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Everytime I boot my phone up, it works fine up until when the screen goes into sleep mode. Once it goes into sleep mode I cannot turn the screen back on, it stays black. The keyboard, end and answer key lights show up when I press the power button but the screen just stays black no matter what button I press.
I end up having to either take the battery out or using the stick to press the reset button on the side in order to get the phone to where I can see the screen again. I have adjusted the settings to where the screen doesnt go into sleep mode and the screen just stays on but that drains my battery. I want to be able to have my screen go off so I can save power but if it goes off it wont come on again until I reboot.
I have done a hard reset. This problem started happening to me when I started using the Energy Rom but I've even flashed different Roms and the problem still exist.
Somebody please tell me what's wrong! I need help! This is a big annoying problem to have. Thanks.
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
sh4d0w86 said:
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
Click to expand...
Click to collapse
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
themasterhook2000 said:
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
Click to expand...
Click to collapse
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
sh4d0w86 said:
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
Click to expand...
Click to collapse
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
themasterhook2000 said:
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
Click to expand...
Click to collapse
: / sorry. i am unsure.
maybe you have a lose connection?
sh4d0w86.
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Same problem
themasterhook2000 said:
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Click to expand...
Click to collapse
My phone also dos not come back on, when I put it in out the sreen with the power button on top, or when the phone goes to sleep. Nothing can put it back on(opening te keyboard, pulling out the stylis, presing the answer-, windows-, back- and end button). I and up using a music players too keep the phone busy what's makes it operational. Cant really remember when this started happening exactly. My phone is at the moment loaded with a standard ROM. I used too have a custom ROM.
My TP2 does this too, although I only encounter the problem sometimes when someone calls. I answer and put the phone next to my ear, the screen goes black as it should and the phone just dies. I can't hear what the other person is saying and the screen wont turn on anymore. I have to take out the battery to reboot.
set light sensor to manual in settings. You have some bad or fragmented code causing the problem. Pretty common actually, many different reasons, but usually either a bad light or proximity sensor or software issue. Setting the sensor to manual should do it, if not, hard reset and allow the phone to fully set up before touching it, to allow full customization process to complete. Search my posts on SOD (sleep of death) for more information.
Funny this was brought up. Now im worried I just dropped 250.00 and have a new one coming.
Mine started with the ear piece quit working. couldnt hear anything except on speaker.
Anyway I started having the screen issue over a month ago, only way to get it back was soft reset with the stylus. Also when the screen was lit, I couldn't hit the power button to turn the screen off. At times the screen would be on 24/7 and I just dealt with it. The times when it decieded to go to sleep was when I needed the soft reset. Well long story short I forgot my charger one day at work and the battery died. after pressing the power button for hours with no response, moving the screen in all diffrent directions as I pressed the button.It came on once after hrs of messing with it. Well today it died again and I am fed up with it so out came the tools. Once I opened it up I noticed the ribbon that feeds the screen from the mother board was worn and torn. the ribbon slides everytime the keyboard is slid out and it rubs on both sides of the phone. I thought maybe mine was just a fluke and was installed wrong considering the phone being 10 months old but now I read this and see maybe its a common problem. The cheapest I could find the Ribbon was 56.00 so I didnt want to chance it not being the issue.
The power button on my S3 (SGH-i747) is pretty messed up. When i'm not touching it, it decides to register a press and completely messes up everything im doing on the phone. It has such frequent reboots that i can barely boot into recovery. The only way i can actually boot is by holding the phone horizontally with the power button facing down. Is there any fix to this? I'm on CM10.1.0 so would flashing back to stock decrease the sensitivity of this button? Or is it necessary to fix at the shop?
Also i have a cracked screen, so im not sure it would be accepted under the warranty even if it's unrooted.
r8revealed said:
The power button on my S3 (SGH-i747) is pretty messed up. When i'm not touching it, it decides to register a press and completely messes up everything im doing on the phone. It has such frequent reboots that i can barely boot into recovery. The only way i can actually boot is by holding the phone horizontally with the power button facing down. Is there any fix to this? I'm on CM10.1.0 so would flashing back to stock decrease the sensitivity of this button? Or is it necessary to fix at the shop?
