[Q] "Limited service" bell desire z - G2 and Desire Z Q&A, Help & Troubleshooting

So today my Desire Z started to lose connection whenever the screen was locked for more than a few minutes. I would set it down and when I got back the lock screen would say "limited service". To get it back I would either have to restart my phone or enter than exit airplane mode. I have looked into the settings and I have mobile data always on.
Is there anyone else experiencing this?

Update: In small print under where it says "limited service" on the lock screen at also says "emergency calls only" as if my carrier is doing this and not my phone. It also seems to be more random than I thought because sometimes it happens when my screen is on and it doesn't always happen when my screen it locked for a few minutes.
I recently installed a data counter. Could that be conflicting with anything?
Any tips or advice is welcome.

What area are you in? I was experiencing something similar over this past weekend, but heard from up top that they were doing HSPA maintenance / work, they might be in your area now.

J.Coffey said:
Update: In small print under where it says "limited service" on the lock screen at also says "emergency calls only" as if my carrier is doing this and not my phone. It also seems to be more random than I thought because sometimes it happens when my screen is on and it doesn't always happen when my screen it locked for a few minutes.
I recently installed a data counter. Could that be conflicting with anything?
Any tips or advice is welcome.
Click to expand...
Click to collapse
Could it be your SIM card? Maybe clean the contacts and make sure it is in there good.

It does sound like something to do with the SIM card to me, e.g. dirty contacts on the SIM card, the SIM card sitting too loose in the holder, etc.

So I was at work when this started happening, then I went home and everything was fine, now I'm back at work and it's happening again. So I guess my signal isn't strong enough to maintain it while I'm here, I find this strange because I am getting the same speed as anywhere else while having the same amount of bars (3 or 4).

J.Coffey said:
So I was at work when this started happening, then I went home and everything was fine, now I'm back at work and it's happening again. So I guess my signal isn't strong enough to maintain it while I'm here, I find this strange because I am getting the same speed as anywhere else while having the same amount of bars (3 or 4).
Click to expand...
Click to collapse
I just got my bell desire Z, unlocked it and am having the same exact problem with Telus in Victoria, B.C.
I called Telus and they said there is no maintinence going on in the area. I have also S-OFF'd, rooted and installed cyanogen as well as other roms, with the same problem.
Any Ideas OP? did you solve your issue? I have reverted to stock, (still same problems) and am thinking of returning mine.
I will clean my SIM card and report back.
Edit: Yeah, no SIM card cleaning in the world could fix it. I think I am going to have to return it.

Have you both unlocked using codes?... and rooted and s-off using the old method?
.... wasn't there an issue with unlock codes. Revert back to stock then try the Gfree method for s-off and subsidy lock off I reckon.
Sent from my HTC Vision using XDA App

ddotpatel said:
Have you both unlocked using codes?... and rooted and s-off using the old method?
.... wasn't there an issue with unlock codes. Revert back to stock then try the Gfree method for s-off and subsidy lock off I reckon.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I had unlocked with a code, and then rooted and S-offed using the old method.
I can restore my stock nandroid, but I dont think there is a bell RUU that I can use. I will try again.

dash4g said:
I had unlocked with a code, and then rooted and S-offed using the old method.
I can restore my stock nandroid, but I dont think there is a bell RUU that I can use. I will try again.
Click to expand...
Click to collapse
Good call by ddotpatel there. As he said, there was a major issue with unlock codes, at least on the G2 side of things (I'm not clear if this affect the DZ). Don't use the old method to S-OFF, use gfree which will SIM unlock you too. It has even managed to repair some bricked G2's which got corrupted through unlock codes.

steviewevie said:
Good call by ddotpatel there. As he said, there was a major issue with unlock codes, at least on the G2 side of things (I'm not clear if this affect the DZ). Don't use the old method to S-OFF, use gfree which will SIM unlock you too. It has even managed to repair some bricked G2's which got corrupted through unlock codes.
Click to expand...
Click to collapse
OK, I applied the Tmobile RUU, and restored my Telus APN settings and got data back. After 5 minutes of sitting, I notice the same issues happening. I will try again in the morning with gfree, but not expecting much.
Thank you for the quick response and suggestion!

dash4g said:
OK, I applied the Tmobile RUU, and restored my Telus APN settings and got data back. After 5 minutes of sitting, I notice the same issues happening. I will try again in the morning with gfree, but not expecting much.
Click to expand...
Click to collapse
Don't worry, all gfree does is patch your radio configuration partition. Even if this went badly wrong and the partition was damaged/wipe (which won't happen), you could still boot your phone to repair it, it's just that the calling/data won't work without the radio config.
The guys on #G2ROOT have had success in getting a lot of G2's working again, after they started to have serious problems following unlocking codes.

same thing happened with me on the original telus desire. Change your sim card. Apparently they arent meant to last more than two years.

