Signal/Data Issue - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

Hey guys ready for a weird one? So the other day I turned on WiFi on my SIII to use the university's WiFi instead of my data like i usually do, and when it was time to turn off WiFi, I lost complete signal for data and cell reception. It was weird, so did the usual trouble shooting stuff (checking if data is on, roaming off, wifi off, correct APN)and everything there was fine. So i turned off data and turned it back on, still nothing, i turned on airplane mode, then turned it off, then it would fix the problem....for a little. After a little while the same problem would occure. So I decide to reboot the phone. That too temporarly fixes the problem. So when I got home, I did a factory reset. again, temporary fix. So then I decide to install a new rom, so I install the latest build of CM10. Fixes problem, then problem occurs again. Its extremely annoying, everything was working perfectly fine until the other day. I was on official ICS Stock Rom btw when the problem occured. My phone has been rooted this whole time, but that never was a problem the 3 months I've owned the phone. The problem is now occuring in CM10 as well. Anyone have any ideas as to what to do? Oh side note, when I installed CM10, I wiped everything chache data everything to make it as clean as possible. The issues are random disconnect from 4G data or rather any data reception, no SMS/MMS income or able to send,no calls. WiFi would work. Could this be a hardware problem? I've never dropped my phone or anything. This literally just randomly happened.

Yup
I am having this problem as well. Seems I loose reception. If I call my voicemail, reception returns for a bit and then turns off again and I repeat the process...my IMEI is fine, my APN seems fine, I don't understand what the problem is. I have tried multiple roms and continue to have this issue?

jason.T said:
I am having this problem as well. Seems I loose reception. If I call my voicemail, reception returns for a bit and then turns off again and I repeat the process...my IMEI is fine, my APN seems fine, I don't understand what the problem is. I have tried multiple roms and continue to have this issue?
Click to expand...
Click to collapse
I have the same exact problem!

Similar things happened to me out of the blue about 3 weeks back. Dropping data, no connection to network, calls take 4 or 5 tries to go through sometimes, sms is flakey. I went back to stock 4.1.1 and still happened.
Went to phone store (Telus) and got a new sim. Didn't really help. Now phone is in the shop under warranty and I have a loaner HTC One S :-\
When I was around a strong cell signal it seemed better. My thoughts are that one of the power amplifiers is not working properly or at all. I will probably never really know.

