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Hi all,
I was searching the forum today and I saw someone saying it used htcunlock.com to successfully unlock his HTC Desire in 5 minutes.
So I went there and entered my name, email, IMEI number, payed 16 euro via Google checkout and waited. My money was taken from my credit card and it said "unlock in 5-30 minutes". That was at 7.24AM.
4 hours have passed and still no codes.
I contacted their support to ask about codes and 3 hours later, no answer.
So I just want you all to know how this "company" works. They also own the site unlockingonline.com.
If I lost my money, you dont have to.
i dont know much about credit cards, but if you already have the new ones with the chip, you should be able to just withdraw the money and get it back ...
you can despute the transaction with the credit card company as the service you were promised was not offerd. if you tell them the credit card company will sort out the legal requirements and obtain a refund on your behalf. if this company is fruadulant then the bank may take action agasint it if there are a lot of chargebacks.
ebay unlocked my G1 and desire for £8 each. and im sure thats around €8 if anything €10 max if they charge.
just wait for an email from them and check your junk mail
so wait. im sure google checkout will invistigate if there is wrong doing.
please dont post in development, it should be in genral
Sorry to hear that but come on... In the desire android development forum?
srdjo said:
Hi all,
I was searching the forum today and I saw someone saying it used htcunlock.com to successfully unlock his HTC Desire in 5 minutes.
So I went there and entered my name, email, IMEI number, payed 16 euro via Google checkout and waited. My money was taken from my credit card and it said "unlock in 5-30 minutes". That was at 7.24AM.
4 hours have passed and still no codes.
I contacted their support to ask about codes and 3 hours later, no answer.
So I just want you all to know how this "company" works. They also own the site unlockingonline.com.
If I lost my money, you dont have to.
Click to expand...
Click to collapse
I used them a while back, no issues whatsoever, just went to the website and used the online chat utility, guy gave me a code with 2 minutes and worked flawlessly.
srdjo said:
Hi all,
I was searching the forum today and I saw someone saying it used htcunlock.com to successfully unlock his HTC Desire in 5 minutes.
So I went there and entered my name, email, IMEI number, payed 16 euro via Google checkout and waited. My money was taken from my credit card and it said "unlock in 5-30 minutes". That was at 7.24AM.
4 hours have passed and still no codes.
I contacted their support to ask about codes and 3 hours later, no answer.
So I just want you all to know how this "company" works. They also own the site unlockingonline.com.
If I lost my money, you dont have to.
Click to expand...
Click to collapse
I recommend you wait further, rather than throwing the fraud accusations around. I totally agree with you, if they have conned you then fair do's but lets be realistic mate it only happened at 7am today give them a little more time mate.
They said 5-30 minutes. Half a day has passed.
I can wait, but they could at least answer my support ticket.
I am not the only one with this problem.
Google for unlockingonline.com and there are plenty of people complaining.
I'll wait some more time but I am sure nothing will change.
They are very unprofessional.
I used them before, no problems.
Don't forget to take into account time zone differences. They might be asleep or something. lol
Unlocking Online Ltd
27 Old Gloucester Street
London, United Kingdom
WC1N 3AX
Maybe they are vampires and sleep all day long.
srdjo said:
Unlocking Online Ltd
27 Old Gloucester Street
London, United Kingdom
WC1N 3AX
Maybe they are vampires and sleep all day long.
Click to expand...
Click to collapse
Why are you posting in here?
First posts are to rant & rave and bad mouth a company. Pretty poor. Bet hes posting this on every HTC/Mobile forum he can find.
I am sorry, but this is where I found recommendation so I thought I warn the people here so they dont make the same mistake.
I want reply to this thread anymore unless I get the codes or the refund.
Moderator please move the thread to right place.
Sorry all.
Mod edited...
@Kollegah,
One more post like this and I will ban you.
Thread moved to General.
i got 5 unlock codes from the person and i am happy with their splendid services
Got refund this morning.
No explanation or anything, just got the mail from google checkout telling me i got refund.
Apology to the company for some hard words, but they could at least answer to the email and then nothing of this would happen.
Does anyone know some online service that can unlock my Desire ?
now im not on verizon and the only reason im coming over is for this phone. (BE WARNED - RANT COMING)
I've been on sprint for about 10 years now, the past 3 years i have been on an employee plan paying 30$/month for unlimited everything. The sad thing is, i feel bad for the people paying full price on sprint because im located in Rochester NY and sprint service should be great here but i rarely get service indoor's recently. 4G is a joke and Rochester was one of the first places to get it turned on. So im happy to move to a better network and brought myself to pay the extra $ for the service.... so enough about how sprints network is going down hill and on to how Verizon F***ED this launch up royally.
Maybe i hate Verizon for not mentioning a word about this phone. Maybe its because the Galaxy Nexus has been out for almost a month overseas. Maybe its because i feel like not only have i been waiting for this phone but i've also been waiting for Google to release an exciting new OS. Maybe it's the fact that i KNOW this phone can compete in the market as one of the best phones and not to mention its the flagship phone from Google that can kick start features like NFC and such. but then i think to myself... What did i just see when i turned on the TV or when i went to that website. ADs for the RAZR... THE RAZR.... ARE U KIDDING ME?
okay okay, i understand, back in 2003 it was the coolest phone on the block. TIMES HAVE CHANGED, Verizon knewwwwww they were getting the Nexus, and they hate they can't call it Droid. the name droid (personal opinion) is UGLY. Im not saying Galaxy Nexus is any better but i dont want to feel like i have a robot in my pocket. The Razr just came at the wrong time and VZ spent to much money with s$itty advertising like they always do.
