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Shocked I'm the first one looking for a solution to this problem. Search turned up nothing.
In my email app, it downloads only the attachments that are below 500kb. For any attachments that are over 500kb, I need to hit the little down arrow to download. it. I get the spinning clock and then the error "Unable to download this attachment". I've rebooted and no effect.
This is for a docx file. Another one is a pptx. I have Docs to Go and am able to open docx files that downloaded along with the email.
The kicker is that if I forward the email to my Gmail, it will say "fetching attachment" for awhile and then Docs TG will say it's not a valid Word 97-2008 file. But I can open it on my computer just fine.
Anyone?
I can't download this with Touchdown either. I can't be the only one with this problem. I was able to download large attachments via the same Exchange server on the Epic 4G and the Palm Pre.
Why do you suppose you are getting the "97-2000 file" .... ??? The answer is self explanitory man.....
Why do you think it works fine on your computer..... the answer is self explanitory......
The evo is not a windows phone.... if you cant download and/or open office 2010 docs do you find that really very surprising???
So lets start with the basics.....
What rom are you running?
What email app are you using.
Maybe tell whomever is sending office 2010 files to same them as 97-2000 file types ie: doc and ppt and xls
Sent from my PC36100 using XDA App
It's not a Office 2010 file issue. I can open smaller docx, pptx and xlsx files just fine. Meanwhile, I have a XLS file in my inbox right now I can't open which is 3.7MB.
I'm running Stock Sense ROM. Well, almost, it's the deodexed one. I'm rooted.
I've tried the HTC Mail, the stock 2.2 mail, and Touchdown. All give me an error of some sort when downloading larger attachments.
Like I said, I had no problems downloading these large attachments on other phones. If I can't figure this out I'm going to have to return the phone because I receive large-ish attachments all the time for work and if I can't view them on my phone that is an absolute no go.
v_lestat said:
Why do you suppose you are getting the "97-2000 file" .... ??? The answer is self explanitory man.....
Why do you think it works fine on your computer..... the answer is self explanitory......
The evo is not a windows phone.... if you cant download and/or open office 2010 docs do you find that really very surprising???
So lets start with the basics.....
What rom are you running?
What email app are you using.
Maybe tell whomever is sending office 2010 files to same them as 97-2000 file types ie: doc and ppt and xls
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Some more data points:
< 1MB PDF downloads OK
< 1MB docx downloads/views OK
1+ MB PDF does not download
1+ MB docx does not download
So it appears there is a 1MB threshold somewhere although I have no idea where.
And I'm not a huge fan of the iPhone but it also is able to download these attachments. I just tested them on my wife's phone.
Are you sure nothing has changed on ur exchange server recently ? Activesync clients can enforce restrictions specified by the server. You should check with ur xchange admin if u havent already.
Sent from my PC36100 using XDA App
sandpa said:
Are you sure nothing has changed on ur exchange server recently ? Activesync clients can enforce restrictions specified by the server. You should check with ur xchange admin if u havent already.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I considered that, but like I said, I added my Exchange account to my wife's iPhone just last night and could download these attachments no problem.
Any ideas? This is infuriating and I'm not sure what to do. I'm about to try going into the store and adding my EAS account on one of the demo units to see if it does it there. I'm at a complete loss here.
I tested the Sprint Store demo unit with my account and had the same problem. I asked them about it and they told me it's not the first time they've heard of this problem, it is due to the way mail is handled in Android, and there is no fix :-( Even though I wasn't sure he knew what he was talking about, it's not a good sign.
Crap. Now what....
In the email app under settings. Make. Sure you select "entire mail" and and "always" under the attachment setting.
Sent from my PC36100 using XDA App
Jetdr said:
In the email app under settings. Make. Sure you select "entire mail" and and "always" under the attachment setting.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
So I already have "entire mail" selected under mail size limit. Not sure what you're referring to on the "always" setting. I have a setting for "Include file attachment" and my options are Never, <25KB, <100KB and <500KB. I have <500KB selected.
Use Blackmoon Attachsave. It will let you save it, then view it after. I had the same problem and that solved it for me.
abiezer said:
Use Blackmoon Attachsave. It will let you save it, then view it after. I had the same problem and that solved it for me.
Click to expand...
Click to collapse
Thanks for the idea. It seems that this is only for GMail. I did try installing it but it didn't work. Thanks anyways.
