[Q] My Note II not starting up - Galaxy Note II Q&A, Help & Troubleshooting

Hi,
i just received my note II yesterday and started to use it normally but after around 2 hours using it the screen got frozen and the device was not responding, tried to press the power bottom but with no luck, removed the battery and tried again it worked, i thought it might be a little hang, so i went to sleep but when i woke up i faced the same issue again but now phone do not want to start up now
i tried everything: starting in recovery mode, removing the SIM card and memory, nothing changed.
note:
- last night i charged the phone with my Note I charger.
- when i woke up i found the LED is lighting green.
- when i press the power key i got a red blinking LED beside the front camera.
- the shop i bought the phone from cut me the SIM card to be USIM.
Appreciate your URGENT support

Hum just use the warranty cause if you didn't root it and it does that chance are that you've got a bad phone...
Sent from my GT-N7100 using xda premium

Mohamed_Haggag said:
Hi,
i just received my note II yesterday and started to use it normally but after around 2 hours using it the screen got frozen and the device was not responding, tried to press the power bottom but with no luck, removed the battery and tried again it worked, i thought it might be a little hang, so i went to sleep but when i woke up i faced the same issue again but now phone do not want to start up now
i tried everything: starting in recovery mode, removing the SIM card and memory, nothing changed.
note:
- last night i charged the phone with my Note I charger.
- when i woke up i found the LED is lighting green.
- when i press the power key i got a red blinking LED beside the front camera.
- the shop i bought the phone from cut me the SIM card to be USIM.
Appreciate your URGENT support
Click to expand...
Click to collapse
Go in recovery and do a data factory reset, wipe cache and reboot. That might help

gee2012 said:
Go in recovery and do a data factory reset, wipe cache and reboot. That might help
Click to expand...
Click to collapse
for bad luck it doesn't open in recovery or download mode !!!!!!!!

Mohamed_Haggag said:
for bad luck it doesn't open in recovery or download mode !!!!!!!!
Click to expand...
Click to collapse
Dude, just return it. Simple.
Sent from my iPad using Tapatalk HD

Mohamed_Haggag said:
for bad luck it doesn't open in recovery or download mode !!!!!!!!
Click to expand...
Click to collapse
Take it back to the shop you bought it from and ask for a replacement device mate

gee2012 said:
Go in recovery and do a data factory reset, wipe cache and reboot. That might help
Click to expand...
Click to collapse
for bad luck it doesn't open in recovery or download mode !!!!!!!!

Mohamed_Haggag said:
for bad luck it doesn't open in recovery or download mode !!!!!!!!
Click to expand...
Click to collapse
Are you spamming???
Sent from my iPad using Tapatalk HD

Staxxthedan said:
Are you spamming???
Sent from my iPad using Tapatalk HD
Click to expand...
Click to collapse
Never, [email protected]

gee2012 said:
Take it back to the shop you bought it from and ask for a replacement device mate
Click to expand...
Click to collapse
for the same bad luck i bought it without warranty :crying: !!!!!!!

Mohamed_Haggag said:
for the same bad luck i bought it without warranty :crying: !!!!!!!
Click to expand...
Click to collapse
I`am sorry mate but this is no bad luck but very foolish (didn`t wany to say stupid). Btw how can there be no warranty on a new phone?

I think I smell a troll, we have a new user not making any sense and repeating the same thing...
Sent from my SGH-T999 using xda premium

Mohamed_Haggag said:
for the same bad luck i bought it without warranty :crying: !!!!!!!
Click to expand...
Click to collapse
How come you bought a phone without the warranty ??
Sent from my GT-N7100 using xda premium

Wait a sec did I read it rite... why would you charge the note 2 with 1amp used for the note when sammy boy changed the adapter to 2amp and also red blinking indicates low battery hmm have you tried using a another battery like i don't know to a center and try it out
Sent from my GT-N7100 using xda app-developers app

I charge my note 2 with 1amp charger at work. The 2amp is at home.
Never had any problems.
Sent from my GT-N7100 using xda premium

Of course have warranty! When you get a new phone, it comes with a warranty. That's not something that you must buy separately from the shop.
Sent from my GT-N7100 using xda premium

Shouldn't be too hard taking the phone back and getting it replaced assuming you actually bought it from a shop!
Sent from my GT-N7100 using Tapatalk 2

