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I have been meaning to get a screen protector for my Orbit, but as fate would have it, my 2-year old son has managed to scratch it in the meantime. Has anyone any good advice on how to lessen the effects of the scratch? My current plan is to rub a little furniture wax on it before applying a screen protector, but if anyone else has any better ideas, I'd be really pleased to hear them!
Thanks,
Tim
Google Displex Screen Scratch Remover, I had good success on an old sony ericsson, but not too sure about the XDA screen.
Normally i would suggest you use these fluids bluchrome mentioned, they work very well on hard!! displays. Since this is a Touchscreen, the display needs to stay soft so maybe such fluids and propably furniture wax won't lead to a satisfying outcome. That's my opinion, i dont know if i would try it... Your call
Yeah - I had read that Displex shouldn't be used on touchscreens...
Using this kind of stuff is O.k on perspex, etc. You would be rubbing this on the digitizer (screen is underneath). This cant be good in any situation. Put up with. Or try placing a screen protector on now. It might actually conceal the scratch more than the displex will.
Blartiartfast said:
Using this kind of stuff is O.k on perspex, etc. You would be rubbing this on the digitizer (screen is underneath). This cant be good in any situation. Put up with. Or try placing a screen protector on now. It might actually conceal the scratch more than the displex will.
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Click to collapse
Actually it does conceal the scratch to quite an extent,my k-jam screen was badly scratched but after applying the screen protecter could hardly see it.Applying wax would be a bad idea,as your touch screen may loose some of its sensitivity.
Well, I did apply a bit of silicone wax to the scratch, but it didn't make much difference. However applying the screen protector has reduced the appearance of the scratch and of course, it's no longer possible to feel it under the nib of the stylus.
I have a jewellers rouge cloth, which for those that do not know, is a soft cloth impregnated with an extremely fine abrasive, as far as I know it is as fine as anything commercially available. Although I haven't polished my orbit screen I did polish an old pocket loox and a lot of old watch glasses that i used to repair. Sounds silly but toothpaste is also a very fine abrasive and can be used to polish out fine scratches in plastics, there is also t cut and brasso which also are obviously for polishing.
If anyone were to try such a thing remember to mask off the rest of the machine so that only the scratch gets polished.
Is is not possible to buy a new screen cover and fit it?
I polished LCD in my old laptop with CD recovery kit (some kind of abrasive compound and small wet cloth). Good luck...
You can get replacement digitisers, but I think they will either be difficult to buy atm for a reasonable price.
Dont think that the laptop screen was touch sensitive. This was ok in your case. Dont polish your pda's "screen" it could be bad.
As the title says, did you remove the protective film on the keyboard?
There's three of them. One left, one right and one on top.
There's also a fourth big one on the back of the screen (visible when tilted).
Some people say it's meant to be there and you shouldn't remove them.
Others say it's just there to protect during transportation and that they should be removed.
I have no idea, but removed them because one came a bit loose.
Does anyone know what HTC has to say about them?
PIR3lly said:
I have no idea, but removed them because one came a bit loose.
Does anyone know what HTC has to say about them?
Click to expand...
Click to collapse
Same as me , but I removed only the left & right ... the rest is still tight
Same here, left and right came loose so they're off. Have noticed the left side slider is leaving a mark that can be rubbed off, I imagine it will cause a scratch eventually.
Possibly replacing with a custom cut out invisi shield would help but would need to take the phone apart to apply it correctly... would need to be done under warranty.
had my TP2 for a month now and the protective firm is still on there, i also left the one behind the screen and added the screen protected that came with the phone. The reason why i didnt took it off is that i saw it was leaving marks so i was afraid it will leave scratched and prolly soon i will sell it so i dont want it to be scratched up.
leaving mine intact even though the one to the right of keyboard is coming lose.
One on the right is a bit loose but shall keep it on until it falls half way off. I wonder if you can get replacements. He he he...
eWay said:
Same as me , but I removed only the left & right ... the rest is still tight
Click to expand...
Click to collapse
LOL.. I even didn't noticed it at all! So I just removed it.. and like e-Way mentioned; I removed only the left & right, the rest is a bit hard to get rid off!
My left one has crumpled up and is coming off now, I imagine it will scratch quite badly given time as the plastic is already hammered and its not yet a week old.
Messa
My right one rumbled up when closing the keyboard, scaring the hell out of me!
So I removed the left one myself.
Never noticed the one above the keyboard, and on the back, until I read about it here
I took all mine off, because I could see they were gonna fall off in time anyway, and tbh, I thought they made my glossy device look a bit tatty. I have no nasty looking wear marks after a month of heavy use.
none of them came loose but i can see scratch marks on the side. im gonna leef them on as long as possible.
