[Q] Continuous reset after battery drained to 0%? - Touch Pro2, Tilt 2 Windows Mobile General

I let my phone's battery run out to zero. Then let it sit for a few days, I'm on vacation and I don't need my phone. Now, I am recharging my phone, but something strange happens. The phone is off, and the amber light shows that the battery is charging. After a few minutes, the phone turns itself on and the amber light goes off. The battery does not have enough juice to complete startup, and the phone dies halfway through boot. The battery then begins charging, phone turns on, etc. It's been doing this for several hours now. I can't turn the phone off while it's booting, as the OS to control the keys is not yet working. Any help, I've no idea!

5 minutes in charge should give you about 7-8% battery, enough to get it up and use it for 5 min or so. Sounds like you have a dead battery.

Hmm...doesn't seem possible, the phone is only 2 months old! I'll keep it connected and see what happens. Any idea why the phone turns itself on when not commanded? The problem isn't really the battery, the problem is that the phone won't stay off long enough to recharge fully.

Somebody else posted a thread with what sounds like the same problem -- just a few lines below yours. And devis posted the same answer there -- which sounds like the right answer.
If you have access to -- or go buy -- a new battery, that would be the thing to try.
I'm not a battery expert, but I think it's not a good idea to let the battery -- any Lithium battery -- go down to zero-dead. (That is, you should turn it off or charge it up when it drops below 10%-ish.) That could explain how a 2-month-old battery could die (if it is dead).
Assume you're trying to charge the phone with the AC-wall charger, not connected to the USB port on a computer?

If you can't turn off the phone to keep it from rebooting, I suggest you take out the battery, put it back in and let it charge for a few hours. I would just be careful to not accidentally turn on the phone. Hopefully this will bring your phone back. I read on another thread that if the battery drains completely, it may need to charge for a reasonable amount of time before you can boot it back up.

happens to me whenever i dont notice my battery draining to 0%..
it dies, and i try to turn it on.. turns on, then dies on boot.. plug in charger, and it goes through an endless cycle of turn on and die on boot.
take the battery out and put it back in, but don't push the power button. let it charge for 10-15 mins to let it get enough juice to boot all the way.. then continue charging it

This will also happen when the charger is not putting out enough power such as via usb cable. Make sure the phone is off and use an AC charger if you can.

For the archives, the problem was that the USB port on my computer went bad. I plugged it in to another computer and the phone charged normally. Now I have a broken USB to repair...on a laptop. Should be fun...

gromky said:
For the archives, the problem was that the USB port on my computer went bad. I plugged it in to another computer and the phone charged normally. Now I have a broken USB to repair...on a laptop. Should be fun...
Click to expand...
Click to collapse
If you have the AC wall charger that works better anyway. Some USB ports of some laptops won't work at all -- not because they're broken but because they don't put out enough power -- by design.

Related

I might have killed my Battery (FIXED...for now)

Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
- issue was that the phone kept restarting as soon as the battery stored enough charge for a reboot. I pulled out the battery at one of the restart cycle as advised below and stopped it from repeating it. After that the phone let the battery charge without a restart, did not mess with it for a long while.
Never let the battery drain all the way down to 0%. Not sure if it affects the battery, but it sure will give you enough hassle that you wont repeat it.
DesperateScorpion151 said:
Hey Guys,
I am running the Cell Pro 9.5 ROM and since yesterday my phone doesnt turn on.
So this is what happened, I never got a chance to recharge my phone yesterday and so I used it to the very last bit of juice. The phone kept switching itself off with the critical level battery warning and I kept turning it back on. So it got to a point where it wasn't switching on at all. So I pluged in the phone to the computer to charge and left it there for approximately an hour (the orange charging light was on), came back and tried to switch the phone back on and it didnt respond at all. Took out the battery, tried the soft reset button etc and everything else I thought of with no luck. So I plugged it back on and suddently it turned back on, did the boot up, loaded the touchflo and I saw the battery level was at "0" and then suddenly it turned of with a "tuck" sound (similar to a PC when you hold down the power button or turn the power off without shutting down). This has been repeating since then, I have left it plugged in and every 5-10 minutes or so the phone switches on by itself and shows the boot screen, go all the way till HTC animation and powers off suddenly. I have had no luck in turning the phone back on, I dont what is causing the issue - wether its the battery or the phone.
Please give me your thoughts....I am completely lost without my phone...
Click to expand...
Click to collapse
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
msn.debord said:
The same thing happened to me last night... but mine works now. what I thought it was is that it kept turning on as soon as it had enough battery to do so then it would die and repeat... So every time it would turn on
I would take the battery out and let it charge some more and then when it quit turning back on I left it overnight and now its on...
Click to expand...
Click to collapse
Ok....I will try that and report back....
Sorry you pull the battery then the cord then put the battery back in then cord. Also it will take a lot longer if you charge it on the computer.
Never mind mine quit working again...
msn.debord said:
Never mind mine quit working again...
Click to expand...
Click to collapse
I managed to get it charging after pulling out the battery and putting it back again. Charged it through a computer cause i dont have my charger with me.
I turned it on and the battery said 40% and now every second or so it is dropping by 1%. I can literally watch it dropping down sitting here. The phone doesnt want to charge when it is on. I plug in the usb and the LED turns orange and then turns off. Now the battery is at 25%, This is litterally in about a minute or less. I dont know whats wrong, is it the Battery?
I had this exact same thing happen to me twice on previous HTC hardware (wizard). The first time I couldn't save it and just had to buy a new battery. However, the second time it happened I was able to resurrect it once I got it plugged into a higher-current charging source, like the wall charger it came with, or even most car chargers (that's how I saved it when I couldn't get to my wall charger). I had to let it sit on there for about an hour before it held enough charge to stay on, and another 2 hours before it was fully charged, but it worked just fine after that.
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
jmmmmm said:
You battery may indeed be toast from what you describe. I have had the experience of totally discharging the battery and the device not coming on at all. I recommend that if you do this, you should fully charge it using the wall charger NOT the computer (if the computer works at all. it didnt in my case). I have done this a few times now and the battery turned out fine each time.
Click to expand...
Click to collapse
Thanks.....
My issue seamed to be fixed. I had to rely on a computer as I didnt have access to my charger and by the time I did my phone was at approximately 65% charge. I plugged it in and charged it all the way to 100%. Replugged it and left it for a little more while to make sure it got charged completely. I have been using it since today morning 9am and now it is 2pm at 73% after couple of calls, messages and emails.
Few more charging cycles with the wall charger and I am hoping it will be back to normal.

Touch pro 2 not booting!!!!

Hi, recently my touch pro 2 doesn't want to boot. It happened when I was using my phone on the net and the phone just ran out of battery.
Then it turned off. Afterwards I hooked it up on the PC usb charger. So i was awaiting for the phone to charge but then it just decides to 'turn on' unexpectedly - it will show the boot screen and then the windows mobile - then it just blanks and turns off.
I HAVEN'T done any of the following: hard reset or go to booting.
Is there anyway you guys can help me on what step I should do! please! thanks
* P.S
I Have no NOT rommed my phone at all. Just the normal touch pro that came with the phone.
have you tried charging your batterie the normal way instead of true usb? Maybe that wil help.
If that doesn't work and if you are sure that the batterie has sufficiend power try to hard reset.
I have this exact same problem...I'll lay out how I've tried (and failed) to fix it for anyone who knows what they're doing to look at.
I have tried both hard resetting and soft resetting, when hard resetting it does not have enough time to complete before turning off again. Soft resetting just continues the process.
Trying the whole convoluted 'disable usb connections in activesync, then use a usb port sniffer' method also doesn't work, because the phone doesn't stay on long enough.
When plugged into both the computer and wall it has the orange charging light on, but other than turning on uptil the vodafone screen and vibrating a bit, pressing any button does nothing.
Thanks in advance even if no one can help - it'll help me kill time till I can be bothered to go all the way to the vodafone shop!
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
joker, if it started the hard reset process and then restarted before the hard reset was complete, you might need to either redo the hard reset process or go it into bootloader mode and re-flash your rom.
fone_fanatic said:
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
Click to expand...
Click to collapse
This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
Thank you so much guys - it works, and now I feel like a right idiot haha. Well thanks, I'll learn to charge it by mains from now on .
Star-Lite said:
This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
Click to expand...
Click to collapse
Depends, but certainly regardless USB provides less current than the supplied charger does.
I have multiple laptops, a few of my own at home, several here at work of various makes and models, and it depends.. One in particular seems to provide as much current over USB as the AC charger as the phone charges as fast as I'd expect it to there, others as you say barely charge the phone at all unless it's idle and off. Most of these laptops however do charge the phone, just slowly.

