[Q] note 2 camera is dark - Galaxy Note II Q&A, Help & Troubleshooting

hi i got a note 2 and the camera is dark and grainy can you help plz?

shane713 said:
hi i got a note 2 and the camera is dark and grainy can you help plz?
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Are you in a dim environment? Or are you in a bright room?
Sent from my SCH-I535 using xda premium

If you are taking a picture with low light, candle light or very little ambient light then the picture may come out underexposed (dark) and grainy (noise due to low light). Both problems are associated with low light. Even expensive DSLRs are susceptible to noise in low light however the small camera sensor found in the Note 2 makes it even more apparent.
Daniel

shane713 said:
hi i got a note 2 and the camera is dark and grainy can you help plz?
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Click to collapse
Same for me Too Mate.
dachness said:
If you are taking a picture with low light, candle light or very little ambient light then the picture may come out underexposed (dark) and grainy (noise due to low light). Both problems are associated with low light. Even expensive DSLRs are susceptible to noise in low light however the small camera sensor found in the Note 2 makes it even more apparent.
Daniel
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i tried every aspect with good brightness, As i used HOX and samsung 2 . same picture
samsung picture was dark whereas HOX was brilliant :silly:
david_hume said:
Are you in a dim environment? Or are you in a bright room?
Sent from my SCH-I535 using xda premium
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Click to collapse
i even tried in bright room but same as my above statement.
Regards
The_Rock

I have the same issue but when I use any third party camera apps I,m getting less "grain" compared to the stock camera app. Any idea whats wrong? Is it a software issue or do I have to get it replaced?

It seems people started to noticed camera issue. I hope other people could shed some light .
Regards
The_Rock

I'm getting excessive graininess too, definitely more noticeable than the original note, could this be fixed by a software update? Or is it game over due to the hardware?

I don't know if the camera is dark but the led Flash sure is. It's not as strong as my previous S2. This indeed is bothering me.
Sent from my GT-N7100

Noticed this earlier. The live shot on the screen was perfect but the captured image was darker.
Any way to just capture as is? I.e. what you see is what you get?

kempas said:
Noticed this earlier. The live shot on the screen was perfect but the captured image was darker.
Any way to just capture as is? I.e. what you see is what you get?
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Are you sure it's not because the screen goes to full brightness in camera? It does when you have auto-brightness on, anyway.

D3_ said:
Are you sure it's not because the screen goes to full brightness in camera? It does when you have auto-brightness on, anyway.
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Ah, could well be that. Cheers!

well my brightness is always full and still this issue exists, can anyone else shed any light on this?

Its a known issue with international note 2 version. From what i know. its a hardware issue!

Low light pictures are definitely grainy without flash. But aside from this, I can't really say the pictures from my Note II are dark.
Try switching your Metering mode to Matrix?

dannydv said:
Its a known issue with international note 2 version. From what i know. its a hardware issue!
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This means int. Got defective products ???
Regards
The Rock

IMO its a software issue i've been trying out a lot of third party camera apps and the noise(grainy-ness) is a lot different from the stock camera app. It would be really helpful if some developer looks into this.

dannydv said:
Its a known issue with international note 2 version. From what i know. its a hardware issue!
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Click to collapse
Could you link us to where you found this out?

Agree, i like the camera on note 1 much more than note 2, to me note 2 beats note 1 in all areas except in camera.
Sent from my GT-N7100 using Tapatalk 2

so this problem is confirmed??

I was going through the review on gsmarena, they have mentioned the camera to be better than the note 1 and really close to the S3 can someone confirm that the graininess is common on all note 2s or only the ones who have already discussed it here ??