Related

[Issue] Complete loss of signal when not in use for an extended period of time

I was using an iPhone 3G on the Fido network and switched to Bell on Thursday to get the Galaxy Nexus. This is my first Android phone, already own a Xoom.
Since buying the phone I have noticed a reoccurring issue with my signal. I leave my phone next to me when I go to bed and when I wake up I notice that I have zero bars and when I try to make an outgoing call the phone says I am in airplane mode (but I am not). Also none of my apps say they have data and my e-mail hasn't been updating.
I haven't figured out the best way to get a signal working again, but so far it appears to regain signal when I start using it for a few min or if I restart the phone.
While I am awake the phone sits next to me with full bars only 5 feet from where it rests overnight.
Anyone else encounter this issue? Is Android trying to save battery by weakening my signal and therefore cutting it off entirely? Possible defective device? Issue with Bell's signal although I seem to have full bars otherwise?
thx guys
I have the same issue. Flashed different radios and roms but still the same thing.
I've read similar issues with other people on Bell Canada.
Wonder if it's a problem with Bell.
Same Here
just finally noticed this here too in NYC on T-Mobile phone bought unlocked from UK. I remember having similar problem with my nexus one thou it was eventually fixed but as it was then now I can fix it with a restart.
NewMossie said:
I have the same issue. Flashed different radios and roms but still the same thing.
I've read similar issues with other people on Bell Canada.
Wonder if it's a problem with Bell.
Click to expand...
Click to collapse
Well with this only being released on Bell/Virgin in Canada it is hard to tell if the issue is network or device related
This is usually a SIM issue. Try someone else's to test, or just ask your Carrier for a new one.
In the meantime you can toggle Airplane Mode to bring your signal back.
Here are some example screenshots. In these cases my signal drops & returns very quickly without me doing anything.
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-23-03-29.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-23-03-12_NoData.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-21-41-08.png
i186.photobucket.com/albums/x42/Spud387/GalaxyNexus_2011-12-13-21-40-59_NoData.png
I gotta run some more tests on my phone after an extended period of inactivity, but trying airplane mode last time freaked it out. It already thought it was in airplane mode when I tried to make a call. I had no signal, it said please turn off airplane mode, went to the setting, it was off, so I turned it on. I then tried turning it off, but while the check box responded the airplane logo would not go away in the statusbar. I had to reboot the device.
Hey Guys,
same problem here in germany. Signal drops when i leave the phone alone. But not every time. Over night the signal stays all the time.
sometimes even a reboot does not solve the problem... it drives me insane!
I'm also on Bell and on my second GNex. The first one had that issue as well, along with horizontal streaking on the screen so I returned it. I'll keep you posted if this handset also drops signal.
Spud387 said:
I was using an iPhone 3G on the Fido network and switched to Bell on Thursday to get the Galaxy Nexus. This is my first Android phone, already own a Xoom.
Since buying the phone I have noticed a reoccurring issue with my signal. I leave my phone next to me when I go to bed and when I wake up I notice that I have zero bars and when I try to make an outgoing call the phone says I am in airplane mode (but I am not). Also none of my apps say they have data and my e-mail hasn't been updating.
I haven't figured out the best way to get a signal working again, but so far it appears to regain signal when I start using it for a few min or if I restart the phone.
While I am awake the phone sits next to me with full bars only 5 feet from where it rests overnight.
Anyone else encounter this issue? Is Android trying to save battery by weakening my signal and therefore cutting it off entirely? Possible defective device? Issue with Bell's signal although I seem to have full bars otherwise?
thx guys
Click to expand...
Click to collapse
As a heads up to this topic, there is a similar issue with Airplane mode turning itself on. The low signal/no signal issue and airplane mode might be related. The thread is here: http://forum.xda-developers.com/showthread.php?t=1387943. There is also an "issue" opened with Google about it.
To throw in my two cents, I've also noticed this issue occuring infrequently in nyc with tmo. Usually during the day at work the signal will drop down even though the phone hasn't moved. Usually it comes back but I have had fairly longer delays going from no signal areas to signal areas, sometimes 60-120 secs before the device recognizes the signal. I'm wondering if this is a result of the device polling for signal less often to conserve battery power.
Keep the information coming! This is how we work out the real bugs!
this is driving me insane. I want to throw my GN right against the next wall. Signal drops and does not come back. I have to switch to 2G to regain my connectivity.
flight mode doesn't help, reboot doesn't help, switching all data off doesn't work.
What the f* is going on here? is it a provider based problem? or is it due to a conflict with ICS or anything? if it lasts i'll switch back to my good old desire ...
forgot to say: switched radio today, doesnt bring any improvement. Tried the xxkk6 and the newest UGKK7. Back to xxkk6 now.
J0uns said:
this is driving me insane. I want to throw my GN right against the next wall. Signal drops and does not come back. I have to switch to 2G to regain my connectivity.
flight mode doesn't help, reboot doesn't help, switching all data off doesn't work.
What the f* is going on here? is it a provider based problem? or is it due to a conflict with ICS or anything? if it lasts i'll switch back to my good old desire ...
forgot to say: switched radio today, doesnt bring any improvement. Tried the xxkk6 and the newest UGKK7. Back to xxkk6 now.
Click to expand...
Click to collapse
UGKK7 isn't the newest. UGKL1 is.
Ive had the same exact issues as well. Have had a thread open for quite some time too.
http://forum.xda-developers.com/showthread.php?t=1365389
I tried UGKL1 last night and finally thought I had it working but still doing it.
I flashed Modaco lr6 this morning and haven't seen the issue since.
Before the flash, it would lose signal everytime it went to sleep
Is anyone here still having issues with the Galaxy going into Airplane mode after the phone is left in idle mode for hours? If my phone is left idle for a long time it goes into airphone mode and I have to restart the device to be able to make and receive calls. It's strange because I transferred my T-Mo account onto a new SIM card when I purchased my GNex.
I seriously hope this isn't a hardware related issue because I would be without a phone again...
This thread is a better resource to go to for the airplane issue:
http://forum.xda-developers.com/showthread.php?t=1387943
My issue was also connection drops. I since replaced my SIM card & Nexus. No more frequent connection issues. I can confirm that I still get the airplane issue, but because I am not losing my connection frequently, the airplane issue only happened once since mid December.
Spud387 said:
This thread is a better resource to go to for the airplane issue:
http://forum.xda-developers.com/showthread.php?t=1387943
My issue was also connection drops. I since replaced my SIM card & Nexus. No more frequent connection issues. I can confirm that I still get the airplane issue, but because I am not losing my connection frequently, the airplane issue only happened once since mid December.
Click to expand...
Click to collapse
I'm seeing weirdness as well - when I come out from under the subway, I can't get back a signal. Going to have to revert to stock (uuuuugggggggggh) and see if it persists.
I have the same issue and it happens nearly every night. I wake up in the morning with no signal and once I reboot I receive all of my messages etc. I am not sure if it started happening since I rooted and flashed Revolution HD but either way it is extremely irritating.
I have had this problem since I got my phone mid December. Over the past week it has become worse. I was anxiously awaiting the 4.0.2 upgrade.
I just upgraded to 4.0.2 yesterday, but unfortunately my signal dropped a few minutes ago. Grrrrrr, I had hoped that 4.0.2 would solve the issue, but apparently it doesn't. Maybe 4.0.3 will do the trick, but I don't expect this to be released very soon as they are rolling out 4.0.2 just now.
Android version 4.0.2
Baseband Version: I9250XXKK6
Kernel Version: 3.0.8-gaaa2611
[email protected]#1
Build Number: ICL53F
ICS stock; non-rooted

