Develop Bugs

[Q] Bluetooth earpiece looses audio (cuts in and out) since Froyo

I tried making a Froyo 2.2 bug list, but it didn't catch on.
Anyway, I'm still fighting with this problem. It pisses me off because b4 2.2 my BT audio was fine. Now I have to use a wired headset and it sucks!
I have two seperate Jawbone earpieces. Both worked fine until the Froyo upgrade.
I'm running the official 2.2 from Sprint.
During a call, audio cuts out on my end, that is, I can't hear the other person, but they can hear me.
Then, just as mysteriously, it comes back!
No one else is complaining so either nobody else uses BT, or something is wrong with my update!

Have you tried a different Bluetooth headset other than a jawbone?

No. I have not. It doesn't make sense to, as far as I'm concerned.
Two headsets, both worked fine with Android 2.1. The difference is the phone's OS, not the head sets.

Feel Your Pain
Hi,
My Verizon Droid 2 w/ Froyo originally worked fine w/ all my (5+) bluetooth headsets.
Sometime recently, I noticed that my Sennheiser VMX 100 icon is missing and I can no longer pair with it.
Droid2 continues to pair with all my stereo headsets but not the non-A2DP
(non-stereo,non-music) Senn VMX.
The VMX does pair just fine with my desktop.
==============================================
(MotoRokr S9-HD, Plantronics BackBeat 906, Jabra BT8030,
Nokia BH-505, Cellular Innovations)
BTW, I think the Plantronics Backbeat 906 the best sounding 'sports' stereo.
But, all 'sports' models need memory-foam replacement buds to stay in my ear.
The Nokia BH-505 was settling in as the best 'all-around' sports model,
mainly for having the least worst fit with the least amount of tampering,
before it would no longer take a charge after ~ 1-2 weeks use.
The Jabra BT8030 the best 'all-around' stereo
(comfort, battery life, fit, ease, distance, etc.)
Jabra was the only non-'sports' stereo I have familiarity with.
This headset gives me the (preferrable) egg-shaped alien-head rather than the Princess Leia effect.
I've had it over a year, definitely get what you pay for with this one.
(Sennheiser VMX 100, Jabra's, Moto's, Nokia's, et al., but no Plantronics)
Sennheiser VMX 100 (suprised me) best 'all-around' non-stereo
(fit,noise pentration,ease)
My experience over time has been, Moto excels @ ease of use,
Jabra @ comfort, and everyone else wins the fidelity/noise contest,
Nokia's most stylish but least dependable service life (along w/ 'off' brands).
=================================
Regards,

Feel Your Pain
Hi,
Just remembered I have A GE Cell Fusion setup
(wireless home phone that makes/receives calls on your cell line via bluetooth) that continues to work fine with the Droid2.
So, guess mine's not so much an A2DP vs. non-A2DP problem.
Regards,

I have since tried FOUR different earpieces from THREE different manufacturers, all with the same results.
I have wiped the phone twice, still the problem remains.
I have called HTC twice. The first time they told me to purchase a different earpiece. The second time they said to wipe the phone and report back.
I reported back, and will post the result of that memorable conversation below.

This is wonderful.
Called HTC for the third time. They put me on hold, then came back and told me that, because the Bluetooth connects, and I am able to hear part of the conversation, there is nothing they can do!!! They said they cannot guarantee Bluetooth will work!!!
Can you believe that???
"Hey, buy our products. We just can't guarantee they will work!"
Great business philosophy.
So I proved to them it is their product at fault and not the different ear pieces I've tried. And it only started AFTER Froyo. Before that it worked great.
And they basically told me to go frack myself.