Related

[Q] Phone don't even turn on

Hi everyone !
Yesterday I was using my phone, and after a few minutes without using it, when I tried to wake it up, nothing happened ! The screen stays black all the time, and the charging LED light doesn't turn on too.
I don't understand, nothing happened to the phone (no fall or anything). And now it just seems ... dead !!!
Could someone help me ?
Thanks !
The phone is rooted with S-Off and a custom ROM ...
If you pull out the battery and place it back does it boot then?
Try pulling the battery and then replace it while holding both volume buttons and the power button.
Sent from my SGH-T959 using XDA
fbum said:
Try pulling the battery and then replace it while holding both volume buttons and the power button.
Sent from my SGH-T959 using XDA
Click to expand...
Click to collapse
You mean volume down & power
Already tried it, nothing happens
I also tried while charging or not, with no results ...
Kagoo said:
Already tried it, nothing happens
I also tried while charging or not, with no results ...
Click to expand...
Click to collapse
Have you ever rooted it?
Sent from my SAMSUNG-SGH-I997 using XDA
If pulling the battery doesn't do it, it's probably really dead. I also once had a dead Desire, stopped working from one moment to the other. If there's warranty left, send it in.
kidki14 said:
Have you ever rooted it?
Sent from my SAMSUNG-SGH-I997 using XDA
Click to expand...
Click to collapse
Yes the phone is rooted since the first day
That's what i was thinking muellersmattes. The warranty is over since a few months
Your phone is dead.
That happened to my first desire hd. I had to take it in to vodafone for them to send off for repair :-(
Question : when you do take in for repair can they tell if you rooted it ?
Kagoo said:
Yes the phone is rooted since the first day
That's what i was thinking muellersmattes. The warranty is over since a few months
Click to expand...
Click to collapse
Well can you get into dl mode
Sent from my SAMSUNG-SGH-I997 using XDA
kidki14 said:
Well can you get into dl mode
Sent from my SAMSUNG-SGH-I997 using XDA
Click to expand...
Click to collapse
How u are dooing that?
spinky360 said:
How u are dooing that?
Click to expand...
Click to collapse
You hold volume buttons but battery in connect USB and it should go into it. What phone do you have?
Sent from my SAMSUNG-SGH-I997 using XDA
Download mode from samsung doesn't work with htc
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium App
kotag82 said:
Download mode from samsung doesn't work with htc
Sent from my HTC Sensation XE with Beats Audio Z715e using XDA Premium App
Click to expand...
Click to collapse
Hmm dang
Sent from my SAMSUNG-SGH-I997 using XDA
anyhow ... my phone is dead ... wont do nothing after flashing so ... i put it on e-bay )... no usb detection, no power on, no led from charging
spinky360 said:
anyhow ... my phone is dead ... wont do nothing after flashing so ... i put it on e-bay )... no usb detection, no power on, no led from charging
Click to expand...
Click to collapse
Lol nice.
Sent from my SAMSUNG-SGH-I997 using XDA
Yeah clearly I think my phone is dead. I'll try to repair it and sell it.
Anyway, I bought a Galaxy S I9000, I hope it will last a bit longer !
I had two problems with my DHD. But to keep history short, I'll tell only the second:
My seemed bricked. It didn't power on and when I plugged the charger, the LED didn't turn on.
As I work with electronics, I measured the phone's battery and it had 0.0V. So, I took an adjustable power supply and charged the battery for 2 minutes with 3.7V.
I put the battery back in the phone, plugged the charger and the LED turned orange!
Perhaps you could try the same procedure...
And tomorrow I'll try to fix the 1st problem.

