Develop Bugs

[Q] Phone not charging, even with AC adapter?

Hey,
(I tried searching for similar threads, but "charging" and "desire" gives me billions of results)
I have quite a sticky situation on my hands. Last night when I were to check my phone for messages, it was turned off. I grabbed my charger with the AC adapter and plugged it in. Voilà, amber led is turned on. I waited a while as I went off to grab food and that sorts, returned and turned it on. No problem so far. Small digression: I even got those messages I expected, hooorah!
Anyways, after a couple of hours I returned to my phone to check additional messages but then again, it was turned off. Even though it was hooked up to the AC adapter. I mean, the amber led is turned on and even the battery animation in the status bar when charged is doing its thing.
So I started trying to figure out what it is, but nothing have helped the slightest bit so far. I tried flashing different radios and roms but the problem seem to stick.
What's odd is that it allows charging sometimes, but it takes a long while. I have yet to find out the reason for it, but my doubts are that currently the phone needs to be off.
So far I think it could be a faulty USB cable that may cause the problem, but even though how obnoxiously stupid it may be, I turn my ears to you guys.
Thanks in advance.
TL;DR:
The phone isn't charging even though it's hooked up to the ac adapter and both amber led and animation in the status bar is indicating it's charging.

saepaan said:
Hey,
(I tried searching for similar threads, but "charging" and "desire" gives me billions of results)
I have quite a sticky situation on my hands. Last night when I were to check my phone for messages, it was turned off. I grabbed my charger with the AC adapter and plugged it in. Voilà, amber led is turned on. I waited a while as I went off to grab food and that sorts, returned and turned it on. No problem so far. Small digression: I even got those messages I expected, hooorah!
Anyways, after a couple of hours I returned to my phone to check additional messages but then again, it was turned off. Even though it was hooked up to the AC adapter. I mean, the amber led is turned on and even the battery animation in the status bar when charged is doing its thing.
So I started trying to figure out what it is, but nothing have helped the slightest bit so far. I tried flashing different radios and roms but the problem seem to stick.
What's odd is that it allows charging sometimes, but it takes a long while. I have yet to find out the reason for it, but my doubts are that currently the phone needs to be off.
So far I think it could be a faulty USB cable that may cause the problem, but even though how obnoxiously stupid it may be, I turn my ears to you guys.
Thanks in advance.
TL;DR:
The phone isn't charging even though it's hooked up to the ac adapter and both amber led and animation in the status bar is indicating it's charging.
Click to expand...
Click to collapse
first things first,
search xda-developers re: USB brick. does it fit the symptoms?
do you have access to a different usb cable? does it charge better from this one?
will it charge quicker on on (for instance) your computer, compared to the wall charger?
is the charger an official charger or a third party one? if its a third party, no name brand one, chances are its crap. I bought a 1000mA rated car charger and one of the components won't let more than 100mA through.

Greetings, nzdcoy. Thanks for quick answer.
Let's see. As far as I can tell, USB brick symptoms sounds like you're unable to connect your phone using USB when booted into Android and/or custom boot/recovery. I have yet to try this, but I also read that they were able to charge the phone without problems. However, I'll give this a try seeing as it won't hurt.
I'm afraid I do not have access to another USB as these "micro" USB cables aren't that widespread. Or, at least I don't have leftovers as I do for regular USB cables.
It's hard to tell if it charges faster for whether possibilities as it doesn't charge at all if it's on. The amber led is lit, but the battery percentage still drops. I've only relied on the wall charger as I know it supports more amper than its PC counterpart. But yet again, I should try the USB brick fix. Hopefully it'll work.
Both the charger and the cable is stock, so I don't think it could be shabby third party components.
I'm also suspicious to if it can be the battery that's blasted. I've measured the voltage and it seems to be fine, so I don't know for sure. Maybe it's bad because it takes ages for it to charge? I don't have an external power supply, so I can't test this for sure though.
Anyhow, thanks nzdcoy for giving me some directions to what it could be.
Edit: Tried hooking up the phone to the computer, and I had access to the SD card. I suppose that's not a USB brick then?

at least it isn't a USB brick.
Does it positively charge when plugged into the PC? Unless you are using GPS or you are using a USB1.1 port, your PC should still charge it positively.

Yes, thankfully.
I've somehow found a method to charge the darned phone. And I could almost conclude it's a bad connection between the wire and the phone. I think the socket on the phone is damaged. Worst part is, is that it comes and goes. One day it could work swimmingly and charge in whatever position, the other day it requires one certain position to charge anything at all.
My Desire works in strange ways.
Thanks for the help so far, nzdcoy!

Hox won't charge after battery completely depleted.

