Unique problem with Captivate Glide - Samsung Captivate Glide

Hi. I am in India and got an unlocked Glide from US via Ebay. The phone was in the box with all accessories and is the 2.3.6 AT&T stock rom. No mods yet. Setup, synced everything, and it worked fine.
When I call one specific number the phone force closes the dialer, loses network and it shows a null imei. If I switch off, remove battery & sim and reinsert and start, it works fine... till I call that number again and the same thing happens. Incoming call from that number give generally disconnect only the network and the phone is back online after a couple of mins without restarting. It even disconnects the social hub and FB, etc. if I go to the contact and explore that area.
Just to be sure, I did a factory reset and tried again. Nothing else has given me any problems so far (not tried the GPS) and I was using the phone for 2-3 days. No problem with any other numbers. Tried calling with and without the country code with the same problem. SMS to the number works.
Never heard of anything like this..
Not flashed any Samsung device yet.. Is flashing a new rom the only solution?
Appreciate some advise
Thanks

Maybe you're trying to call chuck norris, that could be the problem, because, remember, you don't find chuck norris, he finds you.

santimaster2000 said:
Maybe you're trying to call chuck norris, that could be the problem, because, remember, you don't find chuck norris, he finds you.
Click to expand...
Click to collapse
Its neither Chuck nor Rajnikant ... my younger bro actually..
Anyways, will flash some custom rom and try..

If I were to wager a guess I'd say the SIM is trying to do something special with that number, and the phone doesn't like it. You could ask your carrier, or maybe try a replacement SIM.

Maybe try another sim card of another carrier and dial the same number?
Can that be something like carrier not liking the generic imei?

braintweaker said:
Maybe try another sim card of another carrier and dial the same number?
Can that be something like carrier not liking the generic imei?
Click to expand...
Click to collapse
Nothing like that. Think it was a problem with the ROM. Flashed Osimood and problem gone. Used same sim with other phones without any problems..

mrigancb said:
Nothing like that. Think it was a problem with the ROM. Flashed Osimood and problem gone. Used same sim with other phones without any problems..
Click to expand...
Click to collapse
Weird maybe you had some Virus that when you flashed the new Rom it cleaned your phone and made it Virus free.

Solution
Just don't sync Linkedin, Facebook or any SNS applications that download into phone book and try to dial the number and see if it will work or not , I think thats deserve a Thank you

I had an antivirus (Avast) on the phone. New rom is synced with FB, linkedin, skype, viber and a couple of other services.. no problem at all... Seems like some one-off problem... One big difference is that new rom has not been connected to Kies.. have a suspicion that Kies had something to do the problem with the stock rom.

mrigancb said:
I had an antivirus (Avast) on the phone. New rom is synced with FB, linkedin, skype, viber and a couple of other services.. no problem at all... Seems like some one-off problem... One big difference is that new rom has not been connected to Kies.. have a suspicion that Kies had something to do the problem with the stock rom.
Click to expand...
Click to collapse
I had this issue its mainly problem with Linkedin SNS application , so I suggest give try to remove them all and try again