Galaxy Note 2 wont turn on Help

My Galaxy Note 2 just started acting very strange recently.
When I try turning it on, it shows a battery with a circle in the middle then turns off and keeps trying to turn back on showing the battery with the circle. I'm assuming this is low battery but its not because just a few minutes earlier it was working and had 85% battery.
I can use Vol+home and get into twrp recovery without a problem and it shows 85% battery but I don't want to reset my phone right now? Does anyone know of a solution?
Also strangely yesterday I was having trouble trying to get it to charge it took a couple of attempts at inserting the charger for it to work.
I have a SGH-I317M running Cleanrom if that matters...
Any help would be greatly appreciated.
Have you tried to turn it on without battery? Just pull it out then connect the mobile to a charger (or PC). If it will open up, then suspect from your battery. Otherwise, might be something different causing this. (Because battery or electricity malfunctions screwing electronic devices and set them to act bizarre, I saw that before)
I just tried that and no response whatsoever are you sure it can turn on even without the battery and just from an outlet?
I had the same problem with my Galaxy S2. I had 3 batteries and have bought 2 more....all 5 do the same thing. USB OTG stopped working at the same time, though it still connects to a PC. Also my yellow triangle disappeared at the same time when the metal connectors seperated from a USB cable and got stuck in the port. I suspect that it fried something.
I tried different ROMs before I gave up last week and bought a GN2 instead.
Sent from my GT-N7100 using XDA Premium HD app
So my only option is to get it replaced for another one :/
Could this be the sudden death syndrome? What does that look like?
What about the exynos error?
Have you tried clearing cache and dalvik cache in twrp?
Sent from my GT-N7100 using xda premium
mariosraptor said:
Have you tried clearing cache and dalvik cache in twrp?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
I just tried that, I even gave up and did a factory reset. Same result it keeps trying to turn on and then shows empty batter then turns back off and repeats that.
I also left it in the charge until it reached 100% still same problem.
Do you have a second battery? Try it with a 2nd one. If not working than return and claim warranty.
Sent from my GT-N7100 using xda premium
I don't have a second battery, I'm going to have a little issue if I return it because its rooted with a custom rom... Will they be able to figure that out?
Can you boot in download mode? If yes then can Odin recognise the phone?
Sent from my GT-N7100 using xda premium
mariosraptor said:
Can you boot in download mode? If yes then can Odin recognise the phone?
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yep I can do that and odin recognizes the phone.
RacecarBMW said:
Yep I can do that and odin recognizes the phone.
Click to expand...
Click to collapse
Try to flash a stock rom for your variant and see if it fixes it!
Sent from my GT-N7100 using xda premium
mariosraptor said:
Try to flash a stock rom for your variant and see if it fixes it!
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
I just tried that, still same issue.
RacecarBMW said:
I just tried that, still same issue.
Click to expand...
Click to collapse
Atleast now you're on stock rom. Find a nother battery if possible or return it.
Good luck.
Sent from my GT-N7100 using xda premium
mariosraptor said:
Atleast now you're on stock rom. Find a nother battery if possible or return it.
Good luck.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
I still have the issue of the custom binary thing showing more than one... hopefully they don't look at that.
If your phone doesn't turn on I doubt they'll find out
Sent from my GT-N7100 using xda premium
Maybe the triangle away boot image can be flashed manually via odin then binary reset. But I am not sure if it is even possible.
Sent from my GT-N7100 using xda app-developers app
KyleDevlin12 said:
If your phone doesn't turn on I doubt they'll find out
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Well if I hold vol- and home while turning it on I can get into download mode where it shows the number of times of flashed it.
Ooh then your conned mate X_X hard luck I guess. I just read the full thread my bad and sorry for your loss cant seem to understand what happened to it, not sds for sure
Sent from my GT-N7100 using xda premium