Well, seeing as so many people are on pins and needles waiting for the next installment of my continuing saga...
I went to Sprint and they re-installed Froyo themselves. They tried the BT for a few minutes and since it worked fine, declared nothing wrong with the phone. The problem however, often doesn't appear for 30 to 45 minutes. Or it can happen only a couple of mins into a call.
They ordered a new phone for me and two days later I picked it up. It took a few hours, but this device has the same BT issue as the original.
I am dumbfounded that this issue isn't being reported by more than one other person!!!
My only recorse now (and remember, I have tried THREE different BT devices from THREE different manufacturers) is to purchase yet another BT earpiece. That will have to wait though, until I get the $

i am having this problem too
my bluetooth stereo worked flawlessly until the 2.2, then the phone bt won't pick up the mic at all, i can hear the other person fine but they hear nothing. it's now totally useless. And the media bt is choppy for the first 3 minutes or so of connection where before it would auto connect solid immediately. Oh, and the auto-connect no longer works, i have to manually connect whenever I start the car. It has me really upset.
I don't use an earpiece because i still haven't found a low-profile one that can play music (media bt) -- any suggestions? I have a plantronics 975 i got just for this phone, and much to my dismay, it doesn't seem to be able to connect to anything besides phone. worthless!
any causes or fixes yet??

Well, seeing as how HTC and Sprint don't believe there is a problem, I assume we'll have to live with it.
And the lack of xda members complaining about it, I suspect the "fix" will be changing to a different phone.
I guess there aren't a lot of members using BT earpieces. I'll again mention this happened even with the latest Jabra STEREO headphone, so not sure there is any difference between the two.

I'm having the same problem on a dell BT Stereo headset with an HTC Incredible from Verizon. Had no problems on 2.1
There is a Bug reported in the Android Buglist:
http code.google.com/p/android/issues/detail?id=2807 (can't post an outside link as a new user here.)
Try turning off wifi when listening to audio.
obviously not the best solution in some situations, but it solved my problem for now.

OMG! Thanks!!!
I thought I was going crazy. So this is listed on the Android Buglist? And HTC claims no one else has complained.
I'm going to go check it out. If turning off WiFi helps, I'd be very gratefull. A workaround is better than what I've been going through. I love this phone.
Edit: Well, you got me excited, but that issue doesn't appear to be the same. First off, it started a year b4 2.2 came out.
Second, they seem to be talking mostly about stereo music listening problems. Also, they're talking about BT actually disconnecting - mine never disconnects. Even when I can't hear the other person, they continue to hear me. This suggests BT is still connected.
However, I will take notice as to whether my issue is affected by WiFi. It would be nice if that worked for me as well.

leebo said:
OMG! Thanks!!!
I thought I was going crazy. So this is listed on the Android Buglist? And HTC claims no one else has complained.
Click to expand...
Click to collapse
HTC's buglist and Google's buglist for android OS aren't the same.
And not that it helps your situation any, but I use my BT headset for over an hour EVERY DAY, some days many more than that and haven't experienced what you're describing.

Thanks. I realize they are two different companies, but it seems that customers would have complained to them by now.

There's an update supposedly coming tomorrow. Maybe it'll be a good day for you to wipe and start over from scratch and see if the problem goes away???
HTC's forums are here: http://community.htc.com/na/htc-forums/android/f/94.aspx
You can browse around and see if others have reported your issue there.

Coming from where? HTC? Google? Sprint?

What update? huh? tmrw = 9/23/10?
Where did you hear about an update? what's being updated, software? sense? htc? Android 2.3 for Evo exclusive?
This is not the same issue as some have with wi-fi on, as i understand it from the original poster, and def not my issue.
Why, evo, why? i want so bad to love you so much

Well, two days after the update, the problem remains. However, I have been testing with the WiFi off, and as long as I keep Wifi off, no problem... so far.
I turned WiFi on and made a call, and within a minute or two it happened again. As soon as I turned the WiFi off (during the call), I was able to hear the other party.
So it's looking more and more like an issue with the WiFi radio and the BT radio. Of course, one incident does not confirm this. I will have to give it more time to be sure.
Then the question is: who is to blame, Google or HTC???

Both my Jabra Prime and my Sony car stereo will not connect without extra help since at least the Froyo update. I have found a workaround that seems to work just fine for me, I have to put my Prime in pairing mode, than I can tell the phone to connect in the bluetooth settings w/o any issues. I can manually connect the car stereo w/o putting it in pairing mode and it works fine.

