Develop Bugs

Rumor: Sprint to cap and throttle?

This is a rumor. Take it for what it's worth. The moderator being mentioned heard the rumor a few days ago but purposely didn't post anything until he could get some confirmation. I never saw that he came back and posted he had confirmation, but it was posted on SprintUser News.
From SprintUsers.com
http://www.sprintusers.com/interesting-rumor/
One of our moderators, after a very recent visit to Radio Shack had this to say after speaking to an employee:
In addition to the change in how they will calculate discounts by separating the 1st 2 lines, Sprint will be going to capped data. The cap numbers I heard were a 2GB cap with speeds throttled after 1 GB. No word on if it was being applied across the board, would just be for new accounts, etc.
What does this mean? Simply put, Sprint may begin the move to stop the totally awesome Unlimited plans. How will this change your relationship with Sprint?
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sfhub said:
This is a rumor. Take it for what it's worth. The moderator being mentioned heard the rumor a few days ago but purposely didn't post anything until he could get some confirmation. I never saw that he came back and posted he had confirmation, but it was posted on SprintUser News.
From SprintUsers.com
http://www.sprintusers.com/interesting-rumor/
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Click to collapse
There's absolutely no way Sprint would do this.
Now, in 2013 when they are completely LTE?
Yeah. Maybe.
But if they do anything like this now they're done.
T-Mobile will over take them.
I promise.

I highly doubt this is going to happen now...in a competitive market where verizon already has a huge lte market, unlimited data is the only thing sprint has going for them. I can see unlimited data disappearing when sprint starts releasing devices on its own lte network...late 2012 early 2013
Sent from my SPH-D710 using xda premium

sfhub said:
This is a rumor. Take it for what it's worth. The moderator being mentioned heard the rumor a few days ago but purposely didn't post anything until he could get some confirmation. I never saw that he came back and posted he had confirmation, but it was posted on SprintUser News.
From SprintUsers.com
http://www.sprintusers.com/interesting-rumor/
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Click to collapse
I would be on Verizon the next day if they started to cap. Isn't the main reason people stay with Sprint because of unlimited data?
Sent from my SPH-D710 using Tapatalk

What if they did it for new accounts. Would that make you more likely to stay?

This is ridiculous. There's no way I'd pay $75 a month for 1GB data. Sprint 3G is bad. Unlimited 4G is the only reason I'm on Sprint.

A radio shack employee that about sums it up
Sent from my SPH-D710 using xda premium

There are customers today paying for unlimited but their connection is too slow and they never realistically get to 2GB. Being throttled after 1GB might actually be an improvement from being throttled after 1KB.

ervman1 said:
I highly doubt this is going to happen now...in a competitive market where verizon already has a huge lte market, unlimited data is the only thing sprint has going for them. I can see unlimited data disappearing when sprint starts releasing devices on its own lte network...late 2012 early 2013
Sent from my SPH-D710 using xda premium
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You do realize that data on Verizon Wireless is capped based on what you pay for and anything over that limit say 2-5 gb you are charged overages. That has do do with anything Verizon Wireless sells. They also throttle there speeds.
Sprint on the other hand just released a commercial on tv that said they wernt going to cap or throttle the network. Why would they go back on that commercial and spend that kind of money just to change there mind? Basically they said Unlimited means "Unlimited".

sfhub said:
What if they did it for new accounts. Would that make you more likely to stay?
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I would leave on principle.
I'm already about done with Sprint after 9 years as it is.

Have you guys ever read the terms of service for Sprint? They already from the beginning throttle services. So you are already throttled from the start when you using those services. They don't tell you what the pre-throttle. Also if they feel you use too much they'll lock out the service until your next cycle or remove you altogether(let you go without paying the termination fee). Also you have to be on their network to get unlimited. If you happen to be roaming you only get 300mb a month.
Sent from my Galaxy Nexus using Tapatalk

choyt2011 said:
Why would they go back on that commercial and spend that kind of money just to change there mind? Basically they said Unlimited means "Unlimited".
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Unlimited is just a marketing strategy, it isn't a company philosophy. They'll keep marketing it as long as they feel it is gaining them customers. If there is no advantage (ie they are losing customers) then they'll probably drop it and try some other marketing approach. After all they have the iPhone now

Tidbits said:
Have you guys ever read the terms of service for Sprint? They already from the beginning throttle services. So you are already throttled from the start when you using those services. They don't tell you what the pre-throttle.
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I'm not sure what part of the ToS you're referring to but if you understood computer networking you'd know that ALL connections are "throttled" in order to allow for a consistent connection

Only reason I joined sprint was the unlimited data. Too bad I get 20-98kpbs most of the time on 3g... When I'm on 4G i use the heck out of it though. If they end unlimited data I'm going back to a GSM carrier. I miss the ability to easily switch phones.

Can't wait Till July 2013 to get out of my contract unless speeds pick up by then! I'm eyeing Verizon. But until then its sprint slow unlimited network craning from 100kbps to 2 jobs depending the tower your connected to
Sent from my SPH-D710 using xda premium

mattykinsx said:
I'm not sure what part of the ToS you're referring to but if you understood computer networking you'd know that ALL connections are "throttled" in order to allow for a consistent connection
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Go through it. It has NOTHING to do to gain a consistent connection.
Edit it's there somewhere. I remember a few months back before T-Mobile changed their forums I posted everything people didn't know about their terms. I broke down the sections and what was explained to me when Sprint dropped me as a customer. They allowed me to move all 5 of my lines without a termination fee during that time, but I ended up losing my number I had for 8 years...
Sent from my Galaxy Nexus using Tapatalk

sfhub said:
What if they did it for new accounts. Would that make you more likely to stay?
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Click to collapse
If they went that route, they would have to grandfather us in or there would be a mass exodus
Sent from my Nexus S 4G using Tapatalk

Tidbits said:
Go through it. It has NOTHING to do to gain a consistent connection.
Sent from my Galaxy Nexus using Tapatalk
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Generally when someone makes such a significant claim, especially when they're clearly from a different carrier, they are required to provide proof to such claim.
And yes, connections are "throttled" to ensure a consistent connection.
If they weren't controlled correctly your download speeds could jump up and down and would be unstable.
I'm not just talking about wireless services, but all ISPs.
The "throttling" that is generally referred to that is "bad" in the mind of the wireless market is when a carrier [T-mobile, At&t, Verizon and a few smaller carriers] reduce your speeds to 1x or EDGE after you've used a predetermined amount of data for that billing cycle.
Verizon even goes as far as stating [and this only applies to those that are grandfathered into unlimited plans] that not only will they throttle you for the remainder of the month but also for the entire next billing cycle.
Sprint may have something in the ToS about this in relation to how 4g works.
They had "throttled" the max upload to 1mbps at one point [and I believe increased that to 1.5mbps] but it was not a ploy to limit the customers based on usage. Just to limit the overall load on the network to allow all customers a positive experience.
Since there's really absolutely no need to have more than 1.5 mbps upload on a phone, that's more than enough.

