot loader devices on the net.
Sent from my thunderbolt
HTC first did this on a non carrier branded phone first. The whole "it is Verizon" argument is silly, it is a reaction to the industry and carriers as a whole.
Don't blame Verizon solely, HTC wants this.
Sent from my LG Revolution
jcase said:
HTC first did this on a non carrier branded phone first. The whole "it is Verizon" argument is silly, it is a reaction to the industry and carriers as a whole.
Don't blame Verizon solely, HTC wants this.
Sent from my LG Revolution
Click to expand...
Click to collapse
I agree. It would make sense if the only locked ones were the VZW branded, etc.... but unbranded phones are also locked.
efaden said:
I agree. It would make sense if the only locked ones were the VZW branded, etc.... but unbranded phones are also locked.
Click to expand...
Click to collapse
the incS has XTC support, and touchpro hooked raskal up with his verizon inc2 so lets pray we get support for the inc2!!!
jcase said:
HTC first did this on a non carrier branded phone first. The whole "it is Verizon" argument is silly, it is a reaction to the industry and carriers as a whole.
Don't blame Verizon solely, HTC wants this.
Sent from my LG Revolution
Click to expand...
Click to collapse
Actually the difficulties with rooting has not been carrier specific. In fact, the troubles started with the myTouch Slide on T-Mobile then the G2 on T-Mobile and now the Incredible 2 on Verizon, the Evo Shift on Sprint, and the Thunderbolt on Verizon.
Seems like this is more HTC than the specific carrier to me.
This is good news. HTC is reviewing their bootloader policy:
http://www.androidcentral.com/htc-were-reviewing-our-bootloader-policy
Hopefully they'll let us unlock the bootloaders of phones they already released, like the Inc S and Inc 2.
finitybeyond said:
This is good news. HTC is reviewing their bootloader policy:
http://www.androidcentral.com/htc-were-reviewing-our-bootloader-policy
Hopefully they'll let us unlock the bootloaders of phones they already released, like the Inc S and Inc 2.
Click to expand...
Click to collapse
Was just about to post this! I hope they let us unlock the bootloaders.
Sent from my ADR6350 using Tapatalk
And who says Facebook, Twitter, and other social media is completely useless
LowFire82 said:
And who says Facebook, Twitter, and other social media is completely useless
Click to expand...
Click to collapse
Found this on the HTC Facebook page..
"There has been overwhelmingly customer feedback that people want access to open bootloaders on HTC phones. I want you to know that we've listened. Today, I'm confirming we will no longer be locking the bootloaders on our devices. Thanks for your passion, support and patience," Peter Chou, CEO of HTC
Hell yea I was just about to post that as well! I hope this means they will provide means to unlock currently locked phones.
Thought you'd Defy users like to read this:
Don't blame manufacturers' software customizations for holding up mobile phone upgrades to the new version of Google's mobile operating system, Android 4.0"Ice Cream Sandwich" (ICS), a top executive at Motorola said Wednesday.
It's the hardware, said Christy Wyatt, senior vice president and general manager of Motorola's Enterprise Business Unit. The issue at hand, according to Wyatt, is that writing code to support hardware other than Google's Nexus model has proven to be a tall order for smartphone makers.
Souce: http://www.pcmag.com/article2/0,2817,2400023,00.asp.
This seems true....the AOSP community also said that they can't release it because of legal actions .
I wonder what Google is doing ?
Herpderp Defy.
They chose hardware, they chose Android, lol Motorola. And yeah, cry me a river that you have to actually put work into supporting your product. Google provides them with world-class OS and they complain that Google won't do all the work for them.
Yeah motorola now start crying like a kid pointing fingers at others when u are loosing in the market!
Sent from my MB525 using xda premium
it's indeed the same finger pointing strategy Motorola performs in this regard, as it finger points to vendors involving them in their 2011 announcement with the intention to only unlock "where carriers and operators will allow it".
- It's THEM who unable us to unlock our devices so the whole community can benfit.