Also i have a cracked screen, so im not sure it would be accepted under the warranty even if it's unrooted.
Click to expand...
Click to collapse
Hardware failure, repair it or get a new phone
nothing you can do, the flex cable that connect's the button to the board is either busted or shorted
Danvdh said:
Hardware failure, repair it or get a new phone
nothing you can do, the flex cable that connect's the button to the board is either busted or shorted
Click to expand...
Click to collapse
I'm having the same issue.
There's absolutely nothing I can do? I thought maybe if I'd open up the device and tinker with it... maybe I can get it working.
s1mpd1ddy said:
I'm having the same issue.
There's absolutely nothing I can do? I thought maybe if I'd open up the device and tinker with it... maybe I can get it working.
Click to expand...
Click to collapse
Yes this is quite an annoying problem. If you're having the same problem, are you able to boot into download mode? I can't for some reason.
r8revealed said:
Yes this is quite an annoying problem. If you're having the same problem, are you able to boot into download mode? I can't for some reason.
Click to expand...
Click to collapse
Something like this you don't want to boot into download mode. What if it resets while you're pushing a file? then your whole phone will be messed up.
I got mine to boot. My method is a bit unorthodox though.... i kept pressing the power button throughout the boot process up until the lock screen. Once it finally loads... i flicked the power button a few times really hard.... it seems to stay in the position but remains extremely sensitive.. as in, i dont even have to press it to turn off the screen.
sucks man... i think this is happening to a lot of power users. I'm literally one week past my warranty.
s1mpd1ddy said:
Something like this you don't want to boot into download mode. What if it resets while you're pushing a file? then your whole phone will be messed up.
I got mine to boot. My method is a bit unorthodox though.... i kept pressing the power button throughout the boot process up until the lock screen. Once it finally loads... i flicked the power button a few times really hard.... it seems to stay in the position but remains extremely sensitive.. as in, i dont even have to press it to turn off the screen.
sucks man... i think this is happening to a lot of power users. I'm literally one week past my warranty.
Click to expand...
Click to collapse
Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
r8revealed said:
Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
Click to expand...
Click to collapse
if you hold the power button for 5 seconds or more , it will skip that power menu and reboot. So this still sounds like power button to me.
thanks for the link, been searching everywhere... so fckin hard to search all the S3 threads on XDA. They need to consolidate
r8revealed said:
Yeah i didnt want anything to happen while anything is installing etc. I somehow got into recovery, but it shut down within a second. (thankfully the first option in cwm is reboot, so that saved me). I can't return for warranty because I'm rooted on CM10.1.0, which was why i wanted to attempt unrooting (but that seems impossible at the moment).
http://forum.xda-developers.com/showthread.php?t=1753574
That thread seems to be the solution to our problem, but i feel that if i open it up, something worse will happen. Right now, the phone boots up fine when held horizontally (but shuts down ~2min later) and i can easily backup my data.
One strange thing that i've noticed with this problem that maybe isn't right. Normally , do you have to hold down the power button to shut it off? I always used to think that a power menu would show, THEN you could select shut down, but here, it just shuts down. The power menu flashes sometimes, but shuts down anyway. This may also have me believe that something other than the power button is the problem.
Click to expand...
Click to collapse
Were you able to fix your problem with the fix in that link? I seem to be having the same problem as you.
No, I ended up buying a new phone (I was going to upgrade anyway). I took out the power button, but that wasn't the problem. In a way, it was the button under the button that was sensitive. I would have to take out the motherboard to see the exact problem.
Sent from my Samsung Galaxy S4 (SGH-i337) via Tapatalk 4
I bought my device (P600) a few month ago,
and suddenly (without changing rom/karnel or doing root) i got a big problem -
when i push the button that close the screen(turn off the screen but the device is still on) or if the screen is turned off automaticly, the screen stay off forever. Even pushing the power button doesnt turn on the screen.
The only way to turn the screen on again is to reset the device (by pushing the power button long press).
I almost sure that the problem is a hardware problem even that it's look like a software problem because after i saw the problem i changed the rom and the karnel to other option to check if the rom/the karnel is the problem and the problem didnt solved.
Someone have a clue which element make the problem?
