Phone unusable during a call?? - Sprint Samsung Galaxy S III

Am I missing a setting or something? I am unable to turn my phone(screen) back on at anytime during a call once it times out and shuts off. Neither the power, or home buttons will wake it while a call is in progress. So if at anytime during a call I need to check a text, look up info, or even make a selection for an automated system im out of luck. This has been happening since I got the phone on launch day, and at first it didnt bother me, but now that I have had to call customer support for my home internet a couple times this past weekend it has become quite the issue. As if I make a wrong selection I get stuck in the automated system, and cant wake the phone to end the call, so i have to take my phone out of its case, rip the back off, and pull the battery. I searched google & this forum, but didnt find anything. Was hoping the latest update would fix it, but it seems I may be the only one experiencing this.
Any help or info would be greatly appreciated. Thanks!!

Negrito said:
Am I missing a setting or something? I am unable to turn my phone(screen) back on at anytime during a call once it times out and shuts off. Neither the power, or home buttons will wake it while a call is in progress. So if at anytime during a call I need to check a text, look up info, or even make a selection for an automated system im out of luck. This has been happening since I got the phone on launch day, and at first it didnt bother me, but now that I have had to call customer support for my home internet a couple times this past weekend it has become quite the issue. As if I make a wrong selection I get stuck in the automated system, and cant wake the phone to end the call, so i have to take my phone out of its case, rip the back off, and pull the battery. I searched google & this forum, but didnt find anything. Was hoping the latest update would fix it, but it seems I may be the only one experiencing this.
Any help or info would be greatly appreciated. Thanks!!
Click to expand...
Click to collapse
What kinda case do you have? Picture would be great.
Sent from Pluto.

I have this case...
http://www.amazon.com/gp/product/B0089T7XJU/ref=oh_details_o02_s00_i00
and this screnn protector....
http://www.xtremeguard.com/Samsung-.../galaxy_s_3_screen_protector.htm#.UA2LO6PqFI0
Could it really be the screnn protector? I dont seem to have any issues with auto brightness.

Related

Dash goes quite insane on startup.

A few months ago I dropped my dash and cracked the screen, it still worked, could still dial, could still recieve calls.. just couldent see anything.
I ordered a G1 and in the closed the Dash went.
Well, no I need to add a 2nd line to my account, and I need a 2nd phone.
So I figured I would order a new screen for the dash and just use it. Being prudent I decided to first make sure it still worked, I put it on a charger and the light came on showing it was charging.. ok, good deal..
I let it charge a while, popped in my sim, and powered it on, figured I would make a test call and such.
Well the screen lights up solid white (no suprise.. its broke) and after a few seconds.. the phone just starts beeping the alarm tone.. then it starts beeping it again over top the first.. and again and again untill there is this cacophony of racket, I have to pull the battery to stop it.
it worked fine (aside from the screen) when I "retired" it, but now it just freaks out.
I tried hooking it up to the computer, the light one the phone comes on, but thats it, the PC doesent see the phone.
Obviousley Im rather nervous about the idea of buying a new screen and going through the trouble of installing it on a phone, that best I can tell.. is totally screwed up..
any ideas on what I should do?
P.S. I can post a video of the insanity if that will help.
Have you tried the first natural response when things go wrong "a Hard-Reset" ?
Ok, i tried a hard reset, best I can tell it worked (no visual cues)
it no longer does the funky chicken on start up, but it doesent do anything else either.
I put my sim in it, let it boot up, tried calling it from another line and it just went straight to voicemail.
and if u conect to the pc, anything happen?
2ndly, try removing the battery, put it back then hold camera button and whilst still holdin it press the power button, wait for some 3 seconds then release em and then coonect to pc, check in device manager if anything shows up....
updates......
Check in comm manager if the phone is on or if in flightmode etc.. If not next step is to re-flash stock and see if the problem still persists?
keep in mind the screen is broken, i cant see anything.
Wingnutt said:
keep in mind the screen is broken, i cant see anything.
Click to expand...
Click to collapse
lol can't mem reading that but if can get sync then MyMobiler will let you see the screen
try what i said above and lets us know if u see something like windows ce smartphone in device manger