Mine are getting loosened by sliding it in to the Brodit Tytn II holder (which it fits perfectly!). So I may need to trim the ones either side of the keyboard back a bit.
mine was loose also so stripped it off. And didnt want to seem too precious about my phone... it is just a phone anyway... (The me a year ago wouldnt say this but after giving birth, my perspective has changed... but still love my phone though, not just with the same passion before )
My TP2 is send to HTC for repairs, one of the problems i mentioned were the loose protective films (the other problems had to do with battery-charging problems, bad responsive keys on the keyboard, loose on/off-button and TouchFlo3D startup problems).
According to (at least two) HTC-helpdesk employees these three films should not be removed and could be repaired (more like replaced) under guarantee.
Many people on a dutch forum tell me i'm crazy that i've put this problem on my list to HTC, but if they wanna repair it, and i don't get scratches on my device that way... who's crazy then
Came loose, and removed them.. i only saw scratch marks on the protective film, still no marks without them..
D3StRoY said:
Came loose, and removed them.. i only saw scratch marks on the protective film, still no marks without them..
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Click to collapse
Yeah, that's exactly what I had.
Marks with the film, but none without them.
Still, just to make sure, I cut up some clear tape and applied that to the left and right side. It's thinner, but I can already see some marks on it... strange.
cuteangelika said:
mine was loose also so stripped it off. And didnt want to seem too precious about my phone... it is just a phone anyway... (The me a year ago wouldnt say this but after giving birth, my perspective has changed... but still love my phone though, not just with the same passion before )
Click to expand...
Click to collapse
Yes but I bet your phone doesnt wake you up 3 times a night and demand feeding !
The sticker on the left of the keyboard came loose last week. I peeled it away. There's no significant 'damage' to the paint as of yet - don't really expect there will be any.
I'm not sure if we're supposed to peel them off or to let them be. The device looks better without those ugly reflecting stickers. But I'm tempted to let them be until they form a problem (e.g. peel off).
I would no way return my device for a stupid protective sticker coming off though. It's not that big a deal - to me.
On day one I removed the right and the left film on the keyboard.
Still no marks without the film.
I have mine now for almost a month.
So how about the one on the back of the tilting screen. What did you guys do with that?
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
I have not received mine yet (it should be tomorrow), but I got same experience like yours with my HTC Kaiser.
I put it in my jeans pocket with nothing else, but yeah ... got scratches and the LENS cover is dirty which you cannot clean it.
I could buy the back part where the lens cover reside, but that's 30 euro in cost.
So, now, I bought a "seal" type of pouch for my upcoming HTC Desire
http://www.fommy.co.uk/view-full-page.asp?divid=Google&cat=Cases&skuno=82280
I already received it, it is soft leather and look nice. It should cover the whole device with slide open on top.
And I will buy screen protector later from martinshields.com (bit expensive, but it never let me down on my HTC Kaiser, Touch Dual, and Nintendo DSi). Strong, clear, thin and NO BUBBLES!
leoni1980 said:
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
Click to expand...
Click to collapse
leoni1980 said:
Ive only had mine since the Saturday before last and already I have a tiny scuff on the lens and a hairline scratch on the screen. I've not dropped, manhandled or in any way mistreated the handset and I keep it in my jeans pocket with no other items....I can't for the life of me work out how this has happened. Luckily It's going back to T-Mobile as I'm not happy with the headphone loudness...unfortunately it will spoil my enjoyment of the device a little as I'm going to be constantly worrying about scratches .appearing from nowhere.
Just thought I'd let you guys know that it might be wise to get a case and screen protector for your Desire and not assume that careful handling will prevent it getting irritating scratches or marks.
Click to expand...
Click to collapse
Similar situation with me - a few tiny scratches on the screen. Have to look hard to see them, but they're there. Waiting on screen protectors.
Just in case your getting confused... The screen has a cross hatch set of lines in it... Its part of the multitouch hardware i think. you can only see it in some angles of light. Same with the gridded dots.
Though i did buy a cheap felt pouch to keep it safe untill the PDAir cases come out.
I had a spare screen protector from my Milestone i just cut it to size and used that, far better than not having one at all, even though my old phone the Milestone had gorilla glass which they say you can't scratch i still never trusted it.
put it in a pouch.
Just cos there's no keys, pens etc. in your pocket, does not mean there's no fluff, grit or something else in there that will scratch the screen when it's pressed against your leg. all it takes is a tiny particle of grit or sand to get between the lining of your pocket and the screen and it'll scratch it to buggery!
I put an old Hero screen protector on mine, its covered the main screen portion but not the bezel area, waiting on my official screen protector though!
lets hope zagg release their invisible shield soon. those things are awesome!
