[Q] AT&T MMS billing problems anyone? - AT&T, Rogers, Bell, Telus Samsung Galaxy S III

I've recently upgraded two of the lines in my family plan to Galaxy S3s on AT&T and have noticed something frustrating. All my outgoing MMS work and show up as MMS on the usage bill online....However, any MMS I receive have been billed as data and count towards my monthly tiered limit. I've double checked and cross-referenced timestamps and it is definitely the receiving of MMS that shows up as Internet/MEdianet usage. Both phones are doing this I've contacted AT&T and they said it might resolve itself after a billing cycle and took off and re-added the LTE data plan (still didn't help). I'm wondering if anyone of you out there have had a similar experience after upgrading to LTE data tiered data plan w/ the S3. TIA

Mms (pic/video message) uses data. Sms (text message) does not. Ur bill is correct.
Sent from my SAMSUNG-SGH-I747 using xda premium

xshaftx said:
Mms (pic/video message) uses data. Sms (text message) does not. Ur bill is correct.
Sent from my SAMSUNG-SGH-I747 using xda premium
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Before this smart phone data plan BS started, messaging (SMS/MMS) was messaging and they didnt charge for data but a message charge. This is BS. My wife doesn't have a smart phone or uses data at all and now she can't get MMS without data plan.
What a bunch of horse poop!

MMS messages do not count as data. it does thru a different port than your regular data. so you need to check you mms setting on your phone! I just spoke to ATT rep today and they confirmed that mms is not chargeable data. just counts as messaging

mscott998 said:
MMS messages do not count as data. it does thru a different port than your regular data. so you need to check you mms setting on your phone! I just spoke to ATT rep today and they confirmed that mms is not chargeable data. just counts as messaging
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This is exactly opposite of what they told me. And I HAD to get a data plan for my wife to receive MMS. They charge twice for the same thing (MMS and data) I think, I will have to see next months bill.

I know for the longest it wasnt required to have a data plan for mms. Since phones started to evolve over the years you needed data for mms.

It has always been required to have a data plan for MMS. MMS data charges where never listed on the bill and now they are.
sent from hyperspace

Related

[Q] GoSMS and MMS billing

Ok, so I decided to check out my SMS/MMS usage on My Verizon today. For this month, it shows I have no M2M (Verizon to Verizon) MMS sent or received... which is wrong because I've sent and received MMS to and received from my Verizon friends. I look at the Non M2M MMS, and there's a lot there (most likely all of them).
So, is anybody else having this problem when using GoSMS? I have an unlimited texting plan, so it's not that big of a deal, but I'm just curious why its doing this.
I haven't tried yet with a different messaging app (or the stock one either yet) to see if they show up on my online statement.
Thanks in advance, appreciate it.

[Q] No Data Plan

I have been the proud owner of a Galaxy Nexus for a few months now. I am using T-mobile with no data plan since I have wi-fi access almost everywhere. The only problem I have is MMS. Because I leave my data off to avoid unwanted charges, I cannot receive the occasional picture that people try to send me. I have talked to T-Mobile several times, and no one wants to help me because I have a device that was not purchased on contract. I have heard of apps like Droidwall, but I would rather not root.
Yesterday, I was experimenting with my APN settings and changed APN type to only MMS. This may be the solution I have been looking for. I was able to receive MMS when I enabled data, but Chrome would not even try to load a page because it could not find a connection. The Data Usage page in Settings showed the only apps using data as Messaging and Android OS. As far as I know, messaging is not going to run up charges since I have unlimited messaging. It is the OS process that concerns me. So far, I have not gotten any charges for data, but I haven't left the connection open for more than a few minutes. Has anyone tried this, and if so, was it a good solution to the classic "no data plan" problem?
Just make a separate APN called "mms" with your MMS information in it, and under "APN Type" you make it "MMS".

[Q] MMS over WiFi Calling = Insufficient Prepaid Balance?

