I know this probably applies to a very narrow audience to begin with, but is anyone else having issues getting emails pushed to their phone/K9 Mail from GoDaddy hosted imap accounts? I've used K9 for my work email account for over a year now and never had any issues, emails would get pushed to my phone almost immediately after being received on our GoDaddy hosted imap account. However, about a week or so ago, I noticed that I would get Outlook desktop notifications well before I would get the same email pushed to my phone. After observing this behavior for the past week and testing a few things out, I've narrowed it down to either the way K9 Mail interacts with GoDaddy's mail servers, or GoDaddy's mail servers themselves.
On my phone, I set up two imap accounts in K9, one a gmail imap account and the other my work imap account (hosted by GoDaddy). I sent a single email addressed to both the gmail account and the work account and every single time I did this test, the email would be pushed to the gmail account almost immediately, whereas it would take at least 15 minutes for the same email to be pushed to my work account. This happens on both wifi and 3G/4G, which rules out network configurations as being the root cause of the problem.
As much as I would like a solution to this problem, I'm more curious as to whether anyone else has noticed this problem, and if so, they can perform the same test described above to see if they get the same result.
solution
AwkwardBarnacle said:
I know this probably applies to a very narrow audience to begin with, but is anyone else having issues getting emails pushed to their phone/K9 Mail from GoDaddy hosted imap accounts? I've used K9 for my work email account for over a year now and never had any issues, emails would get pushed to my phone almost immediately after being received on our GoDaddy hosted imap account. However, about a week or so ago, I noticed that I would get Outlook desktop notifications well before I would get the same email pushed to my phone. After observing this behavior for the past week and testing a few things out, I've narrowed it down to either the way K9 Mail interacts with GoDaddy's mail servers, or GoDaddy's mail servers themselves.
On my phone, I set up two imap accounts in K9, one a gmail imap account and the other my work imap account (hosted by GoDaddy). I sent a single email addressed to both the gmail account and the work account and every single time I did this test, the email would be pushed to the gmail account almost immediately, whereas it would take at least 15 minutes for the same email to be pushed to my work account. This happens on both wifi and 3G/4G, which rules out network configurations as being the root cause of the problem.
As much as I would like a solution to this problem, I'm more curious as to whether anyone else has noticed this problem, and if so, they can perform the same test described above to see if they get the same result.
Click to expand...
Click to collapse
I had the same problem and had to upgrade my app. Made by the same people who made k9, there's an app called kaiten. That worked like a champ. Hope that helps! I had to switch for my email coming from my graphic design business.
Thanks for the reply. I've tried out several apps that include push support, including Kaiten, with the same results. The problem is either with K9 and the way it works with GoDaddy's email servers, or GoDaddy itself. I'm sure there's 0 chance of finding out which one since both can just blame it on the other.
Solution
Just wanted to follow up and not leave this thread hanging in case someone else runs into this issue, but the problem has been pinpointed and resolved. It turns out that when when you set the incoming server to imap.secureserver.net for GoDaddy-hosted email accounts, there are a total of four physical mail servers available and you are randomly assigned to one of them for access when you establish your imap connection. Two of the servers support imap idle ("push" email) and two do not, which is why sometimes push email works and other times it does not. It depends one which server you end up at when establishing the connection. To remedy this problem, instead of setting the incoming server to imap.secureserver.net, which will land you at one of the four GoDaddy mail servers, enter one of the two mail server IPs that DO support imap idle: 72.167.82.19 and 97.74.135.193
One thing to keep in mind is that on the off chance that the IPs for GoDaddy email servers change, you will obviously not be able to establish a connection and will need to reconfigure your email settings with the correct server address.
Full credit to Ashley Willis for finding the root cause and providing the solution, and Bernhard Redl for troubleshooting the issue as well, both of whom are devs for the K9 mail app.
AwkwardBarnacle said:
Just wanted to follow up and not leave this thread hanging in case someone else runs into this issue, but the problem has been pinpointed and resolved. It turns out that when when you set the incoming server to imap.secureserver.net for GoDaddy-hosted email accounts, there are a total of four physical mail servers available and you are randomly assigned to one of them for access when you establish your imap connection. Two of the servers support imap idle ("push" email) and two do not, which is why sometimes push email works and other times it does not. It depends one which server you end up at when establishing the connection. To remedy this problem, instead of setting the incoming server to imap.secureserver.net, which will land you at one of the four GoDaddy mail servers, enter one of the two mail server IPs that DO support imap idle: 72.167.82.19 and 97.74.135.193
One thing to keep in mind is that on the off chance that the IPs for GoDaddy email servers change, you will obviously not be able to establish a connection and will need to reconfigure your email settings with the correct server address.
