Hi All,
I hope someone can help me on this one, I've had a good search of both this forum and the internet in general on a couple of occasions and not found anything that can help me with my specific problems.
I'm relatively new to Android, and am running a HTC One X on Orange UK, still locked and on Android version 4.0.3.
I've really been enjoying the phone (battery life excepted), but a couple of things have begun to Plague me over the last couple of days.
1) I've installed SwiftKey and a couple of months ago, a very intermittent bug started happening, where as soon as I entered a text field, the keyboard would appear as normal, and the keys would 'pop up' to show I'd hit them, I'd even get the haptic feedback, but nothing would be entered into the text field. This tended to happen without fail when I was trying to show off to iPhone-owning friends. For a month or two, this was a minor annoyance, sometimes, clearing the cache at settings>apps>all>HTC Sense would fix it, sometimes it required a reboot. However, I've just done my second reboot of the day - it's getting worse. It doesn't seem to be Swiftkey exclusive, as it's just happened to me with the Sense keyboard.
2) This is a new problem that has only cropped up since mid-last-week; The phone has started to lose WIFI connections. Connections that I know are there. My HOX will be telling me that my home router is out of range, when my nexus 7 (and my laptop, and my wife's iPad) are all happily working away on that connection whilst in the same room. I haven't done the squeeze test yet, but I'm pretty sure that it's not a loose connection as a reboot addresses the problem. The same problem occurs at work so I've ruled out my router (I restarted it for the first time in months anyway, but that hasn't stopped the problem).
The last reboot (the one that's prompted this post) took place because both issue happened at once. I've taken care of my HOX, it's faced no physical trauma, it's unrooted, I've only ever installed apps from Play store, Amazon and Humble Bundle. The phone really seems to be degenerating badly at the moment, and I'm wondering if this is down to a software upgrade. I'm wonderng this because I've noticed the phone warming up in my pocket quite a lot recently and the battery life has been worse than normal.
Any advice that anyone can offer would be much appreciated.
The wifi thing is the standard HOX fault, and it'll need to be repaired. Check out the monster thread on it.
Thanks Rusty,
I'm going to look into that tonight. I don't believe that it is a loose antenna, but I'll confirm.
Sent from my HTC One X using Tapatalk 2
I've been running the only official lt28 JB firmware for over a month now on an LT28at with AT&T as the carrier. Overall pretty happy with it, haven't noticed any 'day 1' bugs accept for the video recording lag (which for whatever reason is phone playback only? on my pc, through vlc, all the video's look great.)
However, only July 22nd, Google released the updated maps app....and things have kind of gone south for literally anything gps related ever since...
The issue is tricky. After i installed the updated maps app, my phone froze on the map screen while searching for a gps signal. After about 5 seconds, the phone rebooted...but it wasn't a full reboot it seemed...it only took another 5 seconds or so before i was back at the lock screen. If i hadn't been physically looking at the phone, i never would've noticed it happened. Before this update; i had never encountered this problem.
After the kind of 'mini' reboot thing...no matter what, any gps related app (my tracks, gps status, Torque Pro, etc.) would do exactly the same thing. If i turned the gps off or never used a gps related app, the phone would function normal as ever...after manually rebooting the phone by either a full reset, or just turning the phone on and off...the gps would function normally again...I could get a lock, could use any of the apps, etc...
after a few hours, though...it would freeze up on gps stuff again, and get into the same boot loop issue with any time the gps sensor was used.
I've tried rolling back maps, but the problem remains...and i'm kind of stuck now...I'm positive this showed up with the newest maps update, as i had been using JB for a while before it and never had any gps problem of any kind...
what i've tried so far:
flashed an AT&T ICS firmware back...gps functioned properly for 2 days without a single problem. because this is an LT28at, pc companion cannot do a repair for this firmware. I get a 'we couldn't find any software for this device' or something of that nature. I've wiped everything through flashtool, and reflashed multiple times, without any form of back up data. I'm not rooted anymore, as i wasn't crazy about the rooting method for JB to begin with. figured i'd just wait for the time being.
tried 2 different .ftf files of the same JB firmware...both have the problem.
clearing cache of any gps related app i have doesn't seem to effect anything.
the only thing that seems consistent is that the problem only starts happening after the phone has been on for a few hours. If it try gps after a fresh boot, it works perfectly. If i try again a few hours later, most of the time it freezes and quickly resets, but keeps doing it non-stop until i shut the phone off.
is anyone having anything like this? Any help would be greatly appreciated...