Related

My AT&T Galaxy S III camera compared to a Sprint demo

I was comparing the front facing cameras side by side and on top of each other. I noticed that the Sprint variant's camera was much brighter, showed more accurate colors and looked better in low light conditions. Why could this be? Are the camera optics on each carriers device different perhaps? I know the Sprint Galaxy S III got a very important OTA update with a few stability fixes/tweaks. Could that have something to do with it?
megagodx said:
I was comparing the front facing cameras side by side and on top of each other. I noticed that the Sprint variant's camera was much brighter, showed more accurate colors and looked better in low light conditions. Why could this be? Are the camera optics on each carriers device different perhaps? I know the Sprint Galaxy S III got a very important OTA update with a few stability fixes/tweaks. Could that have something to do with it?
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Click to collapse
Just throwing this out there but did you check to make sure brightness settings were the same ? Yours may have been on a low brightness setting making it seem less colorful. Often display units with be on full brightness to look better
blue265 said:
Just throwing this out there but did you check to make sure brightness settings were the same ? Yours may have been on a low brightness setting making it seem less colorful. Often display units with be on full brightness to look better
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Click to collapse
Thats what I was thinking. The on screen pictures don't look very good to me, from the front or rear camera, but the file on my computer looks great. If I turn up the brightness it looks better. I've noticed that on my S3, my nieces Galaxy S and my Dad's Galaxy Note, the screeens have a blue tint to them if the brightness is turned low and the pictures color looks washed out. Increased brightness takes care of it.
blue265 said:
Just throwing this out there but did you check to make sure brightness settings were the same ? Yours may have been on a low brightness setting making it seem less colorful. Often display units with be on full brightness to look better
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Click to collapse
I am sure. I sat there for at least 7 minutes comparing them and the settings. I am now sure it could just be my unit. A friend of mine who also has one looks very similar to the quality of mine.

Sigh... is this what everyone was talking about?

