Proximity Sensor Issue? - T-Mobile, Samsung Galaxy SIII

When i place a call and put the phone to my ear and then pull back away the screen does not "wake". It stays de-activated, no matter what i do. Eventually the only thing to do is to hold the power button down long enough for the phone to reboot.
Stock ROM, no root.
Thanks for any help anyone can offer.

WTF
I tested by laying the phone flat on a surface, placed a call, and then put my hand over the proximity sensor. The screen turned black as it should. When I removed my hand it did not come back on. Again, the only solution is to reboot the phone. So, the proximity sensor is not working correctly. Is this a known issue and is there a way to fix?

BUMP!
I'm in the self test module and am running the "sensors" test. I'm not sure when this ends if it ends at all or what values that proximity sensor field should have.
Anybody? Bueller?

Apparently Q&A isn't the place to post this? This is dissapointing coming from the E4GT forums which were super responsive.

Cool yer jets. It's only been a few hours. What ROM? Rooted? Any other mods that might affect it?

dkmdlb said:
Cool yer jets. It's only been a few hours. What ROM? Rooted? Any other mods that might affect it?
Click to expand...
Click to collapse
LOL
I said no root stock ROM
Anyway, I turned off the proximity sensor, verified that it was off, then turned it back on. It works now. Bizarre.
Sorry to get pissy.

oregondave said:
LOL
I said no root stock ROM
Anyway, I turned off the proximity sensor, verified that it was off, then turned it back on. It works now. Bizarre.
Sorry to get pissy.
Click to expand...
Click to collapse
Where is the sensor setting?
Edit. Found it.
Sent from my SGH-T999 using Tapatalk 2

NOT FIXED
So after a reboot the proximity sensor does not work on calls again. I turned it off and then back on and still no luck. I didn't actually make a call, but obviously I shouldn't have to do this every time i reboot the phone, so clearly there is an issue. It appears to be software since I got it to work once.
Any ideas? Thanks.

oregondave said:
So after a reboot the proximity sensor does not work on calls again. I turned it off and then back on and still no luck. I didn't actually make a call, but obviously I shouldn't have to do this every time i reboot the phone, so clearly there is an issue. It appears to be software since I got it to work once.
Any ideas? Thanks.
Click to expand...
Click to collapse
Your getting screen of death.. man thats so ****ty..
Uh, you can try this.. Settings - Accessibility - Call answering/ending - power button ends calls ?

aklyrical said:
Your getting screen of death.. man thats so ****ty..
Uh, you can try this.. Settings - Accessibility - Call answering/ending - power button ends calls ?
Click to expand...
Click to collapse
? Uh No. Thanks?

After insalling a new screen my phone acted the same. I opened it up again and found a tiny piece of plastic form the old screen inside the proximity sensor hole.
I know your problem is not this, just wanted to share

gberger42 said:
After insalling a new screen my phone acted the same. I opened it up again and found a tiny piece of plastic form the old screen inside the proximity sensor hole.
I know your problem is not this, just wanted to share
Click to expand...
Click to collapse
hmmm interesting. I think this is likely a software issue on mine. it would be dumb to have to return it since i'm confident there's a way to fix it.

oregondave said:
hmmm interesting. I think this is likely a software issue on mine. it would be dumb to have to return it since i'm confident there's a way to fix it.
Click to expand...
Click to collapse
That solution wasn't very good aha, what I would suggest you root your phone without tripping the flash counter and install a custom rom to see if the issue still exists, if yes you should return the phone.

aklyrical said:
That solution wasn't very good aha, what I would suggest you root your phone without tripping the flash counter and install a custom rom to see if the issue still exists, if yes you should return the phone.
Click to expand...
Click to collapse
thanks well it's brand new and it may be hardware related so i'd rather just get a fresh device then sweat dealing with root yet. this is why i waited to root it. I appreciate your effort though .

aklyrical said:
That solution wasn't very good aha, what I would suggest you root your phone without tripping the flash counter and install a custom rom to see if the issue still exists, if yes you should return the phone.
Click to expand...
Click to collapse
Plus I don't think just rooting it is a sound fix strategy.
Nobody has anything on this huh?
BTW, Wirefly sucks...

