[Q] Multiview firmware update problem - Galaxy Note II Q&A, Help & Troubleshooting

Hi guys.
I have just received my new Galaxy Note II. Live in Denmark, and on the box it says "approved for nordic operators".
I don't have the multiview function. Holding the back arrow doesn't activate anything, and there is no menu option I haven't turned on, as far as I see.
I heard this was a problem with European models, but I also read that Samsung had issued an update to fix it.
According to the phone, I have the newest software version.
I tried to upgrade firmware via Kies. Updated Kies. Tried both on my PC and Mac. The only message I get is that my device does not support firmware update via Kies. Very annoying.
I made some search on the net, I even tried Kies mini, but without effect.
Does anyone have an idea about what I should try?
I post a screenshot of my system information.
Thanks a lot. Take care.
Agoston

Not exactly sure how to help you but I'm sure it's probably that the update isn't available in your region. I could be wrong but the only way I know of at this point in time to fix this is to root and manually download and apply the update.

The update has been available in Spain just today. They are releasing it in different countries at different times, maybe to avoid problems with their servers.
Just wait a couple of days more.

Crazypinoy9 said:
Not exactly sure how to help you but I'm sure it's probably that the update isn't available in your region. I could be wrong but the only way I know of at this point in time to fix this is to root and manually download and apply the update.
Click to expand...
Click to collapse
I was thinking about:
1. downloading the update from here:
http://samsung-updates.com/device/?id=GT-N7100
2. and following these directions:
http://www.todroid.com/update-samsu...elly-bean-firmware-xxalj1-multi-view-feature/
Do you think this can hurt/brick the phone or cause problems?
Thanks,
Agoston

I upgraded to one of the firmwares found on that link but never got the multi-window. Wasted time .
--
Oh! You had to hold back button for it to appear!

SweFox said:
I upgraded to one of the firmwares found on that link but never got the multi-window. Wasted time .
--
Oh! You had to hold back button for it to appear!
Click to expand...
Click to collapse
Hmm, does this mean it worked for you? Did you actually follow those links? Which update version did you choose? Which country do you live in?

I had the same problem, just flashed a uk rom.

I contacted Samsung. They told me that the update would arrive in about 2-3 weeks.
Sent from my GT-N7100 using xda premium

The update arrived at Denmark today. Great!
Sent from my GT-N7100 using xda premium

Related

Ignored OTA update - now can't get it >.<

I checked this morning if there are system updates available for my Desire. Luckily i found one but decided to download it later.
Now i just tried again to search for this update but it keeps telling me that there are no updates available.
I allready tried rebooting - doesnt help.
I guess, that my decission is stored in cache somewhere - but i don't know where exactly
Anyone knows a solution, how I can find my update again?
I have the same issue. Canceled the OTA as i was on a pulic wifi and busy... no it tells me there is no update, but I have 1.15...
Same issue, Canceled OTA update while it was downloading, and now it says there is no update.
I'm pretty sure that's not the case, I checked several times over the last few days and declined the installation every time. After seeing your thread I tried again and the update doesn't appear anymore.
I wouldn't have installed it in the first place so not too big of a loss but mysterious non the less.
apparently htc took if off for the moment as many people were having issues with it, i did get it last nite on my tmob uk and luckily everything seems alrite so far
Thx for your feedbacks
I just called T-mobile, they said i should try to make a factory reset, but actually I don't want to reset all my settings again
Anyone likes to try that?
No you shouldn't do that. Most definitely the update has been pulled by htc. I don't think a factory reset would help really.
-------------------------------------
Sent via the XDA Tapatalk App
Is this tmobile update the main android update with a few tmobile tweaks?
Che123 said:
Thx for your feedbacks
I just called T-mobile, they said i should try to make a factory reset, but actually I don't want to reset all my settings again
Anyone likes to try that?
Click to expand...
Click to collapse
I tried this and it made no difference - still no update.
http://forum.xda-developers.com/showpost.php?p=6758737&postcount=80
They have pullled it
ewans said:
I tried this and it made no difference - still no update.
Click to expand...
Click to collapse
badgerarc said:
http://forum.xda-developers.com/showpost.php?p=6758737&postcount=80
They have pullled it
Click to expand...
Click to collapse
Thx to both of you.
Seems like we just have to wait
I am wondering if they just did this in UK or everywhere...
Same problem here in the netherlands with an unbranded htc desire.
I got an unbranded UK Desire, and can also confirm that i cant see the update...
if it's been pulled, what does it mean for those of us who grabbed the update?
i mean if they tweak it or something, will there be a seperate minor corrective update for us - or nothing?
i presume there would be something since otherwise we'll have different versions of the OS running
hTc Followup?
Has anyone heard anything more about this update from htc?
I downloaded the update on my Desire when it first pushed, and it works brilliantly for me. But my girlfriend who has a Desire also, have never recieved the OTA push notification, and can not see it when searching for updates.
Must have been withdrawn the same day as it was released...
BTW: I have NetCom Carrier (Norway), and my girlfriend has Telenor (Norway)