EDIT: this can be marked as solved i guess...found info on other phones with 4.1.2 having similar problems...something to do with memory allocation and the adreno 220 gpu...rooting and running a memory tweaker/task killer (greenify or autokiller memory optimizer both worked) has been a good enough work around for the time being...hasn't happened once since i switched autokiller to 'aggressive' memory management...no gps problems, and not one redraw...phone is actually running better than new now haha...
Hi, i have a problem with my arc S. Over a year i've tried many roms, some i used for a long time, however lately i have a big issue with almost any rom so i am wondering what might be the problem. Mostly started happening with new roms, JBs.
What happens is that not long after instalation of any rom i lose signal completely. When i am in my home all day signal stays, however when i exit the house i lose signal and network ofc. Usually airplane mode on/off works for 2g, sometimes takes about 30 sec, but 3g doesn't, and automatic switch also doesn't work because at a moment i maybe don't have both 3g and 2g. I hate that this happens because i go walking or driving and unless i look at my phone every 5 minutes I'll be unavailable. This hasn't happened up untill 2 months ago. I tried basebands 77, 85. As i am currently SJB latest, bb 77. BB 85 makes things even worse. Can someone help i don't want to have to press airplane mode on/off 10 times a day...
kernel
Mili7 said:
Hi, i have a problem with my arc S. Over a year i've tried many roms, some i used for a long time, however lately i have a big issue with almost any rom so i am wondering what might be the problem. Mostly started happening with new roms, JBs.
What happens is that not long after instalation of any rom i lose signal completely. When i am in my home all day signal stays, however when i exit the house i lose signal and network ofc. Usually airplane mode on/off works for 2g, sometimes takes about 30 sec, but 3g doesn't, and automatic switch also doesn't work because at a moment i maybe don't have both 3g and 2g. I hate that this happens because i go walking or driving and unless i look at my phone every 5 minutes I'll be unavailable. This hasn't happened up untill 2 months ago. I tried basebands 77, 85. As i am currently SJB latest, bb 77. BB 85 makes things even worse. Can someone help i don't want to have to press airplane mode on/off 10 times a day...
Click to expand...
Click to collapse
whick kernel u use
Fusion 5.4
I dont known what happend with your device or your network.
But i never got this problem.
I use sjb 6 with fusion5.4 and then 5.5.
I let 3g ON alltime of my day and use 3g data very intensive.
Since i flashed this ROM, i never lost my signal. I have only sometimes problem by reconncect to my wifi network, that all.
I use O2 and T Mobile network in Germany.
My baseband is 77.
Sent from my Xperia Arc S using xda app-developers app
Yeah that's the problem cause i have rarely seen this problem on arc s. Googling it i found that many nexus and galaxies s2, s3 with JB sometimes have the issue, however for the arc s i can't find any1 who had this and then solved it somehow. That's the reason i am suspecting two things, maybe somebody know something about this. Could it be:
1. my SIM card problem, that is got somehow partialy damaged during many different ROM flashes and kernel flashes ( this really is just an idea, and i can't see how that would happen) - I can ask for a new SIM card from my operator at any moment though?
2. my phone got damaged during proceses, but i am not really an amateur user, i know all the basic stuff, phone is normally unlocked BL, ftf is the latest .587, SJB is latest, fusion 5.4, tried other kernels 5.4 is the best because with it I encounter the least network signal drops.
3. I dropped my arc s many times during these 2 years. Could it be because of that? Also i don't think any service in which i can take it would consider fixing it after they see unlocked BL, custom kernel, custom ROM :S
P.S. This issue started happening when i went to another country, after which i've been only flashing JBs on the phone. If all else fails, and no1 knows what could be the issue, in the next days i will be probably try going to ICS or some other and see what will happen. The reason i haven't done that is that i am highscoring benchmarks with SJB and the rest of the phone feels pretty good.
These are the two setups I have used thus far (besides full stock), and this issue has occurred on both:
http://imgur.com/EgzxWFI
http://imgur.com/FZWrdwZ
The first is on ktoonsez kernel on stock rom. The second is Slimroms Kitkat. I have been using the first much longer than the second (which I moved over to just a few weeks ago).
Basically this soft reset tends to happen when I'm driving and using the GPS most often (and I notice that's also when the phone is usually the warmest). What happens is the phone just freezes up and sits there for a bit before finally doing a vibration and starting back up to the unlock screen. Kind of like I was restarting, but not quite. If it happened in the middle of calls, somehow it would keep the call going (at least on the stock kernel, I'm not sure about the new one yet). The other person just wouldn't hear what I was saying during the "soft reset"
On the stock kernel it used to happen even when not using the GPS. It was infrequent, but occurred I would say usually when I was using the phone more heavily... mostly just random though. Sometimes it would also not happen while using the GPS. That is to say it's a sporadic issue.
