Hi all
I have a weirdly frustrating problem with my new Note 2. I have noticed it since day one but thought it was me using it wrong. But I think I have got to the bottom of the issue.
When you hover the pen above the screen, sometimes it acts as if you are touching the screen. For example, if you were to hover over the Skype app shortcut, it will open the app. And during web browsing it will act like the pen is being held on the screen so it scrolls the page. It's does this while swiping across home screens and anything you can think of that you can select.
However, this seems totally intermittent. Most of the time it doesn't do it, but when it does it seems to become worse. I've only tried this once, but at one time it was doing this CONSTANTLY. I just put the pen back into the phone and removed it, and the issue seemed to disappear.
I am making sure I am not holding down the button on the pen. If I do, it does that snipping thing, so holding down the button isn't the issue and is acting like normal.
Any idea what is going on here? Do I have a faulty pen? :S
I would say its more likely you have a faulty screen as the spen itself has not got much in it that can go wrong.
Yes you have a faulty S-Pen
I had the same problem with my S-Pen, and the white part of the pen was a littel loose, I changed the S-Pen and the problem disappeared
Sent from my GT-N7100 using Tapatalk 2
I'm not sure what to do.
I bought it from Carphone Warehouse on Friday. Should I contact Samsung about it first or should I go back to Carphone Warehouse with it?
It's an intermittent problem so I don't really want them to give me hassle with proving it's faulty...
Don't mean to double post, but I just found a thread with the exact same issue. It's the pen for sure,
http://forum.xda-developers.com/showthread.php?t=1925212&highlight=faulty
Related
Hi
I upgraded to my new DHD less than 3 weeks ago. It is not rooted and I did the recent OTA update over Christmas.
Over the last couple of days I have started to experience difficulty unlocking the device on the slide-to-unlock screen. The problem seems intermittent - somethimes it will unlock fine, and other times the slider just seems to "get stuck" at the bottom of the screen.
At first I thought this a bug or something, but after some investigation I am concerned there is a problem with the digitiser. I opened a picture and zoomed in to fill the screen and tested the touchscreen in different places by sliding the picture around. What I found was that the bottom 1cm of the screen above the keys does not respond properly to Up and Down swipes. It is fine however with side-to-side and also individual taps. This is obviously a problem when trying to move the unlock slider!
I've had a screen protector on for about a week - I don't imagine this has caused the issue but haven't removed it to test as yet as I don't have a spare. Aside from this, the device has been very well looked after, definitely no bumps etc and kept in an HTC leather pouch.
Any ideas? Should I return it to CW?
Thanks
OK, I seem to have resolved this for the time being but expect the problem to return.
I downloaded a screen test app that allows you to draw on the screen and got some very strange results. A 1cm band of screen about 1cm up from the bottom was completely unresponsive. Trying to draw a horizontal line within this band would result in lines being drawn either above or below it, or strange vertical lines "jumping" around. The rest of the screen was fine. I realised this is why I have been struggling to close the keyboard - the button is placed within this band and trying to press it would result in on of the buttons above or below being pressed. Also have had problems with the sapce bar.
I did a restart (not fast) and this has resolved the issue, however I expect it may return as I did a restart only yesterday.
At least it is obviously software and not the digitiser....
Hi again. As expected, the issue returned after a couple of hours. This time however, restarting is not making a difference.
I resorted to a hard rest, which has not changed anything either.
Any help/ideas would really be appreciated...
Best to return it for repairs or exchange. Seems like the digitiser is faulty.
Sent from my Desire HD using XDA App
olivierlee said:
Best to return it for repairs or exchange. Seems like the digitiser is faulty.
Sent from my Desire HD using XDA App
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I agree, this definitely sounds like a hardware problem.
Hello all! Ive just recently got my Xperia arc, and flashed a nightly build of CM7 on it, number 20. Everything seemed to run smoothly, but just now screen started to behave very weird, it almost seem to have osme kind of "ghostly" second touch.
