Help please...screen stuck at logo - Desire HD Q&A, Help & Troubleshooting

Hello
My phone's screen is stuck at opening htc logo. I never rooted it - shall I just flash it with standard stock rom? Would you please be so kind to point me in the right direction? Bless...
My kindest regards
Pete

Try booting without the sd card.
How old is the phone? What happened / did you do (if such is the case) for it to get like that? Etc.....
Sent from a dream.

Teichopsia said:
Try booting without the sd card.
How old is the phone? What happened / did you do (if such is the case) for it to get like that? Etc.....
Sent from a dream.
Click to expand...
Click to collapse
Tried that before without result...also did a factory reset but to no avail. Phone was just over a year old when it happened, got it from my insurance policy so it's possibly a refurbished one. I can't remember doing anything to cause this...

phosphen said:
Tried that before without result...also did a factory reset but to no avail. Phone was just over a year old when it happened, got it from my insurance policy so it's possibly a refurbished one. I can't remember doing anything to cause this...
Click to expand...
Click to collapse
You Need to provide the Cid number and the Main Version. Do You know how to Get that?

glevitan said:
You Need to provide the Cid number and the Main Version. Do You know how to Get that?
Click to expand...
Click to collapse
Sorry, no idea...

phosphen said:
Sorry, no idea...
Click to expand...
Click to collapse
Ok, enable USB debugging, plug the phone to the PC and then open a CMD ON the PC and type adb reboot-bootloader and once in bootloader type fastboot getvar all. You Need to post the INFOcidnum and INFOmain

How old is your phone? Isn't there still any warranty? If so you may try to contact your reseller, service provider or the manufacturer. If not glevitan may be your hero

glevitan said:
Ok, enable USB debugging, plug the phone to the PC and then open a CMD ON the PC and type adb reboot-bootloader and once in bootloader type fastboot getvar all. You Need to post the INFOcidnum and INFOmain
Click to expand...
Click to collapse
Sorry mate, I was offline for a whole day, just managed to get back on it
How can I enable USB debugging if I can get onto HBOOT menu only? Is it possible to switch it on from there? Saludos

phosphen said:
Sorry mate, I was offline for a whole day, just managed to get back on it
How can I enable USB debugging if I can get onto HBOOT menu only? Is it possible to switch it on from there? Saludos
Click to expand...
Click to collapse
Yes, from fastboot, plug the phone (You will see fastboot USB in red) type: fastboot getvar all

sounds like a boot loop?
try removing the battery, once you have done that re boot into boot loader from there you should see an option for recovery.you may want to do a full wipe and re flash the rom.:silly: keep in mind the initial flash normally will take the longest,best to leave it be for a few minutes while the phone adjust to the new settings,that sometimes will seem like you may have an issue, but patience most times is all that is needed.hope this helps.

rdub504 said:
try removing the battery, once you have done that re boot into boot loader from there you should see an option for recovery.you may want to do a full wipe and re flash the rom.:silly: keep in mind the initial flash normally will take the longest,best to leave it be for a few minutes while the phone adjust to the new settings,that sometimes will seem like you may have an issue, but patience most times is all that is needed.hope this helps.
Click to expand...
Click to collapse
It's not rooted, so I don't think that will work.

bananagranola said:
It's not rooted, so I don't think that will work.
Click to expand...
Click to collapse
excellent point,but if that's true what is he flashing?
rooted phone=flash capable non rooted =stock rom with no admin access. am i mistaken,if so slap me and call me susan,if not box that thing up and bring it back,and if that's not an option then warranty time.because that device is chap.

rdub504 said:
excellent point,but if that's true what is he flashing?
rooted phone=flash capable non rooted =stock rom with no admin access. am i mistaken,if so slap me and call me susan,if not box that thing up and bring it back,and if that's not an option then warranty time.because that device is chap.
Click to expand...
Click to collapse
Hello susan
Sent from a dream.

Teichopsia said:
Hello susan
Sent from a dream.
Click to expand...
Click to collapse
LOL,I guess i'm susan and my face now hurt.can you please elaborate a bit so i can also understand what i am missing.

rdub504 said:
LOL,I guess i'm susan and my face now hurt.can you please elaborate a bit so i can also understand what i am missing.
Click to expand...
Click to collapse
Well....
1- over a year old bought refurbished.
2- he never rooted. We could assume that it is s-off from the previous owner but all of us failed to ask that question making another assumption that he isn't s-off.
3- he did a factory reset which didn't work (whatever that means with an s-on device / with an s-off device it really messes things up).
4- glevitan is here. If he doesn't know how to fix it (and from the few active members that tend to lend a hand in these type of posts) there may be just a handful who could help out. Hence, the OP is in good hands.
5- when someone messes up their phone without knowing what happened nor how to fix it, you need to give more detailed instructions on how to get it done.
6- I'm guessing that the info glevitan asked for is to find the correct ruu for the member to flash and to get his phone back to working conditions. If that doesn't work, chances are it's a hardware problem.
Sent from a dream.