I had issues with my DZ on Telus after I used the gfree method to S-off. Since I was already unlocked and didn't seem to have any issues with my call quality until I S-offd..I assume it affected it somehow..but all's I did was replace my SIM and all was well again. I went from horrible call quality and data sending issues to a now perfect phone. For the $10 a new SIM is worth I'd suggest that.
Sent from my HTC Vision using XDA App

Rickroller said:
I had issues with my DZ on Telus after I used the gfree method to S-off. Since I was already unlocked and didn't seem to have any issues with my call quality until I S-offd..I assume it affected it somehow..but all's I did was replace my SIM and all was well again. I went from horrible call quality and data sending issues to a now perfect phone. For the $10 a new SIM is worth I'd suggest that.
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Thanks for the input guys, but I just got real s-off with gfree and even bought a new SIM. Same issues.
I think I will bring it back on Monday, and swap for a new one.
Thanks for the help!

I am having the same issue on a DZ i just got from bell. I have full bars, then next thing I know i'm getting 'limited service' no idea why this happens? Guess i'll have to take it back to bell.

whistlerGreg said:
I am having the same issue on a DZ i just got from bell. I have full bars, then next thing I know i'm getting 'limited service' no idea why this happens? Guess i'll have to take it back to bell.
Click to expand...
Click to collapse
Have you rooted or modified it in any way? This is the EXACT same issue, but it would be nice to see if it is happening to stock phones as well.

I have been getting this issue too. I unlocked the phone via an online unlocking service then rooted and soff using gfree. The interesting thing is I would get this issue with my motorola milestone which was also carrier unlocked and rooted. I have a new sim and that hasn't resolved the issue. It only happens very rarely. I am running cyanogen rc1. The fact I was getting this issue on my milestone indicates its a network issue.

JPHCCFC said:
I have been getting this issue too. I unlocked the phone via an online unlocking service then rooted and soff using gfree. The interesting thing is I would get this issue with my motorola milestone which was also carrier unlocked and rooted. I have a new sim and that hasn't resolved the issue. It only happens very rarely. I am running cyanogen rc1. The fact I was getting this issue on my milestone indicates its a network issue.
Click to expand...
Click to collapse
Diff handsets + diff sim cards,... Gota be a network/reception problem no?
has anyone tried the data throttle thing to see if it makes a difference to you guys?

JPHCCFC said:
...The fact I was getting this issue on my milestone indicates its a network issue.
Click to expand...
Click to collapse
Funny that you should mention this, because now that I am at school, I am getting 1 bar, where in my old HTC Desire I would get no service.
At home, I would normally get very good reception with my old Desire, and now it fluctuates from 4 bars to no reception in a matter of minutes with the Z.
So it must be a network issue, but all the *****ing and complaining in the world wont get me anywhere with Telus I'm sure, as I am only 4 months into a 3 year contract. I am sure they will reverb something back like "not our phone, not our problem" Bah-humbug. I will get a replacement, but I also may just switch to Bell if they are going to be like that.

Related

[Q] Why am I not getting signal at all...anywhere?

