Develop Bugs

"Error 16" Boost Mobile?

Recently I have been having a problem with error 16. It happened of course when I activated on boost mobile. Then 3 days later it hit me 2 days in a row. And now a week later I am getting error 16 again. Did some research and couldn't find a fix. I know how to get it to go away I just need a way to make it stop repeating. Any info? Thanks
Sent from my PC36100 using XDA App

I'm on a boost prl. And a custome Rom.
Sent from my PC36100 using XDA App

Did you flash your phone yourself or did you pay to have someone do it for you? I know how to fix the error but lets figure out why it keeps happening also. The only time I've ever got that error is when I first activated the phone. Also, did you have to apply a fix each time it gave you the error or did it fix itself?
Sent from my PC36100 using xda premium

What prl are you using? Also would that work for me?
Sent from my BOOSTed EVO using xda premium

I just flashed to boost... Would like some input.
Sent from my BOOSTed EVO using xda premium

ERror 16 FIX is .......Just call 365
Sent from my PC36100 using Tapatalk

How do you fix i have recently been having the same issues. it comes and goes. ill make a call and sometimes get the error then i just hang up and try again then will usually fix itself

The only time this happens to me is when I turn on the donor phone, I don't even have to make a call with it, and then turn on the Evo.
This is the only time this ever happens to me.

In my experience error 16 happens when Boost initiates an OTA PRL update and when the flashed phone does not respond correctly (as a Boost phone would) it is flagged and error 16 results.
What you need to do to avoid it is to wait for an automatic PRL update after you activate the donor phone and only then flash the receptor phone.

Error 16 is a "Sprint" security Flag. It not related to Boost at all. What typically causes it is the radio still has some of the old MEID or ESN locations. When you flashed your new phone did you find the correct amount of locations in hex memory? I think 9 for MEID and 11 for ESN? Any less and the old info is still in hex memory and it will NOT authenticate. When you do your ##debug# I bet you'll see AN/AAA authentication = failed or so... check that out.
As far as clearing it, the only I know is to let the call go thru to Sprint. They will verify your Boost account and then reset your account. But if the phone is not fully flashed it will work but error out again later on.

hello i got this error and let teh call go through but instead of sending to a rep it just says please contact your customer support provider at the end -- it hap[pened before but it went to asprint rep who helped me.. any ideas?

I don't know if it's actually related, but I'm getting that error only when I change Network Name through Service Programming from Sprint to Boost Mobile. After i verified account by talking to rep that error never happened again to me. Bt I'm still on old baseband and a PRI for over a month without any issue (except for battery life). Will update PRI and baseband now to see what is gonna happen.
Does anyone know is it ok to update NV from this thread?
[ Radios ][ 9-5 ] All EVO Radio, WiMAX, PRI, NV & HBoot versions

just stay on the line and talk to the rep. they know exactly whats wrong and will fix no ??? asked. just remember to tell them the donor phone when asked what kind of phone

I've had this problem also anytime I turn on the donor phone, it's a super easy fix and you don't have to talk to anyone. What you need to do is find a temporary MEID, there's a topic at http://www.howardforums.com/showthr...ow-ESN-s-for-activations-here-(NO-QUESTIONS!) with tons of them (many are in use but look around) than (while leaving your donor phone off) go into your My Account on the boost website and change your MEID to the temporary MEID, wait a few minutes and change the MEID back to your correct MEID. This will fix the error number 16 problem. Keep in mind as well than anytime I've done this Ive left my Evo turned on, didn't have to restart or anything.
A second solution as the post above, you could wait on the line and tell them you're just trying to make a call, give them the description of your donor phone and they will call you back on another number and have you make a test call etc (make sure you do it from your Evo). They may or may not need to call you back though, this is just what I've always been told. The only solution I ever needed with this problem is the first one.