I am going to try buy these official screen protectors
http://www.clove.co.uk/viewProduct.aspx?product=20776861-6444-496C-B236-423388B27C27
I thought it had the same glass screen as the HD2?
They have uploaded video of someone using keys and knives on an HD2 screen to try and scratch it and have failed...
@leoni1980
You had hd2 if I remember correctly?
I consider buying desire, could you compare overall build quality of this two devices? Also, is call quality in desire better than hd 2?
One more question:
In a phone call, does proximity sensor works like one on hd2 or iphone? Or do you must turn the screen on/off manualy?
Thanks.
hrcro said:
@leoni1980
You had hd2 if I remember correctly?
I consider buying desire, could you compare overall build quality of this two devices? Also, is call quality in desire better than hd 2?
One more question:
In a phone call, does proximity sensor works like one on hd2 or iphone? Or do you must turn the screen on/off manualy?
Thanks.
Click to expand...
Click to collapse
The screen turns off when you lift the phone to your face in a call, and turns back on when you bring it down.
The build quality is as good I think, although this opinion is somewhat tainted by the fact that under the same circumstances my HD2 never developed a single scratch or scuff. I have a few tiny nicks on my camera lens already which is incredibly annoying since it is literally just 11 days of usage....one would expect a phone kept purely in a trouser pocket on its own to endure longer than a week and a half before developing marks.....
I'm really quite put off by this. When I get my replacement it'll be going straight in a gel case, though lord knows what I will use to protect the lens (which is clearly very susceptible to damage).
This is why I always say: use a pouch and use a screen protector! And e.g. when placing the phone on a hard surface, use the pouch as protection (read: put the phone on top of the pouch or keep the phone inside the pouch).
Mobiles are becoming disposable objects more and more. People use them for two years and then get rid of them (in the garbage bin). So not all people care about scratches etc. They will probably think the pouch and screen protector is nonsense.
Btw, getting a scratch doesn't nescecarily say something about the quality of the phone. In my experience getting a scratch on the phone is usually just bad luck. E.g. I had my Omnia for half a year, no scratches whatsoever. And my Hero was scratched the first week (even when I am so carefull with my stuff). Build quality of the Hero is much better than the Omnia imho (Omnia is all plastic, and chrome paint etc usually damages quickly). It only takes one silly moment to get a scratch unfortunately.
I always sell my phones after some time, every scratch is less value!
Guys Guys...It's a phone, scratch the baby up a bit let her live a little, all you are doing is keeping it tidy for the next owner, my phones are f**ked by the time the next all singing handset comes out so it gives me an excuse to buy the next one.
You might get 50 quid less by sending it off to envirofone or whatever but who cares it's only a phone and does not need leather fluffy cases
ronnyuk, you took the words out of my mouth. Spending time opening cases or sliding in and out of a pouch isnt worth it. Get past the first few scratches and then you can enjoy you phone without the worry. No scratches on mine yet though. Somehow I don't think the desire is going to stand up to what my touch pro went through. That was one seriously tough phone. I have dents in my wall from that baby.
RaptorRVL,
Did you specifically buy a pouch for your HTC Desire?
Or is it a used one from your other device?
If possible, let me know which one and where did you buy the pouch.
As I noted above, I got simple and nice soft-leather pouch from Fommy.co.uk, but if your pouch is nicer I will change
RaptorRVL said:
This is why I always say: use a pouch and use a screen protector! And e.g. when placing the phone on a hard surface, use the pouch as protection (read: put the phone on top of the pouch or keep the phone inside the pouch).
Mobiles are becoming disposable objects more and more. People use them for two years and then get rid of them (in the garbage bin). So not all people care about scratches etc. They will probably think the pouch and screen protector is nonsense.
Btw, getting a scratch doesn't nescecarily say something about the quality of the phone. In my experience getting a scratch on the phone is usually just bad luck. E.g. I had my Omnia for half a year, no scratches whatsoever. And my Hero was scratched the first week (even when I am so carefull with my stuff). Build quality of the Hero is much better than the Omnia imho (Omnia is all plastic, and chrome paint etc usually damages quickly). It only takes one silly moment to get a scratch unfortunately.
I always sell my phones after some time, every scratch is less value!
Click to expand...
Click to collapse
The Desire screen is certainly alot harder than the Touch HD due, I assume, to the different technologies. Thus I am hoping to get away without a protective screen - which I could never seem to get on the HD perfectly.
I was just wondering though whether, if the worst came to the worst, and my Desire does get scratched can you use a Displex ( http://www.displex.com ) type scratch remover? Worked very well on my early non-touch screen phones but clearly would not on the soft finish of the HD.
Anyone know whether OK on the capacactive Desire screen - still have half a tube left?
gogol said:
RaptorRVL,
Did you specifically buy a pouch for your HTC Desire?
