Develop Bugs

Dead Pixel - Please Help!!

Hey,
I have had my device for one week, so under DSR working days I should still have time to return.
I have discovered a dead pixel at the top of the screen, which is always blue - I will try and get hold of tMobile tomorrow but wondering if anything else I can do or if It can be sorted.
The pixel appears blue on bright backgrounds, and is annoying - but i'm pissed because i got it last saturday, so its 7 days till now, may be on my own grrr - They state that the 7 days cooling of starts the day after the phone arrived, so its now 8 days so today is fine, however DSR states working days, minus weekend and good friday I should have a few more days - None the less hoping to get it replaced? Oh, forgot Easter Monday too :S
I've emailed tmobile and will try and phone them now, hopefully CS is still open.
Thanks
Also, I think it just developed or something, wasnt there before? - When screen is black, its not visible, when screne is red visible as a black spot, when screen is blue not visible, when screen is white visible as a blue spot - Ran that JScreenFix app twice both times for 20 minutes, no change :S

Nelsaidi said:
Also, I think it just developed or something, wasnt there before? - When screen is black, its not visible, when screne is red visible as a black spot, when screen is blue not visible, when screen is white visible as a blue spot - Ran that JScreenFix app twice both times for 20 minutes, no change :S
Click to expand...
Click to collapse
Sorry to hear that
JScreenFix is only for when the pixel is stuck not dead,
from your description the dead pixel is RED not BLUE.

I am just curious as to why you say PLEASE HELP!! it's not like we can help you. Just return it for warranty or replacement.

Its panic - and when one does it they become ignorant
Well, I've contacted TMobile, they have no HTC Desire stock so cant exchange it now, however I'll call back tomorrow and a note has been left incase I'm out of the 7 working day DSR period.
Spoke with a lady who hadnt the idea what a dead pixel was and said "in the meantime ask HTC if there is a solution"
Thanks

I have also discovered a dead pixel in the middle of the screen. Can't see it unless you really look for it. It is only visible on a white background and shows up as pink... lol
Will they exchange mine under warranty? I don't want to call them now, I will use it for a few more months and then exchange it for a new one.

Doesn't there have to be 3-4 'Dead' pixels before an item is deemed 'Faulty' and any returns is at the manufactures discression?

killyouridols said:
Doesn't there have to be 3-4 'Dead' pixels before an item is deemed 'Faulty' and any returns is at the manufactures discression?
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Basically - yes. It also depends how many and the type of defect within an area. If you have 2 at opposite ends of the display - this could be ok, however if they were close together - could be classed as a defect. Its basically up to HTC and what their criteria is.

I would have thought they would replace a dead pixel, even if it was only one. Let us know how you get on with your replacements.

zonkkk said:
I have also discovered a dead pixel in the middle of the screen. Can't see it unless you really look for it. It is only visible on a white background and shows up as pink... lol
Will they exchange mine under warranty? I don't want to call them now, I will use it for a few more months and then exchange it for a new one.
Click to expand...
Click to collapse
No way in hell will they swap it for a new one if it's a few months old. Do it right away and they MIGHT, maybe.

T-mobile agreed to swop mine out 3 weeks ago but haven't replaced it yet due to lack of stock. Whilst I could chase them I'm not overly rushed as I still haven't received my screen protectors yet!

irkan said:
Sorry to hear that
JScreenFix is only for when the pixel is stuck not dead,
from your description the dead pixel is RED not BLUE.
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Click to collapse
I have a red pixel.. what does that mean? I have had it for a long time but im not sure if its dead or stuck..? thanks in advance

dead pixel means that nothing is shown the pixel is only ever black... stuck pixel means that it only ever shows one colour...
that was the definitions i was last told anyways!!