The upper part of the screen is almost impossible to use, when I try select an app to move it on the screen, by holding finger down, it just flickers for a second and gets deselected. If I manage to select it and drag+hold, it starts spazing out all over the screen, with screens switching between eachother by it self.
The problem is especially noticeable in games, where you usually have a joystick controller in bottom left corner. When using it, I usually trigger the buttons above it in the upper left corner which I am no where near at with my finger.
Is this a ROM issue, or hardware issue? Ive been using the rom for couple of days with no strange to it, and now this happens. Any ideas what the source can be?
ROM failure.
Sorry for bump, but apparently the problem remained. I changed to XDA rom, which too is based on CM7 thou and after a day I stumbled upon same problem of ghotsly second touch on screen.
I cant hold to move apps, cant precisely press a button in game on left side of screen, it then triggers some other button nearby. I do get haptic feedback from long press on a homescreen, but the "add new" menu popups only every few tries Any ideas of what may be causing this? I would really like to avoid the hassle of resetting the phone and sending it back for repairs :/
try stock one or miui.
It sounds a bit like your screen had a bad encounter with water...
Could this be the case?
iR¡[email protected]!* via Tapatalk
iridaki said:
It sounds a bit like your screen had a bad encounter with water...
Could this be the case?
iR¡[email protected]!* via Tapatalk
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No, this phone is only few days old.
I think I am noticing a pattern.. screen behaves this way only late evenings, till next morning. I never noticed the issue during the day, but then it was there again for no reason after I left phone for couple of hours (it's past midnight here at the moment). Now when I think back, same was previous two evening, issue only noticeable during late evenings. Could my phone be possessed lol?
It's quite weird issue too. Upper half of the screen seems to have a ghost touch as I said. When trying to add a widget to upper screen, I only get a haptic feedback from long press. When playing games, all buttons on left side (landscape mode) get activated as soon I press one of them. Most weird of all, is that screens works perfectly in app drawer and settings, but not in app/homescreen. I will test how it is again tomorrow and report. If it works just fine again as if nothing happened I will be really puzzled.
Currently on CM7 Xda version, same was for official version. I am considering updating to MIUI, just gotta figure this radio difference stuff, but am becoming sceptic to whether this issue really lies with ROM and not app/settings.
Yep, issue is gone like nothing happened at the morning, this is is haunted ._.
I've figured the cause, it only happens when the phone is plugged in and charging. Beats me why thou, what remains to see now is if it is tied to the kernel or not. Posting it here in case others with similar problem stumble upon the thread.
Are you using the stock charger, i used to face bit similar problem when i used to connect my old HTC USB charger... later i discover the HTC charger was giving only 500mA , where as sony one is rated at 700mA.
mangemayur said:
Are you using the stock charger, i used to face bit similar problem when i used to connect my old HTC USB charger... later i discover the HTC charger was giving only 500mA , where as sony one is rated at 700mA.
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Thanks for the tip! Turns out it didn't like my 1000mA charger I am using for all my usb stuff, but the stock on works perfect (it's 850mA).
hey there guys and girls,
This is my first post and was just wondering about my xperia plays touchscreen. I bought it almost a year ago and since i got it the problem has been occuring. Its not major dont get me wrong but it can be really annoying when i am texting my frineds. What happens is that i will press a letter then it will just decide to press a bunch if other letters next to them. Also the keyboard will randomly go down so ill end up clicking send and completely wasting a text.
Any help would be great... Thanks xD
Large fingers? lets hope its not a digitizer problem but you did state its been happening since you got the phone. the xperia play does seem to me to be more sensitive to the amount of pressure needed or not needed; or is it just me?
