Hey guys, its been like 3 days since I lost completely the signal on my nexus device, the airplane mode keeps turning on and off on its own, looking at my status everything is "unkonwn" I mean, the baseband, IMEI, radio its off etc..
Ive tried rebooting the phone, pulling out the battery and sim card, doing factory reset, flashing new rom/kernel/radio, and nothing has worked.
Ive almost accepted that is hardware related and that I have to send it to the carrier service to get repaired.
I was just wondering if luckily someone out there had the same problem and figured out how to solve it
Cheers
Related
I am on my second International HTC one X and both devices would lose the carrier signal quit often... I would either go to airplane mode, or turn the network off and on and it would grab it again. Sometimes it would be good for the day and other times, I would have to do it a few times....
I wanted to think it was my carrier having issues (MTS in Winnipeg MB Canada)... however, this has never happened on my many other devices. Now I wake up today and turn on the mobile data, after awhile... it does not connect, under settings it says disconnected because service is unavailable. I tried reboots, restart, airplane mode, checking apn settings.... on my last reboot, it says No signal/emergency calls only.
So now I am fearing a hardware issue (but I find it odd it happens on both my one xs).
I love this device and aside from this potentially huge issue.... I have no complaints, so I will ask here and see if you guys have any solid input.. before I contact htc!
I also popped my sim in and out, as of right now...
Thx in advance.
**update: it almost seems like putting wifi on, knocks out my carrier signal.... after an hour of doing the above things, I turned off wifi, went to airplane mode and now my signal and data is there (it makes no sense) and it is quite a hassle
The weirder part is, it seems to only be in the morning.... once I am up and running, I do not seem to have many issues through out the day, but If I put wifi on long enough... It goes to no signal/eventually....
If I do not put on wifi, it either does not drop.... or I am not noticing.
I've just begun having network problems but I'm not sure it's related to your situation. I'm in Australia on the Optus network.
It happened suddenly yesterday. Service completely cuts out for extended periods. It will occasionally come back on for a short while (long enough to download all my sms) but will then cut out again. When the signal does briefly come back in, the signal strength is decent: it's an all-or-nothing proposition.
Did you manage to resolve your situation? Would be interested to know what resolved it for you.
I've had this phone since early April when it was released here and the is the first issue I've had with it. I haven't done anything new to my phone in the past week so I'm finding this strange. I'm running Leedroid 4.0.0 but I've had that installed for weeks without issue. I'm worried it could be a hardware issue.
I'm going to try reflashing it tonight to see if it's a software issue.
Hey folks,
Something strange happened to my HTC One X. Everything has been working as expected. As I was getting on a plane, I put my phone in flight mode. Right up to the point where I put it in flight mode, it was working fine - calls, data, everything. When I got to the other side and took off flight mode, it showed NO SERVICE. It will no longer connect to any network. I've tried several SIMs with no luck. I'm running CM 10.2 nightly builds, but I've reinstalled several different ROMs with no luck. Is my radio broken? Admittedly, I have been installing different radios, but I can't see how that could be the problem. It had been days since I installed a new radio, and it was working fine up to this flight.
If I use a tool like Test Your Android and view the SIM card information, it shows the correct SIM country, Operator Code, but no phone number. If I got to Settings, the IMEI shows normally as does the baseband. It just refuses to connect. Any ideas?
A month ago, somewhere in Vietnam, i put my phone in airplane mode while inside the plane. on landing i tried to turn the airplane mode off but it stuck in "turning off" and no network i was using a Vietnamese sim-card, so i took it off and i put back my tmobile one sim but that didn't help. i got stressed and i kept changing sims, turning the phone on and off, pressing the airplane mode button while sim tray was in or out , was trying every possible combination that i could think. after 30 minutes it found a network somehow and it came out of the airplane mode that was stuck. i couldn't believe it. Tho dunno what really fixed it but keep trying...