[Q] Hi, please help with my galaxy note 2

Hi to all at first,
I have a really strange problem with my galaxy note 2, i bought it just 2 months ago not with warranty. The phone used to work great until yesterday that it rebooted and is stucked - on the samsun logo, and keeps flashing only the logo. I red some other problems like mine on this forum but i can't access download mode or restore mode. I am attaching some pictures with the logo that keeps restarting again and again.
Please guys, help me.
Thanks to all in advance
There is a youtube video of u guy with my same problem, i can't post the entire link so i am posting the ending code of the video, possibly can you see this video to understand better my problem and please help me guys. watch?v=ac-ViXd-c5E
Thanks again
aiphonealb said:
Hi to all at first,
I have a really strange problem with my galaxy note 2, i bought it just 2 months ago not with warranty. The phone used to work great until yesterday that it rebooted and is stucked - on the samsun logo, and keeps flashing only the logo. I red some other problems like mine on this forum but i can't access download mode or restore mode. I am attaching some pictures with the logo that keeps restarting again and again.
Please guys, help me.
Thanks to all in advance
Click to expand...
Click to collapse
aiphonealb said:
There is a youtube video of u guy with my same problem, i can't post the entire link so i am posting the ending code of the video, possibly can you see this video to understand better my problem and please help me guys. watch?v=ac-ViXd-c5E
Thanks again
Click to expand...
Click to collapse
HI,
remove the battery and push the power button for 30s (or so). Put the battery back on and power the phone. Let me know if it works.
Pierre.
Is the red led glowing ?
Which rom were you on before this happened ?
Sent from my GT-N7100 using xda app-developers app
This happened to me a couple of times when my phone was new. A battery pull fixes it but gotta admit is damn scary.
Sent from my GT-N7100 using xda premium
Root the device and install custom rom
Hi an thanks for your replys
UtkarkashGRupta, the red led is not glowing and I was using stock rom, i haven't rooted my device. I left it all night charging, I tried everything, combination of volume + home and power, but no success.
Please guys help me.
Thanks you again
UtkarshGupta said:
Is the red led glowing ?
Which rom were you on before this happened ?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Rooting isn't a factor related to sds bug.
It is advised not to try anything and return it to service center.
Sent from my GT-N7100 using xda app-developers app
Thank you all at first for your reply.
I heard in a service center that it can be flashed throw rifff and in this way the booting issue should be resolved.
Has anyone heard about this, and if it can be true how much safe is it?
Thank you again
UtkarshGupta said:
Rooting isn't a factor related to sds bug.
It is advised not to try anything and return it to service center.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Throw rifff ?
Sent from my GT-N7100 using xda app-developers app
riff jtag
UtkarshGupta said:
Throw rifff ?
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Whatever bur it doesn't support note 2 for now. Return it to service center.
Sent from my GT-N7100 using xda app-developers app
Are you sure UtkarshGupta? The guy told me that he is going to repair the booting index throw riff.I am not a specialist of course but what do you suggest me to do?Because I bought it online at techno house trading and I don't know what to do.
Thank you again.
UtkarshGupta said:
Whatever bur it doesn't support note 2 for now. Return it to service center.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
Hi
I asked about my cell phone but they says that all factory unlocked samsund are not in warranty, i choose not to pay a warranty a the website where i bought it because it was 60 euro. So now i am stucked, and the problem is that i don't live in the us, so i can't go in a service center because there are not service centers in my country. But i noticed something, i tried to use usb jig tag and the phone went on download mode but it keeps flashing the android image and when i remove the usb it riturns in samsung logo, keeps boot loping.
Is there any help, please?
Thank you
aiphonealb said:
Are you sure UtkarshGupta? The guy told me that he is going to repair the booting index throw riff.I am not a specialist of course but what do you suggest me to do?Because I bought it online at techno house trading and I don't know what to do.
Thank you again.
Click to expand...
Click to collapse
Riff jtag doesn't say on it's website but I think I saw a video related to n7100.
Maybe using jtag with sboot.bin will help...
Sent from my GT-N7100 using xda app-developers app
@OP
It was spontaneous and i don't believe anyone can have corrupt bootloader without doing any thing.
I put it to SDS category instead.
aiphonealb said:
Hi
i tried to use usb jig tag and the phone went on download mode but it keeps flashing the android image and when i remove the usb it riturns in samsung logo, keeps boot loping.
Is there any help, please?
Thank you
Click to expand...
Click to collapse
Can you attach image of download mode?
It happened to yesterday and even after trying countless times factory reset/wiped data and flashing Rom I still got stuck in a bootloop. So I went into recovery cwm and formatted system, data, etc and then refreshed the Rom and it worked. However my imei number was then changed to a generic one and I had to restore efs. Lucky I had a backup of it on my pc at all times.
Sent from the rabbit hole.