WiFi turns off during sleep

I work in an office thats underground, Cell reception is almost non-existent. So I depend on WiFi to keep my phone in touch with the 'net. Otherwise, my battery just drains before lunch time.
Because of this, I have to make sure that my phone DOES NOT turn off wifi while it's asleep. Otherwise, while its sleeping, it will just eat up the battery as my phone tries to report my every action to Google, and check my email.
I had this working perfectly, and then I decided to try out Android N developer preview, used it for a few days, and then factory reset the phone to go back to M. No big deal, I've done this sort of thing a thousand times with my various phones, and this is part of why I bought a Nexus this time around.
After the reset, I cant seem to convince my phone to keep it's wifi on during sleep. The option is set in the advanced wifi settings to keep wifi on during sleep always. Yet every time i turn off the screen and set my phone down, it goes silent, until I pick it up and unlock it. If it sits long enough, when I unlock it, I actually see the wifi icon missing from my status bar, and it comes on after a few second,s and then the notifications come flooding in. It's obviously doing something that disables wifi when the screen is not active.
This is killing my battery, because even though wifi is off, it's still doing its thing, trying to keep in touch with its various sync services. Its attempting to depend on cell service, which most of the time is flat out non-existent at my desk.
So what can I do to fix this? Is it possible something didnt get cleanly wiped when I reinstalled the stock rom after my foray into N? I've tried doing things like wiping dalvik, but that hasnt helped. I've also received the April OTA since then, and nothing regarding th WiFi problem has changed.
Any suggestions?
Thanks!
The only thing I can think to try is removing your known WiFi networks and adding it back.
In the mean time as a work around, you can disable mobile data so when WiFi does drop out it switches over to a voice only signal.
bblzd said:
The only thing I can think to try is removing your known WiFi networks and adding it back.
In the mean time as a work around, you can disable mobile data so when WiFi does drop out it switches over to a voice only signal.
Click to expand...
Click to collapse
Thanks.
I have tried clearing out the saved wifi network for work, and re-joining it. Didnt help. I even went so far as to have the network guys de-authorize my phone, so when i rejoined it would be like it was never there before. Also didnt help.
What were the steps you took to return to stock?

Wifi problems after mm update

I've checked around and have seen other phones with the issue, but I've tried the fixes like forgetting network and resetting network settings. Ever since mm, every time my phone screen shuts off, it disconnects from wifi, kind of. I will still be connected jn settings, but it says no Internet available. I have to reconnect every time, and then it will work until my screen goes off again. I feel like this is killing my data since I don't always notice it. Has anyone had this problem and fixed it? I'm completely stock, no root or anything. Just did a factory reset a week ago and hoping I don't have to do it again since I'm finally set back up.
Have this issue with both wifi and mobile data. Mine doesnt matter whether the screens been off or not. Its like it goes to sleep periodically no matter what. Never had the issue until the latest update. Its not tied to a specific app, so its either the radio or a bug in the phone.