Or is it a used one from your other device?
If possible, let me know which one and where did you buy the pouch.
As I noted above, I got simple and nice soft-leather pouch from Fommy.co.uk, but if your pouch is nicer I will change
Click to expand...
Click to collapse
I got this one :
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=160415564575&ssPageName=STRK:MEWNX:IT
It's super cheap, 4 euros. It's for the nexus but fits the Desire very nicely (same size). Perhaps it could have been a few mm longer, that would have been perfect (little bit more protection at the top). But I guess it will all stretch a bit since its neoprene.
Can take a picture tomorrow with the Desire in if you want.
RaptorRVL said:
I got this one :
http://cgi.ebay.nl/ws/eBayISAPI.dll?ViewItem&item=160415564575&ssPageName=STRK:MEWNX:IT
It's super cheap, 4 euros. It's for the nexus but fits the Desire very nicely (same size). Perhaps it could have been a few mm longer, that would have been perfect (little bit more protection at the top). But I guess it will all stretch a bit since its neoprene.
Can take a picture tomorrow with the Desire in if you want.
Click to expand...
Click to collapse
I'd like to see a pic of it if possible, as I've ordered it too but shipping takes quite a while.
Thanks
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
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ORIGINAL POST:
So ...
Since the day or so after the initial recall I decided for once in my life I'll throw caution to the wind and take the plunge of no case or screen protector on my phone, It made me a little sick to my stomach to peel off the screen protector and case and take off for a busy day of work and school with nothing protecting my phone from damage. I figured I'd see a plethora of scratches by the end of the day, and I was able to try this test out because of the recall and Samsung promising to take the phone back regardless of the condition. To my surprise, nothing, not a single scratch, day 2, same and so on.
Fast forward a few weeks, recall phone is traded - STILL IN PERFECT CONDITION, not a screen protector or case has touched it in weeks. Granted I still coddled it, but no different than I would any phone I've had, and I treated the phone like it had a Screen Protector and case on it. Threw it in my pocket, laid it on my desk at work, sat it in my center console in my truck etc. Not a single scratch or dent.
Trade the phone in on Sept 21st and got my new "Safe" Note7, decided that I finally felt comfortable with going "Naked" on my phone after the recall device and have since, so about another week with my "Safe" device and still not a single mark or scratch to be found. I'm actually in the process of getting a replacement for my replacement through Samsung, nothing major, just a lack of quality control on Samsung's part that I have an issue with with this replacement device and Samsung is giving me no hassle about it. I assume my phone suffered from the rush of trying to fix the recall ... but who knows.
Anyways, I will continue going "naked" on this phone, I have no reason not to. And a screen protector just destroys the feeling of this beautiful phones feel and functionality, and really so does a case. i own the LED Wallet case which I love and plan to use here and there, and I probably own around 20 other various cases that I'm sure I will use for fun here and there, But for the most part I've felt the "Naked" feeling and there's no going back lol.
Point of this thread is, I'm not sure how people that are complaining about this phone being "easily scratched" are treating their phones, or if they maybe got defective glass or something. I haven't had a single problem, and when i say I'm anal about my phones it's an understatement, and I feel 100% confident in using this phone protection-free on a daily basis. Obviously you still have to take care of this phone and be extremely careful .... it's made of glass after all. And I cant endorse its drop capabilities lol, That i have no idea of, and hope i never do. But for anyone wondering how this phone holds up with no protection and a pretty active daily use ... so far with my Note7 ... perfectly fine, still looks like the day I opened it.
What issues did you have with your replacement that has caused them to replace the replacement?
This is an interesting test to run - i still have my original one, and the replacement, because Samsung decided the closest drop-off location for me is about 3.5-4 hours away without traffic... I'll be waiting until they call and give me another method to return it. Think I might carry it around and see how it holds up... would be an interesting test, as I'm pretty hard on my devices.
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
asaqwert said:
What issues did you have with your replacement that has caused them to replace the replacement?
Click to expand...
Click to collapse
The metal bezel on the left hand side of the phone is sharp, like almost razor-blade sharp. You cant see if from looking at it, but you can scrap your hand off it and it feels sharp and uncomfortable to hold. and the corners of the phone where the back glass meet the metal is also sharp on all 4 corners, the right side of the phone is smooth as silk though. very weird, but almost seems like it was clued together fast and off centered and shipped out to meet demand. $900 for a phone i HAS to be as perfect as possible, but this one wasn't forgivable.
winol said:
really good to hear your note 7 not scratching easily, I think most ef the people posting geting scratches out of the blue, were careless, honestly not remembering what could have probably scratched their phone, it just takes 2 or 3 people reporting the same thing to drive many others real paranoid, I got my note7 on 29th Aug, and not a single scratch, I treat my phone as any other one, if you spend a sizeable ammount of money, the best way to do is use common sense, and normal level of care
Click to expand...