Teichopsia said:
Well....
1- over a year old bought refurbished.
2- he never rooted. We could assume that it is s-off from the previous owner but all of us failed to ask that question making another assumption that he isn't s-off.
3- he did a factory reset which didn't work (whatever that means with an s-on device / with an s-off device it really messes things up).
4- glevitan is here. If he doesn't know how to fix it (and from the few active members that tend to lend a hand in these type of posts) there may be just a handful who could help out. Hence, the OP is in good hands.
5- when someone messes up their phone without knowing what happened nor how to fix it, you need to give more detailed instructions on how to get it done.
6- I'm guessing that the info glevitan asked for is to find the correct ruu for the member to flash and to get his phone back to working conditions. If that doesn't work, chances are it's a hardware problem.
Bullet point,impressive. now a refurb with s off would mean a root from a previous owner?
"S-ON, which means it blocks you from flashing radio images — the code that manages your data, Wi-Fi and GPS connections. Switching your phone to S-OFF lets you flash new radios. Rooting doesn’t require S-OFF, but many rooting tools will give you S-OFF in addition to root access" So hince my question if attempting to flash a rom ,it would be a safe bet he would be rooted,because without it he would have no admin access,recovery or superser access and would not be able to complete the flash process.a factory reset would normally on a stock rom not result in a loss of the entire stock rom but only a loss off data i.e contacts apps etc. and with these things in mind it would seem to be a safe to assume its a hardware issue or a rooted refurb phone from a previous owner in a bootloop becauce a factory reset there would wipe everything?
Click to expand...
Click to collapse

Factory reset resets the phone to it's "as fabricated"-condition, wich means it wipes user data and cache on the phone. With or without root the procedure is the same and should usally not affect /system or /boot.
So we have to find out, if the phone is S-On/S-Off (phosphen, more information on the topic can be read for example here, second post).

Teichopsia said:
Well....
1- over a year old bought refurbished.
2- he never rooted. We could assume that it is s-off from the previous owner but all of us failed to ask that question making another assumption that he isn't s-off.
3- he did a factory reset which didn't work (whatever that means with an s-on device / with an s-off device it really messes things up).
4- glevitan is here. If he doesn't know how to fix it (and from the few active members that tend to lend a hand in these type of posts) there may be just a handful who could help out. Hence, the OP is in good hands.
5- when someone messes up their phone without knowing what happened nor how to fix it, you need to give more detailed instructions on how to get it done.
6- I'm guessing that the info glevitan asked for is to find the correct ruu for the member to flash and to get his phone back to working conditions. If that doesn't work, chances are it's a hardware problem.
Sent from a dream.
Click to expand...
Click to collapse
rdub504 said:
Teichopsia said:
Well....
1- over a year old bought refurbished.
2- he never rooted. We could assume that it is s-off from the previous owner but all of us failed to ask that question making another assumption that he isn't s-off.
3- he did a factory reset which didn't work (whatever that means with an s-on device / with an s-off device it really messes things up).
4- glevitan is here. If he doesn't know how to fix it (and from the few active members that tend to lend a hand in these type of posts) there may be just a handful who could help out. Hence, the OP is in good hands.
5- when someone messes up their phone without knowing what happened nor how to fix it, you need to give more detailed instructions on how to get it done.
6- I'm guessing that the info glevitan asked for is to find the correct ruu for the member to flash and to get his phone back to working conditions. If that doesn't work, chances are it's a hardware problem.
Bullet point,impressive. now a refurb with s off would mean a root from a previous owner?
"S-ON, which means it blocks you from flashing radio images — the code that manages your data, Wi-Fi and GPS connections. Switching your phone to S-OFF lets you flash new radios. Rooting doesn’t require S-OFF, but many rooting tools will give you S-OFF in addition to root access" So hince my question if attempting to flash a rom ,it would be a safe bet he would be rooted,because without it he would have no admin access,recovery or superser access and would not be able to complete the flash process.a factory reset would normally on a stock rom not result in a loss of the entire stock rom but only a loss off data i.e contacts apps etc. and with these things in mind it would seem to be a safe to assume its a hardware issue or a rooted refurb phone from a previous owner in a bootloop becauce a factory reset there would wipe everything?
Click to expand...
Click to collapse
Cfhappy said:
Factory reset resets the phone to it's "as fabricated"-condition, wich means it wipes user data and cache on the phone. With or without root the procedure is the same and should usally not affect /system or /boot.
So we have to find out, if the phone is S-On/S-Off (phosphen, more information on the topic can be read for example here, second post).
Click to expand...
Click to collapse
Sorry guys, but before hijacking this thread maybe you can go and follow the discussion in the off topic thread. The idea here is to lend a hand to someone that is stuck and a noob and this for certain not helping him. Let's keep it clean....
BTW, the only solution in his case is to flash the OEM RUU or make a goldcard and flash an unbranded rom. With no s-off there´s no other way.
Click to expand...
Click to collapse

I couldn't resist.
Maybe it's good practice for him to read through all to learn to discern right info from wrong.
Sent from a dream.

Teichopsia said:
I couldn't resist.
Maybe it's good practice for him to read through all to learn to discern right info from wrong.
Sent from a dream.
Click to expand...
Click to collapse
Yeah, that is right, but with the phone stuck in the splash I don´t think is a good time to think about learning. This experience will definitely be worth for him in the future. :victory:

Related

[Q] is it possible to remotely enable wi-fi or mobile data for htc one x?