I was really really hoping to see some type of great marketing strategy by verizon starting this week. Something along the lines of this:
Mon Night Football. 5 to 10 second commercial, completely white background and just out the nexus right in the middle of the high def screen. no music. mahyeb a piano key or smething, with just a shot of this beauty... then at the very end, flash Verizon so people know, that phone is coming to VZ, wow!!?? (and yes i would love to see a "with Google" slapped in there somewhere but we all know Verizon would have a heart attack promoting anyone but themselves)
and keep showing the commercial every day with a count down until the release date (which i was hoping the 9th) so it would have been even sweeter to see that commercial knowing i can freakin get that this week!?!
people know the verizon brand, they like the verizon brand becuase its associated with a good network. FOCUS ON YOUR PRODUCT, THE BEST ONE U HAVE. make people say, woahhhhhh what was that???? and im not talking about the people like us who wait and wait and wait knowing we will hold out for this, im talking about your average consumer, the one who see's a product and says, damn thats good looking, i WANT that. i WANT THAT NEOWWWZ!
(hell i even made a s$hitty youtube video to get my point across)
but no. No commercials, no internet Ad's, only one spot on thier website to put your email in a box (which NO ONE likes giving out) for more information....
Verizon, you messed up. You had a chance to make a boat load even more of cash and you missed out. im not even your customer yet and i dread the fact ill be stuck with you for two years.
and now we have this, no Google wallet. im highly confident once developers get their hands on this phone they will find a way to make it work, but instead Verizon points the finger and says its not them. WHY IN THE HELL WOULD GOOGLE NOT WANT TO HELP ITS OWN NEW SERVICE?!? It just doesnt make sense.........
alright, i just blacked out with anger/frustration while typing this so i hope it makes sense and i hope other people see what im seeing...
oh, and one last note.. This ones for you Google. i hope you paid attention to this whole launch. i hope you learned your leson about dancing with the RED DEVIL. They will take your masterpiece and piss all over it.
In my opinion the main problem with this launch is that Google and Samsung allowed Verizon to take control of it. I hate to compare to Apple, but they take full control of their product launches and do not allow the carriers to tamper in any way. Samsung and Google should have grown some balls and had the phone launched their way. If Verizon did not want to play ball then they just release the unlocked version here as they did in the past.
Cool story bro. Lol @ video. Lame but funny.
Sent from my Galaxy Nexus using xda premium
No rant here
Sent from my Galaxy Nexus using Tapatalk
jfgirard0423 said:
No rant here
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
how?
10char
DroidHam said:
how?
10char
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special treatment for business account holders! My rep always takes care of me with devices before they come out. My company has over 650 lines with them... I give them a lot of money each month this is the least they can do!
had a couple problems with it once i got it but i worked everything out. Yup already rooted and bootloader unlocked! new facebook app is bad ass! had the Rezound do miss the sync contacts
jfgirard0423 said:
special treatment for business account holders! My rep always takes care of me with devices before they come out. My company has over 650 lines with them... I give them a lot of money each month this is the least they can do!
had a couple problems with it once i got it but i worked everything out. Yup already rooted and bootloader unlocked! new facebook app is bad ass! had the Rezound do miss the sync contacts
Click to expand...
Click to collapse
Maybe I should talk to my account Rep.
G2x - 2.3.7 CM7
Transformer - 3.2 Revolver OC/UV
No ETA on this yet how sad just got off the phone with Costco district manager he just received an email about the push back could be awhile
Sent from my ADR6425LVW using xda premium
jfgirard0423 said:
special treatment for business account holders! My rep always takes care of me with devices before they come out. My company has over 650 lines with them... I give them a lot of money each month this is the least they can do!
had a couple problems with it once i got it but i worked everything out. Yup already rooted and bootloader unlocked! new facebook app is bad ass! had the Rezound do miss the sync contacts
Click to expand...
Click to collapse
Hmm, that's weird. My company spends just shy of $100k a year on Verizon devices (somewhere around ~800 lines currently)...and my rep is just as unable to get one to sell as anyone else.
And he is the rep for 5 other companies around our size.
I think there's a much better chance you're a Verizon employee or were able to play with one in the immediate vicinity.
Your bigger rant should be how a company the size of VZW can hose their entire LTE network with each introduction of a new device.
BarryH_GEG said:
Your bigger rant should be how a company the size of VZW can hose their entire LTE network with each introduction of a new device.
Click to expand...
Click to collapse
Yeah, and you can bet that the resolution will be quiet and nothing else ever said of this outage.
"Isolated" will be the spin. I was going to head over to Verizon and eBay the GSM GNEX I have, but I just can't fork over $85 for a tiered plan when I have unlimited on ATT for $40 after taxes (2nd line on plan).
Oh well.
hotleadsingerguy said:
Hmm, that's weird. My company spends just shy of $100k a year on Verizon devices (somewhere around ~800 lines currently)...and my rep is just as unable to get one to sell as anyone else.
And he is the rep for 5 other companies around our size.
I think there's a much better chance you're a Verizon employee or were able to play with one in the immediate vicinity.
Click to expand...
