Develop Bugs

Phone is stuck on 1x service

I've been stuck on 1x and no svc bars all day, and on and off yesterday. Keep getting the data roaming message.
Called sprint and they ran me through a bunch of trouble shooting, as usual, but could not resolve it. She said that my internet wasn't updating or something. Opened a service ticket and told me to take it in to the store so they can check the device.
Anyone have this problem before, and how did you fix it?
I'm currently running srf 1.2, genocide 2.0, honycomb fusion explosion theme, ec05 modem, and I have an airrave.
My wife's epic is also stuck on 1x, and the blackberry on our extra line also says 1x with 1-3 bars.
Sent from my SPH-D700 using XDA App

My issue isn't that similar, but recently was the first time I've even seen "1x" on my phone. I literally have never seen my phone on 1x before, in fact, I thought it wasn't even possible on Sprint (Like, I didn't know it had the same name).
If all your phones are stuck on 1x, then it is most likely something with the service. You already did everything I could think of, so I'd just take it to Sprint again and tell them that it's been happening for a while and you've already been to a store, but it's becoming a real issue and you shouldn't have to be charged for a service that does not provide what they have offered, or something threatening like that.
Hope you can fix the issue soon,
Acer

I feel better knowing someone else also is experiencing this. Since like Thursday I haven't had a reliable 3g connection whatsoever I keep getting the "1x" icon also.
Sent from my SPH-D700 using xda premium

ac16313 said:
I feel better knowing someone else also is experiencing this. Since like Thursday I haven't had a reliable 3g connection whatsoever I keep getting the "1x" icon also.
Sent from my SPH-D700 using xda premium
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Same...wonder if it's something up with Sprint.
I literally haven't seen that phone have the 1x icon in the 13 months I've had it.

I've had trouble, but with updating my PRL and Profile. Once I read this, I've kinda conviced myself that somethings up on Sprints end, and not ours. Could this be part of Sprints Network Vision in action?
Sent from my SPH-D700 using xda premium

It could be the airrave. I had trouble getting a 3g connection the first time we set ours up.
________________________________
Roll Tide Roll!

Same here with 3 epics for 2 days, called Sprint and had them push a refresh on all 3, then I updated prl and profile on all 3, been working for about 10 hours now on all 3.

Wow! I knew I would get some response to this, but not that everyone is having the same problem...lol! Well, that sucks. I wondered about the airrave, but I mentioned a few times to the phone rep that I had one, and she never said anything about it. She did say they were no problemswith the service in my area. I'll have to see what happens when I leave for work tomorrow. Does make me wonder if sprint has something brewing that is messing up everyone's service.
Sent from my SPH-D700 using XDA App

malcolmXman said:
Same here with 3 epics for 2 days, called Sprint and had them push a refresh on all 3, then I updated prl and profile on all 3, been working for about 10 hours now on all 3.
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I'm going to give this a try, its really annoying because the one bar I now get(id get usually 4-6 bars like a month ago) puts me somewhere around 50kbps...
Sent from my SPH-D700 using xda premium

Reset the Airave and your router and modem. They screw up the Airaves all the time. Airave techs direct line is 866-556-7310.

Update= 3g still working on all 3.

Oh and I have no airave.
Sent from my SPH-D700 using xda premium

ac16313 said:
Oh and I have no airave.
Sent from my SPH-D700 using xda premium
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Sorry AC, was replying to the OP.
Sent from my SPH-D700 using XDA App

kennyglass123 said:
Sorry AC, was replying to the OP.
Sent from my SPH-D700 using XDA App
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Its cool I hope its on sprints side and its only temporary
Sent from my SPH-D700 using xda premium

malcolmXman said:
Update= 3g still working on all 3.
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Back on 3g today. Not sure what the problem was this weekend. I had no data when I got up, but rebooted the phone and so far so good. Full bars again, at home. I did switch roms last night. Installed miui with the data fix just to see if it made a difference. Didn't make a difference last night, but its working fine so far today.
Going to reset the airrave after work anyway, just in case. Are you guys back to normal today as well?
Sent from my SPH-D700 using XDA App

djjroc007 said:
Back on 3g today. Not sure what the problem was this weekend. I had no data when I got up, but rebooted the phone and so far so good. Full bars again, at home. I did switch roms last night. Installed miui with the data fix just to see if it made a difference. Didn't make a difference last night, but its working fine so far today.
Going to reset the airrave after work anyway, just in case. Are you guys back to normal today as well?
Sent from my SPH-D700 using XDA App
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I was going to say I was back to normal but just as I hit "quote" my 3g went away and went back to 1x then I gt an error saying "sign in fail"
Sent from my SPH-D700 using xda premium

Duplicate Texts or Getting Them Late?