So just over two weeks and the "work around" seem's to work. I now only turn on my WiFi if I actually need it. It's still a pain though. It worked b4 in 2.1, I wonder what they broke?
Also, something new: Since that last "update", my phone sporadically re-boots for no apparent reason I can see.

Is it possible to have more than one BT headset paired and either one able to answer?

I just shut off my land line and it would be nice if I could plug in my phone when I got home but have a couple of BT headsets in a couple of rooms of my apartment and use whatever BT headset I'm nearest to answer the phone.
I have two BT headsets and I paired both but only have one active at a time as I don't know how to have more than one functional with the phone at the same time.

No that won't work to spy on your wife.

Perhaps I didn't make it clear. I don't want to have two headphones broadcasting sound at the same time but I would like to be able to pick up the phone from one BT headset or the other. No problem if it disables the other headset while I'm on a call. As long as after I hang up I can put down the headset, walk to another room, then make a call with the other headset - without ever having to touch the phone.

newalker91 said:
Might I suggest this instead?
http://www.phonelabs.com/prd05.asp
with
http://www.amazon.com/Motorola-Cordless-Handsets-Answering-L903/dp/B003XMA9IU/ref=pd_cp_e_2
Click to expand...
Click to collapse
Thanks - that is close but I'd love to avoid buying a lot of extra phone hardware. I guess it isn't possible to do what I'd hope to do but I do appreciate the info.

I always have 2 paired at one time. My cars radio is paired for media, and my Voyager Pro paired for calls. Works brilliantly
Sent from my Epic 4G Touch

Well BT has a range so depending on the size of you apartment it may not be practical
Sent from my SPH-D710 using XDA App

Vandam500 said:
I always have 2 paired at one time. My cars radio is paired for media, and my Voyager Pro paired for calls. Works brilliantly
Sent from my Epic 4G Touch
Click to expand...
Click to collapse
Is it possible I'm missing something I need to do on the phone? I have two BT headsets but when the phone rings, I can only answer from the last one I paired up. If I go to my BT settings on the phone - both show - both as paired but only one is blue on the phone. Perhaps because they are the same model headset?

Bluetooth audio skip

Using a pair of Motorola S9-HD for the time being until I get my Klipsch S4As in due to the Samsung ones dying on me. Whenever i put my phone in my pocket the audio skips. Has anyone had this issues and been able to remedy this?
Sent from my Galaxy Nexus using XDA

times_infinity said:
Using a pair of Motorola S9-HD for the time being until I get my Klipsch S4As in due to the Samsung ones dying on me. Whenever i put my phone in my pocket the audio skips. Has anyone had this issues and been able to remedy this?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
which ROM / OS are you using? earlier OS like 4.0.1 were known to have audio issues

Hey, i experience the same issue. I'm on 4.0.2 I'm using Jaybird freedom bluetooth headset and when i put my phone in a waist pouch while i run it skips alot. But when i hold it in my hand it rarely skips. it's sad because i thought bluetooth had a range of like 30 feet or so. Hopefully it's just a bug and will get fixed with an update.

You're not the only one, there was a thread about this before - http://forum.xda-developers.com/showthread.php?t=1460579&highlight=bluetooth+skip

bguzmanz2 said:
Hey, i experience the same issue. I'm on 4.0.2 I'm using Jaybird freedom bluetooth headset and when i put my phone in a waist pouch while i run it skips alot. But when i hold it in my hand it rarely skips. it's sad because i thought bluetooth had a range of like 30 feet or so. Hopefully it's just a bug and will get fixed with an update.
Click to expand...
Click to collapse
Yeah. Same thing. If I put it in my pants pocket or side pocket of my bag it skips. If I hold it no skip. :/
Sent from my Galaxy Nexus using XDA

