I believe the phone repair shop has damaged my phone. It went in for broken glass on the lcd. They broke the frame and replaced that after I refused to accept it, went and got it today, almost 2 months after bring it to them, and the screen looked great! The phone's headset speaker works, but the main speaker for ringing and speaker phone does not.
Anything I can do software to test it?
Anything I can do with this phone to fix it?
Worth anything without an external speaker?
Landmine said:
I believe the phone repair shop has damaged my phone. It went in for broken glass on the lcd. They broke the frame and replaced that after I refused to accept it, went and got it today, almost 2 months after bring it to them, and the screen looked great! The phone's headset speaker works, but the main speaker for ringing and speaker phone does not.
Anything I can do software to test it?
Anything I can do with this phone to fix it?
Worth anything without an external speaker?
Click to expand...
Click to collapse
You need to look for a speaker flex cable.
All I see is repair shops ruining peoples One X's, hense I don't want to send mine for repair.
If I could do it all over again I would have sent it to HTC directly. I regret everything.
Any chance it has to do with my custom rom? Worked when I took it into the shop.. Maybe I need to reflash it?
Sorry
I had this problem too, but I did it. Going to open the phone for the well known Wi-Fi issue I've accidentally damaged the speaker going too much deeper with the swiss knife. Ordering a new rear for the phone with of course the speaker included solved my problem. It's around a 25€ damage anyway, not huge amount of money but is definitely something. You should ask for a refund or explane them what possibly happens.
Related
Hi,
I've seen a Desire for sale that is stuck in Headphone mode even though there are no headphones in it. Apparently the speaker still rings,. Also the back button has stopped working.
Headphones could be software.. i had this on an on WM HTC phone. What about back button. Would you say these are easy to fix?
Thanks
Mark
Probably been dropped in a liquid from the sounds of it.
Sent from my HTC Desire using XDA App
You're correct. I've just found out it is water damaged. Is it worth buying and fixing? The guy wants £220 for it.
Anyone with experiance or knowledge about water damage?
Thanks
Mark
I wouldn't want to take the risk.. 220 quid is a lot of money for a device that can cut out on you any minute because of corrosion or short circuit.
I had exactly the same problem (although to my knowledge it did not have any waterdamage) I sent it to HTC, but they apparently found that it was waterdamaged (don't know why, the two water indicators I can see are still white)) they said they sent it back unrepaired, but when i got it back the sound was working on it again and i didn't have to pay them anything.
(i would say don't buy it for me only the headphone problem existed together with a notification led that is continously on. And since the headphone is continously on it will not use your speaker or mic when on a call, so you won't be able to use your phone as a phone)
I have a blown rear speaker in my Evo. I am going to be getting it replaced next weekend when my local Sprint store gets some in. I have my phone rooted via Unrevoked and i also have S-off. With the new updates (3.29, Radios, PRIs, Desire rom, MIUI) I have been a little worried about flashing anything new before I take my phone in for repair, because I have heard that either the newest radio or NV will not allow for the S-on tool to work. So what would you recommend? Should I leave my phone rooted and flash away and just install a stock (rooted) rom and uninstall SU before taking my phone in, or should I run a RUU to unroot and leave S-off, or should I go for the whole nine and turn S-on and then run RUU and start over after the speaker is replaced? Any thoughts, suggestions, experiences, or advice would be greatly appreciated. Thanks.
Are you getting just the speaker replaced or the whole phone? I had to get my screen replaced last week and I was fully rooted running CM6 AOSP. They didnt even ask any questions about it. Replaced screen free of charge along with the bezel around the volume and power buttons which were cracked. Im not telling you what you should do just sharing my experience.
rdub4nd said:
Are you getting just the speaker replaced or the whole phone? I had to get my screen replaced last week and I was fully rooted running CM6 AOSP. They didnt even ask any questions about it. Replaced screen free of charge along with the bezel around the volume and power buttons which were cracked. Im not telling you what you should do just sharing my experience.