Interesting, thanks for sharing that. I have the feeling that if I were to go back to Spain, it would connect to Movistar again. But the question is, what do I do for the next two weeks.... =/
I will keep trying for sure.
n1kos said:
A month ago, somewhere in Vietnam, i put my phone in airplane mode while inside the plane. on landing i tried to turn the airplane mode off but it stuck in "turning off" and no network i was using a Vietnamese sim-card, so i took it off and i put back my tmobile one sim but that didn't help. i got stressed and i kept changing sims, turning the phone on and off, pressing the airplane mode button while sim tray was in or out , was trying every possible combination that i could think. after 30 minutes it found a network somehow and it came out of the airplane mode that was stuck. i couldn't believe it. Tho dunno what really fixed it but keep trying...
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I just noticed something else. My battery is being drained constantly by Phone. As long as the device is powered on, Phone is using the battery. It's like the radio is stuck in call mode. wtf???
I exactly have the same issue.. Been searching for solution everywhere.. an somebody pls help us?
mcoolit23 said:
I exactly have the same issue.. Been searching for solution everywhere.. an somebody pls help us?
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I eventually figured out my problem. Bad SIMs all the way. My SIM went bad, and the other two I tested with happened to both have gone bad. Finally got a good SIM and everything was back to normal.
boughness said:
I eventually figured out my problem. Bad SIMs all the way. My SIM went bad, and the other two I tested with happened to both have gone bad. Finally got a good SIM and everything was back to normal.
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Click to collapse
BTW - I didn't find this out until after I ordered and received a brand new phone, after assuming my radio was completely broken. I tried all three SIMs in the new phone and none of them worked. You can imagine how pissed off I was. Thankfully - magically - the new phone had a broken vibration mechanism, so I was able to get a full refund, and I'm once again happy with my HOX. Also took the opportunity to flash a clean CM 10.1.3 for a fresh start. Super happy phone.
Hi everyone,
I'm running into what seems to be a common issue with this phone - getting a no service error. This started happening after I turned my phone on this morning, and I don't recall changing anything that could have caused this.
When I look at the testing menu, the network status flickers between no service and emergency calls only. The network mode defaults to "Unknown", and when I try to change it to anything else it will return back after a second. The radio status is set to off, and if I click the button to turn it on, it does not appear to do anything. I've tried rebooting my phone several times, pulling the battery, reseating the SIM card, clearing the cache, but nothing I've tried so far seems to work.
Is there anything I can do that minimizes destruction (clearing all data or doing a reflash) to get this working?
Thanks in advance.
EDIT: I'm not sure what I just changed, although my phone decided to connect to the network... Huh!
I have an LG-H815 running the v10c-EUR software. It's been running fine up until today. Today when I turned off the phone and turned it back on, I got a notice of "service disabled" and the phone was showing the search symbol above antennae reception bars for a minute or so and then it would change to a small red "X". I have taken the battery out, removed the Sim card and put everything back to no avail. I tried the sim card in my old phone and it works fine. I did a complete wipe and factory reset and the problem persists. The phone will report "no sim card" if I start it up without the sim. When I put the sim in, it just says "service disabled" and then "no service. " I even tried going back to default apn and then re-entering my straight talk apn and rebooting - still nothing. I have not added any programs lately and I have been using a Qi charger with an aftermarket sticker with no problems whatsoever for the past 45 days. I haven't had so much as a hiccup with the phone until today!
Has anyone else experienced such a crazy and sudden loss of service? Is my radio fried, or is there a software solution to this? Any help would be greatly appreciated.
I sure hope I can get some ideas on how to fix this. I have square trade coverage on this and my only option is to send it to their repair center. That seems like it would be a total waste of time.
Try your sim card in another phone and another sim card in your phone to determine if your sim card is faulty or maybe your sim card reader. I get the "service disabled" message until I enter my pin code.
I tried the sim swap out and nothing. I also was getting a weird phenomenon where very briefly I would get one bar of signal and the no signal warning would shut off, then in a matter of seconds, the signal would fade and then shut completely off again. This looks like it is almost certainly a hardware issue that has nothing to do with the sim card or sim card reader. I sent if off to the SquareTrade service center to see if they can fix it (doubtful). I'm hoping I get a good result from them as I have not LG warranty and bought the Squaretrade coverage at the time of phone purchase.
I'm getting this occasionally. Occurs randomly.
