Develop Bugs

Water damage already... question.

So installing a zagg shield like I have done countless of times, spray shield lightly, install shield, squeegee out bubbles... Phone turned on and booted fine, and than the screen went crazy.
The water indicator at the bottom of the phone does show a slight water mark, so I am out of luck in that department... what's the best way to go about getting a new one? I know sprint does not cover water damage, but with the 7$ insurance can't you just pay a 50$ deductible?
Be careful around water with this thing, my Nexus one and Mytouch never had a issue when installing a shield or getting caught out in a slight rain drizzle.
Anthony

I think the insurance deductible for evo is $150. You can try returning it and say it was doa. They may not check it since you just got it.

Sorry to hear yours got water damaged. I just got the sprint insurance on my evo. But what you're saying is that sprint insurance doesn't cover water damage...correct?
If that's the case since I bought my evo off of ebay, I'm going to buy the squaretrade insurance also.i think they cover water damage.
Sent from my Sprint HTC Evo

pirarre said:
Sorry to hear yours got water damaged. I just got the sprint insurance on my evo. But what you're saying is that sprint insurance doesn't cover water damage...correct?
If that's the case since I bought my evo off of ebay, I'm going to buy the squaretrade insurance also.i think they cover water damage.
Sent from my Sprint HTC Evo
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Insurance covers anything. Warranty does not cover water damage.

Guess I'll run by sprint tomorrow and see what they say....
I think the deductible is actually 100$, but... either way I'll find out tomorrow.
Still can't believe that slight amount of water did that though, I figured it would be sealed up tighter.

Did u squeegiethe water towards the earpieceor what? I don't see how this could happen......

TAKE OUT THE BATTERY NOW. Then put it and the battery in rice for 24 hours and then try it. If it doesn't work then you broke it by leaving the battery in thus far. You can go back and complain and they might give u another for free. Otherwise you have to pay the insurance.

Rennat said:
TAKE OUT THE BATTERY NOW. Then put it and the battery in rice for 24 hours and then try it. If it doesn't work then you broke it by leaving the battery in thus far. You can go back and complain and they might give u another for free. Otherwise you have to pay the insurance.
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Heh, that was the first thing I did... It's been in the rice ever sense.
Going to try it in the morning and see what happens. If it doesn't work I'll go to sprint and pay the 100$ something, and get a new one. Sucks though for sure.

Blackhalo said:
Heh, that was the first thing I did... It's been in the rice ever sense.
Going to try it in the morning and see what happens. If it doesn't work I'll go to sprint and pay the 100$ something, and get a new one. Sucks though for sure.
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Click to collapse
Now I know I am not the only smart one in the world! jk

Where are the water damage indicators on the phone?
Sent from my Sprint HTC Evo

pirarre said:
Where are the water damage indicators on the phone?
Sent from my Sprint HTC Evo
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Click to collapse
One on the battery and the other is on the bottom of the phone under the battery.

Blackhalo said:
One on the battery and the other is on the bottom of the phone under the battery.
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Click to collapse
Sprint really took some liberties with the placement of the water damage indicator. It couldn't be any closer to the edge of the battery door without physically being outside the case itself. I managed to get a droplet of water on it already when I was applying my invisible shield so my warranty is essentially shot. Thank goodness I put TEP on immediately after purchasing the phone.

You are supposed to let your phone dry for 24 hrs (if not at least half that). Why would you power it up immediately after applying it is beyond me...

Blackhalo said:
One on the battery and the other is on the bottom of the phone under the battery.
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So the water sensors are those small checkered striped things?
kellte2 said:
Sprint really took some liberties with the placement of the water damage indicator. It couldn't be any closer to the edge of the battery door without physically being outside the case itself. I managed to get a droplet of water on it already when I was applying my invisible shield so my warranty is essentially shot. Thank goodness I put TEP on immediately after purchasing the phone.
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You did that by putting the Zagg on? I ordered one of those half price on Monday. I've had them for my iPhones, iPads etc. But for some strange reason I'm having second thoughts about putting it on this phone.