kc3 said:
I've had this problem also anytime I turn on the donor phone, it's a super easy fix and you don't have to talk to anyone. What you need to do is find a temporary MEID, there's a topic at http://www.howardforums.com/showthr...ow-ESN-s-for-activations-here-(NO-QUESTIONS!) with tons of them (many are in use but look around) than (while leaving your donor phone off) go into your My Account on the boost website and change your MEID to the temporary MEID, wait a few minutes and change the MEID back to your correct MEID. This will fix the error number 16 problem. Keep in mind as well than anytime I've done this Ive left my Evo turned on, didn't have to restart or anything.
A second solution as the post above, you could wait on the line and tell them you're just trying to make a call, give them the description of your donor phone and they will call you back on another number and have you make a test call etc (make sure you do it from your Evo). They may or may not need to call you back though, this is just what I've always been told. The only solution I ever needed with this problem is the first one.
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Click to collapse
Cool thanks i will try your first method next time!!

Offering to sell a service is against the rules. Posting a paid service will warrent a ban

Error 16 Fix!! Only if you have a 2nd working BM cellphone.
I believe that BM Reps are now aware of the main cause of Error 16; Consequently, they may some times be hard to convince....Anyways here is a work around:
You need a 2nd working BM cellphone ( let's call it replacement cellphone), that is not active on any other account:
PS: Your donor phone is not what I am talking about ( matter of fact you should take its battery out and hide it somewhere in your basement )
By Flashed phone I mean your (EVO, EPIC, NEXUS....)
1- Turn OFF Both cellphones (replacement and flashed).
2- Log into your BM account, got to upgrade device, and activate the replacement cellphone
3- Turn ON the replacement cellphone (ONLY) and let it sync with the network... Test it by calling 611, if working call someone you know to double check...
4- Turn OFF replacement cellphone
4- Log into your BM account, got to upgrade device, and activate the Flashed cellphone
3- Turn ON the Flashed cellphone (ONLY) and let it sync with the network... Test it by calling 611, if working, call someone you know to double check...
Hit thanks if I helped you...

It's not that complicated. All you need to do when using this method to fix error 16 is:
1) log into boost acct, go to update handset and enter extra meid, click OK twice until you get to the screen with msl, msid, and phone number at the bottom of screen.
2) now go to main acct info screen and then click on update handset again, enter donor meid, click OK twice and you are set. Just make sure donor is off first and really you do not even have to turn off the flashed phone. I have done this probably 100 times this way with no problems.
Kc3 explained this a few posts above us already, but you don't have to wait more than a second or two before changing back.
Sent from my PC36100 using xda premium

Klown80 said:
It's not that complicated. All you need to do when using this method to fix error 16 is:
1) log into boost acct, go to update handset and enter extra meid, click OK twice until you get to the screen with msl, msid, and phone number at the bottom of screen.
2) now go to main acct info screen and then click on update handset again, enter donor meid, click OK twice and you are set. Just make sure donor is off first and really you do not even have to turn off the flashed phone. I have done this probably 100 times this way with no problems.
Kc3 explained this a few posts above us already, but you don't have to wait more than a second or two before changing back.
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
The problem with this for me is that I'm grandfathered to the old Pay-as you-go. and if I change my handset I loose that service.
Any other suggestions?

thecensor said:
The problem with this for me is that I'm grandfathered to the old Pay-as you-go. and if I change my handset I loose that service.
Any other suggestions?
Click to expand...
Click to collapse
Stay on the phone when you get the error 16, at the end an operator should get on the line, just make sure you tell them about the donor phone if they ask any questions, dont tell them about the flashed phone at all. If they ask, tell them you just went to make a call and started getting this error.
Hope this helps!