According to posts around here, the G4's stock ROM and stuffs are bad. Only thing to do is wait for them to fix it. Maybe it's related.
Sent from my LG-H812 using Tapatalk
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
fpsq said:
Have you been asked for your sim card pin? Maybe we face the same issue?
http://forum.xda-developers.com/g4/general/reboot-sim-pin-unfortunately-process-t3192485
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No, I haven't been asked for the SIM card pin. My problem was definitely a hardware failure. I filed a claim with Squaretrade and shipped it off to their California service center. I just got the phone back today after a week's wait. At first, the service guys were saying it was a software problem and I wasn't covered. Then I called the claims department and read them the riot act and insisted they update my information to the service department about not having changed the software at all when the problem arose and all the steps I had taken to establish rather conclusively that it was indeed a hardware malfunction. Well....lo and behold, I get an update the next day that they had replaced the motherboard and it was now working fine. If anyone else has this same problem and you happen to have squaretrade insurance, the precedent has been established that it is a hardware issue and you are covered.:good:
This happened today and the phone kept shutting off as well after freezing and now won't turn on. It may have hard bricked itself. Going to try another g4 battery at the t-mobile store or maybe get a replacement. Hopefully certain un-backed up things can be recovered.
I reset the phone adding some press in SIM CARD slot and signal was recoverd, seems like hardware issue.
I had the same thing, only after going back to factory settings the phone works fine again...
bartbla said:
I had the same thing, only after going back to factory settings the phone works fine again...
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It happened again and now after going back to factory settings, the problem stays...
Happened to me as well. Removed SIM, mem card and battery and left the phone to cool down. Putting back everything after an hour fixed it.
happened to me just now.
when i press the power button nothing happened, so i decided to remove the battery and restart it.
after restarting service disabled is displayed on my lockscreen. i checked the imei and "unknown" is written.
does anyone here know a fix on this? doesn't have a warranty so i don't know how much LG service center will charge me if i take it to them directly.
It just started to happen to me yesterday after 18 months of use.
Its the very same problems. Im rolling with a LG G3 thoug.
It even did persist after several ROMs clean flashing and even a stock FW flashing.
All of sudden, its working again for an hour or so!
U all need to flash modems of H815 MM or custom via TWRP Or flashfire...usually its a zip file search here on xda
It's the battery!
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
asprei said:
I had the same "service disabled" nightmare, then I realized the problem started when I swapped in a freshly charged battery. My batteries have been misbehaving recently, and they've probably cycled to their max. When I changed back to a different battery the issue disappeared. I've had this a couple of times now, where "service disabled" would come up, restarting wouldn't help, but switching back to the previous battery did. My suggestion: test your phone with a different battery.
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I bought a new battery and, first start with the new battery was ok, but the second restart the problem returned...
With a lot of times trying different methods, I found out that restarting the phone while connected to a charger or computer always works for me (tried this at least 20 times and it always works).
Turning on the pin-code of the sim also seems to do the trick, the phone first displays service disabled and then asks for the pin, after entering the pin, the sim becomes active (I only rebooted like this a few times, but it worked every time).
Had this problem. Done a hard reset which seems to have fixed the problem at least for now ( only been one day! Keep waiting for it to start doing it again but so far so good)
I found out that restarting the phone while connected to a charger works for me too
Hi gang, got a bit of a strange one here. had my G3 for about 15 months so far, and save for having to send it back after a few months for something i cant remember, its been a great phone until tonight when for some reason, it has decided to not connect to wifi or bluetooth. I have tried rebooting numerous times, and still the same. I have ran a factory data reset and still the same. When i factory reset the device, i tried to connect to the wifi however the phone simply rebooted and carried on rebooting until i took the battery out. If i get into the OS on the phone, and try to turn wifi or bluetooth on they simply say turning on, but never complete the turn on and seem to get stuck. My phone is an unrooted phone as i need it for banking apps that wont work due to the root.
I have searched on the net and have noticed numerous pages about this yet nobody appears to have a solution for it. i am going to give Three a ring tomorrow and organise the phone to be returned, but im just curious why this has happened? any ideas?
Same here, waiting for marshmallow official update, hope will work