mattykinsx said:
Generally when someone makes such a significant claim, especially when they're clearly from a different carrier, they are required to provide proof to such claim.
And yes, connections are "throttled" to ensure a consistent connection.
If they weren't controlled correctly your download speeds could jump up and down and would be unstable.
I'm not just talking about wireless services, but all ISPs.
The "throttling" that is generally referred to that is "bad" in the mind of the wireless market is when a carrier [T-mobile, At&t, Verizon and a few smaller carriers] reduce your speeds to 1x or EDGE after you've used a predetermined amount of data for that billing cycle.
Verizon even goes as far as stating [and this only applies to those that are grandfathered into unlimited plans] that not only will they throttle you for the remainder of the month but also for the entire next billing cycle.
Sprint may have something in the ToS about this in relation to how 4g works.
They had "throttled" the max upload to 1mbps at one point [and I believe increased that to 1.5mbps] but it was not a ploy to limit the customers based on usage. Just to limit the overall load on the network to allow all customers a positive experience.
Since there's really absolutely no need to have more than 1.5 mbps upload on a phone, that's more than enough.
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Then WHY don't they say that in the terms and be cryptic about it when you ask? There's even some stuff about rooting being against the terms and POINT to rooting as an example... They do more throttling than just to ensure "connectivity". Time Warner here throttles upload and they specifically point it out in their terms of use.
Sent from my Galaxy Nexus using Tapatalk

If this is true, I would not hesitate to cancell my contract, I don't give a **** paying the ETF because their network is soo ****ty their 3g is a joke! I rarely pulled 500kbps on a good day! My cousin has an iPhone on att and he consistently gets 3 or 4mbps. Don't get me wrong I love the company and the cheap prices but they are not ready to compete with the big companies. I just hope they don't go bankrupt.
Sent from my Galaxy S Two Epic Four G Touch Becky Becky-Stan

For those who like to data roam...

So I got home today and checked my mailbox. Inside was a love letter from sprint complaining about how I'm using "an unusual amount of roaming data" over the past 6 months and how I should adjust my usage habits to comply with their limits.
Wanna know what my AVERAGE roaming data use was over the past 6 months? I did, too, so I went to the Sprint website and looked it up.
Over the past 12 months, my average ON-network data use was 329MB/month.
Over the same period, my average ROAMING data use was 87MB/month. My highest amount of roaming data was in November at 529MB. In December I had 363MB. I haven't exceeded 300MB any other time in the past 12 months, and most likely no other time in the past 10 years with Sprint!
Somehow, in their minds, I am "in violation of the terms and conditions by consistently exceeding the roaming limits" of my contract.
I hardly ever roam, and I get nailed right away. Other people here use several GB of roaming data, and do it for months and months with nary a peep from Sprint.
WTF?

I been with Sprint about two years and use roaming data every month, I'd say around 200 to 300 megs typically. That's weird they singled you out like that.

I roam like 5gbs a month for 3 months I'm still here no letter.
Sent from my Nexus S 4G using Tapatalk

Dalmus said:
Wanna know what my AVERAGE roaming data use was over the past 6 months? I did, too, so I went to the Sprint website and looked it up.
Over the past 12 months, my average ON-network data use was 329MB/month.
Over the same period, my average ROAMING data use was 87MB/month. My highest amount of roaming data was in November at 529MB. In December I had 363MB. I haven't exceeded 300MB any other time in the past 12 months, and most likely no other time in the past 10 years with Sprint!
WTF?
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When I first got my SGS2 in October, I remember having tons of problems staying on network over the 4 miles I travel during the day (home - work - etc) and would almost constantly be roaming data. I initiated a chat online just to verify that my plan included unlimited data roaming so I didn't end up with a crazy bill. Towards the end of the chat, the rep said something to the effect of "Unlimited, as long as you don't exceed 20% of your total data usage". To which I replied that they need to work on the data coverage (sparse 3g, no 4g) in this market area for that to even be possible. Unfortunately I didn't have the log sent to me.
I've been exceeding this threshold ever month since and I haven't received any nasty-grams. Hopefully I won't because my off network is 80%. Sorry I can't answer your WTF....I'm still scratching my head on how 20% = unlimited.

speedracersdead said:
When I first got my SGS2 in October, I remember having tons of problems staying on network over the 4 miles I travel during the day (home - work - etc) and would almost constantly be roaming data. I initiated a chat online just to verify that my plan included unlimited data roaming so I didn't end up with a crazy bill. Towards the end of the chat, the rep said something to the effect of "Unlimited, as long as you don't exceed 20% of your total data usage". To which I replied that they need to work on the data coverage (sparse 3g, no 4g) in this market area for that to even be possible. Unfortunately I didn't have the log sent to me.
I've been exceeding this threshold ever month since and I haven't received any nasty-grams. Hopefully I won't because my off network is 80%. Sorry I can't answer your WTF....I'm still scratching my head on how 20% = unlimited.
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Now THAT is interesting... if 20% of total data usage is really their bar, then that explains the letter. Although if that's the case, that means I'm being penalized for spending the majority of my time on wifi.
Month: On-Network / Roaming
Oct: 845,774KB / 37,814KB = 4%
Nov: 1,067,868KB / 529,707KB = 50%
Dec: 342,044KB / 363,405KB = 106%
Jan: 235,102KB / 78,215KB = 33%
However, as you can see, I am in NO way what you would consider a data hog. I spend the vast majority of my time on wifi at work and at home.
I just got a reply back from customer service, and after parsing the bad English, they claim I exceeded the limits in Nov - Jan. I clearly did not exceed 300MB in January.
I think I may have to initiate on online chat... I will still likely have to parse the bad English (or at the very least ask the question 4 different ways so they understand), but at least I should get an answer on how they actual determine me to be a roaming abuser.

I manage a store in Cleveland.
If you look closely in the plan booklet (yea I know, its the small print ) it states that for roaming you are "limited to 300 MB/mo. or a majority of kilobytes".
Even though your not using much data in roaming, your probably using a majority of your data in roaming.
I didn't read through all of the details in your post to see if this is the case, but this is something that I have seen in the past so I figured I'd post the info.