Thanks (and sorry for my bad english)
shahartal said:
I bought my device (P600) a few month ago,
and suddenly (without changing rom/karnel or doing root) i got a big problem -
when i push the button that close the screen(turn off the screen but the device is still on) or if the screen is turned off automaticly, the screen stay off forever. Even pushing the power button doesnt turn on the screen.
The only way to turn the screen on again is to reset the device (by pushing the power button long press).
I almost sure that the problem is a hardware problem even that it's look like a software problem because after i saw the problem i changed the rom and the karnel to other option to check if the rom/the karnel is the problem and the problem didnt solved.
Someone have a clue which element make the problem?
Thanks (and sorry for my bad english)
Click to expand...
Click to collapse
I'd bet money on it being a backlight issue.
Test it again in a well-lit room with a bright lock screen wallpaper, something with a lot of bright color. Once the screen turns off, wake the device and look carefully to see if you can see anything. You might have to tilt the screen, but you should see a very faint, dark image.
blindmanpb said:
I'd bet money on it being a backlight issue.
Test it again in a well-lit room with a bright lock screen wallpaper, something with a lot of bright color. Once the screen turns off, wake the device and look carefully to see if you can see anything. You might have to tilt the screen, but you should see a very faint, dark image.
Click to expand...
Click to collapse
Amazing that's was the problem!
There is a way to fix it? What is the component that causes this problem?
thank you so much!
shahartal said:
Amazing that's was the problem!
There is a way to fix it? What is the component that causes this problem?
thank you so much!
Click to expand...
Click to collapse
Unfortunately I don't know of any solution other than sending it in for warranty coverage or replacing the screen yourself.
I've seen a couple of other posts on XDA involving the same issue, but never saw a solution. I've even seen this issue a couple of times IRL (not on my device, thankfully) and have not been able to find a solution. The two times I've seen this issue, the backlight level could not be adjusted, either. Whether it was set to automatic or manual brightness, it would never adjust, the backlight was locked at a constant level, until the screen turned off, and then the backlight would NOT come on again until the tablet was restarted. Reflashing stock firmware and doing a factory reset did not help, either. On one of those devices, the backlight DID start working again for a while after a manual wipe of internal storage, but only until the tablet was restarted, and I think that might have been a coincidence, I was not able to replicate that again.
So in short, I'm afraid I don't have a good solution other than hardware repair/replacement via warranty.
this has just happened to mine - will have to send it into repair, but it had CLEAN ROM installed so they might argue re the Knox trigger - really annoyed about this!
EDIT: Fixed it (for now). Copied from my post on site 2.
What's up guys, I'm sorry for the late followup. It turned out, that I was too lazy to send it back. Now, almost a year later, I'd gotten into fixing phones and got the courage to open up the device and see what's up with the power button. It felt like the issue has been a bit less noticeable recently but I checked the replacement parts prices and how to open our phone up.
I think I've fixed the issue by adding one layer of electrical tape over the button-contact. I believe the issue is that the pin a just a little bit too short to reliably properly click the button.
Short tutorial:
Turn the device off and remove the simcard bracket.
It's actually super easy and you don't need to screw or remove anything. Google "Xiaomi MI A2 LITE disassembly screen battery smontaggio" you'll find a video, in the beginning the guy shows how to remove the backcover. I've used a hard, plectrom-looking "opening-pick" at the bottom, then carefully but firmly around the sites. You don't even need to remove the flex cable from the back, just make sure you don't rip it off. Cut off a short bit from the electrical tape, tape it from the battery to the contact, so it doesn't fall off. Close the case again, turn it on and check whether the powerbutton still clicks (doesn't stick) and test the screen lock. Post back if this has worked or if you've tried it.
Click to expand...
Click to collapse
Does anybody have a similar issue?
I've ordered the device from gearbest to Europe. Everything worked nicely.
However, recently when I hit the power button it sometimes triggers the double click interaction and opens my camera. I've tested a few ways to press it slightly from the side, with more force or less. However it will 1/3 times vibrate and start the camera like I had double clicked it, it's more likely when I hit it a bit too lightly though. Could it already be worn out after 2 months? This never happened when the device was new as far as I ran remember.
