Develop Bugs

[Q] "Limited service" bell desire z

So today my Desire Z started to lose connection whenever the screen was locked for more than a few minutes. I would set it down and when I got back the lock screen would say "limited service". To get it back I would either have to restart my phone or enter than exit airplane mode. I have looked into the settings and I have mobile data always on.
Is there anyone else experiencing this?

Update: In small print under where it says "limited service" on the lock screen at also says "emergency calls only" as if my carrier is doing this and not my phone. It also seems to be more random than I thought because sometimes it happens when my screen is on and it doesn't always happen when my screen it locked for a few minutes.
I recently installed a data counter. Could that be conflicting with anything?
Any tips or advice is welcome.

What area are you in? I was experiencing something similar over this past weekend, but heard from up top that they were doing HSPA maintenance / work, they might be in your area now.

J.Coffey said:
Update: In small print under where it says "limited service" on the lock screen at also says "emergency calls only" as if my carrier is doing this and not my phone. It also seems to be more random than I thought because sometimes it happens when my screen is on and it doesn't always happen when my screen it locked for a few minutes.
I recently installed a data counter. Could that be conflicting with anything?
Any tips or advice is welcome.
Click to expand...
Click to collapse
Could it be your SIM card? Maybe clean the contacts and make sure it is in there good.

It does sound like something to do with the SIM card to me, e.g. dirty contacts on the SIM card, the SIM card sitting too loose in the holder, etc.

So I was at work when this started happening, then I went home and everything was fine, now I'm back at work and it's happening again. So I guess my signal isn't strong enough to maintain it while I'm here, I find this strange because I am getting the same speed as anywhere else while having the same amount of bars (3 or 4).

J.Coffey said:
So I was at work when this started happening, then I went home and everything was fine, now I'm back at work and it's happening again. So I guess my signal isn't strong enough to maintain it while I'm here, I find this strange because I am getting the same speed as anywhere else while having the same amount of bars (3 or 4).
Click to expand...
Click to collapse
I just got my bell desire Z, unlocked it and am having the same exact problem with Telus in Victoria, B.C.
I called Telus and they said there is no maintinence going on in the area. I have also S-OFF'd, rooted and installed cyanogen as well as other roms, with the same problem.
Any Ideas OP? did you solve your issue? I have reverted to stock, (still same problems) and am thinking of returning mine.
I will clean my SIM card and report back.
Edit: Yeah, no SIM card cleaning in the world could fix it. I think I am going to have to return it.

Have you both unlocked using codes?... and rooted and s-off using the old method?
.... wasn't there an issue with unlock codes. Revert back to stock then try the Gfree method for s-off and subsidy lock off I reckon.
Sent from my HTC Vision using XDA App

ddotpatel said:
Have you both unlocked using codes?... and rooted and s-off using the old method?
.... wasn't there an issue with unlock codes. Revert back to stock then try the Gfree method for s-off and subsidy lock off I reckon.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I had unlocked with a code, and then rooted and S-offed using the old method.
I can restore my stock nandroid, but I dont think there is a bell RUU that I can use. I will try again.

dash4g said:
I had unlocked with a code, and then rooted and S-offed using the old method.
I can restore my stock nandroid, but I dont think there is a bell RUU that I can use. I will try again.
Click to expand...
Click to collapse
Good call by ddotpatel there. As he said, there was a major issue with unlock codes, at least on the G2 side of things (I'm not clear if this affect the DZ). Don't use the old method to S-OFF, use gfree which will SIM unlock you too. It has even managed to repair some bricked G2's which got corrupted through unlock codes.

steviewevie said:
Good call by ddotpatel there. As he said, there was a major issue with unlock codes, at least on the G2 side of things (I'm not clear if this affect the DZ). Don't use the old method to S-OFF, use gfree which will SIM unlock you too. It has even managed to repair some bricked G2's which got corrupted through unlock codes.
Click to expand...
Click to collapse
OK, I applied the Tmobile RUU, and restored my Telus APN settings and got data back. After 5 minutes of sitting, I notice the same issues happening. I will try again in the morning with gfree, but not expecting much.
Thank you for the quick response and suggestion!