I just got a G2. perm rooted it. and everytime upon booting up it has signal for 1 second then literally just disappears and never comes back. can't choose mobile network or anything because it can't search for it. tried doing *#*#infor#*#* and it says GSM ONLY and everytime i try to change it to WCDMA PREFERRED it keeps reverting back as soon as i exit. the only way i've been able to get signal back so far is to connect to wifi and enable wifi calling, then after disconnecting i'm able to get signal and i'm able to check the WCDMA PREFERRED option but awhile ago i was on wifi calling then left my house and it was disconnected but wasn't able to get signal again.
can anyone help me with what i should do because although i might be able to get it back through wifi calling, this will be very problematic whenever i'm not near my normal wifi locations...
thanks for the help
Eh... I would try reinstalling a stock rooted rom.
Sent from my T-Mobile G2 running Cyanogenmod.
... also try a diff SIM.
EDIT..... Which method did you use to root?
ddotpatel said:
... also try a diff SIM.
EDIT..... Which method did you use to root?
Click to expand...
Click to collapse
I used the thread "temp to permanent root, using rage instead of visionary"
Sent from my T-Mobile G2 using XDA App
Is it factory unlocked? Have you used an unlock code? Have you tried the full radio s off, super Cid thing?
Sent from my HTC Vision using XDA App
I wonder if your SIM card is faulty, needs cleaning, or is just a bit loose in the socket.
steviewevie said:
I wonder if your SIM card is faulty, needs cleaning, or is just a bit loose in the socket.
Click to expand...
Click to collapse
This is what it sounds most like to me. Also try to install another rom since you have it rooted now and see if that fixes the issue. Make sure you do a Nandroid backup first though!
ddotpatel said:
Is it factory unlocked? Have you used an unlock code? Have you tried the full radio s off, super Cid thing?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
I never put an unlock code and I'm still on tmobile. I called them and so far I haven't had trouble with signal as much but my number doesn't show up under status in about phone settings...it just says unknown. Its only on this phone though, my n1 shows my number with this sim.
Sent from my HTC Vision using XDA App
Just so we're clear.. Did this phone/sim combo work OK before your rooted the phone?
dadewy said:
Just so we're clear.. Did this phone/sim combo work OK before your rooted the phone?
Click to expand...
Click to collapse
No it wasn't. For the past couple of days since calling tmobile, its been significantly better but today I did randomly have that same problem of no connection, but mostly right now my problem is my g2 not being able to read my phone number in "status" under "about phone" settings but it does on my n1. When I called tmobile they tried sending my number ota 3 times with no luck...
Sent from my HTC Vision using XDA App
During the first 30 days you can go to a TMO store and get a new phone, pretty much "no questions asked". I'd go ahead and do that if I was you. Oh, go to a corporate store though, not a mall kiosk.
While you're there, get a new SIM, too. All free of charge.
If you still have the same problem after that, I'd try an exorcist
Is this problem solved now ? I got the same problem but have no chance to return it back.
If there is the way to solve it, could you please inform and share
Thx
hersam said:
Is this problem solved now ? I got the same problem but have no chance to return it back.
If there is the way to solve it, could you please inform and share
Thx
Click to expand...
Click to collapse
My signal problems seemed to be resolved, at least for the past week. It was resolved by calling tmobile customer support and they did some tests. However, my phone not recognizing my phone number under settings> about phone> status, is still a problem. Even tried getting a new sim and still didn't solve the problem. Did numerous OTAs with tmobile that didn't work. My number still shows up on caller id and stuff its just that menu thing. Sounds insignificant but some apps use that to determine your phone number. Also, when putting my sim back into my nexus one, it does show my number...
Sent from my HTC Vision using XDA App
Nevermind, my other problem was just resolved after reading a post in the cm6.1.1 thread. Settings-call settings-additional settings-my phone number.
Sent from my HTC Vision using XDA App

[Q] can anybody help me?