Have you already done a master reset?
sent from my SGS3... the envy of all many friends!

Related

Alternatives/Mods for CM7 call screen ?

As many of us have experienced the hold button on CM7 screen gets activated accidentally most of the time . Are there any mod's or alternatives to change that screen or button ??????
Dev/ Themer's any clues on how i could go about it
+1. It bugged me so much I had to switch my rom. I want to go back to CM7 but cant as the hold button gets activated each and everytime i put my ear to my phone. The only way i can use my phone like a phone with cm7 is when i am holding it a mile away from my ear.
I just installed CM7 yesterday and tried this now. Why doesnt the screen turn off when you put it next to your ear? Silly decision.
irteza_h said:
+1. It bugged me so much I had to switch my rom. I want to go back to CM7 but cant as the hold button gets activated each and everytime i put my ear to my phone. The only way i can use my phone like a phone with cm7 is when i am holding it a mile away from my ear.
Click to expand...
Click to collapse
LOL
raze599 said:
I just installed CM7 yesterday and tried this now. Why doesnt the screen turn off when you put it next to your ear? Silly decision.
Click to expand...
Click to collapse
Use the DHD proximity tool to fix that. I had/have this issue there seems to be an issue with kernel or some thing
You know .. i think we should post this on the cm7 website. I know the in call screen is from google, but surely cm7 people can do a better job.
irteza_h said:
You know .. i think we should post this on the cm7 website. I know the in call screen is from google, but surely cm7 people can do a better job.
Click to expand...
Click to collapse
Yup did that quite that quite some time ago on CM site, Just wanted to see if any one here has any work around or a mod
srikanth.naidu said:
Use the DHD proximity tool to fix that. I had/have this issue there seems to be an issue with kernel or some thing
Click to expand...
Click to collapse
Thanks! Fixed now lol
Solution
Just found this out .. If you go to call settings and scroll down you can complete disable the Hold button Finally i can make some calls now without looking like an idiot

[Q] Light sensor damaged

Hey guys,
hope someone can help me.
I've the feeling that my light sensor might be damaged.
The setting is on automatic light regulation and i've the feeling that the
screen is very dark. Is there any possiblity to check if the light sensor still works fine?
I've already put my finger for a few seconds on it and nothing changes.
I also read in the guide that the screen should wake up when you wipe over the switched off device.
Unfortunately nothing happens when i do so.
Thanks a lot for your support
schelde_sun said:
Hey guys,
hope someone can help me.
I've the feeling that my light sensor might be damaged.
The setting is on automatic light regulation and i've the feeling that the
screen is very dark. Is there any possiblity to check if the light sensor still works fine?
I've already put my finger for a few seconds on it and nothing changes.
I also read in the guide that the screen should wake up when you wipe over the switched off device.
Unfortunately nothing happens when i do so.
Thanks a lot for your support
Click to expand...
Click to collapse
Autobrightness has been too dark since the S2. The S3 also suffers from that bug as does the Note 2. Unless Samsung fixes it with a update you`ll have to wait for a hack and root the phone to be able to change it.
gee2012 said:
Autobrightness has been to dark since the S2. The S3 also suffers from that bug as does the Note 2. Unless Samsung fixes it with a update you`ll have to wait for a hack and root the phone to be able to change it.
Click to expand...
Click to collapse
Thanks a lot for this information. I didn't know this, as it's my first Samsung mobile.
But my impression is that it worked fine, and unfortunately the note 2 fell down at weekend and
now i've the feeling that the regulation is not correct since then. Is there any test to try if the light sensor still works?
And normally the switched off screen should wake up when i swipe over the screen, right? Because it doesn't work, or is it necessary to set up some settings?
Thanks a lot again for the help!
schelde_sun said:
Thanks a lot for this information. I didn't know this, as it's my first Samsung mobile.
But my impression is that it worked fine, and unfortunately the note 2 fell down at weekend and
now i've the feeling that the regulation is not correct since then. Is there any test to try if the light sensor still works?
And normally the switched off screen should wake up when i swipe over the screen, right? Because it doesn't work, or is it necessary to set up some settings?
Thanks a lot again for the help!
Click to expand...
Click to collapse
I think there's a light sensor test in the service menu (can't remember the dialer code to access it though) and for the phone to wake when you swipe over the screen you need to enable "Quick Glance" in Settings > Motion
schelde_sun said:
Hey guys,
hope someone can help me.
I've the feeling that my light sensor might be damaged.
The setting is on automatic light regulation and i've the feeling that the
screen is very dark. Is there any possiblity to check if the light sensor still works fine?
I've already put my finger for a few seconds on it and nothing changes.
I also read in the guide that the screen should wake up when you wipe over the switched off device.
Unfortunately nothing happens when i do so.
Thanks a lot for your support
Click to expand...
Click to collapse
Hello bro,
You might want to test it with *#0*# code using dialpad.. hope this help..
Sent from my GT-N7100 using xda app-developers app

