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Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
Welcome to sprints idea of 3g
God's honst truth man... if thats all you get... thats all you are going to get because sprints 3g network is the worst i have ever seen. Bar none. Even little us cellular has better coverage and twice the data speeds as sprint does here in iowa.
There is no possible way for the phine or any hack to it to speed up sprints crap network.
My advise to you is to cqll sprint and plead your case, that you paid for 3g and are getting 1x rtt speeds 24/7 and politely demand a credit to your account like i do every month.
And then call back about 5 minutes later and ask to speak to the retention center because you want to cancel your service because you arpe not getting service you are paying for.
Then tell the retention persion you were thinking of getting the Airave but cant afford it and see if they will give it to you free on the basis of poor service and they typically will.
I did, and got one for when i am at work and the boss wont let me use it because it uses works internet for voice and data.
Sent from my PC36100 using XDA App
Figures... Should have went with ATT or Verizon.
I know in the old days of 3g internet hacks Sanyo phones had a data cap screen that was accessible via ##040793##. From there you could change the data rate, 144K/230K. Not sure if we have the same here but phone codes may be a place to start.
Mmmmhmmm. Just be glad you don't have the epic and are capped at 150kbps up.
I think sprint has finally gotten 2 good phones and 4g, so now they think they're the top dog and can do whatever they damn well please...it's like a cycle with them. Bad service>>>loose all of their customers>>>cheap, semi-good service>>>get customers back>>>become assholes again>>>loose their customers...
werxen said:
Figures... Should have went with ATT or Verizon.
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lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
Last-Chance said:
lol, good luck getting a decent phone on att or verizon. Let alone coverage. Oh and dont forget about the data caps on the phones, 100mb right? or was it 200mb?
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Well Verizon has amazing android phones for one. There is a data cap for ATT which is true but no cap for Verizon. You know now that I think about it I might do the force roam hack on my Evo and see if if I get better 3g speeds.
I have no idea what any if you are talking about, I get better 3g speeds on Sprint then I ever did with any other carrier I've had.
Sent from my HTC Evo 4g
am I doing something wrong?
on 3g I pull down at least 512 up
Sent from my PC36100 using XDA App
werxen said:
Hey guys I have had my Evo for awhile now and Sprints network has great coverage BUT the 3g seems abysmally slow. For instance, I can rarely stream videos without it buffering - youtube videos on regular quality mind you. If I stand still in a place with good signal I will be fine but if I'm moving etc it is slow. I get around 100KB/s during daytime where I live and 130KB/s night time which is great but luckily I also get full signal where I am. On the go, it sucks.
Are there any ways to increase 3g speeds or is it purely network related?
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Click to collapse
I wish I could get speeds that fast consistently. Actually what you are getting is right about on par for 3g. That's prob the avg speed one would expect to get. There are higher areas and lower areas depending on a lot of things. A 100KB connection is nothing to complain about. I've personally never had a connection over 150 KB.
Sent from your mom's phone.
Not sure if its sprint or my phone but I can't break 40kbs down on anything and 3g cuts out all the time. Crappy....
The first thing I would do to verify your 3g speeds is to unroot your phone, and make sure you are running the latest .93 hboot release and sprint ota release. If your phone is already in this state (un rooted and latest hboot) then ignore me.
You should also look into unrevoked forever if you haven't already...it runs off the current hboot, and I've noticed that something about that hboot does help 3g speeds on some rooted phones if you go that route.
I've done a ton of research and practical testing on this subject and I can say without a doubt that the evo's current rooting methods DO have a negative impact on some 3g phones in some areas. And I'm not talking about 100 or 200 kbps here or there. In the same house, same phone, 1 rooted and 1 not. That was the ONLY difference. The rooted phone got 7 kbps. The stock got 1800kbps. I swapped phone setups so that the rooted one was now unrooted and vice versa. That time the rooted one got 47kbps and unrooted was 1681 kbps...in other words the problem followed the rooting process, and not the phone. I've done dozens of tests like this and others in various areas within the surrounding wilmington delaware area.
I have access to 3 rooted evos, 1 evo that is always stock, as well as a samsung moment. The 4 evos are all rev 3 nova. I also did similar tests on the hero with the same sorts of results. Feel free to pm me or post here with any questions.
EDIT: the kbps numbers I listed were for download speeds. Upload speeds on both rooted and unrooted, regardless of build or boot version, were consistent at around 600 -700 kbps during almost all of my testing.