Click to collapse
sitting at home watching tv more than happy to post another pic! but promise you business rep got it for me! it will be released next week. I know because i did 10 upgrades for a couple of co-workers. thats when he said they will get them. but doesnt matter. dam phone has NO 4g LTE have this bad boy on wifi. But i own a company in the healthcare industry! not Verizon. give you another hint its in TEXAS!
jfgirard0423 said:
sitting at home watching tv more than happy to post another pic! but promise you business rep got it for me! it will be released next week. I know because i did 10 upgrades for a couple of co-workers. thats when he said they will get them. but doesnt matter. dam phone has NO 4g LTE have this bad boy on wifi. But i own a company in the healthcare industry! not Verizon. give you another hint its in TEXAS!
Click to expand...
Click to collapse
Man, you are one posting maniac about your Verizon GNEX.
Congrats I suppose.
Had my GSM version for 3 weeks. Welcome to the club and keep letting everyone know how your business rep put you on a pedestal, lol.
ericshmerick said:
Man, you are one posting maniac about your Verizon GNEX.
Congrats I suppose.
Had my GSM version for 3 weeks. Welcome to the club and keep letting everyone know how your business rep put you on a pedestal, lol.
Click to expand...
Click to collapse
Sorry. Just excited about the phone. Don't mean to be out of line.
Sent from my Galaxy Nexus using Tapatalk
jfgirard0423 said:
Sorry. Just excited about the phone. Don't mean to be out of line.
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Haha, I don't blame you. Didn't mean to come off as a jerk if I did.
Hell, I'd be doing the same. Enjoy it!
lol the op is a joke. He probably wasted 15-20minutes of his life to complain to a whole bunch of people he doesn't eve know ... ahhaha
Sent from my GT-I9100 using xda premium
jfgirard0423 said:
sitting at home watching tv more than happy to post another pic! but promise you business rep got it for me! it will be released next week. I know because i did 10 upgrades for a couple of co-workers. thats when he said they will get them. but doesnt matter. dam phone has NO 4g LTE have this bad boy on wifi. But i own a company in the healthcare industry! not Verizon. give you another hint its in TEXAS!
Click to expand...
Click to collapse
Not saying I necessarily don't believe you, just saying the "don't sell yet" thing is pretty hard...they probably aren't even allowing the devices to activate on the network yet.
Beyond that, not a single person knows the date it's releasing now. The update said "indefinite", meaning nobody knows for sure. It's just suspected for next week, at the moment.
I won't promise anything but I will call rep tomorrow for some info
Sent from my Galaxy Nexus using Tapatalk
Thanks for the reply king shady, u prob just wasted 5 mins reading even tho u don't care lol. All in good fun tho, just pissed at vz, ill get one sooner or later
Sent from my PG86100 using xda premium
I disagree.
Seriously. Think about it from Verizon's perspective. Why would they put money and advertising behind the Nexus phone when they have the Rezound and Razr that just came out and are of similar specs? They control the user experience on those devices and can put their subscription apps preloaded on them. Not true with the Galaxy Nexus. Of course they're going to market the hell out of the devices that make them more money.
That said, I agree that Samsung/Google should have taken more charge with this launch. Nexus devices are about no compromise, pure Android experiences, and no carrier/OEM tampering. What I've seen of the Verizon version has contradicted this in a few ways before the phone is even out. Makes me very happy I got the GSM version. But at least the LTE one is unlocked and there will be plenty of ROMs and support for it.
I have a r800at and I dont like the idea of paying an online service and having them remotely connect to my pc.
Id like to try locally so that it would be done right.
Just give me the price you would charge me.
Send me a PM to contact me.
Its safe to do it remotely.
Omnius server allows you to do it yourself. It costs €15 for a single unlock. You have to pull the sticker off from under the battery and after that it takes some manipulation of a paper clip to touch off 2 different points, but it's handy enough.
There was a thread somewhere in the dev section but I can't seem to find it at the moment.
EDIT: sorry, I should mention I'm not sure about the R800at (mines an R800i) but I think the only one that has issues unlocking the bootloader is the R800x.
If you're very wary of unlocking through the internet, you can do it through a Virtual Machine. Download Virtualbox and set up a Windows VM. I did so in the past in order to give some feedback to Alejandrissimo, and it worked a treat.
I got mine done remotely and of the same guy,everything is fine, you can see every thing that is done remotely by the other person and you can kick him of any time.
Sent from my R800i using xda premium
My problem with remote is I had already tried it, and it bricked my phones atenna and kept my bootloader locked. I just feel more comfortable just having someone who can do it themselves in person so I know its done right. I cant risk another phone online.
d31b0y said:
Omnius server allows you to do it yourself. It costs €15 for a single unlock. You have to pull the sticker off from under the battery and after that it takes some manipulation of a paper clip to touch off 2 different points, but it's handy enough.
There was a thread somewhere in the dev section but I can't seem to find it at the moment.
EDIT: sorry, I should mention I'm not sure about the R800at (mines an R800i) but I think the only one that has issues unlocking the bootloader is the R800x.
Click to expand...
Click to collapse
Are there any reviews of people using this? Also how would you know if it works?
Sorry to hijack, but does pulling the sticker off for a test-point unlock void the warranty?
Michealtbh said:
Sorry to hijack, but does pulling the sticker off for a test-point unlock void the warranty?
Click to expand...
Click to collapse
Possibly, but unlocking your bootloader will anyway.
Sent from my R800i using Tapatalk
Milenko2121 said:
Are there any reviews of people using this? Also how would you know if it works?