dash4g said:
OK, I applied the Tmobile RUU, and restored my Telus APN settings and got data back. After 5 minutes of sitting, I notice the same issues happening. I will try again in the morning with gfree, but not expecting much.
Click to expand...
Click to collapse
Don't worry, all gfree does is patch your radio configuration partition. Even if this went badly wrong and the partition was damaged/wipe (which won't happen), you could still boot your phone to repair it, it's just that the calling/data won't work without the radio config.
The guys on #G2ROOT have had success in getting a lot of G2's working again, after they started to have serious problems following unlocking codes.

same thing happened with me on the original telus desire. Change your sim card. Apparently they arent meant to last more than two years.

I had issues with my DZ on Telus after I used the gfree method to S-off. Since I was already unlocked and didn't seem to have any issues with my call quality until I S-offd..I assume it affected it somehow..but all's I did was replace my SIM and all was well again. I went from horrible call quality and data sending issues to a now perfect phone. For the $10 a new SIM is worth I'd suggest that.
Sent from my HTC Vision using XDA App

Rickroller said:
I had issues with my DZ on Telus after I used the gfree method to S-off. Since I was already unlocked and didn't seem to have any issues with my call quality until I S-offd..I assume it affected it somehow..but all's I did was replace my SIM and all was well again. I went from horrible call quality and data sending issues to a now perfect phone. For the $10 a new SIM is worth I'd suggest that.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Thanks for the input guys, but I just got real s-off with gfree and even bought a new SIM. Same issues.
I think I will bring it back on Monday, and swap for a new one.
Thanks for the help!

I am having the same issue on a DZ i just got from bell. I have full bars, then next thing I know i'm getting 'limited service' no idea why this happens? Guess i'll have to take it back to bell.

whistlerGreg said:
I am having the same issue on a DZ i just got from bell. I have full bars, then next thing I know i'm getting 'limited service' no idea why this happens? Guess i'll have to take it back to bell.
Click to expand...
Click to collapse
Have you rooted or modified it in any way? This is the EXACT same issue, but it would be nice to see if it is happening to stock phones as well.

I have been getting this issue too. I unlocked the phone via an online unlocking service then rooted and soff using gfree. The interesting thing is I would get this issue with my motorola milestone which was also carrier unlocked and rooted. I have a new sim and that hasn't resolved the issue. It only happens very rarely. I am running cyanogen rc1. The fact I was getting this issue on my milestone indicates its a network issue.

JPHCCFC said:
I have been getting this issue too. I unlocked the phone via an online unlocking service then rooted and soff using gfree. The interesting thing is I would get this issue with my motorola milestone which was also carrier unlocked and rooted. I have a new sim and that hasn't resolved the issue. It only happens very rarely. I am running cyanogen rc1. The fact I was getting this issue on my milestone indicates its a network issue.
Click to expand...
Click to collapse
Diff handsets + diff sim cards,... Gota be a network/reception problem no?
has anyone tried the data throttle thing to see if it makes a difference to you guys?

JPHCCFC said:
...The fact I was getting this issue on my milestone indicates its a network issue.
Click to expand...
Click to collapse
Funny that you should mention this, because now that I am at school, I am getting 1 bar, where in my old HTC Desire I would get no service.
At home, I would normally get very good reception with my old Desire, and now it fluctuates from 4 bars to no reception in a matter of minutes with the Z.
So it must be a network issue, but all the *****ing and complaining in the world wont get me anywhere with Telus I'm sure, as I am only 4 months into a 3 year contract. I am sure they will reverb something back like "not our phone, not our problem" Bah-humbug. I will get a replacement, but I also may just switch to Bell if they are going to be like that.

[Q] Why am I not getting signal at all...anywhere?

