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so ive been having this issue of my phone turning off randomly. ive read other posts where ppl are saying its the battery, get a new battery. i got a new battery and its still turning off. i let the phone load and stuff but the first button i hit, no matter which button, the phone just turns itself off. ive tried the rest the phone with the on button/2 soft keys. tried holding the camera button while turning the phone on and nothing seems to work.....this sucks.
.......anybody?
cory0821 said:
so ive been having this issue of my phone turning off randomly. ive read other posts where ppl are saying its the battery, get a new battery. i got a new battery and its still turning off. i let the phone load and stuff but the first button i hit, no matter which button, the phone just turns itself off. ive tried the rest the phone with the on button/2 soft keys. tried holding the camera button while turning the phone on and nothing seems to work.....this sucks.
Click to expand...
Click to collapse
Does your phone power off when connected to a charger? Sometimes a hard reset could solve the problem.
hey, thanks for responding. this is very frustrating. even with my old battery, while being plugged in, my phone was still turning off. for some reason with the new battery and phone plugged in i could actually move around on the home screen without it turning off but when i hit the start menu nothing would happen (i was trying to do a start>accessories>clear storage). and somehow i finally got the hold 2 soft keys and hit the power button to work. now im reset and all appears to be working now although im a little scared to add programs. i really appreciate the response. it gave me the encouragement to keep at it when i was about ready to give up.
cory0821 said:
hey, thanks for responding. this is very frustrating. even with my old battery, while being plugged in, my phone was still turning off. for some reason with the new battery and phone plugged in i could actually move around on the home screen without it turning off but when i hit the start menu nothing would happen (i was trying to do a start>accessories>clear storage). and somehow i finally got the hold 2 soft keys and hit the power button to work. now im reset and all appears to be working now although im a little scared to add programs. i really appreciate the response. it gave me the encouragement to keep at it when i was about ready to give up.
Click to expand...
Click to collapse
Good to hear everything working our for you. You could always try to add one program as a time to see how your phone would react to it. Yes, sometimes it takes more than one try to get your phone working right.
Again, good luck
ok, after i got everything working again i updated my tmobile rom to the latest version and of course the next day i was having the same problem. the phone just shuts off. is there something physically wrong with the phone? i cant figure this out. should i try an older rom? i dont know what to try next. any help would be appreciated.
cory0821 said:
ok, after i got everything working again i updated my tmobile rom to the latest version and of course the next day i was having the same problem. the phone just shuts off. is there something physically wrong with the phone? i cant figure this out. should i try an older rom? i dont know what to try next. any help would be appreciated.
Click to expand...
Click to collapse
Read above for the solution.
ALWAYS do a hard reset if you up- or downgrade the ROM.
just completed the hard reset with the phone plugged in, i pushed a button and it turned off....
Last night while using my phone it suddenly rebooted itself, and when it came back on the power button no longer worked. I could use the volume buttons to wake the phone, but even that stopped working after a while. I went to sleep and let it charge overnight, and when I woke up, all was working normally. Its been normal all day until a few min ago, the phone rebooted and now once again the power button wont work. Anyone had this problem? Any suggestions, besides take it to Sprint, which I will do if it continues?
Well I took it to a Sprint store and the tech said the button is physically fine, and worked when doing a hard reset but once the phone came back on it went back to not working again. So he thinks it's a software issue and ordered me a replacement. And my E4GT is completely stock, never rooted. Just decided to let u guys know just in case anyone else happens to have the same problem.
Sent from my SPH-D710 using xda premium
just wondering how long you have had your phone before this bug, any other issues before this.
Pp.
sent from my microwave ala XDA premium.
Shift2win said:
Well I took it to a Sprint store and the tech said the button is physically fine, and worked when doing a hard reset but once the phone came back on it went back to not working again. So he thinks it's a software issue and ordered me a replacement. And my E4GT is completely stock, never rooted. Just decided to let u guys know just in case anyone else happens to have the same problem.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
PanchoPlanet said:
just wondering how long you have had your phone before this bug, any other issues before this.
Pp.
sent from my microwave ala XDA premium.
Click to expand...
Click to collapse
I bought the phone brand new in October, and no i havent had ANY issues before this. This just came out of the blue
Sent from my SPH-D710 using xda premium
I have almost the same issue, mine will reboot and the battery will drop from 90% to 50 or 40% once i had 59% rebooted and drop to only 6% i changed different batts, changed roms back to stock and the same, i will take to sprint
Shift2win said:
Last night while using my phone it suddenly rebooted itself, and when it came back on the power button no longer worked. I could use the volume buttons to wake the phone, but even that stopped working after a while. I went to sleep and let it charge overnight, and when I woke up, all was working normally. Its been normal all day until a few min ago, the phone rebooted and now once again the power button wont work. Anyone had this problem? Any suggestions, besides take it to Sprint, which I will do if it continues?