Just got my phone back from being S-OFF'd and decided to check my camera for a purple tint: http://imgur.com/a/NrAvJ#0. Is this what everyone's been talking about? If so, looks like I have a crappy unit.
What does the purple tint actually affect? I've noticed that my pictures with flash off turn out a bit blurrier, but I don't know if this is one of the side effects. I'd really like to trade in my unit for one that does NOT have this problem, but then I'd have to pay for S-OFF again.
Is that what happens when you cover the lense with your finger ?
Sent from my Nexus 7 using Tapatalk 4
dottat said:
Is that what happens when you cover the lense with your finger ?
Sent from my Nexus 7 using Tapatalk 4
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This was with my phone lying flat down on a black leather chair. When I cover the lens with my finger, it just looks like the color of my finger because light is still getting in. If I cup the phone with my hand to block off the light, it's black and then I slowly see blue noise creep in after some time.
I personally believe this to be a software issue and will be fixed in an OTA..
andybones said:
I personally believe this to be a software issue and will be fixed in an OTA..
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I'm really hoping this is the case, but I've read that it doesn't exactly make sense that it's a software issue since some units are on the exact same software without this purple tint? I'd hate for it to be a hardware issue that's simply swept under the rug by tweaking the software.
raphytaffy said:
I'm really hoping this is the case, but I've read that it doesn't exactly make sense that it's a software issue since some units are on the exact same software without this purple tint? I'd hate for it to be a hardware issue that's simply swept under the rug by tweaking the software.
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Not every phone is the same, there are multiple instances where one phone acts one way and another phone differently.
IF it is hardware I wont settle for anything but a brand new phone not taking a refurb on this phone.
I thought other people were seeing the purple tint in normal pictures. the images you posted just looks like low light noise. I normally see this type of low light noise when the sensor is pushed to hard by the software or the software is artificiality trying to add contrast in low light. I bet it is probably a combination of the sensor in your camera and the software. With any luck HTC can find a software fix for OTA. I know Motorola fixed the blue tint on my Droid 3 with a software update....
andybones said:
Not every phone is the same, there are multiple instances where one phone acts one way and another phone differently.
IF it is hardware I wont settle for anything but a brand new phone not taking a refurb on this phone.
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Click to collapse
I really hope someone smarter than I am can get to the root of the purple tint problem and hold HTC accountable for it if it is indeed hardware related. I bought this phone off contract and I expect a return on every penny.
Anthrax79 said:
I thought other people were seeing the purple tint in normal pictures. the images you posted just looks like low light noise. I normally see this type of low light noise when the sensor is pushed to hard by the software or the software is artificiality trying to add contrast in low light. I bet it is probably a combination of the sensor in your camera and the software. With any luck HTC can find a software fix for OTA. I know Motorola fixed the blue tint on my Droid 3 with a software update....
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This gives hope, thank you!
---------- Post added at 12:24 AM ---------- Previous post was at 12:22 AM ----------
raphytaffy said:
I really hope someone smarter than I am can get to the root of the purple tint problem and hold HTC accountable for it if it is indeed hardware related. I bought this phone off contract and I expect a return on every penny.
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I agree, I sincerely hope that the VZW HTC One didn't use any cost cutting measures and this is a result of that and why it took so f*****g long to get to us.
and now I'm out $150 for being a loyal customer and buying my phone 1st day, had it been second day, I could have returned it but noooooooo.
I should have known they'd drop the price, but SO SOON!