Dalmus said:
Although if that's the case, that means I'm being penalized for spending the majority of my time on wifi.
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No. Wi-fi is not counted towards the data usage in question. On-Network, obviously, is Sprint data usage. Roaming data usage is only counted if the data used is being pulled from a Sprint roaming partner, usually Verizon (though in some areas it may be another carrier). The reason they are strict about roaming data is because they have to pay the partner for the usage, and so try to minimize the cost by having the option to cancel contracts if roaming usage is excessive.
Using wi-fi, be it at home or in a coffee shop, hospital, etc., does not use any cellular data and does not count towards any data usage on Sprint's end. When the usage is calculated, they look to make sure that:
a) You have not exceeded 300MB of roaming data, and
b) If you have not exceeded 300MB of roaming data, that your roaming data does not exceed your on-network data.
Personally, I don't know how often they calculate data or how they determine if a person needs a letter. I live in a spotty coverage area, but am careful not to use data if I'm roaming, because Sprint is the lesser evil where I am.

speedracersdead said:
....I'm still scratching my head on how 20% = unlimited.
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Click to collapse
Nowhere does it say "unlimited roaming", it says "free roaming" (which isn't free for them) and "unlimited Sprint Network data".
Sent from my SPH-D710 using Tapatalk

darthstewie said:
No. Wi-fi is not counted towards the data usage in question. On-Network, obviously, is Sprint data usage. Roaming data usage is only counted if the data used is being pulled from a Sprint roaming partner, usually Verizon (though in some areas it may be another carrier). The reason they are strict about roaming data is because they have to pay the partner for the usage, and so try to minimize the cost by having the option to cancel contracts if roaming usage is excessive.
Using wi-fi, be it at home or in a coffee shop, hospital, etc., does not use any cellular data and does not count towards any data usage on Sprint's end. When the usage is calculated, they look to make sure that:
a) You have not exceeded 300MB of roaming data, and
b) If you have not exceeded 300MB of roaming data, that your roaming data does not exceed your on-network data.
Personally, I don't know how often they calculate data or how they determine if a person needs a letter. I live in a spotty coverage area, but am careful not to use data if I'm roaming, because Sprint is the lesser evil where I am.
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Read for clarity, not just the verbiage, before you go into such a long winded reply. He was saying he's being penalized, because his WiFi usage, keeps his on-network data usage down, causing him to exceed more than 20%.
Sent from my SPH-D710 using Tapatalk

Thanks for the info, guys. I do know that they have the "300MB or majority of KB" in their fine print. I'm just annoyed that I got singled out with such a low usage level, when there are clearly others costing them far more money.
Here is the relevant part of the transcript from my chat session. (I did edit out portions where he told me helpful things like "let me show you how to track your data usage" in response to the first statement by my below).
You: Okay. I understand that I did indeed exceed the 300MB usage over the course of two months. However, an email response from
customer service also claimed I exceeded the 300MB cap in January. According to the Sprint.com website, by usage was only 76MB.
Raymond D: I am happy to assist you by locating that information.
You: I want to know if there is a ratio of "on network" to "roaming" that I need to maintain. For example, if my roaming usage is only 10% of ALL my data usage, but still exceeds 300MB, am I safe?
Raymond D: Yes, you are safe in this case.
Raymond D: Also, we will notify you in case you exceeds your limit in future.
Raymond D: Will that be fine with you?
You: I don't mind being alerted. I was offended that I was threatened with account termination when I use far less 3G than the average Sprint smartphone user.
Raymond D: This was for the connection card plan.
Raymond D: However with phone data plan unlimited data roaming is included.
You: Are you saying that I received the warning letter in error?
You: (I do not have a connection card)
Raymond D: Your plan includes unlimited data roaming .
Raymond D: Please do not worry no additional charges will be charged.
You: So if I exceed 300,000KB of data roaming on my phone, I am *NOT* in violation of any limits as long as the majority of my 3G data is on-network?
Raymond D: Yes.
You: I just want to be clear, as the ecare representative AND the letter stated that there is a 300MB limit on data roaming, no exceptions.
Raymond D: I understand.
Raymond D: Please be assured and do not worry no additional charges will be charged.
Raymond D: Also, the letter which you receive please send the copy of the same letter to us so that we will investigate the issue for you.
You: I understand I will not be charged. And my account will not be terminated if I exceed 300MB in data roaming as long as the majority of my data usage is on-network.
Raymond D: Yes, you are correct.
You: Thank you very much for clearing this up.
Raymond D: You're welcome.

azyouthinkeyeiz said:
Nowhere does it say "unlimited roaming", it says "free roaming" (which isn't free for them) and "unlimited Sprint Network data".
Sent from my SPH-D710 using Tapatalk
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I'm actually one of the people here that has been knocked in the past for criticizing the 00001.prl folks. Yes, I use Roam Control with 11115.prl, but I actually only use it when Sprint's network truly fails me. The proof of that is the fact that my average roaming usage is 76MB/month over the past 12 months.
And while the chat guy said unlimited data roaming is included on my plan, I know that there is the '*' that says "while on the Sprint network.
That's why I specifically ignored "unlimited roaming" and specified "as long as the majority of data is on-network."

well at least you have something to fight back with if it should ever come down to it and you wanted to stay.

patrao_n said:
well at least you have something to fight back with if it should ever come down to it and you wanted to stay.
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I like to call Sprint the lesser of the evils, like another poster said.
I have land in Northern Wisconsin where Sprint is the only reliable national carrier. Verizon gets roaming voice service, but no data (not even to get notification of voice mails). Its a former Alltel service area, but Verizon had to divest it to Cellcom when they purchased Alltel. So, I'm one of the lucky few that can get "legitimate" 3G roaming without any PRL tricks when I go on vacation.
AT&T and T-Mobile don't even get voice service there. US Cellular works well, but they are even more expensive than Verizon, and not national.
I know Sprint will do what they want to do, but I don't have to go quietly if they do something I don't like.

azyouthinkeyeiz said:
Nowhere does it say "unlimited roaming", it says "free roaming" (which isn't free for them) and "unlimited Sprint Network data".
Sent from my SPH-D710 using Tapatalk
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Click to collapse
When I log into my account and check my data usage, it says Data Roaming: Current XXXXXX MB, Remaining: Unlimited. However I was informed that there was a ratio/limit to unlimited. [edit: nevermind, I see what everyone is talking about] I understand the reasoning behind the ratio in business practice, but I cannot meet the ratio based on the signals available where I live, work, and play as I am constantly roaming with no change to my PRL, etc. I use wifi at home, and roam on whatever network I get when out and about. I guess I'm going to get one of these letters when I hit 6 months with this phone (march).

speedracersdead said:
When I log into my account and check my data usage, it says Data Roaming: Current XXXXXX MB, Remaining: Unlimited. However I was informed that there was a ratio/limit to unlimited. [edit: nevermind, I see what everyone is talking about] I understand the reasoning behind the ratio in business practice, but I cannot meet the ratio based on the signals available where I live, work, and play as I am constantly roaming with no change to my PRL, etc. I use wifi at home, and roam on whatever network I get when out and about. I guess I'm going to get one of these letters when I hit 6 months with this phone (march).
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Given my virtually non-existent data roaming prior to getting this phone (other than obvious spikes where I was up north), I'm forced to consider two options:
1) My Samsung Moment had a MUCH better radio, and I was able to pull in Sprint 3G data more consistently when I wasn't on WiFi (same 11115 prl I'm using now).
2) Sprint has lost a significant amount of network coverage starting around August of last year.
Neither prospect is very appealing!