- It's THEM who unables, slowens and or shortens us to update our software and keep happy customers.
Don't bite the hand that's go(ogle)ing to feed you, Motorola. I use a prepaid card on my Defy, so carrriers and operators are a non-issue to me. If you had unlocked the bootloader, you wouldn't have to make this statement and let the dev community handle your software to get the most out of your hardware (or, lol, hire them). Now THAT's a reason to unlock the bootloader. And now we've come to the sales pitch of tonight: It's free.
That excuse is bull****!
Motorola XOOM has updates quickly -> the CPU is a tegra 2
Motorola Razr -> Ti Omap, just like le G. Nexus
They're bullshitting, like they allways do.
How come asus, samsung and sony ericson update without complaints?
Sent from my 1Ghz CM7 + CM9 Defy
I disagree with operator thingy...
Its true that they don't allow it...
But Then Motorola SHOULD drop them! Just like Google did!
Sent from my MB525 using xda premium
If they can't provide the new system...they have to unlock the bootloader so the devs do the hard work...and make the people happy...
On my defy...from ICS...yes!!! in your face Motorola!!!
So that means I'm wrong and Motorola are being a**holes about this.....
Herpderp Defy.
Motorola has the reputation online for being some assholes
And if they don't change the pase then they'll lose customers
But they've been bought over by Google.....right ?
Herpderp Defy.
EmoBoiix3 said:
But they've been bought over by Google.....right ?
Click to expand...
Click to collapse
So? Isn't it obvious that Google (still) has no cooperation with Motorola? I think that the fact that "Google phones" are made by Samsung pretty much proves my point...
They didn't buy them yet, they're waiting for approval from antitrust institutions. USA gave them a green light but there's still no decision from EU.
Even after completion of the deal I doubt Moto will change much in forseeable future. Google just needed patents and they need time to figure out what to do with Moto and to implement those changes.
Sent from my HTC Vision using xda premium
Moto: no ICS is Google's fault.
Click to expand...
Click to collapse
and no GB was whose fault moto?????
miscz said:
They didn't buy them yet, they're waiting for approval from antitrust institutions. USA gave them a green light but there's still no decision from EU.
Even after completion of the deal I doubt Moto will change much in forseeable future. Google just needed patents and they need time to figure out what to do with Moto and to implement those changes.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
TAKE-OVER IS APPROVED NOW
http://www.bbc.co.uk/news/technology-17021933
Google is given clearance in the US and Europe to buy Motorola Mobility just a day ago
but what does this mean got Moto users?
will Defy+ get ICS?
Will the Bootloader get unlocked?
Approval from China, Taiwan and Israel is needed before the deal is completed. its still not completed, seems it needs approval from pretty much every market that sells mobile phones. and as for what it means to us, nothing. its already been said, google get samsung to make there phones, says it all
Along with signing the petition, you should also contact LG directly.
Here's my email and response
Thank you for contacting LG Electronics
------Reply to Your Inquiry-------
Martin!
Thank you for contacting LG Electronics.
I sincerely apologize for any inconvenience and strongly agree with your feelings as a consumer myself.
We appreciate your feedback and concerns brought forth. I have forwarded your email to the appropriate department to have a formal complaint on file.
If you have other questions or concerns, please do not hesitate to contact us again either via email, or by calling our customer service division at 800-243-0000 at your convenience.
Chuck
E-mail Administrator
LGEAI | Customer Interactive Center
This communication is confidential, intended only for the named recipient(s) above, and may contain trade secrets or other information that is exempt from disclosure under applicable law. Any use, dissemination, distribution or copying of this communication by anyone other than the named recipient(s) is strictly prohibited. Thank you.
Reply Options:
Reply by Live Chat
Click here to chat live with LG Customer Service
(Weekdays, 8am-8pm CST)
Reply by email
-----------Original Customer Inquiry------------
Received Date : 11/12/2012 20:08 12
The type of inquiry : lg.com Support
Product/Model No. : Smart Phone/Emerging Device/LGLS970
to whom it may concern.