Click to collapse
Yep, just be careful, life happens and that's not up to you, but if you're careful and conscious of your phone on you you should be alright, my wife is horrible about that, I drive a beefed up semi-lifted truck and EVERY time she goes anywhere with me, she places her phone on her lap and then hops out of my truck forgetting the phone was sitting on her lap. Drives me nuts. Her Note 4 has seen some shxt in its day, but still looks good and functions perfect, she wants to upgrade to a Note 7 which i hope she does, but shes gonna have to start paying more attention, because one of those falls out of my truck is going to destroy a Note 7 lol. Clumsiness for the most part can be prevented, just being aware, my phone is the most expensive thing I carry on me, so I always make sure its protected, and to be honest I've seen people smash phones wrapped in tempered glass screen protectors and otter-boxes, stuff happens, but I do my best to avoid it.
Itchiee said:
I've never used a screen protector on my original and now replacement Note and all is fine. Now I definitely use a case cause i find this phone too slippery without one... I do take caution, always put it down/away if distracted with something else and never place it in my pocket with anything else like your supposed to.
Sent from my SM-N930P using Tapatalk
Click to expand...
Click to collapse
Oh this phone naked is like holding a wet bar of soap, its horribly slippery, But I guess that's the price you pay for a beautiful glass device lol I enjoy the way the glass looks and feels, but I do fear the slipperiness of it, so for me again anytime I pull mine out of my pocket I always ensure my grip is on point, anytime I feel the need to "whip" my phone out really fast I take a breath and realize that i don't actually need to lol, and when I hold the phone, i comfortably hold it with my pinkie finger under it so the phone rests on my finger. Bottom line ... take care of your stuff and be mindful and you should be alright, people treat phones like crap then complain that it cant take a beating ... drives me nuts ... its glass. Treat it like a $900 piece of glass lol.
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see. But they're definitely there. Especially the curved edges for the phone goes from flat to curved, almost as if right before the glass curves down the glass is right up just a fraction of a mm ...
I apologize to anyone I doubted!
I coddle this phone like an egg ... and still scratches .... The places I have scratches are the bottom back center (looks like a popular place if you search Note 7 scratches) and the bottom left corner of the front down by the capacitive button.
Both "patches" of scratches looks like they were rubbed off something rough, the scratches aren't deep, but you can still feel them with your nail ever so slightly and in the light the patches look dull compared to the rest of the phone. I'd bet they'd probably buff out, but I'm not gonna bother trying at least with this phone.
Never dropped, always in my pocket by itself, never slide it across the table or my desk or anything. I usually set it on something on my desk like a piece of paper and then slide the piece of paper around instead of the phone, so the back doesnt rub off anything, the paper eats the friction and not the phone.
Sad ... for sure, But luckily I have a replacement that just came in this morning sitting at home that i haven't opened yet, I think before I even set it up or anything I will protect it front and back ... damn shame, I had so much faith in this phones durability and didn't want to believe it was so scratch prone, but I was wrong.
Looks like Cases and Protectors from here on out!
I advise everyone who cares about their phone to do the same.
I'll slap some pictures up of my scratches as soon as I can get some taken.
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At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
imucarmen said:
At least you have a replacement! I put a clear skin on the front and back of mine before I ever powered it on. I'm OCD and any scratches would annoy me and plus I want to keep it in mint condition so if I ever go to sell it on swappa it will be in like new condition. Even with the skin on it, I'm still babying it. What's crazy is my mother had an S4 and she is not easy on phones and after almost 2 years of use on that phone the sides and screen had not a scratch, not even a slight one (I know because I just sold it on swappa and inspected it very close). The screen and edges were still in like new mint condition. Only the removable plastic back had signs of wear. That's kind of sad when you think that a 3+ year old device made by the same company as the note 7 has a more durable screen. I replaced my V10 with the Note 7 and after months of use on my V10 with no protection it still looks new. I stopped using screen protectors and cases 3 years ago because I just hate the added bulk but unfortunately I'm not taking the chance with the Note 7. The clear skin doesn't really bother me though. And I'm thinking about also getting a calicase.
Anyway, thanks for the update. I'm glad I read all the post and not just the first one lol. I think you should edit post 1 so others who are lazy and only read post one don't go and take off their protection and then end up with scratched phones
P.S. I almost forgot. I'm actually on my second note 7 because the first one never made it out the store without getting scratched up. I had them put a screen protector on it for me and they took my phone in the back of the store for like 20 minutes and then come out with a poorly attached protector and then I inspected the phone and they had scratched the back up bad. So I made them replace it.