really screwed up. tried unrooting back to gb2.33 from revolutionary. tried using jcases tutorial by installing froyo ruu but after that adb would not recognize device. i loaded newer ruu back on along with cwm and superuser. i even tried radio. at this point i can run the phone but cannot connect with verizon wireless. i have internet connection through wifi but no phone at all just a triangle where it should be. any idea how to get verizon back on? any help is much appreciated. newbjimmy.
All you have to do is put the gb ruu on your SD rename to PG32IMG.zip and flash through hboot you'll be back to where you need to be
Sent from my Incredible 2 3D using xda premium
did not help. its like theres no sim at all.
hmmmm man I'm not sure then maybe someone with some more dinc knowledge can chime in I'm used to my inspire only had my dinc about a week
Sent from my Incredible 2 3D using xda premium
This happened with my neighbor's inc2. We tried everything under the sun and couldn't fix it. VZW tech support spent an hour with him trying to fix it. They ended up sending a replacement. If you were following jcase's tutorial on rootzwiki and did the all the steps the good news is s-on is back so they shouldn't know that you rooted (I can't say for 100% but so far he hasn't been charged for the replacement).
I am assuming your lockscreen says preferred provider or something of that nature. If you factory reset it will ask you for a country code and then the lockscreen will say digital roaming (which vzw will most likely ask you to do, I will warn you that after that he lost the ability to receive/send calls and texts). If you*228 option 1 you will also notice that it doesn't say programming at the top and it will say it was successful on the recording but the phone will not reboot and manually rebooting does nothing as I don't think it actually programs the PRL. Anyways I just wanted to give you an idea of what you are in-store for.
If someone out there is much smarter than me (which I am positive of that) and has more knowledge of how PRL programming works, they might be able to fix your issue but most likely you will need to do a handset exchange with vzw.
problem is fixed
thank you all for the suggestions. it took several ruu tries before it actually worked and for the life of me i don't know what corrected the problem because i did the same fix several times without success. oh well all is ok. i'm rooted,cwm backedup, with several other roms on the back burner.
I wish I knew what did it because it caused me quite a bit of frustration. Out of curiosity which RUU were you using?