Flashing E4GT to boost mobile, need help PLEASE. :(

I follow the steps in this thread TO THE LETTER. Now I can't get data on my phone, can't call out or anything. I started with a Sanyo Incognito, and was using it as the cloned from, and my E4GT as the cloned to.
It's really annoying. Can anyone tell me if there's something wrong with the steps, or if there is any other way that is easier? I really need my E4GT on and running.. :crying:

If by "can't call out," you means that your phone isn't able to place calls, then forget data for now. If your calls and texts aren't working as they should, then you're skipping a step or two. Something went wrong with your MEID repair... go back and make sure that it went through as intended, or do it again if needed.
Otherwise, you need to verify that your Sanyo has data and that you are extracting the correct info from it. Either way, you're probably better served re-reading the thread and posting there for more help. Good luck.

when you make a call do you get code 16 at the end of the message?
If so do this I had this same issue and it fixed it right up:
http://blog.pugetsoundelectronics.c...-code-16-on-a-flashed-boost-mobile-phone.aspx

I followed a different guide, and it didn't work at first. But in all of these guides, nowhere dis it say to input sprint ha and aaa keys into the 0 slot and boosts let's into the 1 slot. A key piece of info that they never wrote up.
So, I'm probably going to do a revamped write up on it in a few days. Since they didn't get it right.
And yeah, I got the error 16 code. It transferred me to boost, I told them I was using a Sanyo Incognito, and she fixed it right up! Just make sure you say you're using the old phone, not the new one you flashed to.
Sent from my SPH-D710 using XDA

[Q] Need help getting an EVO on MetroPCS...

Hi all,
Thanks for a least looking at this thread and providing feedback. So here is my situation.
1. Bought EVO 4g from a friend who bought new phone and transferred his phone number from Sprint to Verizon so the phone does not have access to Sprint's network.
2. My wife has a crappy MetroPCS phone I would like to replace with the EVO 4g.
3. I have all the software that has been talked about in many threads here: diagnosis drivers, cdma workshop, prl, and a few other things which I can't remember.
4. I have rooted the phone with S-OFF and currently running MetrogenMod 4.5
Q1: Does the phone need to be on the Sprint network in order for me to get the phone working on MetroPCS?
Q2: After reading all of the forums it sounds like the phone will magically work on MetroPCS' network, but something tells me I'm missing something?
Q3: How do I get my wife's phone number transferred over to this phone? It seems I can only transfer the current phone number that the phone has even though it is not mine.
Thanks again in advance and I apologize if these questions have been asked before, but I did not see any.
Jamdev12
PS: Ok after reading and getting familiar with this stuff it seems there are two ways of doing this, but I rather get some expertise from someone first :
1. Easiest method. Call MetroPCS and request an ESN swap. Since I own both phones I don't foresee this as illegal and I've heard of people successfully getting this done.
2. Hardest method and possibly bricking the phone. Call Sprint and request MLS number. Then use the software that is available to get ESN from old phone and write it to the new phone. If done right, the new phone will act and connect as if it were the old phone.
To all, am I correct in the above assumptions?

You shouldn't need to call sprint for your msl..search the play store for "msl reader". It'll save you that hassle anyways. ....Did a quick search and found this guide over on af.. http://androidforums.com/evo-4g-all-things-root/538899-guide-metro-pcs-donor-flash.html .. I flashed to boost so thats the extent of my experience. Hope it helps.

Hi nrvlljr,
Thanks for this link. I will be trying this tonight and if I get it working, I'll post my findings. Wish me luck. :good:
jamdev12

jamdev12 said:
Hi nrvlljr,
Thanks for this link. I will be trying this tonight and if I get it working, I'll post my findings. Wish me luck. :good:
jamdev12
Click to expand...
Click to collapse
Break a leg buddy..Just make sure to follow the instructions to a tee and you'll be fine.