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Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
Dmac1984 said:
Lol good point, I updated the first post. And yeah I'm ridiculously anal with my devices, But i'm wondering if I need to start loosening up lol. I keep these phones pristine for a year then trade them in (AT&T) my last phone the S6 Edge + (Miss that phone) was M-I-N-T when I turned it in, protector on the front and back, which looking back at it now I realized that i suffered not having the full feel of the phone so that AT&T can sell it top dollar and the next person gets a great deal on a mint phone, who for all I know will; not care and destroy it. Now I'm not saying I'm gonna start being rough with my phone, gonna use my LED case more, and I just ordered a Skinomi Full body protector (we'll see how that goes, I don't have much faith in it) and if it feels like shxt, it's coming off and I'm gonna enjoy the phone as I have been, and get my moneys worth, and AT&T can figure out to do with it when I upgrade.
The Note 7 was designed to be naked, no doubt about it ... but the execution was botched and going naked comes with a price, which sucks, but again the fact is, this isn't my phone in the end, and as much as I love it, I know i wont pay it off once the Note 8 rears its head next year lol so screw it, I'll give the Skinomi Protector a shot, if it's crap, them I'm not gonna sweat the phone getting light scratches ... I'm having a bit of an anxiety attack just typing that, But i'll just have to work at it and get through it lol
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I got the Skinomi clear skin and its been great so far. After you attach it give it a day to settle onto the phone because at first it doesn't look good but after a few hours I noticed it looked a lot better and the next day it looked perfect. The only problem I had was getting the sides to stick. I even used a blow dryer and I just couldn't get them to stay down but I ended up using the top burners on my stove to heat the edges up and then they stuck and they haven't come up since. The s-pen still slides smooth as well with the white inserts. It does have a bit of a texture which I could see would annoy some people but it doesn't really bother me.
What material are your pockets made out of, sandpaper? My original Note 7 (recall replacement arrives today) has never seen a case or screen protector and is completely unscathed. I have not even been as gentle as you described. So weird.
Dmac1984 said:
Welp ... Fast forward 5 days, and I caught it in direct sunlight and this phone is just riddled with light scratches, you have to hold the phone just right and have the perfect lighting to see.
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I certainly believe your report of your observations and recollections, but your experience differs sharply from my own. I've been using unprotected Note 7s heavily (pre- and post-recall) for about a month, and I've acquired no scratches whatsoever.
When I check for scratches, I always use direct sunlight or a comparably bright source, and I rotate the phone through a range of angles in order to see any subtle defects. It sounds like that's not something you've been doing routinely, but rather something that just recently happened by chance. If that's the case, you may not really know when your scratches arose (or even whether your previous devices might have had similar scratches), which may complicate the diagnosis of how they occurred.
I trust we agree that the careful treatment you described could not have scratched even ordinary glass, let alone Gorilla Glass 5. So there are several possibilities. Perhaps the phone scraped against something sharp (even while it was in your pocket) without your noticing. Perhaps the process of applying or removing the case or screen protector scratched it somehow. Perhaps it came with subtle, hard-to-notice scratches already on it. Or could it even be that the phone isn't scratched, but rather has some sort of residue that rubbed off on it? (Have you tried washing it off with a wet paper towel and substantial pressure?)
Again, I trust your observations, but I'm curious as to how your scratches arose, and how your experience diverged from my own. I appreciate your taking the time to update everyone on your situation. And regardless of how the scratches happened, I'm glad you're getting a replacement.
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
When i say im careful, I'm careful... I got the cold sweats when i saw the scratches lol I've coddled thus phone with mittens since i got it, like i said I lay it on tbings and then move that whenever I set my phobe on my desk for no otger reason but to avoid sliding my phone on any surfaces ... pocket always empty and clean, I don't play in the dirt or go to the beach, pockets feel like normal clean pockets lol. I mean people can make excuses for tge glass, he'll i did too when i saw the initial scratch posts, even started a thread praising the scratch resistance ... I seriously don't know how much more careful you can be with a phone as i have been with this one and it still scuffed. I'll grab some pictures with the wife's phone and post them.
It almost seems like theres a raised lips right before the glass dipps down.
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
Dmac1984 said:
Attached is a pic illustrating the damage on my phone almost exactly (until i can grab a few pics) ... and also attached is why I think its happening.
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You just wanted to use the fancy s-pen features and that drawing was your excuse. ;P
And I don't blame you :laugh:
Dmac1984 said:
Like i said, being so anal i looked at the phone everyday after naked use, never noticed any scratches, but last night I caught direct light at a side angle and saw the back bottom scratched, from 2 feet away from your eyes looking straight at the phone, looks perfect, up close and examining it with angled light it's def scratched.
