[Q] Google apps (Gmail, Market) not working! - Desire HD Q&A, Help & Troubleshooting

I have been using CM7 for about a year now without any problems. It was about 3 days back that I started experiencing problems accessing Gmail and Android Market from my Desire HD. The Gmail does not sync anymore and the Android Market doesn't show up. I have upgraded to CM 7.2 to see if it resolves the issue but to no avail. Help me!!

how?

Might be something with the market data. Go to apps>all apps and find the android play store, then delete all data. reboot after For gmail, remove the account, then resync after a reboot. There are a few more apk's that have to do with google accounts, I can't remember them off the top of my head, but wiping their data then rebooting may help.

xxkid123 said:
Might be something with the market data. Go to apps>all apps and find the android play store, then delete all data. reboot after For gmail, remove the account, then resync after a reboot. There are a few more apk's that have to do with google accounts, I can't remember them off the top of my head, but wiping their data then rebooting may help.
Click to expand...
Click to collapse
But I did a complete wipe and then flashe.d the latest CM 7.2 and still the same issue

Related

Can not download apps from Google Play due to error 921

Hello,
I have been having this issue for over a week now, I can't download any apps. I am on ICS 4.0.4 which I received through official Google update. The problem did start after the update. Attached is a screenshot of the error I receive when attempting to download Angry Birds Space. It says
"Angry Birds Space" could not be downloaded due to an error. (921)
I have Googled the error and people have suggested that clearing 'Google Services Framework' and 'Google Play' data + cache then restarting has resolved the issue for them. I have tried this many times to no avail. Others are saying that the error is at Google's side and should rectify itself, but a week with the error is excessive.
I am newish to Android and am not looking to flash a custom ROM at the moment. But if that's what needs to be done then I will give it a shot. I'm just not sure if that would even fix the issue.
Please help!
This problem happened to me too right after updating to 4.0.4. (stock).
I am sure it's on Google's side because I resolved mine through contacting Google support with detailed description of my problem. They said they recently had some problems causing this to happen and they resolved it remotely. Now I am able to update/download with no problems at all.
cipheruin said:
Ths problem happened to me too right after updating to 4.0.4. (Stock).
I am sure it's on Google's side because I resolved mine through contacting Google support with detailed description of my problem. They said they recently had some problems causing this to happen and they resolved it remotely. Now I am able to update/download with no problems at all.
Click to expand...
Click to collapse
Alright, do you happen to have the URL to Google Support?
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
gokpog said:
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
Click to expand...
Click to collapse
That did it! I can now download apps again! Thank you very much.
I'm not really sure if this works for everybody but adding a second gmail account solved the issue for me.
Try reinstalling the Google play store apk. I'll shoot you the latest if you need it
Sent from my i9250 [GSM) Galaxy Nexus
Not only 4.04
I'm on stock 4.02 and I have the same problem - error 921 during updating, so I can't update anything That's Google Play problem, I suppose.
gokpog said:
If deleting data and cache of the Market/Play Store App doesn't help, try deleting and re-adding your Gmail Account.
Click to expand...
Click to collapse
+1 but also before deleting and re-adding your gmail account also clear data and cache from googleservicesframework.apk
I've had this problem 2-3 times before, you just clear data and cache for Google Play and for Google Services Framework, reboot and you should be good to go. I've never needed to remove and re-add my google account
jericho7 said:
I've had this problem 2-3 times before, you just clear data and cache for Google Play and for Google Services Framework, reboot and you should be good to go. I've never needed to remove and re-add my google account
Click to expand...
Click to collapse
sometime it wasn't enough and re-adding your gmail account solved it ... i think i has to do with the automatic downloading of apps when your first flash a new rom (after a complete wipe)
Worked, thanks very much!