EDIT2: I forgot to say - this problem also happened to me when I changed recoveries from clockwork to AmonRA. So it's not JUST the rooting process that can cause this, but several low-level engineering commands, such as flashing a kernel, upgrading a ROM, etc.
Tiepoz baught two yoo bi swype"3
That's pretty crappy, I get full 3g pretty much everywhere around St. Louis until I get out to the country. And pretty good 4g around town. My 3g is about 1.5mb down. 4g is 5 to 7mb down.
Sent from my PC36100 using Tapatalk
Flash the PRL to connect to Verizon's towers. I get 1.2 mb/s even see 2mb/s occasionally. Of course ping times are raised.
It's pretty hit or miss here, one day I will get 50-150k down and the next it will be +1meg. Next time it get drops below 500 you can bet I will be talking to somebody about it though, their advertised 3G speed is 600kb - 1.5mb.
100kb is ridiculous
I get anywhere between 500-1mb down 100-200kb up. My 4G easily does between 2-6mb down and 1mb up. People just love to complain. You didn't realize this within your 30 day trial? If so, why didn't you switch carriers?
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
You live in an area with poor coverage or your phone has a faulty radio.
I get good signal and up/Downs on 3g. If I nandriod away from cm6, I can get 6-7mb down and 1mb up with 4g in San leandro CA.
evohack99 said:
What should the prl be right now ? And how are you guys testing the speeds? Nvr done it
Sent from my netarchy_toast, froyo beast of a machine evo!
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Speedtest... its in the market.
Sent from my PC36100 using XDA App
I think it is my radio. I was getting fine speeds up until 3 days ago when I noticed severe loading lag in my tethered apps. I get decent pings ~ 200-300ms which is not too out of the ordinary. I did a speed test other day and it was 50KB/s down and 70KB/s up. I figured it was just a faulty day but it has gone on far too long now. This is with 5/5 bars too... Just gotta wait for my new Evo to come in. Seems like every hardware ****up is happening at once.
I don't even know what to say here. I have a Epic 4G Touch and the speeds suck.
I can barely use the 3G data services. Things simply do not load when I'm on 3G.
An average speed test for me is roughly 900~1000 Ping, 7~13kbps down and maybe 40~70kbps upload.
4G is fine but we only have 4G in ONE small area of the city. When I'm on 4G, I see like 10~12Mbit easy.
I use my phone for work. I need to be able to tether or load pages on the phone when I'm on the go and this just doesn't work for me.
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
kdoggy said:
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
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It is sad right?.....I been dealing with 50k-maybe break 100k for a long time in my area. That is just the way it is in "your area" at this time for 3G. Maybe when they start upgrading their tower things will get better. The reason I say it is their network "Area", is that I can go to San Antonio and 3g works great nice speed..etc., but every time I go back to my GF house in South Texas 4-5hrs away I can't break 100k download on 3g again that has been going on for 1yr or more.
There is a link floating around that will give you info on towers being upgraded.
I agree, in Chicago 3G speeds suck worse than my first internet computer in mid 1990's.
I have had the EVO 4G and now the Galaxy SII. Both get 50-75k/sec download. Searching web sites is insanely slow. YouTube is a joke buffering non stop.
4G. LOL. What a gimmick. Very spotty hard to hold a connection which always drops. And big baggy drainer. I never use 4G.
Sprint Galaxy S2 w/ Calk's 1.5a + ICS 1.6
Welcome to the club. I came from T-Mobile where I was enjoying download speeds that are 10x faster then I get now with Sprint's 3G.
4G in my area is not bad ~1MB/sec but I don't get it consistently..
3G upgrades are badly needed, the Sprint tower upgrade site says the towers in my area were already upgraded within the past 6 months, I'd hate to know what it was like before those upgrades..
Zorachus said:
I agree, in Chicago 3G speeds suck worse than my first internet computer in mid 1990's.
I have had the EVO 4G and now the Galaxy SII. Both get 50-75k/sec download. Searching web sites is insanely slow. YouTube is a joke buffering non stop.
4G. LOL. What a gimmick. Very spotty hard to hold a connection which always drops. And big baggy drainer. I never use 4G.
Sprint Galaxy S2 w/ Calk's 1.5a + ICS 1.6
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LOL, I visited Chicago for 4 days over Veteran's Day and thought to myself "Wow, these speeds are awesome!" I was getting >1 MBit on 3G and 5-8 MBit on 4G in the center of town.
I live in Vegas and thought Chicago was at least twice as fast as here...
I hear you!
