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My issue involves the phone not accepting incoming calls.
CLIFFS:
Roughly 1/3 calls are affected, ive tried various kernals, radios, and roms. What else can i try (short of getting a refurb)?
This has only been an issue for the last 2 or 3 weeks, for months before that i never experienced this at all.
DETAILS:
It is very sporadic but happens quite frequently.
Sometimes i will see an incoming call, hear the ringer, then when i click "Accept" it appears to be connected, but i hear dead silence. Then about 10 seconds later the call is ended. It may happen a few times in a row, and it also may not happen. I never have any issues dialing out though.
when im saying "hello? hello?" and hearing nothing ... if i hit the "End Call" button there is a split second i can hear the audio from the other party before the phone hangs up
I know the people calling me, and sometimes it is people who don't call regularly. They wouldn't play games like prank call me.
I have confirmed i am having this issue with at least these ROM's:
SkyRaider 3.2
SkyRaider 3.3
SkyRaider 3.3.1
SkyRaider 3.3.2
virtuous 2.7 + custom kernal
virtuous 2.7 + stock kernal
Have tried the following Kernals:
KK #5
Stock HTC Kernal .15
Stock HTC Kernal .17
Have tried the following radios:
2.07.00.07.16
2.15.00.07.28
2.15.00.09.01
2.05.00.06.11
Does anyone have any suggestions on what else i can try?? I am so in love with my phone, but this is hurting my business and must be resolved.
Has anyone even heard of an issue like this? I dont even know what to search for
Thank you so much if you can help.
This could be a hardware.issue if it persists across still these combinations. Just a thought. You might want to un root it then take it to verizon to ruin done diagnostics...
Sent from my ADR6300 using XDA App
Is that something they do on the spot? Or do they have to take my phone away?
Also if it came down to having to have the phone replaced, are there any known ways of ensuring i receive a new unit?
Thank you.
Im really upset over this because i love my phone so much If it were a problem with BT or something else i may just ignore it, but to not be able to receive calls?? LOL
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Have you tried updating the PRL?
AndrewGL said:
Try doing a RUU back to stock, and see if your problems are fixed after a factory reset.
Click to expand...
Click to collapse
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
WoZZeR999 said:
Have you tried updating the PRL?
Click to expand...
Click to collapse
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
rsarno said:
So dont do a factory reset now? Go back to stock 2.2 first, then factory reset?
Yes
No, im assuming i can find out how to do this with a quick search .. unless you have a moment to explain?
Thank you so much.
FYI, today i got the issue using another radio, will update original post
Click to expand...
Click to collapse
*228 option 2 this will reprogram and restart your phone.
ramcharger1979 said:
*228 option 2 this will reprogram and restart your phone.
Click to expand...
Click to collapse
Thank you. I did it, and went from 51920 to 52011
I wonder if this will have any affect
Just an update on this, since changing my PRL i have not yet had the issue happen again!!
I only received like 5 calls, but i usually always get it 1/3 typically
Ill update if anything changes, but thanks so much!!
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
rsarno said:
The PRL did not work afterall.
What are my next steps? If i take my phone to VZW can they run some sort of test on the spot? or will they want to send it away?
Or should i dial 611 and make a stink until they send me a new phone?
I dont know what to do
Click to expand...
Click to collapse
Un root it first then take it back to stock. Lots of info out there about how to do that. Then take it back to verizon store. Be sure to s-on the phone...
Sent from my ADR6300 using XDA App
Yep thats what its looking like
I downloaded the RUU and flashed it, but there was an error saying "Bad" and abandoned. Any idea where i can find a confirmed copy?
I then tried flashing the earliest backup i had from Recovery, it appears to be from just before i rooted.
Im going to see if i have the issue on this rom.
If i do, i will go S-On and they will see me in the store
what pisses me off most is i cant replicate it to do testing!!
Im sitting here literally calling myself over and over, to see if it connects lol
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
AndrewGL said:
ok then, I had issues too with my network, and doing *228 was not good enough for some reason soooo do this.
