[Q] Phone will not see sd card - G2 and Desire Z Q&A, Help & Troubleshooting

To keep the story short my G2 fell in water and I got it out fast and dried it out, everything worked fine afterwards except it will not read the sd card. When I go to settings it says sd storage unknown and if I go to something like gallery it says sd card unmounted or not present. Any ideas as to how I can fix this? If theres something I can buy and replace or what, any thoughts are welcomed.

First try reformatting sdcard if possible, try different sdcards, if all else fails buy a new sdcard tray/flex of eBay or wherever and replace it.
Sent from my Desire Z using xda premium

Is there a service manual for the G2, I searched but can't find one. I did find the part on ebay though and im reformatting now to see if thats it, my computer reads the sd card fine though.
My phone still vibrates as well if that helps since the vibrater part is attached to the sdcard tray.

Um manual? I don't know, if your looking to take it apart their are guides all over. The sdcard tray is really easy to replace. If computer reads it fine chances are you need to replace the tray. Even if the vibrator still works dosent mean the slot is bad. You can also open it up to check if there's corrosion at the contacts
Sent from my Desire Z using xda premium

Related

SD Card keeps becoming unavailable

Has anyone else come across the problem where the micro SD card seems to just stop being available to the phone? I'd say maybe once or so a day, anything that reads data from the SD card, such as the music app, stop working. If I try and play a song, it just hangs and does nothing.
I tried a search and somebody in the G1 forum had a similar problem but it didn't really contain any conclusions on what it is likely to be.
Anyone else had this issue? What is it most likely to be, the phone or card?
Thanks.
yeah I've had this occasionally with the camerea and seperately the 3d gallery software I installed.. have no idea why
Yea I've had that a couple of times actually. Just have to turn it off and on again and its ok, but its annoying.
Yeah, rebooting does sort it out, but it's starting to happen every day now, sometimes a couple times a day. If it's just a dodgy card or whatever I'd rather get T-Mobile to sort it sooner rather than later.
hmm a dodgy card.. included with the phone, that sucks
Backup your SD Card data and then try formatting it to see if that helps.
Cheers, will give that a go tomorrow. I might ring up T-Mob tomorrow anyway just to make them aware of the issue I'm having.
If I format it, will I be able to copy all the contents back on to it?
aljwatson69 said:
Cheers, will give that a go tomorrow. I might ring up T-Mob tomorrow anyway just to make them aware of the issue I'm having.
If I format it, will I be able to copy all the contents back on to it?
Click to expand...
Click to collapse
Yes, back it up to hard drive on your PC, then after you have formatted your SD card, copy back the contents from the hard drive to your Removable disk (SD card).
I've had this a few times Took the card out, reinserted and restarted the phone. Seemed to fix it, but it is annoying.
Sorry I can't remember when and how I know this.
But backup the card on your PC
Then format it in/with the phone and this should solve the problem I believe
I had killed one of my 16 GB card in Nexus one.
I found a problem that if i use Win 7 or Vista i must remove the device by using safely remove the USB device. Since now am doing this way i never had any problem.
Word of warning you could simply kill a card if you just remove a device.
My first thought was it has something to do with the USB connection. If you safely remove device in Windows - the phone 'prepares' the SD card.
I was having the same issue. I connected to the PC and mounted the SD card. I performed a disk check on the card and it found some errors which it then repaired. I then unmounted the card
I haven't had any issues since.
I formatted my card yesterday and haven't had any problems so far. thanks for the advice.
I ended up replacing the card. All of the previous advice didn't work for me or if it did it didn't last. I reckon there was a bit of a dodgy batch supplied by SanDisk.
~Since replacing I've had absolutely no problems whatsoever, it used to happen at least every 48hours. Very annoying when you try to take a photo and it tells you there's nowhere to save it.
I've been having problems too when taking pictures, which is really annoying!
And i'm not sure whether this is a related problem or not, but it could be...when trying to receive a file over bluetooth it sometimes says it doesn't have permission to receive the file or something along those lines, could this be the SD card playing up?
I'm on T Mobile, would they replace the SD card?
Not sure if it is the same reason, but I had all kinds of problems including the one you've described.
I'm on Orange, they told me that my SD card wasn't covered by Orange Care (the orange phone insurance). I said I didn't have Orange Care anyway and that surely it comes under the 12 months manufacturers warranty. They said pop it into the shop which is a bit of a drive and would cost me more than the value of a new card to get there.
At the time I wasn't certain it was the card as I didn't have a 2nd to try it with. Given my problem was very intermittent I decided the bother of going into the shop - it wasn't worth it for a £5 card. Now that I've bought a new one that works perfectly, I'm going to head into the shop with the old one next time I'm passing. The problem is I don't really need it replacing now! You could always lie and tell them you've tried your friends card at home for a couple of days and it worked perfectly?! No harm in trying.
hassan said:
I had killed one of my 16 GB card in Nexus one.
I found a problem that if i use Win 7 or Vista i must remove the device by using safely remove the USB device. Since now am doing this way i never had any problem.
Word of warning you could simply kill a card if you just remove a device.
Click to expand...
Click to collapse
Mhh - maybe I've had luck, but I use my over 1 year old 8gb cl6 card from magic/mt3g and never use that win function while unpluging anything (not while data transfer). So maybe depends on quality or manufacturer?
Sent from my HTC Desire
2-3 weeks since I've formatted my card and now I'm carefully unpluging my phone only when it's charging it hasn't happened ever since
Zilch said:
I've had this a few times Took the card out, reinserted and restarted the phone. Seemed to fix it, but it is annoying.
Click to expand...
Click to collapse
I hate to say it, but it will happen again. Have card reader or other phone prepared, just in case your sd card stops working totally