I live in the SLC area of Utah and came from T-mobile. With T-mobile I could get 1-3MB with a low 3G signal on my Vibrant, now on Sprint I get much lower than that with full 3G bars and WiMax is a joke in UT still..
Memphis Tn and I am getting speeds like the OP is getting. I have tried three modems and they are all the same. I am hoping it is due to something with Sprint going on right now. Before this weekend I was getting some where near 900 down and 400 up going over 1000 at times. This is really BAD.
Yeah it does suck. We have such a nice phone but its pretty much all data driven. I don't even like to usr y phone unless I can connect to wifi cause 3g is so slow. Sprint needs to do something fast. I can't take it.
Sent From My Evo Killer!!!
kdoggy said:
I don't even know what to say here. I have a Epic 4G Touch and the speeds suck.
I can barely use the 3G data services. Things simply do not load when I'm on 3G.
An average speed test for me is roughly 900~1000 Ping, 7~13kbps down and maybe 40~70kbps upload.
4G is fine but we only have 4G in ONE small area of the city. When I'm on 4G, I see like 10~12Mbit easy.
I use my phone for work. I need to be able to tether or load pages on the phone when I'm on the go and this just doesn't work for me.
Normally when I'm running these tests, I have 4 or 5 bars. I also work about 45 minutes from home and I experience these speeds in BOTH areas and everywhere in between.
Would calling Sprint and complaining be worth while? Any fixes?
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Click to collapse
It might be the towers.
network.sprint.com
Guess what me too lol. The tower I use from my house is less than 50 kbits anytime of the day no matter how close I am. And thats 3g not 1x.. Even better they say theres no tower upgrades planned and the tower functions just fine
Yet, everyone else with sprint here has the same results.
Sent from my SPH-D710 using xda premium
Just ran a speed test.net from around Allentown, PA. 5 bars, ping 86ms, 958kbps down, 701kbps up. Fairly typical for this area, however no 4G here. Generally I've had pretty good luck with 3G.
3g and 4g in SoCal..
Sent from my SPH-D710 using xda premium
I Get 2-3mbps on the down and 1-2mbps on the up here in Salem, NH and its a heavily populated area....Might just be your towers
I remember back when I was using an HTC Mogul and they first turned on EvDO Rev. A. I was getting maybe 600-800k/sec down and honestly that was fine. I would *still* be fine if I could get 600-800k down on 3g. The problem is that my speeds are now somewhere around 10-20k/sec down if speedtest.net is to be trusted. I broke my launch day Evo and upgraded to the e4gt about a week and a half ago. I hoped that would fix things but so far it's just as bad. I think the highest I've gotten on any speed test this past week is still under 50k/sec with more typical speeds around the 15-20k mark.
I just did a backup so I can restore this phone back to stock and stop by the Sprint store tonight. I'm curious as to their explanation. I'd also like to see if their demo units and personal units have this issue. Honestly if they can show me that it's a defective phone I will be thrilled because I am still in my 14 days and can have it swapped out. If it turns out to be a software bug endemic to the phone then I'm in a less pleasant spot. I could wait to see if the rumors of the new ICS build pan out and fix anything but by then I am past my 14-day window.
If I'm stuck waiting around for a newer phone down the line I might just have to suck it up and swap for an iPhone since I can sell it for more in 6-8 months. I just don't really want an iPhone. I use my girlfriend's and it's pretty well built but the screen is so tiny and I hate losing built in Google Talk, Nav, etc.
Freaking annoying.
I live in Aurora, CO and work in Broomfield, CO (approx 50 miles away). Between the two, I'm lucky if I'm able to get 350kbps down. Worst of all is the inconsistency. Connections drop constantly, making it impossible to stream music.
I remember when I first came to Sprint, I could stream music almost non-stop on my 700wx from the time I left my house till I got back home. Those days are loooooong gone.
I don't understand how Sprint stays in business with such a low speed 3G network. I also get VERY slow data in my area and was very close to leaving Sprint, but they offered me an airave, so I can now use my phone in my house. 90% of the time, the data speed is terrible anywhere I travel. I like to stream some music (foreign radios) on my way to and from work and it is terrible: constant buffering. I was tempted to switch to T-Mobile since they have great coverage in my area, still thinking about it...
Very frustrating!
Welcome to Sprint, the Now Our 3G is SCREWED Network.
Since T-mobile live chat did help one bit (background info will be provided shortly), I figure I'll ask the helpful people on XDA.