[problem] CM11 Black screen ISSUE {c1905}

Hello everyone. I've just installed few CM11-based roms (MIUI and AOKP) and noticed a strange thing. When I am just locking my phone and trying to unlock it after a while, screen doen's wake up. It just stays black and there is no reaction for power button. I have to reboot my phone by removing battery so that is really annoying. Stock was working fine, i hadn't notice anything like that. Anyone know the solution?
Mardrom said:
Hello everyone. I've just installed few CM11-based roms (MIUI and AOKP) and noticed a strange thing. When I am just locking my phone and trying to unlock it after a while, screen doen's wake up. It just stays black and there is no reaction for power button. I have to reboot my phone by removing battery so that is really annoying. Stock was working fine, i hadn't notice anything like that. Anyone know the solution?
Click to expand...
Click to collapse
Violently press the button over and over. It worked for me.
Sent from my awfully named device.
RedLedLight said:
Violently press the button over and over. It worked for me.
Sent from my awfully named device.
Click to expand...
Click to collapse
I found another solution i think. I just set up minimal CPU freq. over 400mhz and it's working fine. At least under the charger. You have to press it every single time or once and it's working fine then?
E: Without charger the same issue. Not solved.
I have the same problem and I think it has something to do with the proximity sensor.
Sounds interesting. Why do you think so?
Btw. I don't know why but I am happy that I am not alone with this problem.
Because:
Proximity Wake-Up support – prevent accidental wake-up of device by checking to see if proximity sensor is blocked (eg. Device is in a bag or pocket).
Click to expand...
Click to collapse
I think, here is some XPM bug. Just my thought
lookynator said:
Because:
I think, here is some XPM bug. Just my thought
Click to expand...
Click to collapse
What do you think about checking older version of miui then? I mean v4 or something...
Mardrom said:
What do you think about checking older version of miui then? I mean v4 or something...
Click to expand...
Click to collapse
I've never tried.
lookynator said:
I have the same problem and I think it has something to do with the proximity sensor.
Click to expand...
Click to collapse
Hello, I have the same issue on SGS3 with CM11 M11 (M10 too). Have U found some solution for that ?
Dik

No notification LED after MM update on ZE551ML?