[Q] S3 on Bell: not registered on network

hi everyone,
I got my S3 from Bell two weeks ago, it worked fine most of the time including calls, sms and data.
but occasionally for whatever reason the phone cannot make call or send sms, no ring for incoming call also. it shows "not registered on network" when I try to dial. at the time showing this error, there was signal on the bar.
maybe after long time, it can registered itself into network again, but most of the time, I just restart the phone and it works fine again.
I called Bell and they asked me to replace the SIM card, so I did, but I still see this error. So I think it is not SIM issue.
anyone has idea what the cause could be? or is there anyway to fix it?
I tried to search online before I ask, just couldn't find a solution so far.
so post here and hope anyone can help,
thanks for the help in advance.
I've had this issue as well.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
I had this problems with rogers as well. Same as you I contacted rogers they told me to remove the sim and replace it. Worked for a while but kept happening. I got fed up and rooted then installed kyan rom and haven't had the problem since. Not sure if it was rom based or if the factory reset before flashing resolved the issue but haven't had it since. Hope someone figures this out though because it's annoying especially on a new phone that is stock.
Sent from my SGH-I747M using Tapatalk 2
Good to hear you had fixed it.
I might try factory reset to see what happen.
healer82 said:
I had this problems with rogers as well. Same as you I contacted rogers they told me to remove the sim and replace it. Worked for a while but kept happening. I got fed up and rooted then installed kyan rom and haven't had the problem since. Not sure if it was rom based or if the factory reset before flashing resolved the issue but haven't had it since. Hope someone figures this out though because it's annoying especially on a new phone that is stock.
Sent from my SGH-I747M using Tapatalk 2
Click to expand...
Click to collapse
Had this problem on bell a few times the first 2 weeks I had my phone. Went to the bell store and without hesitation they told me to change the mobile network mode from gsm/hspa+/lte
To just gsm/hspa+.
Reason given was the Lte network where I was using my phone (west island, montreal) wasn't strong enough. So my phone would switch between networks until eventually it got in that state. Personnaly I think the problem was more signal penetration into the computer lab I work in.
It's been 2 weeks stable so far. A co-worker reported the same problem to me last week and he took my advice and hasn't had the problem since.
Sent from my SGH-I747M using xda app-developers app
Thank you very much for the tip. I was wondering that too, because I noticed that the network icon at top bar keep changing between H+ and LTE by itself. and I wonder why too.
I will try and see what happened.
thanks
uglyren said:
Had this problem on bell a few times the first 2 weeks I had my phone. Went to the bell store and without hesitation they told me to change the mobile network mode from gsm/hspa+/lte
To just gsm/hspa+.
Reason given was the Lte network where I was using my phone (west island, montreal) wasn't strong enough. So my phone would switch between networks until eventually it got in that state. Personnaly I think the problem was more signal penetration into the computer lab I work in.
It's been 2 weeks stable so far. A co-worker reported the same problem to me last week and he took my advice and hasn't had the problem since.
Sent from my SGH-I747M using xda app-developers app
Click to expand...
Click to collapse
SAMSUNG i747M not registered on network
I had this samsung s3 i747M from canada. Got it unlocked here in Pakistan. Placed a local sim in it. It recognizes the sim, registers it, makes calls, but then after a while, it shows "not registered on network". i restart, it registers network again, then loses it again. It keeps doing it. sometimes it is registered on network, but can't make or receive calls.
I have tried a number of things but the problem is not resolved and i'm fed up to the point that i want to throw this phone away.
The original rom had android 4.3
here's the list of things i have tried.
* changed the network mode to "GSM only" and "WCDMA/GSM (auto connect)" - NO USE
* Factory data reset a few times - NO USE
* tried a custom rom (it was so bad, i deleted it, don't even remember the name) - NO USE
* stock rom 4.4.2 from "sammobile.com" - NO USE
* tried flashing different modems from "http://forum.xda-developers.com/showthread.php?t=1831898" - NO USE
* tried changing the options from *#2263# to my network's specifications - NO USE
* tried sims from different networks - NO USE
PLEASE IF SOMEONE CAN HELP ME OUT HERE, I'M DESPERATE
@qamar_ish, what ROM is on your Samsung phone?
Originally it came with android 4.3. Currently it has this kitkat rom, which i downloaded from "sammobile.com".
the filename is this:
I747MVLUFNK2_I747MOYCFNK2_I747MVLUFNK2_HOME.tar.md5
It said on the webpage that it is the stock rom for SGH-i747M
audit13 said:
@qamar_ish, what ROM is on your Samsung phone?
Click to expand...
Click to collapse
Maybe flash the latest 4.4.2 ROM?
Thats what it is. it is the 4.4.2 rom, but the problem persists.
audit13 said:
Maybe flash the latest 4.4.2 ROM?
Click to expand...
Click to collapse
Does your carrier require an AWS-compatible phone? Does the i747m support all frequencies provided by your provider?
I'm not sure about whether an AWS phone is required or not. But it certainly supports all the frequencies provided by the networks here. I checked it by using the code *#2263# and the options have the frequency supported by my networks here, that is "ufone" and "warid"
PS. I'm not an expert on this thing, whatever i'm doing, i learnt it during the last week..
audit13 said:
Does your carrier require an AWS-compatible phone? Does the i747m support all frequencies provided by your provider?
Click to expand...
Click to collapse
It looks like your phone does support your carrier's frequencies.
Does your phone show the imei# from the dialpad? Is it possible there is something wrong with the phone's imei #?
It does show the correct imei when i dial *#06#. It had lost its imei initially when i got it unlocked, but got it fixed from someone.
qamar_ish said:
It does show the correct imei when i dial *#06#. It had lost its imei initially when i got it unlocked, but got it fixed from someone.
Click to expand...
Click to collapse
Do you know why it lost the imei during the unlock process? Does the imei # in the phone match the imei # on the label under the battery?
I dont know how it lost imei. The guy who fixed it said that the imei is corrupted and he fixed it. Now it shows the same imei as on the back of the device.
I have never had a Samsung phone lose the imei if the phone was unlocked using a code, assuming that is how your phone was unlocked.
Did you try re-injecting the imei with the efs folder? It can be done using nvwriter.
Ok. I will try that. Can u guide me how to do it? Or share a link or something.
And thanx for helping me out here man..
Link: http://forum.xda-developers.com/showthread.php?t=1804117