Apps won't download from Play Store

I can no longer download apps from the google play store. I press download, it says "Downloading...", the loading bar has small lines going across it, but progress never starts, and it sits there like this. Does anyone know how to fix this? I am running Tiny CM10.1.
My problems with the play store were solved when I wiped and reinstalled from scratch. This a sudden thing, or have you made any changes lately?
Others have also reported success by going in to Apps Management and choosing "Clear Data" for the Google Play Store. (There's also a Google Play Services in the list...not sure if it's necessary to clear that, too.)
I have had this problem somewhat recurringly on this rom, it didn't work for a while, then I cleared play store, download manager, basically anything with Google in the name. Other times this fixed it, but this time it wouldn't work even after a restart. I ended up getting it to work by rebooting to recovery, wiping cache, and restarting.
c_raethke said:
I have had this problem somewhat recurringly on this rom, it didn't work for a while, then I cleared play store, download manager, basically anything with Google in the name. Other times this fixed it, but this time it wouldn't work even after a restart. I ended up getting it to work by rebooting to recovery, wiping cache, and restarting.
Click to expand...
Click to collapse
I Just had the same problem. Here is how I fixed it,
- Uninstalled updates for Google Play
- I added a New Google Account.
- I Then signed into the new Google Account, Then Sign Into Your Main Account
And "BOOM" problem solved.
I never had this problem until recently and it's happened several times now. It seems to happen after a major change to my system ie rom update or multiple app updates or Tibu restore I not really sure. I tried several methods of un-installing & re-installing the play store app and wiping it's cache and data with varying degrees of success.
What has worked every time without fail is a complete cache wipe with "CacheMate for root users" app.
Sent from my cm_tenderloin using Tapatalk 2

[Q] Incredible reinstall CM7.2, gapps issue, and Force Close problems

I have been very thankful for CM7.2 and my rooted Droid Incredible. Its been a great phone for me and saved me tons of money by staying a great device to use. However I recently ran into some issues that made me think I needed to do a factory reset, wipe, and reinstall CM 7.2 and google apps.
So I downloaded the CM 7.2 for droid Inc and the gapps-gb-20110828-signed.zip file. I did a factory reset from within the phone privacy settings and rebooted into recovery using Rom Manager. I then wipe the data and cache and installed CM 7.2 and then the google apps. After a restart though, the google apps had not installed and I got multiple force closes. In addition, all the google accounts were still saved which I didn't expect since I had done a factory reset and wiped all the data. Even the Wifi passwords were still saved because I didn't have to enter any to access wifi. Some apps were still installed as well like Contacts +. So it seems like something didn't go right with the install.
If I installed gmail, google voice, etc from Google Play store on my phone, then I would get a Package Installer error and it would force close causing the app to not install. I could install apps to my phone using the Google Play store website on a computer. When I restarted my phone though all the newly installed apps would be gone and I would have to install them again. I made sure I was installing them to the phone and not the SD Card as well.
Other things aren't working right either. For instance the adw.launcher home button doesn't take me back to the default home screen. Pushing the button I get haptic feedback but no action for it. No setting for it under "settings" caused any change.
I did clear data on the google play store thinking that would help with the install of the apps but that didn't help either. I still get force close issues.
I am at a loss at this point and not sure what to do next.
cantstandya said:
I have been very thankful for CM7.2 and my rooted Droid Incredible. Its been a great phone for me and saved me tons of money by staying a great device to use. However I recently ran into some issues that made me think I needed to do a factory reset, wipe, and reinstall CM 7.2 and google apps.
So I downloaded the CM 7.2 for droid Inc and the gapps-gb-20110828-signed.zip file. I did a factory reset from within the phone privacy settings and rebooted into recovery using Rom Manager. I then wipe the data and cache and installed CM 7.2 and then the google apps. After a restart though, the google apps had not installed and I got multiple force closes. In addition, all the google accounts were still saved which I didn't expect since I had done a factory reset and wiped all the data. Even the Wifi passwords were still saved because I didn't have to enter any to access wifi. Some apps were still installed as well like Contacts +. So it seems like something didn't go right with the install.
If I installed gmail, google voice, etc from Google Play store on my phone, then I would get a Package Installer error and it would force close causing the app to not install. I could install apps to my phone using the Google Play store website on a computer. When I restarted my phone though all the newly installed apps would be gone and I would have to install them again. I made sure I was installing them to the phone and not the SD Card as well.
Other things aren't working right either. For instance the adw.launcher home button doesn't take me back to the default home screen. Pushing the button I get haptic feedback but no action for it. No setting for it under "settings" caused any change.
I did clear data on the google play store thinking that would help with the install of the apps but that didn't help either. I still get force close issues.
I am at a loss at this point and not sure what to do next.
Click to expand...
Click to collapse
I had same issue... But its a easy fix...boot to cwm reset wipe system and boot and cache and data and dalvik..Reinstall rom and gapps... after 1st boot wait a min or two.. open terminal type...su...then enter to get superuser then type..fix_permissions..then enter...this command will fix permissions...after thats done..type reboot...phone will reboot...you should be good to go...this only works with cm7-cm9..its done auto in cm10+ at boot..