Yes I'm aware that I could change the camera shortcut but this doesn't stop me from worrying about whether my powerbutton will give out soon.
I was using the phone happily in the case Xiaomi has provided. Dropped the phone once and got a little scratch on the VOL Button but other than that, nothing crazy has happened. Does anyone have a clue whether they will still replace it? I'd gotten it in mid-August.
<message deleted>
Buttons are usually the main gate to "planned obsolescence". I bought this device after my nexus 5 power button started working funny (I physically removed it and worked only with gestures). So, now I try not to press the button unless necessary. I unlock with fingerprint, and lock with Greenify.
In other words. Make sure of it, if the button starts working funny, I'd file a warranty claim. Or it won't last long and warranty will expire eventually. It can happen with this device and with any other piece of tech.
My opinion.
If you do place a warranty claim, let us know how xiaomi's customer service works in Europe.
needhelpgeez said:
Does anybody have a similar issue?
I've ordered the device from gearbest to Europe. Everything worked nicely.
However, recently when I hit the power button it sometimes triggers the double click interaction and opens my camera. I've tested a few ways to press it slightly from the side, with more force or less. However it will 1/3 times vibrate and start the camera like I had double clicked it, it's more likely when I hit it a bit too lightly though. Could it already be worn out after 2 months? This never happened when the device was new as far as I ran remember.
Yes I'm aware that I could change the camera shortcut but this doesn't stop me from worrying about whether my powerbutton will give out soon.
I was using the phone happily in the case Xiaomi has provided. Dropped the phone once and got a little scratch on the VOL Button but other than that, nothing crazy has happened. Does anyone have a clue whether they will still replace it? I'd gotten it in mid-August.
Click to expand...
Click to collapse
when you dropped it
the power button may have got stuck
this is possible and I've seen it on some other devices
you can open it yourself if you don't care for warranty like i do
but the safest option is to claim warranty and yes they would replace it
needhelpgeez said:
Does anybody have a similar issue?
I've ordered the device from gearbest to Europe. Everything worked nicely.
However, recently when I hit the power button it sometimes triggers the double click interaction and opens my camera. I've tested a few ways to press it slightly from the side, with more force or less. However it will 1/3 times vibrate and start the camera like I had double clicked it, it's more likely when I hit it a bit too lightly though. Could it already be worn out after 2 months? This never happened when the device was new as far as I ran remember.
Click to expand...
Click to collapse
I have the exact same issue. It started when I installed the Oreo update, but it could be a coincidence. I'm still looking for a fix.
It also happens to me, and I didn't drop the phone... Is there a way to change the shortcut to, maybe, press the power button 3 times instead of 2?
Enviado desde mi Mi A2 Lite mediante Tapatalk
ovejota said:
It also happens to me, and I didn't drop the phone... Is there a way to change the shortcut to, maybe, press the power button 3 times instead of 2?
Enviado desde mi Mi A2 Lite mediante Tapatalk
Click to expand...
Click to collapse
It happens to me too, I disabled the shortcut and just not using it right now. I don't think there is a way to change the shortcut
It happens to me....
It happened for me as well.
And i think it's a software bug, not hardware..
avi_soft said:
It happened for me as well.
And i think it's a software bug, not hardware..
Click to expand...
Click to collapse
Same here, never crashed on the floor, it's software issue
sinthemau said:
Same here, never crashed on the floor, it's software issue
Click to expand...
Click to collapse
It obviously is not a software issue. This means that they've used cheap contact points on the button if this happens to many of us. This is a hardware issue.
marstonpear said:
It obviously is not a software issue. This means that they've used cheap contact points on the button if this happens to many of us. This is a hardware issue.
Click to expand...
Click to collapse
I'm having this issue since day one. It is obviously software, otherwise the same contact problem would occur when turning the screen ON, but it never happens. Solution is to disable the feature under System -> Gestures -> Jump to camera.
i also dissabled the camera gesture because of this issue.
im sure this is reasoned by a more or less loose power button and not an software issue
fugu5 said:
I'm having this issue since day one. It is obviously software, otherwise the same contact problem would occur when turning the screen ON, but it never happens. Solution is to disable the feature under System -> Gestures -> Jump to camera.
Click to expand...