Samsung Kies 2 Released

Samsung Kies 2 Released. Hopefully our woes should end...
http://www.ubergizmo.com/2011/01/samsung-kies-2-software-sheds-its-beta-tag/
Head over here to download
http://in.samsungmobile.com/support/softwaremanuals/kies.do#
Very cool, but I see no download link.
Here is the link to download directly
http://downloadcenter.samsung.com/d...enter.samsung.com/content/&ModelName=GT-I9000
downloaded. connected. works. thanks.
croftyboy8 said:
downloaded. connected. works. thanks.
Click to expand...
Click to collapse
Anything evidently new / better? My existing Kies setup is working fine finally and don't want to disturb it unless there is something interesting in the new release.
Will the Kies hack software still work with this? BTW not only is 2.3 out but Gingerbread 2.4 has also now been seen in the wild so it would be fun to still be able to access the Test Mode
seltaeb said:
Anything evidently new / better? My existing Kies setup is working fine finally and don't want to disturb it unless there is something interesting in the new release.
Click to expand...
Click to collapse
just less bloated. appears to be more user friendly ( not hard! )
not a massive difference so if yours is working i wouldnt bother switching. knowing samsung it would probably break somehow!!
croftyboy8 said:
just less bloated. appears to be more user friendly ( not hard! )
not a massive difference so if yours is working i wouldnt bother switching. knowing samsung it would probably break somehow!!
Click to expand...
Click to collapse
Unless it is needed to install 2.3 !
They did this with Original Kies remember so we could update to JPO
Tehpriest said:
Will the Kies hack software still work with this? BTW not only is 2.3 out but Gingerbread 2.4 has also now been seen in the wild so it would be fun to still be able to access the Test Mode
Click to expand...
Click to collapse
I only know of 2.3 on nexus x. If 2.3 was released on Sgs i would be on it already! :-D
So does kies 2 give any special reason to use it? I haven't used kies much at all.
Sent from my GT-I9000 using XDA App
Kies 2.0 looks like a Linux-Version of iTunes. Testing ...
Cool stuff. Much better as prior Versions. RAM usage is big but it's a much better GUI but not Windows7 like.
croftyboy8 said:
downloaded. connected. works. thanks.
Click to expand...
Click to collapse
Can you connect your SGS with Kies 2? If yes, do you have original stock firmware(without root, lagfix or whatever)?
Kies 2 Does not support the reg hack.
Time to update the Kies Registry Patcher 1.7.0.0,
Interface is super lot of interface change. Its good
Works great , and lol. In the video guide when you check firmware upgrade Galaxy S is the example and it upgrades to jm1 , lol'ed
Amboe said:
Can you connect your SGS with Kies 2? If yes, do you have original stock firmware(without root, lagfix or whatever)?
Click to expand...
Click to collapse
Yes, I can connect.
Yes, I have stock firmware (Bell, Canada, JL2), no root, no lagfix.
I shud download it here btw , http://www.samsungapps.com/about/onPc.as?COUNTRY_CODE=NLD&LANGUAGE_CODE=NLD
When i hear new kies , I always think about a new firmware We'll see
Samsung Kies 2 Released
Click to expand...
Click to collapse
Is it twice as crappy?
Just istalled and it works.
Anyway it prompts me to do a firmware upgrade (DBT code) even if i am on the same firmware it prompts me to upgrade to (JPO). Is Anyone experiencing this?
Even when using check FUS on android market it shows me JPO but with 5 Jan 2011 Date, when previously was 5 Nov 2010, anyone has some info about this?
@titorez I have this issue too. I'm from Poland but I have Germany product code. After I click Update it automatically disconnects the phone and fail. Even if I try to save my contacts on PC it fails.
BARMAN2005 said:
@titorez I have this isssue too. I'm from Poland but I have Germany product code. After I click Update it automatically disconnects the phone and fail. Even if I try to save my contacts on PC it fails.
Click to expand...
Click to collapse
Exactly what i was talking about, but i did not try to upgrade or play with contacts.
I will wait for the 2.2.1 to be available to "upgrade".
Originally Posted by Amboe
Can you connect your SGS with Kies 2? If yes, do you have original stock firmware(without root, lagfix or whatever)?
i have stock 2.2 no lagfix etc.
phone connects and shows photos, contacts etc.