Obviously something was done incorrectly here. The sticker on the bottom of the battery is not a water indicator...mine was red out of the box.

No, it wasn't dredge. It was crosshatched red & white, it looks semi-pinkish. When it gets wet, it's a DEEP red color, can't be ignored.

entropism said:
No, it wasn't dredge. It was crosshatched red & white, it looks semi-pinkish. When it gets wet, it's a DEEP red color, can't be ignored.
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Ok I see now....yeah mine is pink and white checkered look. But when it get activated it gets even more red?
Sent from my Sprint HTC Evo

i just noticed my sensor under battery is pink with red checkers...am i screwed

think with me for a moment, couldn't you cover the wet strip with a small paper cut out and then put some of the cut out self laminate over the whole strip? if these are that temperamental to water such as an invisible shield prep spray then this might be worth doing. ive never done it nore have i seen EVO's strip im just throwing ideas out there.

Zagg good for laptop and ipad type of things I had it on mi iphone and
last me two months or so had it on my hd2 same thing guess carrying it around in your hand make the product stretching or something corners where were perfect starts to peal that's on cellphones
Sent from my EVO using tapatalk

Dropped phone and screen doesn't work,,, help!!! Need to return

So today I dropped my phone and it ended up cracking the screen, but only in the inside part under the actual glass and I do not have any touch screen or anything on the screen minus a small corner visible with light. I had rooted it a couple of days ago and I want to know what I can do to revert back to stock rom so that I can send it in and get a new one. I used odin to flash recovery.
Also since the screen doesn't work at all, will they even bother to check the phone? Any replies would be appreciated ASAP, I need a phone and I want to get a new one soon but not void my warranty.

If you can get into recovery and move the volume/power keys just download and flash this http://forum.xda-developers.com/showthread.php?p=18857955
and you should be good to go.
This phone is a BEAST!

Just a warning, if you send it in and they find physical damage, they will charge you 400+ dollars. If you have insurance, it's probably just better off filing for that.

Did it have a case on?

Esevw said:
So today I dropped my phone and it ended up cracking the screen, but only in the inside part under the actual glass and I do not have any touch screen or anything on the screen minus a small corner visible with light. I had rooted it a couple of days ago and I want to know what I can do to revert back to stock rom so that I can send it in and get a new one. I used odin to flash recovery.
Also since the screen doesn't work at all, will they even bother to check the phone? Any replies would be appreciated ASAP, I need a phone and I want to get a new one soon but not void my warranty.
Click to expand...
Click to collapse
And doing things like this just drives prices higher. Don't try to cheat the system... grow up and take some responsibility.

DyingBlade said:
Just a warning, if you send it in and they find physical damage, they will charge you 400+ dollars. If you have insurance, it's probably just better off filing for that.
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Click to collapse
So your saying I should file for damage instead, which was my plan.
tri4life said:
Did it have a case on?
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No I did not have a case, I only had the phone for two weeks and I was going to get one today since it was my day off.

Yes file for damage... you damaged it. That's why you have the insurance.

Sigh.. reading about this scares me because I didn't get a device protection plan .
I better take good care of my phone.

life02 said:
Yes file for damage... you damaged it. That's why you have the insurance.
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yes I am about to file for damage, I called tmobile and they gave me a number I can call and file so that I can get a replacement.