I've recently been having an issue with the WiFi Calling feature when attempting to send/receive MMS. I figured out that it is not ROM related. It is T-Mobile related. Has anybody else had issues sending MMS over their WiFi Calling as of late?
I receive an automated text from T-Mobile instantly after the MMS sends. It says "Your MMS message to 1********** could not be delivered. Insuffcient Prepaid balance."
I've not once had this problem before on the $30 Unlimited Text/Data with 100 Minutes plan. MMS sends fine over 4G but not WiFi Calling. It has only started recently. If anybody can shed some light regarding this issue, and maybe test it out themselves that would be appreciated. Thanks.
brian117 said:
I've recently been having an issue with the WiFi Calling feature when attempting to send/receive MMS. I figured out that it is not ROM related. It is T-Mobile related. Has anybody else had issues sending MMS over their WiFi Calling as of late?
I receive an automated text from T-Mobile instantly after the MMS sends. It says "Your MMS message to 1********** could not be delivered. Insuffcient Prepaid balance."
I've not once had this problem before on the $30 Unlimited Text/Data with 100 Minutes plan. MMS sends fine over 4G but not WiFi Calling. It has only started recently. If anybody can shed some light regarding this issue, and maybe test it out themselves that would be appreciated. Thanks.
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Haven't seen that one and I was sending MMS over wifi last night at home. Did this just start for you or has it always been that way? The one thing I've seen is I'm unable to send SMS to short numbers. Get some weird message about it's not enabled which is odd since I have unlimited everything. I'll dig more for both of these and let you know what I find.
Daistaar said:
Haven't seen that one and I was sending MMS over wifi last night at home. Did this just start for you or has it always been that way? The one thing I've seen is I'm unable to send SMS to short numbers. Get some weird message about it's not enabled which is odd since I have unlimited everything. I'll dig more for both of these and let you know what I find.
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Thanks for replying. But actually, I just tried attempting it again right now and it's working.
Must have been a temporary issue on T-Mobile's side. Kind of a weird one actually. I appreciate you replying :highfive:. I hope you find a solution to your problem.

MMS problems

Is anyone else having MMS issues? I can never get MMS messages to send. Its rather annoying. I've heard of people adding a custom APN but my button to add an APN is greyed out.
The only thing I can do is toggle airplane mode a few times to get the messages to go through but it doesn't always work
Went to the sprint store today and they were baffled.
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
tyler.frost92 said:
Worked great man. Cleared cache on hangouts and MMS service seemed to do the trick
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Awww! Awesome.
Mig1234 said:
I have. New update 5/11 should take care of that. If you clear your cache it will take care of it.
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that's what i did after update picture would not go through and text takes a long time to send
cleared app cache and data
all is right in the world with sms
I have had a similar issue and it was fixed by turning wifi off and the message would send
My APN settings can't be edited. It doesn't let me edit, only create NEW APN's. I have my MSL and still cant change my APN settings. I could use the hotspot on the S6 SM-G925P. I'm currently non-rooted due to the recent 5.1.1 Firmware version update. Thanks.
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
balistic2 said:
There has always been an issue with sprint phones + Google Hangouts + MMS. For some reason hangouts will only send and receive MMS over data. If you want to test it connect to wifi, try to send an MMS over hangouts (notice that your data icon in the top bar will show). If you have poor data reception your MMS might not even send and the phone radio can get very hot. Now disable hangouts and use the stock messaging app to send an MMS. Notice that the MMS sends fine over wifi and does not activate your data.
I really love hangouts, but the inability to send and receive MMS over wifi is a deal breaker for me. Turning on data every time I get an MMS is a battery killer for me. I doubt Google/sprint will ever address this issue as it has been going on since hangouts released when I had an S2.
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My experience has been the same since S2 also. Read all the MMS threads. Tried all kinds of changes to APNs. Most of the time I was running CM and blamed it for the issues. Finally tried Textra to find no problems with MMS. My conclusion was Hangouts. You can follow this Google thread if you have a couple hours to spend. All breeds of Hangouts users with same problem, with very little response from Google. My hope was for Hangouts to be for Android what imessage is to IOS. No such luck, but still hopeful. Until then, I use Textra with no problems.
I've been attempting to use XHangouts and the APN splicing feature to get Hangouts 4 to send / receive MMS through my carrier number, and no dice. Has anyone gotten this working on the Sprint S6? I'd, in theory, love to be able to use Hangouts for both the new Voice group chatting AND normal MMS functions but it seems like I can either downgrade to Hangouts 3 or deal with using another SMS client for carrier MMS.