2nd Micro SD Card Stopped Working - DHD

I woke up this morning on the sight of 'SD Card blank or has unsupported filesystem' message on my DHD. I restarted my phone, shut it down then restarted, but the message is still there. When I touch the message, it asks me whether I want to format it, I choose 'yes' but nothing happened. Then I tried to read the micro SD card on my laptop; again, it detects the card but fails to read / format. I tried to format it by both FAT and NTFC (just to check whether it's possible) but after clicking on 'Start,' nothing happens. Windows, then, returns a 'was not able to complete the format' message. (Xtreme 16gb Class 2 micro SD card - but the card itself doesn't have 'Xtreme' printed on it).
The same thing happened with my previous SD card a week earlier (the one that came with the phone, Samsung 8gb Class 2 micro SD card). However, the card wasn't even proceeding to 'format' and wasn't detected by my laptop at all.
What could the problem be? Could this be caused by a particular app that I have installed? I got my DHD on 25th of October, but this problem is very recent, and I had no problems before.
Help me out, please...
What software version is the DHD on?
Sent from my Desire HD using XDA App
sengork said:
What software version is the DHD on?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Hi sengork,
The software number is: 1.72.405.3
I did a little research on the matter, and it seems as if this problem is since the latest OTA... but if that destroyed the first SD card, I don't know why the second one got damaged, too?
That's the thing. Most folk have not found out whether the OTA update (which you seem to have) causes only bundled Samsung SD cards to fail or whether it'd cause all cards to fail.
You might be the 1st example of the OTA causing failure on other SD cards. That is assuming that card didn't fail for some other non-OTA related reasons...
Sent from my Desire HD using XDA App
Yes sengork, I haven't found anyone else to have had 2 of their SD cards destroyed by the phone.
Common when both 'frying' incidents occurred;
i. happened late at night, when I was asleep (not using the phone for a long interval of time)
ii. had an unread SMS (had Go SMS installed)...
Did the Xtreme card happen to come with one of those 'lifetime warranties'? How much was it?
Sent from my Desire HD using XDA App
Yeah, it came with a 'lifetime warranty.' They have replaced the defective card and gave me a new one. It cost me around USD 30.
Well, today, my 3rd SD card has stopped working. I have no idea what the hell is going on...
It don't have to be broken....
Read this - I do not have a BB phone and to be honest - I have no clue what it means but might be helpfull... check this
http://forum.xda-developers.com/showthread.php?p=11072352
For solutions on doing this with the DHD would be nice
Edit: can confirm in a BB - BlackBerry phone I was able to format the SD Card without problem and it is now accessable from the DHD again - issue fixed
check out: http://forum.xda-developers.com/showthread.php?p=11353140
there are a few more things about this story
Regards,
Der Matte