I don't know if this is a sprint network problem or what but ever since the newest PRL update in my area I am getting doubles and triples of texts from my contacts and sometimes not getting them at all until maybe 2 hours later which is very inconvenient I must say. Anyone else experiencing this or have any suggestions? I've called sprint about it but all they say is they will refresh my signal which doesn't help...

I was getting them too, I think Sprint is having issues with sms
Sent from my SPH-L710 using xda premium

stevesprivateaccount said:
I was getting them too, I think Sprint is having issues with sms
Sent from my SPH-L710 using xda premium
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are you getting that today? I have this problem every few days. Taking the battery out and restarting the phone doesn't always fix the problem

This is from today. Within 15 mins lol

Is the prescription for a person with multiple personalities? That could be why.... Just saying....
Sent from my SPH-L710 using xda premium

Getting texts late?

Is it normal to be getting texts a day later? I restarted my phone today and got like 20 texts that I guess were sent to me yesterday. How can I fix this?
Sent from my SPH-L710 running FreeGS3 v0.1.1

Same thing here, not sure what is up but it has been getting worse and ongoing....

jb8301 said:
Same thing here, not sure what is up but it has been getting worse and ongoing....
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either of you have an Airave...I have same problem and thats the culprit

This has happened to me twice. I'm even stock rooted. Really annoying.
Sent from my SPH-L710 using xda premium
---------- Post added at 12:44 PM ---------- Previous post was at 12:41 PM ----------
I don't. It has happened on Wi-Fi, and on 3g
Sent from my SPH-L710 using xda premium

same thing happens to me, but it also happens with voicemail sometimes. Something somewhere isn't pushing it to the phone. Back on my Epic 4G I used to have issues with email not loading as well as texts and voicemail. Only texts and vm on the S3 though, but doesn't happen very often fortunately. That and wifi just stops working, but that's another story.

xjayman said:
either of you have an Airave...I have same problem and thats the culprit
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What's an airave?
Sent from my SPH-L710 running FreeGS3 v0.1.1

I had that issue last night - haven't texted much today so not sure if it's fixed, but some were about 30 min late last night

Had an opposite issue, I sent my wife a text while outside of home and it only went through when my phone connected to the air rave
Sent from my SPH-L710 using Tapatalk 2

So funny, I have Airave and I send myself a text and it goes through without issue. I send one to my wife sitting next to me and she gets nothing.
A friend of mine receives them fine as well. I turned the Airave off and within 5 minutes my wife gets all the text I sent her.

What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1

Humzaman said:
What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1
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Google can help with just about everything.....
http://www.sprintenterprise.com/airave/tellMeMore.html
Sent from Pluto.

Sprint may be working in your towers, thus causing text and voice delays. If that's true then just wait it out. It's worth it.

This has been a major pain in the ass for me. Makes me seem like an ass for replying a day later LOL. Hopefully Sprint fixes it soon ;P
Sent from my SPH-L710 using xda app-developers app

Humzaman said:
What's an airave?!
Sent from my SPH-L710 running FreeGS3 v0.1.1
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Personal cell tower...runs calls and data through your home internet connection
Sent from my SPH-L710 using xda premium

xjayman said:
Personal cell tower...runs calls and data through your home internet connection
Sent from my SPH-L710 using xda premium
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Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2

Does anyone that has this issue use Google voice?
Sent from my SPH-L710 using xda premium

No guys I don't have an airave. Yet this has been happening a lot ..
Sent from my SPH-L710 running FreeGS3 v0.1.1

diazf09 said:
Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2
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I live out in the boonies and with out my airave I would not even get a cell signal.
Thurs I wasnt getting any of my texts til midnight, then they all came thru at once.

diazf09 said:
Wow that's crazy. Lol.. data?!? I can see the need for making calls due to no service. But for data u can just use your wifi. I see it completely useless and impractical. It not only requires u to buy extra equipment, but it requires an energy source.
T-Mobile has WiFi calling. With no extra equipment. The more and more I learn about sprint the more I'm ready to switch back to T-Mobile. I mean sheesh this 3g and lte is bull****!
Sent from my SPH-L710 using Tapatalk 2
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It's free
Sent from my SPH-L710 using xda premium

I don't have an airwave either, but I'm having problems receiving texts late or not getting them at all either. It's not my PRL because I make sure to update that and everything

[Q] very slow data speeds

i am on Frosty 4.1.1 and my data speeds are so slow. half the time i cant even get data. I live in Baltimore md. and we just had a bad storm so i am wondering if that could have something to so with it.. I just started my billing cycle so im not being slowed by t-mo. any ideas would be appreciated and thanked.

Very high probability that the storm is causing peoblems. The entire N.E. is going to be suffering from degraded services for a while, as I understand it anyway.
To be sure though give us a little mire info. Do you usually get 4g? Does it say 4g now but just not deliver? You could call tmobile and see what they have to say.
And maybe someone else here may be in your area that can give furgher insight.
How close are you to the areas that got hit really hard?
Sent from my SGH-T999 using xda app-developers app

Make sure your IMEI is present. But I suspect Doc is correct.