Trouble: I have a Samsung Galaxy Note 2 (t-mobile variant) running the latest update that is suppose to enable LTE (updated through kies). On 3 to 4 bars out of 4 bars of 4G signal, my download speed varies from 0.05 mbps (when I initially got them in nov 2012) to 5 mbps according to speedtest.net; however, I have seen download speed of 12mbps, but that is only around a local T-mobile store. My 2 locations that I always test are all within 1 hour driving from downtown Los Angeles (with the closest one being only 10 minutes drive) and both city are in populated area, so both cities should provide pretty good HSPA+ signal. The only possibility for the cause that I can think of is the modification to t-mobile's 1900 band, but an employee at a local T-mobile store told me that the Galaxy Note 2 shouldn't be affected by this unless there is a special case. But problem is, I almost never seen a connection speed that goes past 7mbps on my phone.
What T-mobile live chat told me: I won't post the entire chat history unless people really want to see and give yourself some palm to face, so here is a very accurate summary of it. 1) it is very reasonable to be running at a download speed of 0.2 mbps on a full bar of 4G HSPA+ 42 signal on my galaxy note 2. 2) I will be stuck with this speed until LTE rolls out. 3) YES my speed WILL BE THE SAME as my iPhone 3G running on EDGE network from 4 years ago. (I asked #3 as part of a joke because I am just so speechless before that point, and the person actually agreed with that statement) Throughout this chat session, I was provided with links to troubleshoot and possible explanations. One link stated the situation where you go over your data limit, which I have used 1.4GB out of my 5GB data plan.
TL;DR (too long; didn't read): 4G speed on note 2 really slow (read the numbers in the 1st paragraph) and t-mobile live chat representative is completely clueless (funny read if you have time)
Same issue here, ive been experiencing it since December last year. At first I got 0.00mb for weeks when normally I would get 8mb to 15mb down. Tmo requested a service ticket which by the way is still open. According to them work is being done on the towers but its been months now. Ill stick with tmobile, I know they'll make it right. As of now my phone will either get 3mb down or network errors.
Sent from my SGH-T889 using xda app-developers app
haha438 said:
Since T-mobile live chat did help one bit (background info will be provided shortly), I figure I'll ask the helpful people on XDA.
Trouble: I have a Samsung Galaxy Note 2 (t-mobile variant) running the latest update that is suppose to enable LTE (updated through kies). On 3 to 4 bars out of 4 bars of 4G signal, my download speed varies from 0.05 mbps (when I initially got them in nov 2012) to 5 mbps according to speedtest.net; however, I have seen download speed of 12mbps, but that is only around a local T-mobile store. My 2 locations that I always test are all within 1 hour driving from downtown Los Angeles (with the closest one being only 10 minutes drive) and both city are in populated area, so both cities should provide pretty good HSPA+ signal. The only possibility for the cause that I can think of is the modification to t-mobile's 1900 band, but an employee at a local T-mobile store told me that the Galaxy Note 2 shouldn't be affected by this unless there is a special case. But problem is, I almost never seen a connection speed that goes past 7mbps on my phone.
What T-mobile live chat told me: I won't post the entire chat history unless people really want to see and give yourself some palm to face, so here is a very accurate summary of it. 1) it is very reasonable to be running at a download speed of 0.2 mbps on a full bar of 4G HSPA+ 42 signal on my galaxy note 2. 2) I will be stuck with this speed until LTE rolls out. 3) YES my speed WILL BE THE SAME as my iPhone 3G running on EDGE network from 4 years ago. (I asked #3 as part of a joke because I am just so speechless before that point, and the person actually agreed with that statement) Throughout this chat session, I was provided with links to troubleshoot and possible explanations. One link stated the situation where you go over your data limit, which I have used 1.4GB out of my 5GB data plan.
TL;DR (too long; didn't read): 4G speed on note 2 really slow (read the numbers in the 1st paragraph) and t-mobile live chat representative is completely clueless (funny read if you have time)
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Just change your apn to old apn. You will get your speed before update. New apn with update will benefit if you are in LTE area.
jay661972 said:
Just change your apn to old apn. You will get your speed before update. New apn with update will benefit if you are in LTE area.
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I would if it would work. I've had a galaxy S2 and a galaxy S3 since then and they all have the issue. seems like i'll have to wait it out.
what is the old APN settings?
haha438 said:
what is the old APN settings?
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Here you go .... http://support.t-mobile.com/docs/DOC-1979
Crazy4G1 said:
Same issue here, ive been experiencing it since December last year. At first I got 0.00mb for weeks when normally I would get 8mb to 15mb down. Tmo requested a service ticket which by the way is still open. According to them work is being done on the towers but its been months now. Ill stick with tmobile, I know they'll make it right. As of now my phone will either get 3mb down or network errors.