HTC One Maxx must be REAL close..
Your phone isn't defective. That is the software trying to artificially induce contrast - if you take your phone and try some lowlight pictures you'll see it jump to a blue/purple/red tint as it tries to do its ultrapixel lowlight "magic". I can see this happen on mine too. The problematic phones are MARKEDLY worse.
I think a software fix will rectify the situation, and since HTC has acknowledged the issue, it will come in the next update. Unlike Samsung, whose sh*t Galaxy Nexus screens were so poorly made, yet they refused to acknowledge the problem.
raphytaffy said:
I really hope someone smarter than I am can get to the root of the purple tint problem and hold HTC accountable for it if it is indeed hardware related. I bought this phone off contract and I expect a return on every penny.
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Click to collapse
The sensor is too good at what it does. Even with no light it is still trying to "sense up". Same effect seen on other ultra low lux cameras. Easily rectified with better software. It might just be that the sensors that exhibit this effect are actually better than the ones that don't.
Sent from my HTC One using xda app-developers app
Install the stock 4.3 camera APK. Fixes the problem.
Sonic2756 said:
Install the stock 4.3 camera APK. Fixes the problem.
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Click to collapse
Is it possible to install the stock 4.3 camera AND keep the stock HTC camera?
Frankie1588 said:
Is it possible to install the stock 4.3 camera AND keep the stock HTC camera?
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Click to collapse
Yup!
Those pics look about normal. The noise I've seen on defective cameras were bright purple or red. Very very bright.
Sent from my HTC One
Lykarsis said:
Those pics look about normal. The noise I've seen on defective cameras were bright purple or red. Very very bright.
Sent from my HTC One
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Click to collapse
Yep...this whole thread reminds me of my DSLR days and the Dpreview forums. Go take some real pictures and see what you get. If you still see purple casting on the picts then it is probably software. Now, you may see some purple fringing when there is bright light (ie sun) just off the edge. This happens with most phone cameras (and many regular). It would just be the bright light that would be purple though.
I am no expert but I cannot see how anything S-off would cause a purple tint/fringe.
Sonic2756 said:
Install the stock 4.3 camera APK. Fixes the problem.
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Click to collapse
I just took this pic with the gpe camera and still got the blue hue. Really hoping it's software and not hardware on this one. Are you referring to a 4.3 leak sense camera? If so could you point me in the right direction to find it please?
Sent from my HTC6500LVW using xda app-developers app
Joanni said:
I just took this pic with the gpe camera and still got the blue hue. Really hoping it's software and not hardware on this one. Are you referring to a 4.3 leak sense camera? If so could you point me in the right direction to find it please?
Sent from my HTC6500LVW using xda app-developers app
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Click to collapse
He may mean the camera.apk from the CM 10.2 ROM but I am not sure either.
Sorry
Turn the iso down... What happens is the lens tries to open too much and is catching the ends of the light spectrum. Ex. Reds and blues. Other phones might not get these colors because the RF Stopper won't allow the lens to open up enough to start getting those colors
Sent from my HTC ONE
I saw at least one person mention that their camera wouldn't capture focus on anything further than 3 feet away. I was experience that problem too. This evening I was at a football game and was getting CRAP focus on the field. I was getting the people three feet in front of me in focus. I wondered if the lens was dirty. I wiped the lens with the camera app open and it forced a refocus and it finally grabbed focus out on the field. I tried shifting focus to other areas and focus was crap until I covered the lens and then let it refocus on the new item. Then it would grab a crisp image. If anyone else is encountering this issue, with the focal length not adjusting, I was curious what would happen if you tried the same thing.
Obviously this isn't ideal but it at least provides hope that software could remedy the issue.