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Click to collapse
rbtrucking said:
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
Click to expand...
Click to collapse
my phone did the same thing i rooted it an put caulk rom an it worked again...been working ever since
---------- Post added at 06:06 PM ---------- Previous post was at 06:04 PM ----------
latoso said:
I have almost the same issue, mine will reboot and the battery will drop from 90% to 50 or 40% once i had 59% rebooted and drop to only 6% i changed different batts, changed roms back to stock and the same, i will take to sprint
Click to expand...
Click to collapse
if u are rooted u might wanna wipe the battery stats first an see if that helps.go into recovery an look for wipe its the last one ..mite save u a trip to sprint
rbtrucking said:
If it is a software problem which it sounds like to me I would root that thing and throw a rom on there and see if that works. Preferably Phantom Hackers Blazer rom 4.1 Pure win!
Click to expand...
Click to collapse
I have this problem right now it came out of no where and was working fine till now. When I flashed a new rom my power button still wont work.
My power button isn't working either. My phone randomly reboots and isn't usable. My buddy gave me his old Samsung Moment to use It's like I'm back in the stone age with this thing. No insurance on my E4GT either FML.
IA-32e said:
My power button isn't working either. My phone randomly reboots and isn't usable. My buddy gave me his old Samsung Moment to use It's like I'm back in the stone age with this thing. No insurance on my E4GT either FML.
Click to expand...
Click to collapse
It's still under a year old isn't it? Take it in and spend the $35.00 for Sprint to troubleshoot and replace it under warranty.
I was having this issue with my e4gt so i tried to flash a new ROM onto it. That didn't work, so I restored it to factory using this one-click Odin method http://forum.xda-developers.com/showthread.php?t=1721229
Since the power button didn't function for me I had to use Terminal Emulator to reboot into download mode. Restoring to factory seemed to have restored the power button. I had a few phantom reboots but the phone has been running for 13 hours right now. Seems to be fixed. I plan on waiting a week before rooting it again, in case i decide to take it to Sprint.
Hope this helps
HELP!!
hooshR said:
I was having this issue with my e4gt so i tried to flash a new ROM onto it. That didn't work, so I restored it to factory using this one-click Odin method http://forum.xda-developers.com/showthread.php?t=1721229
Since the power button didn't function for me I had to use Terminal Emulator to reboot into download mode. Restoring to factory seemed to have restored the power button. I had a few phantom reboots but the phone has been running for 13 hours right now. Seems to be fixed. I plan on waiting a week before rooting it again, in case i decide to take it to Sprint.
Hope this helps
Click to expand...
Click to collapse
did that fix the problem? im on the universe 2.1 rom and for some odd reason while i left my phone on the table it all of a sudden rebooted and my power button wasnt working either? well can you let me know if that fixed the problem for you? I cant use the power button at all and whenever i take out my battery and put it back in, it automatically starts my phone up right when i put the battery in. but please let me know if urs is fine now. thanks
sh*t, nevermind i just tried to do the odin one click and it restored my factory settings and everything but the power button still doesnt work... =( damnit!!
ok nevermind that too... sorry for blowing up your post but just wanted to inform that i just applied more pressure to the power button and held it there for a few seconds and then let go and all of a sudden the power button started working again... i was reading through other posts about this and they said that it happens often with this phone... but this is how i ended up fixing mine if the odin one click doesnt work...
http://mobiletechvideos.mybigcommerce.com/samsung-epic-4g-touch/
For those of you who don't have insurance, or those who this option is cheaper, they can replace the power button for $35. I didn't look if it includes shipping. If it were me, and I had a little more money, I'd get the power button and usb port changed to new ones at the same time. The port might go out eventually and it saves you the time and hassle of sending it in again. Hell, $75 is still cheaper than paying the $100 deductible if sprint tries to make you pay that for a refurb.
My phone started rebooting constantly since last week. I went back to the ICS 4.03 ROM and it was ok for a few days and then it starting rebooting again yesterday. Today once the phone screen goes off it comes back on and when i press the power button to turn the screen off, it restarts. The only time it acts normal is when it is charging. I do have insurance so I'm thinking about removing the superuser app and taking it to sprint. My question is will they try fixing it before giving me a replacement & will it be refurbished? I'm at wit's end with this phone. I loved this phone until last week
acrite04 said:
My phone started rebooting constantly since last week. I went back to the ICS 4.03 ROM and it was ok for a few days and then it starting rebooting again yesterday. Today once the phone screen goes off it comes back on and when i press the power button to turn the screen off, it restarts. The only time it acts normal is when it is charging. I do have insurance so I'm thinking about removing the superuser app and taking it to sprint. My question is will they try fixing it before giving me a replacement & will it be refurbished? I'm at wit's end with this phone. I loved this phone until last week
Click to expand...