[Q] Desire EYE network signal issue

Hi
My phone was working awesome, no bugs, no lags, good camera ... , but it started to act pretty weird about a month ago.
the problem is that network signal got weak. and by weak, i mean 90%of the time i have no signal!!!
it wasn't unlocked, rooted, s-off... nothing! fully stock!
factory reset didn't help, upgrade to lollypop made no change! i tried sim cards from different network operators, and non had signals!
i mean i had full signal bars at my work, but now, i have to search around for a place with 1 bar to put my phone on, and not move it!
do you think it's hardware related, or software?
i thought maybe, radio partition has a problem or something, so i searched for it, or an RUU to extract it from. but i had no luck.
u guys are my only hope. any help or idea is very appreciated.
hmmmmm, no one else having this issue?
no one has any idea?
no help?
this isn't how xda used to be.
it isn't how xda worked.
people would say anything on their mind, even 1% related, so maybe the problem can be fixed.
missing hd2 days. RIP xda!
Aw man don't be like that.
Did you drop your phone or something? Because it looks like a hardware issue to me.
I'd take it to service if I were you, cause I'm sure it's still under warranty. But if it's not, let's try to find a solution.
Sent from my HTC Desire EYE using XDA Free mobile app
JuanArg said:
Aw man don't be like that.
Did you drop your phone or something? Because it looks like a hardware issue to me.
I'd take it to service if I were you, cause I'm sure it's still under warranty. But if it's not, let's try to find a solution.
Sent from my HTC Desire EYE using XDA Free mobile app
Click to expand...
Click to collapse
wow, an answer!
thanks bro.
no I didn't drop the phone.
the weird part is that my phone didn't lost GSM network connectivity completely, it's weak!!!! very weak!!!!!
I bought my phone from china and shipped it here, so I don't have warranty here. also it's a waterproof phone, and i'm not sure if it will be waterproof after being torn apart!!!!
I can not find any ruu for this device. :crying::crying:
I think the problem can be the radio driver.
You could try to S-Off so you could use any RUU. What CID are you? Maybe we could figure something out.
JuanArg said:
You could try to S-Off so you could use any RUU. What CID are you? Maybe we could figure something out.
Click to expand...
Click to collapse
i cant s-off, because i'm in iran
my cid is HTC__621 (TW)
I really appreciate your help pal.
here are some screenshots about my issue!!!
as you can see in the first picture, i am connected to my network operator (irancell)
and when i search manually for network operators, this is what i see: (notice the star in front of my network operator)
now i move about a meter and no more signal, so i search for network manually again, this is the result:
as you can see, star is gone!!
and when i select my network:
what is going on? any idea?
May be a dumb question, but have you checked with different phones? Different Irancell SIM cards? Your SIM in another device? I mean, are you 100% sure it's your phone and not a problem with Irancell coverage? There could be a problem with one of their antennas causing you to have bad reception.
JuanArg said:
May be a dumb question, but have you checked with different phones? Different Irancell SIM cards? Your SIM in another device? I mean, are you 100% sure it's your phone and not a problem with Irancell coverage? There could be a problem with one of their antennas causing you to have bad reception.
Click to expand...
Click to collapse
every suggestion and ideas are helpful for me.
about your idea, it was almost the first thing that came into my mind. so i checked different sim cards, from different network operators, the result was the same. i also used my sim in other phones, but it had no problem.
so i'm sure it's not irancell related. another important thing, is that my phone didn't have this problem from the beginning. after about 2.5 month, out of nowhere, it started loosing network connection!!!!!!
as you can see in the screenshots, my phone finds irancell with no problem, but wont connect!!! i thought maybe its radio driver/rom/partition.
so i searched for radio, to install it again, but i couldn't find it anywhere! :crying::crying:
Hey broo I read all opinions here..Go to official Site and search for Htc ruu file to flash, download Ruu file..Unlock bootloader and S-off your Htc Desire Eye ..Super Cid 111111 and flash Ruu file.. Maybe you can solve this problem with network..I have Htc Desire Eye but I don't have this problem..7 month of using
Sent from my HTC Desire EYE using XDA Free mobile app
koki.belluci said:
Hey broo I read all opinions here..Go to official Site and search for Htc ruu file to flash, download Ruu file..Unlock bootloader and S-off your Htc Desire Eye ..Super Cid 111111 and flash Ruu file.. Maybe you can solve this problem with network..I have Htc Desire Eye but I don't have this problem..7 month of using
Sent from my HTC Desire EYE using XDA Free mobile app
Click to expand...
Click to collapse
hey pal
thanks for your opinion.
i cant do what u said because of 2 problems:
1. cant s-off the phone
2. couldn't find ANY ruu file for desire eye. none. not available.
Found one for AT&T!!
also i think EU is available too.
the only remaining problem is s-off.
(my friend has a nexus 5, and his phone wont connect to 3g, and he says its because of a physical damage. can my problem be physical too?)
My new htc desire eye won't toggle between 3G and 4g when avail
My network has forced my new htc desire eye to only select 3G as it was getting little or no coverage even in the city with 4g and was not auto changing down to 3G. Not sure if the phone has an inherent problem. According to my carrier it should be changing from 3G to 4G or vice versa auto depending on signal. So besides the fact it's not auto changing networks, it also seems I've bought a 4G phone that can't access 4G.
Any ideas? Should I turn it? Besides that it seems to work okay. I'm not an avid phone internet user though. TIA. . . . . S
Serenity62 said:
Any ideas?
Click to expand...
Click to collapse
Are you srue you can actually use 4G? Some providers charge extra for it.
Otherwise, make sure your network mode is actually set to "2G/3G/4G AUto". You can select it if you go to setttings -> Mobile Data (or wahtever it's called in English) -> Network Mode
Also, where you are, does a different phone with the same carrier (ask a friend?) have 4G?