Related

Debranded Desire won't connect to mobile operator

I bought a HTC Desire branded to Orange UK trough eBay when i was working there last month. The First thing i did was to debrand it using the 1.15.405.2 that i found on MoDaCa, and i bought a unlock key on eBay. This solution worked pretty well until the OTA update showed up, the i got the known WiFi issue. That was no biggie either, just installed the RUU of the 1.21.405.2 and the new Radio, and everything seemed to be perfect again
BUT THEN, two days ago, my phone suddenly lost it's connection to the my mobile operator . I tried to swap my sim card with another sim card, and the result was that my HTC Desire wouldn't get connection while my sim card worked well in the other phone. I also browsed trough my menus to try to find something that might be wrong, but no luck. If i tried to connect to my mobile operator manually, i got a message saying something like "SIM-card doesn't allow connection to this network".
Yesterday morning, i called HTC to try to find out if this might be a hw or sw malfunction, and he advertised me to do a factory settings restore and felt pretty confident that it only was the sw letting me down. I did as he suggested and boom, it worked...for about 5-6 hours, then it came back. As if that wasn't annoying enough, a factory settings restore didn't do the trick this time, and neither did a reflash with the goldcard. I even formated my mSD to be sure there wasn't any kind of virus on it.
So please, if anyone in here got a tip regarding sw, let me know. I'm helpless without my dear phone...
Hmmm this is my biggest concern... I'm just about to buy an ebay Orange Desire and flash it with a stock ROM and unlock it.... kinda worrying as I'm no Linux man really...
im not sure if its the same thing but i have lost conection to t mobile on my desire twice now. first time was fixed by re entering the apn. this time no change. the differance is mine is un branded. i also cant do mms any more.
Unbranded and debranded, same ****, isn't it? Niter means branded...
Seems like i'm not the only one with this problem: http://forum.vodafone.co.uk/topic/5...nt-re-connect/page__view__findpost__p__405655
Lots of Vodafone users in that forum has similar issues, but most of them seems to have a workaround by turn off the back on, or go by airplane mode to get signal back, tat doesn't work for me. I tried to flash my phone once more, but still no luck.
I'm considering a root operation and install android 2.2 aka froyo, but i'm not even sure if that is possible since i got the bootloader version 0.80...
ive just got mine working again by resting the apns to default.
mms still not working though. i hope its not a voda problem i just paid off t mobile a years contract to join voda due to terrible reception and crap tech support.
what is that, and how do you do it? I would guess that a reset to factory default and/or a complete reflash would take care of such, whatever it is...
Yep I was about to ask the same thing! what is it and how do you turn it on/off?
go to settings - wirless & networks - mobile networks - access point names - then press the menu key and hit reset to default.
hope this helps you
That did the same thing as a "reset to factory defaults", but still doesn't work
I've an unbranded unlocked desire on 3 UK with original firmware and mine does drop out occasionally but always comes back perhaps its a desire quirk !
-------------------------------------
Sent via the XDA Tapatalk App
Suppose so, but unlike you and many others, mine doesn't come back I was hoping for a fix for this issue, but i'm afraid were talking about hw malfunction, let's hope i'm wrong...
Little update, just followed this guide, but that didn't change anything. As far as i know, i now got some kind of rooted version of HBOOT 0.75 and fw.ver. 1.15.405.4, dunno about radio version. But it also says that i'm not able to install a custom rom with this rooted version, but i might be able to completely root it now and then install a custom rom?
Yet another update, i did install the 2.2 Froyo following this guide, and unlike the HTC roms, this one indicates that i do have full/optimal connection to my mobile operator, but it still won't let me call, just replies with 'Mobile network not available'.
I kinda courages me to scream out loud ****!!! Yes, i mean it...
Feedback would be nice
Just a thought, may i be that the guy i bought the phone from could have reported it as stolen with the intention of getting an insurance fee? And as a result of that, my phone have been closed by the operator? Don't even know if they mind doing such across the border. So the question would be: Is there any way to find out if my phone has been remotely closed?
Call your carrier.... they will be able to tell you if the phone is connecting to the nextwork correctly... ask them if not... why not?
I second that suggestion, try calling your carrier. Also I have found that switching the internet on directly through settings rather than using the widgets solved my connection problem.
-------------------------------------
Sent via the XDA Tapatalk App
Yep, i got contact with the seller from eBay, and he is very helpful, so he will do what he can while i will call my carrier first thing in the morning. Seems like there might be a glitch here, but i'll keep you updated on my progress.
argh, it seems like i wont get anywhere with my phone. I'm considering trying to change the IMEI, i know it's illegal, but i paid £360 for this device, and atm it's useless to me. If i only knew how tho change the imei, not exactly easy information to obtain, not even with google...
hulkhaugen said:
argh, it seems like i wont get anywhere with my phone. I'm considering trying to change the IMEI, i know it's illegal, but i paid £360 for this device, and atm it's useless to me. If i only knew how tho change the imei, not exactly easy information to obtain, not even with google...
Click to expand...
Click to collapse
So have you found out why your having problems?
ah, sorry, thought i already told u guys, lol. Well, for some reason the phone is IMEI locked. The seller says that he did call to lock a sim card when he lost his iphone, and it might be related since it's the sim that was suppose to be in my phone. however, i think he either claimed the phone stolen to commit insurance fraud, or it's simply stolen. Another thing i came across was that the operator might blacklist the phone if it's unlocked without their blessing, don't really know if they can do that.
Either way, the only way for me to make this phone work is to convince the police that it's not stolen (i need a recite for that which he won't provide me), or to change the imei code with my "awesome" hacking skills...