If you truly want this to be your flagship phone that turns the companys smartphone sales around, you better unlock the bootloader.
Ive already seen hundreds of people turn down this awesome phone because of the locked bootloader. you are severly limiting your audiance. I think this decision is a very bad one.
No on is interested in you guys limiting what we can or cant do with our property and or waiting for you to roll out updates. especially when we could just do it ourself.
From what i can tell, you have nothing to gain by having a locked bootloader. the only thing it does is make us wait for updates, ie newer versions of android software. which might i remind you is has been out for sometime. why should we have to wait for yall to make it an update?
Unlocking the bootloader also would relive some of the mass emails im sure you get about "when the next update is comming out"
Please, Please concider this. it would truly make the optimus g a great phone
I doubt that LG cares about a small, handful of people that want to unlock the phone. But don't worry, the bootloader will be unlocked *very* soon thanks to the devs
I think the first step would be making sure your email at least sounds professional...all those typos notwithstanding (which look awful btw), the email comes off as a rant from an angry, uneducated customer.
They won't budge if their complaint emails all sound like yours, no offense.
Sent from my SPH-D710 using xda premium
squshy 7 said:
I think the first step would be making sure your email at least sounds professional...all those typos notwithstanding (which look awful btw), the email comes off as a rant from an angry, uneducated customer.
They won't budge if their complaint emails all sound like yours, no offense.
Sent from my SPH-D710 using xda premium
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@squshy - none taken....yeah...i probably should have spell checked it, lol
despite how my email or others may sound, they really only have two choices. either unlock the bootloader or get their software hacked.
either is fine with me.
squshy - "They won't budge if their complaint emails all sound like yours, no offense. "
Not sure on that one. on one hand asking nicely may help .....or get totally disregarded. on the other hand if they get a bunch of angry customers asking to unlock it, they probably will.
Ive seen things like this go one way or the other very easily.
However as mentioned, the devs will have this worked out soon enough
As we know, Amazon never released an official way to unlock the bootloader on their devices.
I'm pretty sure a lot of their customers have requested the same thing over and over, but what i'm not sure of is if anyone got a response from their "customer help" like mine.
The other day, I sent my 2nd request regarding the bootloader unlock, kernel sources and "system_core" patches they'd released for Kindle Fire HD and HDX, the answer was being already a lot more interactive then my first response(props to that).
They replied saying that "Kernel source codes weren't available at this time", and that they had forwarded my suggestion to its developer team, but i noticed the employee forgot to mention the bootloader unlock part, which for me was of utter importance.
So again i contacted them, via the reply option we get when we send feedback, in order to continue the last question and asked about the bootloader unlock.
This is the full reply i got from them today:
Hello _____,
My name is Vijay, I'm with Fire Phone support.
I'm sorry that my colleague missed out on mentioning about bootloader unlock code for Fire Phone.
I have checked in our database and see that we haven't released bootloader unlock code for Fire Phones because our technical team is still working on developer version. We regret for any inconvenience this may have caused to you.
We realize how important bootloaders unlock code is to our developers. I'd like to inform you that we are also looking for developers who can help us to make our Fire Phone top notch.
Considering your comments, I have forwarded your request to Fire Phone development team for review.
Although, at this time, we do not have any information regarding unlock code, please be assured, we will definitely consider your customer comments as we work on improvements in Fire Phone space.
When we're ready to announce developer version, we'll definitely provide bootloader unlock code on our website. I'd like to thank you for bringing the need for this to our attention.
Thanks again for taking the time and sending us your valuable feedback.
We hope to see you again!!
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It was explicitly said that their technical team is working on a developer version of the phone and that they will, and i quote, DEFINITELY, provide bootloader unlock code on their website.
That is a really great response. Thanks amazon.
v6ser said:
As we know, Amazon never released an official way to unlock the bootloader on their devices.