I just got a G2. perm rooted it. and everytime upon booting up it has signal for 1 second then literally just disappears and never comes back. can't choose mobile network or anything because it can't search for it. tried doing *#*#infor#*#* and it says GSM ONLY and everytime i try to change it to WCDMA PREFERRED it keeps reverting back as soon as i exit. the only way i've been able to get signal back so far is to connect to wifi and enable wifi calling, then after disconnecting i'm able to get signal and i'm able to check the WCDMA PREFERRED option but awhile ago i was on wifi calling then left my house and it was disconnected but wasn't able to get signal again.
can anyone help me with what i should do because although i might be able to get it back through wifi calling, this will be very problematic whenever i'm not near my normal wifi locations...
thanks for the help

Eh... I would try reinstalling a stock rooted rom.
Sent from my T-Mobile G2 running Cyanogenmod.

... also try a diff SIM.
EDIT..... Which method did you use to root?

ddotpatel said:
... also try a diff SIM.
EDIT..... Which method did you use to root?
Click to expand...
Click to collapse
I used the thread "temp to permanent root, using rage instead of visionary"
Sent from my T-Mobile G2 using XDA App

Is it factory unlocked? Have you used an unlock code? Have you tried the full radio s off, super Cid thing?
Sent from my HTC Vision using XDA App

I wonder if your SIM card is faulty, needs cleaning, or is just a bit loose in the socket.

steviewevie said:
I wonder if your SIM card is faulty, needs cleaning, or is just a bit loose in the socket.
Click to expand...
Click to collapse
This is what it sounds most like to me. Also try to install another rom since you have it rooted now and see if that fixes the issue. Make sure you do a Nandroid backup first though!

ddotpatel said:
Is it factory unlocked? Have you used an unlock code? Have you tried the full radio s off, super Cid thing?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I never put an unlock code and I'm still on tmobile. I called them and so far I haven't had trouble with signal as much but my number doesn't show up under status in about phone settings...it just says unknown. Its only on this phone though, my n1 shows my number with this sim.
Sent from my HTC Vision using XDA App

Just so we're clear.. Did this phone/sim combo work OK before your rooted the phone?

dadewy said:
Just so we're clear.. Did this phone/sim combo work OK before your rooted the phone?
Click to expand...
Click to collapse
No it wasn't. For the past couple of days since calling tmobile, its been significantly better but today I did randomly have that same problem of no connection, but mostly right now my problem is my g2 not being able to read my phone number in "status" under "about phone" settings but it does on my n1. When I called tmobile they tried sending my number ota 3 times with no luck...
Sent from my HTC Vision using XDA App

During the first 30 days you can go to a TMO store and get a new phone, pretty much "no questions asked". I'd go ahead and do that if I was you. Oh, go to a corporate store though, not a mall kiosk.
While you're there, get a new SIM, too. All free of charge.
If you still have the same problem after that, I'd try an exorcist

Is this problem solved now ? I got the same problem but have no chance to return it back.
If there is the way to solve it, could you please inform and share
Thx

hersam said:
Is this problem solved now ? I got the same problem but have no chance to return it back.
If there is the way to solve it, could you please inform and share
Thx
Click to expand...
Click to collapse
My signal problems seemed to be resolved, at least for the past week. It was resolved by calling tmobile customer support and they did some tests. However, my phone not recognizing my phone number under settings> about phone> status, is still a problem. Even tried getting a new sim and still didn't solve the problem. Did numerous OTAs with tmobile that didn't work. My number still shows up on caller id and stuff its just that menu thing. Sounds insignificant but some apps use that to determine your phone number. Also, when putting my sim back into my nexus one, it does show my number...
Sent from my HTC Vision using XDA App

Nevermind, my other problem was just resolved after reading a post in the cm6.1.1 thread. Settings-call settings-additional settings-my phone number.
Sent from my HTC Vision using XDA App

Help! No Network after Sim Unlock!

Help!
I'm an experienced use, but am totally lost here.
I got the SIM unlock code from Tmobile yesterday, threw in an ATT sim, unlocked it, no problem.
I thought it was working fine yesterday
Then when I woke up this morning, i have no network at all! Just the circle with a line through it.
Anyone have any thoughts/guesses/help? I don't know what to do!

did you try rebooting the phone?
is your IMEI black listed?