Full credit to Ashley Willis for finding the root cause and providing the solution, and Bernhard Redl for troubleshooting the issue as well, both of whom are devs for the K9 mail app.
Click to expand...
Click to collapse
Thank you for this as i have been searching high and low for a solution
so my company is hosting on godaddy and i got an email account with them i need for business, can you confirm this is still working? I will make the changes in my settings now and check to see if it works, what are your other settings?
I dont want to set my phone to check at set intervals every 1 minute is too much but what i need (ie push) but even every 15 minutes is too burdensome.
Would you mine running me through the settings for your phone?
btw im using the full paid version of aqua mail just recently and if there is a better app i can just refund this one and get another that will work. thanks
---UPDATE---
I tried editing my settings the first IP 72.167.82.19 would not take saying something about an incoming server error, the second one (97.74.135.193) did work but I am not receiving my emails until the 15 minute interval, Has anyone found a solution to this yet? or switching email providers is only way?
I've been using the 97.74.135.193 address for a nice long while now so I can't comment on whether or not the 72.167.82.19 is working still. It's possible GoDaddy has changed that mail server's address. After having used this "solution" for almost a year now, I can say that it works most of the time as far as pushing emails immediately to my phone as soon as they hit the mail server. What I've noticed is that when I'm on 3G, it will work as it should all the time, but sometimes when I get back to work and connect to the office wifi, my emails will only arrive at the set polling intervals.
My settings are as follows:
Incoming Mail
Username: user@domain.com
Pass: ************
IMAP Server: 97.74.135.193
Security: SSL (always)
Authentication: Plain
Port: 993
Auto-detect IMAP namespace: (checked)
Show only subscribed folders: (unchecked)
Use compression on network: (all three checked)
Outgoing Mail
SMTP server: smtpout.secureserver.net
Security: SSL (always)
Port: 465
Require sign-in: (checked)
Authentication: Automatic
Username: user@domain.com
Password: ********
AwkwardBarnacle said:
I've been using the 97.74.135.193 address for a nice long while now so I can't comment on whether or not the 72.167.82.19 is working still. It's possible GoDaddy has changed that mail server's address. After having used this "solution" for almost a year now, I can say that it works most of the time as far as pushing emails immediately to my phone as soon as they hit the mail server. What I've noticed is that when I'm on 3G, it will work as it should all the time, but sometimes when I get back to work and connect to the office wifi, my emails will only arrive at the set polling intervals.
My settings are as follows:
Incoming Mail
Username: user@domain.com
Pass: ************
IMAP Server: 97.74.135.193
Security: SSL (always)
Authentication: Plain
Port: 993
Auto-detect IMAP namespace: (checked)
Show only subscribed folders: (unchecked)
Use compression on network: (all three checked)
Outgoing Mail
SMTP server: smtpout.secureserver.net
Security: SSL (always)
Port: 465
Require sign-in: (checked)
Authentication: Automatic
Username: user@domain.com
Password: ********
Click to expand...
Click to collapse
Thank you for this, I am on my way off the work so ill have to check the actual settings again at lunch but so far with the same server, im not getting push, still taking 15 or 30 minutes to receive even though i have check intervals at 15 minutes.
Should i be talking to aqua mail or godaddy or both?
this is boggling my mind.
I hear ya, it sucks and it's frustrating. Like I mentioned before, I'm using the 97.74.135.193 address right now at work and I can tell my emails are being pushed correctly because I'm receiving them within a minute of the "sent" time stamp and well before the email is picked up on Outlook on my desktop.
I haven't used aqua mail before, so I couldn't tell you how to get in touch with some support staff. I can tell you it was a hassle to get in touch with the K-9 devs and ended up taking a month or two and multiple emails before I got a response. Best of luck trying to get an answer from GoDaddy. I tried calling support with zero luck and started making some noise in the forums about it (http://support.godaddy.com/groups/email/forum/topic/imap-email-not-being-pushed-to-phones/) with no luck. Ultimately, GoDaddy says they don't support IMAP Push/Idle function, even though it had worked consistently for about a year and now only works intermittently. Let me know if you have further success or find something new that works.