DocHoliday77 said:
Very high probability that the storm is causing peoblems. The entire N.E. is going to be suffering from degraded services for a while, as I understand it anyway.
To be sure though give us a little mire info. Do you usually get 4g? Does it say 4g now but just not deliver? You could call tmobile and see what they have to say.
And maybe someone else here may be in your area that can give furgher insight.
How close are you to the areas that got hit really hard?
Sent from my SGH-T999 using xda app-developers app
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Agreed, I didn't have service for a while. Just got it back today.
Sent from my SGH-T999 using Tapatalk 2

Thanks, I appreciate the input. And yes, in a very good 4g spot and the phone is saying It's on 4g but like you said, it just doesn't deliver.
Sent from my SGH-T999 using xda premium

Yeah, I'm guessing its most likely storm related. Even if you're just sorta close to an area that got hit, I would think it could still cause problems due to bottlenecks on the network, heavier use of the network, and just a host if other problems that could occur.
It wouldn't hurt to call tmobile though, just to be certain. They should be able to confirm the problem and tell you if it is related to the storm damage.
Sent from my SGH-T999 using xda app-developers app

DocHoliday77 said:
Yeah, I'm guessing its most likely storm related. Even if you're just sorta close to an area that got hit, I would think it could still cause problems due to bottlenecks on the network, heavier use of the network, and just a host if other problems that could occur.
It wouldn't hurt to call tmobile though, just to be certain. They should be able to confirm the problem and tell you if it is related to the storm damage.
Sent from my SGH-T999 using xda app-developers app
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Yeah last storm we had which knocked out the tower T-Mobile wasn't aware of it. And also I'm all the way in pa. And my speeds were horrible during and after Sandy.
Sent from my SGH-T999 using Tapatalk 2

Good point. Even if its not storm related, but is a tower problem, its best to call tmobile as they don't always know there's an issue until its reported.
Say its an easy, quick fix, but they don't know about it, it could take days longer than necessary while you have worthless data speeds!
Sent from my SGH-T999 using xda app-developers app

4G Active but not working?

I'm on CM9 and can't get 4g to work. I live in Philadelphia and have tried using different modems (EL29, FF18, FF25) and tried at different parts of the city but my 4G doesn't work. I can get a connection but when i try to use it, nothing ever loads, can't even get a speedtest to run.
Has anyone ran into this and know what the issue is? I get the feeling that i have to start from scratch and start over...

I'm in the same exact situation. 4g says i have an active connection to sprint in the settings. I have tried reinstalling modems, kernels, roms. Tried different modems, kernels, and roms. Updating prl and profile. I even went all the way back to stock unrooted factory GB. Nothing seems to help. I can provide logs or anything else you may need. I'm in the central Pennsylvania area specifically Enola/Harrisburg.
Sorry for the long post...
Thanks in advance for any help or suggestions anyone can give me or the OP.
Sent from my SPH-D710 using xda app-developers app

I am also having this same exact problem street accepting the latest ota update to fl27. I have no clue how to reduced this issue. Hopefully someone will figure it out soon!!
Sent from my SPH-D710 using xda app-developers app

Wizerest said:
I am also having this same exact problem street accepting the latest ota update to fl27. I have no clue how to reduced this issue. Hopefully someone will figure it out soon!!
Sent from my SPH-D710 using xda app-developers app
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What area are you in?
Sent from my SPH-D710 using xda app-developers app

Ya if sandy came near you that could be the problem. If not I would go back to stock unrooted. If it doesn't work then and you know you have 4g in your area go to sprint.
sent from MY BAD A$$ ET4G

patrao_n said:
Ya if sandy came near you that could be the problem. If not I would go back to stock unrooted. If it doesn't work then and you know you have 4g in your area go to sprint.
sent from MY BAD A$$ ET4G
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I though Philly was unharmed for the most part- Guess i'll wait a few days and post back once its working!

Philly here. Relieved to not be the only one with this problem. I was on the verge of Odin'ing back to stock. /shutters. Hopefully it gets cleared up soon.

Outside Philly here, same problem. Figure sandy got all up in our shiz
Sent from my SPH-D710 using xda premium

Up in fortwashington right now- and 4g is back up
Will be back downtown tonight to test that out as well

I just called sprint to ask if we were having 4g issues or if it was just me. They said they are having wide spread issues across the east coast. The ETA for fixing it my area is on the 10th.
Sent from my SPH-D710 using xda app-developers app

Still down. Curious, is anyone having call issues as well? All my calls are going straight to VM lately.

4g confirmed working for me. Using it to write this reply. Wow, Sprint did something ahead of schedule.....
Sent from my SPH-D710 using xda app-developers app

Just got it back. Faaast too
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Lucky. This is about as fast as mine gets. My ping is never below about 150ms.
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