AllGamer said:
did you try rebooting the phone?
is your IMEI black listed?
Click to expand...
Click to collapse
it's not blacklisted, it was working perfectly...tried rebooting, tried a nandroid restore, tried a different rom...

AllGamer said:
did you try rebooting the phone?
is your IMEI black listed?
Click to expand...
Click to collapse
did you get it fix?
I got same problem.

no fix..... when did your problem start??? what happened when it happened???

bongostl said:
it's not blacklisted, it was working perfectly...tried rebooting, tried a nandroid restore, tried a different rom...
Click to expand...
Click to collapse
easy test
if you still have any old phone in the house, or borrow a phone from a friend/co worker for a few minutes
just to swap the SIM card and try, then you can quickly figure out if it's an issue with the phone or the SIM
SIM unlocking a phone will not cause the network problem, unless the IMEI is black listed
is the phone able to find any network?
also you can use Odin to flash back to factory stock

AllGamer said:
easy test
if you still have any old phone in the house, or borrow a phone from a friend/co worker for a few minutes
just to swap the SIM card and try, then you can quickly figure out if it's an issue with the phone or the SIM
SIM unlocking a phone will not cause the network problem, unless the IMEI is black listed
is the phone able to find any network?
also you can use Odin to flash back to factory stock
Click to expand...
Click to collapse
at least i dont think its blacklisted....i bought it from a guy on craigslis.
but it worked fine for weeks.
why would this cause a problem?
i called tmobile and they didnt say anything,,,,

Go in to network settings and check network operators. If your phone sees T-Mobile/ATT but you cant connect then that means your phone was blacklisted for either being lost or stolen.

Monk4Life said:
Go in to network settings and check network operators. If your phone sees T-Mobile/ATT but you cant connect then that means your phone was blacklisted for either being lost or stolen.
Click to expand...
Click to collapse
when i type 'search now' it doesn't find ANYTHING.
it stays on 'searching' for a while', doesn't select anything
then it comes back showing tmobile and att.
when i select tmobile (or att) it says, "your sim card does not allow a connection to this network"
If the phone was blacklisted, why would tmobile not say anything to me (and why would it only stop working now?)

Try odining back to stock kl1. That will reflash the radio and maybe fix it
Sent from my SGH-T989 using XDA App

shehrammajid said:
Try odining back to stock kl1. That will reflash the radio and maybe fix it
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
I can't find the odin of kl1----have a link by chance?

bongostl said:
I can't find the odin of kl1----have a link by chance?
Click to expand...
Click to collapse
Here you go,
i used it to odin back to stock to return mine back to tmobile.
http://forum.xda-developers.com/showthread.php?t=1391174

sic_lic1o1 said:
Here you go,
i used it to odin back to stock to return mine back to tmobile.
http://forum.xda-developers.com/showthread.php?t=1391174
Click to expand...
Click to collapse
no go---doesn't make a difference!
I've been on with (incompetent) people on tmobile for half an hour now...

I would check sim card mine went bad after I took it out of my phone then stuck it in my pocket for a half hour or so when I tried using it it said same thing about connecting to network so I tried my sim in another phone and it didn't work. Use my friends sim and my phone found connection in a few seconds
Sent from my SGH-T989 using xda premium

That's exactly why i suggested him to try his SIM card on another phone
it could just be his SIM that is toasted

change the APN settings. there are a few out there that will work but to keep it simple..
go to:
Settings>Wireless and network>Mobile networks>Access Point Names
press the menu button and go to New APN
for the name put "ATT" and for APN type "phone"
leave everything else blank

SevenSe7enSeven said:
change the APN settings. there are a few out there that will work but to keep it simple..
go to:
Settings>Wireless and network>Mobile networks>Access Point Names
press the menu button and go to New APN
for the name put "ATT" and for APN type "phone"
leave everything else blank
Click to expand...
Click to collapse
nothing worked...tried my wife's sim in my phone, no go.
not a blacklisted phone (according to tmobile).
Since I bought it on craigslist, they wouldn't let me send it back...until I said those three magic words (cancel my account).
They are sending me a replacement---replacement fee is being waved.
Thank you magenta!

