HELP!!! Assurion Insurance - Samsung Epic 4G Touch

I need help getting my phone back to stock because my screen shattered and I am getting it replaced but I don't want to get the $500 charge when they find out that I rooted it!? I need help!!! I'm pretty new to this insurance thing I don't know how it really works but I want to be on the safe side!

You're screwed.
Sent from my SPH-D710 using xda premium

I sent two back that was rooted never was charged anything but the 100 dollar deductible..
Sent from my SPH-D710 using XDA Premium App

Just say u lost it.
Sent from my SPH-D710 using xda app-developers app

+1
Sent from my SPH-D710 using XDA Premium App

Yeah they dont care just send it back,
Sent from my SAMSUNG-SGH-T989 using xda premium

Thanks to all yall.

Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
Sent from my SPH-D710 using xda app-developers app

t4d73 said:
Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Well i proccesed the claim a few minutes ago and they sai they were going to dive me a Epic 4g touch. But it be pretty cool if I got and upgrade. Sure will let yall know.

t4d73 said:
Hey let us know what they give u. Our device is eol now and the e4gt was my replacement for my evo 3d so...
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Just go start a claim and before it processes it'll show you what they'll send out and just cancel it at that point
Sent from my SPH-D710 using xda app-developers app

Yea they're right, asurion doesn't care if its stock, rooted or covered in piss, they'll replace it care free as long as you pay the $100

cp320703 said:
Just go start a claim and before it processes it'll show you what they'll send out and just cancel it at that point
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
True.
Sent from my SPH-D710 using xda app-developers app

They sent my wife a htc evo 4g design...lol..wtf!!!!
Sent from my SPH-D710 using xda premium

emod0705 said:
They sent my wife a htc evo 4g design...lol..wtf!!!!
Sent from my SPH-D710 using xda premium
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Click to collapse
Downgrade wtf , i get my Epic becuase the EVO 3D was out of stock in Asurion
Sent from my SPH-D710 using xda premium

I have recieved a new Epic 4g touch

they don't care if its rooted. This is not a manufacturers warranty, its a 3rd party private insurance. They insure hardware, not software

omarllamas said:
I have recieved a new Epic 4g touch
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did you have an option for the color?

afinch1992 said:
did you have an option for the color?
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No the lady was a total ******* dint even let me ask questions but at least i got my phone next day, I called Monday evening and when i got home from work on Tuesday evening it was there already. Now time to root so I can use roam control.

omarllamas said:
I have recieved a new Epic 4g touch
Click to expand...
Click to collapse
Was it new in the box... ie, came in a retail box with battery, USB cable and charger. Or was it a refurbished device and came with out a battery and cables.
Sent From My GalaxyClass StarShip 10.1/4.1.1(jb)

SouthPhilly said:
Was it new in the box... ie, came in a retail box with battery, USB cable and charger. Or was it a refurbished device and came with out a battery and cables.
Sent From My GalaxyClass StarShip 10.1/4.1.1(jb)
Click to expand...
Click to collapse
Yes retail as if bought fresh of the sprint store sealed and everything.

Related

Free airrave? Get upgrade too!