Got used to using swype keyboard on my sgs and haven't used the stock keyboard on the play.
you could try to clear data for the keyboard Settings>Applications>Manage Applications>All>"keyboard"
maybe another keyboard will solve your problem entirely, there are plenty of them on the market/store.
this is just one as there are many
https://play.google.com/store/apps/...xLDEsImNvbS52bGx3cC5pbnB1dG1ldGhvZC5sYXRpbiJd
edit: forgot to mention, if you install this or any other input method you will first need to enable it in Settings>Language & keyboard>"keyboard"
just tick the box next to the keyboard and it will give you a prompt; read>OK
then say in messaging just press and hold on the text input field and select input method>select keyboard you want to use
also, when your keyboard disappears for whatever reason or doesn't show when needed you can press and hold the menu button for a few seconds to bring your keyboard up or make it go away.
I pulled off the screen protector and that seemed to fix it for me.
i've been having the exact same problem, it seems to occur mostly when my phone is charging or when it's too warm. Didn't bother sending it back though, but yes, it can be verry annoying when trying to text
Don't worry, its a standard Sony Ericsson issue. Usually occurs when the device overheats.
Reboot or look into ROM flashing and the problem will be resolved
Sent from my Xperia Play using xda premium
Mine does that when there's moisture on the screen, or when plugged into the charger. I've found typing to be much less annoying in wet conditions when using Swype.
Dry off your screen often enough and it should help. Removing the anti-shatter film (which is next to useless anyway) also makes a difference.
Sent from a parallel universe
Welcome to XDA!
Try solutions posted above.
If You ever need to test any piece of hardware on your phone, try accesing serice menu by typing this code in Dialler:
*#*#7378423#*#*
From there You can access Service tests menu and test Your Touch Screen/Earphone/Display just to mention a few.
Also screen protector isn't any good for me, standard keyboard is too small and stock firmware is to laggy to type messages. Solution is easy if You are ready to give your phone a boost by flashing it as mentioned by someone else above.
Wow, there is a great amount of different anwsers
I remember that someone on these forums said that Xplay has problems with multitouch regonizing (or something)
Basicly, the touch points wont reset unless you do something (i dont remember what)
Personaly, i just press powerbutto to "shut down" my screen, press main menu butto and open the lock, its all back to normal
EDIT: wait few seconds (like 5 or so) before you reopen the screen
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
Maison Looi said:
i'm having a similiar problem, i charged my phone with 5v a couple times, so the last week, the touchscreen doesn't work. sometimes it does, it has been abit tricky. it like works sometimes, with an effort of constantly mashing the screen (with swipes and presses), but the last 24 hours, it's been practically dead. every other part of the phone works, like LED, pad controls, speaker, etc etc, just touchscreen is dead... any solution, methods?
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Click to collapse
Broken digitizer maybe?
Sent from a parallel universe
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
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how would one go about fixing this?
captain67 said:
Broken digitizer maybe?
Sent from a parallel universe
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Click to collapse
if so, replacement is easy right?
same time is, sometimes it's been working and sometimes not...
bigcez74 said:
how would one go about fixing this?
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Click to collapse
Honestly, I have no idea. I just know that the digitizer is what makes the touch screen work, and that there have been xda users buying them for replacement parts before.
Sent from Asgard
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
simacca said:
I have been getting this problem when coming in from outside. I can hold my finger about 1cm above the touchscreen and it will type random letters as well. Seems to be affected worse in bottom left hand corner for me. It settles back down after a while of being indoors. Its really weird though.
Sent from my R800i using Tapatalk
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That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
captain67 said:
That's because the difference in temperature and humidity causes condensation to gather on the screen, temporarily. Capacitive touch screens work by conducting electricity, and moisture is conductive.
Sent from Asgard
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Ahh, I see. That makes sense. I took the factory installed screen protector today as well. I'm hoping this will help too.
Sent from my R800i using Tapatalk
I was texting and i used my S Pen to hover over the attachment button to get the last 4 images.. clicked an image and sent it... no issues.
sat the pen on the desk... went to grab it about 2 minutes later and it wouldnt work..
absolutely no response what so ever.
re-insterted the S pen into the device and it was registered. pulled it back out and my action memo popped up but S Pen still non funtional.
rebooted... nothing...
tried replacing the tip and it got even more wierd.
now.. it writes without touching the screen.. as if the device thinks its already touching the device (about 2 cm above)
it will also select an icon and move it without it even touching the screen. it will also do tis without even having a tip in it. also not getting the pointer icon when hovering over. and the writing seems to be off to the side slightly from the point.
do i simply need to adjust the sensitivity down? the sensitivity was perect before i dont understand what happened. the phone is not even 5 days old yet.