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Click to collapse
I am just getting the speaker replaced. I would rather keep my phone then get a refurb and have to possibly deal with new issues. I am thinking that I can just flash a stock rom but leave S-off just to make things easier. Thanks for sharing this. I have read somewhere that Sprint will do repairs for free even if you are still rooted, but it is possible for them to flag your account that you have a rooted phone and can possibly cause you issues. I hope that this doesn't happen to you.
I've got the blown speaker problem too. But it is a rattling problem. I can still hear people fine. I had decided to live with it because I didnt want to risk getting a refurb phone. Do all the sprint stores actually replace the speaker? Also, is the replacement a better quality one? Or would I wind up with another blown one within a couple weeks?
edufur said:
I've got the blown speaker problem too. But it is a rattling problem. I can still hear people fine. I had decided to live with it because I didnt want to risk getting a refurb phone. Do all the sprint stores actually replace the speaker? Also, is the replacement a better quality one? Or would I wind up with another blown one within a couple weeks?
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Click to collapse
Yes mine just sound really rattly and poppy, thats how they do when they are blown. Correct me if I'm wrong, but I think they all do that when they blow. Not all Sprint stores will replace the speaker, just go to sprint.com, click find a store, enter your location, check to see if any of the stores in your area have "repair store" checked, if they do call that store and ask them if they have any speakers in stock. If they do you will likely have to get them to order one and wait about a week and a half for them to receive it, when they get it in go by the store and they will replace it for you in just a few minutes. As of now there is no aftermarket speakers, so you are stuck with HTC's low quality speaker for now. So it is possible for it to blow again soon, just try your hardest not to turn your volume all the way up as much as possible. Also try to keep metal shavings away from the phone. My phone and a co-worker of mine's Incredible blew within 2 days of each other, I think it is because of the metal shavings from drilling while at work. I would say it is a design flaw on HTC's part to have the speakers exposed enough to where the magnet draws metal shaving in.
4 months.... 4 blown speakers... Thankfully the Sprint store in my area seems to keep them in stock... the first phone got swapped for a new one per 30 day return policy... the next two speakers were replaced in store (after the 1 hour mandatory waiting period for a 5 mintue fix)... and the speaker blew again today.
Yes I use speaker phone a lot
Yes I listen to Pandora/Slacker radio
Yes I have custom ringtones/notification sounds
Yes I watch Youtube and Sprint TV
and Yes I have it at 100% volume.... the hardware should exceed the capabilities of anything the end-user could put it through...
I am just so darned frustrated with the whole process at this point that I ordered and paid for replacement speakers...
so the next question would be.... is there a replacement speaker that can handle the intended use of this phone?
If you are concerned about having a rooted phone repaired, you could just fix it yourself. Replacing the speaker is incredibly easy. Just buy a housing assembly at an online store or eBay. Should come with a speaker. Pop it off and swap it with the one in your evo. The entire job, including opening and closing your phone, should not take more than 5 or 10 minutes.
Okay so to start I have a hardware 3 version white HTC evo and it has been recently rooted and is now running sprintlovers ROM.
I don't know if this happened before or after my phone being rooted but now the rear speaker works but frankly doesn't sound so good. I remember some time ago listening to pandora and there being no problem, now listening to music with any sort of depth to it above half volume I hear a distinct hissing/cracking noise that is really kind of annoying. I think this may have been caused by me running GPS while using speakerphone both on loud accidentally. I'm very competent in cellphone/laptop repair and I've looked up how to replace the speaker and where to get the replacement.
Do you guys think that a replacement speaker will fix the problem? I do not have a warranty of any kind.
Phone sounds NORMAL with headphones and in call through the earpiece.
Thanks in advance. - Brandon
Action B said:
Okay so to start I have a hardware 3 version white HTC evo and it has been recently rooted and is now running sprintlovers ROM.
I don't know if this happened before or after my phone being rooted but now the rear speaker works but frankly doesn't sound so good. I remember some time ago listening to pandora and there being no problem, now listening to music with any sort of depth to it above half volume I hear a distinct hissing/cracking noise that is really kind of annoying. I think this may have been caused by me running GPS while using speakerphone both on loud accidentally. I'm very competent in cellphone/laptop repair and I've looked up how to replace the speaker and where to get the replacement.