No Service ("Searching...")

Yesterday my HTC Excalibur stopped receiving calls, text messages and would not make calls.
I turned the phone off, took the battery and SIM Card out, put it in 5 minutes later hoping it would work again, it did not.
I did a reset of the phone (accessories, clear storage, 1234), that did not work.
This morning I tried swapping SIM cards with someone else (to see if was the service provider). Both SIM Cards worked in my friends Sony Ericsson but neither worked in my HTC Excalibur.
I have the 3V0 Windows Mobile 6.5 installed.
Is there a way I can fix this?
ARom5000 said:
Yesterday my HTC Excalibur stopped receiving calls and text messages.
I turned the phone off, took the battery and SIM Card out, put it in 5 minutes later hoping it would work again, it did not.
I did a reset of the phone (accessories, clear storage, 1234), that did not work.
This morning I tried swapping SIM cards with someone else (to see if was the service provider). Both SIM Cards worked in my friends Sony Ericsson but neither worked in my HTC Excalibur.
I have the 3V0 Windows Mobile 6.5 installed.
Is there a way I can fix this?
Click to expand...
Click to collapse
have u tried reflashing(reinstalling 3V0 with the most uptodate version) ?
tutsuo said:
have u tried reflashing(reinstalling 3V0 with the most uptodate version) ?
Click to expand...
Click to collapse
No, I don't know how.
The phone came with it installed. I bought it new, but the seller installed WM 6.5 before shipping, so it's more like open box.
How long does it take? Should I leave that as a last resort?
Is there anything I can tweak on my phone right now?
tutsuo said:
have u tried reflashing(reinstalling 3V0 with the most uptodate version) ?
Click to expand...
Click to collapse
Where can I find the most up to date and fastest Windows Mobile 6.5 ROM?
EDIT: OP shared more info related via PM, thread re-open.
As I sent you via PM, hard reset or reflash your device. If that doesn't work get a new sim from your carrier since it can be network related.
Mr. Clown said:
EDIT: OP shared more info related via PM, thread re-open.
As I sent you via PM, hard reset or reflash your device. If that doesn't work get a new sim from your carrier since it can be network related.
Click to expand...
Click to collapse
reflashed to 6.1 but still no luck.
Again I tried another working sim from the same carrier, both sims work in my friends phone, but neither work on my s620.
I'v been in contact with jockyw2001 for his Excalibur Sim Unlock.
I just don't understand why I have to pay someone for this, I just bought the phone less than a month ago and it's been working perfectly.
How did this happen? How did my phone get locked?
ARom5000 said:
reflashed to 6.1 but still no luck.
Again I tried another working sim from the same carrier, both sims work in my friends phone, but neither work on my s620.
Click to expand...
Click to collapse
Did a message code pop up when you booted the phone?
Mr. Clown said:
Did a message code pop up when you booted the phone?
Click to expand...
Click to collapse
No message code.
ARom5000 said:
No message code.
Click to expand...
Click to collapse
Probably is your internal antenna (hardware). Have you made sure that phone radio is on?
Mr. Clown said:
Probably is your internal antenna (hardware). Have you made sure that phone radio is on?
Click to expand...
Click to collapse
Yes, the phone radio is on.
Now sometimes it says Rogers Wireless rather than searching.
But when I call someone, it does everything but complete the call. It just beeps twice and says 00:00.
Mr. Clown said:
Probably is your internal antenna (hardware). Have you made sure that phone radio is on?
Click to expand...
Click to collapse
Should I open the phone and pull the antennas closer together like I read in a thread on this forum?
ARom5000 said:
Should I open the phone and pull the antennas closer together like I read in a thread on this forum?
Click to expand...
Click to collapse
That's the last resort my friend....when a doctor doesn't know what the patient has...he opens to see what's the problem .
This is something that you do it at your own risk, maybe you have some dirt inside that needs to be clean.
Good luck,
jockyw2001 says my IMEI is unlocked.
Hey guys,
I am now able to send texts. But I can't receive texts, make calls or receive calls.
any suggestions?
I filed a claim on eBay. That seems to be the best option.