i need to have a connection to authenticate my gmail account bcause my friend maxed out pattern attempts. i know the pattern, i know the gmail account, usb debug is unfortunately off as well as wi-fi and mobile data connection. i managed to turn on the bluetooth (if that would help) while randomly tapping home capacitive button and while doing it my home screen abruptly shows up then back to authenticate screen.
i also don't want to do factory reset right now, i have important multimedia files and messages and doing factory reset will erase them.
i know the IMEI, serial number of my htc one x unit, still have the box if someone from htc can do it remotely. hopefully.
also, if there would be any other way that the gallery and/or messages can be recovered please help me.
thanks a lot! don't care if it will be almost a week that it's been locked, but it's starting to be an inconvenience but still tolerable for me...
please help me,
I'm sure if you try wrong patterns too many times, a option for forgot pattern pops up. You enter your Gmail details and you're good to go.
Didn't that work out?
Ps - I'm not really sure if such is the case when you have no connectivity.
Are you rooted?
If yes, go to recovery and backup. Either flash same rom with cache wipe or flash new rom and restore data.
You'll be good.
Also in recovery you could mount usb and copy media off.
Sent from my HTC One X
Electrostatic King said:
I'm sure if you try wrong patterns too many times, a option for forgot pattern pops up. You enter your Gmail details and you're good to go.
Didn't that work out?
Ps - I'm not really sure if such is the case when you have no connectivity.
Are you rooted?
If yes, go to recovery and backup. Either flash same rom with cache wipe or flash new rom and restore data.
You'll be good.
Click to expand...
Click to collapse
sad to say, im not rooted too. the forgot pattern email authentication already appeared and i can no longer attempt to retry my pattern.. and i can't authenticate my email because i don't have internet connection, neither mobile / wifi.. please help me.. thanks for the reply btw!
herbie13 said:
Also in recovery you could mount usb and copy media off.
Sent from my HTC One X
Click to expand...
Click to collapse
is this method good only for rooted? because if it uses the adb, i asked my brother to try it but adb doesn't recognize my device because usb debugging is disabled
another question is, (if i may... ) how exactly can i do your suggested method?? sorry kind of a noob here please help me... thanks for the response btw.
pjgt said:
is this method good only for rooted? because if it uses the adb, i asked my brother to try it but adb doesn't recognize my device because usb debugging is disabled
another question is, (if i may... ) how exactly can i do your suggested method?? sorry kind of a noob here please help me... thanks for the response btw.
Click to expand...
Click to collapse
Ok, so your not rooted therefore you will not have a custom recovery.
I wonder if you could go into bootloader, then have fastboot usb access. Unlock your bootloader. Flash a custom recovery. Copy off your stuff through recovery usb mount. Then flash a new Rom. What you will lose is everything on the phone but you should save your photos and stuff.
Sent from my HTC One X
---------- Post added at 05:07 PM ---------- Previous post was at 04:59 PM ----------
Also don't let your friend near your phone again
Sent from my HTC One X
herbie13 said:
Ok, so your not rooted therefore you will not have a custom recovery.
I wonder if you could go into bootloader, then have fastboot usb access. Unlock your bootloader. Flash a custom recovery. Copy off your stuff through recovery usb mount. Then flash a new Rom. What you will lose is everything on the phone but you should save your photos and stuff.
Sent from my HTC One X
---------- Post added at 05:07 PM ---------- Previous post was at 04:59 PM ----------
Also don't let your friend near your phone again
Sent from my HTC One X
Click to expand...
Click to collapse
yes! definitely! ) maybe i was too kind to just let any of my friends to play around with my phone not they're not wary that something might happen. i haven't tried rooting so i'll give this a try tomorrow morning. i hope to seek more help from here. )
btw, is the gallery really stored in the sdcard in htc one x? cause i email tech support for htc and they told me that photos are stored in the mmc, so they will not be erased if i perform factory reset. is this true?? thanks again!
pjgt said:
sad to say, im not rooted too. the forgot pattern email authentication already appeared and i can no longer attempt to retry my pattern.. and i can't authenticate my email because i don't have internet connection, neither mobile / wifi.. please help me.. thanks for the reply btw!
Click to expand...
Click to collapse
The password reset using email id should work without a data connection.
At least it works with my device
Sent from my HTC One X using xda app-developers app
pjgt said:
yes! definitely! ) maybe i was too kind to just let any of my friends to play around with my phone not they're not wary that something might happen. i haven't tried rooting so i'll give this a try tomorrow morning. i hope to seek more help from here. )
btw, is the gallery really stored in the sdcard in htc one x? cause i email tech support for htc and they told me that photos are stored in the mmc, so they will not be erased if i perform factory reset. is this true?? thanks again!
Click to expand...
Click to collapse
I would stick with athulele's route if i were you - triple check it doesnt work before trying a sledge hammer approach.
If not then I know that unlocking the bootloader through htcdev will wipe your phone data and apps etc but sdcard remains untouched. I cant say what a factory reset in bootloader does as i never tried.
EDIT: my comment relates to unlocking a relocked bootloader on an s-off device. So its possible the first time unlock or even a relock on an s-on device might wipe the sdcard contents.