screen not turning off

my TP2 has stopped turning the screen off automatically. i don't know what triggered the change but the screen doesn't turn of automatically anymore after I use the phone, or if it gets activated in anyway (receiving an SMS, a phone call, ...). i check the settings/system/power and 'Turn off backlight if device is not used for' is selected with the time set to 30 seconds. however thebacklight never turns off. any ideas how to fix this? thanks much!
ae11 said:
my TP2 has stopped turning the screen off automatically. i don't know what triggered the change but the screen doesn't turn of automatically anymore after I use the phone, or if it gets activated in anyway (receiving an SMS, a phone call, ...). i check the settings/system/power and 'Turn off backlight if device is not used for' is selected with the time set to 30 seconds. however thebacklight never turns off. any ideas how to fix this? thanks much!
Click to expand...
Click to collapse
this happened to me a while ago as well, sadly the only way i was able to fix it was by doing a hard reset. but maybe someone else will know a better way to fix it.
dragonlord785 said:
this happened to me a while ago as well, sadly the only way i was able to fix it was by doing a hard reset. but maybe someone else will know a better way to fix it.
Click to expand...
Click to collapse
thanks. a hard reset would be a last resort! i have many tweaks and too many apps to give up on easily. any other solutions out there?
I have the same problem but mine also turns on itself! When I turn it off with key it takes appr. 10 seconds and then it turns itself on. This does not happen all the time but when it has started I do not know how to stop it but it stops itself after a while. Soft reset does not help.
Have tried hard reset and then it use to wor a few days then it comes back. Very frustrating as it drains the battery fast.

Tilt 2 partially dead after succesful stock ROM update

Ok, I was having some software issues with my Tilt 2 (TP2) and I talked to Tech @ AT&T, cause I wanted to get it exchanged. So they had me go and check to see if my ROM was outdated, which it was. I bileive it was on 1.59-ish, and now its on the most current one direct from HTC's Support site. My main problem right now is that the phone is 99% unuseable at the moment. AT&T has already agreed to send a replacement after talking with them a few hours ago, but its going to take about a week to get here, and it'll most likely have the same ROM and the same problems, so here I am posting to let people know whats going on, and see if anyone else knows what causes this/has this issue.
Right now the phone is completely stock, only installed app is MS My Phone so I could sync my contacts. I can let the phone sit till the screen shuts off from idle, but if I need to turn on the screen once it turns off, it requires the battery to be taken out. Right now my phone is sitting in front of my keyboard, with its screen black and off, while the keyboard is lit up. Something to note - the keys on the bottom of the screen are NOT lit up. Pushing buttons on the keyboard does nothing. Caps Lock and FN do NOT light up their coresponding indicator lights. If I am lucky, I can get the phone to come out of this state by having someone call me, but aside from that, taking out the battery has been the only way to reset it. Only way to keep the screen from freezing is to constantly use the phone. Using the phone is slow as balls. I thought TF3D was slow, Sense is just as bad. It worked perfectly fine at first, right after it was updated, it was nice and fast, but now that its been used for a few hours, its sluggish.
Anyone ever had this issue with this ROM?
And does anyone know how to possibly fix this issue, or at least get it so the screen will show that its on? I can deal with it being slow, so long as I can use the screen
Thanks guys
null_x86 said:
Ok, I was having some software issues with my Tilt 2 (TP2) and I talked to Tech @ AT&T, cause I wanted to get it exchanged. So they had me go and check to see if my ROM was outdated, which it was. I bileive it was on 1.59-ish, and now its on the most current one direct from HTC's Support site. My main problem right now is that the phone is 99% unuseable at the moment. AT&T has already agreed to send a replacement after talking with them a few hours ago, but its going to take about a week to get here, and it'll most likely have the same ROM and the same problems, so here I am posting to let people know whats going on, and see if anyone else knows what causes this/has this issue.
Right now the phone is completely stock, only installed app is MS My Phone so I could sync my contacts. I can let the phone sit till the screen shuts off from idle, but if I need to turn on the screen once it turns off, it requires the battery to be taken out. Right now my phone is sitting in front of my keyboard, with its screen black and off, while the keyboard is lit up. Something to note - the keys on the bottom of the screen are NOT lit up. Pushing buttons on the keyboard does nothing. Caps Lock and FN do NOT light up their coresponding indicator lights. If I am lucky, I can get the phone to come out of this state by having someone call me, but aside from that, taking out the battery has been the only way to reset it. Only way to keep the screen from freezing is to constantly use the phone. Using the phone is slow as balls. I thought TF3D was slow, Sense is just as bad. It worked perfectly fine at first, right after it was updated, it was nice and fast, but now that its been used for a few hours, its sluggish.
Anyone ever had this issue with this ROM?
And does anyone know how to possibly fix this issue, or at least get it so the screen will show that its on? I can deal with it being slow, so long as I can use the screen
Thanks guys
Click to expand...
Click to collapse
You already ruled out a software issue by flashing another stock ROM. This is something hardware related. Sense on the AT&T ROM is dreadfully slow. Use a custom ROM if you want the features of Sense, but in a faster iteration.

