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Hi, recently my touch pro 2 doesn't want to boot. It happened when I was using my phone on the net and the phone just ran out of battery.
Then it turned off. Afterwards I hooked it up on the PC usb charger. So i was awaiting for the phone to charge but then it just decides to 'turn on' unexpectedly - it will show the boot screen and then the windows mobile - then it just blanks and turns off.
I HAVEN'T done any of the following: hard reset or go to booting.
Is there anyway you guys can help me on what step I should do! please! thanks
* P.S
I Have no NOT rommed my phone at all. Just the normal touch pro that came with the phone.
have you tried charging your batterie the normal way instead of true usb? Maybe that wil help.
If that doesn't work and if you are sure that the batterie has sufficiend power try to hard reset.
I have this exact same problem...I'll lay out how I've tried (and failed) to fix it for anyone who knows what they're doing to look at.
I have tried both hard resetting and soft resetting, when hard resetting it does not have enough time to complete before turning off again. Soft resetting just continues the process.
Trying the whole convoluted 'disable usb connections in activesync, then use a usb port sniffer' method also doesn't work, because the phone doesn't stay on long enough.
When plugged into both the computer and wall it has the orange charging light on, but other than turning on uptil the vodafone screen and vibrating a bit, pressing any button does nothing.
Thanks in advance even if no one can help - it'll help me kill time till I can be bothered to go all the way to the vodafone shop!
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
joker, if it started the hard reset process and then restarted before the hard reset was complete, you might need to either redo the hard reset process or go it into bootloader mode and re-flash your rom.
fone_fanatic said:
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
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This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
Thank you so much guys - it works, and now I feel like a right idiot haha. Well thanks, I'll learn to charge it by mains from now on .
Star-Lite said:
This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
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Depends, but certainly regardless USB provides less current than the supplied charger does.
I have multiple laptops, a few of my own at home, several here at work of various makes and models, and it depends.. One in particular seems to provide as much current over USB as the AC charger as the phone charges as fast as I'd expect it to there, others as you say barely charge the phone at all unless it's idle and off. Most of these laptops however do charge the phone, just slowly.
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
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There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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YafaKlan said:
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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Mine charger works for my car, but my moms has a usb port built into the car and that's the one that wouldn't keep my phone alive.
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
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My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
If you happen to be near a Sprint store and the "let it charge for about 20 minutes until solid orange" didn't work, take your battery to them. They can boost it on their battery machine. I see a lot of customers just for this very reason.
Jus10o said:
There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
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I've had my EVO for just a few days and I got the abrupt shut down followed by flashing amber light also. The phone was charging off the usb of my laptop at the time. When i unplugged the phone the light turned off and the phone would not turn on. I thought I fried it because I did not know what flashing amber meant. What was strange about it was that not only did I not receive the usual "battery is nearing 15%, please plug in" notification but the phone powered off when I was reading an article about things to do to prolong battery life. Anyway, I proceeded to charge the phone from an outlet and now things seem to be fine.
I am having a similar problem with my HTC Incredible 2 on verizon. Last night it was charging just fine, and when I woke up this morning it was off and it won't turn on or do anything. I can plug it in and if I hold the battery it will flash the orange light a few times but it always stops. I've tried the fixes in this thread and nothing...what can I do?
It was still almost half way charged when I feel asleep last night so the battery wouldn't have run down. The only thing I'm worried about is if the charger did something to the battery but it seems unlikely as its a charger I've used often.
bryank909 said:
My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
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Thanks! That worked!
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
pronstaR said:
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
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When the amber light is blinking, it basically means charging, but there is not enough turn on voltage to power on the device. If you were previously charging it > remove the battery for 5 minutes > replace it > charge the device on a WALL outlet, NOT a usb charging, i.e. computer, tv, xbox, etc. You should be good to go after that.
Well, when I plug it on a wall outlet and always this switching amber LED...
The fact is that this charger is working well with my other phone (HTC Sensation)
I'll try another charger if I found it !
Hello
This happens on my HTC HD2 when it's on the car mount and used as a GPS, and when there's too much sun hitting the device!