New update for one x

HTC just released over the air update for the one x....check it out
Sent from my HTC One X using XDA
Yeah
1.28.401.9
I'm installing it just now as it completes download.
Mines unbranded with a Orange UK sim.
See if any changes.
already in General
Thx to you sir!!! Downnnloooaaddinnggg HTC love.
EddyOS said:
already in General
Click to expand...
Click to collapse
i don't think anyone is worried about dupe threads here. i started one about the audio chip, then another one showed up and went on 3 pages after i asked why it was needed.
brent8577 said:
i don't think anyone is worried about dupe threads here. i started one about the audio chip, then another one showed up and went on 3 pages after i asked why it was needed.
Click to expand...
Click to collapse
LOL
As far as I heard back from people already using 1.28, it seems to have some battery draining issues and other problems occurring, so I guess I'll skip this and will wait for ROMs to adapt the best out of this OTA update.
If more positive comments are posted here, however, I might still think about giving it a shot
What's the kernel version for 1.28? And can somebody verify if the nvcplsvc.apk in the correct place? Thanks.
Sent from my HTC One X using Tapatalk 2
Not heard of 128 being run till today,heard of 126 or 117,116, I'm UK and was on 126,unlocked one X
Sent from my HTC One X using XDA
Nothing here yet - I'm on 1.26 on Voda in the UK - are they rolling it out, or should it be available everywhere?
available in Belgium
Available on O2 in the UK
I've click installed and its been stuck on the black screen with the two green arrows and phone for around 10 minutes?
Does anyone whose flashed the update know how long it will take?
Thanks!
Exciting update but i already rooted my device and installed CWM. And now i have no idea what i should do because i want to try the new OTA update (no idea what OTA actually mean lol) but with the CWM i getting some ugly error messages after downloading the update and restarting the phone for applying it.
Should i wait for Revolution ROM build on 1.28 or look for How to get rid off CWM and lock the device again for OTA update?
And also please give me link or a guide what should i do if i want to RELOCK the device again, havent find anything in my briefly look on HTCdev web, there are just info how to unlock it.
bigbamboo5 said:
Nothing here yet - I'm on 1.26 on Voda in the UK - are they rolling it out, or should it be available everywhere?
Click to expand...
Click to collapse
It depends on your provider...alot of people seem to have gotten the update. I'm on Three and don't have it yet though.
OTA = Over The Air
I got OTA update today too! 1.28.401.9
nothing in india yet :| tried twice today.. unbranded.. anyone in india got update ?
madik_ said:
Exciting update but i already rooted my device and installed CWM. And now i have no idea what i should do because i want to try the new OTA update (no idea what OTA actually mean lol) but with the CWM i getting some ugly error messages after downloading the update and restarting the phone for applying it.
Should i wait for Revolution ROM build on 1.28 or look for How to get rid off CWM and lock the device again for OTA update?
And also please give me link or a guide what should i do if i want to RELOCK the device again, havent find anything in my briefly look on HTCdev web, there are just info how to unlock it.
Click to expand...
Click to collapse
Wait for ARHD update, mike already said it would be out today, so not long to wait.
To re-lock - fastboot oem lock
Update
Im on O2 and im still waiting lol
Kernel version
the kernel version is still 2.6, to be exact 2.6.39.4-g86aa4d. I don't think anything changed here... nVidia should work harder on getting 3.0 to work :\
If anyone cares: baseband is 1.1204.103.14.
I don't have any battery draining issues so far, it seems to me the banding actually got a little better, so they may have fixed at least some of the rendering related problems. GPU can still not be enabled, though.
P.S: I'm on an unbranded device. I might get Zen Pinball later, to see if that was fixed...

Yakju update 4.2 is out!