Bypass Activation Screen

Does anyone know how to bypass the activation screen on the HTC Droid Incredible 2???
if you try to activate, hit back make it fail. repeat for at least 3 times and it should let you skip activation.
if that doesn't work you could use cdma workshop
Sent from my PC36100 using XDA Premium App
That didnt work.
Tried everything to bypass. No other ideas?
Something I found in a Google search:
When you get the screen to tap on the Android to start the process, tap around the edges of the screen, starting top left, then top right, then bottom right, then bottom left. Puts you into a different screen that ultimately allows you to work your way out of it.
I don't know if this works with the DINC2, but it did work for my D2G, and the link I found it at was for a completely different phone.
That didnt work either. I am not to sure why it is different from Motorola and HTC. It is still an Android Os. HELP!!!!!!!!!!!!!!!! LMAO
Does it dump you into a different screen at all?
I cant get past the dial *228 to activate screen
You want the screen just before that. The very first screen. I'm getting ready to test on mine..
the first screen is the lock screen then it goes to the select language screen. then it tries to call *228 and it cannot activate because i am out of the country.
I see now. VZW activated mine when I was in store, so I didn't see this portion. It's different from my D2G. Looking to see if I can figure a way around it real quick.
If you could I would appreciate it alot. I have been racking my brain for days.
Does the phone try to do the activation phone call at all? I tried it three times, and ended the call all three times, and it allowed me to bypass activation. I can try to do a video if you'd like.
It does try. But for some reason it will not bypass. If your phone has been activated before then it works fine. But since i havent had it activated I cant bypass it.
Learn something new every day. Odd that it works like that. Sorry for getting your hopes up. Those are the only things I can think of.
The only way for anyone to see what I am talking about is to do a master reset on the phone. If anyone does it and it works please post a video so I can see what I may be doing wrong. Thanks to all that are trying to assist.
Master reset, as in factory reset? If it's different, and you can point me to how, I'll go ahead and do it.
The easiest way to do it is to hold the power button and hit restart. Once the unit is off hold the volume down key and a white screen appears. Factory reset is the 3rd option I believe so just use the volume key down and hit the power button. It takes a few minutes to reset.
Just sent you a PM.
Have to watch it later. Bad reception at work

[Q] Is mine a defect or is this normal?