Desire keeps asking for PIN

Hi all,
have had my Desire for a couple of months now, well pleased with it. I have not in any way modified it other than installed some apps from market. This afternoon after lunch while it was in my Brodit car holder I suddenly noticed it was asking for PIN code. Entered it, fine. But then a couple of minutes later, same thing again. And again.
Just now I was typing an SMS to somebody and just before finishing screen blanks out, then the screen asking for PIN comes up.
What the heck?
Anybody who has had similar problems and knows what causes/caused them?
I haven't had the battery or sim card out or anything, it just suddenly started doing this.
Cheers
//Joris
*edit*
I have tested switching off the phone, removing battery for a couple of mins then reinserting and rebooting, but same problem persists.
Wonderful, we're going on holidays in 2 days.... :'(
Well I couldn't for the life of me figure out what the problem was, tested with another SIM but same. Completely random, sometimes it would last half an hour sometimes not even a minute.
Did a clear storage/hard reset and after that all seems fine. Except for that my conversations were still there, but somehow if I get an sms from somebody now it's added to the wrong conversation. Then if I reply to it, it goes to the person in the conversation, not the person who sent the msg
Deleted all msgs now so should be sorted. Think a problem with all contacts syncing to and from Microsoft Outlook, it messed up all phone numbers like this:
46 2342423423
so no + and a space between country code and phone number. ANnoying as heck but haven't figured out if there's a setting in outlook or htc sync to solve this.
//J
What ROM/Radio is it running?? is it unbranded??
I have no idea. Bought from Komplett here in Sweden, i.e. unbranded and unlocked. It's running what it came with since there haven't been any updates and I haven't the balls to start experimenting about with it
Strange, I just picked up my Desire today. I rooted it this evening and only noticed it happening after rooting it. I didn't run it for very long unrooted though, so I don't know if it's related. I wonder what's causing it.
maybe this helps:
http://www.xda-developers.com/android/lockpicker-now-updated-to-v0-94/
Flaggie said:
maybe this helps:
Thanks but it goes to SIM lock rather than phone lock... like when you first switch on your phone. The phone doesn't reboot though, it just asks for the SIM pin all of a sudden, even when you're doing something on it.
Click to expand...
Click to collapse
i also had this problem (well more or less) for me it happened when my cellphone signal dropped to limited service (or no services at all) after the phone picks up a signal again its asks for a pin. you mind want to check this out aswell. i fixed this by going into the settings and fiddling around with network/mobile operator settings and such, soz i cant remember exactly, but this did the trick for me.
hope it helps.
I was going to take it back to the shop when I thought I'd try a different ROM first. I installed the OpenDesire 3.0.1 Froyo ROM last night and so far it hasn't done it yet. Maybe the official Froyo ROM won't have that problem either.
Tester app
Hi
I've been having the same problem on my X10 Mini Pro for the last couple of days. To try and figure out what's causing this I've made a small app that checks the sim-status periodically. If it's not available or a pin-code is required for unlocking it the phone starts vibrating plus default notification-sound.
If you're fast you can check your device's LogCat with aLogCat (available from market). At least you'll get notified that you're unreachable
Since I have no Market-account yet you have to upload it to your phone manually with adb. Search google for a howto.
See attached file.
Hi!
Do you have Exchange 2010 sync?
Hi have the same porblem with LG Optimus 2x.
Tom.