Hey guys,
A couple of hours ago I received the 4.2 update.
I have the Canadian version. I am running stock Android 4.1.2, flashed to Yakju. I am also rooted with CWM.
The update downloaded fine, however it gave me the infamous "error status 7" when it installing/flashing. When I rebooted and tried to check for update again it didn't give me the update notification .. So I am still on 4.1.2
I just thought I would share the news with ya all that it's out. If you guys know how I can get that notification again, or know where the update downloads on my device let me know and I will share the OTA here.
Cheers,
tito_mafia said:
Hey guys,
I just thought I would share the news with ya all that it's out. If you guys know how I can get that notification again, or know where the update downloads on my device let me know and I will share the OTA here.
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showpost.php?p=21025378&postcount=27
You need to do it BEFORE you apply the update if you get the notification again.
yeah I've gotten that error a couple times
official updates don't work unless your on a completely stock setup, from what i understand.
I downloaded the takju 4.2 factory image from the official page and flash it.
love the new camera
Im Just about to takju my nexus,
lets see some yakju tgz's :silly:
yeah dude, nice one, thanks for not using logcat before you clicked update to get the url... karma got you for not sharing link, not you're stuck on 4.1.2 again like us!
tito_mafia said:
Hey guys,
A couple of hours ago I received the 4.2 update.
I have the Canadian version. I am running stock Android 4.1.2, flashed to Yakju. I am also rooted with CWM.
The update downloaded fine, however it gave me the infamous "error status 7" when it installing/flashing. When I rebooted and tried to check for update again it didn't give me the update notification .. So I am still on 4.1.2
I just thought I would share the news with ya all that it's out. If you guys know how I can get that notification again, or know where the update downloads on my device let me know and I will share the OTA here.
Cheers,
Click to expand...
Click to collapse
Had the same error here, no new update yet.
tito_mafia said:
Hey guys,
A couple of hours ago I received the 4.2 update.
Click to expand...
Click to collapse
The_Stranger said:
Had the same error here, no new update yet.
Click to expand...
Click to collapse
Where are you from?
EDIT : ... & NL > close enough to me, enough to make my hand bootloopingly pressing the check update button right now...
tito_mafia said:
Hey guys,
A couple of hours ago I received the 4.2 update.
I have the Canadian version. I am running stock Android 4.1.2, flashed to Yakju. I am also rooted with CWM.
The update downloaded fine, however it gave me the infamous "error status 7" when it installing/flashing. When I rebooted and tried to check for update again it didn't give me the update notification .. So I am still on 4.1.2
I just thought I would share the news with ya all that it's out. If you guys know how I can get that notification again, or know where the update downloads on my device let me know and I will share the OTA here.
Cheers,
Click to expand...
Click to collapse
Please give me build.prop from your device 4.1.2
I got the OTA on my phone, tried to install it twice but each time it cuts to recovery mode during installation, anyone know why this is and how I can fix it and successfully install 4.2?
tito_mafia said:
Hey guys,
A couple of hours ago I received the 4.2 update.
I have the Canadian version. I am running stock Android 4.1.2, flashed to Yakju. I am also rooted with CWM.
The update downloaded fine, however it gave me the infamous "error status 7" when it installing/flashing. When I rebooted and tried to check for update again it didn't give me the update notification .. So I am still on 4.1.2
I just thought I would share the news with ya all that it's out. If you guys know how I can get that notification again, or know where the update downloads on my device let me know and I will share the OTA here.
Cheers,
Click to expand...
Click to collapse
RichardHaro said:
I got the OTA on my phone, tried to install it twice but each time it cuts to recovery mode during installation, anyone know why this is and how I can fix it and successfully install 4.2?
Click to expand...
Click to collapse
we can help you but WE NEED THE OTA OURSELVES!!!!
All you have to do is, before you even CLICK THE UPGRADE BUTTON, BEFORE YOU DOWNLOAD IT, LOOK IN THE LOG AND GIVE US THE OTA LINK. We still haven't got yakju, we're all waiting desperately, the least you could do is to share the link to the OTA file with everyone here refreshing posts!
PLEASE. IF YOU GET AN UPDATE NOTIFICATION, DON'T TOUCH THE BUTTON AND DO THIS: http://forum.xda-developers.com/showpost.php?p=21025378&postcount=27
once we get the link for it we can help you!!!
can you grab the update link
here is how to http://forum.xda-developers.com/showpost.php?p=21025378&postcount=27
Lol I swear I didn't know how to ... And yes I have been trying to update it for the past while now but no luck.
I finally flashed one of the stock roms (bigxie) from the developers section and it seems fine so far
Sorry guys, will keep that in mind next time!
tito_mafia said:
Lol I swear I didn't know how to ... And yes I have been trying to update it for the past while now but no luck.
I finally flashed one of the stock roms (bigxie) from the developers section and it seems fine so far
Sorry guys, will keep that in mind next time!
Click to expand...
Click to collapse
..if you want stock why not just flash the factory 4.1.2 image? It'll be faster to get 4.2 anyway than AOSP roms...
even better, flash the takju 4.2 fatory imageonto your yakju phone. Have heard it works fine but remember to backup your data
great, waiting for stock rom.
Do you know this?
https:--developers.google.com/android/nexus/images
lagin said:
https:--developers.google.com/android/nexus/images
Click to expand...
Click to collapse
That's only for factory images and are usually released after OTA availability i.e. it's slower
I am trying since morning. No success. I do not see many people getting it. Looks like we have to wait for a day or two.
BTW i sideloaded 4.2 on my N7 so the eagerness is little less now
Sent from my Galaxy Nexus using xda app-developers app
neelabh75 said:
I am trying since morning. No success. I do not see many people getting it. Looks like we have to wait for a day or two.
BTW i sideloaded 4.2 on my N7 so the eagerness is little less now
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Yep, I've tried clearing data in Google Services Framework to try and force the update and no joy here either.
ah well, waiting game continues.
Cheers
URL for Bell HSPA Galaxy Nexus Android 4.2
I hope this helps - I used the command prompt as the app did not seem to give me what I wanted (although I'm sure it could)
android . clients . google . com/packages/ota/google_takju
e587de13bf8a.signed-takju-JOP40C-from-JZO54K.e587de13.zip
(can't post URLs yet...)
I am using an unlocked Bell Samsung Galaxy Nexus.
Hope it helps - if you can offer assistance so that I may successfully flash to 4.2, even better
Smeerak said:
I hope this helps - I used the command prompt as the app did not seem to give me what I wanted (although I'm sure it could)
android . clients . google . com/packages/ota/google_takju
e587de13bf8a.signed-takju-JOP40C-from-JZO54K.e587de13.zip
(can't post URLs yet...)
I am using an unlocked Bell Samsung Galaxy Nexus.
Hope it helps - if you can offer assistance so that I may successfully flash to 4.2, even better
Click to expand...
Click to collapse
Nope, this one is takju.