AwkwardBarnacle said:
I hear ya, it sucks and it's frustrating. Like I mentioned before, I'm using the 97.74.135.193 address right now at work and I can tell my emails are being pushed correctly because I'm receiving them within a minute of the "sent" time stamp and well before the email is picked up on Outlook on my desktop.
I haven't used aqua mail before, so I couldn't tell you how to get in touch with some support staff. I can tell you it was a hassle to get in touch with the K-9 devs and ended up taking a month or two and multiple emails before I got a response. Best of luck trying to get an answer from GoDaddy. I tried calling support with zero luck and started making some noise in the forums about it (http://support.godaddy.com/groups/email/forum/topic/imap-email-not-being-pushed-to-phones/) with no luck. Ultimately, GoDaddy says they don't support IMAP Push/Idle function, even though it had worked consistently for about a year and now only works intermittently. Let me know if you have further success or find something new that works.
Click to expand...
Click to collapse
so you are using the paid version of the K-9 email app correct?
I will give that a try because aquamail is not working like that, i am receiving emails when my app checks in 15 minute intervals, but i dont want the phone to keep checking like that
UPDATE**************
EVeryone use Kaiten, i wasted money on Aquamail, doesnt work properly, Kaiten just pushed, will try again and report throughout next couple days, but first email pushed right away!
I am so happy, thank you AwkwardBarnacle for all your help!
I'm currently using the free version of K-9 Mail (https://play.google.com/store/apps/details?id=com.fsck.k9&hl=en), which is without a doubt the best mail app I've come across. I've used several different hosts on this app and the only one that doesn't always push mail as it should is GoDaddy. I would definitely recommend trying it out. The link up there is for the marketplace app, but you can download the newest updates from the developers' page: https://code.google.com/p/k9mail/downloads/list
I'm currently using 4.508 and it's totally stable. Haven't run across any problems yet.
AwkwardBarnacle said:
I'm currently using the free version of K-9 Mail (https://play.google.com/store/apps/details?id=com.fsck.k9&hl=en), which is without a doubt the best mail app I've come across. I've used several different hosts on this app and the only one that doesn't always push mail as it should is GoDaddy. I would definitely recommend trying it out. The link up there is for the marketplace app, but you can download the newest updates from the developers' page: https://code.google.com/p/k9mail/downloads/list
I'm currently using 4.508 and it's totally stable. Haven't run across any problems yet.
Click to expand...
Click to collapse
Interesting, for me, both k-9 and aquamail did not work for godaddy push email, but kaiten seems to be working "eventhough godaddy doesnt support" I dont know what is right anymore, but all i know is i press the button on my computer and send a test email from my gmail account and i hear my phone beep before i lift my phone off my mouse (well within 2-4 seconds.) Aquamail and k-9 were not able to do it. maybe i wasnt getting the settings right for k-9, but i definitely didnt have to do anything with kaiten, worked immediately. Plus the UI for kaiten is much cleaner than K-9 and aquamail is just awful and hard to read.
**UPDATE***
k-9 does work with the server as awkwardbarnacle suggested, it was not working before when i was using the imap.secureserver.net that is listed in godaddy support and what they recommend over the phone.
aquamail is confirmed to NOT work however, even with the new server configuration. so its up to user preference. between kaiten and k-9, both work.
Related
Hi all,
Just upgrading to new Imate ROM. Now it seems that Universal has push email can anyone recommend an Exchange SP2 direct push email provider for consumer market? Many thanks for taking the time to read.
Tom C (UK) :lol:
The onlyone I know for the moment is 4smartphone.net - if you find any better (means cheaper), let me know!
Some report are saying 4smartphone.net takes 30 seconds to push an email to your device, rather than 5 seconds or less that others are getting via their own exchange servers.
Its worth asking these website exchange account providers what frequency they run the push 'heartbeat' at - you might end up with a big bill if they haven't set the Exchange/firewall to a reasonable rate.
Device SMS Address
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Re: Device SMS Address
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
If you're using the aku2 rom then you don't need an sms address. The MSFP/Direct Push works via http not sms. Waaaaaay better!
Settings
I think it is that version. I'm using the new ROM version 1.30.68 with Radio version 1.09.00. I can see the push mail icon in Comm Manager, but it's greyed out, so I'm not sure where to go from here. The 4smartphone support pages are not exactly informative.