Good luck - maybe other will have tips. if you go ahead and try unlocking bootloader there are loads of threads with instructions here. Just stop after you flashed the custom recovery and use it to mount usb and copy off your pics. Then try a reset from within bootloader or flash a new rom.
Just to chip in.....there are reports of wiped sdcards when unlocking the bootloader.
Just saying.......
Edit : it will delete ALL data including sdcard.
Mr Hofs said:
Just to chip in.....there are reports of wiped sdcards when unlocking the bootloader.
Just saying.......
Edit : it will delete ALL data including sdcard.
Click to expand...
Click to collapse
Wierd, I only did this recently to check something else and although my Rom was reset all my sdcard pics etc remained, I just restored a nandroid from the sd (which was also still there) and was back in business. Wonder why this would vary ? Perhaps I dreamt it or im going mad. I may have to try it again tomorrow.
Sent from my HTC One X
athulele said:
The password reset using email id should work without a data connection.
At least it works with my device
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
is this the method of revoking access for android device through the gmail account opened in desktop?? can someone give me the exact method?? thanks! i am now having some hopes of not actually losing my pictures. thanks a lot!
herbie13 said:
Wierd, I only did this recently to check something else and although my Rom was reset all my sdcard pics etc remained, I just restored a nandroid from the sd (which was also still there) and was back in business. Wonder why this would vary ? Perhaps I dreamt it or im going mad. I may have to try it again tomorrow.
Sent from my HTC One X
Click to expand...
Click to collapse
i guess you are already rooted? i don't now. i haven't rooted my phone, which i have been planning for a long time. should have done it since i got the phone. please help me confirm this unlock bootloader for unrooted not wiping data partition... thanks again!
pjgt said:
is this the method of revoking access for android device through the gmail account opened in desktop?? can someone give me the exact method?? thanks! i am now having some hopes of not actually losing my pictures. thanks a lot!
Click to expand...
Click to collapse
When you enter the security key wrong a few times, it will ask you if you have forgotten your password.
Click forger password.
Enter your Email ID and password.
The phone will take you the settings where you can change your security key.
Sent from my HTC One X using xda app-developers app
herbie13 said:
Wierd, I only did this recently to check something else and although my Rom was reset all my sdcard pics etc remained, I just restored a nandroid from the sd (which was also still there) and was back in business. Wonder why this would vary ? Perhaps I dreamt it or im going mad. I may have to try it again tomorrow.
Sent from my HTC One X
Click to expand...
Click to collapse
You went from unlocked to relocked and back to unlocked.....the first time it should wipe all ! And maybe there is a small difference because you are S-OFF ?
athulele said:
When you enter the security key wrong a few times, it will ask you if you have forgotten your password.
Click forger password.
Enter your Email ID and password.
The phone will take you the settings where you can change your security key.
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
hmmm have i mentioned that "too many pattern attempts" prompt already showed in the screen and i entered my correct gmail username and password (im very sure about it) but it just says checking and nothing happened. back to the enter email and password..please help... thanks!
i have another question. i have read in some threads/blogs that the "revoke access" for android log in option that can said be accessed through gmail sign in on a computer.
any thoughts on that, if it's really gonna work? thanks again!
Mr Hofs said:
You went from unlocked to relocked and back to unlocked.....the first time it should wipe all ! And maybe there is a small difference because you are S-OFF ?
Click to expand...
Click to collapse
Good point edited post to that effect, I cant remember what happened on the first locked to unlocked on my first Hox (which was s-on) and my current s-off was already relocked when i bought it.
pjgt : If all other avenues fail and you were going to unlock bootloader and root\custom ROM anyway then there is a small chance but it doesnt sound likely. Id recommend buying and installing Cerberus or similar once your back up and running - it allows an sms to unlock device or change password. This 'may' have bypassed your problem.
herbie13 said:
Good point edited post to that effect, I cant remember what happened on the first locked to unlocked on my first Hox (which was s-on) and my current s-off was already relocked when i bought it.
pjgt : If all other avenues fail and you were going to unlock bootloader and root\custom ROM anyway then there is a small chance but it doesnt sound likely. Id recommend buying and installing Cerberus or similar once your back up and running - it allows an sms to unlock device or change password. This 'may' have bypassed your problem.
Click to expand...
Click to collapse
so you mean i can unlock bootloader and my files will remain unerased? i was thinking of putting apps like what you've mentioned one time when im browsing from playstore, i wonder why i didn't do it. it frustrates me until now. thanks again for the response!
pjgt said:
so you mean i can unlock bootloader and my files will remain unerased? i was thinking of putting apps like what you've mentioned one time when im browsing from playstore, i wonder why i didn't do it. it frustrates me until now. thanks again for the response!
Click to expand...
Click to collapse
Check my edit thanks to Mr Hofs.
Fact is I unlocked a relocked bootloader on an S-OFF one x and my sdcard was not erased.
You will be unlocking a locked bootloader on an S-ON device so I cannot guarantee the outcome.
Its a chance if all else fails