I bought a Moto S10-HD headset last week. It's been perfect. Over the past few days, I've used it about 5 hours a day, mainly traveling since my car isn't set up for plugging a phone into the stereo. I haven't had any skips. I use it at the gym when I do cardio, and it's fine in my pocket, in the cupholder of the Arc, where ever I stick it.
VZW Version, Android 4.0.4
Now, If I go walking off into another room, like 30+ feet away, it will skip in and out due to distance/signal strength. I know it's the newer model, maybe the bluetooth connection is stronger than the S9-HD? On the phone side of things, I'm not sure what the differences in bluetooth strength is between different modem packages, but maybe a radio update will help. My BT strength is REALLY off the chart, better than any Android device I've ever used. I haven't had BT this good since an old Sony Ericson and an unknown BT headset that probably scrambled my brains. I still have that phone and I SWEAR that it's BT has a much further range than the 30 foot rule. Likewise, on my SGS it's like 5 feet was the max...and I couldn't dream of it going in my pocket. Even my cheap little Plantronics headset seems to have a little more range.

I was able to resolve my BT skipping issues by following this post:
http://forum.xda-developers.com/showpost.php?p=16864454&postcount=58

Poor Bluetooth Range

The bluetooth range/signal on my S3 really stinks compared to my old Atrix. If I get more than a few feet away from my phone at the gym, the music begins to cut out. Same is true if my body is between my phone and the receiver on my headset (Jaybird Freedom). With this same headset it never cut out with my Atrix. Is this problem due to the hardware bluetooth radio, or is there anything that can be done to improve signal via software or a different ROM?
On a related note, the S3 takes around 30 seconds to connect to my car. Once connected it works fine. The Atrix connected within only a few seconds. Is there anything that can be changed to make the S3 connect quicker? Not sure why it takes so long with my car -- my headset connects almost instantly.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2

Completely anecdotal, but I do find that the Bluetooth range on the S3 is a bit shorter than the range on the iPhone 4 I came from. Used to be able to move around the house quite a bit, can't so much any longer.

Yeah the range is short , however I can connect fast

[Q] Jaybird Bluebuds X problems on Galaxy S6?

Anyone having any Bluetooth issues with the S6? In particular, with the Jaybird Bluebud X earbuds? I emailed Jaybird support to see if they are aware of any issues. Based on my research, I cant tell for sure if there is a known issue or not.
Basically, heres whats happening. This is the first time Im using a Bluetooth headset but pretty confident this isnt a settings issue.
Bluetooth pairs fine. But if my phone is not within a foot or two, or not in direct line-of-sight of the earbuds, the sound cuts in and out, or totally out. So if I put the phone in my pocket, I lose sound. If I hold the phone behind my back, I lose sound. Bluetooth stays connected, but the sound goes out abruptly. It doesnt get distorted or faint, it just cuts out. If I bring the phone back in line-of-sight, or close to the phone it works great. But it kind of defeats the purpose. I had to hold the phone at my chest on my walk to work this morning in order for it to work right. If I cover the top half of the phone, it goes out (eerily similar to the old iPhone issue with the antenna, if you touch the frame a certain way it seems to go out). But sometimes depending how I touch the controller-side earbud, it goes out. Its as if anything that blocks the line-of-sight or sensors on the phone/earbud, it blocks sound. I tested this in Safe Mode as well and the problem is still there.
For whats its worth, I have a Jambox at home and the S6 connects fine with it, no matter where I am in the apartment or how Im holding the phone. So I really doubt this is a problem with the phone but who knows. I have my old S4 on KitKat at home that I will test with tonight as well.

Some new information after some testing at the office this morning.
Tried the earbuds with a Galaxy Note 4, and iPhone 4S, and the same problem is happening. So thankfully it doesnt look like an issue with the S6. I'll be sending these earbuds back for a new pair and report. If problems continue, obviously I'll be trying another kind of earbuds.

Stopped and picked up the Plantronics Backbeat Go 2. So far, these are working perfectly though they may not be quite as loud. But its good to know it doesnt appear to be a problem with the phone. Must be some kind of compatibility issue with the Bluebuds. I have a replacement set of Bluebuds on the way so Ill report back if they work any better than the first pair.