Click to expand...
Click to collapse
how does that work ? or are thy charging customers for them showing u how to do it with paperclip ? :-/
The bulk of the cost is that they need credits in order to unlock.
Logseman said:
The bulk of the cost is that they need credits in order to unlock.
Click to expand...
Click to collapse
ya this credits thing is a royal scam
i wish someone would come up with a free method
these "business men" are defiantly not members of the kopimi religion.
Hogwarts said:
ya this credits thing is a royal scam
i wish someone would come up with a free method
these "business men" are defiantly not members of the kopimi religion.
Click to expand...
Click to collapse
It's frustrating to keep hearing people badmouth those offering unlock services. The "credits" are not something invented by them. THEY have to purchase them for the SONY ERICSSON software in order to unlock the phone. They barely charge over the value of the credits. In my opinion the money made is not even worth the time invested. Stop being petty, and be glad anyone would take the time to try and help you for what amounts to less than minimum wage. Honestly! They would be making more money working at McDonald's .... and you lot act like they're laughing all the way to the bank.
Sent from my R800x using xda premium
antEris said:
It's frustrating to keep hearing people badmouth those offering unlock services. The "credits" are not something invented by them. THEY have to purchase them for the SONY ERICSSON software in order to unlock the phone. They barely charge over the value of the credits. In my opinion the money made is not even worth the time invested. Stop being petty, and be glad anyone would take the time to try and help you for what amounts to less than minimum wage. Honestly! They would be making more money working at McDonald's .... and you lot act like they're laughing all the way to the bank.
Sent from my R800x using xda premium
Click to expand...
Click to collapse
Well put. I haven't unlocked my bootloader yet but I'd be happy to pay the guys who do it a little extra, they are taking time out of their day, missing thier family/work/education and some of you guys MOAN about it??? Well if you're so awesome at moaning, bugger off, learn how to code and make a free solution yourself! Some people....
Sent from my R800i using Tapatalk
So there is no one in Vegas that can help me out? Id be paying more than what the online pays.
Alejandrisimo has remotely unlocked the bootloader of my arc back in Sept, and last month he did my play. when the update for ota updates came through, he updated my bootloader free. I wouldn't worry about him bricking your phone. if a brick happens its due to hardware problems(usb) in your own system. that will happen if you have someone local do it...or remote. let him remote in with teamviewer and get it done, takes about 10 minutes, less even. when he's done simply remove the remote software after. check his site too, the testimonials are plentiful: http://unlock-bootloader.com/testimonials/
sinner99 said:
Alejandrisimo has remotely unlocked the bootloader of my arc back in Sept, and last month he did my play. when the update for ota updates came through, he updated my bootloader free. I wouldn't worry about him bricking your phone. if a brick happens its due to hardware problems(usb) in your own system. that will happen if you have someone local do it...or remote. let him remote in with teamviewer and get it done, takes about 10 minutes, less even. when he's done simply remove the remote software after. check his site too, the testimonials are plentiful: http://unlock-bootloader.com/testimonials/
Click to expand...
Click to collapse
Bump.
I used alejandrissimo, with absolutely no problems (before he setup his own site, he had well over 300 satisfied customer in his thread)
Sent from my R800x using Tapatalk
Ive already tried him and he ended up killing my atenna and I had to have att fix it. Hes the reason why I dont want to do this online.
I purchased a water damaged Nexus 5x, took the time to tear it down, clean the board and connections. It's back to life! The problem is, as with most any water damaged phones, the battery is in need of replacement. Looking around my usual channels (ebay, google) I'm not able to find any. The exception at the moment is one listing in the US for an absurd $90, and another in Spain for a slightly reasonable $35, but with $15 shipping. Anybody around here know where a more affordable replacement can be procured?
If you haven't one yet then here you go. http://www.repairsuniverse.com/lg-nexus-5x-battery-replacement.html I use them and this alot. http://www.etradesupply.com/
Infekxion said:
If you haven't one yet then here you go. http://www.repairsuniverse.com/lg-nexus-5x-battery-replacement.html I use them and this alot. http://www.etradesupply.com/
Click to expand...
Click to collapse
I appreciate the link, but that battery is the BL-T9 for the Nexus 5 haha. I probably did come across those places during my intense googlin'. I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.
illitero said:
I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.
Click to expand...
Click to collapse
In my opinion it is relatively easy in a sense that it's possible without too much effort. However it is not easy to the point where it's something that you're going to be able to do on the fly. I would plan on 5-10 minutes to change the battery. See the ifixit teardown of the Nexus 5X, you should be able to figure it out that way.
illitero said:
I appreciate the link, but that battery is the BL-T9 for the Nexus 5 haha. I probably did come across those places during my intense googlin'. I'd be interested in knowing if the battery is interchangeable in some relatively easy way. But that, too, is hard information to come by.
Click to expand...
Click to collapse
Sorry about that, I guess my edit didn't go through in time.
illitero said:
Anybody around here know where a more affordable replacement can be procured?
Click to expand...
Click to collapse
Search for'LG Nexus 5X Battery' at fixez.com (with a 'z' at the end) for $25.00
Also search for 'Nexus 5X Water Test 'on youtube first though.
What did you pay for your water damaged phone?
cabracorax said:
Search for'LG Nexus 5X Battery' at fixes.com $25.00
Also search for 'Nexus 5X Water Test 'on youtube first though.
What did you pay for your water damaged phone?
Click to expand...