bricked m8

i flashed lg kernel on my m8 by wrong now the phone dosent turn on
or reboot via volume + power
and the pc recognize it as "QHSUSB_BULK"
ANY HELP
U have probably turned ur m8 into a paperweight ? only thing to do now is keep pressing power button and volume. Try through pc cmd - adb reboot-bootloader just to see . Sucks mate hopefully it works out for you
LG kernel.....seriously !!!
Mr Hofs said:
LG kernel.....seriously !!!
Click to expand...
Click to collapse
was mistake
any help ?
Mr Hofs said:
LG kernel.....seriously !!!
Click to expand...
Click to collapse
error |: device not found
As soulja already said. Boot the phone to the bootloader and recovery. Reflash a rom. If that is impossible to achieve there is absolutely nothing we can do.
Mr Hofs said:
As soulja already said. Boot the phone to the bootloader and recovery. Reflash a rom. If that is impossible to achieve there is absolutely nothing we can do.
Click to expand...
Click to collapse
it wont boot or respond even for charger
Then it's proper dead.....
Good try the Adb command Adb reboot bootloader see if you can get into that but might be tricky
Edit.... Just seen your last post hope you have insurance
Won't something like this work on that device, of course downloading the correct HTC One M8 equivalent files?
qhsusb_bulk detection lg g2 fix
what dongle i need for it ?
But if the device is not even switching on its a no go right ?
Mr Hofs said:
But if the device is not even switching on its a no go right ?
Click to expand...
Click to collapse
Yeah.
I can recall also reading something some time ago about making your SD Card(External) the bootable one and then fixing the "internal" from there but I'm not sure if that will even work either, was for another device as well.
I don't think a lot of developers/"hackers" on here sat down trying to figure out solutions to a problem that isn't so frequent on this device. I mean, who would flash a LG "anything" on an HTC...
Just wondered if it might work out seeing as it at least "detects" that much from the phone. It's a type of Qualcomm recovery mode isn't it, QHUSB-etc etc
Figured that maybe it is in a "semi" on condition already, it's just that you can't do anything with it. But if it's completely broke then might as well take it into service center for repair. Don't know what you're gonna tell them though @escoda
Yep. From what i know on the htc one x, once you turn off the phone completely (no hibernation mode) and you plug it in the pc it goes automatically to a adb hibernation mode. That's why its in the device manager. So it reads the device but can't respond correctly. But to get a step ahead it's very necessary to turn the device on.
@escoda its not completely bricked yet. Just go to ubuntu and follow the guide mentioned from Brendm14. Like he also said you only need to download then those files for the htc one m8. Most qualcomm devices have everything on the same partition but you could probably examine or the bootloader and the other required stuff are the same partition number as in the guide. If so then you still just need to download the htc files and do it the same.
I dont know where you can get the htc files since I am/was an LG user.
wulsic said:
@escoda its not completely bricked yet. Just go to ubuntu and follow the guide mentioned from Brendm14. Like he also said you only need to download then those files for the htc one m8. Most qualcomm devices have everything on the same partition but you could probably examine or the bootloader and the other required stuff are the same partition number as in the guide. If so then you still just need to download the htc files and do it the same.
I dont know where you can get the htc files since I am/was an LG user.
Click to expand...
Click to collapse
Those files are present on any firmware.zip for the appropriate phone model.
Flashing just a wrong kernel would not do that. Something must have happened that messed with the bootloader.
r3pwn said:
Flashing just a wrong kernel would not do that. Something must have happened that messed with the bootloader.
Click to expand...
Click to collapse
what can i do ??
its out of warranty
escoda said:
what can i do ??
its out of warranty
Click to expand...
Click to collapse
If you have an extra SDcard laying around, I would be happy to help you try to get your phone working (see posts above).
r3pwn said:
If you have an extra SDcard laying around, I would be happy to help you try to get your phone working (see posts above).
Click to expand...
Click to collapse
yes i have SDcard ...
i tried Ubuntu and when i write (ls /dev/sd*) it return with /dev/sda /dev/sda1 /dev/sda2 /dev/sda5

[Q] HTC M8. Phone boots only in fastboot and I can't do anything (factory reset etc)