I'm pretty sure a lot of their customers have requested the same thing over and over, but what i'm not sure of is if anyone got a response from their "customer help" like mine.
The other day, I sent my 2nd request regarding the bootloader unlock, kernel sources and "system_core" patches they'd released for Kindle Fire HD and HDX, the answer was being already a lot more interactive then my first response(props to that).
They replied saying that "Kernel source codes weren't available at this time", and that they had forwarded my suggestion to its developer team, but i noticed the employee forgot to mention the bootloader unlock part, which for me was of utter importance.
So again i contacted them, via the reply option we get when we send feedback, in order to continue the last question and asked about the bootloader unlock.
This is the full reply i got from them today:
It was explicitly said that their technical team is working on a developer version and that they will, and i quote, DEFINITELY, provide bootloader unlock code on their website.
That is a really great response, from a great company. Thanks Amazon, i knew you wouldn't fail me
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That is awesome news
This is fantastic! I'm guessing this would allow for better NFC support and maybe even a camera fix?
Vijay said:
...our technical team is still working on developer version ... When we're ready to announce developer version...
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I wonder when that will be... maybe even before Kanye running for president.
Vijay said:
we are also looking for developers who can help us to make our Fire Phone top notch
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Their headhunters are doing a bad job so far... I can think of a person, what was his name, uhm...
Amazon is a "huge" company but I refuse to call them "great".
Bingo Bronson said:
I wonder when that will be... maybe even before Kanye running for president.
Their headhunters are doing a bad job so far... I can think of a person, what was his name, uhm...
Amazon is a "huge" company but I refuse to call them "great".
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Maybe to you, but i'm not one to judge the entire company only for their mobile hardware department, which is a tiny one.
So i appreciate your thoughts but i do not share them.
Bingo Bronson said:
I wonder when that will be... maybe even before Kanye running for president.
Their headhunters are doing a bad job so far... I can think of a person, what was his name, uhm...
Amazon is a "huge" company but I refuse to call them "great".
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@v6ser, It is truly great news that they are thinking about unlocking the bootloader. Please keep in mind that not always will we agree with you and look at the emojis being used by posters. Bingo was just good naturedly disagreeing with you. Not everyone is a hater who disagrees
v6ser said:
Maybe to you, but i'm not one to judge the entire company only for their mobile hardware department, which is a tiny one.
So i appreciate your thoughts but i do not share them.
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We can all appreciate each others thoughts but don't necessarily have to agree. :highfive: I think Amazon is a very good company but they did drop the ball with their FirePhone, OS, and closed it to developers. Hopefully they will cooperate and give them the tools they need to help us reap the benefits of their abilities!!! I know I sure can't but I appreciate the efforts of those who can
Thats great, and confusing...amazon seems to have a split personality when it comes to locking down some devices then apparently handing over the keys to others.
A phone is different than set top boxes and tablets I guess but I thought the idea of them taking a loss on the hardware was to lock people in the ecosystem and making money by selling books, games, apps, movies, any product imaginable with the amazon shopping app (which I hear is going to be incorporated into fire tv and stick.)
Not complaining at all obviously. Just wish I wouldve bought at least one more! Thanks for the good news.
KLit75 said:
Thats great, and confusing...amazon seems to have a split personality when it comes to locking down some devices then apparently handing over the keys to others.
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They have stopped selling the Fire Phone which basically means they are discontinuing all support for the device and calling their loses. It makes sense to hand over the keys to the community so those with the phone are totally SOL.
The real shame is that the hardware is actually solid, but fire OS is a nightmare and shipping a device without the Google Play Store was just stupid since many apps are not in the Amazon store.
Moogagot said:
They have stopped selling the Fire Phone which basically means they are discontinuing all support for the device and calling their loses. It makes sense to hand over the keys to the community so those with the phone are totally SOL.
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How does this make sense at all? The phone is discontinued, they gain nothing from unlocking the bootloader.
they can clear out there inventory faster if they unlock the bootloader.
apxi84 said:
they can clear out there inventory faster if they unlock the bootloader.