Click to collapse
How can that be a software issue? Same issue happens to me whenever I use the power button, either to lock the screen or unlock the screen. Also if it was a software issue, it could be fixed via installing a GSI. That doesn't fix it either.
marstonpear said:
How can that be a software issue? Same issue happens to me whenever I use the power button, either to lock the screen or unlock the screen. Also if it was a software issue, it could be fixed via installing a GSI. That doesn't fix it either.
Click to expand...
Click to collapse
Let me break it down and you can tell me if I'm missing something.
1. Many users are reporting that the camera app starts when pushing the power button to turn the screen off.
2. They are not reporting any other issue with the power button, like the camera app starting when they try to turn the screen on, the button being irresponsive, or the camera app NOT starting when they deliberately push the button twice.
3. The problem reportedly goes away if the double-push gesture is turned off in settings.
Do you still think this is a hardware issue?
fugu5 said:
Let me break it down and you can tell me if I'm missing something.
1. Many users are reporting that the camera app starts when pushing the power button to turn the screen off.
2. They are not reporting any other issue with the power button, like the camera app starting when they try to turn the screen on, the button being irresponsive, or the camera app NOT starting when they deliberately push the button twice.
3. The problem reportedly goes away if the double-push gesture is turned off in settings.
Do you still think this is a hardware issue?
Click to expand...
Click to collapse
When I disable double press gesture from Gestures, still when I sometimes hit the power button, the phone locks and closes the screen and then turns the screen on again which means that it still registers one presses sometimes as double presses. Also if you've ever used a keyboard or a mouse or anything electrical with buttons on it, these appliances do the same sometimes even though you tap one button they sometimes register it twice. Which is a hardware issue. I still can't see any software issue here. When you disable the double press gesture, it doesn't launch the camera anymore but it turns on the screen after locking it (sometimes as usual)
marstonpear said:
When I disable double press gesture from Gestures, still when I sometimes hit the power button, the phone locks and closes the screen and then turns the screen on again which means that it still registers one presses sometimes as double presses. Also if you've ever used a keyboard or a mouse or anything electrical with buttons on it, these appliances do the same sometimes even though you tap one button they sometimes register it twice. Which is a hardware issue. I still can't see any software issue here. When you disable the double press gesture, it doesn't launch the camera anymore but it turns on the screen after locking it (sometimes as usual)
Click to expand...
Click to collapse
Not for me, so it's possible that these are actually two different problems with this phone. I wouldn't be surprised. :laugh:
fugu5 said:
Not for me, so it's possible that these are actually two different problems with this phone. I wouldn't be surprised. :laugh:
Click to expand...
Click to collapse
Yeah me neither. They don't look like they're going to fix anything or listen to users either. I'm happy with stock Android though.
Hi guys, for me, the problem has fixed disabling the option "Power button lock the phone", and set the option "Lock automatically": immediately.
The fix
What's up guys, I'm sorry for the late followup. It turned out, that I was too lazy to send it back. Now, almost a year later, I'd gotten into fixing phones and got the courage to open up the device and see what's up with the power button, without disabling the functionality. It felt like the issue has been a bit less noticeable recently but I checked the replacement parts prices and how to open our phone up.
I think I've fixed the issue by adding one layer of electrical tape over the button-contact. I believe the issue is that the pin a just a little bit too short to reliably properly click the button.
Short tutorial:
Turn the device off and remove the simcard bracket.
It's actually super easy and you don't need to screw or remove anything. Google "Xiaomi MI A2 LITE disassembly screen battery smontaggio" you'll find a video, in the beginning the guy shows how to remove the backcover. I've used a hard, plectrom-looking "opening-pick" at the bottom, then carefully but firmly around the sites. You don't even need to remove the flex cable from the back, just make sure you don't rip it off. Cut off a short bit from the electrical tape, tape it from the battery to the contact, so it doesn't fall off. Close the case again, turn it on and check whether the powerbutton still clicks (doesn't stick) and test the screen lock. Post back if this has worked or if you've tried it.
I changed the power/volume button assembly outright just the other day, and so far I'm not getting this issue anymore.
I recorded myself doing it here, so you can see how easy (or hard) it is: https://youtu.be/q8kaY-v0q_Q
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
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Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.