Bummer man!
Can you describe more about how it fell/cracked.
I thought this was gorilla glass? seems more like monkey. Was it really a ARRRGGHHH [email protected]#$ drop that you kind of knew it was bad news or just like a slip to the floor fall that you would have expected it to survive?
Just trying to see how not so CHEVY tough (built like a rock) this thing is, so I can increase my carefullness!

life02 said:
And doing things like this just drives prices higher. Don't try to cheat the system... grow up and take some responsibility.
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how is he trying to cheat the system. rooted or not if he tries to return his phone they will laugh at him. hopefully everyone who has a high end phones has insurance so doing stupid things isn't cheating either. I can pee on my phone call them up tell them I accidentally pissed all over my phone and now its water damaged and I'll get a new one as long as I pay them my deductible

Lol dude I cheated the system, I dropped my phone, the vibrating stopped working, and they gave me another one no questions asked!
Sent from my SGH-T989 using xda premium

tenxo said:
Bummer man!
Can you describe more about how it fell/cracked.
I thought this was gorilla glass? seems more like monkey. Was it really a ARRRGGHHH [email protected]#$ drop that you kind of knew it was bad news or just like a slip to the floor fall that you would have expected it to survive?
Just trying to see how not so CHEVY tough (built like a rock) this thing is, so I can increase my carefullness!
Click to expand...
Click to collapse
Well if you read what he said... The gorillla glass did not break. It was the lcd under the glass that broke
Sent from my SGH-T989 using Tapatalk

That is correct, the glass did not break at all it was the lcd underneath the glass.
And how I dropped it, I was stepping out of my truck and it was raining so i went to put my phone in my side coat pocket so it didn't get wet and it slipped out of my hands and fell on the right side edge were the power button is and it fell and hit the pavement. Then when I tried to turn it on it was a no go.
Oh well ill be getting a new one here soon... also I went to tmobile and bought a d30 case which I was planning on buying the next day on my day off before I could drop the phone, well.... too late huh.

Water damage sticker?

I had my phone apart to cool down.(it was getting pretty hot) and I was drinking some water. Something happened where I coughed a little up and a drop hit the exact spot where the water damage sticker is. Not the one on the batter but the one underneath. Does anyone know where I could buy a replacement sticker? All the repair parts sites I know don't have parts for our phone yet. Any help would be greatly appreciated because I need to send it back to T-mobile because the touch screen isn't responsive half the time.

Sounds like a well thought out story to me. None the less, ebay is your friend.
Sent from my SGH-T989 using xda premium

I've checked ebay. There is no need for me to make up a story. I'd admit if I did water damage my phone in any way because I can fix water damage. I repair cell phones for my job.

I'm not sure posting about your attempts to alter your liquid damage indicator onto a public forum is a good idea William.

poeticsoul44 said:
I've checked ebay. There is no need for me to make up a story. I'd admit if I did water damage my phone in any way because I can fix water damage. I repair cell phones for my job.
Click to expand...
Click to collapse
Yet your vendors can't supply you.
Sent from my SGH-T989 using xda premium

Bleach them a couple times and ur good to go Use a qtip drop a drop on it sit and wipe it with a paper towel and do it again. This used to work back in the day idk if the stickers are different now I did this to my iPhone a couple years ago
Sent from my SGH-T989 using xda premium

funziebear said:
Bleach them a couple times and ur good to go Use a qtip drop a drop on it sit and wipe it with a paper towel and do it again. This used to work back in the day idk if the stickers are different now I did this to my iPhone a couple years ago
Sent from my SGH-T989 using xda premium
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Click to collapse
If you rub the sticker while it is wet it will start to pill away from the phone. I have seen people bring in their phones to my store and you can tell when they tried to fix the indicator.

http://www.ebay.com/sch/i.html?_nkw=water+damage+sticker&_frs=1&_trksid=p3286.c0.m359

That's the worst luck EVER!!! I mean, a single drop of water just HAPPENED to fall directly on the water damage sticker, AND your screen stopped responding?!?!???
Well, it's a good thing you repair cell phones for a living, you can fix the damage yourself without filing a warranty claim and causing higher prices for the rest of us
Sent from my SGH-T989 using xda premium

guys i have my phone Liquipel which makes my phone waterproof with no case

what you could do is look and see if the water sticker on the battery is the same if it is just use that one

Buy an OEM Battery. Swap stickers....

tri4life said:
Buy an OEM Battery. Swap stickers....
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Click to collapse
Shouldn't even need an OEM battery as Tmo only switches out the main piece of the phone without the battery or cover.