[Q] Desire z slow at messaging

Hi
I have a problem with a Desire Z. Alot of times when I try to send a message (SMS) it takes forever (5min) before it gets sent. If I hit the home-button while watching/waiting for the message to be sent, it's put in drafts instead of keep trying to send.
It's also slow at recivieving messages. Tested with a couple of other phones and compared.
Does anyone else have a simular issue? The sim-card has been used for years with other phones without troubles.
Try using a different messaging app (i.e. handcent)
kjeksomanen said:
have a problem with a Desire Z. Alot of times when I try to send a message (SMS) it takes forever (5min) before it gets sent. If I hit the home-button while watching/waiting for the message to be sent, it's put in drafts instead of keep trying to send.
Click to expand...
Click to collapse
Same problem for me. Hoping the new OTA solve this problem.
Tap on "send", put the phone away, look at the phone after an hour, somethimes the sms is still "sending" !
I only get this if I have no or very bad signal, i.e. it will wait till it's got a signal to send it.
I wonder if it's worthwhile for you guys to do a factory reset or re-flash the ROM ?
Only thing I can think of is using the "delete old messages" function after deleting all your messages. other than that, I'd try wiping cache and dalvik cache (assuming you are rooted). Re-flashing the ROM should be a last resort (assuming that you even have a custom ROM installed).
omarsalmin said:
Try using a different messaging app (i.e. handcent)
Click to expand...
Click to collapse
Thanks that's a good tip, I'll def try it and report back!
steviewevie said:
I only get this if I have no or very bad signal, i.e. it will wait till it's got a signal to send it.
I wonder if it's worthwhile for you guys to do a factory reset or re-flash the ROM ?
Click to expand...
Click to collapse
This isn't relevant for my problem since it's always good strength + when I tested the slow recivieving the other phones was in the same room, with no problems
lordevol said:
Same problem for me. Hoping the new OTA solve this problem.
Tap on "send", put the phone away, look at the phone after an hour, somethimes the sms is still "sending" !
Click to expand...
Click to collapse
Sorry but what does OTA stand for? If you're talking about the recent update, I sure do to!
Nissan350 said:
Only thing I can think of is using the "delete old messages" function after deleting all your messages. other than that, I'd try wiping cache and dalvik cache (assuming you are rooted). Re-flashing the ROM should be a last resort (assuming that you even have a custom ROM installed).
Click to expand...
Click to collapse
So it's possible it's so slow at sending since it has alot of messages in the inbox? It might be the case, but even so it's lame if that's the reason, it's far more powerfull than just handling some textfiles
--------
Thanks for all your answers, will test'em out as soon as I can!
kjeksomanen said:
So it's possible it's so slow at sending since it has alot of messages in the inbox? It might be the case, but even so it's lame if that's the reason, it's far more powerfull than just handling some textfiles
Click to expand...
Click to collapse
Haha I agree with you on that, mine has messages in it from weeks and weeks ago. the only reason i said that is because when I was with sprint, I had a HERO (i know, they arent even close to the same spec-wise) and it acted the same way your G2 is acting now. I fixed it by doing what I recommended. worth a try
A little nomenclature for you...
OTA - Over The Air update. It's an update that HTC or your service provider pushes to your phone when it does a check-in, if it is more current than the version your phone is running. Basically it's a software patch for the system software located in your phone.
Seeing that you don't know what an OTA is yet, I can deduce that a rooted phone definitely isn't your problem. I think you should check your phone for updates (Settings -> About phone -> System updates -> Check for updates) and see if anything pops up after you hit okay.
If you find an OTA and the problem still persists, you may find a new SIM card would be an ideal option. Let me explain myself here:
When Cingular made the switch to AT&T I was still using a Cingular labeled SIM card. It worked fine until AT&T switched to 3G. When I got a 3G phone, I found that I couldn't get 3G no matter what I tried, because for some reason the SIM spec didn't support 3G. So I had to switch my SIM to get 3G. I've found that with each new spec that comes out, often times the best way to go is just to switch the SIM out each time you get a new phone. Might take a few minutes longer getting your contract up, but new SIMs seem to be sent out to our store (which is a AT&T/T-Mobile vendor) every time a new network spec is introduced by the carriers. I'm not entirely convinced that this is just a strange "coincidence".
deliberate187 said:
A little nomenclature for you...
OTA - Over The Air update. It's an update that HTC or your service provider pushes to your phone when it does a check-in, if it is more current than the version your phone is running. Basically it's a software patch for the system software located in your phone.
Seeing that you don't know what an OTA is yet, I can deduce that a rooted phone definitely isn't your problem. I think you should check your phone for updates (Settings -> About phone -> System updates -> Check for updates) and see if anything pops up after you hit okay.
Click to expand...
Click to collapse
Hehe thank you, but I do indeed know what rooting is etc., but the phone we're talking about isn't rooted so it's not the problem.
Just because I haven't bumped into the word OTA doesn't mean I don't know how the updatesystem from HTC works
And yes, it's the latest version, just got a update ticking in, dunno if it fixed the problem yet.
deliberate187 said:
If you find an OTA and the problem still persists, you may find a new SIM card would be an ideal option. Let me explain myself here:
When Cingular made the switch to AT&T I was still using a Cingular labeled SIM card. It worked fine until AT&T switched to 3G. When I got a 3G phone, I found that I couldn't get 3G no matter what I tried, because for some reason the SIM spec didn't support 3G. So I had to switch my SIM to get 3G. I've found that with each new spec that comes out, often times the best way to go is just to switch the SIM out each time you get a new phone. Might take a few minutes longer getting your contract up, but new SIMs seem to be sent out to our store (which is a AT&T/T-Mobile vendor) every time a new network spec is introduced by the carriers. I'm not entirely convinced that this is just a strange "coincidence".
Click to expand...
Click to collapse
Thank for your tip, I'll check it out although the sim was used on another phone which also supported 3G afaik.
kjeksomanen said:
just got a update ticking in, dunno if it fixed the problem yet.
Click to expand...
Click to collapse
The recent update solved the problem (for my Desire z),
it was an HTC bug
Sorry for the late answer, but one day the mobile just decided to empty it's inbox for whatever unknown reason, and well, that solved the problem.
But thanks for all the answers, once again
the htc sense messaging app is horrible. the dates and times are wrong and it is like a pig. openeing, sending, reading are all slow.
install the vanilla android messaging app as shown here then you dont have to install third party
http://forum.xda-developers.com/showthread.php?t=846231&page=12