On this new Kitkat kernel it happened while I was navigating recently, but has not occurred when during any other operations (yet) that I can think of. Considering that was one of the first times I tried navigating with the kernel this worries me.
Does anyone know how I could approach this problem? Perhaps some logging I could do to get to the root issue? Some firmware I should perhaps try out?
Thanks.
Sounds hardware related to me. Especially if its happening on different roms.
Then again... I just looked at you image and you are still running 4.0.4 on one. But the other you are running 4.4.4. On one or tge other you most likely have a rather large gap between your firmware build and the rom. Id try flashing full stock firmware with Odin and test for a day or two. Up to you what build you want to use, but if it were me id update to 4.3. If you go to 4.3, keep in mind there is no going back.
Hiya folks,
Just wondering if anybody has been experiencing random reboots on the OP3. Have been experiencing em on 3.2.1 and 3.2.2 about twice a day since I got the phone four days ago. Tried a cache wipe/hard reset but to no avail. Haven't been able to reproduce the reboots. Just happen at completely random times, while writing an email, making a call, or connecting to the car Bluetooth. Phone is perfectly responsive and stable otherwise!
Have asked Amazon for a replacement, but I'm wondering if this is something that's been noticed by anybody else. No mods done, completely stock. Running dual sims (Vodafone and Jio VoLTE).
Attaching a screenshot of how the battery page shows the reboots.
Yeah, they happen for me periodically. Not nearly as often as yours though. Mine is maybe once or twice a week max. But yes, slightly annoying.
Phone is completely stock, locked, unrooted. Running 3.2.2.
mrhohoha said:
Hiya folks,
Just wondering if anybody has been experiencing random reboots on the OP3. Have been experiencing em on 3.2.1 and 3.2.2 about twice a day since I got the phone four days ago. Tried a cache wipe/hard reset but to no avail. Haven't been able to reproduce the reboots. Just happen at completely random times, while writing an email, making a call, or connecting to the car Bluetooth. Phone is perfectly responsive and stable otherwise!
Have asked Amazon for a replacement, but I'm wondering if this is something that's been noticed by anybody else. No mods done, completely stock. Running dual sims (Vodafone and Jio VoLTE).
Attaching a screenshot of how the battery page shows the reboots.
Click to expand...
Click to collapse
Haven't had a single random reboot yet, had the phone for about a month now. Started with 3.1.3, then 3.2.1, now 3.2.2, rooted, running xposed (not a lot of modules).
What are you doing when the reboots happen (an app issue)?
Hw4ng3r said:
Haven't had a single random reboot yet, had the phone for about a month now. Started with 3.1.3, then 3.2.1, now 3.2.2, rooted, running xposed (not a lot of modules).
What are you doing when the reboots happen (an app issue)?
Click to expand...
Click to collapse
It's been all over the place, but often when the screen was actually off! The way I would know would be I'd pick up the phone and see that it asks for the PIN post reboot. If it helps, I've enabled encryption. I also have a work (exchange) email account set up as a device admin
I know there's ways of investigating this with logcats and last_kmsg, but I've had the phone 4 days and I cant imagine why it's spontaneously rebooting while doing literally nothing. Seeing as hardly anybody has had similar reboots (on XDA/OnePlus forums), could this be a hardware issue at all? I could possibly try reflashing the entire phone, but that would essentially be the same as a wiping data/cache, right?
Here's an idea - my LTE data/VoLTE is extremely spotty (on Reliance Jio which is in a beta test stage) - disconnects and connects VERY frequently, could that be triggering reboots at the baseband level? Now throwing ideas at the wall!
mrhohoha said:
Hiya folks,
Just wondering if anybody has been experiencing random reboots on the OP3. Have been experiencing em on 3.2.1 and 3.2.2 about twice a day since I got the phone four days ago. Tried a cache wipe/hard reset but to no avail. Haven't been able to reproduce the reboots. Just happen at completely random times, while writing an email, making a call, or connecting to the car Bluetooth. Phone is perfectly responsive and stable otherwise!
Have asked Amazon for a replacement, but I'm wondering if this is something that's been noticed by anybody else. No mods done, completely stock. Running dual sims (Vodafone and Jio VoLTE).
Attaching a screenshot of how the battery page shows the reboots.
Click to expand...
Click to collapse
Mine had random reboot issues recently on a trip. It only seemed to happen when I was using Google navigation combined with listening to music on my bluetooth headphones. I haven't tried that combination since the trip and haven't had any reboots since then.