[Q] Waterdamage indicators?

I dropped my phone in the sink and retrieved it very quickly. It had a case on it which kept almost all water out. Only problem I am having is very bad speaker distortion. I know there is the water marker on the battery by the contacts which is still all white. I don't see another one anywhere else on the phone? Is there a 2nd or third one?

pabhouse said:
I dropped my phone in the sink and retrieved it very quickly. It had a case on it which kept almost all water out. Only problem I am having is very bad speaker distortion. I know there is the water marker on the battery by the contacts which is still all white. I don't see another one anywhere else on the phone? Is there a 2nd or third one?
Click to expand...
Click to collapse
There's at least two more inside the phone.
Sent from my SPH-L900 using xda premium

I Doubt if the one one or by batter changed the others did you should be good to do a warranty
Sent from my SPH-L900 using xda app-developers app

If you have water damage, it's unreasonable to believe that you can fool Sprint by finding all the water tabs. Suck it up and replace the phone.
Sent from an evil, dark place...
~ ROM: JellyBomb v14.0
~ Radio: L900VPAMA7
~ Kernel: Perseus alpha32

If the tab didn't turn than there is no damage
Sent from my SPH-L900 using xda app-developers app

pabhouse said:
I dropped my phone in the sink and retrieved it very quickly. It had a case on it which kept almost all water out. Only problem I am having is very bad speaker distortion. I know there is the water marker on the battery by the contacts which is still all white. I don't see another one anywhere else on the phone? Is there a 2nd or third one?
Click to expand...
Click to collapse
First things first, do you have the Sprint repair on your phone? If you do, just take phone in and tell them your speaker is messed up. Just see what they do.
Sent from my Amazing Galaxy Note 2!

Battery
Check your battery for water damage

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My bad
Sorry Kenny I missed the Q&A forum in the haste to get the question up on my way out the door.
Turns out the speaker dried out okay. Bad news is phone wont charge. So I do have the sprint repair so I am heading in there today to see what they say. Thanks everyone for the input.

More than likely they will find the liquid damage. The damage looks like white powdery substance. No body likes a liar. I hate when customers lie to my face about LD. It shows that you have zero respect for me and just want to game the system.
Sent from my EVO using Tapatalk 2

Found out that the charging section of the phone is a replaceable part. Did have one water tab tripped but rep at the store switched out the part and phone is working again. As a former phone rep I am aware of how it feels when people are dishonest I was really more curios about the tabs because they were not visible until the phone was disassemble. All is good now thanks again everyone for the help.

Water Issue. What should I do now?

Hello,
I purchased my Samsung Galaxy S 4 directly of the T-Mobile web site within a week after it came out this year. I have since rooted it and put a custom rom on it. Now I use it on Red Pocket Mobile.
Today I was carrying a water bottle that had a little hole in the bottom so it was dripping water on my phone which was in my pocket. I realized the water was leaking and pulled the phone out and of course it was wet. I went to turn the screen on and I saw the screen fizzle out.
I am wondering if the screen is fried. It appears to start up. I can hear the usually noise as if it was starting up after putting in a battery and when I push the power key the lights below light up indicating a reaction. However the display never turns on.
I suspect this phone is still under warranty? Will T-Mobile replace it even if I do not have current service with them?
Do I have to send it in or just take it to a store and get a replacement? Does someone have the link to a forum that explains how to return it to stock and unroot?
Any suggestions? I need this phone! ASAP