I know I should put the device in the shade, but for that, I'd have to buy a new car mount system, annoying...
In my case of desire sv which suddenly died and was "amber blinking", I had to just push the battery a little bit for it to start working again. Until that point of physical battery adjustment, I tried many options for the "amber blink" to go away.
Thank God, the phone is alive. Apparently, as I understand, the amber blink is to indicate that the battery is not present - perhaps. :on't Know::
I let my phone's battery run out to zero. Then let it sit for a few days, I'm on vacation and I don't need my phone. Now, I am recharging my phone, but something strange happens. The phone is off, and the amber light shows that the battery is charging. After a few minutes, the phone turns itself on and the amber light goes off. The battery does not have enough juice to complete startup, and the phone dies halfway through boot. The battery then begins charging, phone turns on, etc. It's been doing this for several hours now. I can't turn the phone off while it's booting, as the OS to control the keys is not yet working. Any help, I've no idea!
5 minutes in charge should give you about 7-8% battery, enough to get it up and use it for 5 min or so. Sounds like you have a dead battery.
Hmm...doesn't seem possible, the phone is only 2 months old! I'll keep it connected and see what happens. Any idea why the phone turns itself on when not commanded? The problem isn't really the battery, the problem is that the phone won't stay off long enough to recharge fully.
Somebody else posted a thread with what sounds like the same problem -- just a few lines below yours. And devis posted the same answer there -- which sounds like the right answer.
If you have access to -- or go buy -- a new battery, that would be the thing to try.
I'm not a battery expert, but I think it's not a good idea to let the battery -- any Lithium battery -- go down to zero-dead. (That is, you should turn it off or charge it up when it drops below 10%-ish.) That could explain how a 2-month-old battery could die (if it is dead).
Assume you're trying to charge the phone with the AC-wall charger, not connected to the USB port on a computer?
If you can't turn off the phone to keep it from rebooting, I suggest you take out the battery, put it back in and let it charge for a few hours. I would just be careful to not accidentally turn on the phone. Hopefully this will bring your phone back. I read on another thread that if the battery drains completely, it may need to charge for a reasonable amount of time before you can boot it back up.
happens to me whenever i dont notice my battery draining to 0%..
it dies, and i try to turn it on.. turns on, then dies on boot.. plug in charger, and it goes through an endless cycle of turn on and die on boot.
take the battery out and put it back in, but don't push the power button. let it charge for 10-15 mins to let it get enough juice to boot all the way.. then continue charging it
This will also happen when the charger is not putting out enough power such as via usb cable. Make sure the phone is off and use an AC charger if you can.
For the archives, the problem was that the USB port on my computer went bad. I plugged it in to another computer and the phone charged normally. Now I have a broken USB to repair...on a laptop. Should be fun...
gromky said:
For the archives, the problem was that the USB port on my computer went bad. I plugged it in to another computer and the phone charged normally. Now I have a broken USB to repair...on a laptop. Should be fun...
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If you have the AC wall charger that works better anyway. Some USB ports of some laptops won't work at all -- not because they're broken but because they don't put out enough power -- by design.
Hey guys, I recently had a problem with my screen turning on and off on it's own but finally it stopped. But now I'm having even worse problems.
Basically what is happening is that my phone won't charge. Last night it was at 60% and I put it in the charger. I woke up in the middle of the night and I checked my phone and it was fully charged, so I went back to bed. When I woke up in the morning to take my phone it was only at 49%, so I plugged it back in and it charged to 54% before I had to go. I barely used to phone all day to conserve on power since I didn't really have much left. So, it's at 40% battery when I get back home and I plug it into to charge. I left it for an hour or two and went to go check on it. It didn't charge at all. In fact all the stats were saying that it was discharging. So I unplugged it from the back side (where the charger is in the wall) and the lightning bolt was still in the top corner. I freaked out and unplugged it from the usb port and it stopped, when I plugged it back into the usb (without power from the power outlet) it showed that it was still charging which was really weird. I tried everything such as taking out the battery and putting back in. I even tried to use a different usb cable to charge it with no success. But still everything says it's discharging.