[REWARD] PLEASE HELP! Phone will not dial out.

I have a weird situation. I bought a M9 (used). It activated fine and data and texting works perfect, but outgoing calls aren't working at all. The dialer just hangs. The Sprint Corporate store couldn't figure out the problem either. I've reprovisioned, updated the PRL, and did a factory reset multiple times.
What's going on?
BTW I know you all help out of kindness, but I'll reward anyone who successfully figures this out for w/ $20.00 via PayPal if they willingly accept it.
Is this phone s-off, unlocked, rooted? What happens when someone calls you? Under Settings - Call, what does it say for Preferred Network?
cmlusco said:
Is this phone s-off, unlocked, rooted? What happens when someone calls you? Under Settings - Call, what does it say for Preferred Network?
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The phone isn't s-off or rooted (the bootloader is also still locked). I'm not sure how to check whether it's unlocked. Inbound calls seem to work fine.
simonstiph said:
The phone isn't s-off or rooted (the bootloader is also still locked). I'm not sure how to check whether it's unlocked. Inbound calls seem to work fine.
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Boot into recovery or fastboot (not sure), and you will see the bootloader status. Relocked means that it was unlocked before. You can also see s off status here.
Skickat från min HTC One M9 via Tapatalk
Roobwz said:
Boot into recovery or fastboot (not sure), and you will see the bootloader status. Relocked means that it was unlocked before. You can also see s off status here.
Skickat från min HTC One M9 via Tapatalk
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Click to collapse
The top of the bootloader says ***LOCKED***
One odd thing to note is that everything (including outgoing calls) work when Wi-Fi calling is active.
Have you tried using a third party dialer app such as ExDialer from the market? If that works for outgoing calls, then at least you can rule out a hardware issue.You need to try to flash an RUU. The problem is, im sure the phone is already updated past the point of available ruu's. What software/build number is the phone on? You are probably going to have to find someone with a java card or xtc2 clip and get the phone s-off and unlocked. From there you can flash an older ruu (downgrade) and hopefully that fixes your issue. Other than that, with security on there isnt really anything you can do you havent already tried.
cmlusco said:
Have you tried using a third party dialer app such as ExDialer from the market? If that works for outgoing calls, then at least you can rule out a hardware issue.You need to try to flash an RUU. The problem is, im sure the phone is already updated past the point of available ruu's. What software/build number is the phone on? You are probably going to have to find someone with a java card or xtc2 clip and get the phone s-off and unlocked. From there you can flash an older ruu (downgrade) and hopefully that fixes your issue. Other than that, with security on there isnt really anything you can do you havent already tried.
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That's a good idea, but I just tried ExDialer and it hangs on the exact same spot where it says "DIALING..." then says the call was lost. I'm at the most recently available RUU, but Marshmallow is on it's way for us any minute now. I'll investigate getting S-OFF.
You would think the verizon corporate store wouId have access to all the ruus, and would have tried reflashing it. I got s-off with a xtc2 clip. I met a guy from the java card thread who had one and lived fairley close. He did it for a small donation, it takes only minutes.
Do you use google voice integration?
I wish I stole my HTC M9.
shivadow said:
Do you use google voice integration?
I wish I stole my HTC M9.
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I did have it active on the account, but I turned it off and had Sprint remove the [soc] tag from the line.
simonstiph said:
I did have it active on the account, but I turned it off and had Sprint remove the [soc] tag from the line.
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Your phone is defective, Tell HTC (uh-oh protection) or Sprint to give you another phone.
clsA said:
Your phone is defective, Tell HTC (uh-oh protection) or Sprint to give you another phone.
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I think you're right -- but I still wished I knew what the &%$# is actually the culprit. Even though I bought the phone second hand, HTC is to be willing to honor the warranty. At least my luck isn't that horrible.

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