No mms on 6.0 or 6.0.1

OK Nexus 5x users. I have searched the web, I've searched the forum, I've searched everywhere I possibly can think of and still can't find a solution. I am on AT&T. I had an iPhone 6s before I bought my Nexus 5x, But from day one I'm not able to receive MMS messages consistently. Everything over 160 characters I don't get. I've tried everything I possibly can find, to no avail. I've messed with APN's, I don't have push bullet installed, I don't have any other text messaging app installed. I still have my iPhone 6s, and I've gone in and disabled face time as well as iMessage and iCloud, so on and so on and so on. I've even tried multiple text messaging apps just to see if that would help. I've installed two different operating systems, however both of them are based on 6.0 .1. For what ever reason no matter what I try no matter what I mess with I can't get any text message that are 161 characters or more to come through. When I reset phone to stock, I can get them to come through for about one minute and then I no longer can get them. I don't install any other apps and they just stop coming through. If I put my Sim card back in the iPhone 6s and make a few texts and then disable iMessage and FaceTime and iCloud again, I can get MMS messages for about one minute and then they stop coming through again. I can send MMS messages just fine I just can't receive them. I see multiple posts on the Internet about this issue with marshmallow. It seems like everybody is able to solve it, "but me". Does anybody on this forum have any idea what I can do to solve this issue?
Sent from my iPhone using Tapatalk
sorry, are you on custom rom or stock now?
I was having mms issues in verizon. Incoming Mms were delayed for days. None of the recommended apn settings helped, switching between messenger and hangouts saw no change, turning wifi on and off, etc.
I set the apn to restore defaults and now it seems to work, when mobile data is on. Doesnt work when just wifi is on.
Question, is mms over wifi even a feature on Verizon? My Galaxy S4 did not send or receive mms if mobile data was off, one annoying feature because I usually just leave wifi on when home.
But then through some verizon update i could send and receive mms with mobile data disabled, I think it would switch mobile data on momentarily when an mms was incoming or outgoing.
So is there a way to get mms to work with mobile data off on the 5X on verizon?
joelbnyc said:
I was having mms issues in verizon. Incoming Mms were delayed for days. None of the recommended apn settings helped, switching between messenger and hangouts saw no change, turning wifi on and off, etc.
I set the apn to restore defaults and now it seems to work, when mobile data is on. Doesnt work when just wifi is on.
Question, is mms over wifi even a feature on Verizon? My Galaxy S4 did not send or receive mms if mobile data was off, one annoying feature because I usually just leave wifi on when home.
But then through some verizon update i could send and receive mms with mobile data disabled, I think it would switch mobile data on momentarily when an mms was incoming or outgoing.
So is there a way to get mms to work with mobile data off on the 5X on verizon?
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My 5X does not send mms with mobile data turned off. My S3 was exactly the save before this phone. I'm on Verizon, stock rooted with Ex kernel installed. This didn't work on stock OOTB either. I get notifications if I receive mms and I just turn on my data at that point to download them, if it isn't enabled.
Sent from my Nexus 5X using Tapatalk
Since you are coming from the iPhone...I wonder if you have to de-register your number from imessages server?
https://selfsolve.apple.com/deregister-imessage

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