Today my phone battery was completely depleted and when I try to charge the led blinks,but won't get charged.even after two hours it stays the same.and won't turn on.
The phone also heats up very much.
Could anyone help me in this problem.
I am using original charger and accessories.

Does the pc recognize the phone when you plug in the usb cable ?
Check in the pc's device manager if you see it
Keep it on the charger (usb or wall) for a longer period of time.....its the only thing you can do now !

i do have similar problem, but my HTC's led does not blink does not react to anything, usb to PC or charger. computer also does not react to phone. it happened after battery went flat, device shuted down as normal, and after that - DEAD. Help Please?

Jev_S said:
i do have similar problem, but my HTC's led does not blink does not react to anything, usb to PC or charger. computer also does not react to phone. it happened after battery went flat, device shuted down as normal, and after that - DEAD. Help Please?
Click to expand...
Click to collapse
Try connecting it to a wall charger and keep it for 24 hrs.
Sent from my HTC One X using xda app-developers app

wont be letting my battery drain completely after reading similar threads.

Is the battery dead/destroyed?

My M8 has no feedback whatsoever, even plugged into the HTC brand charger, nothing happens. However, I plugged it into a 2.1A charger and got the little battery charging logo to appear, still no boot. Is the battery dead? This started happening after switching from CWM to TWRP, should I try to get the phone to turn on and switch it back to CWM?

Leave the phone on charger for several hours, then try holding power+vol up for 30 seconds or so. See if there is any change.

I'll definitely try it. It's not easy to charge this though, as the charging port is pretty broken as well. I put it in this angle and it charges (usually)
http://i.imgur.com/pBGIwBO.png

redpoint73 said:
Leave the phone on charger for several hours, then try holding power+vol up for 30 seconds or so. See if there is any change.
Click to expand...
Click to collapse
I'll definitely try it. It's not easy to charge this though, as the charging port is pretty broken as well. I put it in this angle and it charges (usually)
http://i.imgur.com/pBGIwBO.png
EDIT: 0%. The phone can boot but I just turned it back off.
http://i.imgur.com/ePlLvgq.png

BFCE said:
I'll definitely try it. It's not easy to charge this though, as the charging port is pretty broken as well. I put it in this angle and it charges (usually)
Click to expand...
Click to collapse
This a pretty relevant detail. Probably more the issue than changing to TWRP. And to answer that question, no I would not switch back to CWM, since its obsolete on this device and no longer really supported.

redpoint73 said:
This a pretty relevant detail. Probably more the issue than changing to TWRP. And to answer that question, no I would not switch back to CWM, since its obsolete on this device and no longer really supported.
Click to expand...
Click to collapse
Okay so I've been charging it since my last post. I just turned it on and it claims to have 1%. But hey! It's on!

Thank you!! I changed out the cable I was using to charge the phone (I was using the stock HTC cable, grabbed some random Asus cable) and plugged the 2.1A charger directly into the wall (previously using an extension cable) and after doing what you said, just letting it charge for several hours and then turning it on, I got a 24% charge!!! I guess this means I can just never let the phone die if I don't feel like having this issue again. Thanks!! Now I have two high end android phones again!

BFCE said:
I changed out the cable I was using to charge the phone (I was using the stock HTC cable, grabbed some random Asus cable) and plugged the 2.1A charger directly into the wall (previously using an extension cable) and after doing what you said, just letting it charge for several hours and then turning it on, I got a 24% charge!!! I guess this means I can just never let the phone die if I don't feel like having this issue again.
Click to expand...
Click to collapse
Good work! It should have been said before to always try different chargers and cords if suffering charging issues. I saw you had tried a different charger, but missed the fact that you used the same cable. Charger/cable are not always the issue, but at least you can easily eliminate those as the cause by some experimentation.
If you again discharge the phone to shutdown, and doesn't power on after charging; you can usually: charge for several hours, then hold power + vol up until it boots.
But that being said, discharging the phone to shutdown should usually be avoided. Most all of us have done it at some time or other. But one should not make it a habit. There are safeguards that are supposed to prevent battery voltage from dropping too low (by shutting down the phone once voltage reaches a certain threshold) but those safeguards are not ironclad. And once the voltage drops too low, you can be stuck in a tough spot. Plus, fully battery discharge/charge cycles are not best for long term battery life of Li ion batteries. So again, discharging the battery to shutdown should be avoided as much as possible.