Hey! Saw the topic about the airrave device.. T is true you can get one. I complained about my service and they sent me one free of monthly costs and for the device. Reason I created tuis topic was because this is also how I got an upgrade . If sprint sent you an airrave, good chance it is eligible for a free upgrade! I spoke with telesales (they get commission) he told me I could upgrade the airrave to the sgs2. I took the bait, best buy matched wal marts price in sept, I went to the store and got the e4gt for 173$ total! Still have the airrave, and even increased the range of the airrave (yes you can do that to ..). Sold my OG epic for 175$! Go try it if you want an upgrade and post your results here!
Sent from my E4GT with MiUi!
I wish this worked still... hell it might still work for a few... its how I got my epic touch ...
http://forum.xda-developers.com/showthread.php?t=1120263
My airrave says upgrade eligible at the sprint site. What does this mean?
Sent from my SPH-D710 using xda premium
locoboi187 said:
My airrave says upgrade eligible at the sprint site. What does this mean?
Sent from my SPH-D710 using xda premium
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Click to collapse
It means you can upgrade it, then do an esn change to your line speak with telesales and tell them how you want an upgrade and tell them you dont want to wait.. tell them to check all lines for upgrade and last resort tell them you saw online your airrave is eligible for an upgrade.. But has to be through telesales
Sent from my E4GT with MiUi!
I did mine yesterday at sprint store
Sent from my PG86100 using xda premium
james873 said:
I did mine yesterday at sprint store
Sent from my PG86100 using xda premium
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Click to collapse
Nice! Ill be ready for an upgrade on my line for the sgs3 lol
Sent from my E4GT with MiUi!
Wouldn't you have to add a plan for that line because technically that is not an additional line?
[email protected] said:
Wouldn't you have to add a plan for that line because technically that is not an additional line?
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Yea, they temporarily switched it then switched it back.. Best buy did that n told me to call after n switch the airrave back on. Worked like a charm
Sent from my E4GT with MiUi!
Sprint only gave me $100 credit for my OG epic. Traded it toward E4GT.
Sent from my SPH-D710 using Xparent Cyan Tapatalk
pdaddy said:
Sprint only gave me $100 credit for my OG epic. Traded it toward E4GT.
Sent from my SPH-D710 using Xparent Cyan Tapatalk
Click to expand...
Click to collapse
I only got my evo for 65 end of September
Sent from my SPH-D710 using xda premium
elliwigy said:
It means you can upgrade it, then do an esn change to your line speak with telesales and tell them how you want an upgrade and tell them you dont want to wait.. tell them to check all lines for upgrade and last resort tell them you saw online your airrave is eligible for an upgrade.. But has to be through telesales
Sent from my E4GT with MiUi!
Click to expand...
Click to collapse
Who's teledales? Lol
Sent from my SPH-D710 using xda premium
pdaddy said:
Sprint only gave me $100 credit for my OG epic. Traded it toward E4GT.
Sent from my SPH-D710 using Xparent Cyan Tapatalk
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Click to collapse
I sold my OG epic on craigslist lol. Bought my sgs2 with cash.
Sent from my E4GT with MiUi!
If you want me to upgrade your airrave, send me a PM and I can do that for you. I can a even ship the phone to your house as well.
Here to help, just don't narc me out! Lol
Sent from my SPH-D710 using xda premium
JasonK75 said:
If you want me to upgrade your airrave, send me a PM and I can do that for you. I can a even ship the phone to your house as well.
Here to help, just don't narc me out! Lol
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Thanks I appreciate that. Look forward to you in a few months
Sent from my SPH-D710 using xda premium
JasonK75 said:
If you want me to upgrade your airrave, send me a PM and I can do that for you. I can a even ship the phone to your house as well.
Here to help, just don't narc me out! Lol
Sent from my SPH-D710 using xda premium
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Click to collapse
Are you able to get me an Airrave by chance? I have terrible service in my new house and I've gotten 3 different reps all wanting to charge me $129
Sent from my SPH-D710 using XDA App
locoboi187 said:
Thanks I appreciate that. Look forward to you in a few months
Sent from my SPH-D710 using xda premium
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Click to collapse
No problem, let me know when you got the money and I'll be happy to help.
Sent from my SPH-D710 using xda premium
cyclonebee said:
Are you able to get me an Airrave by chance? I have terrible service in my new house and I've gotten 3 different reps all wanting to charge me $129
Sent from my SPH-D710 using XDA App
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Click to collapse
I'll give it a try, it's not a 100% given thing keep in mind. PM me your name and phone number and when I'm at work on Sunday I'll give it a try for you.
Sent from my SPH-D710 using xda premium
Eligible for upgrade...but then your signing a two year contract with the airave. Doesnt it seem a bit fishy?
Posted via My Epic 4G Touch
JasonK75 said:
I'll give it a try, it's not a 100% given thing keep in mind. PM me your name and phone number and when I'm at work on Sunday I'll give it a try for you.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
at least i wasnt the only one who didnt get one...
choyt2011 said:
Eligible for upgrade...but then your signing a two year contract with the airave. Doesnt it seem a bit fishy?
Posted via My Epic 4G Touch
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Click to collapse
I'll double check, but when the airave plan is out back on it reverts back to no contract. Give me a few days to check it out.
Sent from my SPH-D710 using xda premium

Will sprint replace my screen?

I have a 1 and a half cintimeter crack in my screen will sprint replace it
Sent from my SPH-D700 using xda premium
Yeah they charged me 35 I think. And at the time I didn't have insurance.
Sent from my SPH-D700 using Tapatalk
Had the same issue like 2 weeks ago and was told they don't do that anymore.
Good luck.
Sent from my SPH-D700 using Tapatalk
last time I visited them for this reason, I believe that they said that they don't repair cracks larger than an inch.
Sent from my SPH-D700 using xda premium
Yea, i think its theyre policy on no repairs larger than an inch
Sent from my SPH-D700 using xda premium
Well it just spider web cracked now? Am I screwed?
Sent from my SPH-D700 using xda premium
matrixzone5 said:
Well it just spider web cracked now? Am I screwed?
Sent from my SPH-D700 using xda premium
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Click to collapse
You could try a NON corporate sprint repair center. Most of the ones I've ever been to will do it and sometimes free. In my case they just write a note saying the something else was defective and replace the screen (or phone). Most times if they can get the money from sprint they'll do anything
Sent from my SPH-D700 using xda premium
travmofosho said:
You could try a NON corporate sprint repair center. Most of the ones I've ever been to will do it and sometimes free. In my case they just write a note saying the something else was defective and replace the screen (or phone). Most times if they can get the money from sprint they'll do anything
Sent from my SPH-D700 using xda premium
Click to expand...
Click to collapse
Well i have a good friend who works at my local repair center and when i go today im hoping shell help me out but if not what am i gunna do? im not spending 500 dollars on a new phone