Camera Sucks

It's great when in perfect light. Low light, forget about it.
I mean......
Sent from my HTC6500LVW using xda app-developers app
dbornack said:
It's great when in perfect light. Low light, forget about it.
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Click to collapse
Some have said "Change the ISO to 200"
HTC said "Go to settings / apps / camera / delete data" .. it actually seemed to make at least a little difference.
I put a new ROM on there with Android 4.3 and it seemed improved but still had the coloring issue you showed.
It seems like software could fix it, but it's hard to tell. Why are HTC replacing some of these if it can be fixed with software?
dbornack said:
It's great when in perfect light. Low light, forget about it.
I mean......
Sent from my HTC6500LVW using xda app-developers app
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I understand people like taking photos of all kinds of stuff but why even bother taking a picture from 200 feet away in a dark room? Even if the colors looked better it seems like such a pointless photo. To each their own I guess.
m4rk0358 said:
I understand people like taking photos of all kinds of stuff but why even bother taking a picture from 200 feet away in a dark room? Even if the colors looked better it seems like such a pointless photo. To each their own I guess.
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Took that specifically for this post.
Almost seems that zooming in takes care of the lighting, but obviously then more pixelated.
Why is it a circle pattern too? I'm tempted to pull out the lens cover to see any different.
Was this an issue with original 4.2.1 release on other carriers?
Is this an issue on Google Play Edition?
Sent from my HTC6500LVW using xda app-developers app
Your doing it wrong.
These were taken at the Volbeat concert last week.
The only adjustment I made to stock camera settings was changed it to nighttime mode.
Sent from my HTCONE using XDA Premium 4 mobile app
dbornack said:
It's great when in perfect light. Low light, forget about it.
I mean......
Sent from my HTC6500LVW using xda app-developers app
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Click to collapse
its too dark and you are too far away. Maybe the lumia 1020 could handle that, but I doubt anything else would get a decent picture.
You could try my olympus OM-1 with manual shutter and telefoto lens... Got some great Northern lights shots with 20second shutter.
My point is that it just shouldn't be that grainy. I'm not looking to mount that shot on the wall. My GS3 AOSP would have done a lot better I feel.
Point is, camera sucks in low light. I'm not the only one having the issue.
Sent from my HTC6500LVW using xda app-developers app
Its not a DSLR camera so stop expecting the same quality of photos.
Sent from my Nexus 7 using Tapatalk 4
Dark Jedi said:
Its not a DSLR camera so stop expecting the same quality of photos.
Sent from my Nexus 7 using Tapatalk 4
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Click to collapse
This times 1000. People's cell phone camera expectations have gotten ridiculous over the last year or so. Want tremendous shots in any lighting situation? Go buy a DSLR, like Dark Jedi said. Simple as that. Not saying you can't be disappointed by how some shots come out, but let's be realistic. It's a cell phone.
Sent from my HTC6500LVW using Tapatalk 4
Guys, quit flaming the OP. This is a widespread hardware defect on many Ones and there's a huge thread about it in the international forums here:
http://forum.xda-developers.com/showthread.php?t=2317507
If your camera shows a bright purple/pink tint in low light, it's defective. HTC is currently trying to pass this off as a software issue and will roll out an update with 4.3 to lock down the ISO and do some color balance tweaking. It'll sort of mask the problem but probably isn't an actual fix. Wait until after the update, and if it still does this (which is more than likely), complain to HTC customer service and they'll probably let you send it in for repair.
Amazing. No flash.
Sent from my HTC6500LVW using xda app-developers app
I think one problem with the OP picture is that from what I can tell, the only lights in the place are those on stage. However, all off those are colored lights. No natural, white light. I think that is one of the biggest reasons for the tint.
Sent from my phone using an app
dbornack said:
It's great when in perfect light. Low light, forget about it.
I mean......
Sent from my HTC6500LVW using xda app-developers app
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Click to collapse
Have you tried using HDR or Night mode? HDR is supposedly better for low and high light environments.
Go to the camera image adjustments, and try changing the exposure next time. You are taking a photo in a dark room where the lighting is illuminating only part of the photo. The camera's light sensor can't tell what to do for the light source.
dbornack said:
My point is that it just shouldn't be that grainy. I'm not looking to mount that shot on the wall. My GS3 AOSP would have done a lot better I feel.
Point is, camera sucks in low light. I'm not the only one having the issue.
Sent from my HTC6500LVW using xda app-developers app
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I disagree about the GS3. I had it and it was really not that great. At that distance and low light expect grain and probably some strange colors if you are asking it to recognize strange lighting. Not sure if the purple tint is due to the lighting in the room or some other issue though. Photography is all about light whether you use the camera on the phone or a top of the line DSLR....still about the light. At that distance you are just not getting enough light to the sensor. You could try the max iso setting, but not sure if that would make a difference. Otherwise, you would need to leave your shutter open for longer which in turn would cause shake.
well I think we can say this is a software bug at least and not a physical phone problem.
I *hope*
Well I took a couple of photos at night using different settings. I think the photos came out alight and don't see the complaint some has with the camera.
First one was night mode
Second one was hdr mode
So very useable camera at night just have to take the time to set it up. I am sure I could get better photos if I used the manual settings.
I know anyone who are camera nuts will say auto mode never works right like you think it should. it's just made for people who can't use the individual settings
Sent from my HTC6500LVW using Tapatalk 2
I've also read in a couple of places that HTC is replacing phones with the issue.
Has anyone had theirs replaced? What was the process? I just hit a Verizon store, and they said they were unaware, and therefore weren't going to be replacing them.
Also, spent a half hour on the phone with HTC, of which they took me through the *yawn* rudimentary steps of clear cache and data on the Camera app, wiping cache from recovery, etc.
They said they will NOT be replacing phones, and I'd have to wait for the 4.3 update, of which the guy "knows for a fact that it will be fixed then"
Oh well..
dbornack said:
Also, spent a half hour on the phone with HTC, of which they took me through the *yawn* rudimentary steps of clear cache and data on the Camera app, wiping cache from recovery, etc.
They said they will NOT be replacing phones, and I'd have to wait for the 4.3 update, of which the guy "knows for a fact that it will be fixed then"
Oh well..
Click to expand...
Click to collapse
Anybody having problems with the camera using a BofA app. I'm trying to deposit a check into bank of america and the picture keeps getting rejected! I never had the problem on my bolt.