You both have dead pixels. I think it highly improbable that they will ever become unstuck. Hehe.
If you can take it back then do so quickly because only a new screen will fix it.
Sent from my HTC Desire using XDA App

If the pixel is red, or any other color except white or black, it probably is a stuck pixel. And I read the beginpost quickly, and if I remember well (it's pretty late here, sorry for any possible mistakes in my post), the pixel sometimes changed.
If that is the case, it is absolutely not dead. If an app which 'wakes up' the pixels doesn't work, I don't know what will. And last, I wonder if your provider or the manufacturer will repair this for free. I read somewhere that there have to be a certain amount of dead pixels before it is accepted for a free repair.

[Q] Appearing and disappearing white pixel?

Hey guys, today I noticed something weird on the left-est (if that's even a word) panel of my HOX. When i click on bottom half of the screen, a white pixel appears and stays there until i touch the screen again and sometimes the white pixel just flashes! This only happens on the 1st panel (from the left) and I don't know if it's just a glitch or a hardware problem. The thing is, this is my second HOX (I had another one for 1 week before replacing it (it had a small black circle-y spot) ) and I had it for more than 2 weeks and the returns policy of the store I bought it from says that they can't replace it if it's more than 2 weeks old. Any ideas if it's hardware or software related, or even ways to check so?
UPDATE:
I think you'd want to know that I have an HT23 model

I had a similar problem with a bright red pixel at the left of the center of the screen. It usually appeared when I am not touching the screen and disappears when I do. After the screen got a yellow tint that appeared next to the volume up button which got worse the hotter the phone got, I took it to the shop and they replaced the "touch, battery and speaker". Touch pretty much means screen as well, I have no idea why they changed the other 2.
It's definitely a hardware problem since I had a similar issue with a stock phone. Btw the yellow tint appeared after 5-6 months, the red pixel was there pretty much from the beginning.

lpslayer said:
I had a similar problem with a bright red pixel at the left of the center of the screen. It usually appeared when I am not touching the screen and disappears when I do. After the screen got a yellow tint that appeared next to the volume up button which got worse the hotter the phone got, I took it to the shop and they replaced the "touch, battery and speaker". Touch pretty much means screen as well, I have no idea why they changed the other 2.
It's definitely a hardware problem since I had a similar issue with a stock phone. Btw the yellow tint appeared after 5-6 months, the red pixel was there pretty much from the beginning.
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Click to collapse
So should I go and ask/demand for a replacement? It doesn't bother me, I don't even use that panel at all, what annoys me is the fact that this is the second HOX I've had and it also has a problem!

It's a hardware fault go and demand for a replacing (HT26+/SH26+).And, if someone later on (in this thread or else ware) suggest to use a software to fix it. Don't bother with it.
I have HT25 with yellow tint showing from time to time. It's annoying me, and still I didn't get the chance to give to to HTC care.

neuTrue said:
It's a hardware fault go and demand for a replacing (HT26+/SH26+).And, if someone later on (in this thread or else ware) suggest to use a software to fix it. Don't bother with it.
I have HT25 with yellow tint showing from time to time. It's annoying me, and still I didn't get the chance to give to to HTC care.
Click to expand...
Click to collapse
Okay, I will, thank you.
EDIT:
But, if they tell me that my returning period has passed, what will I tell them?

[Q] Camera problem. Red pixels while no light.

Hi. 2 days ago i bought new devise Sony Xperia ZL. I almost happy by this device but i found 1 problem: when sensor see no light (full covered by something opaque), camera see red noise. This noise appears on frontal camera and main camera also. I know, problem like this sometimes appears on th HTC One devices.
Is this problem very serious? Is it hardware problem or software bug? Whether I should exchange this device on another one while i can do it?

BasCreator said:
Hi. 2 days ago i bought new devise Sony Xperia ZL. I almost happy by this device but i found 1 problem: when sensor see no light (full covered by something opaque), camera see red noise. This noise appears on frontal camera and main camera also. I know, problem like this sometimes appears on th HTC One devices.
Is this problem very serious? Is it hardware problem or software bug? Whether I should exchange this device on another one while i can do it?
Click to expand...
Click to collapse
please specify what are you saying, are does RED stuck pixels? or just red noise ( no stuck pixels).