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Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
When i say im careful, I'm careful...
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I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
It almost seems like theres a raised lips right before the glass dipps down.
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Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
Gary02468 said:
Right, that was my point. Until last night, your inspections didn't include checking the surfaces through a wide range of different illumination angles. As a result, subtle scratches went unnoticed and you don't know when they happened (or even if the phone came with them).
I believe you. But something nevertheless scratched your phone--any idea what it could have been? You and I are both careful with our phones, yet only one of us acquired any scratches. There has to be some explanation for that difference. Figuring out what it is might help us, and others, to avoid scratches in the future.
Hm, I don't see that on mine. May I ask what kind of screen protector(s) you had been using? If liquid, could it have left a residue? If solid, could the protector itself have scratched the glass that it was in contact with?
Or another possibility: if you used a case initially, could a few sand or grit particles have gotten lodged between the case and the phone? It looks as though the scratches may have been in areas that a case would have contact with. That's one of several reasons that I'd be reluctant to use a case with an all-glass phone.
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No case or screen protectors since I got this phone last Sunday (Oct 25th) I didn't recall any scratches on my recalled unit so I didn't bother with protecting the replacement. But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone, how they happened? I don't know ... but they did .... The glass just seems soft and easily scratch-able. It shouldn't be, but unfortunately it is. And agreed, I've seen scratches come up from case use on my phones before so that is always a concern, but I didn't use a case on this phone, and I never sat the phone down on a hard surface, and never in a pocket with anything else, and the weird isolated scratched areas don't show signs of "pocket damage" ... they came from somewhere I get that, but wherever they came from, they happened with no effort or force.
Inspected my new phone that came in yesterday. Not a single scratch to be found in any light ... Screen protector should be in today so it'll get wrapped before I even use it and we'll try again ... I recommend to anyone who has a Note 7, wrap it up and keep it clean, this issue just may not be avoidable with everyday use.
Is GG5 on the back as well as the front? My rear is scratched only after 2 weeks replacement and general it wears a case. NOT impressed.
Dmac1984 said:
But regardless, I don't recalled a single incident in which would result in these scratches, so they must have happened during light use of the phone
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Well, the phone wasn't scratched by the skin of your hand, the cloth of your pocket, or the piece of paper you rested it on, so there must have been some other contact that you're unaware of. (I'll occasionally notice a small cut or bruise on my arm without recalling what contact was responsible. It happens.)
Regardless, thanks again for the update you posted, and good luck with your new Note 7. If my Note 7 ever suffers the slightest scratch, I will follow your example and post an update here too. So far, a month of heavy, unprotected use has not resulted in any visible imperfection.
I don't get why people are nitpicking this. I get this tone of "maybe you were careful but not careful enough". It sounds like we are discussing handling an egg.
The physics of it are simple and irrefutable, this thing will scratch, there is no way around it. And just because one hasn't scratched yet, or appears that way, doesn't mean it won't.
At this point, regardless of what anyone says or who wants to debate, it's safe to say yhe phone WILL scratch with normal, even careful use. I was one who thought "well the people with scratches must be abusing their phones" but as i type this on a scuffed, yet coddled Note7 I stand corrected. It doesn't affect my love for the phone but it should be noted that it WILL scratch easily regardless of how you treat it, i wish it didn't ... but it does. And I don't think it's batched based, pretty sure maybe even if you dont see any scratches there are probably some on your phone as I found by badically doing a microscopic forensic look at my phone the other day, the shinyness of thr glass seems to hide a lot of imperfections.
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
spart0n said:
I am by no means an expert first and foremost.
But when I have something I can't get off my glasses with regular cleaning, I will use some toothpaste and a soft microfiber cloth and that has just the right abrasiveness to get whatever is on my glasses off them. Granted there's more cleaning involved but it works for me
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Thanks mate. But im pretty sure these are tiny "holes" in the top layer of the display.
xflowy said:
What do u guys think. Im usually really careful with my smartphone.
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I think that you have not been careful enough and somehow damaged your display. It's possible that you only damaged the oleophobic coating, and not the underlying glass (should be easy to tell by looking at the display when it's ON - do the pixels underneath the damage still work?).
There is no other explanation to this, at least not from the looks of it (since you talk about "a[sic] unevenness down" - implying not superficial stains, but serious damage). There are extremely rare instances where displays damage themselves ("spontaneous shatter") but that is another matter entirely and has nothing to do with your - apparent - circular damages (since those lead to the shatter of the entire tempered glass). I'd wager either fire or acid or something else destructive happened here, but only you can tell.