How to get your issue handled:
1) find the nearest corporate store
2) go there at about 1pm
3) wait till the store is full of people waiting for help
4) walk in like you own the place and insist that you don't have to wait and it's not your problem that people are in front of you, and tell the rep he's a moron for suggesting you wait
(of course I'm kidding, but someone actually tried this in my store today. Just trying to bring some levity to the situation)
Sent from my SPH-D710 using xda premium

abhaxus said:
How to get your issue handled:
1) find the nearest corporate store
2) go there at about 1pm
3) wait till the store is full of people waiting for help
4) walk in like you own the place and insist that you don't have to wait and it's not your problem that people are in front of you, and tell the rep he's a moron for suggesting you wait
(of course I'm kidding, but someone actually tried this in my store today. Just trying to bring some levity to the situation)
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I take it you didnt like my atitude

abhaxus said:
How to get your issue handled:
1) find the nearest corporate store
2) go there at about 1pm
3) wait till the store is full of people waiting for help
4) walk in like you own the place and insist that you don't have to wait and it's not your problem that people are in front of you, and tell the rep he's a moron for suggesting you wait
(of course I'm kidding, but someone actually tried this in my store today. Just trying to bring some levity to the situation)
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Sounds like a McDonald's in the hood.

abhaxus said:
How to get your issue handled:
1) find the nearest corporate store
2) go there at about 1pm
3) wait till the store is full of people waiting for help
4) walk in like you own the place and insist that you don't have to wait and it's not your problem that people are in front of you, and tell the rep he's a moron for suggesting you wait
(of course I'm kidding, but someone actually tried this in my store today. Just trying to bring some levity to the situation)
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I cannot count how many times I've had this happen. Even had a guy call Customer Service, complain that we were rude, and wouldn't let his kid use the bathroom (even though there is a big sign that says "No Public Restroom"). He just walked into the back of the store and would not understand why that was a security measure (the office where contracts are stored is adjoining the bathroom), and then used this experience to try to get out of his contract. All the while yelling and cussing, and we did nothing but apologize and ask him to try to keep his cool. He said at one point, "I pay Sprint so much money for my cell service, I just wanted to use the bathroom. My kid had held it for 45 minutes prior to entering the store."
(How is it our fault, when there is a gas station right next door, that he just passed by?)

Uhg.. At my store we tend to kick people like that out and tell them never to come back.
Sent from my SPH-D710 using xda premium

Sprint claims they don't throttle??

If you go to Sprint.com, the first promo they have on there is the promotion of their $79 unlimited data plan. If you click on that, it brings you to a page where they are promoting it some more, and on the bottom of the paragraph it says "When you become a new Sprint customer, we'll buy your old phone and you can FORGET ABOUT DATA CAPS, OVERAGES AND THROTTLING while you're on the Sprint Network."
Is this true? Can anyone here, who is perhaps a sprint employee, confirm that Sprint does not throttle? Because I'm a semi-heavy data user (20gb of data usage last month alone) and I can see from the speed differences alone that they throttle. Any insights on this?

As far as everything that has been told to me, the only users we throttle are the heaviest roaming users; this however, is not contrary to their claims, as the "no throttling" claim applies to being on the Sprint network.
Now, I'm sure there are automated tower optimizations that ensure all users on a node have equal access to data, so a disproportionately heavy user may experience varying speeds as part of the "leveling out" action, but i would surmise this isn't intentional "throttling" so much as it is ensuring customers aren't affected greatly by a handful of users.
That, of course, is purely speculation.
Sent from my SPH-D710 using xda premium

And plus your speed will constantly vary with tower loads and your relative proximity to the closest tower.
Sent from my SPH-D710 using Tapatalk

Yeah like Squshy has said everything I've read is they will throttle "roaming users" but on network you are fine. And them doing it to roaming users is not out of line either.

hijewpositive said:
If you go to Sprint.com, the first promo they have on there is the promotion of their $79 unlimited data plan. If you click on that, it brings you to a page where they are promoting it some more, and on the bottom of the paragraph it says "When you become a new Sprint customer, we'll buy your old phone and you can FORGET ABOUT DATA CAPS, OVERAGES AND THROTTLING while you're on the Sprint Network."
Is this true? Can anyone here, who is perhaps a sprint employee, confirm that Sprint does not throttle? Because I'm a semi-heavy data user (20gb of data usage last month alone) and I can see from the speed differences alone that they throttle. Any insights on this?
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Click to collapse
What the hell did you use 20GB for? This is why the network is so ****y and slow. People like you abuse data like there is no tomorrow.
Sorry but you should get throttled. Use your Wifi, don't be so cheap. And by the way I click the thanks button, because I really wanna thank users like you for screwing the rest of us out of bandwidth.

I know for a fact I'm being throttled. I used to get between 1.5-2mb down on 3g, until last month when I used 12gb of data. Now I'm lucky to pull 500k. In fact my buddy came over with the same phone and we did the speed test and he pulled between 1.3 -1.7mb. Mine was 300 - 600k. I know 100% I'm being throttled. It sucks hardcore.
Sent from my SPH-D710 using Tapatalk

globen said:
I know for a fact I'm being throttled. I used to get between 1.5-2mb down on 3g, until last month when I used 12gb of data. Now I'm lucky to pull 500k. In fact my buddy came over with the same phone and we did the speed test and he pulled between 1.3 -1.7mb. Mine was 300 - 600k. I know 100% I'm being throttled. It sucks hardcore.
Sent from my SPH-D710 using Tapatalk
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Click to collapse
sounds about right.

I have heard from an indirect dealer, that if you have service through an indirect dealer than it will be throttled.
In Boise we have a few Sprint indirect dealers. They either sell the phones for cheaper, or the plans for cheaper, but the service sucks.
---------- Post added at 10:46 AM ---------- Previous post was at 10:13 AM ----------
I just took all of the trottling services out of the services.jar and I am actually seeing faster speeds consistantly. I would say about 100kbs faster download, uploads are about the same.
EDIT: I used speed test and did a series of 4 tests 30 seconds apart on the same server to get my results. After removing the throttling services it was average of 96kbs faster download speeds.