Can anyone point me to a website about setting this up? My searches are not getting me far.
Thanks.
Re: Device SMS Address
jdee246 said:
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
If you're using the aku2 rom then you don't need an sms address. The MSFP/Direct Push works via http not sms. Waaaaaay better!
Click to expand...
Click to collapse
Is the AKU2 ROM available?
Where?
Thanks
Steve
Its a test aku2 universal rom...
http://forum.xda-developers.com/viewtopic.php?t=42743
Got it working
Just need to ignore the instructions on the 4smartphone web page about SMS Device.
From the moment of clicking send on my Desktop to the email arriving in my device inbox the time taken is about 25 secs, which includes gmail forwarding it to the 4smartphone address.
4smartPhone Help!!
Glad to hear that you got the SMS problem sorted which help me out too. I can now sync with contacts but what do I do for the email. Do I have to set an account up on WM5 which I have done but there is no push coming through I have to manually send and receive. Any help much welcome. Thanks
You need to set it up using active sync in WM5. You will need to add a server (secure.4smartphone.net) then your username, password and domain (4smartphone). It will then sync using the GPRS connection.
I've got Outlook desktop, Outlook Web Access (with smartphone) and Outlook on WM5 all synchronizing nicely. My only problem is that I have three pop email account on Outlook desktop, but 4smartphone only seems to work with one.
And just to add the obvious, you need to have email being forward to the address that you got @smartphone.com
Re: Device SMS Address
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
4Smartphone.net are US based, where email to SMS is very common. It took the Americans about three years to wake up to the fact that everyone else in the world has to pay for SMS messages to be sent - hence the new push technology from Microsoft.
What they are referring to is a feature known as AUTD (always up to date) which is how Exchange used to do push. A specially created SMS text message would be sent to your phone which told your device that something had changed, and it would then do a sync.
I am told that it worked very well - it is just unfortunate that for everyone outside of the USA the feature would cost many thousands to run for each single user.
Simon.
4smartPhone Help!!
Thanks for your quick reply. I have forwarding set up and all the correct settings for Active Syn in WM5, UserName, Password, Domain and Save password. Under the Options in ActiveSync there now appears and Exchange Server with the following selected Contacts, Calendar, E-Mail, Tasks.
I'm still not sure though what to do with the email all the above are syncing via 3g. In the Messages section do I have to create a new account and if so what are the correct setting for this?
Thanks again for the help and suggestions.
Tom C.
When it syncs with the Exchange server it automatically goes into the Outlook email inbox on your device. If you've previously been synchronizing with the desktop it wipes out those emails, which is why I'm trying the Pro version of 4smartphone and synchronising all three.
Have you checked if test emails you are sending are reaching the 4smartphone email address? You can do that by logging into the web version of Outlook via the link on their website.
Also the push email icon in Com Manager should now be working and it will say Microsoft DirectPush at the top.
That may not be much help, but I am also completely new to this.
4smartPhone
Once again thanks for the help. Just about got it sorted as I read your reply. The missing link for me is that the you don't have to sent up a seperate email account I was looking for server addresses extra but all those go under ActiveSync. Getting mails fine now but not too sure yet about sending them. Are yours sending fine or is there a delay?
Thanks again, you are still once step ahead of me
I've got Push email working with mail2web.com and have a few questions:
I've gota couple of email addresses that won't forward to my mail2web email account and I don't really want to use mail2web's harvester as that only checks once every hour, so I was wondering whether it's possible to set Outlook on my PC to synce with my mail2web account so that my PC will download emails from my POP accounts, then upload them to my mail2web server, which then pushes the emails to my phone?
Or is there a simpler way to do it?
Also, when I reply to an email that's been pushed the reply address is always my mail2web email address, which is a pain as it confuses people and gets rejected by my email groups. How can I change the default address that my replies go from, or even just change them on each email as I reply?
I'm sure I'll have more questions soon.! Cheers.
paulrockliffe said:
Or is there a simpler way to do it?
Also, when I reply to an email that's been pushed the reply address is always my mail2web email address, which is a pain as it confuses people and gets rejected by my email groups. How can I change the default address that my replies go from, or even just change them on each email as I reply?
Click to expand...
Click to collapse
Yup, use 4smartphones.net.
IT'S FOUR QUID A MONTH!