My bluebud x does the same. Walked over a foot away and the music stops. Walk back closer to the phone music comes back on.

Received my replacement Bluebuds and the same problem occurs. So there must be some kind of compatibility issue.
Jaybird says they are unaware of a known issue but I find that hard to believe.
So Ill be using the Plantronics for now since they seem to work fine.

Samsung S6 issues
I recently purchased the JayBird BlueBud X and literally had the same issue. It connected and paired perfectly fine, but it only lasted for about 10 seconds before the sound went away. You could press any button on the BlueBuds and it would start up again for a few seconds and the sound would go away again. It paired perfectly with my sister's Samsung Galaxy S4 and my friend's iPhone 5. I called their technical support and they suggested, I send it in and get a replacement. I wasn't having any of that BS. I just returned them. Sadly, they were the most comfortable earbuds, I have ever worn. There is some compatibility issues that need looking into.
ryan2202 said:
Anyone having any Bluetooth issues with the S6? In particular, with the Jaybird Bluebud X earbuds? I emailed Jaybird support to see if they are aware of any issues. Based on my research, I cant tell for sure if there is a known issue or not.
Basically, heres whats happening. This is the first time Im using a Bluetooth headset but pretty confident this isnt a settings issue.
Bluetooth pairs fine. But if my phone is not within a foot or two, or not in direct line-of-sight of the earbuds, the sound cuts in and out, or totally out. So if I put the phone in my pocket, I lose sound. If I hold the phone behind my back, I lose sound. Bluetooth stays connected, but the sound goes out abruptly. It doesnt get distorted or faint, it just cuts out. If I bring the phone back in line-of-sight, or close to the phone it works great. But it kind of defeats the purpose. I had to hold the phone at my chest on my walk to work this morning in order for it to work right. If I cover the top half of the phone, it goes out (eerily similar to the old iPhone issue with the antenna, if you touch the frame a certain way it seems to go out). But sometimes depending how I touch the controller-side earbud, it goes out. Its as if anything that blocks the line-of-sight or sensors on the phone/earbud, it blocks sound. I tested this in Safe Mode as well and the problem is still there.
For whats its worth, I have a Jambox at home and the S6 connects fine with it, no matter where I am in the apartment or how Im holding the phone. So I really doubt this is a problem with the phone but who knows. I have my old S4 on KitKat at home that I will test with tonight as well.
Click to expand...
Click to collapse

The same thing happens with my LG Tones, the antenna seems to be in the left side on them and having to go through my body to the phone in my pocket is just too much. It's been an issue with both phones I've used it with, the S6 and the S4 before it. Bluetooth in low power devices just seems to have to be super weak.

Has anyone found a fix for this problem as yet? I have the same issue with my bluebuds when I am at the gym as well.

You don't know how much effort I put into figuring out it was the phone and not the bluebudsx. Ended up returning and getting G new headphones 3 times, before sending in my phone to be replaced. Figured out that the new phone was still dropping the connection too, so it had to be the phone and not the headphones. It really sucks because I run twice daily, and Bluetooth made things so much easier. It looks like just bad hardware from Samsung, so there won't be a fix coming. Just gonna have to used wired headsets again...
Oh and for the record, I'm not having issues with distance causing drops. The drops occur randomly after usage, anywhere from 5 minutes to 6p minutes into my run. So everyday is a new day when I go running, since im always worrying about when my music will cut out and mess up my rhythm. Tested bluebudsx with my N5, Note 4, and EVO LTE. None cut out randomly during runs. So I came to the conclusion it has to be bad hardware on the S6.

glad I saw this, I was considering these for jogging/exercising, I'm presently using a Samsung HS3000 with a pair of Beats UR Beats, guess I'll stick with that combo
sent from my S6 using tapatalk

I have the LG tone pros and same thing happens to me. I also have a pair of Plantronics Backbeat fits and it also does the same. The phone has poor Bluetooth as well as antenna. My signal sucks most of the time
Sent from my SM-G925P using XDA Free mobile app

No issues here and i use them all the time at the gym. Always go drink some water and leaving my phone behind without a hitch. Galaxy S6 W8 Variant with XtreStoLite 1.4a (5.0.2)

Xtrestolite is a Rom for S6, right? That makes me think that it maybe a software issue with the phone not a hardware issue.