Sent from my SGH-T889 using xda app-developers app
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Click to collapse
Other than 3 or 4 specific areas, I have yet to see a speed past 8mpbs, even 6 to 7mpbs are rare. This has been going on since the day i got the phone, and just like you, i was told that the towers' 1900 band is being modified. But today, i was told that the modification shouldn't affect my phone, which lead me to talk to tmobile through their online chat system
Try calling up T-Mobile and complain about data speed is freaking slow. Ask them to reset your data. I did that couple day ago. now my speed before was 5meg down now its 15+ meg download.
Sent from my SGH-T889 using xda app-developers app
haha438 said:
Other than 3 or 4 specific areas, I have yet to see a speed past 8mpbs, even 6 to 7mpbs are rare. This has been going on since the day i got the phone, and just like you, i was told that the towers' 1900 band is being modified. But today, i was told that the modification shouldn't affect my phone, which lead me to talk to tmobile through their online chat system
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Click to collapse
When I upgraded from my Vibrant to the Sensation, I was under the impression that because of the Sensation's radio, that my speeds would be doubled because it had HSPA+ 21. Then I got the S3 and now the Note 2 and assumed the HSPA+42 radio would double my speeds again. Sadly, that has never been the case. My speeds between the Vibrant and the N2 are not much different in most places. Almost wish I still had my Vibrant so I could prove myself wrong lol.
I've tried conversing with Tmobile many times, wondering if it's because I have the old required android web, which is supposed to be unlimited, without throttling. Tmobile has claimed every time that's not the case but I don't know if I can believe it. Almost tempted to buy an old Vibrant on ebay just to test it out.
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tony yayo said:
When I upgraded from my Vibrant to the Sensation, I was under the impression that because of the Sensation's radio, that my speeds would be doubled because it had HSPA+ 21. Then I got the S3 and now the Note 2 and assumed the HSPA+42 radio would double my speeds again. Sadly, that has never been the case. My speeds between the Vibrant and the N2 are not much different in most places. Almost wish I still had my Vibrant so I could prove myself wrong lol.
I've tried conversing with Tmobile many times, wondering if it's because I have the old required android web, which is supposed to be unlimited, without throttling. Tmobile has claimed every time that's not the case but I don't know if I can believe it. Almost tempted to buy an old Vibrant on ebay just to test it out.
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You have to be joking. Just because it's capable does not mean the congested network will give you that.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Slowed down here in NYC about a month ago. Can't wait for LTE, latest news says "early summer".
I just got this phone and noticed a slow down speed as well. If you want to call it that...
On my s3, in good 4G coverage, I was getting 12-20mbps, to where I never see over 10 now. My uploads are about the same though, in the mid 3's.
I honestly can't tell a huge difference in speed in my case. I will say, my Note trumps my s3 in every way you can imagine.... Minus speed.
Just kind of a gut check, lol!
I feel for some of you guys with those low mbps.
Sent from my SGH-T889 using Tapatalk 2
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
It may just be my device or rom but I find that the connection justs seems to hangup for lack of a better word. I have a meter showing my data usage in kb/s and if I hit the go button for a webpage it seems to do nothing and not use any data.
Sent from my HTC Sensation 4G using xda app-developers app
Daistaar said:
Were you able to get Google Wallet working again with Root after using Odin to get your speeds back to normal? I'm about to get a GS4 on Friday and ideally want to have Google Wallet, Root, Tethering and LTE working. Just wondering what might not work and will... Thanks!
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Take everything the rep says with a grain of salt, they often just say things because they aren't exactly sure. This, unfortunately causes confusion and people hearing different things. I get around 25-35 Mbps in my area and some people get even more.
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
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I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
NYCHitman1 said:
T-Mobile isn't responsible for any modifications you make to your own device. You made the mistake of implementing the fix, so deal with the consequences. It's really that simple. :good:
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I understand that, but when I've gone back to a STOCK rom and it's still happening, something's not right.
Towle said:
That's why they use the term "up to." Not every single person will receive 20+ mbps. It also depends on the amount of towers, the distance of those towers and how many people are connected to them.
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I understand this entirely, however, I was less than a quarter mile from a tower sitting at home getting ~5000kbps, when normally I get 20000+. I also had slow speeds between 3 towers that I know carry T-Mo service and it never once got better until I ODIN flashed the stock ROM again.
elesbb said:
I agree 100% with this.