Okay, let's try this another way. Can ANYONE download attachments larger than 1MB using Exchange on the email app? Anyone at all?
Sent from my PC36100 using XDA App
Shane112358 said:
Okay, let's try this another way. Can ANYONE download attachments larger than 1MB using Exchange on the email app? Anyone at all?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Bump, can anyone test this and prove/disprove that this is a platform problem and not device specific?
Shane112358 said:
Bump, can anyone test this and prove/disprove that this is a platform problem and not device specific?
Click to expand...
Click to collapse
Hey man... I just downloaded 1.9MB zip file, using HTC Mail app(stock Froyo rooted), from my work exchange server.
Let me know if you would like to check anything else..
kitts said:
Hey man... I just downloaded 1.9MB zip file, using HTC Mail app(stock Froyo rooted), from my work exchange server.
Let me know if you would like to check anything else..
Click to expand...
Click to collapse
Thanks. So apparently this isn't completely widespread. Maybe it's a function of Android + my server? Because my server works fine with the iPhone and other people's servers work fine with the Evo.
Totally confused. 5 days to return the phone.
FYI, no fix. Contacted higher level technical support and they were absolutely no help.
I too have this problem and have been using Kaiten Mail from Android Marketplace. It downloads attachments fast even on 3G/HSDPA. But it became too buggy for me so now I'm back to the Gmail app.
Maybe try some email clients.
Any use with clean gb rom without issues?
Sent from my INFUSE powered by ZEUS
I have used this rom since build 16 and it has never given me any problems. This rom is how this phone should have came out of the box.
Sent from my SPH-D700 using xda premium
BubZX said:
I have used this rom since build 16 and it has never given me any problems. This rom is how this phone should have came out of the box.
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Ya I meant anyone use touchdown exchange app with glean gb rom....
Sent from my A500 ICS dream machine
I am using Touchdown Exchange without any issues. What issues are you experiencing?
I rooted and installed clean gb on a buddy's epic and when he opens contact icon this is all he can edit? Don't know exactly how he has it setup haven't sat down to look at it. But installed touchdown on my phone and was able to open contact icon and add or edit contacts fully in either native contact app or touchdown? This is all he gets when opening contacts.
Sent from my A500 ICS dream machine
I just played with my contacts. I think his default contact handler is set to Touchdown. When I click the new contact button I get a "Save contact to" choice screen that includes "Phone, Google, and Touchdown" with a check-box at the bottom to "Remember the choice". If I choose Touchdown I get the screen you posted. If I chose Phone I get the full contact form. See if you can clear the defaults for contacts.
dewey1973 said:
I just played with my contacts. I think his default contact handler is set to Touchdown. When I click the new contact button I get a "Save contact to" choice screen that includes "Phone, Google, and Touchdown" with a check-box at the bottom to "Remember the choice". If I choose Touchdown I get the screen you posted. If I chose Phone I get the full contact form. See if you can clear the defaults for contacts.
Click to expand...
Click to collapse
Thanks ill have him try that.
Sent from my INFUSE powered by ZEUS
Hi everyone.
I have a "feature" on my GN that i want to fix somehow.
When I set a picture to any of my contact, the picture is getting blurry and ugly. This was present in the earlier versions of android when synced to google account.
To somehow manage the problem I've tried turning off the google sync but I wasn't lucky at all. Pictures are still buggy and ugly.
If anybody knows how to fix this issue, please comment below. I would really appreciate it.
C'mon Google, with this gorgeous screen you wan't us to look at those ugly contact pictures? It's awful! Fix this, please!
Google confirmed a change to the google contacts thumbnail is in the works.
Sent from my Galaxy Nexus using XDA Premium HD app
El Daddy said:
Google confirmed a change to the google contacts thumbnail is in the works.
Sent from my Galaxy Nexus using XDA Premium HD app
Click to expand...
Click to collapse
Duh! I hope the change is going to happen fast...
Thank you El Daddy!
El Daddy said:
Google confirmed a change to the google contacts thumbnail is in the works.
Click to expand...
Click to collapse
They said they were working on it a few months ago on a Google+ topic. But haven't offered any update regarding the progress. They need to change the gmail contacts photos to a higher resolution. There are 3rd party apps that offer temporary solutions or you can locally assign photos to contacts but none of these are permanent solutions.