[Q] Disconnected because service is unavailable

Hoping someone can provide some direction. First and foremost I am not a HTC savvy so although there are a few threads here about the same issue none of them relate to me as I have not rooted the phone nor flashed to custom ROMs or anything to that nature. I am simple user of the phone... Now.. to the topic.. so I bought this phone for my brother in law last year as a birthday present, and at the time I had a working phone so I didnt put my mind too much to it.. but I did liked the phone very much. Two months ago, I decided to purchase one of these, so I bougtht an HTC ONE X Phone S720e Android 32GB 8MP 3G WiFi GPS Bluetooth Unlocked White. I don´t recall what versión of Android it carried at the time but looking at the specs it should had come with Android 4.0.3. After loading it up, transfering my files on to it and loading some basic apps, whatsapp, email, Skype... it off coursed asked for a software update two times which I went ahead and did. The last one it installed added Android 4.2.2 and HTC Sense 5. It was working fine, layout changed considerably... now after doing another of the updates to applications and software, specifically the transfer files update it suddenly quit recognizing data services completely. I though it might be something with the micro sim, so I tried testing a couple of others, it didnt make a difference so I decided to back up my contacts and information I had on the phone and did a Factory reset. It wipped it clean but issue remains the sames, it is unable to even recognize the sim card is missing and when I go into settings I see the message Disconnected because service is unavailable.
Reading online, saw a few folks stating that this situation was related to software updates.. so I was wondering if I could get some help on how to get this fixed. Not sure what to do, downgrade to 4.0.3 or how could I get it resolved so appreciate some direction here.
If you go to settings - about - phone identity, does it still shows the imei ? Seen many people here having their imei gone from their phone and becomes an iPod since we can't write it back. Tho you are on stock, so better send it for repair.
Sent from my HTC One X
n1kos said:
If you go to settings - about - phone identity, does it still shows the imei ? Seen many people here having their imei gone from their phone and becomes an iPod since we can't write it back. Tho you are on stock, so better send it for repair.
Sent from my HTC One X
Click to expand...
Click to collapse
It shows up as unknown actually... is this a software related issue then? Im concerned about the other phone going through the same situation... should no updates be installed to it then? That makes it fairly useless and might prefer to send it back and try to get a refund instead.
same problem for me, still wait for fix
poussymonster said:
same problem for me, still wait for fix
Click to expand...
Click to collapse
Can someone tell where is the IMEI physically located on the phone?
marcosballesterosr said:
Can someone tell where is the IMEI physically located on the phone?
Click to expand...
Click to collapse
see in the list of micro sim card

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