I seem to have this exact issue now too. Even with the way the charging port has to be for it to charge. Unfortunately it seems the port is messed up somehow now or maybe the battery connections are bad.
Though I'm technically able to pull it apart i haven't done it yet. Maybe it knows it's now getting old lol
Looks like it's time to upgrade to a new phone for me. :/

shadowline said:
I seem to have this exact issue now too. Even with the way the charging port has to be for it to charge. Unfortunately it seems the port is messed up somehow now or maybe the battery connections are bad.
Though I'm technically able to pull it apart i haven't done it yet. Maybe it knows it's now getting old lol
Looks like it's time to upgrade to a new phone for me. :/
Click to expand...
Click to collapse
Try putting it while pulling down and to the right of the cable. I held mine like that for an hour or two to make it turn on. Once I did so I opened ampere only to discover that even when it says it's charging, it's actually not. I have to angle it or the left to make it get power, even though just angling it upward makes it say it's charging.
Sent from my LG-H900 using Tapatalk

Yeah I've had it say charging on and off for the last day and a half. But it seems that when I hit the "sweet spot" it just doesn't stay charging and then quickly discharges any bit of charge.

shadowline said:
Yeah I've had it say charging on and off for the last day and a half. But it seems that when I hit the "sweet spot" it just doesn't stay charging and then quickly discharges any bit of charge.
Click to expand...
Click to collapse
Happened to me too. Legit hold it in your hand for about 20 minutes. Turn it on as soon as possible to monitor the amperage
Sent from my LG-H900 using Tapatalk

Strange charge issue anyone had this happen yet?

Not sure if was just a bug, but last night I put my phone on charge before bed and battery was at 25% I woke up in the morning to my suprise battery was only at 27%, I unplugged USB and re-plugged in again and it charged like normal.

Well, I had the same issue when I woke up this morning except in my case, the power brick has died completely and I am trying to determine if the battery has as well...
It does say it's charging on the lock screen when I connect it to a computer but in 10 minutes I haven't seen the percentage go up
FYI I have charged the device overnight only 9 times since I got it, GREAT JOB HTC !

shankly1985 said:
Not sure if was just a bug, but last night I put my phone on charge before bed and battery was at 25% I woke up in the morning to my suprise battery was only at 27%, I unplugged USB and re-plugged in again and it charged like normal.
Click to expand...
Click to collapse
Did you have ultra battery saving mode enabled to turn on automatically? Last time I had this enabled my phone wouldn't charge on a stock rom and stock charger. It only happened in 24 hour span, and there were times during that time when I plugged it in and wouldn't charge. I was on the latest update and after I disabled ultra battery saving mode I never had any charging problems

Nope all berry saving modes was off. It charged fine last night from 40%
I going to try run battery down today and see. Very strange
Sent from my HTC 10 using XDA-Developers mobile app

I can hear some noise coming from the charger while it's working louder than the M9's charger and a sound whenever I disconnect the charging cable from the port, like if something was a little loose. Are those normal things?

I recently had this issue too on a totally stock Verizon phone. Phone wouldn't charge until a reboot.
Sent from my HTC6545LVW using Tapatalk

I assume you guys are all using stock charger and cable to charge? I think QC 3.0 can be picky about the cable used. Haven't had any issues with the 10, but previous phone was a lumia 950xl. It was only QC 2.0, I used a third party cable with it, had a lot of bother, then used stock cable and everything worked perfectly.

I had this happening once and the issue was for some reason the cable wasn't plugged to the wall adapter properly. I removed it and plugged it and it started working. I don't think it's something to get worried about.
Not sure about the noise though

DeadPotato said:
I can hear some noise coming from the charger while it's working louder than the M9's charger and a sound whenever I disconnect the charging cable from the port, like if something was a little loose. Are those normal things?
Click to expand...
Click to collapse
That's normal. It's a switching-mode power supply (SMPS for short) and there's some coil whining in there. Quite literally business as usual.

Not sure if there has been any update on this, but I'm experiencing the same issue as well. I have a stock charger + stock cable as well as two Anker chargers (both QC3, one wall and one car charger) and I use iOrange-E cables (56k ohm) with the Ankers. I only have this problem with the stock cable and stock charger, the 3rd party chargers haven't had any issues yet. I will plug the phone in for the night and a majority of the time (it's happened 5 or so times in the past week) it will charge for about 10 minutes or less before it just stops charging. It acts like it's been unplugged entirely. I have to unplug and replug the charger to the wall a couple of times before it will start charging again. It will again only charge for a short period of time before it stops and repeats this. Since it's only happening with the one charger I'm left to believe that maybe the charger is just faulty. Anyone else still having this problem or has come to the same conclusion?

Yes!!! I've had this issue with the stock charger as well... very weird. Just doesn't charge and have to unplug it multiple times to get it to work
I also have an anker wall and car charger along with an anker cable... they work fine
Verizon stock phone... hasn't happened since ota
Sent from my HTC6545LVW using Tapatalk

Well I just experienced the same I guess ..
The cable is still okay if I plug into a different charging head/block it charges but it does not with the original head... Its weird... Not even after restarts and so
Sent from my HTC 10 using XDA-Developers mobile app

zimilaci said:
Well I just experienced the same I guess ..
The cable is still okay if I plug into a different charging head/block it charges but it does not with the original head... Its weird... Not even after restarts and so
Click to expand...
Click to collapse
Started having the issue a few days ago. Phone will not charge until I plug it in and then reboot it. Doesn't matter what cable, charger, etc... I use, and yes I have tried them all. Stock, anker, qc 3 certified, non certified, doesn't matter. It behaves the same no matter what. Even went back to stock rom and same issue. Tried a couple of different kernels too.

dottat said:
I recently had this issue too on a totally stock Verizon phone. Phone wouldn't charge until a reboot.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
This now the only way my phone will charge. I have probably ordered 3 sets of QC 3 certified chargers(car and wall), the stock one that came with the phone, probably 20 different cables, even some being micro USB with adapters, flashed all the way back to stock unrooted, wiped sd card, formatted data, tried several different kernals and roms. The only thing I have not done is go back S-On for completely out of the box stock, just dont feel it would make a difference at this point. Did yours simply just start working again dottat?

Cant charge now....

Got down to around 15% and then plugged in. Noticed level continued to drop. Opened battery page and see this:
Plugged in, Can't charge now.
Did a restart and same thing. If I flip the USB connector 180degrees, it charges. Swapped ends with the wall part of charger. Same thing....only charges with one side of usbb cable pointed up.
What up?

akenis said:
Got down to around 15% and then plugged in. Noticed level continued to drop. Opened battery page and see this:
Plugged in, Can't charge now.
Did a restart and same thing. If I flip the USB connector 180degrees, it charges. Swapped ends with the wall part of charger. Same thing....only charges with one side of usbb cable pointed up.
What up?
Click to expand...
Click to collapse
Sounds like a bad port, or cable. If another charger or cable doesn't work, RMA that puppy. Of course, Google support will tell you to do a factory reset first. So be ready ?

Badger50 said:
Sounds like a bad port, or cable. If another charger or cable doesn't work, RMA that puppy. Of course, Google support will tell you to do a factory reset first. So be ready ?
Click to expand...
Click to collapse
On 30 minute hold now.
Flipping the end on the wall doesn't matter. Flipping the cable around doesn't matter. Whichever end is plugged into the phone only works on one side. Weird....I thought they were the same.
No spare USB C cables. May be able to test with an A to C in a few minutes...
Sent from my marlin using XDA Labs

Mine was taking 8 hours to charge. Wouldn't charge if on, just couldn't keep up. Rma'd it. Told the guy I'd already tried the usual stuff. He said ok and authorized a new one. Took like 3 minutes.

knightsh said:
Mine was taking 8 hours to charge. Wouldn't charge if on, just couldn't keep up. Rma'd it. Told the guy I'd already tried the usual stuff. He said ok and authorized a new one. Took like 3 minutes.
Click to expand...
Click to collapse
But did you have a "can't charge right now" message showing up? I've never seen that.

Troubleshooting per Google...
Tried full off instead of restart
Tried safe mode
Same behavior.
I have tested with factory A to C cable and iPad brick.

akenis said:
Troubleshooting per Google...
Tried full off instead of restart
Tried safe mode
Same behavior.
I have tested with A to C cable and iPad brick.
Click to expand...
Click to collapse
Send it back bruh! :good:

.. previous post truncated. Copy paste always does that in xda app?
I have tested with factory A to C cable and iPad brick. Seems to work fine either way I flip the cable. But I do notice the above msg for a half second when first plugging in, then switches to charging.
With my stock charger, phone does the same with one orientation (brief msg and then charging)....but NOT fast charging.
With the other C cable orientation, it cycles several times between not connected at all and then stays on msg above.
All for now.

Would like to test with a different USB C cables....but not available now.
Is it normal when plugging in, to momentarily flash that can't charging msg? Never noticed it before, but wasn't looking
I was wrong about charging rapidly. On the lock screen, using the orientation that works, it does show charging rapidly.
BUT Ampere app (which measures charging current) only registers about 1mA.
Thanks

akenis said:
Would like to test with a different USB C cables....but not available now.
Is it normal when plugging in, to momentarily flash that can't charging msg? Never noticed it before, but wasn't looking
I was wrong about charging rapidly. On the lock screen, using the orientation that works, it does show charging rapidly.
BUT Ampere app (which measures charging current) only registers about 1mA.
Thanks
Click to expand...
Click to collapse
1) Yes you're right. It does momentarily flash "can't charge right now" for me. Literally a split second flash. Wouldn't see it unless you were looking for it.
2) You really can't trust apps for measuring charging current. It's especially inaccurate when the screen is off which you need to do to check it. If anything, it would close to accurate if you had your screen off for 5-10 minutes then checked it quickly before it throttles the charging down. Only way for an accurate measurement is a is a power meter like this:
Satechi USB-C Power Meter Tester Multimeter for New Macbook, Macbook Pro, Test Speed of Chargers, Cables, External Battery Capacity
https://www.amazon.com/dp/B01MT8MC3N/ref=cm_sw_r_cp_apa_lHKSAbZQA28XS

EeZeEpEe said:
1) Yes you're right. It does momentarily flash "can't charge right now" for me. Literally a split second flash. Wouldn't see it unless you were looking for it.
2) You really can't trust apps for measuring charging current. It's especially inaccurate when the screen is off which you need to do to check it. If anything, it would close to accurate if you had your screen off for 5-10 minutes then checked it quickly before it throttles the charging down. Only way for an accurate measurement is a is a power meter like this:
Satechi USB-C Power Meter Tester Multimeter for New Macbook, Macbook Pro, Test Speed of Chargers, Cables, External Battery Capacity
https://www.amazon.com/dp/B01MT8MC3N/ref=cm_sw_r_cp_apa_lHKSAbZQA28XS
Click to expand...
Click to collapse
Thanks....
True, charging current with Ampere is less than accurate with screen on. Accubattery however will calculate charging with screen off. Would be interesting to see how that compares to the USB meter.
Was able to test another brick/C to C cable combination and it worked fine both ways. My cable worked in 3rd party brick. Using my brick and either cable, it will only charge in one direction.
So I guess my brick is bricked.... will ask G for replacement.

Well the sent a new brick. By the time I got it, things seemed to be working ok for a while.
But last night my phone was charging next to my bed. Middle of the night I noticed it was on. I grabbed it and unplugged the USB C. The cable connector was extremely hot. Didn't think much of it.
Now, near end of day, I try to charge again. Won't charge. Turned ohone off and tried to charge. Plug gets way hot, but no charging indication.
Back to Google support.
Sent from my marlin using XDA Labs

@akenis Did you ever sort this out?
I'm having the *EXACT* behavior, but on a OP6, the same "plugged in, can't charge right now" message.
If I reboot, I get one charge (still with the brief flash message "...can't charge") and then it charges, until I unplug it. Once unplugged it won't charge again, until rebooted.
Same charge-source/cables/Qi receiver that my OP5T had, and my wife now does, zero issues on it (the Qi pad is my main charge source, typical is about 500-700ma, do-able, for me). Re-tested the 5T on a couple of the cable/charger combos, absolutely no issues, it charges every time.
If I use their Dash charger (which I rarely do, because my Qi receiver is stuck on the back, under a case), it gets around this, but it's not a great solution for me; I only have one of them, and we have Qi chargers "everywhere", it seems ;-]
I had a 6P prior, my mea culpa for posting on a Pixel thread, with OP repro instance. I do think these are both s/w related, and probably related to some kernel issue, that's persisting in Oreo builds. I bet if I were really motivated, I could find this in several other brand devices, in various other forums...

pgrey2 said:
@akenis Did you ever sort this out?
I'm having the *EXACT* behavior, but on a OP6, the same "plugged in, can't charge right now" message.
If I reboot, I get one charge (still with the brief flash message "...can't charge") and then it charges, until I unplug it. Once unplugged it won't charge again, until rebooted.
Same charge-source/cables/Qi receiver that my OP5T had, and my wife now does, zero issues on it (the Qi pad is my main charge source, typical is about 500-700ma, do-able, for me). Re-tested the 5T on a couple of the cable/charger combos, absolutely no issues, it charges every time.
If I use their Dash charger (which I rarely do, because my Qi receiver is stuck on the back, under a case), it gets around this, but it's not a great solution for me; I only have one of them, and we have Qi chargers "everywhere", it seems ;-]
I had a 6P prior, my mea culpa for posting on a Pixel thread, with OP repro instance. I do think these are both s/w related, and probably related to some kernel issue, that's persisting in Oreo builds. I bet if I were really motivated, I could find this in several other brand devices, in various other forums...
Click to expand...
Click to collapse
I think it was hardware. On my 3rd 2XL. 1st one ended up smoking at us port. The replacement wouldn't route audio through us port.