Here's an idea - my LTE data/VoLTE is extremely spotty (on Reliance Jio which is in a beta test stage) - disconnects and connects VERY frequently, could that be triggering reboots at the baseband level? Now throwing ideas at the wall!
same issue
the reboots are random, and i could only know that the phone has rebooted itself if it ask for a pin upon scanning finger, went to service center and has OS flashed, but the problem still persist, for me some time when the phone hangs, some kind of pixels form on the screen, attaching a sample photo for reference, anybody experiencing this issue or am i the only one, and today the phone has completely stopped working, it is not switching on.
sbzrsd said:
the reboots are random, and i could only know that the phone has rebooted itself if it ask for a pin upon scanning finger, went to service center and has OS flashed, but the problem still persist, for me some time when the phone hangs, some kind of pixels form on the screen, attaching a sample photo for reference, anybody experiencing this issue or am i the only one, and today the phone has completely stopped working, it is not switching on.
Click to expand...
Click to collapse
Wow that is substantially worrying, and almost certainly not just a software issue I reckon. Try getting a replacement maybe? - or atleast ask the service folks for a mainboard replacement. Anybody else with reboot issues?
Doesn't really seem to be an OS bug, unless it happens in very niche use cases which I don't have anyway! Getting the replacement on Tuesday, fingers crossed for that one!
My friend and I both got a one plus 3. He does not have this problem but I have.
The reboot is random but usually happens during charging. Sometimes it even turns off.
I have tried to ask for a replacement but they rejected me. Still communicating with the support staffs
mrhohoha said:
Wow that is substantially worrying, and almost certainly not just a software issue I reckon. Try getting a replacement maybe? - or atleast ask the service folks for a mainboard replacement. Anybody else with reboot issues?
Doesn't really seem to be an OS bug, unless it happens in very niche use cases which I don't have anyway! Getting the replacement on Tuesday, fingers crossed for that one!
Click to expand...
Click to collapse
Went to service center in Gurgaon, getting a replacement for motherboard, as oneplus policy doesn't give replacement handset, have to SETTLE for this, i dont know how many days this whole process is going to take, will update you guys about it when i get the phone back.
I have the same issue, random reboots usually when screen is off.
3.2.1, root + xposed... for me it started with 3.2.0 update
marleyfan61 said:
Mine had random reboot issues recently on a trip. It only seemed to happen when I was using Google navigation combined with listening to music on my bluetooth headphones. I haven't tried that combination since the trip and haven't had any reboots since then.
Click to expand...
Click to collapse
I experienced a similar scenario twice, only seems to happen on long trips, 3+ hours. I was using Waze with Plex streaming audio over car Bluetooth. I have not had this on shorter trips, 1-2 hours. I'm typically plugged into the dash car charger. Otherwise, haven't had issues. Never rooted 3.2.2.
Situation Update
Got the replacement OP3 on August 9. Have now seen 2 random reboots since. Once while paired to the car Bluetooth, once after finishing a call.
I have till August 19 to decide whether to keep this device or ask for replacement number two! Overall, the reboot situation is a lot better on this device, but I can't help wonder - why any at all?
Seems at this point to either be a bug with the Bluetooth implementation AND/OR with the dual SIM functionality where repeated switching between SIMs for every call. (I use one SIM for calls and texts, another for data)
Can anyone confirm the situation on a custom ROM as opposed to stock? I'm running stock 3.2.2
Aaaaand now we have an ota claiming to fix 'auto-reboot issues' - 3.2.4 :laugh:
The reboots were so sparsely documented compared to the other stuff that I ended up getting a replacement for a s/w issue!
Anyway - you folks reboot free now? Post results with 3.2.4 please
I had three back to back random reboots while using Google Maps and Amazon Kindle in the background. Weird.
I've yet to have a random reboot on 3.2.4
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Got my very first reboot :crying:
I'm on 3.2.4 with bl unlocked, rooted, Xposed, twrp
Had several reboots while driving and navigating on google maps one after the other. Maybe it is to do with the GPS sensor but its annoying coz you need it most when u r navigating turn by turn
jonynoname said:
Had several reboots while driving and navigating on google maps one after the other. Maybe it is to do with the GPS sensor but its annoying coz you need it most when u r navigating turn by turn
Click to expand...
Click to collapse
Agree. It happens only when I drive with gmaps running on background. When the screen times out, the phone, instead of shutting down the display, goes to hard reboot.
I've never had this issue until I moved to the latest update. Weird. Annoying.
I had my first reboot a few hours ago (with 3.2.4). I was connected to Bluetooth in my Car. Noticed it, as my car told me that mein Phone is now connected. No gmaps or something with GPS runinng.
Looks like Bluetooth is the Problem.