Do a RUU by following the directions in this thread, and by using the file provided there.
http://www.incredibleforum.com/foru...-how-get-back-complete-stock-s-off-2-2-a.html
Then once you have gotten through the set up of your stock 2.2 incredible, Factory reset (pick the option that wipes the most data). When you turn back on your phone, it will ask you to activate it, like you just got a new phone. That has been fixing a lot of peoples weird problems lately.
Click to expand...
Click to collapse
So you unrooted, flashed 2.2, factory reset, then re-rooted?
Only way to get a new unit is to go in the store and freak out cuz you lost it and you need a phone NOW! They can call asurion for you and get what's called an emergency replacement or something like that. Just tell them you have buisness the next day and it's out of state. But the downside is you will get a Incredible with a SLCD screen and not your original AMOLED. But aleast it's new
Sent from my ADR6300 using XDA App
Okay i fooled a lot and it hasnt happened yet (i have my toes crossed)
Here is what i did:
First, i flashed back to my very first backup right after root. So i went back to stock, but still had root.
Next i did a factory reset, wiped all data
Next i flashed SkyRaider3.3.2, newest radio, and manually reinstalled all apps and settings
so far its been 24hrs and i haven't had the issue!!
going on 4 days without an issue, thanks everyone for the help and advice
Here's what happened:
Called Sprint because I was unable to send out SMS although I was able to receive. I was on the device at the time of the call and I asked the rep if she wanted to call me on another phone. She said that what she had to do didn't involve me being on a different line. I found it kind of weird but I figured she knew what she was talking about.
She tells me that she's done doing what she was doing and that I had to reboot my phone. I disconnect the call reboot my phone and test out the SMS. It works but now my data doesn't work at all. I'm using Cyanogen RC1 and I see no 1X or 3G at the top. I can s/r calls as well as s/r sms.
I called again and the guy knew I was using Cyanogen's ROM (I guess they have a way to do that now). He tried basic troubleshooting but we couldn't fix it. How do I fix this? I remember seeing a website link in a thread a while back that contained all the different PRL versions available for download in a .zip file that we could flash in recovery. Does anyone have the website?
I tried rebooting. Should I do a nandroid restore? I have a feeling it's network related so I don't know if that will fix the issue.
Have you tried flashing a sense or stock rom and see if you get text messages there. Worth a shot. If not give your nandroid a shot or even a full wipe install.
I'm going to a nandroid restore right now. I already backed up all my apps and stuff.
gqstatus0685 said:
I'm going to a nandroid restore right now. I already backed up all my apps and stuff.
Click to expand...
Click to collapse
Good luck!
No luck. I'm on the phone with Sprint right now and all of the reps I speak to are lost. I know it's a network issue and something not being enabled on their side.
Ok I got off the phone with them and still haven't resolved my issue. They are claiming they can't help me because my phone is rooted. They wanted me to press ##3282 commands but Cyanogen doesn't have those functions built in.
This mess all started off with a texting problem. The thing that baffles me is that SMS has nothing to do with data.
gqstatus0685 said:
Ok I got off the phone with them and still haven't resolved my issue. They are claiming they can't help me because my phone is rooted. They wanted me to press ##3282 commands but Cyanogen doesn't have those functions built in.
This mess all started off with a texting problem. The thing that baffles me is that SMS has nothing to do with data.
Click to expand...
Click to collapse
Switch to a stock sense rom and call back.
bizdady said:
Switch to a stock sense rom and call back.
Click to expand...
Click to collapse
Yup, that was my idea.
I'm still a bit taken back at the fact they knew which rom you were using.
Yeah man the guy was like " I'm looking at your account and I was checking what version you were using and it says Fresh". I told him that it was what I was using before but I'm using Cyanogen now.
They somehow know what version. I think they somehow send a signal to your device so it can send back the info that's in the about section. I thought it was pretty cool. He kept stressing that my warranty was void.
I have a cricket flashed inc. It's worked fine till a few days ago. Issue is I can not take on calls but I can make calls or text.I called my voice mail and had 23 messages! so it took me forever to fix it and I don't know what happened. I know I *228 and made a ton of calls and it finally started working. But when I *228 it changes my username to [email protected] Com or some kinda VZW crap. The new Rom I'm using doesn't have epst so I can't fix it to get my web back.