Click to collapse
that site doesn't exist; it shows the domain is for sale.
illitero said:
that site doesn't exist; it shows the domain is for sale.
Click to expand...
Click to collapse
sorry, should be fixez.com with a 'z'. i editted my original post.
cabracorax said:
sorry, should be fixez.com with a 'z'. i editted my original post.
Click to expand...
Click to collapse
"Holy crap..." I uttered to myself as I looked it up, hahaha. U.S. based, reasonably priced, AND in stock! You are my hero :3 Thank you so much!
I haven't ordered from them, and there is no picture, so hopefully it works out for you.
cabracorax said:
I haven't ordered from them, and there is no picture, so hopefully it works out for you.
Click to expand...
Click to collapse
I did a quick lookup. While they've got a few negative reviews on the BBB website, the people are complaining about poor customer service in the event of issues with the parts. So at least people are getting parts from them. Everything else seems legitimate enough. They accept paypal, so I'm confident enough to try. Thanks again, I looked and looked for hours and couldn't find anything in the US, let alone under $40 after shipping.
What did you pay for your water damaged phone? I had an opportunity to buy a previously submerged 5x for $120, but that seemed a lot for a potential paperweight.
cabracorax said:
What did you pay for your water damaged phone? I had an opportunity to buy a previously submerged 5x for $120, but that seemed a lot for a potential paperweight.
Click to expand...
Click to collapse
I'm sorry, I just now saw you already asked that. I lucked out and got mine for $80. Complete gamble, but I had a good feeling about it. Wouldn't power up, but after cleaning off a few corrosion spots it fired up. Now behavior points to the battery needing replaced and I'll be good to go.
Sorry to burst your bubble, but fixez is bull**** for that battery right now. I saw your post and had to recover my password to reply to you but I am so annoyed by that company that I had to reply. So I watered my 5x a couple weeks ago and dried it out but it would not charge. So I figure it's the battery. Looked online, ebay has one from spain, one US guy has a used one for 60 bucks, fixez has them, and then some sites in the UK and Germany. I put an order in with fixez, and then a day later got my shipping confirmation yay!! on my way to getting back in business!! Then the next day I get a call and email saying that the item is backordered and should be in stock in a bout a week. I emailed back and told them that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. They ignored my questions and said we should have it in 7 days. 8 days later I emailed them and asked what is up and reminded them again that their website still lists it as in stock. They said they would let the tech guys know about the website error, but that the item should be available in a couple days.
Well I emailed them again with the same thing: that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. And I also asked for a "real" time estimate. I then got the same email and phone call that said that the item is back ordered and that they expect it in stock in about a week. So it went from "in stock", to "about 7 days", to a "couple days", back to "7 days" and the website still says it's in stock. So I ordered from rounded.com (total plus shipping came out to $35.24) and canceled my order with fixez, and now I wait to see if that works out. Rounded has emailed me to let me know that my order has been completed, but I was given no tracking number. If I had just ordered from rounded.com instead of fixez, I would already have my new battery by now. The refund from fixez came through right away.
Hope this helps.
illitero said:
I did a quick lookup. While they've got a few negative reviews on the BBB website, the people are complaining about poor customer service in the event of issues with the parts. So at least people are getting parts from them. Everything else seems legitimate enough. They accept paypal, so I'm confident enough to try. Thanks again, I looked and looked for hours and couldn't find anything in the US, let alone under $40 after shipping.
Click to expand...
Click to collapse
Thanks for the warning. I'm glad you got your refund fast.
iamdumb said:
Sorry to burst your bubble, but fixez is bull**** for that battery right now. I saw your post and had to recover my password to reply to you but I am so annoyed by that company that I had to reply. So I watered my 5x a couple weeks ago and dried it out but it would not charge. So I figure it's the battery. Looked online, ebay has one from spain, one US guy has a used one for 60 bucks, fixez has them, and then some sites in the UK and Germany. I put an order in with fixez, and then a day later got my shipping confirmation yay!! on my way to getting back in business!! Then the next day I get a call and email saying that the item is backordered and should be in stock in a bout a week. I emailed back and told them that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. They ignored my questions and said we should have it in 7 days. 8 days later I emailed them and asked what is up and reminded them again that their website still lists it as in stock. They said they would let the tech guys know about the website error, but that the item should be available in a couple days.
Well I emailed them again with the same thing: that their site still has it shown as in stock and I asked them if they ever had the item in stock, and if they have ever actually shipped this item before. And I also asked for a "real" time estimate. I then got the same email and phone call that said that the item is back ordered and that they expect it in stock in about a week. So it went from "in stock", to "about 7 days", to a "couple days", back to "7 days" and the website still says it's in stock. So I ordered from rounded.com (total plus shipping came out to $35.24) and canceled my order with fixez, and now I wait to see if that works out. Rounded has emailed me to let me know that my order has been completed, but I was given no tracking number. If I had just ordered from rounded.com instead of fixez, I would already have my new battery by now. The refund from fixez came through right away.
Hope this helps.
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The bubble was already popped for me, haha. When did this happen to you? The exact same thing happened with me. I made the order that day, got a tracking number within an hour, then yesterday got a call saying the exact thing. I missed the call, but the guy left a thorough message stating it was out of stock and they were expecting stock within seven days. Weird thing was I got an email a few minutes after the call from a different company quoting a different order number saying the exact same thing. When I returned the call at the number it came from, I got yet another different company name. I get that they could all be run by the same group of people, but it's far from confidence inspiring despite the good communication. I'll have to look into the site you mentioned.