Verizon S8+ Bugs and Issues

Hi everyone,
I have 2 Galaxy S8+ from Verizon and here are my issues:
Past issues:
One of them did not come with the Galaxy Apps store (Not the plays store), and that phone also experienced the DQA issue
Current issues:
If I turn on Fingerprint gestures, the fingerprint sensor will stop working, this was an issue I had from the day I got the phone and has continued even through the updates. Here's a thread I made about it a while ago : https://forum.xda-developers.com/galaxy-s8+/help/fingerprint-sensor-t3595614
My internal speaker has detached, or at least I think that is the issue, as sometimes when I am in a phone call and shake the phone just a little bit, it will either start making a weird buzz sound or completely cut off the sound. Shaking it again will fix it, that's why I think it's a physical issue. I haven't dropped my phone and just in case I ever do, I have a case and a screen protector on it, and neither of them (phone, case, screen protector) have any damage marks on them.
The Biggest Issue: Currently this is the most annoying bug I am experiencing is that whenever I go to lock screen and security in the setting app, it crashes the settings app. I also can't use the search function in the settings app, as it crashes the app withing a few seconds. The lock screen and security is the only menu in which I experience this, I am 99% sure this is due to me turning on Secure startup. I had it turned on a few days after I got the phone and it worked great, I had to turn it off once, about a month ago in order to get a quicker boot. After that I was experiencing issues turning it back on (meaning I turned it on, rebooted the phone and it would not work) , after some persistence, I was able to get it to work and it has worked and still works.
One thing to mention is that I had done the most recent system update, I am not sure this issue was caused by at, since the inability so search in the setting menu has happened prior to the latest update.
I have tried everything other than a full factory reset (wiping all cache, wiping apps cache, reset setting, reset network settings), which I refuse to do, It is absolutely unacceptable for me to pay this much for this phone and have so many issues with it, I have factory resetted my phone (Samsung's recommendation) in order to fix the first issue listed above, multiple times and it did not work.
At this point I really don't know what to do, Samsung support has been useless in this, I don't wish to replace my phone right now as I need it to much to even give up for one day, If anyone has any advice/fix other than factory resetting, I'll happily try it.
Thank you,
GGgamer16
Sounds like a factory reset is needed. I just tried all you mentioned with zero problems on the newest update w/ navbar options and experienced none of that. Speaker problem is most likely hardware related.
Anyone had any luck getting rid of the wifi disconnect? The issue where wifi disconnects showing a ! next to the wifi symbol on the status bar?
*Hooligan* said:
Anyone had any luck getting rid of the wifi disconnect? The issue where wifi disconnects showing a ! next to the wifi symbol on the status bar?
Click to expand...
Click to collapse
You try changing your WiFi channel? Using 5ghz or 2.5ghz? I use Wifi 100% of the time I'm home and never have any issues with disconnects.
brandonc0526 said:
You try changing your WiFi channel? Using 5ghz or 2.5ghz? I use Wifi 100% of the time I'm home and never have any issues with disconnects.
Click to expand...
Click to collapse
Yeah I have tried changing channels. It didn't matter. I'm on 2.4 GHz.
I found a possible fix from another forum. I changed my wifi encryption from wpa2 AES/tkip to wpa2 tkip only last night and was rock solid after that point. I didn't have any more wifi issues... Just wanted to mention this change for other people. I usually got 5+disconnects every night. I'm gonna try just the AES option tonight and see how it acts.

anybody having issues with wifi and mobile data (T-Mobile)

I'm getting tired of it, wifi disconnects and reconnects or flat out doesn't work, mobile data flat out doesn't work most times unless I reboot the phone for either of them to work. I'm rebooting about 4-5 times a day just to get either working. I'm at my wit's end and about to get rid of this thing as soon as I can.
I generally love this phone, but I'm seeing similar issues. WiFi says connected, but I don't get any data. I thought it was my network at first, but noticed other devices working. Tested network while my phone was acting like this, and my WiFi and network were working great.
Separately, my phone sometimes won't dial out. I use Google Voice, so I'm not sure if it's the phone or Google that's not working, but it's very frustrating. The dial screen comes up, then immediately disappears. No errors or anything to indicate that it ran into problems. The dial screen just flashes. Rebooting seems to fix that. But all very frustrating. Especially when I'm trying to call someone while driving. I don't want to have to look at the screen. I want to be able to tell the phone to call and know it's going to do it. Instead, I tell it to call, it confirms it will call, then nothing.
chris.arney said:
I generally love this phone, but I'm seeing similar issues. WiFi says connected, but I don't get any data. I thought it was my network at first, but noticed other devices working. Tested network while my phone was acting like this, and my WiFi and network were working great.
Separately, my phone sometimes won't dial out. I use Google Voice, so I'm not sure if it's the phone or Google that's not working, but it's very frustrating. The dial screen comes up, then immediately disappears. No errors or anything to indicate that it ran into problems. The dial screen just flashes. Rebooting seems to fix that. But all very frustrating. Especially when I'm trying to call someone while driving. I don't want to have to look at the screen. I want to be able to tell the phone to call and know it's going to do it. Instead, I tell it to call, it confirms it will call, then nothing.
Click to expand...
Click to collapse
I'm getting the same problems and it's annoying the hell out of me I'm paying this phone off but I'm about to just ditch it buy a pocofone and just pay im this off separately or try to trade it in for a one plus 6T

Categories

Resources