Hi guys. I have a problem with my M8 (international).
Start topic was here http://forum.xda-developers.com/att...-boots-fastboot-factory-t2952954#post57042833 but I took an advice and open the same topic in general theme.
Hi everyone. I got a problem with my HTC M8.
First of all, I didn't make with it any changes (as unlock bootloader, root or installing any custom OS or recovery etc.) Week ago I left device, connected to PC for all night, and, I gess, with "bad" micro-USB cable.
Next day I couldn't boot this phone. I connected it to charger and after little time it was loaded to fastboot. But up today I can't do anything with phone: I can't unlock it, can't factory reset, can't boot to recovery etc...
I tried to find any same simptomes in google, but found nothing
As you can see on screenshots, I made steps for unlock bootloader but on device I didn't see notification about unlocking.
Click to expand...
Click to collapse
Could you help me with advices? Thanks.
I'm taking a bit of a guess but some how system has got wipe but that seems a bit off for a locked phone but since it's locked I would take it back to where you got it from and get them to sort it.
Sent from my One M8 using Tapatalk
Darknites said:
since it's locked I would take it back to where you got it from and get them to sort it.
Click to expand...
Click to collapse
I would normally say the same. But the OP mentioned in another thread posted in the wrong forum section (linked in his post) that he bought from Canada but lives in Ukraine, so I think warranty is not valid. It would have been helpful for the OP to give all the relevant details in this new post.
I agree, it looks like his OS and possibly recovery have somehow become wiped, corrupted, or damaged. Not common for a stock device, but not unheard of, either.
MaggiMag363 said:
Hi guys. I have a problem with my M8 (international).
Start topic was here http://forum.xda-developers.com/att...-boots-fastboot-factory-t2952954#post57042833 but I took an advice and open the same topic in general theme.
Could you help me with advices? Thanks.
Click to expand...
Click to collapse
Hi
I had a similar problem to you where I was stuck in fastboot mode and the only command it would execute was POWER DOWN and when switched back on it returned to fastboot mode. However I ended up in that state due to making a mistake in trying to unlock and root my phone. Also I believe my display showed the RADIO and OpenDSP details rather than the INVALID_VER_INFO that your's is showing.
I thought I had deleted the rom and recovery on my device and I had bricked my phone however I was able to recover my phone by getting a new unlocktoken from HTC and flashing it.
Once I had successfully unlocked my phone I had access to my rom and recovery.
I see from your first image that you tried to unlock your phone and it shows that 'unlock token check successful' but images 2 and 3 show that the phone is still 'LOCKED' so it may be worth going to the HTC site, get a new unlock token and try again.
If it doesn't work, it shouldn't do anymore harm either!
Best of luck.
I see from your first image that you tried to unlock your phone and it shows that 'unlock token check successful' but images 2 and 3 show that the phone is still 'LOCKED' so it may be worth going to the HTC site, get a new unlock token and try again.
Click to expand...
Click to collapse
Yes, I did this And in consol I saw that everything was fine, but on device I didn't see standart notification about unlocking.
A found some topics about "INVALID_VER_INFO" - and they said that it can be ok for some devices (guys checked this on their worked devices, booted to fastboot and saw the same).
http://forum.xda-developers.com/showthread.php?t=2715056 here is the topic about "INVALID...".
btw - I tried unlock phone after another man. He did the same - receive .bin from dev. HTC site etc. I did the same, but from another HTC dev. account and result was the same Phone didn't unlock.
It could be that the recovery has got messed up because I believe recovery is used to do it since unlocking will wipe data. The only things I can think of is a real ruu as in it full rom and firmware exe (good luck with that) or you could try just firmware ruu, riff box or HTC themselves.
Sent from my One M8 using Tapatalk
Darknites said:
It could be that the recovery has got messed up because I believe recovery is used to do it since unlocking will wipe data. The only things I can think of is a real ruu as in it full rom and firmware exe (good luck with that) or you could try just firmware ruu, riff box or HTC themselves.
Sent from my One M8 using Tapatalk
Click to expand...
Click to collapse
I have the riff box but without needed pin-outs (http://i01.i.aliimg.com/wsphoto/v0/...x-Flex-font-b-cable-b-font-for-Samsumg-LG.jpg I'm talking about these pin-outs). And my previous experience with riff box and Samsung S3 was not very good)))) I had been fixing it during 2 months
https://www.dropbox.com/s/oqygsy7ku7o37j5/M8-DEBUG.doc?dl=0
Pin out.
i have the same problem my device is htc m8_TL
and it still in fastboot
but i have cwm
can anyone help me ?
elawady.2014 said:
i have the same problem my device is htc m8_TL
and it still in fastboot
but i have cwm
can anyone help me ?
Click to expand...
Click to collapse
Does cwm boot?
Sent from my One M8 using Tapatalk
[/COLOR]
Darknites said:
Does cwm boot?
Sent from my One M8 using Tapatalk
Click to expand...
Click to collapse
yes it's boot
and now i install stock rom via it
i think it's for inernational
so camera not work and wifi not work ??
please help me i can't find any solve
elawady.2014 said:
yes it's boot
and now i install stock rom via it
i think it's for inernational
so camera not work and wifi not work ??
please help me i can't find any solve
Click to expand...
Click to collapse
Not sure of good place for stock roms sorry.
Sent from my One M8 using Tapatalk
Darknites said:
Not sure of good place for stock roms sorry.
Sent from my One M8 using Tapatalk
Click to expand...
Click to collapse
but how can i work wifi and camera ?
elawady.2014 said:
but how can i work wifi and camera ?
Click to expand...
Click to collapse
Not sure but you could give twrp a try to wipe and flash.
Sent from my One M8 using Tapatalk
Darknites said:
Not sure but you could give twrp a try to wipe and flash.
Sent from my One M8 using Tapatalk
Click to expand...
Click to collapse
ok thanks but i can't install other custom recovery
i have 3 backup by cwm and nandroid to my old rom
but when i restore it it not restore
do u know why ?
if other way to restore backup ?
elawady.2014 said:
i have the same problem my device is htc m8_TL
and it still in fastboot
but i have cwm
can anyone help me ?
Click to expand...
Click to collapse
Hey man. Sorry but your problem not the same. You installed custom OS and it could be the reason of this. I install nothing. I have full stock device. And my problem not the same with your problem. Could you create new topic please?
Venomtester said:
https://www.dropbox.com/s/oqygsy7ku7o37j5/M8-DEBUG.doc?dl=0
Pin out.
Click to expand...
Click to collapse
Thanks. But my skill too low for soldering these small parts I talked about completed pin-out connectors for JTAG. I tried to find them on EBAY and other JTAG stores, and failed (look at screenshot with these pin-outs higher).
Could anyone help with RUU process? What information I should have for correct RUU update? I found this post http://forum.xda-developers.com/showthread.php?t=2729173 but I'm not sure that I have SPRINT device.
I need an information, how I can be sure, that I use correct file for RUU my HTC? Is it bootloader version, or operator version (Sprint, Verison etc.) or something else? As I wrote, I can open information about my phone in Fastboot (I can check my SN, CID, bootloader version etc.)
MaggiMag363 said:
Could anyone help with RUU process? What information I should have for correct RUU update? I found this post http://forum.xda-developers.com/showthread.php?t=2729173 but I'm not sure that I have SPRINT device.
I need an information, how I can be sure, that I use correct file for RUU my HTC? Is it bootloader version, or operator version (Sprint, Verison etc.) or something else? As I wrote, I can open information about my phone in Fastboot (I can check my SN, CID, bootloader version etc.)
Click to expand...
Click to collapse
For a ruu to work it needs to have matching cid, guess mid and has to be same version or higher than what's on the phone. You can't flash the wrong one it won't let you.
Edit, also the one you linked to won't work.
Darknites said:
For a ruu to work it needs to have matching cid, guess mid and has to be same version or higher than what's on the phone. You can't flash the wrong one it won't let you.
Edit, also the one you linked to won't work.
Click to expand...
Click to collapse
Ok. And Can I flash version with unlocked bootloader and custom recovery, for example? (I said that there are a lot of recovery but they are custom. Is it ok for me or I should find pack with all stock?)
guess mid
Click to expand...
Click to collapse
It's unknown letters for me. Would you describe what did you mean? Thanks.

Damn...just made a huge mistake. phone bricked?