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They don't have any inventory left. They dumped it all to a third party seller on ebay now.
runderekrun said:
How does this make sense at all? The phone is discontinued, they gain nothing from unlocking the bootloader.
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apxi84 said:
they can clear out there inventory faster if they unlock the bootloader.
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jpeg42 said:
They don't have any inventory left. They dumped it all to a third party seller on ebay now.
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1) they gain some goodwill on Fire devices (Fire TV, Fire tablets), whereas the Fire phone tarnished the brand name. Unlocking the bootloader, letting development happen salvages some of that.
2) by allowing unlocking bootloader, those are warranty claims they don't have to worry about. Even if they aren't selling them anymore, they still have to honor warranty claims on the new devices that are sold by 3rd parties -- unless the buyer voluntarily voids the warranty by unlocking the bootloader.
This is my first visit to this forum. I just ordered a Fire Phone for $125 from who I believe to be a liquidator who received a quantity of stock to clear. The phone comes with an unlock code!
ChazzMatt said:
2) by allowing unlocking bootloader, those are warranty claims they don't have to worry about. Even if they aren't selling them anymore, they still have to honor warranty claims on the new devices that are sold by 3rd parties -- unless the buyer voluntarily voids the warranty by unlocking the bootloader.
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Well how sneaky is that! I will gladly void my warranty for an unlocked bootloader So I agree with you there.:good:
Yes. Probably the guy that sold over 11,000 of them already. Its an amazing deal if youre planning on being a prime member regardless.
I dunno though about amazon making amends to the people who overpaid for this phone last summer. In my opinion, anyone that shelled out $650 for fire phone was not planning on doing any modifications to it. They were sold on the camera, firefly, prime etc. STILL, regardless of the reasoning, its great news about the bootloader being unlockable.
Kernel source/GPL
"Kernel source codes weren't available at this time"
Umm, wat? GPL? Isnt' this it here? Or are we talking about a different phone?
Moogagot said:
They have stopped selling the Fire Phone which basically means they are discontinuing all support for the device and calling their loses. It makes sense to hand over the keys to the community so those with the phone are totally SOL.
The real shame is that the hardware is actually solid, but fire OS is a nightmare and shipping a device without the Google Play Store was just stupid since many apps are not in the Amazon store.
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Well i can understand why they did that... It wasn't from what i have heard a great device
ChazzMatt said:
1) they gain some goodwill on Fire devices (Fire TV, Fire tablets), whereas the Fire phone tarnished the brand name. Unlocking the bootloader, letting development happen salvages some of that.
2) by allowing unlocking bootloader, those are warranty claims they don't have to worry about. Even if they aren't selling them anymore, they still have to honor warranty claims on the new devices that are sold by 3rd parties -- unless the buyer voluntarily voids the warranty by unlocking the bootloader.
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Wishful thinking at its finest. Amazon doesn't care about "goodwill" when it comes to a dead device. They dumped stock and are trying to put the whole thing behind them. Why would they release something else to get a failed project's name back in the news? Specially when it is of 0 monetary value to them?
runderekrun said:
Wishful thinking at its finest. Amazon doesn't care about "goodwill" when it comes to a dead device. They dumped stock and are trying to put the whole thing behind them. Why would they release something else to get a failed project's name back in the news? Specially when it is of 0 monetary value to them?
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The question wasn't are they doing it. The question was why they sure doing it. And I answered the question. You are merely asking it again. Read my reply, again.
If you doubt this is happening, reply to the op, not to me. Because you're asking a question ("why") I've already answered quite well.
ChazzMatt said:
The question wasn't are they doing it. The question was why they sure doing it. And I answered the question. You are merely asking it again. Read my reply, again.
If you doubt this is happening, reply to the op, not to me. Because you're asking a question ("why") I've already answered quite well.
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I've reread this comment about 10 times I still have no idea what you are saying.
"The question was why they sure doing it." What???