Also wish to comment that T-Mobile is VERY helpful when it comes to getting me better speeds. I was getting approx 100 kB/s download at my house which gets 4G HSPA and i called and complained. And they said that for 4G those speeds are horrible and sent a technition out to see what the issue was. The following day THEY called me back and explained there was some technical issues with the tower in my area. I think it had to do with the routing of the packets. But anyhow, they were extremely helpful with everything and now my speeds are back to 250 kB/s average And when i am at school, i get LTE my speeds there are NEVER below 1 MB/sand on good days sky rocket to 2 MB/s (advertised speeds) and sometimes even faster. I have already hit 3 MB/s it really depends on what towle said. Users on the network, what they are doing what you are doing etc etc.
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You're measuring in Bytes, I'm measuring in bits, there's 8 bits to every Byte, and when you get 250kB x 8 = 2000kbps or 2mbit, the speed the T-Mo rep quoted me as what they expect you to get. When you were getting 2MB/sec, you're getting 16000kbps, which is normal for HSPA+ and decent T-Mo LTE.
Either way, I got it fixed, however their low-end expectations are very disheartening. I just wanted to bring it to everyone's attention that if you're getting more than 2000kbps (250kB/sec), don't bother calling T-Mo, they won't help you in regards to speeds, even if you're parked right under a tower that practically nobody else is on.
For the record, I consider this "decent LTE"
I just got LTE in my area and in getting 10 Mbps, about a mile away I was getting 20 Mbps.
Not too bad for a city that didn't have LTE when the i9500 1st dropped. I ditched the int'l version for the M919 and have no regrets !
I am having data problems as well.
I was getting awesome LTE speeds after the roll out here in the Dallas area. Went on vacation to the US Virgin islands in late June and upon returning, my speeds plunged to as low as 200 Mkbps where I was getting awesome speeds as high as 15000 mbps (as per speedtest) before this.
I'm not one to go only by test numbers or what the graph says. But I am experiencing real world page lags, drops, pages hanging up, no service notices and regularly seeing the Edge symbol.
As the OP says, I am getting lots of help from Tmo, even exchanging the S4 for a new one. (had to fight to get a surprise 150. fee rescinded after they claimed my pristine unit had a broken screen, but that is a different post)
But the problem has persisted. They have reset my account several times and are in the process of resetting it now. Said wait 72 hours and it will be fixed. Said should be fixed by weds. I remain skeptical, they said that once already....so much so that I bought a Experia Z Sat. (jury is still out on that)
The girl at tech support suggested I wait on replacing it but I've simply had enough of this.
I am convinced that it is on Tmos end.
And I can definitely confirm the gist of this post. Everyone I have talked to, literally a dozen people, have had the balls to tell me that Tmo considers 2000 a good LTE speed. I call BS.
I reall like my S4 a lot and don't like that the Z has a nonremovable battery. My wish is to keep the S4.
I've not had a chance to do much with this X, so can't yet compare performance.
no complaints
Cynagen said:
So after attempting to complete the Google Wallet fix for the galaxy s4 on T Mobile I ran into an issue where my 4G speeds and LTE speeds were much much lower than normal, somewhere in the range of 10 percent of normal. After attempting to remedy this every way possible short of flashing back to pure stock, including restoring modified rooted stock, I called customer care and was very surprised to find that the representative informed me that a mere 2mbit (2000kbps) classified as 4G LTE speeds to them.
Yeah you read that correctly; You will receive little to no support provided your connection is as fast as the average speed on Sprint's dilapidated and failing 3G network. I love T-Mobile for many reasons but this is just shocking. I did not spend 600 after taxes on a device capable of such insane speeds that it's faster than about 80 of American high speed Internet access, and 120 a month on a family plan with unlimited data, to be told that going backwards a decade in connection speed is "current generation".
I advise you call a rep today and confirm this, then email the ceo with me and let him know that this is not acceptable. Should he be serious about turning T-Mobile around, then he needs to cut the subscription to the typical carrier bs that helped me drive my friends away from sprint and att (crap service and speeds in our area) and into the welcoming service of T-Mobile.
Update: I had to ODIN pure stock to get my data speeds back.
Sent from my SGH-M919 using xda app-developers app
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I have gotten speeds as high as 24.53 Mbps with google wallet installed. It blows my home internet away
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
matistight said:
You must be in love with Sprint to believe that 2 Mbps is sprints 3G. Sprints 4G Wimax barely...BARELY hits 3 Mbps. Sprint 3g is equal to T-Mobile 2G. I did a test in the Bay Area, California, and tmobile beat att and verizon, at 32 mbps and att was at 24 mbps while verizon only hit 8 mbps. All with 3 bars of lte.