HI
i m using tmobie mda (usa) with the data plan and with the i can configure my pop3 email account on my phone and make to get the emails automaticaly after certain time
so then why do we need exchange server for
i mean i can be wrong too but if i m wrong can someone tell me the right thing
Thanks
I recommend Mail2Web, the simple setting and most important it is FREE.
Guys,
Cant seem to get Yahoo emails into my MDA Compact III handset.
I have gone thru the instructions, and filled in the email addy on page 1.
I am not sure what to put in for the User Name on page 2. I have tried using the email addy, and the email addy without the @yahoo.com bit. Neither work.
Obviously the password is in and saved.
On page 3 it is showing the settings as greyed out POP3 and Yahoo.
Page 4 shows Incoming mail: pop.mail.yahoo.co.uk (this was already filled out, I have tried this as a .com as well)
Outgoing mail: smtp.mail.yahoo.co.uk (this was already filled out, I have tried this as a .com as well)
Domain: this was not filled in.....
I have asked for it to connect to both 'The Internet' and 'T-mobile Internet' neither have worked.
When ever I try to 'Send and Recieve' it always just comes up with a screen saying 'Incoming E-mail Password' showing my User Name, Password and Domain. But wont do anything more.
Can anyone confirm what format a user name should be. And also if the Domain is a req firld, and what it could be.
Thanks
Matt
The user name can be anything you want displayed on your sent e-mail, I use Mike Alder in this box and it works fine, the Domain box I leave blank.
From what you describe you have let the device set itself up automatically, I configured mine manually, you can still do this, but first I would check in your e-mail application on the PC what the pop3 address is "pop.mail.yahoo.co.uk" might be the automatically loaded value - but is it correct? - I don't use Yahoo so sorry I can't be more specific - Mike
Can i add my hot mail as well?
thanks
ASZ
I think yahoo charge for their pop email service. hotmail is free to use, and even comes with all facilities for mobile devices to receive and download email.
To connect to yahoo for free via your desktop you can use a freeware application called yahooPops which runs as a pop3 server on the desktop (to which your client eg outlook talks to ), and on the back end it connects via html, translates and downloads the emails for you. Not sure it exists for pocketpc.
Other ways from the browser on the pocketpc you can use mobile.yahoo.com, or used to be a wap.yahoo.com or wap.ou.yahoo.com , which is a text only mail service.
hi all,
i have had my MDA CIII for 4months now. And i used the auto steps walkthrough to setup the yahoo. and surprisely it actully worked....that was until the other day. I dnt knw whats happened, but its like they have blocked me out or something . I am bit curious to why all of a sudden it has stopped. i know the fact you are suppose to pay for pop3 access, but then how comes its been working fine for like 4mnths.
can anyone think why it might not be working anymore?
thnx,
Snoop
Hi,
Just to update things...
I eventually managed to get yahoo email pushed to my phone by subscribing to the £12.00 a year premium yahoo account. It's worked a treat since I joined it.
Not sure why it stopped working for you, or more accurately, how it worked in the first place! But the solution is to join the premium service...for me, it's worth every penny
Matt
mtrob said:
Hi,
Just to update things...
I eventually managed to get yahoo email pushed to my phone by subscribing to the £12.00 a year premium yahoo account. It's worked a treat since I joined it.
Not sure why it stopped working for you, or more accurately, how it worked in the first place! But the solution is to join the premium service...for me, it's worth every penny
Matt
Click to expand...
Click to collapse
hey matt,
ye i know i was proper shocked the 1st few months when it was working. altho it wasnt the best. bcoz my mda kept reading both normal emails and bulk mail at same time. and i get 100's of bulk mail throughtout the day. i not to bothered enough to receive yahoo mail by paying £12. I have web'n'walk from t-mobile, i recon im better off just checking it using the wap version of yahoo mail website. which is what i would recommend if yahoo isnt your primary account.
Snoop
Good point - I have the w'n'walk, but love the push email thing and since this is my main email, it's great to keep bang up to date! Its amazing how little I use email from my home computer now.
I am lucky that I get hardly any spam into my inbox (touch wood) - and the premium yahoo (aledgedly) has better spam protection...
Matt
Hi Everyone,
There has been a lot of discussion about the best way to use email on a smartphone like the Tytn. Does everyone use the IMAP protocal for best results?
Personally, I get A LOT of mail for work and I would love to find a way to get the mail I want but not have to deal with junk mail and other emails that are automated on our side workwise.