So idk what to do. Find epst to install and fix it or figure out what the help is with my phone not accepting calls.
Any help is wanted and ill answer any questions.
nFiniti said:
I have a cricket flashed inc. It's worked fine till a few days ago. Issue is I can not take on calls but I can make calls or text.I called my voice mail and had 23 messages! so it took me forever to fix it and I don't know what happened. I know I *228 and made a ton of calls and it finally started working. But when I *228 it changes my username to [email protected] Com or some kinda VZW crap. The new Rom I'm using doesn't have epst so I can't fix it to get my web back.
So idk what to do. Find epst to install and fix it or figure out what the help is with my phone not accepting calls.
Any help is wanted and ill answer any questions.
Click to expand...
Click to collapse
Wasn't there a cricket ROM floating around somewhere? Maybe what you could do is flash that, then update your PRL/Reactivate your phone. Then you could prolly flash another ROM without any issues with your PRL. That is all speculation though =/
Idk if it will work. Because my last Rom was running flawless. But had the issue. And when Ifixed it it broke right after. Lol.
nFiniti said:
Idk if it will work. Because my last Rom was running flawless. But had the issue. And when Ifixed it it broke right after. Lol.
Click to expand...
Click to collapse
Hmm... don't know what to tell you then. Can you get any support from Cricket?
http://forum.xda-developers.com/showthread.php?t=791917
^^^ Cricket ROM for Cricket flashed Inc's ^^^
What we need to know:
1. Current rom
2. Previous rom
3. Process/steps needed to recreate the issue
4. A logcat of making the phone call
5. Any/all other info you think we should know
With this info, we'll be better suited to try to help you.
Yes, that cricket Rom I tried yesterday and it totally screwed my phone up. Wouldn't load! So I went back.
Previous Rom is the OTA froyo. I'm now using R2Doesinc Rom from Rom manager.
Issue. Not sure if it has anything to do with It but I presed airplane mode and turned it off. After that my phone Wouldn't accept incoming calls unless I was already in a call via call waiting! I then tried this Rom but nothing changed. Then did *228 and re programmed my phone. It did nothing. I got upset and made a bunch of outgoing calls and then it started working.
But when I did the *228 it killed my internet because it always changes my username from @mycricket.com to something like @vzwnet.com or whatever. And this Rom doesn't have epst so I can't fix it!
So I went back to my old Rom to fix my internet and boom problem came back! no incoming calls unless call waiting. So I went back to gingerbread and programmed again and made a bunch of calls and its working but I can't get into epst to setup my wap!
Alright. Somewhat fixed things. But new problems. While I'm on the web all incoming calls goes directly to voicemail. However I instantly get a notification. If I turn internet off all incoming calls are received. And I'm only getting 1x and not 3G. So there it is. Any help?
nFiniti said:
Alright. Somewhat fixed things. But new problems. While I'm on the web all incoming calls goes directly to voicemail. However I instantly get a notification. If I turn internet off all incoming calls are received. And I'm only getting 1x and not 3G. So there it is. Any help?
Click to expand...
Click to collapse
What prl are you on?
Sent from my DROIDX using XDA App
35036! Same one I been on. It's what cricket sends me through programming.
Problem with replacing it with others is I can't go back without having to go back to my old Rom and setup epst. Cause this Rom doesn't have it. I wish I could use that cricket Rom to pull the proper branding for cricket to fix how programming works.
Every time I *228 it changes my username to [email protected]. idk why or where the proper file is to change so it sets things up right when I program
Called tech support. They've no idea what it is.
Went into Sprint and had techs assess it. No idea. Manager has never seen code.
Switched ROMs from CM 7.0.2.1 to MikG to see if ROM was affecting it. Nope.
Unable to send/receive SMS and make/receive calls. Data fully functional in all aspects (1x, 3G, 4G, GPS, WiFi).
Intermittent issues yesterday. Can't do any SMS or calling period today.
Any idea?
totalanonymity said:
Called tech support. They've no idea what it is.
Went into Sprint and had techs assess it. No idea. Manager has never seen code.
Switched ROMs from CM 7.0.2.1 to MikG to see if ROM was affecting it. Nope.