Google app crash

Hi, any help would be greatly appreciated.
I decided to update Google Play Services on my G4 (android 6, stock rom) and since then, all Google apps (gmail, google keep, google play store,...) keep crashing.
I downloaded Google Play Services 8.7.03 on apkmirror and I chose the variant 440 (arm64 + arm, android 6.0+ and nodpi)
I can't deactivate or uninstall Google Play Services and I wish there is another option than restoring the entire phone...
Try a few different versions of Play Services?
Hi, thanks for your answer.
I've called a friend who also has a G4 (android 6) and asked him what is his version of Google Play Services. He has the 8.7.03 (variant: 440), the exact version I manually installed.
I saw on forums that I could try to delete my google accounts (which I did, but Google apps are still crashing and now I have a notification telling me I have to link the phone to a gmail account, but I can because Google Play Services crashes all the time).
I also tried to reboot, clear the app's data, uninstall all updates and reinstall the right version,... but still crashing.
I'll try one last time everything I've already tried and if it doesn't work, I'm afraid I'll have to reset to factory settings...
Can you just reflash the system partition and not touch user data? I think that might work.
Sent from my LG-H812 using Tapatalk
Reflash? Do I need root for that? My phone is not rooted (but I was just wondering if there is a way to root the G4 under android 6 without touvhing the bootloader)
Update: I reset to factory settings, now I have to get everything back on the phone.
One advice: never manually install Google Play Services, I've read loads of people commenting that they had the same kind of trouble.
Even if you install the right version (the version I manually installed was the exact same than my friends')

process.acore has stopped (clearing contact storage won't work)

My fiancee has a fire phone, and she's had it for a few years. For the most of it, she's been using CM11 as her custom ROM. A few weeks ago, she mysteriously got it, and it wouldn't go away except when she disabled contact storage, but then she couldn't make phone calls. She then removed the dialer and it caused even more problems. I had to fully wipe her phone and re-flash back to Fire OS to get her dialer back. I then put CM11 back in, and everything was fine for awhile. Four days later, when Facebook updated, it did it again. We deleted Facebook, deleted the cache from contact storage, all that crap shown on Youtube, and still nothing. She opens up Chrome, it would pop up "process.acore has stopped", same with PlayStore. I wiped her phone again, then flashed her phone over to SlimKat, wiped dalvik cache, system, data, etc. It worked fine for a few days, then she opened up Cortana, and it's doing it again.
What apps have you disabled or uninstalled and/or installed since last wipe? Did you set it as a new phone after tou reinstalled cm11 or slimkat?
Try safeboot by clicking power button, then click reboot. Hold both volume up and down button while it fully reboots. You will see safeboot logo on screen. See if you get same error in safeboot. If not, then a change you are doing after fresh install is messing up your phone. Do a fresh install, then restore/install/uninstall one app at a time to see which app is responsible.
Every time I factory reset the phone, it's fine for awhile until some random app causes it again. The cause is different every time. At first, Facebook was the cause, then adding another Gmail account, then Reddit. We'll try your advice then get back to you.
If it is fine for a while, it is probably being triggered by some system app such as Google play services updating itself. I would suggest disable auto updates in play store and disable Amazon store if you haven't already. When phone prompts you that app updates are available, update one app at a time, (if have titanium backup and rooted, can backup the app before you update it). Once you find the culprit, open it in play store and disable auto update by un-checking the option by clicking three dots on top right. I had to do that for google play services because it was causing similar issues. Your issue may be related to contacts as well as calendar (clear calendar data but do not disable default calendar app from amazon)or one of the related background processes that is automatically updated but the updated version becomes incompatible with kit Kat causing all apps that depend on it to force close.
Check if your Google play services is newer than 10.0.84 version at the time acore error starts happening. If it is newer version then go to apk mirror website and download 10.0.84 version, uninstall the newer one and install this older one. Please do update if anything you did fixed the problem. Thanks.
Sent from my SD4930UR using XDA-Developers Legacy app

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