Any suggestions?
ackerchez said:
Hi Everyone,
There has been a lot of discussion about the best way to use email on a smartphone like the Tytn. Does everyone use the IMAP protocal for best results?
Personally, I get A LOT of mail for work and I would love to find a way to get the mail I want but not have to deal with junk mail and other emails that are automated on our side workwise.
Any suggestions?
Click to expand...
Click to collapse
is your work email PUSH email? or just pop3?
walshieau said:
is your work email PUSH email? or just pop3?
Click to expand...
Click to collapse
Hey walshieau, Thanks for getting back to me. My email is a simple pop3 account.
ackerchez said:
Hey walshieau, Thanks for getting back to me. My email is a simple pop3 account.
Click to expand...
Click to collapse
if the email server supports IMAP then use it....
Or to get full functionality, rent an exchange server mailbox from someone like 4smartphone (for about US$50 per annum) and get push email etc.
IMAP generates a lot more traffic than POP3. Just fetching a single
mailheader (send/receive when there is 1 new mail) yields over 10 kB more
traffic in IMAP. As my one subscription is limited to 10 MB/month, thus
using POP3 makes much more sense (speed could also be an argument,
altought even in GPRS it doesn't differ that much). Conseqently, I have
different entries for the same mailbox (currently: 3 IMAP, 1 POP3).... but
this also has to do with my question:
How do you guys work with different outgoing mailservers?
I have duplicated my mail account 4 times: once for each outgoing
mailserver I want to use. I then just make sure I have selected the
correct mailbox prior to starting a new message. But this hardly is an
elegant solution (I have to fetch mails for all of the accounts to keep
them up to date). As the different mailservers have no log in, I cannot
use them when not accessing via that particular provider. I have been
looking at some mechanism to hack the hosts file, but the tool
"pockethosts" isn't very well suited for this purpose (and haven't found
anything else).
Jörg
email
Hi, I'm currently using 3 email addresses on my phone plus the sync with my pc.(and home pc)
All I've come up with so far is to set all email pop/imap to only download headers, (and 2 of them only set for the last 3 days only),then I need to "select" manually what email I want to read and download them, the rest I leave for outlook to look after on my PC.
At the end of the day I finish up with a lot of "unread" emails on my phone, BUT once sync'd with pc they are all copied across anyway, just in my "outlook" folders, not my phone email accounts, if all that makes sense.
Any replies of forwards on my phone from any email includes my signature "email" that I prefer to use.
ie seperate work, personal etc
cheers
fadge
Server side filtering may be the answer for you.
http://www.modernnomads.info/wiki/index.php?page=Server+side+e-mail+filtering
gmail
I went to Gmail. Now it front-ends 4 different POP3 accounts, and with the spam protection it has it saves me from deleting a lot of crap. Only downside is that although I can read all my email on my Hermes, I can't really manage my Gmail account the way I want from the native mail client on the Hermes. No worries, I can always use the Mobile Gmail java app or go through IE to the mobile Gmail website. It's working for me...ymmv.
So I set up my email on the TP2 and everything works ok except for the fact that I have to click on Send and Receive to retrieve my email! I have another Gmail account that downloads every 5min but the Exchange account does not have that option and the mail is not being pushed to my TP2. Any ideas? or is there a way to set the MS exchange account to also auto dl every 5 min??
oh forgot to mention that my iphone has no issues with the mail being pushed to it
jasonviper said:
So I set up my email on the TP2 and everything works ok except for the fact that I have to click on Send and Receive to retrieve my email! I have another Gmail account that downloads every 5min but the Exchange account does not have that option and the mail is not being pushed to my TP2. Any ideas? or is there a way to set the MS exchange account to also auto dl every 5 min??
Click to expand...
Click to collapse
If you are having your device connect every 5 minutes, this is not push e-mail. This is called pull e-mail. Push is when the server side sends the mail to the device. Pull is when the device connects, checks and grabs new mail. Pull is more resource intensive and drains the battery much faster as a result. Push isn't determined by the device you are using, but by the service you connect to. If your exchange account isn't supporting push, then the device won't either.
As for your iPhone doing push, it isn't the same. Apple maintains an IMAP connection to the mail account for you on their servers and push new mail to you when they see it.
This is a VERY simplified explanation of what actually happens, but hopefully you understand. An easy alternative to having a similar push experience to your iPhone is to use SEVEN. It works in the same manner I described. They check your e-mail for you, and push it to your device when new mail arrives.
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you
Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you