Maybe it is just me and my device, but since the MM update (the real one, not the beta) my notification LED doesn't work. I have tested it with text messages, emails, missed calls, charger plugged into my computer, charging plugged into a standard charger, and charging plugged into the fast charger... nada on any of them.
Anyone having this issue? If so how have you rectified it? It has been a minute since I first got this thing (got it at launch) and the MM update reset all my settings so maybe there is a setting to turn it back on I am missing?
Help out a brother if you can. Thanks.
OK, so does anyone have any suggestions for an app that might help by letting me manually setup the notification LED?
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
madman604 said:
Is Do not disturb mode on?
Sent from my ASUS_Z00AD using XDA Premium HD app
Click to expand...
Click to collapse
Thanks for the reply. It is not in DND as far as I can tell (not on).
If you haven't already, try a factory reset first
Trotter516 said:
Thanks for the reply. It is not in DND as far as I can tell (not on).
Click to expand...
Click to collapse
Have you found a fix for that? Facing the same issue and so far no luck.
godzin said:
Have you found a fix for that? Facing the same issue and so far no luck.
Click to expand...
Click to collapse
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Trotter516 said:
Actually yes. After I wiped my phone for my wife the notification now works.
Another issue that I recently found the solution to... if your ZF2's proximity sensor has gotten crazy sensitive since the update try cleaning it. Seriously. Especially if you have a tempered glass screen protector. I thought the piece of advice was bogus but I cracked out my lens cleaning spray and cloth and BOOM, the proximity sensor works correctly again.
Click to expand...
Click to collapse
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
godzin said:
Thanks! Got the led working again after a factory reset.
By the proximity sensor do you mean the little one next to the selfie camera or the GPS?
After a lot of fixed I've got the ZF2 working fine, except for the "smartlock - safe places" that thing can never work right.
Click to expand...
Click to collapse
Sorry, I just realized that you had replied.
Yes, the one beside the camera. Many have had an issue where the screen goes black after you start or answer a call, especially after the update. It seems the update made the proximity sensor much more sensitive. Since all decent screen protectors have a small cutout for the proximity sensor it will tend to accumulate dirt and oil from your skin. Wiping it down doesn't seem to get it clean enough for the sensor so you have to get a little more aggressive to clear the problem up. I went months enduring the problem and even set my phone so I could disconnect from calls using the power button and then ended up stumbling over the solution when setting up the phone for my wife when I upgraded to my Axon 7.
No led indicator
Hi i've been experiencing the same issue. After I update my zenfone 2 ZE551ML 4gb/64gb version, I have noticed that the led incator is not working and it is not found in the settings. Also, another issue I have encountered is that quick charging feature is not working sometimes but sometimes it works. I don't know how to fix. I'd be glad if someone could help with a step by step process. Thanks in advance!

Butt Dialing Sister

Purchase an OP3 for my sister when they were 1st released. For some reason, her phone frequently butt calls me. I can never get a straight answer from her what she is doing when it happens, but today she said her phone was just sitting in her purse. Can anybody think of what feature/setting/option she may have toggled on or off that is causing this? I believe she is on unrooted stock 3.2.7. Thanks
singlebyte said:
Purchase an OP3 for my sister when they were 1st released. For some reason, her phone frequently butt calls me. I can never get a straight answer from her what she is doing when it happens, but today she said her phone was just sitting in her purse. Can anybody think of what feature/setting/option she may have toggled on or off that is causing this? I believe she is on unrooted stock 3.2.7. Thanks
Click to expand...
Click to collapse
Turn on the pocket mode and probably ask her to put a password on her phone.
bonham1988 said:
Turn on the pocket mode and probably ask her to put a password on her phone.
Click to expand...
Click to collapse
To top it off, I think she has "Proximity Wake" also turned on. That will really cause issues in a purse...LOL
singlebyte said:
To top it off, I think she has "Proximity Wake" also turned on. That will really cause issues in a purse...LOL
Click to expand...
Click to collapse
Haha yes. Its a useful feature if your phone is usually on a desk otherwise it can be pretty annoying feature.
Sent from my OnePlus3 using XDA Labs
I just ran a styrofoam cup over my phone with proximity wake enabled and it woke up my phone, so depending on if it's stored during commuting around like pocket or purse, it's quite likely that's the culprit. Other user's suggestions would be a good call
Well, I tried the solutions recommended here but they did not work.
To recap,
1. Turned on Pocket Mode
2. Turned off Proximity Wake
These two setting did not solve problem. Any other suggestions to keep OP3 from Butt dialing?
Finger print lock screen security
daviss101 said:
Finger print lock screen security
Click to expand...
Click to collapse
Yes, we have that turned on.

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