Battery recalibration

I thought I'd share this in case anyone else has/is experiencing battery problems. Mine was somewhat strange:
When powered on, my One would charge using pretty much any standard USB charging cable and wall charger, however, if the battery drained all the way and the phone powered down, it would ONLY work with a cheapo Chinese wall plug and power-only micro USB cable. Weird, right? If I hadn't had this random cable lying around (I can't remember what it's from,) my phone would have been effectively bricked.
SO....after searching the web to no avail, I finally called Verizon who did say it was covered by warranty, but they wanted to check with HTC first, which is where I learned this little trick:
To recalibrate your battery to a specific charger (or in general) do the following:
1) With phone on and plugged in to the charger (kinda a problem if your phone won't charge...I suppose you could try it with it off as well...) Hold ALL the physical buttons down for 3 minutes (Power+Vol up/down) The phone will cycle a bunch of times (you'll see only the HTC logo.)
2) After the 3 minutes is up, leave the phone plugged in and don't mess with it for 10 minutes (I'd say leave it whether it is on or off at the end of the 3 minutes, if it's off turn it back on and let it sit for another 10 minutes or so, that's what I did.)
That's it! Apparently this calibrates the battery to the charger you are using & it did the trick for me. I can now let my phone die & plug it in using any charger I have & it will actually charge. I'm not sure if this will help with any other battery problems people may have, but it might be worth a try if you've exhausted your alternatives.

[Q] Galaxy Nexus i9250 problem.