U should've tried flashing a different modem
Sent from my SGH-T989 using Tapatalk

minhajmsd said:
U should've tried flashing a different modem
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
I did.
I now believe that this is probably related to the same bug that is causing people to lose their ISDN and have the same loss of radio connection.
see: http://forum.xda-developers.com/showthread.php?t=1474504 for one example (lots of others if you look)

Hello. FWIW: Not quite the same problem, but the fix for me might work for you by chance.
When I got my unlock code from T-Mobile then applied it, my phone did register with the T-Mobile network, but it could not receive phone calls.
Using her phone, my girlfriend was kind enough to help me test various scenarios: phone calls in, out; sms in, out; GSM or Wi-Fi; etc. We narrowed it down to no calls in on GSM at least.
Like you I tried rebooting, but I did not get as far as re-flashing, etc. What I did try on a hunch was clearing all user and system apps' cache with Titanium Backup. Voilà! It worked.
I hope that helps you with your phone (assuming you use Titanium Backup.)

[Q] Data usage menu won't open

hi there,
I just bought a brand new Galaxy Nexus and it was working fine - over the last couple of weeks - up to the point when I loaned it out to my brother, now he won't admit to any wrong doings but my precious phone is not functioning properly. My data usage menu in the settings won't open, the settings 'app' - if you can call it that - crashes, none of my social networking apps load and to top it all off; the internet on my phone only works on the Chrome app, it won't work on Opera or the standard browser - just on Chrome.
I've tried to search for if anybody has ever had this issue but couldn't find anything so I joined XDA. Any help would be greatly appreciated.

If you don't know what he did, I suggest factory reset.

already tried that but it didn't work...

So did he load a custom ROM or root and change system files then? Theres nothing normal he could change w/o rooting that wouldn't be wiped out by doing a factory reset.

don't know... he won't admit to anything... sigh younger brothers... sometimes you just want to slap the **** out of them.
is there a fix for this or am I doomed?. sorry but I am not a very tech-savvy person.

a7mad0 said:
don't know... he won't admit to anything... sigh younger brothers... sometimes you just want to slap the **** out of them.
is there a fix for this or am I doomed?. sorry but I am not a very tech-savvy person.
Click to expand...
Click to collapse
Okay well when you start the device (from an off state), at the black splash screen where it says "Google", is there an unlocked padlock at the bottom of the screen? This will indicate that he's unlocked the bootloader and probably messed with something.
Also, what's your "about phone" screen look like?
If he has messed with anything in the system, chances are I'm going to end up recommending you flash the stock images and start over.

UPDATE: got the data usage menu to open but its completely non-responsive once it opens which does take quite some time. found out that my data services are on and yet Facebook/Twitter/Instagram/etc... won't load.
did the whole 'volume+power button' reset and its still not working. Should I just take it back to the dealer?

martonikaj said:
Okay well when you start the device (from an off state), at the black splash screen where it says "Google", is there an unlocked padlock at the bottom of the screen? This will indicate that he's unlocked the bootloader and probably messed with something.
Also, what's your "about phone" screen look like?
If he has messed with anything in the system, chances are I'm going to end up recommending you flash the stock images and start over.
Click to expand...
Click to collapse
nopes, it just says Google on the start-up screen.
and my about phone menu looks something like this;
Model Number
Galaxy Nexus
Android version
4.0.2
Baseband version
i9250XXKK6
Kernel version
3.0.8-gaaa2611
[email protected] #1
Build number
ICL53F.I9250ZSKL2
is that what you were asking about?

a7mad0 said:
nopes, it just says Google on the start-up screen.
is that what you were asking about?
Click to expand...
Click to collapse
Yeah... so he hasn't rooted or loaded a custom ROM. Not sure how he could have messed up much without doing that. Not sure if anyone else has any ideas. I'm at a loss right now.
Sent from my Galaxy Nexus using xda premium

so I guess I'll just have to take it back to the dealer. Anyhoo, thanks for all the help!.