[Q] Phone freezes when trying to access photos on ext. SD Card

I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..
Lol. Sounds like a simple cache issue with the gallery. Go to settings, application manager, all apps, find gallery, try clearing cache, and if that doesn't solve the problem, delete data. This will not delete your images. I think it may or may not delete your thumbnails. Just scroll over the images again and a thumbnail is remade. Nothing will harm your photos.
Sent from my SPH-L710 using xda app-developers app
kkarson said:
I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..
Click to expand...
Click to collapse
hmmm... I would normally say that the 800+ images in one gallery might be the cause of the problem. But you say that it was working fine previously. Even then, I'd recommend to split the images into different folders (maybe based on month they were taken) to minimize the amount of thumbnails that gallery has to process and look through.
I'm assuming you've done the MA6 and MB1 updates. Perhaps upgrading the phone to 4.1.2 caused this? I haven't heard of anything similar on XDA, but I'd stick with kkarson's approach and clear cache from the gallery app. Hope that works for ya!
Already tried clearing the cache and data from the Application Manager, but still the same results. I have a folder of old camera photos from my EVO 3D with 1780 photos in it, and it opens and I can view the photos perfectly fine, with no lag or freezing. But when I open the "Camera" folder on the ext. SD card, it just freezes and I have to go back to the home screen. I just upgraded to MB1 today and still the same results..
Sent from my SPH-L710 using xda app-developers app
Maybe there's corrupted files on the SD card causing the phone to choke when it tries to read them. If you have windows 7 or XP you can put the card in your pc, (with a card reader or usb card reader), then right click on the card and choose properties. Select the tools tab in the properties box. The first option is error checking which will scan the disk and fix errors (if fix errors is checked). However, if there are corrupted files on the SD card it might be going bad and should be reformatted.
I have the same issue. I havent found a fix. I even formatted my external SD card.. didnt help.
MadFlava said:
I have the same issue. I havent found a fix. I even formatted my external SD card.. didnt help.
Click to expand...
Click to collapse
No fix. Your Sd card is done. The fix is get a new one.
Also the op likely has Sd card problems and not a phone problem.
EzDuzit said:
No fix. Your Sd card is done. The fix is get a new one.
Also the op likely has Sd card problems and not a phone problem.
Click to expand...
Click to collapse
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
MadFlava said:
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
Click to expand...
Click to collapse
Have you benchmarked your read/write speeds to your external sd?
MadFlava said:
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
Click to expand...
Click to collapse
I'm looking at a Sandisk 32GB class 10 ultra card that I got right after xmas so it's only 3 mopnths old. It started spitting out corrupt files after only 1 month. Eventually I'll get another card. But if my phone ever random restarts, or suddenly locks up, or I notice media is using a lot of battery, I know if I run scan disk on the card it will show errors. It lasts for a few weeks between formats.
There are also tons of posts from people that have had sd card failures on this phone (also with new cards).
Scan of my card after phone acted up.
Uploaded with ImageShack.us
I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.
Sent from my SPH-L710 using xda premium
MadFlava said:
I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner
CNexus said:
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner
Click to expand...
Click to collapse
Well, the new card doesnt work any faster than the old card. At this point, Im thinking its not the card.
I guess I'm just gonna have to get a new card....this one is only 6 months old!!
Sent from my SPH-L710 using xda app-developers app
My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same
kremori said:
My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same
Click to expand...
Click to collapse
This isn't the section for the S4.