nrvlljr said:
Break a leg buddy..Just make sure to follow the instructions to a tee and you'll be fine.
Click to expand...
Click to collapse
Hi nrvlljr,
Thanks for the encouragement. Unfortunately it did not work for me. For some reason the phone is unable to log into the MetroPCS network as my old phone. One thing that confused me about the instructions was to save the nam1 and Nam2 data for my old phone because not once after that did I use this data to reprogram the new phone. All it says is to replace the ESN and meid numbers in the nvm folder and reboot.
Next I tried the MetroPCS tutorial in the developer forum to get MetroPCS working, ROM and everything without success. I'm able to connect via roaming, but not on my current phone number.
Anyways, if you or anyone here has any ideas, I would gladly appreciate it. At least the phone is not bricked, yet.
Thanks in advance.

jamdev12 said:
Hi nrvlljr,
Thanks for the encouragement. Unfortunately it did not work for me. For some reason the phone is unable to log into the MetroPCS network as my old phone. One thing that confused me about the instructions was to save the nam1 and Nam2 data for my old phone because not once after that did I use this data to reprogram the new phone. All it says is to replace the ESN and meid numbers in the nvm folder and reboot.
Next I tried the MetroPCS tutorial in the developer forum to get MetroPCS working, ROM and everything without success. I'm able to connect via roaming, but not on my current phone number.
Anyways, if you or anyone here has any ideas, I would gladly appreciate it. At least the phone is not bricked, yet.
Thanks in advance.
Click to expand...
Click to collapse
Ok, so after more fiddling, I was able to get Data working, but no talk and text. To get data working, I had to run DFS to import the latest PRL from MetroPCS into the phone. Once I did that and rebooted the phone, 3G started to work, but still could not get Talk and Text to work.
Then I did the worst thing that I could have done, I think. I order for me to get Talk and Text working, I took the phone to a MetroPCS. Well, I let them run the phone through Houdini and now Talk and Text work, but I can't get 3G to work even though I have a plan that has Talk, Text and Data and I have reloaded the MetroPCS PRL in the phone.
Has anyone ran into this problem? Would I have to get my phone off the MetroPCS database in order for me to get 3G running again? Any help would be gladly appreciated.

Hello, I, new here..
I have literally tried everything i have read from forum to forum, post to post, from installing DIAG drivers to QPST, apn, anycut, everything i have found and cannot make my EVO to connect to the web. My sister had this phone fully working (except 4G) and now that i transferred it to my account i make calls and text but not MMS or WEB. less 3G. I am very frustrated but willing to keep on reading instructions if anyone would be able to help!!. Thank you very much and you guys are doing a very great job. miraculously i am obtaining knowledge i never even though it existed! unfortunately havent being able to solve my problem.

jamdev12 said:
Ok, so after more fiddling, I was able to get Data working, but no talk and text. To get data working, I had to run DFS to import the latest PRL from MetroPCS into the phone. Once I did that and rebooted the phone, 3G started to work, but still could not get Talk and Text to work.
Then I did the worst thing that I could have done, I think. I order for me to get Talk and Text working, I took the phone to a MetroPCS. Well, I let them run the phone through Houdini and now Talk and Text work, but I can't get 3G to work even though I have a plan that has Talk, Text and Data and I have reloaded the MetroPCS PRL in the phone.
Has anyone ran into this problem? Would I have to get my phone off the MetroPCS database in order for me to get 3G running again? Any help would be gladly appreciated.
Click to expand...
Click to collapse
What kind of phone did you use for the donor flash? I had this problem with my old evo 4g. I had it donor flashed from a freeform 1. Even though I was paying for 3g the evo didnt get it. I assumed it was because my freeform didnt have 3g so the ESN being read by the network on my evo didnt require it to send 3g data. Just a guess

[Q] No matter what I do on my Cricket flashed S2, I still get error 16! PLEASE HELP!

