Just another sprint policy question. - EVO 4G Q&A, Help & Troubleshooting

So I've got an old OG evo and a pixel just died on the screen. This wouldn't bother most people, however I can't stand it. So does anyone know whether sprint will replace a phone (especially an eol evo) for one measly dead pixel?
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REAPEROFSOULS06 said:
So I've got an old OG evo and a pixel just died on the screen. This wouldn't bother most people, however I can't stand it. So does anyone know whether sprint will replace a phone (especially an eol evo) for one measly dead pixel?
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Sending you a pm
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SLB9884 said:
Sending you a pm
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Why not answer it in the thread so everyone knows the answer?
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They'd most likely repair it or replace it with another Evo if you specially ask for it. I remember my buddy got his replaced for a screwed up USB port. I was tempted to take mine in since the headphone jack is faulty but it never bothered me. Lol.. I have no damn clue what beats audio sounds like..
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Hey Soap, I actually had that issue, and when I brought it in they replaced it free of charge. The issue was a run of faulty parts where they had one hardware revision's motherboard paired up with another revision's headphone Jack. So if you're looking for a new evo I'd go for it.
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REAPEROFSOULS06 said:
Hey Soap, I actually had that issue, and when I brought it in they replaced it free of charge. The issue was a run of faulty parts where they had one hardware revision's motherboard paired up with another revision's headphone Jack. So if you're looking for a new evo I'd go for it.
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Like I said, doesn't bother me much. I have the greatest set of software on this thing. Not so sure I want to trade up. I might do it eventually.
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jboyer0000 said:
Why not answer it in the thread so everyone knows the answer?
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Because I think its unethical, but definitely not beneath me, and I didn't want to break forum rules
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Related

Will sprint replace my screen?

I have a 1 and a half cintimeter crack in my screen will sprint replace it
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Yeah they charged me 35 I think. And at the time I didn't have insurance.
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Had the same issue like 2 weeks ago and was told they don't do that anymore.
Good luck.
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last time I visited them for this reason, I believe that they said that they don't repair cracks larger than an inch.
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Yea, i think its theyre policy on no repairs larger than an inch
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Well it just spider web cracked now? Am I screwed?
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matrixzone5 said:
Well it just spider web cracked now? Am I screwed?
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You could try a NON corporate sprint repair center. Most of the ones I've ever been to will do it and sometimes free. In my case they just write a note saying the something else was defective and replace the screen (or phone). Most times if they can get the money from sprint they'll do anything
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travmofosho said:
You could try a NON corporate sprint repair center. Most of the ones I've ever been to will do it and sometimes free. In my case they just write a note saying the something else was defective and replace the screen (or phone). Most times if they can get the money from sprint they'll do anything
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Well i have a good friend who works at my local repair center and when i go today im hoping shell help me out but if not what am i gunna do? im not spending 500 dollars on a new phone

T989 HardWare Failure

Hey Guys
SO I know a lot of you where looking for MIUIv4 and such to be updated and stuff.... Well, My phone got a hardware failure, and it broke. I may or not be getting this phone again. Please, just in case, DON'T MAKE BOUNTY THREADS OR DONATION THREADS!
Balls. Well I hope you get a replacement phone
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Sorry to hear about your phone. my condolence.
-dark
Get another one please. Your help is much appreciated. Cell phone repair store can fix it
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Hope you had insurance
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Warranty exchange...
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G1ForFun said:
Warranty exchange...
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I sent it in, just got to wait for the replacement phone to come in.
alphadog32 said:
I sent it in, just got to wait for the replacement phone to come in.
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Nice hope you get a nice replacement if not a brand new in box one.
heh. hopefully you get one with no lines or blobs since I know for sure those exist now

Broken Headphone jack?