Low light

At the club, at the bar, or just in your mom's basement, nighttime is when you come out to play. Rate this thread to express how the OnePlus 3T's camera performs when no or low light is present. A higher rating indicates that the camera sensor "sees" lots of light in dim conditions, and that the resulting photos have minimal noise. A higher rating also indicates that when the flash fires, the resulting photo is evenly-lit without any bright spots.
Then, drop a comment if you have anything to add!
Blurry images, all the time, totally unacceptable. Using OS 3.2.8
Rated 4, you need to know how to take the best shot. Not exactly the point and shoot but otherwise with manual controls it's really good.
vicusbass said:
Blurry images, all the time, totally unacceptable. Using OS 3.2.8
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Click to collapse
Definitely agree with this. Huge downgrade and easily the thing I miss the most from the 6P.
Night shots
Ok here's mine taken in low light
exaflare said:
Ok here's mine taken in low light
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Click to collapse
Holy moly
Manual mode?
exaflare said:
Ok here's mine taken in low light
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Click to collapse
That must be manual mode because whenever i get the phone out to take a quivk picture theres always a bot of noise in the image its not really clear at all
MaxFTW said:
Holy moly
Manual mode?
Click to expand...
Click to collapse
Monjur18 said:
That must be manual mode because whenever i get the phone out to take a quivk picture theres always a bot of noise in the image its not really clear at all
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Click to collapse
auto, HQ mode, as you can see both shots are handheld as per my shadow on the lower right of the 1st picture.
HQ modes gives cleaner output than manual except if ISO is 100 but we need tripod for that because we need also longer exposure which I believed OIS can't handle longer than 1/3s due to handshakes
Another night shot test after installing the new Oxygen OS 4.0.3 with improved camera in low light.
Hello guys,
Am planning to buy 3T. Can you rate this model on overall basis ? Also, does anybody know about 4T or 5T release date ?
Sent from my iPhone using Tapatalk
IndianApple said:
Hello guys,
Am planning to buy 3T. Can you rate this model on overall basis ? Also, does anybody know about 4T or 5T release date ?
Click to expand...
Click to collapse
5 may launch at the end of April or may.
News is sceptical though.
Hi there,
I've some problems with my camera, when i take a shot the picture isn't very clear.
Do someone have an idea, what i can do?
Sorry i can't upload an Image/Link =(
Thanks! =)
m4l4g4 said:
Hi there,
I've some problems with my camera, when i take a shot the picture isn't very clear.
Do someone have an idea, what i can do?
Sorry i can't upload an Image/Link =(
Thanks! =)
Click to expand...
Click to collapse
Try manual mode.
In low light use hq mode for better pictures.
And look on the lens if it's dirty.
Here are some pics i took
Navi44 said:
Try manual mode.
In low light use hq mode for better pictures.
And look on the lens if it's dirty.
Click to expand...
Click to collapse
Thanks, HQ is working for me.
I donn't know what to expect nowadays, but it's definately bad.
Here's some lowlight shots, I don't take many pictures coz photography is my least priority right now, I bought 3T for its performance hehe!
Taken last week 9 o'clock p.m.
Zoooooooommmmmmm!!!! :good:
IndianApple said:
Hello guys,
Am planning to buy 3T. Can you rate this model on overall basis ? Also, does anybody know about 4T or 5T release date ?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
4T or 5T? Are you kidding me?
Needs Improvement
The camera could use an upgrade in software. Blurry and noisy images in low light. But no issues in manual mode.

jelly scroll on s9??

Hey guys,
I noticed in a few occasions this issue. Specially in low light. Can anyone try to download this picture, zoom in and scroll and report their experience ? I don't it's just my unit... Thank you
I get this as well, but only in very low brightness. I think it is just the amoled screen ghosting which is common with pure blacks
Yeah it's normal with AMOLED in low light with low brightness. Black smear. It's been happening since at least the Galaxy s7
Sent from my SM-G960U using Tapatalk
daniel4653 said:
Yeah it's normal with AMOLED in low light with low brightness. Black smear. It's been happening since at least the Galaxy s7
Click to expand...
Click to collapse
Thanks I was just trying to figure out if my unit was faulty and needed to be sent back for repair or if it's the nature of this screen. Out of curiosity I wonder if iPhone x display suffers from this as well. Also I heard Samsung galaxy s8 did not have this issue??
Teet1 said:
I get this as well, but only in very low brightness. I think it is just the amoled screen ghosting which is common with pure blacks
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Thanks for your feedback. It's a shame though.. Luckily this happens rarely.

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