I'm wondering if it has to do with 5.0. 2 Android. Has anyone flashed the new 5. 1.1 release? If it is software that's causing issues, maybe something was changed between versions. I would test it myself but I need to stay on 5.0.2 for personal reasons.

numel007 said:
I'm wondering if it has to do with 5.0. 2 Android. Has anyone flashed the new 5. 1.1 release? If it is software that's causing issues, maybe something was changed between versions. I would test it myself but I need to stay on 5.0.2 for personal reasons.
Click to expand...
Click to collapse
Just got my jaybirds and my S6 (G925T) is running 5.1.1 and is having the same issue. Music will play for 30sec-1min but then it cuts out. The bluebuds x work fine on my Nexus 7 which is also running 5.1.1
---------- Post added at 03:11 PM ---------- Previous post was at 02:40 PM ----------
It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.

icj217 said:
[/COLOR]It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.
Click to expand...
Click to collapse
Interesting. I'll try that, but I'm thinking I have a different problem since I can be walking around or running outside and connections will still drop randomly.

I am having the same issue on Samsung Galaxy S4 and Samsung Galaxy S6 Edge +. Soooo annoying. The only pattern that I was able to figure out is that sound will cut out every time there is a Bluetooth interference. Even when there are no other Bluetooth devices within miles. When ever you have any other apps running in the background that try to connect to Bluetooth devices sound will cut out. For example when u have some fitness tracking app trying to connect to a Bluetooth device that is not with you. It seems that there are few different ways that your sound cuts out and all has to do with Bluetooth interference or searching. It would be awesome if someone has a solution.

Samsung GS6 and Jaybird Bluebuds X connecting
Hello all,
I was having the same issue with my Samsung GS6 ATT running 5.1.1.
I would put the phone in my pocket or walk a few feet away and the signal would drop out (skip).
Reading all the posts on here stating it wasn't the buds I tried the one thing that possibly on mine can cause the bad signal.
I removed my case! (OBLIQ case)
Since doing that I can walk 30 ft away without being in line of sight of my phone with no drops.

I'm having no issues during training, with my new pair of Jaybird Bluebuds X and my Galaxy S6 running Stock 5.1.1. BTW I'm using a Ringle SLIM case on my S6.
It's there any way to show battery percentage on an Android Phone? . This is possible on IOS.

Excellent troubleshooting, icj217 - I experienced this same issue to where the audio would drop between every 5-8 mins on my GS6 using the Bluebuds X (regardless of distance). I've cleared all the paired devices (including the Bluebuds X) on my GS6 and re-paired the headphones and they seem to be working fine now. I'm wondering what's going to happen once I re-pair all my other bluetooth devices. If I inherit the problem again, this will be just another reason to dump the GS6 and go back to my Nexus 5.
icj217 said:
Just got my jaybirds and my S6 (G925T) is running 5.1.1 and is having the same issue. Music will play for 30sec-1min but then it cuts out. The bluebuds x work fine on my Nexus 7 which is also running 5.1.1
---------- Post added at 03:11 PM ---------- Previous post was at 02:40 PM ----------
It seems like I was able to fix the issue for my S6. I enabled Bluetooth HCI snoop log in the Developer options and then copied the file (btsnoop_hci.log) to my computer and found in Wireshark that my Logitech bluetooth adapter was showing up a lot even though it was not paired to my phone. I disconnected the adapter and found that I can play music without the dropped audio. I'd recommend everyone to take a look at their logs and see if there is any weird traffic from other bluetooth devices. It's somewhat disconcerting that a device not even paired to my phone could cause problems with the headphones.
Click to expand...
Click to collapse