Do you guys think that a replacement speaker will fix the problem? I do not have a warranty of any kind.
Phone sounds NORMAL with headphones and in call through the earpiece.
Thanks in advance. - Brandon
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Click to collapse
yup sounds like your speaker has taken a $h!t. If you've done cell phone repairs before then it should be a no brainer replacing. Ebay probably sells them cheap. Best bet if you dont have TEP. Might want to contact HTC first to see if they will replace it. Wouldnt hurt.
blakeboys said:
yup sounds like your speaker has taken a $h!t. If you've done cell phone repairs before then it should be a no brainer replacing. Ebay probably sells them cheap. Best bet if you dont have TEP. Might want to contact HTC first to see if they will replace it. Wouldnt hurt.
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Hey thanks for getting back to me quickly.
Okay, what is a "TEP" I'm guessing its some acronym for warranty. When you say contact HTC do you mean to send in for repair, or to have them possibly send me a speaker? Sending in for a repair for something so easy is a pain. Its not worth the 10 bucks or 30 minutes to mail the phone, be without a phone and wait for it.
Action B said:
Hey thanks for getting back to me quickly.
Okay, what is a "TEP" I'm guessing its some acronym for warranty. When you say contact HTC do you mean to send in for repair, or to have them possibly send me a speaker? Sending in for a repair for something so easy is a pain. Its not worth the 10 bucks or 30 minutes to mail the phone, be without a phone and wait for it.
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Click to collapse
Yes TEP=Total Equipment Protection , it cost $7/month from sprint. Well HTC probably wont send you a speaker since if you open your phone you technical "void" your warranty but yeah the repair is a cake walk. If you have techy know how and no warranty plan than I'd repair it myself. Shouldn't be difficult at all.
HERE is a complete guide on how to do it. SO SIMPLE!!!
blakeboys said:
Yes TEP=Total Equipment Protection , it cost $7/month from sprint. Well HTC probably wont send you a speaker since if you open your phone you technical "void" your warranty but yeah the repair is a cake walk. If you have techy know how and no warranty plan than I'd repair it myself. Shouldn't be difficult at all.
HERE is a complete guide on how to do it. SO SIMPLE!!!
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Click to collapse
Perfect. I've never really had an extended warranty with anything. I usually don't have any serious issues and I'm great at repairing stuff (probably because I never have a warranty). I actually do circuit board repair as a second job in my spare time. Usually on RC cars but I do the occasional computer.
I will respond back with the results of the new speaker transplant.
The replacement speaker from ebay made my phone sound great again. Took about 15 minutes to change but a little tip for anyone that purchases a replacement:
You may need to take the foam off of the old speaker and transplant it onto the new one. The foam on the new one was too thin and at first didn't make good contact with the board. Pry off the plastic clear piece with the foam from each and swap to do this.
Also, the tutorial above, the guy is holding the prying tool in what I consider the wrong way. At least it seemed a lot more effortless after turning it around for me.
Hi all,
Been having some problems with my Defy's earpiece.
Abit of background, before it started acting up:-
1. Damaged the screen and LCD in a fall, phone could turn on but nothing visible on screen
2. Sent to repair in a mobile phone repair shop, they replaced the screen and LCD
Phone now works fine, but the earpiece works abit randomly. Sometimes it works, sometimes it doesn't. It seems to work more often when I receive calls, compared to when I make calls.
The only way I can make a call is by checking first whether the earpiece is working, by logging on to Skype and calling the Echo/Test Sound Service thing. If it's working at the time, then I can make the call as usual. If it's not working, I usually end up having to use the speaker, which works fine.
Is this issue likely to be due to manufacturing problems, or could it have been damaged (along with the screen and LCD) when I fell?
I got the phone in December 2010. I would take it into a T-Mobile store to see if the warranty covers it, but I have a feeling they might somehow know that I sent it elsewhere to get the screen and LCD replaced - I'm guessing this would void my warranty.