First, let me start by, in advance, thanking anyone who replies to this thread. Now that the formalities are out of the way.. I can't call or text at all! I've followed, step by step, the directions from cricketusers on how to flash a touch over to Cricket. I've lost multiple hours of sleep searching thru forums and websites to find an answer to my problem. If I dial out, I get Error 16, switch 211. When I stay on the line, the messages says "thank you for calling your cellular provider, please wait for customer assistance, etc." but it always says there are too many calls, try again later. I have. Every half hour. for the last 3 days. I read the tutorial on flashing to boost, so I called my sprint rep from a different phone, they refreshed what needed to be refreshed, and nothing happened. And from reading up how to flash to boost, I am assuming you are re directed to Sprint, and not a generic message, correct? I've tried multiple PRLs and either they send me to Error 16, or they just give me the busy tone. I can recieve calls and texts all day, but can't send any out. Cricket can't use the ESN from my S2 for some odd reason either. I've tried manually programming my phone. That doesn't work either. Suggestions? Any help would be appreciated!
P.S. I am pretty sure I posted this in the right place, right? lol
www.barsforlife.com

did you ever figure this out im haveing the same problem and all i did was downgrade from ics to gb on my cricket phone and cricket is saying thay cant fix it that i need a new phone

Relock an unlocked Epic 4G

So far I couldn't find an answer even on Google so if I just missed my answer somewhere please don't heckle me.
Someone gave my son a Sprint Epic 4G that has been carrier unlocked and setup for Cricket. I want to carrier lock it back to Sprint but all I can find is how to unlock it.

Razorwindmo46 said:
So far I couldn't find an answer even on Google so if I just missed my answer somewhere please don't heckle me.
Someone gave my son a Sprint Epic 4G that has been carrier unlocked and setup for Cricket. I want to carrier lock it back to Sprint but all I can find is how to unlock it.
Click to expand...
Click to collapse
More than 99% sure MEID was the result of a "donor" meid and your device "mating". So to say.
What you need to do is check to see if the MEID matches the one on the battery sticker.
Secondly, it was probably flashed because it had a BadESN.
I can say a few things.
MSL
16-Digit Password
DFS CDMA Tool
Number bumpin till they start humpin.
Direct Message me if you really want to know.
Yosh.

jaysoblitzed said:
More than 99% sure MEID was the result of a "donor" meid and your device "mating". So to say.
What you need to do is check to see if the MEID matches the one on the battery sticker.
Secondly, it was probably flashed because it had a BadESN.
I can say a few things.
MSL
16-Digit Password
DFS CDMA Tool
Number bumpin till they start humpin.
Direct Message me if you really want to know.
Yosh.
Click to expand...
Click to collapse
You may be correct about the bad esn # because the sticker has been removed. As far as the MEID, it only comes up with a hex number with the typed code that has been checked and is clean.

Well, I can "fix" it for you. Just make sure your device is on 4.1.2. I'll get the MSL n handle it with DFS.
Its an Epic 4g or an Epic Touch 4G?
Sent from my SPH-D710 using xda app-developers app

Epic Touch 4G. At the moment I don't have it. My son took it back home. I'm not sure what version it has either. There was an update waiting to install and he did it last night.

Ok that's perfect. When you can direct message me I'll give you a number to text and we can get the fix going.
Sent from my SPH-D710 using xda app-developers app

jaysoblitzed said:
Ok that's perfect. When you can direct message me I'll give you a number to text and we can get the fix going.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Sorry for the long wait, I just got the phone back from my son last night. I think I got the correct esn back. I had to update to 4.1.2 via Kies and now it's showing a Dec for MEID and no cricket.

Razorwindmo46 said:
Sorry for the long wait, I just got the phone back from my son last night. I think I got the correct esn back. I had to update to 4.1.2 via Kies and now it's showing a Dec for MEID and no cricket.
Click to expand...
Click to collapse
Regardless of what it displays a factory restore won't even clear the MEID because the original has to be removed in order to put a valid cricket MEID. If you go to checkesnfree.com and in the dropdown box select sprint and type in the MEID it will let you know if it is a valid MEID for sprint. If not it will state on the side "InvalidESN"
Let me know what it says.
By the way, if you said you saw guides on how to unlock/flash it; its the exact same process except all you need is a S2 sprint MEID and Sprint PRL. Do a factory restore; and it will update via Handsfree activation. You should put the ESN on the Sprint account before doing so. Another good thing to do is put a BadESN and Sprint PRL first and let it update by handsfree and it will put the owner with the badesn info automatically but it will have all the sprint settings again. After that process you can put a clean one then factory restore and it will be brand new stock from sprint.