My son wanted to root his brand new phone. i have rooted 8 phones from different phones before with success..... but this time i f***d up...
Accedently installed this on his phone.
http://wccftech.com/flash-and-root-nexus-5-on-android-6-0-1-mmb29k/
executed flash-all.bat and it flashed the bootloader.
For the wrong phone...
It should have been this one..
http://wccftech.com/flash-and-root-nexus-5x-android-6-0-1/
Missed the X......
Now the phone will not even boot any more at all....cant enter bootloader.......does not power up at all.!!!
Jesus...what have i done.......
It here any chance at all to fix this somehow?
Hello and thank you for using Q/A,
because you can't enter bootloader, you can't do anything. You can try to send the phone to Google. Say: It didn't boot after OTA Update.
Kind regards
Trafalgar Square
Yeah it's most likely a paperweight. Try sending it to Google. Flashing the wrong firmware destroys a phone as you probably already know
well
hopesrequiem said:
Yeah it's most likely a paperweight. Try sending it to Google. Flashing the wrong firmware destroys a phone as you probably already know
Click to expand...
Click to collapse
I am totally aware of that....
but somehow one must be able to flash the bootloader from scratch....
Normally via special software etc.
That´s what i was hoping for....
Only thing I know to use is a riff box to jtag it. Not sure if they have one for 5x.
crowhater said:
I am totally aware of that....
but somehow one must be able to flash the bootloader from scratch....
Normally via special software etc.
That´s what i was hoping for....
Click to expand...
Click to collapse
Your use of the period seems rather condescending. And no, you as the end user cannot fix that. You did one of the few things that is unrecoverable unless you manage to get the bootloader to accept adb commands somehow.
crowhater said:
I am totally aware of that....
but somehow one must be able to flash the bootloader from scratch....
Normally via special software etc.
That´s what i was hoping for....
Click to expand...
Click to collapse
Didn't you say the phone won't turn on? The above scenario is not possible.
Well
bobby janow said:
Didn't you say the phone won't turn on? The above scenario is not possible.
Click to expand...
Click to collapse
Well. the bootloader is flashed into the phone from the beginning aswell during manufacturing. I work with electronics and software and i know there is always a way to reflash the bootloader. All the electronics comes in the beginning with no software at all, one only needs the proper software/hardware. Most probably by jtag....or if they have some other special tool for snapdragon 808.
Stupid of me not to see that the version i flashed was not for nexus 5X...and only for nexus 5
sight...
Good luck. Will Google not rma it?

Firmware whilst S-On.