Unable to send/receive SMS and make/receive calls. Data fully functional in all aspects (1x, 3G, 4G, GPS, WiFi).
Intermittent issues yesterday. Can't do any SMS or calling period today.
Any idea?
Click to expand...
Click to collapse
What were you doing prior to this happening?
Sent from my PC36100 using XDA App
I was doing nothing prior to it. Business as usual. Same locations I'm always at, same amount of text messaging, same people I contact as usual. It came out of nowhere and came to stay, sadly.
totalanonymity said:
I was doing nothing prior to it. Business as usual. Same locations I'm always at, same amount of text messaging, same people I contact as usual. It came out of nowhere and came to stay, sadly.
Click to expand...
Click to collapse
You say you switched ROMs? So I would assume you wiped everything.
Which would be
System/Data
Dalvik
Cache
Boot
Android Secure
And everything else besides ext partition and your SD right?
Now let's trouble shoot this problem. Have you tried installing an OTA ROM? If not, wipe your phone completely and install an OTA rooted Rom.
As you are doing this, I will research on this problem.
Sent from my PC36100 using XDA App
Also have you attempted reprogramming your phone? I remember someone having this problem a long time ago and someone suggested dialing *228
Found the article. The number is indeed *228, but this was for the Droid Eris, so a different carrier. But dialing *228 fixed the problem.
Ignore the previously mentioned. It seems it may be for Verizon only.
EDIT#2
Good god I just read you can't make phone calls. So before we start messing with these codes, have you updated radios at all? If not, try to do so after doing the first step I requested you to do.
EDIT#3
This seems to have to do with your phones provisioning. Try provisioning your phone, it seems that has worked for others whom have had the problem.
To do this you will need to call sprint to do the provisioning process. So if wiping your phone does not work along with reinstalling a rooted OTA, try this.
Sent from my PC36100 using XDA App
@DDiaz007:
I had not installed an OTA ROM and I had read elsewhere about the *228 code and was quite sad when it was for Verizon only, considering those people were having the precise errors I was having.
I ended up calling into Advanced Tech at Sprint as per someone's advice in the IRC for Evo. Forgot the guy's name, wish I could give him credit here.
Solution was:
##231465#
Edit Mode
MDN: Should be current phone number. If not, correct it.
MSID: Should be number AT will tell you you should have. If not, correct it to such. If it already is, change number to some other 10-digit number, commit modifications. Reenter this edit mode by same means and change back to number AT said it should be, commit modifications. It required a reboot for me to acquire service again after changing that number and changing it back, but both SMS and voice now work flawlessly for me. Hell, maybe faster than before!
Thank you for your continued persistence in helping me solve my problem, though. I really appreciate it.
totalanonymity said:
@DDiaz007:
I had not installed an OTA ROM and I had read elsewhere about the *228 code and was quite sad when it was for Verizon only, considering those people were having the precise errors I was having.
I ended up calling into Advanced Tech at Sprint as per someone's advice in the IRC for Evo. Forgot the guy's name, wish I could give him credit here.
Solution was:
##231465#
Edit Mode
MDN: Should be current phone number. If not, correct it.
MSID: Should be number AT will tell you you should have. If not, correct it to such. If it already is, change number to some other 10-digit number, commit modifications. Reenter this edit mode by same means and change back to number AT said it should be, commit modifications. It required a reboot for me to acquire service again after changing that number and changing it back, but both SMS and voice now work flawlessly for me. Hell, maybe faster than before!
Thank you for your continued persistence in helping me solve my problem, though. I really appreciate it.
Click to expand...
Click to collapse
Man that is good to know. I was going to get ready and post a bunch of programming codes for the Evo, but you solved your problem. Very good!
Sent from my PC36100 using XDA App
i am still having this issue and the mdn and msid are fine. anybody find anything else about this? this only start happening to me when i flashed bliss. other roms are fine.
totalanonymity said:
@DDiaz007:
I had not installed an OTA ROM and I had read elsewhere about the *228 code and was quite sad when it was for Verizon only, considering those people were having the precise errors I was having.
I ended up calling into Advanced Tech at Sprint as per someone's advice in the IRC for Evo. Forgot the guy's name, wish I could give him credit here.