You could use haxsync to sync HQ Facebook pics. It works well
Sent from my Galaxy Nexus
Dakota0206 said:
You could use haxsync to sync HQ Facebook pics. It works well
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
I am not having this problem since a long time...
I have added (sort-of) hi-res contact pictures on my phone manually (720x240 pixels, ok not really hi-res but still better than 96x96) and synced with google, and pics on the phone stay at hi-res
We need to put some pressure on Google to fix the Low resolution contact images that are synced with using GMail.
Please +1 the following post: https://plus.google.com/109941711245...ts/PwRx3SHNbjR and try to get #AndroidLowResContactPics trending.
(and for reference: http://productforums.google.com/foru...il/MIt6-tdZZPk)
Tell your friends
Or is it just me? Every email I open that has pictures or graphics I have to scroll to the bottom and click on "Load More Details".
I really like the email in the Nexus Roms or the CMxx Roms - they ask at the TOP if you want to show pictures and then if you want them to be shown all the time. That is what I would like to have. Any idea where/how one could accomplish this?
I have tried virtually all of the email clients in the Play Store and really do not care for them fro one reason or another. I even have $16-17 invested in a few of them.
Any help would be greatly appreciated.
Thanks
Ted
I purposely use Gmail for everything. Just goes hand in hand with android. I actually freeze email and exchange apk.
Have you tried enhanced email from market?
Sent front my SGS3 Epic 4GLTE Touch
If you use Gmail, you can just press "show pictures" at the top if it doesn't show them by default. It will remember your preference for that person.
Gmail also has a better theme and is generally better than than most, if not all, email clients.
If you don't use a google account for email, I believe you can set google up so it receives email from a certain address and you can send outgoing email from that address.
My biggest complaint is that Samsung put all of the controls (reply, forward, etc) at the top of the screen which makes one hand operation a challenge. I have big hands and still have trouble reaching the controls. I replaced Samsung email/exchange with the stock ICS versions on my E4GT for the same reason. I might do the same on this one as soon as I flash a custom ROM.
Sent from my SPH-L710 using xda premium
tgatlinjr said:
Or is it just me? Every email I open that has pictures or graphics I have to scroll to the bottom and click on "Load More Details".
I really like the email in the Nexus Roms or the CMxx Roms - they ask at the TOP if you want to show pictures and then if you want them to be shown all the time. That is what I would like to have. Any idea where/how one could accomplish this?
I have tried virtually all of the email clients in the Play Store and really do not care for them fro one reason or another. I even have $16-17 invested in a few of them.
Any help would be greatly appreciated.
Thanks
Ted
Click to expand...
Click to collapse
Settings > email size select largest avail
I dont ever see load more details.
Im using the stock email app for 2 accounts i love the this app it lets you embed images and no other android email client will let you.
jbadboy2007 said:
Settings > email size select largest avail
I dont ever see load more details.
Im using the stock email app for 2 accounts i love the this app it lets you embed images and no other android email client will let you.
Click to expand...
Click to collapse
It's sad that it's as bad as it is, since the stock app for the SGS2 was so nice.
also, it doesn't play well with Office 365
That's the issue I'm having with the stock app too. Loading details for pics and graphics is crazy. Their should a option to autoload or the link to load should be at the top of the email
On all of my android phones I was never a fan of the stock email app when getting my work email. I then found out of about Touchdown. Its a great app to get exchange emails on.
I do like using the gmail app though.
shaun0207 said:
That's the issue I'm having with the stock app too. Loading details for pics and graphics is crazy. Their should a option to autoload or the link to load should be at the top of the email
Click to expand...
Click to collapse
Mine is set to automatically show everything. I DO NOT SEE LOAD MORE DETAILS EVER. I use 2 accounts with the stock app and both show everything.
K9 >>>>>>>>>>
nicholaaaas said:
K9 >>>>>>>>>>
Click to expand...
Click to collapse
You can not embed images in k9 or touchdown so for the way i see it that would be a downgrade
jbadboy2007 said:
Mine is set to automatically show everything. I DO NOT SEE LOAD MORE DETAILS EVER. I use 2 accounts with the stock app and both show everything.
Click to expand...
Click to collapse
What are you settings? I have mine set to show images and it still doesn't. Can you screen cap your settings?