a7mad0 said:
so I guess I'll just have to take it back to the dealer. Anyhoo, thanks for all the help!.
Click to expand...
Click to collapse
Suppose so. No problem.
Sent from my Galaxy Nexus using xda premium

When you have active data connection at the moment you can't see the usage.. Please disconnect or switch to wifi and after that check your usage..
Sent from my Galaxy Nexus using XDA

lostindark said:
When you have active data connection at the moment you can't see the usage.. Please disconnect or switch to wifi and after that check your usage..
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I've never not been able to check my data usage no matter my network state. OP's Settings screen is actually crashing when he tries to go to it, among other issues. He's having more problems than just not being able to see Data Usage.

Ive lost completely my mobile signal

Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks

tyraelasd said:
Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks
Click to expand...
Click to collapse
It might be a problem with your carrier. So, I suggest maybe trying to go into places where there is really strong signal and try there. Maybe reboot a couple times. If the problem still persists, then contact your carrier and ask if they have anything to do with it. Because, I almost guarantee that's the problem.

EpiclyEpic said:
It might be a problem with your carrier. So, I suggest maybe trying to go into places where there is really strong signal and try there. Maybe reboot a couple times. If the problem still persists, then contact your carrier and ask if they have anything to do with it. Because, I almost guarantee that's the problem.
Click to expand...
Click to collapse
I've already tried it without success, and even called my carrier and they turned to me the network was fine.
I reckon is a problem with the fact that airplane mode is turning on and off automatically
I'm so annoyed with this don't know what to do really
Sent from my Galaxy Nexus using Tapatalk 2

can you try your sim in another phone? or another sim in your phone

I have already tried both options, neither of them worked.
So the problem is with my phone but I'm really in trouble since I haven't got the guaranty of this phone because I traded it for my old device.
Sent from my Galaxy Nexus using Tapatalk 2

Did you try a different kernel and / or radio?

What does your phone status show in settings? Baseband, Network, IMEI, etc?
Sent from my Amazon Kindle Fire using xda app-developers app

Vangelis13 said:
Did you try a different kernel and / or radio?
Click to expand...
Click to collapse
Yes I did both without any success.
stwandell said:
What does your phone status show in settings? Baseband, Network, IMEI, etc?
Sent from my Amazon Kindle Fire using xda app-developers app
Click to expand...
Click to collapse
Baseband : Unknown
Network : Unknown
Service State : Radio off
IMEI: Unknown
Mobile network state: Disconnected
Service state: It changes from #Radio off# to #Out of service# all the time.

tyraelasd said:
Hey guys, this afternoon my phone turned off itself becouse of the lack of battery life and then it completely lost its capacity to connect to the network ( in order to make calls ).
Its kinda rare becouse when I press and hold the power button to get access to the power menu it says "airplane on" when its off really, even after disable it keeping saying the same.
Ive already restored it, wipe everything in the device but Ive got still the issue going on.
Any ideas? Please I really need help
Thanks
Click to expand...
Click to collapse
Flash stock rom, delete superuser or supersu, and take it to your carrier to complain. If the problem persist on stock then it's really nothing you can fix. You should be able to get a new device.
Sent from my Galaxy Nexus using Tapatalk 2

Fire n mage said:
Flash stock rom, delete superuser or supersu, and take it to your carrier to complain. If the problem persist on stock then it's really nothing you can fix. You should be able to get a new device.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
The problem is that I havent got the guaranty since I trade this phone for another old one that I had. Hope there is way to repair it even if it cost money

Surprising this is... I just cane across this exact problem today. I just removed my SIM Card, put it back in, then rebooted. After a little while I got my signal back.
Sent from my Galaxy Nexus using xda premium

This happened to me last night. Took my phone off wifi realized I had no connection to my mobile network. Pretty frustrating, but flashed a couple different kernels and seemed to fix the issue.
Sent from my Galaxy Nexus

Lucky you guys I havent found the solution to my problem yet :/