Morning all,
Im not S-off and I'm using a pretty dated firmware..
I was told that there is a way to obtain and flash a firmware WITHOUT wiping anything and without too much fuss.
My questions:
What is the COMMAND in CMD?
Where do you find the signed firmware?
How do you identify which one to use?
What does it actually change? As the phone does work on dated firmware, more optimised?
I highly doubt I'm the only one who would benefit from this, once I know the answers I'll leave them here and I'll write a guide on how to install them step by step I'll also link the firmwares do others can help themselves.
Thanks
Currently running: Viper 3.5.0
Firmware: 1.80.401.1
S-ON
Unecrypted.
Check out Krassermensch's Firmware Update Tool in the guide part of the forum.
Lindsten said:
Check out Krassermensch's Firmware Update Tool in the guide part of the forum.
Click to expand...
Click to collapse
Have come mate, but I've asked some other things plus there is apparently a way to do it without the use of a tool.
This is the specific thread for firmware update.
I think you can only flash the full stock zip since you are s-on. Do take note that flashing the stock firmware.zip will wipe your internal storage.
The firmware to flash should have matching CID and MID of your device.
To check your mid and cid type this command in cmd while the device is in download mode.
fastboot getvar all
side_flip15 said:
This is the specific thread for firmware update.
I think you can only flash the full stock zip since you are s-on. Do take note that flashing the stock firmware.zip will wipe your internal storage.
The firmware to flash should have matching CID and MID of your device.
To check your mid and cid type this command in cmd while the device is in download mode.
fastboot getvar all
Click to expand...
Click to collapse
Incorrect. All of @Sneakyghost's firmware.zips are for S-Off users only. It's stated in the OP of the thread right in the first sentence.
xunholyx said:
Incorrect. All of @Sneakyghost's firmware.zips are for S-Off users only. It's stated in the OP of the thread right in the first sentence.
Click to expand...
Click to collapse
Cheers,
Does anyone know the answers to any of the questions I've written?
sorry
side_flip15 said:
sorry
Click to expand...
Click to collapse
No reason to be sorry. You were trying to help, and I was just letting you know that it won't work for him.
---------- Post added at 06:16 PM ---------- Previous post was at 06:03 PM ----------
dladz said:
Does anyone know the answers to any of the questions I've written?
Click to expand...
Click to collapse
First make a backup. This will wipe your phone.
Then relock your bootloader. In fastboot fastboot oem lock
Download this RUU.zip
Rename the .zip to 2PS6IMG and place it onto your extSD
Boot to download mode and follow the prompts (vol up to flash ~ power button to reboot)
That's it. Super easy.
Delete the renamed .zip from your extSD or else every time you boot to download mode it'll try to update again.
Now unlock your bootloader again with the same bin code that HTC gave you when you first did it, or request a new one. Flash TWRP back onto your phone, then flash SuperSU or a custom ROM to regain root.
This is why I paid $25 for Sunshine.
For S-Off users, you just flash a small firmware package, and that's it. No data loss. No relocking the bootloader. No reflashing recovery. No re-rooting.
It really is worth the price in the amount of time and hassle saved through the lifetime of the phone.
xunholyx said:
No reason to be sorry. You were trying to help, and I was just letting you know that it won't work for him.
---------- Post added at 06:16 PM ---------- Previous post was at 06:03 PM ----------
First make a backup. This will wipe your phone.
Then relock your bootloader. In fastboot fastboot oem lock
Download this RUU.zip
Rename the .zip to 2PS6IMG and place it onto your extSD
Boot to download mode and follow the prompts (vol up to flash ~ power button to reboot)
That's it. Super easy.
Delete the renamed .zip from your extSD or else every time you boot to download mode it'll try to update again.
Now unlock your bootloader again with the same bin code that HTC gave you when you first did it, or request a new one. Flash TWRP back onto your phone, then flash SuperSU or a custom ROM to regain root.
This is why I paid $25 for Sunshine.
For S-Off users, you just flash a small firmware package, and that's it. No data loss. No relocking the bootloader. No reflashing recovery. No re-rooting.
It really is worth the price in the amount of time and hassle saved through the lifetime of the phone.
Click to expand...
Click to collapse
OK so this is where I've heard different.. There apparently isn't any need to return to stock so think you may need to read the originating post yourself mate
Otherwise how would the tool mentioned in the second post work? Appreciate you saying all that but it doesn't help my query.
As for sunshine I completely disagree, I've had every single htc bar two since the G1 and I've had S-off on all of them where available so I know the S-off method well, and have made a lot of donations to developers over the years, I also buy all my apps and support Devs when they deserve it for apps.
In regards to sunshine, I paid for this app for my m9 less than a year ago, I get one license, I can't use this for my 10 and I'll have another phone soon so see little point, they should offer more than one unlock for £25 and the only reason why they've got away with this daylight robbery is because they've monopolised the market, I'm sure I'm not the the only person who's noticed this.
Anyway, I'll wait to hear from someone who knows about the signed firmwares and how to install them. The tool can do it, so there must be a manual way, Id prefer to do that as I've had problems with tools in the past and with firmware you really want to get it right.
dladz said:
OK so this is where I've heard different.. There apparently isn't any need to return to stock so think you may need to read the originating post yourself mate
Otherwise how would the tool mentioned in the second post work? Appreciate you saying all that but it doesn't help my query.
As for sunshine I completely disagree, I've had every single htc bar two since the G1 and I've had S-off on all of them where available so I know the S-off method well, and have made a lot of donations to developers over the years, I also buy all my apps and support Devs when they deserve it for apps.
In regards to sunshine, I paid for this app for my m9 less than a year ago, I get one license, I can't use this for my 10 and I'll have another phone soon so see little point, they should offer more than one unlock for £25 and the only reason why they've got away with this daylight robbery is because they've monopolised the market, I'm sure I'm not the the only person who's noticed this.
Anyway, I'll wait to hear from someone who knows about the signed firmwares and how to install them. The tool can do it, so there must be a manual way, Id prefer to do that as I've had problems with tools in the past and with firmware you really want to get it right.
Click to expand...
Click to collapse
I think you misunderstood me. I'm sure there is a thread somewhere here with signed firmware (there is for M8), but I don't know of it. If I did, I would have linked you there.
But you asked if anyone could give you help, so I offered you a way to do it.
Even if you find a signed firmware.zip, you'll still need to re-lock your bootloader since you are S-On.
You might as well save some time searching and just run the RUU
xunholyx said:
I think you misunderstood me. I'm sure there is a thread somewhere here with signed firmware (there is for M8), but I don't know of it. If I did, I would have linked you there.
But you asked if anyone could give you help, so I offered you a way to do it.
Even if you find a signed firmware.zip, you'll still need to re-lock your bootloader since you are S-On.
You might as well save some time searching and just run the RUU
Click to expand...
Click to collapse
I'll check around, was speaking with @LeeDroid a while ago, can't remember him saying relock the bootloader, I'll ask him.
I'm pretty sure there is a way. Can't see that tool in the second post relocking your bootloader.
dladz said:
I'll check around, was speaking with @LeeDroid a while ago, can't remember him saying relock the bootloader, I'll ask him.
I'm pretty sure there is a way. Can't see that tool in the second post relocating your bootloader.
Click to expand...
Click to collapse
Actually, I have been following the method of @krassermensch's since before he started a thread about it. He posted to a different firmware thread about the method, and I've been curious about it since. In his OP he states that you need an unlocked bootloader, so his method is probably your best solution. I haven't tried it myself as I have always been S-Off on my HTC phones.
dladz said:
Have come mate, but I've asked some other things plus there is apparently a way to do it without the use of a tool.
Click to expand...
Click to collapse
My tool is on GitHub, read the content of the batch files and you know how to do it
https://github.com/nico151999/Firmware-Update-Tool-HTC10
krassermensch said:
My tool is on GitHub, read the content of the batch files and you know how to do it
https://github.com/nico151999/Firmware-Update-Tool-HTC10
Click to expand...
Click to collapse
Thanks :good:
xunholyx said:
Actually, I have been following the method of @krassermensch's since before he started a thread about it. He posted to a different firmware thread about the method, and I've been curious about it since. In his OP he states that you need an unlocked bootloader, so his method is probably your best solution. I haven't tried it myself as I have always been S-Off on my HTC phones.
Click to expand...
Click to collapse
yea same here man, looking at the tools code it seems that it asks you to back up first.
I'll check it out in the morning.
Thanks chaps
dladz said:
yea same here man, looking at the tools code it seems that it asks you to back up first.
I'll check it out in the morning.
Thanks chaps
Click to expand...
Click to collapse
The backup is necessary as the firmware update files overwrite the recovery and the boot partitions...

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