I really prefer the gmail app. You can forward most other email address to your google account. I know I did that with my work email so I could get them on my phone while I was in the field.
shaun0207 said:
What are you settings? I have mine set to show images and it still doesn't. Can you screen cap your settings?
Click to expand...
Click to collapse
Forward with files checked, show images checked, auto download attach on wifi checked, size to recieve all, (thats an exchange account my gmail account is set to 100 kb) those are the only important settings if your using a pop3 account that might be why your having an issue. Even my gmail is set to imap.
i use the inverted gmail app
jbadboy2007 said:
Forward with files checked, show images checked, auto download attach on wifi checked, size to recieve all, (thats an exchange account my gmail account is set to 100 kb) those are the only important settings if your using a pop3 account that might be why your having an issue. Even my gmail is set to imap.
Click to expand...
Click to collapse
I got all that check. But I'm not sure if I'm using POP or Exchange. I used the auto setup
shaun0207 said:
I got all that check. But I'm not sure if I'm using POP or Exchange. I used the auto setup
Click to expand...
Click to collapse
In the browser mode of gmail you have to change the settings of gmail to imap. Its set to pop3 by default.
I have never ever had a problem with Gmail.
It's just so good!
KBone25 said:
I have never ever had a problem with Gmail.
It's just so good!
Click to expand...
Click to collapse
Gmail is really good especially since its push email to our phones but it lacks the ability to embed images which i have to use the stock email app for work account anyways and id rather be able to embed images than have push. Thats just my preference.
I really need to find an answer or a solution to this.
So I have a security camera setup at my store and house... The DVR Recorder is set up to email alerts to me directly when it detects motion... if the DVR senses motion, I get 3 snap shots sent to me thru email directly to my phone (or whatever email address). The images are small CIF (240x320) resolution shots spaced 2 seconds apart - so 3 pics total.
OK: So when I had an iPhone, and I received an alert email - I would SEE the 3 attached photo's automatically when clicking the email message.
Now I'm using GS3 phone, and I get the email but the pictures are 3 separate attachments and I have to manually click on them to download and display - each one individually. VERY ANNOYING.
I've tried the default Gmail app, and Enhanced Email... Same result with both email apps. I'd like to get the email to automatically show the images - which are really small, and I don't understand why I need to manually download them to see them............
Anyone have any suggestions????????
Araltd said:
I really need to find an answer or a solution to this.
So I have a security camera setup at my store and house... The DVR Recorder is set up to email alerts to me directly when it detects motion... if the DVR senses motion, I get 3 snap shots sent to me thru email directly to my phone (or whatever email address). The images are small CIF (240x320) resolution shots spaced 2 seconds apart - so 3 pics total.
OK: So when I had an iPhone, and I received an alert email - I would SEE the 3 attached photo's automatically when clicking the email message.
Now I'm using GS3 phone, and I get the email but the pictures are 3 separate attachments and I have to manually click on them to download and display - each one individually. VERY ANNOYING.
I've tried the default Gmail app, and Enhanced Email... Same result with both email apps. I'd like to get the email to automatically show the images - which are really small, and I don't understand why I need to manually download them to see them............
Anyone have any suggestions????????
Click to expand...
Click to collapse
Have you tried the show images option in settings?
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
jjlean said:
Have you tried the show images option in settings?
Sent from my SGS3 Stock Rooted & Odexed
I love this thing!
Click to expand...
Click to collapse
Yeah of course. I think the issue is these are sent as ATTACHMENTS, not as embedded HTML images. What I need is an email app that will auto-download attachments, either all or maybe if I can say download attachments under a certain file size.
Have you tried some of the apps available at the store? Like K-9 or MailDroid. I haven't used em so cant say which might do what you need.
Something else you could try is grabbing the email app from another Samsung phone like the Note, or see if the plain Android stock email app could work.
Sorry I dont have a direct answer for you, but though id at least throw out some ideas.
Sent from my SGH-T999 using xda app-developers app
Same problem I have even htc has done something closed to the iPhone email client, probably the most wanted feature I want on android I would pay 20$ for any app that Could do the same as iPhone email client and I don't think touchdown does it not sure
Sent from my SGH-T999 using Tapatalk 2
Touchdown will have them as attachments also unless its embedded in the html.
Sent from my GtabComb using Tapatalk 2