Any suggestions on what I should do?
Would appreciate any help, thanks
They definitely know you'd sent the phone to another shop for repair. All phones having the warranty sticker sitting in the battery compartment. Now all you can do is pray they just go blindly repair your phone..
farsight73 said:
They definitely know you'd sent the phone to another shop for repair. All phones having the warranty sticker sitting in the battery compartment. Now all you can do is pray they just go blindly repair your phone..
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Click to collapse
Hmm.. thanks, I might just bring it back to the shop that repaired the screen for me.. if it's too expensive then maybe I'll try change the earpiece myself..
has anyone taken apart their ion to fix the mic problem? i've found like 2 threads where they took apart the phone but no real guide of how to do so. like one thread shows how to take off the back plate and the other thread shows what to look for to fix the mic problem. the pictures helped alot for me to take off the back plate but being told to just keep tearing down to get to the mic is a really vague description.
please help. im tired of always scrambling to find my headset to talk or using speaker phone that barely picks up my voice when yelling at the bottom mic.
marine417 said:
has anyone taken apart their ion to fix the mic problem? i've found like 2 threads where they took apart the phone but no real guide of how to do so. like one thread shows how to take off the back plate and the other thread shows what to look for to fix the mic problem. the pictures helped alot for me to take off the back plate but being told to just keep tearing down to get to the mic is a really vague description.
please help. im tired of always scrambling to find my headset to talk or using speaker phone that barely picks up my voice when yelling at the bottom mic.
Click to expand...
Click to collapse
Do you remember what did you do before the mic is broken?
You can reference one of my experience:
My mic was broken because of the AC!D Sound Mod not compatible with other mods. Try to reflash the original firmware or do a restore via cwm.
NoobTW said:
Do you remember what did you do before the mic is broken?
You can reference one of my experience:
My mic was broken because of the AC!D Sound Mod not compatible with other mods. Try to reflash the original firmware or do a restore via cwm.
Click to expand...
Click to collapse
i didn't notice it until i stopped using my headset. thinking back on it, i do remember my phone being hotter than usual because i've been playing music all the time since i got the smart wired headset. then my wife called me and she couldn't hear me, my wife's iphone 4 has the tendency of not picking up the other caller but fixed by recalling. she recalled twice and she barely could hear me but by this time i was literally yelling in the car at the phone using the speakerphone.
i got home and put on the headset and she could hear me perfectly. i thought that was weird and next day was had a demonstration in class which i recorded but when i played it back, the volume was so slow that i had to turn up the volume level to max just to barely hear it. so i ran into the service menu, *#*#7378423#*#*, and tested the microphones. the primary mic received and played back at like 10% volume while the secondary mic received and played back at 100% volume.
my phone is completely stock. i haven't come across a need to root unlike other android phones i've had.
There is a thread, somewhere buried in the forum merge, that showed someone fixing the gasket around the mic assembly. Apparently it can slip off and cover the sound hole. I'd search for this. I do remember it required breaking down the phone a little bit to get to the mic.
http://forum.xda-developers.com/showthread.php?p=32843854
Also please post questions in the question section
Sent from my LT28at using xda app-developers app
Contact Sony and send in for repair. Pretend you don't know anything and don't know what happen I screw up mine and sent it in for repair. Sony was very easy to deal with...(I bought mine on Craigslist not from Sony or AT&T)
*grumble*
Why do you want to take it apart when it's still under warranty? Just send it in to Sony. I know it can be an inconvenience but it's not worth the risk of ripping a ribbon cable and making your phone useless. You should only disassemble the phone if it's not under warranty...
Here is a video of the dis-assembly if you need it. Proceed at your own risk.
www.youtube.com/watch?v=YFR6vhUEZyc
johnbyebye said:
*grumble*
Why do you want to take it apart when it's still under warranty? Just send it in to Sony. I know it can be an inconvenience but it's not worth the risk of ripping a ribbon cable and making your phone useless. You should only disassemble the phone if it's not under warranty...