I have no idea what to do? Could this a sign that the battery is failing, should I buy a new one? Does anybody have any idea of what might be happening? I've been looking everywhere but I haven't found any solutions
It's probably input voltage dropping caused by USB cable. Try another cable and see.
Well the problem stopped for a few days but now it back again, I plug it in to charge and it just doesn't charge, it recognizes that it's plugged in but it just won't charge.
I'm now attempting to charge it with a different cable again to see if it works. If it doesn't could this be a sign of a battery issue? Because if it is I can buy one tomorrow.
I'm starting to think it might be the charging point, hypothetically if I were to send it to Samsung for repairs, how much would they charge for replacing the charging port. Or would it easier to replace it myself if I were to buy one off ebay? How difficult is it to replace the charging port?
So this is the problem: my ZL displays the charging light, it appears to be charging, but does not charge. I always had problems with charging, having to wiggle the connection or something for it to work, but not this type of problem. Sometimes it goes up for like 1%, then down again, wiggling between 10% and 20% battery. This happened in the last 3 hours, i switched cables, wall plugs, etc. Still the same. What can i do? When i keep it plugged it does not discharge, but i'm afraid that if it gets to 0%, it'll die. What can be the problem? Please help me
darkielol said:
So this is the problem: my ZL displays the charging light, it appears to be charging, but does not charge. I always had problems with charging, having to wiggle the connection or something for it to work, but not this type of problem. Sometimes it goes up for like 1%, then down again, wiggling between 10% and 20% battery. This happened in the last 3 hours, i switched cables, wall plugs, etc. Still the same. What can i do? When i keep it plugged it does not discharge, but i'm afraid that if it gets to 0%, it'll die. What can be the problem? Please help me
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Dont worry frnd.
Need some inputs before i zero down the problem
1) Are you using the stock charger that came with your phone. If so there is every possibility either the charger head or usb cable has gone faulty.
2) Type *#*#7378423#*#* and goto battery test and check its health condition. If it says condition is good then the fault is with your charger
3) Try using a charger which is a 1500ma charger.The normal charger supports only 800ma/500ma so your mobile will not be able to draw enough current from it and usually takes more time to charge or the charging rate with be equal to the discharging rate like in your case.
Hi,
I had the same problem just recently - phone wouldn't charge to above 5% or so (if I was lucky) - all original charger. When I plugged in the charger, the led light flashed red, then another color (green or yellow, can't remember), and then it didn't charge.
I actually had some problems with charging a couple of times before - it went on and off like 5-6 time, but then it did start to charge normally after a while. This last time, I tried to charge it for hours without any luck.
If i booted it up, it sometimes charged to 4-5%, then it would stop/start/stop/start endlessly. The same thing happened when I connected the phone to my computer, the USB fell off/on/off/on endlessly. I thought it was a faulty cable / charger first, but this happened to all cables and chargers I tried. I then thought it was the USB-port on the phone. Or a faulty battery.
After a while, it mostly stopped at 1-2% - sometimes immediately. I noticed that after using the "battery button" to hard reset the phone, I always seemed to get a few %'s of charge, and it didn't just blink immediately when plugging in the charger.
I had even written my problem description and was about to send the phone back to the retailer, when I did one last try of factory resetting the phone from the recovery, wiping everything. The problem still existed when I booted the phone, however, entering the recovery again after factory reset - I actually noticed that the phone charged above 5% this time. Leaving it on charging while in recovery, it got up to 8%, and then I thought the problem was fixed. Booting again, still same charging problem. I then factory reset again, and tried recovery again... Leaving the charger on - I managed to charge it to 100%. After this, I've never had any problem charging the phone. :|
I don't know what solved the problem, it could be only charging from recovery, or it could be that the full wipe deleted some battery stats or something? I did install an app to wipe battery stats after the problems occured, it also showed the charging rate of the battery, and it went up and down like crazy when I had the problem.
I don't really know if this is of any help, but I had PhilZ recovery at least which I managed to charge with.
You can try any methods, but i realy think that it because bad accumulator.
- original chargers
- hard reset
If it is not help - your way is go to the service.
Usually it the problem with accumulator or power controller.