I have been noticing that the internet speed has been dropping lately, and I believe its because of the purchasing of metro, along with them ALL wanting iPhone and lte. So people that have trouble paying their bills (ive seen the average customers, I know what they look like. Theres a few that are just like you and me, but most show off their lower class status with their huawei and zte phones.) So its Metros fault for selling out. I noticed that my internet on an att unlocked iphone 5 has been dropping and lagging the past few days, and switching to a gs4 shows that its the carrier, or my account. So, I doubt your phone is the problem.
Sent from my SGH-M919 using xda app-developers app
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I used to be one of those "lower class status" users, I had a stupid little Huawei Ascend on cricKet (MetroPCS partner), and while I rooted and modded it to hell, the service sucked. I migrated to AT&T and found they weren't much better, then moved back to my old carrier, T-Mo and have been happy overall. I know that after the purchase of MetroPCS, that cricKet would be the partner of T-Mo out here and all those phones (more people in the area that I -lived- in the same area as me (not out of town college kids in for the semester) have cricKet) would be bogging the network down, but it still performed well enough. In the thick of the cricKet area called Mesa, AZ, I still got over 20mbit on HSPA+ and LTE. I knew as soon as they announced all the high end phones prior to the purchase of MetroPCS for both they and cricKet that they wouldn't have the network to support it, then T-Mo purchase happened, I knew I would suffer in areas where everyone and their dog has these phones. I also know their model of pre-pay month to month was highly abused out here so I expect that bandwidth is gonna be extremely limited at times, but dropping from 24mbps normally to 2mbps is 1/12th, ridiculous. Anyways, it's back to normal, I just try to stay as far away from towers with large groups of idiots on them which is kind of hard to do around here.
EDIT: My dad has Sprint (I tried to steer him far far away from that BS but he wouldn't budge), he gets like 2-5mbps on his Note 2 which doesn't get WiMax AFAIK, only 3G, it's ready for the 4G/LTE but Sprint has lied for 4 years straight about LTE deployment out here, I'm just waiting for him to get fed up with unsent messages and dropped calls enough to give up and jump ship finally, however that won't be until he finishes his new 2-year contract like a fool.
Has anyone made a zip for the new radio?
If I have time I will do it tonight. I'll post in in my rom thread. Just curious, why do you need the modem unless you haven't upgraded to NK2 via OTA or Odin tar?
tx_dbs_tx said:
If I have time I will do it tonight. I'll post in in my rom thread. Just curious, why do you need the modem unless you haven't upgraded to NK2 via OTA or Odin tar?
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No, i have not taken the update. Doea the update wipe everything out? Im looking to kee0 things as they are but get the newer radio files due to spotty lte in a sprk covered area.
hammerchucker said:
Has anyone made a zip for the new radio?
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I have NK2 on my phone and it did nothing to improve my .5 to 1Mbs LTE in a SPARK area. So not real sure this is even worth your effort.
Solarenemy68 said:
I have NK2 on my phone and it did nothing to improve my .5 to 1Mbs LTE in a SPARK area. So not real sure this is even worth your effort.
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Having issues at work. I get the 40+ Mbit B41, its just that for some reason it wants to kick over to 3G fairly often. I have to do a few PRL updates to get back on it. I understand the B41 tower is a little ways away but i know from owning the note 2 that they have the slower B25 in the area too as i used to get it all the time with out issue and my note 4 never seems to connect to it, only B41.
Sprint said they are going to monitor me and my area and send me an update in a few days. They also suggested i take the new update but i dont really dont want start over right now so trying just the radio.
hammerchucker said:
Having issues at work. I get the 40+ Mbit B41, its just that for some reason it wants to kick over to 3G fairly often. I have to do a few PRL updates to get back on it. I understand the B41 tower is a little ways away but i know from owning the note 2 that they have the slower B25 in the area too as i used to get it all the time with out issue and my note 4 never seems to connect to it, only B41.
Sprint said they are going to monitor me and my area and send me an update in a few days. They also suggested i take the new update but i dont really dont want start over right now so trying just the radio.
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Many including myself are having low LTE speeds. I have been going back and fourth with Sprint for three weeks now and am on my second Note 4 with the same issue.
I got elevated to a Senior Tech and he said that Samsung has said there is an issue with some N4's and Sprints LTE according to a log only he and those at his level has access to. He advised having Samsung reflash it. So I took it to a lcal repair facility after getting a service ticket from Samsung which also took a week of phone calls back and fourth. They reflashed it today and it still has the same problem. Near their facility I got 25Mbs.