No way to get around being throttled?
Sent from my SPH-D710 using Tapatalk

globen said:
I know for a fact I'm being throttled. I used to get between 1.5-2mb down on 3g, until last month when I used 12gb of data. Now I'm lucky to pull 500k. In fact my buddy came over with the same phone and we did the speed test and he pulled between 1.3 -1.7mb. Mine was 300 - 600k. I know 100% I'm being throttled. It sucks hardcore.
Click to expand...
Click to collapse
Based on the info you provided, all you know for a fact is you two got different speed test results.
You can be in the vicinity of multiple towers and each tower can have multiple carriers/channels. Each tower and even channel on the same tower can perform differently. Sometimes rebooting or updating PRL can cause you to shift to a different tower or channel.
For each speedtest, you need to verify you are both on the same tower and channel. You can find that information in the ##DEBUG# menus.
If you do that, then run the speedtests at the same time, then that could support your theory.
Otherwise it is like saying your wifi is bad, but your neighbors wifi is good (w/o mentioning yours is on ch6 and theirs is on ch11)

wow, 20 gigs is a lot of data on a phone....
Frankly, I hope users like you do get throttled, or have an up charge for that much usage..

wase4711 said:
wow, 20 gigs is a lot of data on a phone....
Frankly, I hope users like you do get throttled, or have an up charge for that much usage..
Click to expand...
Click to collapse
Here's a thought.
If a company doesn't want users to use unlimited data DO NOT OFFER UNLIMITED DATA.
Just because YOU can't think of ways to use your phone to its full potential there is no reason others cannot and should not when the SELLING POINT WAS the unlimited data!

I wonder if I was being throttled when I was getting 74k, oh that's right, I use almost no data every month because my 3G connection BARELY WORKS!
I work downtown Chicago, sitting next to a bunch of ATT and Verizon users and watch them actually use their phone!

tt281gt said:
Here's a thought.
If a company doesn't want users to use unlimited data DO NOT OFFER UNLIMITED DATA.
Just because YOU can't think of ways to use your phone to its full potential there is no reason others cannot and should not when the SELLING POINT WAS the unlimited data!
Click to expand...
Click to collapse
I 100% agree with this post
Sent from my SPH-D710 using xda premium

tt281gt said:
Here's a thought.
If a company doesn't want users to use unlimited data DO NOT OFFER UNLIMITED DATA.
Just because YOU can't think of ways to use your phone to its full potential there is no reason others cannot and should not when the SELLING POINT WAS the unlimited data!
Click to expand...
Click to collapse
That's a dumb response. Torrenting from your phone is not a good use of data.
I have 2 exchange accounts, 2 gmail acount, facebook, linkedin, twitter, 2 pop3 emails. I use 2 gigs. He should be throttled.
I work as a sys admin and handle the bills for our data. If i saw someone use that i would not just take his phone, I would make sure he gets fired. Actually a user like that i would make it my goal to make sure he gets fired and report him to all the wireless companies that we have a contract with, just to make sure that he doesnt do that again.
So tell me how am i not using my data to it's FULL POTENTIAL? I can understand 5-6 gigs.
I understand you're a cheppo that wants money for that art degree, but please get MetroPCS. I'll pay your 45$ a month just so there is one less of you.

tt281gt said:
Here's a thought.
If a company doesn't want users to use unlimited data DO NOT OFFER UNLIMITED DATA.
Just because YOU can't think of ways to use your phone to its full potential there is no reason others cannot and should not when the SELLING POINT WAS the unlimited data!
Click to expand...
Click to collapse
I hope this same mentality doesn't carry over to all you can eat...

Trust me I've now had multiple friends over, all with the same results. Funny part is when I delete the file data/system/throttle it goes up over 1.5mbs. Then drops instantly to sub 500kbs. Just looking for a way to not get throttled. Might have to call sprint ask. My data each month is usually right around 5 to 6gb of data. As soon as I went over 10gb, I got slammed with throttling. It really sucks.
Sent from my SPH-D710 using Tapatalk

apatcas said:
That's a dumb response. Torrenting from your phone is not a good use of data.
I have 2 exchange accounts, 2 gmail acount, facebook, linkedin, twitter, 2 pop3 emails. I use 2 gigs. He should be throttled.
I work as a sys admin and handle the bills for our data. If i saw someone use that i would not just take his phone, I would make sure he gets fired. Actually a user like that i would make it my goal to make sure he gets fired and report him to all the wireless companies that we have a contract with, just to make sure that he doesnt do that again.
So tell me how am i not using my data to it's FULL POTENTIAL? I can understand 5-6 gigs.
Click to expand...
Click to collapse
That's what you feel personally.. But your response doesn't speak for everyone sir... Some people actually use their phone to no extent..or more likely a personal computer.. Weather its watching netflix, streaming media, or tether devices.. Which in take consumes alot of data.. Being that sprint is the only carrier who promotes and campaigns unlimited data.. People come over here with that intent to use their smartphone with that intention.. At the end, you can't blame anyone for using xx amount of gb if the carrier is boasting they provide data with no limitations
Sent from my SPH-D710 using xda premium

apatcas said:
That's a dumb response. Torrenting from your phone is not a good use of data.
I have 2 exchange accounts, 2 gmail acount, facebook, linkedin, twitter, 2 pop3 emails. I use 2 gigs. He should be throttled.
I work as a sys admin and handle the bills for our data. If i saw someone use that i would not just take his phone, I would make sure he gets fired. Actually a user like that i would make it my goal to make sure he gets fired and report him to all the wireless companies that we have a contract with, just to make sure that he doesnt do that again.
So tell me how am i not using my data to it's FULL POTENTIAL? I can understand 5-6 gigs.
I understand you're a cheppo that wants money for that art degree, but please get MetroPCS. I'll pay your 45$ a month just so there is one less of you.
Click to expand...
Click to collapse
Ill take you up on that Metro Offer since you offered
Lets see, I have 4g speeds, a phone that can stream movies and play them on any tv through HDMI, GOOD QUALITY MOVIES range in the 2GB range, stream music, youtube, XDA,. You do the math.
Sounds to me like you're a communist and a pucker butt.
---------- Post added at 11:14 AM ---------- Previous post was at 11:13 AM ----------
Citymusic08 said:
I hope this same mentality doesn't carry over to all you can eat...
Click to expand...
Click to collapse
Of course!
No really, apples to oranges here. You took my words out of context. Over eating does not feel good.

I guess you'll never believe that sprint throttles your data until it actually happens to you! I wasn't a believer until now!
Sent from my SPH-D710 using Tapatalk

signal on gnex sucks and they keep sending me refurbs what should i do

hey guys i have been on the gnex previously gs3 for about 4 days and just now noticing horrible data speeds on sprint had to revert to flashing vzw prl's. they continue to send me refurb gnex's and they all the same issue and the only option they give me for a device is a lg viper which is still running gb so i consider this a downgrade. what can be done for sprint to offer me a better more reasonable device, i continue to call with the same outcome called account services aka "the retention department" contact tech support with no luck they tell me to take it to a service center in which case i don't have time with my current schedule to physically bring it in to the store does anyone going thought something similar have a positive outcome in the situation.