jaysoblitzed said:
Regardless of what it displays a factory restore won't even clear the MEID because the original has to be removed in order to put a valid cricket MEID. If you go to checkesnfree.com and in the dropdown box select sprint and type in the MEID it will let you know if it is a valid MEID for sprint. If not it will state on the side "InvalidESN"
Let me know what it says.
By the way, if you said you saw guides on how to unlock/flash it; its the exact same process except all you need is a S2 sprint MEID and Sprint PRL. Do a factory restore; and it will update via Handsfree activation. You should put the ESN on the Sprint account before doing so. Another good thing to do is put a BadESN and Sprint PRL first and let it update by handsfree and it will put the owner with the badesn info automatically but it will have all the sprint settings again. After that process you can put a clean one then factory restore and it will be brand new stock from sprint.
Click to expand...
Click to collapse
I did the checkesn.com before you posted this and it said, Sprint = badESN - NCIC = passed - MyStolenPhone.com = passed.
You are correct. Factory reset/restore didn't work but, after doing QBKing77's Unroot / Unbrick the Samsung Epic 4G Touch, it activated. I believe when I told my son to call Prepayd, they may have give him a dummy ESN. Anyway, it is working now. I do appreciate your helping since no one else seemed to be concerned. I clicked the Thanks button for you. By the way, I ordered another phone for him so it will sit until it needs to be used. He is very hard on phones.

jaysoblitzed said:
Regardless of what it displays a factory restore won't even clear the MEID because the original has to be removed in order to put a valid cricket MEID. If you go to checkesnfree.com and in the dropdown box select sprint and type in the MEID it will let you know if it is a valid MEID for sprint. If not it will state on the side "InvalidESN"
Let me know what it says.
By the way, if you said you saw guides on how to unlock/flash it; its the exact same process except all you need is a S2 sprint MEID and Sprint PRL. Do a factory restore; and it will update via Handsfree activation. You should put the ESN on the Sprint account before doing so. Another good thing to do is put a BadESN and Sprint PRL first and let it update by handsfree and it will put the owner with the badesn info automatically but it will have all the sprint settings again. After that process you can put a clean one then factory restore and it will be brand new stock from sprint.
Click to expand...
Click to collapse
Anyone who knows about things like this, would know that's quite an offer of help to so generously to offer to someone haha.... All I'm sayin is if she don't want it.... I'd be estatic to take it for her Lol .
Really though, that'd be pretty cool of you to do that for someone...

Razorwindmo46 said:
So far I couldn't find an answer even on Google so if I just missed my answer somewhere please don't heckle me.
Someone gave my son a Sprint Epic 4G that has been carrier unlocked and setup for Cricket. I want to carrier lock it back to Sprint but all I can find is how to unlock it.
Click to expand...
Click to collapse
You can probably just get the oneclick file and load that from your pc . Or , install kies lite on your pc and it should reload it to factory specs .

Razorwindmo46 said:
I did the checkesn.com before you posted this and it said, Sprint = badESN - NCIC = passed - MyStolenPhone.com = passed.
You are correct. Factory reset/restore didn't work but, after doing QBKing77's Unroot / Unbrick the Samsung Epic 4G Touch, it activated. I believe when I told my son to call Prepayd, they may have give him a dummy ESN. Anyway, it is working now. I do appreciate your helping since no one else seemed to be concerned. I clicked the Thanks button for you. By the way, I ordered another phone for him so it will sit until it needs to be used. He is very hard on phones.
Click to expand...
Click to collapse
Anyone ever need to, or information regarding this topic feel free to PM I can guide you through.