Hey everyone. I have huge problem with my Galaxy Nexus i9250 for few days now.
Let me start from beggining.
First it was showing charging symbol even if it ain't plugged in. Then it stopped after I cleaned charging port.
Few weeks back there were great floods in my region (Bosnia) and we were in lack of electricity so I started to charge it on a car charger and after it's completely charged (2h) as soon as I start to use it the battery goes off really fast, example, if I use it for let's say calls or even on "stand by" after 30mins the battery goes for like 40%. That's when problems started to begin. If it was turned off becuase of lack of battery I had to turn it on by pressing "Down volume + power" for first 2 times. Then I had to remove battery for few seconds then put it back not completely but I had to press the battery against those 4 pins which conduct electricity to a cell phone and press those two buttons for like 30 seconds to turn it on. Few days ago, I had same problem, but this time it wasnt empty on battery, it was in my pocked with almost 50% of battery when I took it and I saw it was off. Tried again that same proccedure, it turned on, showed recovery menu and it turned off. Ever since I can't turn it on, it charges, but it doesn't show charging indicator on my screen. When I put my battery in other phone it shows it's fully charged. I can't turn it on, my PC won't reconize it, let's say it's dead. I don't know what's happening, so I'm asking here if anyone knows what to do. Thanks to all.
sounds like a battery + charger issue
aLvindeBa said:
Hey everyone. I have huge problem with my Galaxy Nexus i9250 for few days now.
Let me start from beggining.
First it was showing charging symbol even if it ain't plugged in. Then it stopped after I cleaned charging port.
Few weeks back there were great floods in my region (Bosnia) and we were in lack of electricity so I started to charge it on a car charger and after it's completely charged (2h) as soon as I start to use it the battery goes off really fast, example, if I use it for let's say calls or even on "stand by" after 30mins the battery goes for like 40%. That's when problems started to begin. If it was turned off becuase of lack of battery I had to turn it on by pressing "Down volume + power" for first 2 times. Then I had to remove battery for few seconds then put it back not completely but I had to press the battery against those 4 pins which conduct electricity to a cell phone and press those two buttons for like 30 seconds to turn it on. Few days ago, I had same problem, but this time it wasnt empty on battery, it was in my pocked with almost 50% of battery when I took it and I saw it was off. Tried again that same proccedure, it turned on, showed recovery menu and it turned off. Ever since I can't turn it on, it charges, but it doesn't show charging indicator on my screen. When I put my battery in other phone it shows it's fully charged. I can't turn it on, my PC won't reconize it, let's say it's dead. I don't know what's happening, so I'm asking here if anyone knows what to do. Thanks to all.
Click to expand...
Click to collapse
You must verify the voltage output of the car adapter you were using with the phone , remember that the fact it has a micro USB does not mean its designed to the specs of your phone, sounds like the battery went berserk after it was charged with that car adapter ... you should not tinker more with the phone and get a new battery and the original charger for it , if you can or are able to ...
Frank Hilario said:
You must verify the voltage output of the car adapter you were using with the phone , remember that the fact it has a micro USB does not mean its designed to the specs of your phone, sounds like the battery went berserk after it was charged with that car adapter ... you should not tinker more with the phone and get a new battery and the original charger for it , if you can or are able to ...
Click to expand...
Click to collapse
Thank you Frank. I already tought nobody will reply to this. So you think if I buy new battery and charger cell phone will start to work?
Car charger was combined, USB cable from Nokia and car adapter is for let's say every cell phone. I have original Samsung Nexus wall charger I got with that cell phone and it charges the battery it just wont turn on the phone. Either PC doesnt want to reconize it, tried with Device Manager to see if is there anything but no. Thank you again for your reply.
Still no luck! Does anyone have something to suggest?
Hmmmm .... still would go for battery malfunction !
aLvindeBa said:
Still no luck! Does anyone have something to suggest?
Click to expand...
Click to collapse
you say it charges the battery ? if you are able to see the white icon of the battery charging when the phone is off and you connect the charger , then it's definitely the phone battery .... replace it and lets hope it works out
Frank Hilario said:
you say it charges the battery ? if you are able to see the white icon of the battery charging when the phone is off and you connect the charger , then it's definitely the phone battery .... replace it and lets hope it works out
Click to expand...
Click to collapse
No, I'm unable to see battery charging indicator. But when I lick the battery you can feel the electricity. Yea, it's stupid method but it does the job. And when I put it in another phone it says it's almost full 99% to be exact. So battery... Gonna buy a new one.
aLvindeBa said:
Hey everyone. I have huge problem with my Galaxy Nexus i9250 for few days now.
Let me start from beggining.
First it was showing charging symbol even if it ain't plugged in. Then it stopped after I cleaned charging port.
Few weeks back there were great floods in my region (Bosnia) and we were in lack of electricity so I started to charge it on a car charger and after it's completely charged (2h) as soon as I start to use it the battery goes off really fast, example, if I use it for let's say calls or even on "stand by" after 30mins the battery goes for like 40%. That's when problems started to begin. If it was turned off becuase of lack of battery I had to turn it on by pressing "Down volume + power" for first 2 times. Then I had to remove battery for few seconds then put it back not completely but I had to press the battery against those 4 pins which conduct electricity to a cell phone and press those two buttons for like 30 seconds to turn it on. Few days ago, I had same problem, but this time it wasnt empty on battery, it was in my pocked with almost 50% of battery when I took it and I saw it was off. Tried again that same proccedure, it turned on, showed recovery menu and it turned off. Ever since I can't turn it on, it charges, but it doesn't show charging indicator on my screen. When I put my battery in other phone it shows it's fully charged. I can't turn it on, my PC won't reconize it, let's say it's dead. I don't know what's happening, so I'm asking here if anyone knows what to do. Thanks to all.
Click to expand...
Click to collapse
Alright, i have been sailing in the same boat, my i9250 has not been charging for quite some time.
Now for all most few months the phone is charging without any problem. I suspect the Google Search application could be the reason. I uninstalled all the Google Search application update and kept it to the one come by default. Since then i am able to charge my phone without any problem. The Google search version that i have is V 2.2.9.542574.
Try it out. All the best!!