Get some screen shots of your data speeds over the course of a day so you have some supporting information. Speedtest.net is the app I use. If you have a different device that you can show comparison with, do that as well. Get in touch with Sprint's retention department and let them know that you are still having problems with data speeds and can document it. If they still refuse to provide a new device, tell them that you would like to be released from your contract due to failure to provide the specified speeds. They are obligated to provide at least the specified lowest speed. Two things you should keep in mind. 1) Your data speeds are going to have to be below Sprint's minimum specs consistently for this to work. 2) Stay calm and polite with the people you are talking with. They are usually willing to try and help, especially when a customer is considering leaving due to dissatisfaction. Even if they aren't willing to do what's necessary to keep your business, at least you'll be free to take it elsewhere. They will request that the phone be returned, but if it's defective anyway, no big deal. Hope this helps and you can get it sorted out soon.
Sent from my Galaxy Nexus using xda premium

Pierceye said:
Get some screen shots of your data speeds over the course of a day so you have some supporting information. Speedtest.net is the app I use. If you have a different device that you can show comparison with, do that as well. Get in touch with Sprint's retention department and let them know that you are still having problems with data speeds and can document it. If they still refuse to provide a new device, tell them that you would like to be released from your contract due to failure to provide the specified speeds. They are obligated to provide at least the specified lowest speed. Two things you should keep in mind. 1) Your data speeds are going to have to be below Sprint's minimum specs consistently for this to work. 2) Stay calm and polite with the people you are talking with. They are usually willing to try and help, especially when a customer is considering leaving due to dissatisfaction. Even if they aren't willing to do what's necessary to keep your business, at least you'll be free to take it elsewhere. They will request that the phone be returned, but if it's defective anyway, no big deal. Hope this helps and you can get it sorted out soon.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
thanks buddy i have called retention several times but look for a way out of contract seems like the best option my d.l speeds are consistantly below 100 kb/s however my uploads are about 400 so that part i am worried about and what do they say i am supposed to get on 3g? i will save some s.s. on computer once they are needed.

Bfitz26 said:
thanks buddy i have called retention several times but look for a way out of contract seems like the best option my d.l speeds are consistantly below 100 kb/s however my uploads are about 400 so that part i am worried about and what do they say i am supposed to get on 3g? i will save some s.s. on computer once they are needed.
Click to expand...
Click to collapse
Not sure what Sprint is guaranteeing for minimum on 3G, but if you check out your contract details online, they should be specified. My strong suspicion is that 100kb/s will be short of that minimum by a pretty significant amount. Good luck, and keep us posted.
Sent from my Galaxy Nexus using xda premium

Pierceye said:
Not sure what Sprint is guaranteeing for minimum on 3G, but if you check out your contract details online, they should be specified. My strong suspicion is that 100kb/s will be short of that minimum by a pretty significant amount. Good luck, and keep us posted.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
i will keep you posted. i have asked several time that i can have a copy of my contact mailed to me or email or what not and all they have is a brief over view of contract policies not the full blown contract and that i should have it however i never recieved anything in the first place or anything mailed to me for that matter, isn't this technically a way out of contract even though i started my contract over the phone.seems like a resonable conplain if they can't provide me with a contract as any contract i have ever had the "supplier" of services should have a copy of the "terms"

Bfitz26 said:
i will keep you posted. i have asked several time that i can have a copy of my contact mailed to me or email or what not and all they have is a brief over view of contract policies not the full blown contract and that i should have it however i never recieved anything in the first place or anything mailed to me for that matter, isn't this technically a way out of contract even though i started my contract over the phone.seems like a resonable conplain if they can't provide me with a contract as any contract i have ever had the "supplier" of services should have a copy of the "terms"
Click to expand...
Click to collapse
Before you go that route, try logging in to your Sprint account and see if your contract is in there in a digital format. I agree that they should be able to send you a copy of the complete contract, rather than an abbreviated one, but I think you'll be coming from a stronger position with the data speed issue.

You're on Sprint, whatever it is, it's normal. I'm serious, no bars where Verizon gets full 4G, normal.
With friends' phones I've never really gotten anything better than 100kbps down, especially away from a window.
So I may just argue for a contract release....
Sent from my Galaxy Nexus using xda app-developers app

jimmyco2008 said:
You're on Sprint, whatever it is, it's normal. I'm serious, no bars where Verizon gets full 4G, normal.
With friends' phones I've never really gotten anything better than 100kbps down, especially away from a window.
So I may just argue for a contract release....
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
been trying to argue and they keep telling me to take it to a service center and have it "fixed" which isn't going to solve the problem they are going to factory reset my phone and say ok it works fine now. and back to square one.

And people wonder why they're the only major carrier with unlimited, unthrottled data. Any other way and they'd go bankrupt.
Throw in words like "lawsuit" if you can finally get your hands on the contract and prove that 100kbps down is basically illegal. You'll be set loose faster than...something fast lol
Sent from my Galaxy Nexus using xda app-developers app

jimmyco2008 said:
And people wonder why they're the only major carrier with unlimited, unthrottled data. Any other way and they'd go bankrupt.
Throw in words like "lawsuit" if you can finally get your hands on the contract and prove that 100kbps down is basically illegal. You'll be set loose faster than...something fast lol
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Their not the only unlimited, unthrottled data carrier. T-mobile has unlimited, unthrottled data as well. I get 6 to 9mpbs down on my GNEX on t-mobile. I know that isn't as fast and Verizon, or maybe not as fast as some people with T-Mobile, but day to day stuff it is fast enough.

Prod1702 said:
Their not the only unlimited, unthrottled data carrier. T-mobile has unlimited, unthrottled data as well. I get 6 to 9mpbs down on my GNEX on t-mobile. I know that isn't as fast and Verizon, or maybe not as fast as some people with T-Mobile, but day to day stuff it is fast enough.
Click to expand...
Click to collapse
they were the one of the only "unlimited" for a long time until recently tmobile, but in my opinion i would much rather have a decent internet connection than have unlimited bull**** where i am waiting for years for one freaking web page to load it is a never ending battle with these guys i just want out, hell i have been with sprint for over 7 years and nothing will budge wtf!!