And YES, the lack of battery on eBay is crazy. I'd have been better off ordering it from Spain, at least I'd have it by the weekend if I ordered when I very first saw it. The dude in the US that has the USED battery originally wanted $90 for it. I messaged him asking to make the price more reasonable for a pulled unit, and he did incremental drops over the next two hours to where it's sitting now. I told him about pricing other places have for it and offered 35 for it, and he said he couldn't go that low. Dickhead is trying to take advantage of the lack of availability. For his used ass battery... I ordered an extra unit from ifixez just to sell it for half his asking price just to spite him haha.
I put in my order with rounded.com yesterday and canceled my order with fixez today. I still don't think they ever had the battery in stock, or shipped one to a customer. I just don't understand why the would go through all the effort replying to me, calling me, misleading me, just to keep a $35 order active. Oh well. Hopefully rounded.com comes through. Good luck!!
illitero said:
The bubble was already popped for me, haha. When did this happen to you? The exact same thing happened with me. I made the order that day, got a tracking number within an hour, then yesterday got a call saying the exact thing. I missed the call, but the guy left a thorough message stating it was out of stock and they were expecting stock within seven days. Weird thing was I got an email a few minutes after the call from a different company quoting a different order number saying the exact same thing. When I returned the call at the number it came from, I got yet another different company name. I get that they could all be run by the same group of people, but it's far from confidence inspiring despite the good communication. I'll have to look into the site you mentioned.
And YES, the lack of battery on eBay is crazy. I'd have been better off ordering it from Spain, at least I'd have it by the weekend if I ordered when I very first saw it. The dude in the US that has the USED battery originally wanted $90 for it. I messaged him asking to make the price more reasonable for a pulled unit, and he did incremental drops over the next two hours to where it's sitting now. I told him about pricing other places have for it and offered 35 for it, and he said he couldn't go that low. Dickhead is trying to take advantage of the lack of availability. For his used ass battery... I ordered an extra unit from ifixez just to sell it for half his asking price just to spite him haha.
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iamdumb said:
I put in my order with rounded.com yesterday and canceled my order with fixez today. I still don't think they ever had the battery in stock, or shipped one to a customer. I just don't understand why the would go through all the effort replying to me, calling me, misleading me, just to keep a $35 order active. Oh well. Hopefully rounded.com comes through. Good luck!!
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Thanks, hopefully it's just an issue with supply. I honestly don't think they're trying to be misleading, I think it's just a bunch of young people that don't really know what's going on haha. I'll wait it out another week and see what happens. Keep me posted on your order from rounded, I found them in my initial search, but was holding out for a US-based merchant for impatience. Looks like the joke's on me haha.
I just saw this thread on reddit, relevant to the 5x battery
cabracorax said:
I just saw this --- relevant to the 5x battery
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Hey, that was me! I actually saw this thread when researching options for the replacement battery. I took the PCB from the original dead battery and it fit perfectly with the G2.
I have excellent battery life with the G2 battery so far, the only issue I have is my phone wont give out any battery percentage. But it lasts all day easily and I just charge it overnight so no issues at the moment.
I got the phone dead from Swappa so I'm also waiting to hear if that rounded.com battery works out.
Right now i am frustrated, upset and just don't know how to swallow this. Ill try to be short. Need advice on what to do.
I have previously had issues with two of my google xl phones.
I have returned one of them.
Received the second one as a replacement which was also problematic.
I have decided to return the Pixel stand along with that replacement phone together and get a refund. (Since pixel and the stand came as a deal)
Google sent me the packing slips, I remember asking the rep can if i could ship both items in one box to which i received a reply "yes" (not that it makes a difference)
I came to UPS gave the lady the box. phone and stand was in it. I also put return paperwork for the phone and for the stand in the box in front of her and past her two shipping labels. One for the stand and one for the phone. She closed the box and put only one packing slip on the box. Told me i have put the paperwork in the box already. There is no need to put the second shipping labels as its going to the same place. You get where im going with it now?
Google received the package in 2 days and started to process the refund for the pixel stand (as that was the packing slip she chose)
I have called them asking them about the phone and they knew nothing of it.
After over 4 weeks of trying to call them and get answers of my escalated case i received little to nothing. In fact calling them 3 weeks after they"ve received the package to get answers and they didn't even get my story straight. I had to tell them again what had happen. Obviously, shipping rep Lori, have told me not to worry, the box went into one room. They will find it......
So just now, i get an answer in my email saying "the package didn't contain the device" therefore no refund.
Feel free to tell me im an idiot do ship and do what i did. As Im entertaining that idea as well, sadly.
Im know what i put in the box so either UPS or Google had lost it or took it
I did take few pictures of the box with the phone and stand and packing papers in that UPS store before shipping them out.
If they would have told me right away there was no item i would have went to UPS store while the lady still remembered me. May be if they had video surveillance they could have pulled it as well. Now after a month im not so sure bout neither.
Cant they look at the pictures and see the time, date, location, authenticate it? Doesnt UPS ship the package with weight shown?? Im sure weight of the package was way heavier then just a single pixel stand. Wonder if they even called UPS.
Its very hard to swallow this as a lesson.
Tomorrow ill go talk to UPS see if i can get some answers. Ill call google tomorrow as well, see if i could get some answers as well.