At home however I only get .5 to 1Mbs and according to their coverage map aI am in SPARK heaven.
It's not your phone, it's Sprint. I've been dealing with the exact same thing for years. They keep sauing they're working on the network but I've seen faster data speeds on disposable prepaid flip phones. Your data speeds will depend on the tower you're connected to. I don't know what's taking so long for Sprint to get their network coverage and dats speeds consistent throughout a region but it hasn't happened yet from my experience. I get around 1mb download and anywhere from 250kbps to 500is on uploads. The speeds on LTE at my house aren't great but in other parts of town it works a lot better. I assume Sprint doesn't consider certain areas a "priority" on their upgrade list. So you can stop thinking it's your phone because I doubt very seriously that's the problem, I used to think the exact same thing and went through several device swaps with the same results. Sprint will give you the runaround and point the finger at anything and everything as well as claim they are working on the towers/network. Well they've been working on the towers around here since they introduced WiMax and the HTC EVO. Yes I've seen big improvements with data speeds and coverage but after this much time I expected a lot better data speeds. Like I said, Sprint doesn't consider some areas a priority and they don't do much to improve or upgrade in those places because it's not lucritive or cost effective due to the customer base in that given area. Now other places where you would expect very good service but only see 3G speeds on LTE, there's just no excuse for that because Sprint has had a LOT of time to get the network up to par with the likes of T-Mobile etc. It is what it is.
tx_dbs_tx said:
It's not your phone, it's Sprint. I've been dealing with the exact same thing for years. They keep sauing they're working on the network but I've seen faster data speeds on disposable prepaid flip phones. Your data speeds will depend on the tower you're connected to. I don't know what's taking so long for Sprint to get their network coverage and dats speeds consistent throughout a region but it hasn't happened yet from my experience. I get around 1mb download and anywhere from 250kbps to 500is on uploads. The speeds on LTE at my house aren't great but in other parts of town it works a lot better. I assume Sprint doesn't consider certain areas a "priority" on their upgrade list. So you can stop thinking it's your phone because I doubt very seriously that's the problem, I used to think the exact same thing and went through several device swaps with the same results. Sprint will give you the runaround and point the finger at anything and everything as well as claim they are working on the towers/network. Well they've been working on the towers around here since they introduced WiMax and the HTC EVO. Yes I've seen big improvements with data speeds and coverage but after this much time I expected a lot better data speeds. Like I said, Sprint doesn't consider some areas a priority and they don't do much to improve or upgrade in those places because it's not lucritive or cost effective due to the customer base in that given area. Now other places where you would expect very good service but only see 3G speeds on LTE, there's just no excuse for that because Sprint has had a LOT of time to get the network up to par with the likes of T-Mobile etc. It is what it is.
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I follow S4GRU and they also indicate it is the towers that choose, which is frustrating esp. when it seemingly kicks to 3g as soon as i start streaming a video.
My issue is not data speeds (even B25 gives me upwards of 8Mbit which is pleanty for video streaming), its staying connected to LTE.
I at least want to have the new radios installed so i can tell them i have NK2. I want to follow their procees through and if i still have the problem staying connected to LTE then i want a monthly discount untill its fixed (which theyve given before when i was getting no 4G at all in my area.
I went to Sprint in 2010 for the EVO and the WiMax that was up in my area, but its been a long painful rollout of the LTE. The reasin I stay is the old unlimited everything plan i still have.
hammerchucker said:
I follow S4GRU and they also indicate it is the towers that choose, which is frustrating esp. when it seemingly kicks to 3g as soon as i start streaming a video.
My issue is not data speeds (even B25 gives me upwards of 8Mbit which is pleanty for video streaming), its staying connected to LTE.
I at least want to have the new radios installed so i can tell them i have NK2. I want to follow their procees through and if i still have the problem staying connected to LTE then i want a monthly discount untill its fixed (which theyve given before when i was getting no 4G at all in my area.
I went to Sprint in 2010 for the EVO and the WiMax that was up in my area, but its been a long painful rollout of the LTE. The reasin I stay is the old unlimited everything plan i still have.
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I get the same damn thing, start streaming video on lte and then the note 4 drops to 3g, streaming is unusable at that speed. My s4 streamed perfectly fine and locked lte in the exact same areas. All the excellent real estate and I can't use it except on the wifi I pay for. I have old plan that has unlimited data and I'm not using it, note 4... Out