Help! Phone loads boot instead of ROM, and get frozen! - Desire Q&A, Help & Troubleshooting

I've recently sold my rooted HTC Desire with MIUI installed.
However the buyer contacted me today saying the phone is not working.
It was working fine when I sold it to him, but now has the following problems:
- It normally loads the boot screen instead of the ROM.
- In the boot screen everything is frozen ( I know you need to wait 10 sec). It takes a few minutes until it actually registers that you pressed something.
- If you actually do get to go to the recovery screen, it is very buggy - it mostly doesn't respond to pressing the optical button, and sometimes it selects something without you pressing anything.
- If you do get to load the ROM (I've managed to install GingerBurst Sense 2.1 ROM. So I've tried this with this and MIUI), it loads in safe mode, and whenever you lock the screen and try to open it again, the phone resets to the boot screen, which again is frozen...
I've managed to wipe the phone and install the gingerbread rom mentioned above, but the problems still persist.
Does anyone have any idea what's wrong with my phone all of the sudden, and how it can be fixed?
Could it finally have died and there's nothing else I can do?
If it helps, the phone is a HTC Desire Bravo S-ON with ClockWorkMod Recovery v2.5.0.7
Thanks for reading!
Liran

liranh said:
I've recently sold my rooted HTC Desire with MIUI installed.
However the buyer contacted me today saying the phone is not working.
It was working fine when I sold it to him, but now has the following problems:
- It normally loads the boot screen instead of the ROM.
- In the boot screen everything is frozen ( I know you need to wait 10 sec). It takes a few minutes until it actually registers that you pressed something.
- If you actually do get to go to the recovery screen, it is very buggy - it mostly doesn't respond to pressing the optical button, and sometimes it selects something without you pressing anything.
- If you do get to load the ROM (I've managed to install GingerBurst Sense 2.1 ROM. So I've tried this with this and MIUI), it loads in safe mode, and whenever you lock the screen and try to open it again, the phone resets to the boot screen, which again is frozen...
I've managed to wipe the phone and install the gingerbread rom mentioned above, but the problems still persist.
Does anyone have any idea what's wrong with my phone all of the sudden, and how it can be fixed?
Could it finally have died and there's nothing else I can do?
If it helps, the phone is a HTC Desire Bravo S-ON with ClockWorkMod Recovery v2.5.0.7
Thanks for reading!
Liran
Click to expand...
Click to collapse
It all looks like it was dropped or moisture got inside of it. I would try with 2.3 ruu, to get it back to fully stock on all partitions and try it there. If problem continues it's a hardware failure, and if everything works great, then Revolutionary (s-off and root) and a choice of custom rom. However I would stick to stock for selling, unless the buyer requests different.

nlooooo said:
It all looks like it was dropped or moisture got inside of it. I would try with 2.3 ruu, to get it back to fully stock on all partitions and try it there. If problem continues it's a hardware failure, and if everything works great, then Revolutionary (s-off and root) and a choice of custom rom. However I would stick to stock for selling, unless the buyer requests different.
Click to expand...
Click to collapse
You are quite right, I have dropped it hard and got it wet several times, so it probably is indeed a hardware fault.
I'll try your suggestions, but it seems to me like I will probably have to refund the buyer.
Thanks for your help.
Liran

Try with disassembling and cleaning of all connectors.

I've just refunded the buyer.
Thank you both for your help

Related

HTC Desire won't boot past HTC screen

Hi everyone
Apologies if this is in the wrong place.
I've had my desire for about 4 months, rooted it using unrEVOked sucessfully and have played around with a few different roms.
i had leedroid on it maybe 3 weeks ago and it kept going in reboot cycles, which sucked so i changed Roms. last week it started to freeze occasioanlly with my current rom (i'm using MIUI 11.26). now it is just frozen solid basically.
It is stuck on the HTC screen at bootup. If i use the volume down key and power to boot, it will go into bootloader, but when i go and click recovery, it just reboots and does the same thing, freezes at HTC. So i'm unable to get into clockwork.
Any ideas? I've been able to follow instructions and am pretty good with swapping roms around etc, but i'm really stuck with this one
Any help would be appreciated. I'm also wondering if it is not software related.
mine just did that today, i tried to open a Gtalk message but it kept force closing, so i rebooted, now it wont go past the white HTC screen. i also removed the battery, same thing happens...not too sure what to do next
BTW im using the CM6
Is there any solution to this? Mine is stuck at the HTC logo too. Can't get into recovery and clear storage didn't work.
Anybody?
i had something like it i endet up whit download this Ruu update
.shipped-roms.com/download.php?category=android&model=Bravo&file=RUU_Bravo_Froyo_HTC_WWE_2.29.405.5_Radio_32.49.00.32U_5.11.05.27_release_159811_signed.exe
but for this update i think phone need to be unbrandet and i think you need Hboot 0.93 but you can probaly find a older update working whit the Hboot on you phone
1. conect phone to pc whit usb then boot phone in to Hboot (push on back butten and hold it when you power up phone
2. now in Hboot and Bootloader should be maked whit blue then push powere butten one time and wait around 10 sek. ore to is say Hboot USB Plug
3. now Run The RUU update exe file and do what the program say
Btw this well make Clean install on you phone all the things you installede is gone and i think you losse phone nr storede on phone too
But all the things you aplications have left on sd card well be there
Hope this help
you can try take a look here maby it well be a better fix if it works for you
forum.xda-developers.com/showthread.php?t=877876