I don't have any experience with returning items, but I do know that when trading in phones for credit towards a new device it explicitly states that you must send a separate package for each device being traded in as they are tracked individually. Sorry to hear that happened but if they had already paid for the shipping labels I guess I would have just boxed and sent separately since I wasn't paying the shipping...
I had the same issue with a phone I bought for my mom. They sent us the wrong phone and instructed us to refuse delivery and return to sender. Long story short, since they didn't tell me to use a label or send me one for return the phone got lost. So I was out $300 and three months of arguing. To make it worse they still tried to charge me the fee on Fi for not activating the phone on the plan. It really rubbed me wrong and even after all the good years they treated me well it still made me sour.
fury683 said:
I don't have any experience with returning items, but I do know that when trading in phones for credit towards a new device it explicitly states that you must send a separate package for each device being traded in as they are tracked individually. Sorry to hear that happened but if they had already paid for the shipping labels I guess I would have just boxed and sent separately since I wasn't paying the shipping...
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It was a refund tho. I wish it would say anywhere what you wrote, would have saved me.
As soon as they received the package I had a feeling they scanned it and tossed it to the side. Did little to nothing to investigate either.
Hoshneer said:
I had the same issue with a phone I bought for my mom. They sent us the wrong phone and instructed us to refuse delivery and return to sender. Long story short, since they didn't tell me to use a label or send me one for return the phone got lost. So I was out $300 and three months of arguing. To make it worse they still tried to charge me the fee on Fi for not activating the phone on the plan. It really rubbed me wrong and even after all the good years they treated me well it still made me sour.
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Sucks. I still can't swallow the loss.
All I have is these two pics.
Someone took or lost the phone.
It's painful to eat this.
Good luck, sounds like a nightmare.
Thegirlwiththepixel said:
Good luck, sounds like a nightmare.
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thx, it is.
From the moment i walked out of that UPS store i had a bad feeling. Thats why from my first call to them ive been pushing them to check and find the package but that goes nowhere when all people do is read the scrip on the phone. led nowhere. I know what i packed in and what i brought to UPS, so its blows so hard that im losing 1275 Cnd.
Will go to that ups place tomorrow, hope that lady works is there and pray to god she remembers me and our conversation. So we could go back to those fvckers and say look harder for the damn device.
As soon as they would have opened that box they would have seen two items and two pieces of paperwork for each.
Errrr I'll stop venting.
File against them in small claims court. Around here it costs like 50 bucks to file. That will at least get their attention.
I am about to do it over the 50 pre order credit, just because I am pissed about their BS.
Or maybe a shipping claim with the carrier.
TonikJDK said:
File against them in small claims court. Around here it costs like 50 bucks to file. That will at least get their attention.
I am about to do it over the 50 pre order credit, just because I am pissed about their BS.
Or maybe a shipping claim with the carrier.
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Great, thank you for the advice. Ill go to UPS tomorrow to chat to them but if i can go to a small claim court ill do that too. thank you, thank you.
I wonder if the lady at the store took it after you left. She could of easily told another employee/driver that hey there's a $1000 phone in there take it. Not very uncommon for UPS/FedEx etc to steal from customers.
OkayGK said:
Great, thank you for the advice. Ill go to UPS tomorrow to chat to them but if i can go to a small claim court ill do that too. thank you, thank you.
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Unfortunately, the pictures don't show a phone or a stand. They only show a box and some bubble wrap. So I don't think that's going to do it. Also, I don't think a UPS employee would take a $1000 traceable device and put at risk a job that probably pays a decent salary. But something happened to the device and you will just need to keep on Google to find out what happened. Has the phone been turned on? They should have a record of that as well as blacklisting the IMEI. It might take a while but with persistence you should get your money back.
Hello OkayGK, hope it all works out for you. I'm waiting for my phone to arrive. It's been 2 weeks. Can you please tell me how to get in touch with company reps. Thanks. Again I hope they resolve your issues and you get your refund. Good Luck.
Baby BB said:
Hello OkayGK, hope it all works out for you. I'm waiting for my phone to arrive. It's been 2 weeks. Can you please tell me how to get in touch with company reps. Thanks. Again I hope they resolve your issues and you get your refund. Good Luck.
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Hey. Funny I deleted my bookmark for Google support the other day to clean up my chrome Abit. I have the number for the saved to my phone. Didn't think I'd need the bookmark anymore.
Search through Google store in your account settings.
Should find it somewhere there.
For Canada here's the # (855) 836-3987
OkayGK said:
Hey. Funny I deleted my bookmark for Google support the other day to clean up my chrome Abit. I have the number for the saved to my phone. Didn't think I'd need the bookmark anymore.
Search through Google store in your account settings.
Should find it somewhere there.
For Canada here's the # (855) 836-3987
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Thanks for the info. I will look in my settings for contact info. I never got an email from them saying it was shipped yet. So i guess it's just do to normal delay time. I think if is not shipped the support reps. will not have any status info. on order.
I've read stories about people doing chargebacks in similar situations which can result in your entire Google account being closed. Just FYI if you intend to dispute the charge or file small claims, they may just close your account and move on.
zetsumeikuro said:
I wonder if the lady at the store took it after you left. She could of easily told another employee/driver that hey there's a $1000 phone in there take it. Not very uncommon for UPS/FedEx etc to steal from customers.
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Anything is possible but the lady was older and seamed nice. I kept thinking it was on googles end.