GT-i9195 CM13 change battery and PC shows QHSUSB_DLOAD, HELP!

Well, I have a S4 MINI LTE with cm-13.0-20160820-SNAPSHOT-ZNH5YAO0J7-serranoltexx, I buy a second batttery, well the thing is this, I was only using the new battery (bat2) and that went fully discharged, so I put the original battery (bat1) and used this 2 days, yesterday I charge bat1 to 100% and removed and put bat to charging, did nothing, I thoug it was beacuse was fully discharged and wait some time but nothing happened, then i removed bat2 and put bat1, shows 0% then I turn the phone on and "charged fast to 100%" well I took bat1 out and put bat2 again, nothing again, put bat 1 and 0% turn on and shows 98% turn off, put bat2, nothing, well I removed the battery and let the phone connected to chrager and put bat1, it vibrates and start charging, (you know it takes few seconds to go off even whe you took battery off) then quickly swap batteries and put bat2 and it stayed charging, good, moments later I turn the phone on, still connected, and was good, I used for about 5 minutes and then it freezes, I wait but no go to home screen, prees power button for 10 secs, nothing, what left? yes I removed the bat2 (still connected to charger) wait a moment and put the bat2 again and nothing, tried bat1 (worked before) and nothing, plug into PC says installing QHSUSB_DLOAD, I did search for this but can find debrick.img or something else? Can somebody help me? phone is dead or zombie? than you.
CRJ08 said:
Well, I have a S4 MINI LTE with cm-13.0-20160820-SNAPSHOT-ZNH5YAO0J7-serranoltexx, I buy a second batttery, well the thing is this, I was only using the new battery (bat2) and that went fully discharged, so I put the original battery (bat1) and used this 2 days, yesterday I charge bat1 to 100% and removed and put bat to charging, did nothing, I thoug it was beacuse was fully discharged and wait some time but nothing happened, then i removed bat2 and put bat1, shows 0% then I turn the phone on and "charged fast to 100%" well I took bat1 out and put bat2 again, nothing again, put bat 1 and 0% turn on and shows 98% turn off, put bat2, nothing, well I removed the battery and let the phone connected to chrager and put bat1, it vibrates and start charging, (you know it takes few seconds to go off even whe you took battery off) then quickly swap batteries and put bat2 and it stayed charging, good, moments later I turn the phone on, still connected, and was good, I used for about 5 minutes and then it freezes, I wait but no go to home screen, prees power button for 10 secs, nothing, what left? yes I removed the bat2 (still connected to charger) wait a moment and put the bat2 again and nothing, tried bat1 (worked before) and nothing, plug into PC says installing QHSUSB_DLOAD, I did search for this but can find debrick.img or something else? Can somebody help me? phone is dead or zombie? than you.
Click to expand...
Click to collapse
Not sure if I followed all your battery changes
With li-on batteries if you run them down very low you will not be able to recharge them as there is a minimum level they have to be at if order to take a recharge. So even though your phone shows ~1% and shuts down your actual battery may have say 5% (or whatever it is) actual physical charge held which is what it needs to keep in order to recharge & have some extra for safety. Now if you repeatedly turn phone on after it shut itself down you will use this "extra" charge kept in the battery and the battery will never be able to be recharged. (though some can be revived with an "extra boost" charge applied to kick start it, but you need a special charger to do this & done by a battery specialist). So I think you may have run down at least one of your batteries past the point it can be recharged. And/or your new battery may have been faulty, take it back to the shop if under warranty. Showing 100% charge may be due to faulty chip in battery. (did it take normal time to recharge?)
So I suspect your phone was not bricked in the first place, but by putting in a battery that was very low (didn't have the ~5% safety margin) it didn't have enough charge to shut down the Android OS properly and power cut before shutdown was complete resuled in brick.
So you probably need to get a new battery (don't rely on usb power) and then follow QHSUSB_DLOAD debrick thread.

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