Fire damage leaves a distinctive mark
Gorilla Glas Victus has a 6-7 on Mohs scale of hardness, you can pick whatever might have been your problem:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
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Alcohol is bad for the phone's display because it'll heat up the display and the glue inside will lose its stickiness. This causes the display to fall out or some damages like this cause the display to burn inside and show like this!
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
danw_oz said:
I have the same issue, appeared two days ago. I have one small one that looks the same as your small ones, On mine the mark is under the top glass, it almost looks like dust under an applied screen protector. If I look at it at 180 deg for the mark I can't see it at all, not until i move about 5 deg off 180, then at about a 45 deg angle it dissapears again.
To me that very big one looks like damage to the top surface, then the others look like they are below the glass
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can u upload a photo of yours?
bolo808 said:
did you possibly get alcohol on the screen that dried up? I have something similar that happened to my screen and the only thing I can remember that possibly got on my screen was alcohol. I woke up the next day and noticed the spots on my phone but only when the screen is off
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Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
s3axel said:
@randylahey786 Why in all heavens should alcohol heat up the display unless you burn it on the display/phone ? ..... and just for the record: i have been using isopropanol since ages to clean glasses, binoculars and, yes, also smartphone displays. BTW the nice tabs provided with many display protectors for cleaning the display are just alcohol swabs as well.....
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I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
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I agree, as you never know what stuff is included in those sanitizers and of course alcoholic drinks may include sugar and other ingredients that could leave residue on the screen after drying out.
I always get pure isopropanol for cleaning purposes, this way I know it's safe to use
Quite a few people on r/GooglePixel have had the same issue upon release - it's been speculated that it's something to do with the oleophobic coating not adhering to the glass & is a manufacturing fault.
I would contact Google and see if they will replace the device for you as it will probably get worse over time.
it looks like your oleophobic coating has been removed. Can you post some different photos? Do you have another smartphone you can add to the photo? Your display looks very dull (but it could be the photo).
I recommend the toothpaste and micro fiber trick the other comment suggested. then grab some oleophobic spray and coat your screen again. It takes 2 or 3 coatings to get it even but it works well. Unfortunately coating isn't covered in Google's Official Warranty (it says its not on their website). There's a good oleophobic brand that many people use and they swear by it but I forget the name.
But I would get the display even and unform first before doing anything - maybe even using a polisher tool with a really soft brush. Someone did this on reddit on their 6 Pro a few months ago to remove scratches and it worked really well.
I would also try to get as many reddit and xda posts as you can and document them, then contact Google and see what they can do. Also maybe try going to your nearest UbreakIfixit - see what they say? They see hundreds of different phones a day. But there seems to be over 15 posts on reddit that shows the same type of "Spotting" or "blotches" that appear on the 6 / 6 Pro. Not sure what exactly is going on there but some have gotten their devices replaced if I remember correctly (but others were told to kick rocks by google support, so make sure you prepare yourself before calling).
xflowy said:
can u upload a photo of yours?
Since i dont trink alcohol thats pretty unlikely, but yea, sth must have spilled over there but i have no idea what tbh.
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Sorry missed you asking this question, will need to find a camera to take the photo
randylahey786 said:
I have seen issues with some people who have used sanitizer to clean the display and the display came out! Sanitizer contains alcohol in it, also isopropanol comes as a cleaning liquid especially for phones so they would've tested it but sanitizer or alcohol drinks are worst!
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Neither sanitizer nor alcohol belong on a display. If people damage their phones on purpose or through the sheer act of incompetence, Google is hardly at fault... a phones display should only be cleaned with a fine microfiber cloth - and if the display is too dirty, only a special display cleaner should be used. Even that however should never be DIRECTLY applied to the display, but only used on a microfiber cloth again, which is then used in a slightly wet state to clean the display.
Since I know people, and people do stuff like that (smashing glasses cleaning cloth drenched in alcohol, sanitizer or something like that onto their phones), it's hard to judge/evaluate these threads here. Often it just seems like something that can easily be caused by a user, and is probably not a hardware issue.
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
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any update on this?
Alekos said:
any update on this?
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what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
xflowy said:
what u mean? the stains are not removable. the coating seems to be gone at this area. i didnt try the suggestion yet to completely redo the coating
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was wondering if you tried google support at all, just to see what they would say. there's other instances of "blotching" on reddit on the Google Pixel forum. Do you know how it might have happened now that its been a few more days>?
xflowy said:
Hey everbody,
I got some stains on the display that cannot be removed any more. If you move over them with the finger tip, you can feel a unevenness down. I have no idea where they could have been from.
What do u guys think. Im usually really careful with my smartphone.
You have touch these screen with something containing parfum
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Same issue. It was caused by dripping some salsa on the screen at a restaurant and didn't notice it right away. First time I've ever had anything like this happen to a phone screen.