Power button not working, replaced the button... still nothing

I bought the phone on Craigslist, knowing the button was broken. The phone itself was on, and worked fine while on CM10.1 (When you lose power, if you plug in to USB it will turn on automatically). Well I wanted to go back to stock so I did via recovery, and then afterwards realized that on stock, you have to press power button to turn the phone on.
So, I ordered a replacement button circuit, which cost about $4 shipped. Came in to day, popped it on, and... still not working.
Like I said I know the phone works, and this part SHOULD work since I just ordered it... When I plug the phone in it goes to the battery charging screen (Battery should be just about full anyway) and the power button does not get it to boot.
Might want to double check that ribbon cable that you had to plug in. When you replaced it! That's the only possible problem I could see it could be. Sometimes we rush to do things not realizing, we actually made a mistake!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Might want to double check that ribbon cable that you had to plug in. When you replaced it! That's the only possible problem I could see it could be. Sometimes we rush to do things not realizing, we actually made a mistake!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
The ribbon cable is a snap-in type, and I double checked/un/replugged it twice...
The only thing it could be is the circuit on the board I guess, but the rest of the board is fine...
Aaaaah one of those types. Okay..Could just be a faulty board all together! I would have who ever your ordered it from send you out another one!
If they take returns??
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Aaaaah one of those types. Okay..Could just be a faulty board all together! I would have who ever your ordered it from send you out another one!
If they take returns??
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Some random asshole on Craigslist who won't respond to texts... Nah.
imranh101 said:
Some random asshole on Craigslist who won't respond to texts... Nah.
Click to expand...
Click to collapse
Careful with ya words here lol..
But yeah if it was a snap ribbon cable then you'll know if you installed it right.
Yeah try to find someone online instead of Craigslist. I've heard the horror stories from there.
Good luck with all that brotha!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Careful with ya words here lol..
But yeah if it was a snap ribbon cable then you'll know if you installed it right.
Yeah try to find someone online instead of Craigslist. I've heard the horror stories from there.
Good luck with all that brotha!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
It sucks because I've bought... 2 HTC Vivid's, an HTC One X, a Galaxy Note (original), a Sony Xperia Ion all off Craigslist without a problem. Then I get one of my "dream phones" (always wanted a Galaxy Note 2) and this happens...
I don't suppose there is any other crazy way I can at least turn the phone on? Any way at all? That doesn't require power button? I know with CM 10.1 you just have to plug it in with battery out and it starts boot up automatically but such is not the case with stock Samsung.
imranh101 said:
I don't suppose there is any other crazy way I can at least turn the phone on? Any way at all? That doesn't require power button? I know with CM 10.1 you just have to plug it in with battery out and it starts boot up automatically but such is not the case with stock Samsung.
Click to expand...
Click to collapse
Nothing that I've heard of!:banghead:
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Nothing that I've heard of!:banghead:
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I just figured... I could use a jig to kick it in to ODIN mode then just cancel ODIN mode and it would boot in to OS.
I guess if nothing else I can sell it on Craigslist as such - power button doesn't work, as-is..
Sorry. ...
Bad luck for sure. ..
But a new power button assembly should do the trick. .
They are of course different between models. ..and you may have been sold the wrong one ..
Likely a pin out connection problem. ..
Good luck to you. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
imranh101 said:
I just figured... I could use a jig to kick it in to ODIN mode then just cancel ODIN mode and it would boot in to OS.
I guess if nothing else I can sell it on Craigslist as such - power button doesn't work, as-is..
Click to expand...
Click to collapse
Do you think if you call warranty they might help you.? The phones warranty follows the phone right?
Sent from my SAMSUNG-SGH-I337 using xda premium

My NOte ii wont turn on

I was charging my phone and after a while it was off and i could not open or charge it . it wont even go to donwnload mode pc does not recognize it
allcilagdo said:
I was charging my phone and after a while it was off and i could not open or charge it . it wont even go to donwnload mode pc does not recognize it
Click to expand...
Click to collapse
looks like sds bug
Khixar27 said:
looks like sds bug
Click to expand...
Click to collapse
any solution
Return for warranty fix, that's if you're lucky enough to have warranty left.
Sent from my GT-N7100 using xda app-developers app
cpm said:
Return for warranty fix, that's if you're lucky enough to have warranty left.
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
My warranty is 1 month old now
allcilagdo said:
My warranty is 1 month old now
Click to expand...
Click to collapse
Send it back then, your device is dead. Considering you just got it, I'm surprised you had one with the faulty chip. Must have been old stock.
I'd take it back, in fact I'd walk into the shop I got it from and walk out with a new one.
However if I were say on holiday, I'd also try removing the battery and leaving it out for 24+ hours occasionally holding the power button down. But that's an old trick for old phones.

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