BasCreator said:
Hi. 2 days ago i bought new devise Sony Xperia ZL. I almost happy by this device but i found 1 problem: when sensor see no light (full covered by something opaque), camera see red noise. This noise appears on frontal camera and main camera also. I know, problem like this sometimes appears on th HTC One devices.
Is this problem very serious? Is it hardware problem or software bug? Whether I should exchange this device on another one while i can do it?
Click to expand...
Click to collapse
if its noise then its normal in zl

danieldp1990 said:
please specify what are you saying, are does RED stuck pixels? or just red noise ( no stuck pixels).
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Click to collapse
Red noise. When i trying to make photo with it, camera changing color of noise to white(in the moment of making snapshot). Looks like it is hardware problem but Sony knows it and tried to hide it by changing color of noise.

Dual LED

Hi.
I got my phone back from LG service (bootlooped, they replaced motherboard).
But since its back I noticed my led flash isnt working. Only one of them (top) is flashing. Any solutions?
Or should I send them it back again? Idk if its worth wasting time cuz I guess its no rly diference with 1 or 2.
V20h

Galbarix said:
Hi.
I got my phone back from LG service (bootlooped, they replaced motherboard).
But since its back I noticed my led flash isnt working. Only one of them (top) is flashing. Any solutions?
Or should I send them it back again? Idk if its worth wasting time cuz I guess its no rly diference with 1 or 2.
V20h
Click to expand...
Click to collapse
Check by taking photos in white fluro lit room as well as yellow incadescent light. There is a difference between the two LED, you should see the plastic lens one is yellow and one is orange. These two work to balance out the colour of environment so there is a reason to have both working.
Also check by using a torch app.

sensors not working on htc one m8

is it possible that the sensors will stop working if htc one m8 get dropped from hands?
the main thing is i have dropped my phone, the display was showing white, now the display is fine but the sensors are not working?(htc center chnaged display and in short spoiled my phone)....
they saying ROOT is reason for having this sensors problems
anyone willing to help me heree?

saiyansection said:
is it possible that the sensors will stop working if htc one m8 get dropped from hands?
the main thing is i have dropped my phone, the display was showing white, now the display is fine but the sensors are not working?(htc center chnaged display and in short spoiled my phone)....
they saying ROOT is reason for having this sensors problems
anyone willing to help me heree?
Click to expand...
Click to collapse
Which sensors? Proximity? Light?
Ive bought some cheap knock off screens to repair my own phone and all the sensors are on the replacement piece. They must have missed a connector or given you a bad part.
On the knock-offs, i had a proximity sensor not work and the light sensors are not that great.

avg2424 said:
Which sensors? Proximity? Light?
Ive bought some cheap knock off screens to repair my own phone and all the sensors are on the replacement piece. They must have missed a connector or given you a bad part.
On the knock-offs, i had a proximity sensor not work and the light sensors are not that great.
Click to expand...
Click to collapse
light sensor,proximity sensor,G-sensor(which causes motion launch),camera flashlight all are not working when htc service center changed my phone's display.
are the sensors available only on the display part?, then they replaced display with fake one nd took money about 8500 INR
they are giving me **** reasons that phone was rooted, i told them there is no relation between display,sensors and ROOT.. i have lodged case against them will see what happens, HTC services in india are very very bad..

Yeah, probably a knock off screen. The screens would cost me about $65usd. If the touch digitizer (the top glass) edges start popping up around the bottom edge, then it's definitely a knock-off screen because all of mine did that. Crazy glue helped with that.
I've never heard of a HTC service center that you can take your phone to. Usually you mail it to HTC.
The phone isn't very easy to take apart if you've never done it before. You must disassemble everything to replace the screen. You can google a youtube video to see how it's done. Not easy for a first timer.
My guess is they messed up or missed connections. I can't remember, but I don't think there is a separate connector for flash, so for the camera to work, but not the flash, is odd.
It is possible for you to disable some sensors with root, but not accidentally. You'd have to manually disable.
I'm not too sure where the g sensor is on the phone.