T-Mobile's only "unlimited" until you hit your cap, at which time they throw you into EDGE jail.

deadwolfbones said:
T-Mobile's only "unlimited" until you hit your cap, at which time they throw you into EDGE jail.
Click to expand...
Click to collapse
They just introduced the truly unlimited plan, a couple of months ago. I hit 20 gigs thanks to to YouTube in 720.
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Bfitz26 said:
thanks buddy i have called retention several times but look for a way out of contract seems like the best option my d.l speeds are consistantly below 100 kb/s however my uploads are about 400 so that part i am worried about and what do they say i am supposed to get on 3g? i will save some s.s. on computer once they are needed.
Click to expand...
Click to collapse
Sounds about right for Sprint 3G speeds in a non-network vision upgraded area. Sprint does not guarantee speeds unfortunately. There is nothing wrong with your phone. Your best chance for faster speeds on Sprint will be if you are in an area that will be upgraded to Network Vision soon. I can consistently get over 1Mbps on 3G where I had less than 100kbps before...that is of course if I choose to turn off 4G.
Coverage; Where Your Device Will Work; Service Speeds
Our coverage maps are available at our authorized retail locations and on our website. The specific network coverage you get will depend on the radio transmissions your Device can pick up and Services you’ve chosen. Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions. Coverage isn’t available everywhere. Coverage and Service speeds are not guaranteed. Coverage is subject to change without notice. Service speeds may depend on the Service purchased. Actual speeds will vary. Estimating wireless coverage, signal strength, and Service speed is not an exact science. There are gaps in coverage within our estimated coverage areas that-along with other factors both within and beyond our control (for example, network problems, network or internet congestion, software, signal strength, your Device, structures, buildings, weather, geography, topography, server speeds of the websites you access, actions of third parties, etc.)—may result in dropped and blocked connections, slower Service speeds, or otherwise impact the quality of Service. Services that rely on location information, such as E911 and GPS navigation, depend on your Device’s ability to acquire satellite signals (typically not available indoors) and network coverage. While your Device is receiving a software update, you may be unable to use your Device in any manner until the software update is complete.

They allegedly got rid of throttling, but I still see "5GB of full speed data" on their site.
Sent from my Galaxy Nexus using xda app-developers app

Trying to get out of Sprint with roaming

I've been using some serious roaming data with Sprint trying to get them to cancel. Currently I've used 4gb of roaming data, in a previous month I used 2gb of roaming. Does anyone know how long it takes to get the termination? Will this termination be my single line or my whole account with three lines?
I really cant wait to get the hell away for Sprint; they are a piece of **** company.

Pay your etf simple
Sent from my SPH-L900 using Xparent ICS Tapatalk 2

Takes a while so enjoy sprint meanwhile

No thanks
-EViL-KoNCEPTz- said:
Pay your etf simple
Sent from my SPH-L900 using Xparent ICS Tapatalk 2
Click to expand...
Click to collapse
I'm not going to give Sprint any extra money for their lame service. They changed my email to text function without notifying me; when I asked about it they told me it was a network upgrade causing me to get delayed email to text functions. Turns out they now block email to text mesaging. This is the primary function I need on my phone for my job as a firefighter.
When I asked Sprint about this, they told me too bad. So screw them and I'll roam away till they cancel me. Thanks for your helpful advice though.

firemanwill28 said:
I'm not going to give Sprint any extra money for their lame service. They changed my email to text function without notifying me; when I asked about it they told me it was a network upgrade causing me to get delayed email to text functions. Turns out they now block email to text mesaging. This is the primary function I need on my phone for my job as a firefighter.
When I asked Sprint about this, they told me too bad. So screw them and I'll roam away till they cancel me. Thanks for your helpful advice though.
Click to expand...
Click to collapse
Sprint often update the small details on our contracts/service and almost every time there are parts of the change that qualify under our agreement as something that effects you negatively.
Keep up to date on Sprint news and wait for such a change... you have l 30 days after a change in which you can amicably part ways.
Also I keep hearing about "airaves" or something like that... I guess they'll set you up if you are in a coverage zone with no coverage.
Hope it helps. Gl
Sent from my SPH-D710 using xda premium
---------- Post added at 05:45 PM ---------- Previous post was at 05:43 PM ----------
PhAkEer said:
Sprint often update the small details on our contracts/service and almost every time there are parts of the change that qualify under our agreement as something that effects you negatively.
Keep up to date on Sprint news and wait for such a change... you have l 30 days after a change in which you can amicably part ways.
Also I keep hearing about "airaves" or something like that... I guess they'll set you up if you are in a coverage zone with no coverage.
Hope it helps. Gl
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
I just read this post I quoted and that sounds like it would qualify.
Read the Sprint User agreement and remember that it is a two way agreement that they are bound to honor.

Airwaves and agreements
PhAkEer said:
Sprint often update the small details on our contracts/service and almost every time there are parts of the change that qualify under our agreement as something that effects you negatively.
Keep up to date on Sprint news and wait for such a change... you have l 30 days after a change in which you can amicably part ways.
Also I keep hearing about "airaves" or something like that... I guess they'll set you up if you are in a coverage zone with no coverage.
Hope it helps. Gl
Sent from my SPH-D710 using xda premium
---------- Post added at 05:45 PM ---------- Previous post was at 05:43 PM ----------
I just read this post I quoted and that sounds like it would qualify.
Read the Sprint User agreement and remember that it is a two way agreement that they are bound to honor.
Click to expand...
Click to collapse
The problem with airwaves is they are basically using your home network connection for free to make up for their crap network. This works great for them and will provide better network service in my home; I'm just not interested in patching their network at my expense.
This also does nothing to fix my email to text messaging that they lied to me about. I checked my bills back for the previous 15 months and didnt see anything about a change in their agreement. Is this in the news and updates section or do I need to go over Sprints general terms and conditions every month with a microscope and compare to the previous month? I would assume they would be obligated to highlight or make a special area of changes.

ive seen people get kicked off for 5 gigs, and people who use 10 gigs of roaming and no cancellation. theres a thread here of a person who used 97 gigs of roaming in a month and hasnt been kicked, and its been about a month or so since he used that data. so my best guess is that it depends on who looks at your data usage and if they wanna kick you off or not.
while i used to say just pay the etf, now i can kinda see why people wouldnt wanna give another dime to sprint. Pretty soon im going to t-mobile with a nexus 4. 500 minutes a month, unlimited everything else, better service, speeds, etc and all for about $25-$30 cheaper then what im paying now. Sprint has some dark times ahead of them if they dont get their act together

firemanwill28 said:
The problem with airwaves is they are basically using your home network connection for free to make up for their crap network. This works great for them and will provide better network service in my home; I'm just not interested in patching their network at my expense.
This also does nothing to fix my email to text messaging that they lied to me about. I checked my bills back for the previous 15 months and didnt see anything about a change in their agreement. Is this in the news and updates section or do I need to go over Sprints general terms and conditions every month with a microscope and compare to the previous month? I would assume they would be obligated to highlight or make a special area of changes.
Click to expand...
Click to collapse
I'd recommend you read the terms of your contract.
My understanding was that if they changed anything that effects your ability to reasonably use what you pay for in the first they should have first notified you of the change, and then you should have had a chance to wiggle quietly out of your obligations... but my interpretation may be too liberal.
Any Sprint employees reading should chime in with any corrections
Sent from my SPH-D710 using xda premium