Well the title says it all, my speakers work fine but when I plug in my Phillips, and 2 different pair of beats by dress headphones my sound is distorted.
Has anyone had this problem?
P.S. I'm currently on AOKP Mil 6 and I'm having this issue I also went back to stock and still had the same issue
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good news is the aux jack is modular, and can easily be replaced at a Sprint repair store.
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djent said:
good news is the aux jack is modular, and can easily be replaced at a Sprint repair store.
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Unless the store techs are lazy and want to file for an exchange device lol... my local store is like that.
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djent said:
good news is the aux jack is modular, and can easily be replaced at a Sprint repair store.
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Do you think I would have to un root and then take to them?
And also how much would it cost?
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rooted devices don't matter with Sprint. As long as they have a harvested part, they should be able to fix it.
$35.00 without insurance, free if you have TEP.
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HELP!!! Assurion Insurance

I need help getting my phone back to stock because my screen shattered and I am getting it replaced but I don't want to get the $500 charge when they find out that I rooted it!? I need help!!! I'm pretty new to this insurance thing I don't know how it really works but I want to be on the safe side!
You're screwed.
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I sent two back that was rooted never was charged anything but the 100 dollar deductible..
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Just say u lost it.
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+1
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Yeah they dont care just send it back,
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Thanks to all yall.
Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
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t4d73 said:
Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
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Well i proccesed the claim a few minutes ago and they sai they were going to dive me a Epic 4g touch. But it be pretty cool if I got and upgrade. Sure will let yall know.
t4d73 said:
Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
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Just go start a claim and before it processes it'll show you what they'll send out and just cancel it at that point
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Yea they're right, asurion doesn't care if its stock, rooted or covered in piss, they'll replace it care free as long as you pay the $100
cp320703 said:
Just go start a claim and before it processes it'll show you what they'll send out and just cancel it at that point
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True.
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They sent my wife a htc evo 4g design...lol..wtf!!!!
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emod0705 said:
They sent my wife a htc evo 4g design...lol..wtf!!!!
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Downgrade wtf , i get my Epic becuase the EVO 3D was out of stock in Asurion
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I have recieved a new Epic 4g touch
they don't care if its rooted. This is not a manufacturers warranty, its a 3rd party private insurance. They insure hardware, not software
omarllamas said:
I have recieved a new Epic 4g touch
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did you have an option for the color?
afinch1992 said:
did you have an option for the color?
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No the lady was a total ******* dint even let me ask questions but at least i got my phone next day, I called Monday evening and when i got home from work on Tuesday evening it was there already. Now time to root so I can use roam control.
omarllamas said:
I have recieved a new Epic 4g touch
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Was it new in the box... ie, came in a retail box with battery, USB cable and charger. Or was it a refurbished device and came with out a battery and cables.
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SouthPhilly said:
Was it new in the box... ie, came in a retail box with battery, USB cable and charger. Or was it a refurbished device and came with out a battery and cables.
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Yes retail as if bought fresh of the sprint store sealed and everything.

Cassette Case?

I have been looking for one forever and can't find it.
Anyone able to point me in the right direction?
The only phone I have ever seen those for is the iPhone.. pretty much just solid colors for the epic touch.
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I have seen the S3 with it, and the Note and i9100 E4GT should have it too
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http://dianzinet.en.alibaba.com/pro..._for_Galaxy_S2_accessories_for_cellphone.html
This is what I saw when I searched for it. Says it's compatible with our phone but for some reason I'm doubtful.
fredrick1213 said:
http://dianzinet.en.alibaba.com/pro..._for_Galaxy_S2_accessories_for_cellphone.html
This is what I saw when I searched for it. Says it's compatible with our phone but for some reason I'm doubtful.
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Thanks.
Yeah I have seen that one but I didn't like the color, but I guess beggars can't be choosers
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eljean said:
Thanks.
Yeah I have seen that one but I didn't like the color, but I guess beggars can't be choosers
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Yea that's wrong shape and camera cutout is wrong. I've seen one for our phone but if have to look for it again.I'll report back
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Wellllll I just looked through 4400 listings(22pages 200items per page) under the generic search of "epic touch" didn't see it haha but I did find a few new things to buy myself such as a new flat cable for my phone is so beautiful if I ever do spot that case again I'll be sure to post back
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thanks guys

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