Here's how to unroot:
http://www.androidrootz.com/2013/06/how-to-unroot-unbrick-galaxy-s4.html?m=1
Sent from my SGH-M919 using xda app-developers app

buyslake said:
Hello,
I purchased my Samsung Galaxy S 4 directly of the T-Mobile web site within a week after it came out this year. I have since rooted it and put a custom rom on it. Now I use it on Red Pocket Mobile.
Today I was carrying a water bottle that had a little hole in the bottom so it was dripping water on my phone which was in my pocket. I realized the water was leaking and pulled the phone out and of course it was wet. I went to turn the screen on and I saw the screen fizzle out.
I am wondering if the screen is fried. It appears to start up. I can hear the usually noise as if it was starting up after putting in a battery and when I push the power key the lights below light up indicating a reaction. However the display never turns on.
I suspect this phone is still under warranty? Will T-Mobile replace it even if I do not have current service with them?
Do I have to send it in or just take it to a store and get a replacement? Does someone have the link to a forum that explains how to return it to stock and unroot?
Any suggestions? I need this phone! ASAP
Click to expand...
Click to collapse
For future refference the last thing you do after getitng a phone wet is try to test it. Always pullt eh battery IMMEDIATELY and put it in a bowl of rice for 24-48 hours. The rice will absorb the moisture to help dry it.
By turning it own you fried the circuits that were wet beyond repair.
You can still put it in the rice bowl for a day and see if maybe by some miricle it's not really fried though. Also try sitting teh rice bowl near a fan or a vent. Anythign to keep it extra dry.

They will check the "water damage indicator" if there's any sign of water damage it will not be warranty.
If you have insurance that's a different story.

baseballfanz said:
They will check the "water damage indicator" if there's any sign of water damage it will not be warranty.
If you have insurance that's them a different story.
Click to expand...
Click to collapse
If your no longer a tmobile customer as you mentiomed you were not. I don't believe they will replace the device. Sorry but you likely HAVE to be a customer to get them to help you...if your no longer a customer I do believe your on your own. Sorry..

realsis said:
If your no longer a tmobile customer as you mentiomed you were not. I don't believe they will replace the device. Sorry but you likely HAVE to be a customer to get them to help you...if your no longer a customer I do believe your on your own. Sorry..
Click to expand...
Click to collapse
I missed the part where he's not on T-mobile. Still if it's water damage warranty is void.

Well you c an go through samsung for warranty issues right? Or does it have to be the carrier? Also I would let it sit in rice for a few days. You want to make sure its completely dry before trying to turn it on. If you're up to it take the phone apart and use a hair dryer.
sent from my jelly bean infused note 10.1

I wouldn't use a hair dryer as you can ruin delicate parts with the heat. I would try the rice again. First thing that's checked under any warranted situation is the sensors for water damage. If they are pink then usually your out of luck so sorry. However you might check with your local cell phone repair service and they might be able to help get it running again. Its worth a shot. Best wishes.

Mr. bird said:
Well you c an go through samsung for warranty issues right? Or does it have to be the carrier? Also I would let it sit in rice for a few days. You want to make sure its completely dry before trying to turn it on. If you're up to it take the phone apart and use a hair dryer.
sent from my jelly bean infused note 10.1
Click to expand...
Click to collapse
One could go through Samsung but with water damage it doesn't matter if it's Samsung or T-mobile. I highly doubt anyone would warranty water damage.
Haven't had to warranty a Samsung yet (knocking on wood) but with a few other companies, they all go through the same process before RMA. One of the very 1st question ask is for you to check the water damage indicator. With Apple when you go to the Smart Bar or whatever it's call, the first thing they check is for water damage before they even proceed. BTW, where is the water damage indicator on our GS4?

Your phone is likely under warranty with Samsung but since it has water damage I believe Samsung would consider it physical damage therefore not covered by warranty. Also since you don't have service with TMo they will basically tell you to piss off.

The phone might have value as a parts phone on eBay.
Be warned though. No matter how well you describe it as broken and for parts only if an idiot who doesn't read buys it and complains it doesn't work eBay will take your money back and refund it to the seller.
Sent from your phone. You should be careful where you leave that thing.

I think your Sol bro. I had water damage to my s4 w/o T-Mobile insurance and I'm a customer. They said the only option was to buy another one at full price. I was only lucky I had a third party insurance that covered it.
Sent from my SGH-M919 using xda app-developers app