avg2424 said:
Yeah, probably a knock off screen. The screens would cost me about $65usd. If the touch digitizer (the top glass) edges start popping up around the bottom edge, then it's definitely a knock-off screen because all of mine did that. Crazy glue helped with that.
I've never heard of a HTC service center that you can take your phone to. Usually you mail it to HTC.
The phone isn't very easy to take apart if you've never done it before. You must disassemble everything to replace the screen. You can google a youtube video to see how it's done. Not easy for a first timer.
My guess is they messed up or missed connections. I can't remember, but I don't think there is a separate connector for flash, so for the camera to work, but not the flash, is odd.
It is possible for you to disable some sensors with root, but not accidentally. You'd have to manually disable.
I'm not too sure where the g sensor is on the phone.
Click to expand...
Click to collapse
thanks for your reply, let forget the flashlight but what about light,proximity and G-sensor, even i had htc desire (old one) rooted from 6 years no sensor problem till
and this flagship phone one m8 giving problems :v
the Display material description is "FRU-SUB ASSY, LG DISPLAY,BLACK,LCD" which costs me for 8.5k i.e ($127.877) , even the phone i gave to htc service center which is authorised by HTC, i didnt tweaked phone it was S-ON, i didn't opened phone lol, i just told them to change display but now things are messed up, i did complaint and they took my phone for revision from last 2 weeks ,no phone calls from them nothing, all they telling are bull**** reasons and causes
can you please tell me where G-sensor is by searching or asking someone
even didnt tweaked any hardware part of my phone, the firmware was of HTC in my one m8 , what should be the problem ,? they really messed up with my phone.....i told them that i need replacement of phone(like apple do) , they are contradicting their statements too, they told me to change motherboard which costs around $245. what the hell
due to such poor service in india HTC need to improve their services or people will stop purchasing HTC in india

If they are authorized, call HTC directly. They can probably step in to help you

avg2424 said:
If they are authorized, call HTC directly. They can probably step in to help you
Click to expand...
Click to collapse
nope they dont know anything, they are technically illiterate man, i have called them thrice, they are telling that go to fastboot nd factory reset it, they are noob people,
i have lodged case against htc center, will see what happens tomorrow, they are not listening, its not time to talk and request them , its time to take action against them...

i actually fade up from 2-3 weeks for this phone, thanks for helping though

Hey man were you able to fix that problem? My phone has the same problem (sensors and flash) after I got the battery replaced. Funny thing is that they're also saying it's because of root ( of course it's not )

About not working sensors
tinclan said:
Hey man were you able to fix that problem? My phone has the same problem (sensors and flash) after I got the battery replaced. Funny thing is that they're also saying it's because of root ( of course it's not )
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Click to collapse
Hello folks, i think i solved this issue ... i have a htc m8, just like all of you .. I had a extra battery so i was like. okay its time to replace this one and use this "new" battery i have for this phone. I saw so many videos on internet about tearing it down ( i had exp opening stuff before) I did it without problems actually. When i finished, i found myself with no sensors at all... none of them .. after some hours of digging. I noticed that this problem came along "display replacement, and battery replacement" .. later i found that all the sensors are in the display itself.. Then i opened it again and swaped the old battery and make sure i did connect everything. When I finished, i find myself with the same problem.. and a new one.. my screen was blinking rapidly ... i was like, rlly bro ... so i opened it again for third time.. and this time i saw something i ignored before... every ribbon was protected with a special tape, which is metalic like in the upside, they lost its glue and became loose, so i glued with a soft glue them back in place, for what i know, they do a job, something with faraday cage .. after i secured every "Tape" of this... i closed back my phone and TADAHH... i recovered almost every sensor xD ... my gyroscope is kinda weird. takes sometime to respond.. but i will leave it like that. most important for me was the light sensor and proximity sensor which are working perfectly ... well guys, that was my experience with this phone.. for those who are brave enough to open this challenger phone.. pay attention to these details i said before, and maybe you will get your sensors back.... thanks for your time.. i just made an account to help with this issue