[Q]Very slow boot, even into recovery

Hi, phone was working fine, been rooted and S-OFF'd for awhile but all of a sudden after a reboot it just takes ages, talking about 5 minutes to boot into recovery (It takes about 5 minutes to get past the initial HTC splash screen, it does start loading the main rom but it takes so long I'm not sure if it'll boot into the rom).
Any ideas? I've wiped everything and nand restored some backups I have at various stages, wiped dalvik etc pretty much anything I can think of.
Haven't tried the RUU method yet as the download is going very slowly, any suggestions?
Have access to recovery and fastboot.
What happens if you are going back to the HTC Desire stock rom. And after that rooting your device back again and see what happens.
Or maybe there is something wrong with your phone (Hardware)
Rednasman said:
What happens if you are going back to the HTC Desire stock rom. And after that rooting your device back again and see what happens.
Or maybe there is something wrong with your phone (Hardware)
Click to expand...
Click to collapse
I have to assume it's hardware. Used an .RUU to go back to stock which worked, but even then I have the same issues. Takes about 5 minutes to get past the splash screen, then the Rom takes about 10 minutes to load, and when it does it's just a black screen with 'CONNECT CHARGER' and an unusable slider/touchscreen.
Looks like it'll have to be sent back, shame.
Yes, I think you should send it back. You should use the stock rom if you are going to send it back, I think HTC isn't happy if they see you are using custom roms etc. ^^
Just send it in for warranty, I had something like the same issue (mine was malfunctioning / crashing / no gps etc.) They did a mainboard-swap
Charlesnasi said:
Just send it in for warranty, I had something like the same issue (mine was malfunctioning / crashing / no gps etc.) They did a mainboard-swap
Click to expand...
Click to collapse
Yeah sending it back tomorrow. Just needed to make sure it was hardware

[Q] screen dead - help

Rooted my Dinc. Installed CM7. All was well for 3 weeks. Used it one day until the battery went dead. Charged and tried to boot. It appears that it goes through the boot sequence (it vibrates) but nothing comes up on the screen. Nada, black.
Any ideas?
Screen might have went bad. You should just try your best to unroot it before you send it in
Sent from my Incredible using XDA Premium App
Have you tried pulling the battery?
Sometimes the phone can get stuck in a state where trying to turn it on results in a series of vibrations but nothing else happening. Pulling the battery resolves this.
Unless flashing a radio, when in doubt pull the battery.
Pulled the battery and re-booted. Nada.
Returned to the Verizon store. Their tech had no luck and ordered a replacement. Verizon ordered a replacement and left me with the phone. They said that when the replacement comes in they will switch it out. I'm hoping that means I've dodged the warranty issue.
Sent from my Xoom using XDA Premium App
elcap373 said:
Rooted my Dinc. Installed CM7. All was well for 3 weeks. Used it one day until the battery went dead. Charged and tried to boot. It appears that it goes through the boot sequence (it vibrates) but nothing comes up on the screen. Nada, black.
Any ideas?
Click to expand...
Click to collapse
That's odd. I had this problem when I went to unroot my phone, being that I had an SLCD and it did not like the 2.1 stock ROM. The screen was blank but it would vibrate and continue to boot.
If this is the case, you could always try to unroot it and see...Here are some instructions on how to do this (its what I had to do)
I went to unroot and flashed a stock 2.1 ROM. Although this sounds correct, there is a problem. The stock 2.1 ROM was made for the release DInc's, and those, my friend, come AMOLED. So by flashing that stock 2.1 ROM, it does not contain the correct hardware drivers to support the display on the newer batch of DInc, the SLCD.
What I did was:
Download the correct ROM that supports the SLCD from here (which can be found on http://dougpiston.com/?page_id=108 )
Rename it to PB31IMG.zip and place that file in the root of your sdcard.
Now since your phone's display doesnt work, like you said it vibrates once, like normal, your phone still functions properly.
Boot your phone into HBOOT and allow it a few minutes (2 minutes to be safe), like normal to find this PB31IMG.zip file. It then will prompt you to press UP to confirm the update or press DOWN to not update. (you will not see this, but if you have flashed a radio then you know this process)
when you press up, it will then start updating to the stock ROM. however, you wont see any of this. just a black screen.
allow that to run, usually for 10 minutes. to be safe wait 15-18 minutes and then press UP. When the update is complete you are asked to reboot. UP for yes DOWN for no. again you will not see this. Then when it reboots....you will be happy and see the HTC Incredible white screen
You can give this a try and see if it works. I know you did not mention unrooting your phone, but if you have nothing on your screen, you can try this

Please help me help him... Thx ____

I sold my old incredible to a kid. It sat for about 7months due to me upgrading to new phone. It had CM7 on it running fine when sold it. When he went to activate it, problems problems problems. I took it back him and told him I would fix it before paying me. I'm having troubles.
- No working recovery. can't get it to boot properly. I had the "5 vibrates of death" couple times.
- I'm trying a couple ruu's but when finished it will get to the lock screen, look normal, then reboot to lock screen then after a couple times will 5 vibrates then black screen.
1. I've tried [HOW-TO] Fix 5 vibrate and black screen (http://forum.xda-developers.com/showthread.php?t=1110865) I can seem to do the sdcard fix but not sure how to complete the usb fix or if that will even help me along. I can't "run terminal in anroid" because I can't get the Rom to boot up. All I can do is fastboot.... Compouter recognizes device.
2. I've tried multiple RUU's including PvilleComp's at http://pvillecomp.com/?page_id=22
3. I'm using hboot .92 and radio is 2.15.10.07.07 s-off
I realize problems like these have been asked before, I've looked through them, uesd the search button, etc.... But I'm still really stuck and would like to fix this before reimbursing kid money.
Thanks
red3razor said:
I sold my old incredible to a kid. It sat for about 7months due to me upgrading to new phone. It had CM7 on it running fine when sold it. When he went to activate it, problems problems problems. I took it back him and told him I would fix it before paying me. I'm having troubles.
- No working recovery. can't get it to boot properly. I had the "5 vibrates of death" couple times.
- I'm trying a couple ruu's but when finished it will get to the lock screen, look normal, then reboot to lock screen then after a couple times will 5 vibrates then black screen.
1. I've tried [HOW-TO] Fix 5 vibrate and black screen (http://forum.xda-developers.com/showthread.php?t=1110865) I can seem to do the sdcard fix but not sure how to complete the usb fix or if that will even help me along. I can't "run terminal in anroid" because I can't get the Rom to boot up. All I can do is fastboot.... Compouter recognizes device.
2. I've tried multiple RUU's including PvilleComp's at http://pvillecomp.com/?page_id=22
3. I'm using hboot .92 and radio is 2.15.10.07.07 s-off
I realize problems like these have been asked before, I've looked through them, uesd the search button, etc.... But I'm still really stuck and would like to fix this before reimbursing kid money.
Thanks
Click to expand...
Click to collapse
Have you tried reflashing cwm recovery thru hboot? Then wipe everything and flash a rom.
Yes I did try this. Got CMW re-installed, and when I tried to select any option in recovery just goes to picture of hat and hangs there. I press power button and goes back to CMW main menu.
I also tried a fix from your post:
cmlusco said:
Not sure where you got those instructions or files from, but there not for the incredible.
Heres what you do.
Download this file http://dinc.does-it.net/Stock_Images/4.06.605.3/PB31IMG.zip, and put it on the root of your sdcard in no folders.
Pull the battery, reinsert, and press vol down +power for 5 secs then wait for 5 mins not touching anything.
Press vol up and then wait for 20 minutes touching nothing. The phone will reboot once during the process, this is normal just let it be.
Press vol up, the phone should reboot and come up being able to see things and boot to the os normally.
Click to expand...
Click to collapse
This is where I've gotten the furthest. Got thru HTC quietly brilliant. Droid animation (red computerized looking stuff), "Droid" sound, then got to lock screen. Sit there for 5sec or so then would reboot, do the same thing over again and get to lock screen. Reboot again, then usually "5 vibes of death"
The kid does not have a phone other than this one I'm trying to fix, and they would really like it fixed and in their hands by Friday.
I just tried re-installing CMW again, and just hangs on white HTC screen, doesn't even make it to CMW menu. This is kicking my butt.
Fruitcake? Back to stock? That worked on my phone once..not sure if it was sim or not
Sent from my MB860 using Tapatalk 2
He would like back to stock. S-off or S-on. Root or no root. Just working properly.
red3razor said:
Yes I did try this. Got CMW re-installed, and when I tried to select any option in recovery just goes to picture of hat and hangs there. I press power button and goes back to CMW main menu.
I also tried a fix from your post:
This is where I've gotten the furthest. Got thru HTC quietly brilliant. Droid animation (red computerized looking stuff), "Droid" sound, then got to lock screen. Sit there for 5sec or so then would reboot, do the same thing over again and get to lock screen. Reboot again, then usually "5 vibes of death"
Click to expand...
Click to collapse
What button are you using to select things in recovery? Pressinh power on the main menu brings up the orange hat, press the trackball to select items power to go back.
I have to admit I was using the power button (used to my Rezound) but now I cannot even get CMW to work. Flashed it with the .zip in hboot/bootloader. Tried both restart and not restart after running recovery update. Both ways, phone will just hang at white HTC screen and not enter CMW anymore. Sometimes screen goes black then back to white screen or just stays on white screen indefinitely.
Could a bad battery be causing this? I'm trying 2 different ones. I'm not sure if either are bad, just trying to troubleshoot. Is there a way to check battery health on a non-bootable phone?
Any other suggestions to try? Thanks everyone for your help. I'm giving this phone just a few more hours of me fussing with before it gets retired.
UPDATE:
after battery sitting on charger all day while at work (10hrs or so), tried to boot up phone. went well. got to OS right away. I let it sit for 1/2hr to see if it would reboot or not. it stayed alive. i tested making a phone call: OK. I browsed the the XDA website for less than 1 minute, it then rebooted on me. white HTC screen then black. white HTC. then black. white HTC then rebooted fine. couple seconds later shuts off again. this time the same white HTC then black 3 times same as before. then instead of rebooting, got the 5 vibes of death.
the phone while working also asked me to update to lastest android 4.08.605.2
i'm not sure which RUU i ran to get this far, but must have been an earlier.
so i guess now i will attempt the 5 vibes fix, that's if i can get the phone booted for long enough to install terminal emulator from market and follow the steps.
any ideas guys? thanks in advance.
i did the sd card fix and attempted 5 vibes fix: http://pvillecomp.com/?page_id=33
pulled the battery. put it back in. powered on the phone. once the first white "HTC Droid Incredible" screen came up, I plugged phone into PC. instead of one audible ding from computer saying device connected, i recieved 3 very quick dings from PC and phone shuts off. no charging light indicator. if i single press power button, unresponsive still.
now i unplug device from PC, remove battery, put battery back in, hoping for it to reboot normally. instead i get white HTC then black. white HTC then black screen with no boot up.
I believe so far I've tried the GB RUU from PvilleComp and the RUU provided by cmlusco in my post #3.
I guess now I'll try the Froyo RUU from PvilleComp's site: http://pvillecomp.com/?page_id=22
It could be your battery, but usually the phone will just turn off not reboot. 4.08.605.2 does not have a PB31IMG.zip so you have to use an ruu exe, but that requires you to be able to boot. You could try the froyo PB31IMG and hope it works. My only other sugestion would be to try and upgrade your hboot to the new 1.02, and then use the htcdev site to unlock it. Then fastboot flash cwm recovery and hope you can access it.
i upgraded the hboot. unlocked via htc site. reinstalled CMW and was working fine. flashed ota stock GB. same problems still. i left him long enough without a phone, so the fixer project is ended.
thank you all for your help, greatly appreciated
red3razor said:
i upgraded the hboot. unlocked via htc site. reinstalled CMW and was working fine. flashed ota stock GB. same problems still. i left him long enough without a phone, so the fixer project is ended.
thank you all for your help, greatly appreciated
Click to expand...
Click to collapse
No problem. Sounds like it may be a hardware issue.

Loooong boot times

Hi XDA peeps. So I recently ran into something that's not affecting me directly but still bugs the $#!+ out of me. I had the Android revolution ROM for a few months and decided to finally give GPE edition a try. So I installed it and played with it for a while, didnt like it as much and decided to go back to a sense based ROM. However, in the process, I accidentally selected "CHECK SMARTSD" in the bootloader, and the phone rebooted itself. It was OK since the ROM was already installed but what took me by surprise was how long the phone sat at the white HTC screen. It just sat there for at least 5 minutes without even going to a splash screen from the ROM, then all of the sudden, screen turns off. I figured it was just rebooting again but it actually loaded the rom and when I pressed the volume down and power button, an unlock screen came on. Its working just fine, I havent had any bugs or anything like that with the ROM, however when I have to reboot to apply certain changes, it does the same thing, takes foreeeeeeever in that htc screen and i dont get a fancy splash screen. This happens with ALL the roms that I've tried. I've tried hard resetting and nothing works. Anyone with an idea of what this could be? or a fix?
Thanks broskis.
Edit: Forgot to mention, fully rooted, S-off. with TWRP version 2.7.0.2
I was curious about that 'check smartsd' too. Searched for a while and found no info on it. Hope someone can chime in with some info.

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