Sprint customer service???
PhAkEer said:
I'd recommend you read the terms of your contract.
My understanding was that if they changed anything that effects your ability to reasonably use what you pay for in the first they should have first notified you of the change, and then you should have had a chance to wiggle quietly out of your obligations... but my interpretation may be too liberal.
Any Sprint employees reading should chime in with any corrections
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Yeah, I'd love to hear a resposne from Sprint on this. They seem to keep beating around the bush or accidentally getting disconnected when they dont have an answer; then not calling back. I get pissed even thinking about how ****ty I've been treated by Sprint. I'll continue to drag them thru the mud till I'm out of their grasp. Till then roam on and wait.

firemanwill28 said:
Yeah, I'd love to hear a resposne from Sprint on this. They seem to keep beating around the bush or accidentally getting disconnected when they dont have an answer; then not calling back. I get pissed even thinking about how ****ty I've been treated by Sprint. I'll continue to drag them thru the mud till I'm out of their grasp. Till then roam on and wait.
Click to expand...
Click to collapse
Tell me about it.. somebody other than myself has access to my sprint account and consequently, my phone.
Sprint says it's "not possible" but submitted it to the "Fraud Department" anyway.
I'm waiting for the call back within 3 days from weeks ago.
Sent from my SPH-D710 using xda premium

I think what the commenter who mentioned the airave meant was that they'll likely send you an airave before canceling your service.
Remember, cancelling your service is more of a last ditch effort on our part.
It is true that you should be able to wiggle out of contract should they decide to change it, but that is likely very subjective; the changes that would allow as such likely fit into certain "categories". I.e, jacking up your rate would probably qualify, but discontinuing a minor service probably does not (not minor to you, of course, but you are most definitely in the minority of people who actually took advantage of that service). Though, this is some conjecture on my part, a rep would probably offer a better answer; I'm a technician, I don't deal with contracts.
Now as far as you trying to get kicked off (which I won't officially condone), it's generally not determined by a set gross amount of data used while roaming, but rather a large majority percentage of your total data used per month. The number needs to be high, sure, but it won't do you any good unless it accounts for something like 90%+ of your data usage.
Sent from my Nexus 7 using xda premium

Thanks, Sprint still sucks ass.
squshy 7 said:
I think what the commenter who mentioned the airave meant was that they'll likely send you an airave before canceling your service.
Remember, cancelling your service is more of a last ditch effort on our part.
It is true that you should be able to wiggle out of contract should they decide to change it, but that is likely very subjective; the changes that would allow as such likely fit into certain "categories". I.e, jacking up your rate would probably qualify, but discontinuing a minor service probably does not (not minor to you, of course, but you are most definitely in the minority of people who actually took advantage of that service). Though, this is some conjecture on my part, a rep would probably offer a better answer; I'm a technician, I don't deal with contracts.
Now as far as you trying to get kicked off (which I won't officially condone), it's generally not determined by a set gross amount of data used while roaming, but rather a large majority percentage of your total data used per month. The number needs to be high, sure, but it won't do you any good unless it accounts for something like 90%+ of your data usage.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Thaks for the information and perspective from the technical side. Yes, this may seem as a little issue from Sprint's side, but in fact its the number one reason I have and carry my phone. As a firefighter I'm on call 24/7 and when the **** hits the fan we get notified by "email to text" or group texting. When Sprint took this away, they took my response to my community away after hours. Still they could not give a ****.
I'm not "trying" to get kicked off but with recent Sprint network changes; for the worse in my area, my phone is roaming a majority of the time. I will not allow Sprint to use my home network to patch their POS system with an airwave. What I will continue to do is use my data eventhough its roaming most of the time. Currently I've used 4GB or roaming and 800MB of non roaming data. I hope this cost Sprint and they cancel me; in the meantime I'll continue to spread the word of their ****ty service, both customer and network. In the end it will cost them more money and lost customers than if they would have let me out of the contract due to a change THEY made, that disrupts my service.

firemanwill28 said:
I've been using some serious roaming data with Sprint trying to get them to cancel. Currently I've used 4gb of roaming data, in a previous month I used 2gb of roaming. Does anyone know how long it takes to get the termination? Will this termination be my single line or my whole account with three lines?
I really cant wait to get the hell away for Sprint; they are a piece of **** company.
Click to expand...
Click to collapse
1. Consume more than 10GB
2. It will take a lot of time and more if you are a good costumer.
3. Only your line the other 2 stay.
Tip: Pay ETF
Sent from my SPH-D710 using Tapatalk 2

squshy 7 said:
I think what the commenter who mentioned the airave meant was that they'll likely send you an airave before canceling your service.
Remember, cancelling your service is more of a last ditch effort on our part.
It is true that you should be able to wiggle out of contract should they decide to change it, but that is likely very subjective; the changes that would allow as such likely fit into certain "categories". I.e, jacking up your rate would probably qualify, but discontinuing a minor service probably does not (not minor to you, of course, but you are most definitely in the minority of people who actually took advantage of that service). Though, this is some conjecture on my part, a rep would probably offer a better answer; I'm a technician, I don't deal with contracts.
Now as far as you trying to get kicked off (which I won't officially condone), it's generally not determined by a set gross amount of data used while roaming, but rather a large majority percentage of your total data used per month. The number needs to be high, sure, but it won't do you any good unless it accounts for something like 90%+ of your data usage.
Sent from my Nexus 7 using xda premium
Click to expand...
Click to collapse
Actually, this is a much more informative, concise, (and probably far more accurate ) than any other department that I've dealt with.
That's one thing I've learned ...if you aren't talking to one of the techs you may as well be talking to a squirrel..
(No offense to any Sprint account reps, I'm sure I've just been unlucky)
Sent from my SPH-D710 using xda premium

firemanwill28 said:
I've been using some serious roaming data with Sprint trying to get them to cancel. Currently I've used 4gb of roaming data, in a previous month I used 2gb of roaming.
I really cant wait to get the hell away for Sprint; they are a piece of **** company.
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firemanwill28 said:
I get pissed even thinking about how ****ty I've been treated by Sprint. I'll continue to drag them thru the mud till I'm out of their grasp. Till then roam on and wait.
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firemanwill28 said:
Thaks for the information and perspective from the technical side. Yes, this may seem as a little issue from Sprint's side, but in fact its the number one reason I have and carry my phone. As a firefighter I'm on call 24/7 and when the **** hits the fan we get notified by "email to text" or group texting. When Sprint took this away, they took my response to my community away after hours. Still they could not give a ****.
What I will continue to do is use my data eventhough its roaming most of the time. Currently I've used 4GB or roaming and 800MB of non roaming data. I hope this cost Sprint and they cancel me; in the meantime I'll continue to spread the word of their ****ty service, both customer and network. In the end it will cost them more money and lost customers than if they would have let me out of the contract due to a change THEY made, that disrupts my service.
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As it is clear what your intentions are, Will, I'm afraid I'm going to close this as it serves no real purpose and it will clearly cause a flame war. (Believe me I'm not a fan of Sprint service either.) Wish you the best of luck, and more importantly, thank you for your service as a fireman. :highfive: