Related
I've been having trouble with my VoiceMail. I'm running CM 7 and using the Sprint VVM 5.1.4.8 and the Voicemail will not pick up. The phone just rings and rings. I disabled Google Voice and did *38 to stop call forwarding and it still won't work. I can go into the app and hit "compose" and record a message to myself and send it and it shows up fine. But when I use another phone to call my phone, it just rings on and on and the VM never picks up. I could really use some help!
Thanks
Anyone ???
There's a couple things you can try.
More Deactivation Codes
You can try some of the deactivation codes listed on this page. Particularly the *730 and *740 ones.
Did you happen to "integrate" your Sprint/Google Voice? This could have happened at the Google Voice webpage, or when you installed the Google Voice app. If you didn't click "Skip" on the first page of the wizard, it automatically integrates your number. I think you need to do more than a disabling of Google Voice by removing that integration. More info may be helpful here.
The other thought I have is checking what you have set under Settings->Call settings. Do you have "My Carrier" chosen for the Voicemail service option?
Maybe a call to Sprint to have your voicemail re-provisioned would help if nothing else works. I know some people have had luck by sending a message to [email protected] or something similar.
Hope some of this helps.
chrismgan said:
I've been having trouble with my VoiceMail. I'm running CM 7 and using the Sprint VVM 5.1.4.8 and the Voicemail will not pick up. The phone just rings and rings. I disabled Google Voice and did *38 to stop call forwarding and it still won't work. I can go into the app and hit "compose" and record a message to myself and send it and it shows up fine. But when I use another phone to call my phone, it just rings on and on and the VM never picks up. I could really use some help!
Thanks
Click to expand...
Click to collapse
I did integrate Sprint/Google Voice, but I'm pretty sure I've deactivated it. I have tried all the deactivate codes on the page you linked. Thanks
Anyone have any difficulty setting google voice as their voicemail option?
I loaded the GV app, went through the sign in and choosing when to use my GV number... but when it comes to what voicemail option I prefer using (regular or GV) I don't see where to select GV. I also tried calling the *28mynumber in the initial voicemail option settings, but it rings a few times then hangs up.
Any ideas?
I believe there are more options to setup GV voicemail when accessed via webpage vs Gv app.
To fix the stock voicemail, contact sprint and they can reset it for you within minutes
sewhuy said:
I believe there are more options to setup GV voicemail when accessed via webpage vs Gv app.
To fix the stock voicemail, contact sprint and they can reset it for you within minutes
Click to expand...
Click to collapse
Everything is set up right via the webpage... I just can't get to the usual screen that gives one the option to select which voicmail I want to use, GV or the one that is on the phone.
Does Samsung not allow it's phones to change the voicemail settings?
You don't need to set it in the phone. Once you run through the install of the Google Voice app just make sure on the GV webpage is has your phone number set to use GV as your voicemail and your all set. I was worried about this too as my EVO has the option to change voicemail providers.
xJeganx said:
You don't need to set it in the phone. Once you run through the install of the Google Voice app just make sure on the GV webpage is has your phone number set to use GV as your voicemail and your all set. I was worried about this too as my EVO has the option to change voicemail providers.
Click to expand...
Click to collapse
Awesome, thanks!
One question, have you ever gotten a call to your non GV number and have it go straight to voicemail? I was testing what you put above, and the first couple of times the test call went straight to GV.
MILH0U5E said:
Awesome, thanks!
One question, have you ever gotten a call to your non GV number and have it go straight to voicemail? I was testing what you put above, and the first couple of times the test call went straight to GV.
Click to expand...
Click to collapse
Hmm not sure on that. My first test the phone rang out like normal and then went to voicemail. Check the GV website under Settings>Phone>Edit Mobile>Show Advanced and check at the bottom where it says Forwarding Options and lists Ring my other devices or go straight to voicemail.
Currently I have a google voice number and a regular Sprint number, I know when you create your google voice number you can do the integration where Google will use your current Sprint number, which sounds cool in theory, but I heard a lot of issues with doing this, the main one, not getting MMS anymore, and some missed VMs etc...
My question is, when I install the Google Voice app on the phone there is some option asking about integration, from the sounds of it, it seems like this is different than Google taking over your current number. Ideally what I want is to still have two different numbers, but I would like my Sprint number -and- my Google Voice number to both use the Google Voice Voicemail service. This is to work around some AOKP / AOSP issues with Sprint Visual Voicemail app that I've had.
So is this possible? Is this what that install option on the phone does? Once I do the integration can you unlink it?
I'm not sure about the setup you desire, but I think for Google Voice to handle voicemail for your Sprint number, you are going to need to do the integration.
I integrated shortly after the option became available. Google Voice itself will not handle MMS messages, but you will still receive them on the phone -- just not in the GV app. That works fine for me. I haven't had any issues with missing voicemails or otherwise.
Once you do the integration, you have a period of time to decide whether to keep it or not. After that time expires, your old Google Voice number is removed. I think that's 90 days.
RubenRybnik said:
My question is, when I install the Google Voice app on the phone there is some option asking about integration, from the sounds of it, it seems like this is different than Google taking over your current number. Ideally what I want is to still have two different numbers, but I would like my Sprint number -and- my Google Voice number to both use the Google Voice Voicemail service. This is to work around some AOKP / AOSP issues with Sprint Visual Voicemail app that I've had.
So is this possible?
Click to expand...
Click to collapse
Yes it is and this is my setup. Install the app and when you are setting it up it will ask you if you want to integrate, you will press next if so. If not and just want the regular google voice setup just press skip. Do this, press skip. Then link your google account, setup which calls you want google voice to handle and then finish..you're done.
Thanks ... I set it up and deleted the Sprint VVM app, don't have a way to test it though, tried calling my phone with google voice, but the phone doesn't ring, I'm guessing that's because I'm trying to call the phone GV is set to forward too... Oh well, looks like I'll just wait till someone calls
RubenRybnik said:
Thanks ... I set it up and deleted the Sprint VVM app, don't have a way to test it though, tried calling my phone with google voice, but the phone doesn't ring, I'm guessing that's because I'm trying to call the phone GV is set to forward too... Oh well, looks like I'll just wait till someone calls
Click to expand...
Click to collapse
You should be able to call your cell # from your gv # even if the cell is set up as the forward # for GV...I do it all the time...
Just did it from the gmail dialer...
Cyclonut said:
You should be able to call your cell # from your gv # even if the cell is set up as the forward # for GV...I do it all the time...
Just did it from the gmail dialer...
Click to expand...
Click to collapse
Yea tried that, for some reason the phone never rings when I call myself via chrome Google voice on the PC, txts do go through however, odd
Sent from my SPH-D710 using Tapatalk 2 Beta-3
You actually want to SKIP integration.
I have mine setup so that you can call my google voice # or Sprint # and both ring on my phone.
If you integrate (during the app setup) you turn your Sprint number into your GV #.
To fix this you need to login to google voice and there is a setting to (basically un-link) the GV # from your sprint #.
Uninstall and reinstall the app on the phone, this time skip integration.
Hope this helps.
if you want to keep google voice number and your sprint number separate than when you set up the google voice app skip the first option and voice mail integration and just get the text and call forwarded to your phone via gV..I like to keep them separate to keep business from personal
js2shanks said:
if you want to keep google voice number and your sprint number separate than when you set up the google voice app skip the first option and voice mail integration and just get the text and call forwarded to your phone via gV..I like to keep them separate to keep business from personal
Click to expand...
Click to collapse
That's exactly what I use it for too.... Think I got it all setup, still can't call my sprint number from my google voice number in a browser however, don't know what's up with that, but think everything else is working.
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Restart then try launching voice again.it went away for me. The problem I have now is that I cannot get the old voicemail icon to clear.
KeithLM said:
I'm having issues getting Google Voice running on my new phone. I had it running on a G2x just fine. Everytime I get to the stage where it syas it will configure voicemail to use Google Voice it comes back with com.android.phone has stopped.
So far as I can tell it's failing to configure voicemail, however unlike my G2x I can't find the voicemail number setting under the phone settings to see what it is set to. I don't know if this is a GSIII thing or something to do with ICS.
Anyone else run into problems configuring google voice?
Click to expand...
Click to collapse
You just have to change the forwarding calls number to your Google Voice number. That should be all that needs to be done.
Sent from my SGH-T999 using xda app-developers app
I had this problem too. You can change the forwarding numbers in the call settings or go to the Google voice web page and activite voicemail on the device.
This is what fixed it for me
Sent from my SGH-T999 using xda app-developers app
Thanks guys. I've visited the voice web page and got the number there to input on the device. Hopefully that'll do it.
Clearing old VoiceMail Icon
Disable WiFi Calling
De-Activate Voice on Website from Desktop
Uninstall "Google Voice"
Open "Phone" - where you dial out to make calls
Press "Menu" and then "Call Settings"
Change Voicemail Setting to "Carrier"
Enter "Call Forwarding" Options
Leave the First Option Disabled
Disable the last Option, it will reset to your carrier's voicemail number
Make sure the 2-4 options all have your carrier's voicemail number.
Restart phone.
Call it from another phone and leave a voicemail.
Listen to and delete the new voicemail you just left.
Voicemail Icon cleared.
Now you should be able to setup Voice properly.
*NOTE*
Call Forwarding cannot be changed while WiFi calling is active.
Hope this helps.
Thanks
Thank you so much! That worked perfectly!
It appears that T-Mobile locks down the Voicemail settings (where you can configure the direct dial number for voicemail). GV fails to change that when installing the "Google Voice" Voicemail service.
So far's I can tell on my Amaze is this is the number dialed when you hold down "1" or call "123."
T-Mo reps told me this is a third party app problem, when I told them it was Google Voice, the reps said "Call HTC, it's a hardware issue." HTC's technical support had a good laugh at that. T-Mobile's reps are full of it; they just don't like changing the number.
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
What happens exactly? I was having a problem where it said something to the effect of not being able to retrieve the forwarding number (I don't remember exactly). As a work-around, I ended up configuring call forwarding (to my google voice number) for when the call is not answered which worked for me.
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
You have to do it manually. Visit voice.google.com, settings, and click "Activate GVoice on this phone" for the popup that gives you the dialcode similar to: "*004*<insertGoogleVoiceNumberGoesHere>#"
(It'll work, but, it now takes 60 seconds to forward to voice mail, and can't change it)
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue. I've tried to see if there was a conflict with AT&T Messages and AT&T visual Voicemail, removed both, no progress. I will keep messing with it until I get something to work. I'll keep you posted.
Known issue... Its all over this forum if you use the search function.
Sent from my SAMSUNG-SGH-I747 using xda premium
spierson1337 said:
I have an AT&T SGS3, when I try to set up Google Voice as the default voicemail, it crashes when it tries to change the voicemail settings. I get an error through the Phone app and also through Google Voice's setup wizard. Any ideas or legit work arounds?
Click to expand...
Click to collapse
I'm having the same issue, I also got it to work by manually changing the forwarding numbers but the phone still thinks "my carrier" is the voicemail service, so long pressing 1 on the dialer doesn't take me to google voice and the voicemail integration with the system dialer isn't working either. I also tried entering the *004*<insertGoogleVoiceNumberGoesHere># in the dialer, which seemed to work since there were no errors but the phone still lists "my carrier" as the voicemail service.
I called both AT&T and Samsung tech support and neither were able to "fix it". This was working fine on my cappy with CM9, so I may just move on to CM10 cause I suspect it is something with the Samsung touchwiz framework causing the issue.
I too am having the same problem, both stock rom and Ultimatum rom.
I can forward my number from the website version of Google voice from my computer, but required device voicemail configuration doesn't work. When you click configure it thinks for a second, then it says com.android.phone has crashed.
I tested the voicemail by calling myself, and it did go to my Google Voicemail and I left a message, however it never notifies me that I have a voicemail, even when I open the app, I have to actually hit refresh within the app.
When holding 1 on the keypad it goes to my AT&T voicemail, not like I'd ever use this method with Google voice being all it actually does is calls yourself, but this confirms it's not fully working.
When I go into the phone app, go to menu and click call settings, I scroll down toe voicemail service and choose Google Voice, hit yes when it asks to change to new provider, and I get an error saying "Forwarding number change failed"
After doing the forwarding it should work fine. If you have issues with it try doing it again and clearing data on Google voice.
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Easy way to do it :
1. Go to Phone and then Call Settings
2. Go to Call Forwarding and then Voice Calls
3. Change the number for every type of forward except the first one (that's all calls) to your Google Voice number
4. Go to Voice mail Settings and tap number so you can change it to GV number
Now GV will handle voice mails and hitting 1 will dial GV.
Enjoy.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
rifleman2 said:
After manually editing all the call forward options and voicemail number, GV is mostly working now including long press on 1 and use of the voicemail icon on the dialer however, the one remaining issue I'm having is with the call log showing the GV bridge number instead of the person I actually called.
Click to expand...
Click to collapse
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
EugeneR said:
Did you chose an option to use GV for ALL calls?
Regarding what ID to show - check from your computer on voice.google.com settings page (Calls tab) in section Caller ID (both incoming and outgoing) - is it what you want?
Click to expand...
Click to collapse
This is a GS3 issue not a GV issue.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
droid4sale said:
Big issues i hate im glad i sold mine too many problems.
Sent from nokia i350
Click to expand...
Click to collapse
Lol, sorry that made me lol.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
task/ktoonsez AOKP Jelly
Click to expand...
Click to collapse
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
magistrateee said:
After removing it do you know if AT&T will give it back to you later if you ask for it again without charge?
Click to expand...
Click to collapse
Absolutely.. It's a free feature with any 4G smartphone plan.
Artimus009 said:
Also see if you got visual voicemail allocated to your line. If you do, call att to revert you back to regular voicemail... it'll work then.
Click to expand...
Click to collapse
You don't have to remove ATT Visual Voicemail to have Google Voice work. I had it on my old phone, and my current phone, and GV works fine (except for the fixed 60 delay) using the manual dialcode forwarding method.
I have Google Voice working on my SIII. As many of you have seen, if you try to set up Google voice via their app, you eventually get an error message.
To get around this message, simply set up Google Voice online (on your computer). It works like a charm.
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
ecapox said:
^^^ what Death&Co said. You cannot do it through the phone. You need to log into your voice account online, deactivate the phone. It will tell you to type in some numbers on your phones dialer. When that is done, restartour phone and then go back to the web and activate the phone for Google voice. Again it will tell you to enter in some numbers on your dialer. Once you do that it will be setup correctly.
DO NOT USE THE APP ON YIUR PHONE TO SET UP GOOGLE VOICE.
Click to expand...
Click to collapse
ecapox's method worked for me. One thing though - the number I put in the call-forwarding settings on my phone is NOT my GV number, but the number the GV website shows when I log in and click activate (ie the *004*<somenumber># - which isn't my GV number).
The voicemail number - the one to designate when you long-push 1 on the phone - is the GV number.
Hope that helps someone!