If the phone is 5 days old solution seems simple: back up your phone book and apps and do full factory reset, if that doesn't work take it to T-mobile and have them check with different pen and replace either phone or pen.
pete4k said:
If the phone is 5 days old solution seems simple: back up your phone book and apps and do full factory reset, if that doesn't work take it to T-mobile and have them check with different pen and replace either phone or pen.
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Click to collapse
Got it working.. had to pop off the button and adjust the sensitivity back about a full revolution... still dont understand what happened.. but atleast its working like normal again
I'm glad you got it fixed, but it's strange it changed settings like that all by itself, could the coil inside the pen move up or down, especially when you inserted new tip? I would closely monitor it, I'm not sure about s-pen in particular, but heard accessories are covered only for 90 days. I never had to adjust my s-pen, so it could be something loose inside yours and it could affect it's performance again in future.
I don't think so... it was super hard to turn.. it was too small for even my old glasses screwdriver so I had to use the tip of a lock pick tool and it was pretty stiff
Sent from TheDevice
Im brand new to HTC products im usually the galaxy guy and the ATT rep convinced me that the ONE M8 would be the way to go today since my S4 got stolen last night ... however i am generally pleased with the device i was wondering if anyone else has issues with the keyboard in portrait orientation. Long story short the HIGHLY used keys on the left side of my keyboard will not recognize my input using my left thumb... i have to literally take my right thumb across the device to input the E, R, T, and sometimes even S keys... is this something I am doing wrong or does anyone else have issues like this ( seems like its almost not sensitive enough to read the input or something i can hit it 100 times with my left thumb and nothing but hit it once with my right and it takes it )... When i turn to landscape to type it seems to do alright but my habits usually keep me in portrait so this is a real irritant if you can imagine. Any thoughts at all or anyone else have a fix for this? Considering returning to the store tomorrow to explain my grievance. Side note... I have tried different keyboards from the play store with the same issue... :crying:
Sounds like a defective left thumb.
HTC_Newbie14 said:
Im brand new to HTC products im usually the galaxy guy and the ATT rep convinced me that the ONE M8 would be the way to go today since my S4 got stolen last night ... however i am generally pleased with the device i was wondering if anyone else has issues with the keyboard in portrait orientation. Long story short the HIGHLY used keys on the left side of my keyboard will not recognize my input using my left thumb... i have to literally take my right thumb across the device to input the E, R, T, and sometimes even S keys... is this something I am doing wrong or does anyone else have issues like this ( seems like its almost not sensitive enough to read the input or something i can hit it 100 times with my left thumb and nothing but hit it once with my right and it takes it )... When i turn to landscape to type it seems to do alright but my habits usually keep me in portrait so this is a real irritant if you can imagine. Any thoughts at all or anyone else have a fix for this? Considering returning to the store tomorrow to explain my grievance. Side note... I have tried different keyboards from the play store with the same issue... :crying:
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Click to collapse
sounds like a defective device.
Dinstall screen touch test from play, it will show every touch point on you phone. Seems like you have a defective digitizer.
https://play.google.com/store/apps/...utm_medium=organic&utm_term=screen+touch+test
Someone told me that the M8 has a very active screen all the way to the edges... i think ive figured out that its my fat hands that are rolling onto the screen somewhere while trying to type text messages causing the device not to recognize my input. The way i hold the device i guess is the issue because even during calibration it gave me issues with the left sided letters.... so i guess i have to either find a new way to hold the device or get some kind of case to accommodate my fat hands and tight grip on the device .... any tips or tricks on how to hold these things when texting to keep my hands off the screen? I tend to hold the device more in my palms than fingers for safety im a bit clumsy and i think thats the issue.