Micro SD Card mount problem

Hey folks, I have a bit of a problem here. I just recently started having this problem of my micro sd card not being able to be mounted to my GS3 for anything. I don't know what the problem is nor how it can be rectified? So it's known, I'm rooted with the latest CW recovery mod for JB fw version 4.2.1. I tried recovering to factory settings but that doesn't work because I have wiped all my caches. Any ideas as to what I can do to fix this issue? I have no problem losing full, permanent root access by the way but also keep in mind that I currently do not have a computer of any kind. I was able to gain permanent root access when I borrowed my buddy's laptop last week but gave his laptop back.
The message I always see on my phone when I go to manually mount my SD Card in Settings is ..."Your SD Card is ready to be removed."
- Bummed Out
= (
Sent from my SGH-T999 using xda app
spicy_puerto_rican said:
Hey folks, I have a bit of a problem here. I just recently started having this problem of my micro sd card not being able to be mounted to my GS3 for anything. I don't know what the problem is nor how it can be rectified? So it's known, I'm rooted with the latest CW recovery mod for JB fw version 4.2.1. I tried recovering to factory settings but that doesn't work because I have wiped all my caches. Any ideas as to what I can do to fix this issue? I have no problem losing full, permanent root access by the way but also keep in mind that I currently do not have a computer of any kind. I was able to gain permanent root access when I borrowed my buddy's laptop last week but gave his laptop back.
The message I always see on my phone when I go to manually mount my SD Card in Settings is ..."Your SD Card is ready to be removed."
- Bummed Out
= (
Sent from my SGH-T999 using xda app
Click to expand...
Click to collapse
Honestly, this sounds like your SD Card is in its last days, so to speak. This happens quite frequently and they just do not last forever.
What brand is it?
What is its class and size?
How old is it?
Where did you buy it?
If you boot into CWM, can you mount it there?
Your best bet is to try your best to get any important info off of it, then format it. If you have the space, copy everything important to your Internal SD, then format it through the settings menu. If that doesnt help, you will need to try again from a computer. Use the SD formatter tool from http://www.sdcard.org
I am assuming the card was working fine on your phone and this just started happening recently.
---------- Post added at 10:41 PM ---------- Previous post was at 10:40 PM ----------
Oh and for future threads, this shouldve gone in Q&A. If you dont see it here, then it will have been moved.
Please read forum rules before posting
Questions and help issues go in Q&A and help section
Thread moved
Thank you for your cooperation
Friendly Neighborhood Moderator
The SD Card is a legit 64GB, Class 10, micro SD Card that I bought not even a year ago from Amazon for $55. It's the card that looks half red and hald grey. I had a ton of stuff on it too... movies, about 2k songs, tv show series, hundreds of pics, paid-for apps, emulated games and more. I think once I flashed a new different rom from the original regular CW 4.2.1, that's when my card was wiped clean. Now I can sometimes go to my sc card in the EZ Explorer Android app and it shows that my card has no files on it whatsoever.
Oh, I also get an error message of something like "cannot mount sd card... error." .... when I mount my card in the CW Recovery screen. I've also tried adding new files to the sd card and when I go back later that day or the next day, those files were wiped clean like they were never written to the card.
So now, the only place I can save files to is my internal phone memory.
So sad and blue...
= (
Sent from my SGH-T999 using xda app-developers app
spicy_puerto_rican said:
The SD Card is a legit 64GB, Class 10, micro SD Card that I bought not even a year ago from Amazon for $55. It's the card that looks half red and hald grey. I had a ton of stuff on it too... movies, about 2k songs, tv show series, hundreds of pics, paid-for apps, emulated games and more. I think once I flashed a new different rom from the original regular CW 4.2.1, that's when my card was wiped clean. Now I can sometimes go to my sc card in the EZ Explorer Android app and it shows that my card has no files on it whatsoever.
Oh, I also get an error message of something like "cannot mount sd card... error." .... when I mount my card in the CW Recovery screen. I've also tried adding new files to the sd card and when I go back later that day or the next day, those files were wiped clean like they were never written to the card.
So now, the only place I can save files to is my internal phone memory.
So sad and blue...
= (
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
Yup, sounds like its on its way out. Unless you specifically tell cwm to do so, it doesn't touch your external sd. Some people have made the mistake and wiped out their data by not paying attention to what they're doing.
Anyway, there are data recovery tools you can try to use. Many people have had some success recovering info off of flash memory like that.
Sounds like it was a sandisk, but it should be clearly labelled as such. If its not its probably a knock off. Youd be surprised how many fakes are out there. Even highly reputable sellers have been known to sell cheap knock off sdcards. They don't do it on purpose of course, but I've even seen where they came from stores like Best Buy. The last time I looked I think Samsung, Kingston and Sandisk were the most popular targets for fake sdcard dealers.
This is why I only buy Samsung brand cards, and only from sellers who are Samsung Authorized Dealers. They buy direct from Samsung so you can be confident that you are getting a real one.
Even so, the best ones are still known to fail. I'd google for flash memory data recovery to see if you can rescue some stuff. And I would replace the card.
Its always a good idea to keep a backup even of your sd data. Sorry for your troubles.
Sent from my SGH-T999L using xda premium
Thanks man, you've been a tremendous help with this issue! I will try recovering my stuff on my card later using recovery software. Thanks a bunch!
= D
Sent from my SGH-T999 using xda app-developers app
And yes, it was clearly labeled as SanDisk too. But I, like you, have a feeling it's on its last leg.
Sent from my SGH-T999 using xda app-developers app
I wish you luck with it!
When you get a new card, there are ways to tell if its a fake or not. You will have to search them out as I really don't remember, but just so you know, the info is out there.
Sent from my SGH-T999L using xda premium

What's causing my folders to become corrupt on my SD card?

Problem:
I'll connect my phone to my computer and open the SD card (32gb) to view it and several of the folders names have been changed and they all start with a "u" now (see below for example)?? On top of that, everything in those folders is now missing... There is also a new folder called "Lost Dir" with a bunch of files in it with just numbers for names, no extension though. I'll delete the folders and they reappear on the next restart..... So I usually end up reformatting the SD card and it's good for a few days and then does it again.
Example:
Downloads is now uownloads (with a funky symbol next to it)
Data is now uata
TWRP is now uWRP
ect...
This has been happening for a little over a month... with different ROM's, so it's not a ROM issue. Could it be Fast Charge?? Could it be the kernel I'm using as I always use the same kernel?
Anyone else have this problem that could shed some light on it for me? I'd like to figure out what is causing this so I can fix it, or not repeat it.
Thanks, Jason
Sounds like the card is failing, or the controller is.
Try reformatting it in your computer using a USB adapter, not a built in reader. Do a full, not fast, format.
Could also try running Scandisk.
What brand card?
Obviously, trying a different card can sort this out quickly.
Bad card. Is it a 32GB card by chance?
Formatting will only be a temporary solution. Eventuality the errors will pop up again
Sent from my SGH-I747 using Tapatalk 2
Devhux said:
Bad card. Is it a 32GB card by chance?
Formatting will only be a temporary solution. Eventuality the errors will pop up again
Sent from my SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Yeah, 32gb SanDisk.
All signs are pointing to this, I'll probably pick up a new one this week.
Thanks for the replies!
You may be able to have the card replaced for free under warranty.

Categories

Resources