I went to talk to UPS, lady wasn't working. Talked to another gentleman there. He told me he will talk with her as well as if i need a letter from them they can assist. I was told as soon as the package leaves that store it is in UPS hands. So now, i think a driver or anyone else could have taken the item as well. Again, anything could happen at this point. I can entertain the ideas left and right where that phone could be.
Sucks
bobby janow said:
Unfortunately, the pictures don't show a phone or a stand. They only show a box and some bubble wrap. So I don't think that's going to do it. Also, I don't think a UPS employee would take a $1000 traceable device and put at risk a job that probably pays a decent salary. But something happened to the device and you will just need to keep on Google to find out what happened. Has the phone been turned on? They should have a record of that as well as blacklisting the IMEI. It might take a while but with persistence you should get your money back.
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Yeah, i doubt ups store took it, however drivers could... I've heard stories. Also, remember the story where google had chose a shipper to deliver phones to us and that company would take the phones out of the boxes and ship empty boxes? i think i read it somewhere here. Had me so paranoid, i was taking videos while unboxing my phones.
What UPS guy told me today is as soon as the package leave their location it goes to a wh. Where they weight the package and charge google according to its weight. Im sure they could look at that and see how heavy the box was when UPS shipped it. That would tell everything right away. If it was as light as just a stand means phone was taken out. If the package was heavy enough for a stand and a phone/accessories then its on googles end. Of course i could have put stones inside those boxes. Yet i wasnt even lucky enough to have google come back to me with that. Still have to call them see what where how etc.
I would not want to band the Imei as it can probably be changed remotely. Least if I let the IMEI number be there is a chance if the phone is in use it could show.
fury683 said:
I've read stories about people doing chargebacks in similar situations which can result in your entire Google account being closed. Just FYI if you intend to dispute the charge or file small claims, they may just close your account and move on.
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Sadly, i understand. I paid of my Mastercard as i kept waiting for weeks to get refund from them. I could of gave that phone or bought a new phone for my gf, or use that money for something else. The fact that some asshole may be using my phone or someone made a fvck up and got away with it, whether its UPS or Google, now thats hard to swallow. Im trying to be possessive and making my peace with it but ill also will keep trying to do everything i can to get the refund. Cant give up, yet. Im not rich to close my eyes on this it hurts and even rich people probably would still fight this.
here is the last response form google rep who was looking after my case.
Thank you for contacting Google Support!
Thanks for contacting us about your order. We’ve carefully reviewed your case and our records confirm that the package you have sent us does not contain the device, therefore we have not processed the refund.
As a next step, you may consider initiating an investigation with the carrier or notify local law enforcement. We’ll be happy to assist in an investigation.
The more I think about this, it's a straight up UPS claim and you will not have much if any trouble getting UPS to pay up.
How did you purchase the phone? All debit and credit cards with Visa/MasterCard on them have protection built in. Contact your card provider. It does not matter if you paid it off. Hopefully you have the UPS tracking # too as they are likely the ones that your card or Google is going to go after, after the fact as all shipments have insurance on them.
OkayGK said:
Great, thank you for the advice. Ill go to UPS tomorrow to chat to them but if i can go to a small claim court ill do that too. thank you, thank you.
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Any update? I hope you able to make headway, sending good vibes.
smartymcfly said:
How did you purchase the phone? All debit and credit cards with Visa/MasterCard on them have protection built in. Contact your card provider. It does not matter if you paid it off. Hopefully you have the UPS tracking # too as they are likely the ones that your card or Google is going to go after, after the fact as all shipments have insurance on them.
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I have two credits link to google as well as paypal. Now i think just one credit as the limit on it was increased so there was no need for another but at the time of purchases ive had two.
I don't know why the credit card is liable for this. I know, i know get my money anyway... who cares where it comes from but now the more i got to sleep on it the more im bothered by the fact i got owned and less by the money. No im not rich, i want the money but its hard to explain. All i know it bothers allot.
I just dunno anymore, lost a bit. again, friday i found out from google they couldnt find the device and now its monday. Less im bothered by the money more im bothered by the scam or mistake someones made. stings.
Thegirlwiththepixel said:
Any update? I hope you able to make headway, sending good vibes.
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Not yet, ive been so so busy. still am but hopefully im going to call google later on today. see whats up and then call UPS and try to file a claim.
The more i read their email (google). I posted on the first page. The more i understand that they asked me to contact my carrier, meaning not google but my cell phone carrier. WTF, how is carrier responsible. And Police im guessing which is again nor here or there but hey if i need to ill go to authorities.
My priority as of now and im not so upset anymore is
Call google and find out
Did they get my package (the box)
When they opened, what was in the box?
One item (stand) or two Items( phone and the stand) or non? As they were not clean in the email and even refund for the stand didnt come in.
More importantly. UPS store told me USP will charge them for package weight. So how heavy was the box? So if the box was 6 pounds (3 pounds for phone and 3 for a stand) and they received the box and it was light as nothing was in there, wouldnt that hit red flags automatically? Light box, when opened nothing in it, yet it says its 6 pounds. UPS wtf, where are items. or am i wrong?
Unless google doesnt weigh the products then by that definition they should be liable in my mind, as UPS can be sending empty boxes non stop and google can tell customers fuk off, u sent us nothing. You know what i mean.
So that info is going to be crucial for me, If i can get someone on the line who can actually provide me something instead of looking at the screen reading what it says there and saying "sorry" every two min.
I'll keep you all updated, thank you for the support.