Here is a video of the dis-assembly if you need it. Proceed at your own risk.
www.youtube.com/watch?v=YFR6vhUEZyc
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Click to collapse
yeah its still under warranty but i don't have a back up phone. so if i send it in, i won't have a phone for a minimum of 3 weeks. i almost died the with my first ion when the battery took a dump and did the wait to drain then charge for 2 days and troubleshoot both online and in store for another 3 days. they said i would have to send it in for repairs but i was lucky because i was still within the in store return/exchange policy so they just gave me a new phone. this one lasted probably 2 months before this microphone issue came up and none of my local cell phone repair stores service the ion and they charge like $60 just to find out what is wrong with it without a guarantee they can fix the problem because they don't have the parts for a repair.
so its either, go to a local store and pay $60 for something they can't fix or pay shipping to send it in to sony for repair which could take up to a month without a phone or pay nothing and did it myself when all i have to do is probably remove that gasket covering the microphone hole and can be done within an hour. which one would you pick?
marine417 said:
yeah its still under warranty but i don't have a back up phone. so if i send it in, i won't have a phone for a minimum of 3 weeks. i almost died the with my first ion when the battery took a dump and did the wait to drain then charge for 2 days and troubleshoot both online and in store for another 3 days. they said i would have to send it in for repairs but i was lucky because i was still within the in store return/exchange policy so they just gave me a new phone. this one lasted probably 2 months before this microphone issue came up and none of my local cell phone repair stores service the ion and they charge like $60 just to find out what is wrong with it without a guarantee they can fix the problem because they don't have the parts for a repair.
so its either, go to a local store and pay $60 for something they can't fix or pay shipping to send it in to sony for repair which could take up to a month without a phone or pay nothing and did it myself when all i have to do is probably remove that gasket covering the microphone hole and can be done within an hour. which one would you pick?
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Click to collapse
As long as you understand the risk, then by all means, take it apart. I have a "dumb" phone that I use for situations like this so my answer would be sending it in to Sony.
johnbyebye said:
As long as you understand the risk, then by all means, take it apart. I have a "dumb" phone that I use for situations like this so my answer would be sending it in to Sony.
Click to expand...
Click to collapse
yup did it. if i was in your position i would send it in as well but that is not my case. this "procedure" didn't involve any unplugging of connectors or moving ribbons, just needed to remove the back plate and i guess the inner support bracket? that is on top of the mainboard and the battery. taking off that bracket exposes the mic array and the mic hole/port is actually on the bottom of that bracket.
took apart the phone once and found that gasket cover like 3/4 of the hole to the mic array (looks like a stack of metal plates at the bottom). removed it fully and put everything back and it worked but it gave off a little echo then remembered that the mic array had like adhesive marks on it the size of the gasket. so i took it apart again and used some of my double sided adhesive that i use for digitizer repair/replace and a precision knife to cut it to form the gasket and put it back into place and now it sounds perfect.
i guess that gasket is used to keep the mic array from moving too much and causing interference. anyways, fixed it in like 45 mins.
thank you for all your help.
marine417 said:
yup did it. if i was in your position i would send it in as well but that is not my case. this "procedure" didn't involve any unplugging of connectors or moving ribbons, just needed to remove the back plate and i guess the inner support bracket? that is on top of the mainboard and the battery. taking off that bracket exposes the mic array and the mic hole/port is actually on the bottom of that bracket.
took apart the phone once and found that gasket cover like 3/4 of the hole to the mic array (looks like a stack of metal plates at the bottom). removed it fully and put everything back and it worked but it gave off a little echo then remembered that the mic array had like adhesive marks on it the size of the gasket. so i took it apart again and used some of my double sided adhesive that i use for digitizer repair/replace and a precision knife to cut it to form the gasket and put it back into place and now it sounds perfect.
i guess that gasket is used to keep the mic array from moving too much and causing interference. anyways, fixed it in like 45 mins.
thank you for all your help.
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Click to collapse
Good job. Glad you fixed it.