T989 HardWare Failure

Hey Guys
SO I know a lot of you where looking for MIUIv4 and such to be updated and stuff.... Well, My phone got a hardware failure, and it broke. I may or not be getting this phone again. Please, just in case, DON'T MAKE BOUNTY THREADS OR DONATION THREADS!
Balls. Well I hope you get a replacement phone
Sent from my SAMSUNG-SGH-I727 using xda premium
Sorry to hear about your phone. my condolence.
-dark
Get another one please. Your help is much appreciated. Cell phone repair store can fix it
Sent from my SGH-T989 using xda premium
Hope you had insurance
Sent from my SGH-T989 using xda premium
Warranty exchange...
Sent from my SGH-T989 using xda premium
G1ForFun said:
Warranty exchange...
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I sent it in, just got to wait for the replacement phone to come in.
alphadog32 said:
I sent it in, just got to wait for the replacement phone to come in.
Click to expand...
Click to collapse
Nice hope you get a nice replacement if not a brand new in box one.
heh. hopefully you get one with no lines or blobs since I know for sure those exist now

Dramatic Difference In Screen Quality (PIC Added)

I just received my replacement t989 from TMobile, and realized my original phone's screen quality was horrible! I powered them on side by side, and my new phone looks clear as day with bold colors, and my original phone looks distorted and VERY yellow! I will post pictures after work. Has anyone else noticed this?
Sent from my SGH-T989 using xda premium
Yes. Also got a replacement recently and I can attest the screens have gotten better on the newer-made phones.
Updated OP with a picture I took of them side by side. You can clearly tell which one is which.
Same here, my previous t989 screen was crappy and the moment I turned on my replacement phone I noticed a huge difference with the screen quality, felt like I am using a whole new phone.
Towle said:
I just received my replacement t989 from TMobile, and realized my original phone's screen quality was horrible! I powered them on side by side, and my new phone looks clear as day with bold colors, and my original phone looks distorted and VERY yellow! I will post pictures after work. Has anyone else noticed this?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
How long did you have your original t989 for?
Sent from my SGH-T989 using xda premium
How were yall able to get replacement phones yet keep your old ones??
Sent from my SAMSUNG-SGH-T989 using xda premium
suaverc118 said:
How were yall able to get replacement phones yet keep your old ones??
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
They send you a replacement... once you get it you send the old phone back...
Sent from my SGH-T989 using xda premium
djtheraven said:
They send you a replacement... once you get it you send the old phone back...
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
Was it a refurb they sent you?
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
tdizzle404 said:
Was it a refurb they sent you?
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
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Click to collapse
I haven't got a replacement for my s2 but I've received for other phones from TMobile...i was just answering you...and yes they are refurbished...
But I'd like to know how long they had their s2's before they got the refurbs...maybe the screen degrades really fast...
Sent from my SGH-T989 using xda premium
djtheraven said:
I haven't got a replacement for my s2 but I've received for other phones from TMobile...i was just answering you...and yes they are refurbished...
But I'd like to know how long they had their s2's before they got the refurbs...maybe the screen degrades really fast...
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I got my first one in February.
Sent from my SAMSUNG-SGH-T989 using xda premium
I'm on prepaid could I get a replacement or do I need to be on contract?
Sent from my SGH-T989 using xda premium
Towle said:
I got my first one in February.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
So do you think this super amoled screen goes bad quickly or do you think the refurb really has a better screen? Because I'll warrantee right now...
Sent from my SGH-T989 using xda premium
You should be able to warranty exchange tour phone up to a year from the purchase date
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
djtheraven said:
So do you think this super amoled screen goes bad quickly or do you think the refurb really has a better screen? Because I'll warrantee right now...
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I think the replacement just has a better screen. I don't see them degrading to that extent, especially in this short of time.
If you have insurance T-Mobile discounts the exchange to only $5 and you get free overnight shipping.
Sent from my SAMSUNG-SGH-T989 using xda premium
Jaimesco12 said:
I'm on prepaid could I get a replacement or do I need to be on contract?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
You can do a warranty through Samsung.
Sent from my SAMSUNG-SGH-T989 using xda premium
Towle said:
I think the replacement just has a better screen. I don't see them degrading to that extent, especially in this short of time.
If you have insurance T-Mobile discounts the exchange to only $5 and you get free overnight shipping.
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
I have insurance but i thought it was free to exchange under warrantee...
see the only problem is i can't compare cause i only have one so i don't know if my screen is that dingy...
Sent from my SGH-T989 using xda premium
Sent from my SGH-T989 using xda premium
djtheraven said:
I have insurance but i thought it was free to exchange under warrantee...
see the only problem is i can't compare cause i only have one so i don't know if my screen is that dingy...
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
It was free, but they changed it to $5. It's worth it though since they added overnight shipping.
Sent from my SAMSUNG-SGH-T989 using xda premium
have you tried to test this http://forum.xda-developers.com/showthread.php?t=1320942 with the new phone?
That's amazingly different..
Sent from my SGH-T989 using xda app-developers app