I bought my epic 4g touch brand new from a corporate sprint store on friday. I really really like it but there are some strange things happening with it. I'm trying to figure out if these are normal or if this is how the phone is so that I can know if I need to do a hard rest, return it and use my evo again, or just exchange it.
Here are the problems I am having.
1. Friday while driving it home from the sprint store it was in my cars console and the screen turned off. Me being nuts about it, I decided to pick it back up and turn it on to admire the screen some more and it would not turn back on. I pushed the power button over and over again but nothing! I had to pull the battery.
2. It seems like the 4g is going to sleep too fast and also even into a sleep that is too deep! (example... after about 5 seconds of not using it the 4g symbol changes to zzz once that happens its almost like my data is off completely. This is especially frustrating because my e-mail is being delayed along with notifications from apps.
3. I have gone into settings and tried to increase the amount of time it takes before my screen turns off but no matter what I put it on it still goes off in like 15 seconds.
4. When I get an incoming call the ringtone is realllllllllly low for the first 2 or 3 seconds then it gets realllllly loud. Why is there a 2 second delay?
5. This morning, while using typing out a text msg the phone just completely froze. I tried pushing the home button and also tried the power button but nothing would work. I had to pull the battery.
I forgot to add this...
6. Sometimes when using 4g the 3g icon goes away then comes back and it will say both 3g and 4g then the data connection will not work at all. (I have done prl and profile updates over and over and over and over...)
Are these normal things to happen with this phone or should I take some kind of action?
sounds like you got a lemon
I'd say those things aren't normal - especially the freezing and things.
I don't get my SGSII until Tuesday... but I can tell you I don't get those symtoms on a MyTouch 3G (528mhz thank you lol) with almost no memory running Android 2.2.
That being said, you might want to wait at least a couple days, my logic is this:
My buddy bought a Droid X when that phone came out. When he first got it, it was slow, laggy, surprising given the state of the art (at the time) hardware it had. "Must be blur!" we said. But after a few days, the phone settled down, and sped up significantly. In his case, it was because there was a lot for the phone to do on initial startup - connecting to and synching all the Blur stuff through whatever social networks, apps (I'm sure Gapps included) synching your info.
Maybe something similar with TouchWiz for the first day or three?
thanks guys. I'm gonna try a hard reset later to see if that helps. Then I will give it a few days.
I'm having the same issue with the ringtone. Quiet for 2 seconds then gets loud
Sent from my SPH-D710 using XDA App
#6 happens to me. When I turn on 4G 3G goes completely away.
When I turn off 4G, 3G will not come back. I have to pull the battery and reboot the phone.
Maybe I'm doing something wrong, but I don't think I am.
Cheers
gaspowered1 said:
#6 happens to me. When I turn on 4G 3G goes completely away.
When I turn off 4G, 3G will not come back. I have to pull the battery and reboot the phone.
Maybe I'm doing something wrong, but I don't think I am.
Cheers
Click to expand...
Click to collapse
I am not seeing this. When I turn off 4G, it takes a few seconds but 3G icon does reappear
Sent from my SPH-D710 using xda premium
gaspowered1 said:
#6 happens to me. When I turn on 4G 3G goes completely away.
When I turn off 4G, 3G will not come back. I have to pull the battery and reboot the phone.
Maybe I'm doing something wrong, but I don't think I am.
Cheers
Click to expand...
Click to collapse
I was noticing the same but using wifi not 4g. I had to restart the phone earlier today in order to get my 3g back.
hard reset and see if that helps....if not just take it back to Sprint and ask for a replacement.
I have #4
...
i get the loud thing... its soft at first.. and then gets really loud. basically you just need to set the volume to in the volume manager in settings...the initial volume is not the true volume you have set
I also have #4. The ring volume seems muted for the first "half ring" or so, then full volume comes through.
Cheers
Ive been flipping through ever sound setting no way to adjust that.
I guess its norm?
Testers please
Crank up ring volume to high then give it a call report your findings
gaspowered1 said:
I also have #4. The ring volume seems muted for the first "half ring" or so, then full volume comes through.
Cheers
Click to expand...
Click to collapse
I had the same thing on my Moment back when it was stock. I think its a "feature."
I remember all the Nokia phones used to do that, too.
I also have the 4 g going to sleep too early my biggest concern is that my data sux in the subdivision when I use to get perfect reception with my evo
jimmiekain said:
I bought my epic 4g touch brand new from a corporate sprint store on friday. I really really like it but there are some strange things happening with it. I'm trying to figure out if these are normal or if this is how the phone is so that I can know if I need to do a hard rest, return it and use my evo again, or just exchange it.
Here are the problems I am having.
1. Friday while driving it home from the sprint store it was in my cars console and the screen turned off. Me being nuts about it, I decided to pick it back up and turn it on to admire the screen some more and it would not turn back on. I pushed the power button over and over again but nothing! I had to pull the battery.
2. It seems like the 4g is going to sleep too fast and also even into a sleep that is too deep! (example... after about 5 seconds of not using it the 4g symbol changes to zzz once that happens its almost like my data is off completely. This is especially frustrating because my e-mail is being delayed along with notifications from apps.
3. I have gone into settings and tried to increase the amount of time it takes before my screen turns off but no matter what I put it on it still goes off in like 15 seconds.
4. When I get an incoming call the ringtone is realllllllllly low for the first 2 or 3 seconds then it gets realllllly loud. Why is there a 2 second delay?
5. This morning, while using typing out a text msg the phone just completely froze. I tried pushing the home button and also tried the power button but nothing would work. I had to pull the battery.
I forgot to add this...
6. Sometimes when using 4g the 3g icon goes away then comes back and it will say both 3g and 4g then the data connection will not work at all. (I have done prl and profile updates over and over and over and over...)
Are these normal things to happen with this phone or should I take some kind of action?
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
I'm at the LA County Fair right now when I get home im gonna try a hard reset. The I will report how it goes. My major concern is the data problem.
Sent from my SPH-D710 using Tapatalk
if you keep getting random shutdowns, take the phone back. Software won't fix that. A friend had the same problem with photon. It would just turn off on its own and wouldn't turn back on without taking the battery out. Apparently the battery kept dislodging and there's no way to fix it without ****ing with the hardware.
@comeatmebro well it froze twice it hasn't restarted or shutdown
Sent from my SPH-D710 using Tapatalk
Have #3 but it only happens sometimes

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