Has anybody here tried to update the Note 4 over Samsung Kies or SmartSwitch ?

Just wondering if I can update to OC6 over Samsung Kies. I'm not currently on the States and I already know that I'm not getting any updates over the air since there is no AT&T service here.
My phone came out of the box with Lollipop (COC4), and I have never tried to downgrade it, if anybody has a alternate way to update it to OC6, it would be really nice to know more about it !!
zluishenry said:
Just wondering if I can update to OC6 over Samsung Kies. I'm not currently on the States and I already know that I'm not getting any updates over the air since there is no AT&T service here.
My phone came out of the box with Lollipop (COC4), and I have never tried to downgrade it, if anybody has a alternate way to update it to OC6, it would be really nice to know more about it !!
Click to expand...
Click to collapse
I literally just helped someone with this issue in another thread. It was kind of off-topic, so I'm not going to blame you for not seeing it.
http://forum.xda-developers.com/not...-att-note-4s-ship-lollipop-oc5-t3189614/page4
Simply put, Kies will always show that the ATT Note 4 is up to date, when it isn't. I don't know EXACTLY why, but it has to do with ATT being the ones releasing the final version of the firmwares, rather than Samsung.
Anyway, you have to use Odin. Read my conversation starting from the link above. There, you'll find more info as well as a link to the Odin file for the latest firmware.
If you get stuck somewhere, PM me.
zluishenry said:
Just wondering if I can update to OC6 over Samsung Kies. I'm not currently on the States and I already know that I'm not getting any updates over the air since there is no AT&T service here.
My phone came out of the box with Lollipop (COC4), and I have never tried to downgrade it, if anybody has a alternate way to update it to OC6, it would be really nice to know more about it !!
Click to expand...
Click to collapse
Sent from my SAMSUNG-SM-N910A using Tapatalk
Sorry for not seeing it
I had several days checking couple of threads but I was not getting as concrete answer as yours, I guess I would read everything untill the end, one more time I'm sorry for making you write this again but thanks alot !!
Hi guys are you still here? A friend of mine bought a 910a from US and he can not update it because of the known issues (not ATT sim card). I saw this thread and you made me very happy . But please can you describe the exact process you made so as not to destroy his phone ? :confused :fingers-crossed: I am aware of rooting etc but I prefer to destroy mine phones not my friends'. Also his is going to use it in greece

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