Solution was:
##231465#
Edit Mode
MDN: Should be current phone number. If not, correct it.
MSID: Should be number AT will tell you you should have. If not, correct it to such. If it already is, change number to some other 10-digit number, commit modifications. Reenter this edit mode by same means and change back to number AT said it should be, commit modifications. It required a reboot for me to acquire service again after changing that number and changing it back, but both SMS and voice now work flawlessly for me. Hell, maybe faster than before!
Thank you for your continued persistence in helping me solve my problem, though. I really appreciate it.
Click to expand...
Click to collapse
I been having this same issue for a few days already. What do you mean by Edit mode?
Hello I am that same problem on my EVO 4G but all things work and data work Its just keep saying SMS ERROR something 34 and code 2 and this occured after i downloaded the blaze beta 4 rom. I am new to this phone tech stuff and do not want to make things worst on phone. I will be waiting for someones help and thanks...
I got the same problem about 2 weeks ago. Short sms sends good, but then sms length not suited in one message, this cause error. Solution i still has not found.
I tried to get into service mode by code? wrote upper, but no menu appeared.
Bump for a solution for this problem...
I am currently running the fresh rom 4.3.3 by flipz and constantly receiving this message. I have tried resetting the phone...doing a full wipe of the phone and doing a clean install of the rom.
This problem Also occured on the Team Nocturnal's 4.67 OTA Rom with the updated radios and updated OTA kernel...I have recently gotten an Airave howver, this problem was happening about 2 weeks prior to getting my Airave.
Any help would be greatly appreciated...
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
If you are 100% stock, you may want to call tmo.
Have you done a hard reset? Does calling over wifi work?
Sent from my SGH-T989 using XDA
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
phillup said:
yeah we are 100% stock. It's hard to tell if we miss a call on or off of wifi unless they leave a voice message as some calls go straight to voicemail. I'll try a hard reset. My wife tried calling me six times and I didn't even get a missed call. Same thing when my mom called me.
Click to expand...
Click to collapse
Change ur simcard ull be good.. Go to a corporate store so u don't get charged
Sent from my SGH-T989 using XDA Premium App
Go to your local T-Mobile store and they should replace the phone or the sim card.
If the phone is the problem just hope you are under warranty, you should be.
Hoped I you out!
phillup said:
My wife and I are stock and we are having issues receiving calls. Is this a known issue with this phone?
Click to expand...
Click to collapse
Having the same problem - called TMO and they asked me to stay on 2G for a day and observe - next step is hard reset and if it doesnt help - then phone replacement
I was having mad issues receiving calls and text*. I tried everything**. expept stock modem. I searched for like 2 mf-n hour for it. Finally that f-n kid modem
http://forum.xda-developers.com/showpost.php?p=22557244&postcount=172
Stock modem fix my issue
Hit the thanks
It will make me feel good
*Only works on wifi
** every rom, kernel,known good nand backup ,and everysingle radio except for the stock "kid"radio
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
caditnow said:
hi Superuser - i have the stock rom and still facing this issue - was your a rooted phone?
Click to expand...
Click to collapse
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
It is interesting that in the last week there are at least three threads dealing with missed calls. Is there something going on in common? I have found that I was only missing certain calls from certain numbers. 100% reproducible. If I call my cell from my work phone AND the work # is stored in my contacts, then I do not get the call. It goes straight to voicemail. But if I remove the number, I get the call. Add the number back and I miss the call.
superuser696 said:
ye check out my signature. up i need to update beta5 now.
try flashing the stock kid radio in my previous post
what radio are you running?
Click to expand...
Click to collapse
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
caditnow said:
Well I havent rooted the phone yet - as if this issue continues, i dont want to void the warranty as I can try for a replacement. I am not sure once I root - can I do something to make it look clean and not void warranty!
If there is any suggestions - I will definitely try it out
Click to expand...
Click to collapse
Yes once rooted you can unroot just as easy...same prosedure actually and your phone will be as if its right out of the box...yes you can do warrenty exchange if you root and then unrooted via odin
Sent from my SGH-T989 using xda premium
Thanks for the info sinfulgray - appreciate it I will give it a shot and move to ICS with the radio mentioned by SuperUser.