Phone stolen...

Phone stolen today.
I've suspended the service and tried to use plan b with no success.
I have insurance with tmo.
Is there any way I can locate it+how much will it be to replace via insurance claim?
:crying:
If you have insurance it shouldn't cost more than $40 to get a replacement.
Sent from my SGH-T989 using Tapatalk
richardlibeau said:
If you have insurance it shouldn't cost more than $40 to get a replacement.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
Insurance claims are more like $130. Lost my phone before.
sinfulgray said:
Insurance claims are more like $130. Lost my phone before.
Click to expand...
Click to collapse
Damn didn"t know that. Had two phones replaced before on my contract and only paid 40 each time for new one.
Sent from my SGH-T989 using Tapatalk
There is an app called (plan b) in the play store.. It's made by lookout it can be installed remotely and help to locate your phone
Sent from my SGH-T989 using xda premium
sinfulgray said:
Insurance claims are more like $130. Lost my phone before.
Click to expand...
Click to collapse
Well damn...
rymanh said:
There is an app called (plan b) in the play store.. It's made by lookout it can be installed remotely and help to locate your phone
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
This app works bit ur service must still be on. I have used it before and works great
My favorite is Cerberus. Been using it since my D1 days....although its a little late now but I would recommend using it on your replacement.
Sent from my SGH-T989 using xda app-developers app
Do you guys think it's worth the 130$?
Sent from my Nexus 7 using Tapatalk HD
JaZart said:
Do you guys think it's worth the 130$?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
For a new one yes all day long if you got it.
Sent from my SGH-T989 using Tapatalk
richardlibeau said:
For a new one yes all day long if you got it.
Sent from my SGH-T989 using Tapatalk
Click to expand...
Click to collapse
+1. Considering they still sell for more than $200 used on CL
Ok why do that when I can just ask the cops to trace your phone lol
Sent from my LG-LS855 using xda app-developers app
don728871 said:
Ok why do that when I can just ask the cops to trace your phone lol
Sent from my LG-LS855 using xda app-developers app
Click to expand...
Click to collapse
Yeah good luck with that.
don728871 said:
Ok why do that when I can just ask the cops to trace your phone lol
Sent from my LG-LS855 using xda app-developers app
Click to expand...
Click to collapse
Cops won't waste the resources for a phone that is not worth it.
Report it to T-Mobile and they will put the IMEI on a black list that it can never be used again...
I got a replacement via asurion
I'm not sure whether my stolen phone was imei blacklisted but they said it's now deactivated.
Actually pretty happy because my phone had tons of lines and a few scrapes+ scratched
Sent from my Nexus 7 using Tapatalk HD
Omg they sent me a galaxy s blaze WTF?
Sent from my Nexus 7 using Tapatalk HD
JaZart said:
Omg they sent me a galaxy s blaze WTF?
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Lol oh they snuffed you. I get to calling them right now and flip.
BACARDILIMON said:
Lol oh they snuffed you. I get to calling them right now and flip.
Click to expand...
Click to collapse
That's precisely what I did and now..I'm getting a WHITE SII :victory::victory::victory:
They sent me a Blaze because apparently they didn't have any black s2 left...pretty dumb of them.
I think no apps can match 'find my iPhone' if in this situation ad i also have all version of iPhone.. once i try to locate n yes i found it back....
Samsung should have one of those..
Anyway, they shouldn't replaced to you the blaze i think... :banghead:
Sent from my GT-N7000 using xda premium

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