Click to collapse
If you can go back to gingerbread(clean install) you should give that a try before you go back to sprint and find your self back at square one after flashing ics, replacement phone may have gb installed. Run some stock rooted gb for a while and see what happens.
Pp.
Sent from my ginger infused Mayan calculator.
PanchoPlanet said:
If you can go back to gingerbread(clean install) you should give that a try before you go back to sprint and find your self back at square one after flashing ics, replacement phone may have gb installed. Run some stock rooted gb for a while and see what happens.
Pp.
Sent from my ginger infused Mayan calculator.
Click to expand...
Click to collapse
I did that & it was ok for a few days then it started again...today it worked better than most days but the power button still wont turn the screen off if I press it
I have the same symptoms with mine, which started 2 days ago while out of town. The only difference being my power button goes from hyper-sensitive in that if I even brush my finger by it it closes the screen to not registering anything no matter how hard I click. Any way to tell via logs, etc if this is hardware or software? Phone is unuseable with the constant reboots...
Update
Had been running Calks 3.0 before the power button issue, so decided to start over to see if it helped:
1) Ran Calks Format All
2) Reflashed 3.0
3) Ran his Bare ROM Converter
Result: Problem disappeared, so far. Will report back if anything changes, but worth a complete reformat and reflash try since I am out of warranty as an original adopter 9/16/11.
this just happened to me while running cm10 alphas. power button wouldn't work at all and occasionally it would just reboot.
i full wiped and installed one of agat's mods. we'll see what happens.
ShoePhone said:
Had been running Calks 3.0 before the power button issue, so decided to start over to see if it helped:
1) Ran Calks Format All
2) Reflashed 3.0
3) Ran his Bare ROM Converter
Result: Problem disappeared, so far. Will report back if anything changes, but worth a complete reformat and reflash try since I am out of warranty as an original adopter 9/16/11.
Click to expand...
Click to collapse
Everything was perfect since the re-flash UNTIL I took a flight and the same problem with the power button started again. Whats funny is the last time the same thing happened. Chain of events:
1) Two weeks ago phone was perfect running Calks 3.0 GB ROM and had been for the last 3-4 months. Stock rooted for 5 months prior.
2) Went to airport, phone went thru security scanner and boarded plane.
3) Prior to departing, checked phone and noticed the power button didnt turn screen back on.
4) Pulled battery/ put back in, and the phone rebooted without me pressing the power button, which it never had previously.
5) Phone boots back up to lockscreen, and notice the power button is hyper-sensitive (If I lightly brush my finger against it, the "Power Off, Reset, Recovery...." screen pops up. Its like the power button has become a capacitance button like the four at the bottom face of the phone.
6) Try using, and it randomly reboots, even completely avoiding the right edge of the phone (power button side)
7) If phone screen is allowed to go dark, power button wont awaken it, but volume buttons sometimes will...Also, plugging/unplugging into charger will awaken screen. If I reboot the phone with it charging, it turns off and goes into charging mode with the green battery bar graph.
8) Struggled with the phone screen turning on/off, randomly rebooting with/without touching, turning, using, etc.
9) Arrived home and after many attempts, booted into Rogue Recovery, wiped/all format/reflashed Calks 3.0/Bare ROM converter and phone was just as it was before....Until 5 days later when I boarded another flight.......Why?
I literally have never had a problem like this with this phone, but just recently I flashed the new AOKP jb 8-29 build and after a day or two of using it I started getting random reboots where the phone would crash and then start vibrating in intervals. I couldn't get it to stop unless I pulled the battery. Thinking this was just a bug with the rom, I just rebooted to recovery and wiped and flashed the latest jedi mind trick v7. I let the phone sit for a little bit after first boot, but when I then tried to go through the setup I got the exact same problem. Now the phone crashes like this every time I boot up and even while I'm in recovery mode! Someone please help if you know what might be causing this.
EDIT: Now it's doing this every time I put the battery back in; I can't turn on the phone or go into recovery while it's vibrating like this
Sound like a faulty power button. I've seen many, many threads like yours. Almost certain that's the case. Mobiletech offers a power button service. Check them out
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile/
Sent from JMT Goodness
LoopDoGG79 said:
Sound like a faulty power button. I've seen many, many threads like yours. Almost certain that's the case. Mobiletech offers a power button service. Check them out
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-ii-t-mobile/
Sent from JMT Goodness
Click to expand...
Click to collapse
I think you're right because before every time I put in the battery the phone would turn on, but I tapped the power button a few times to loosen it up and put the battery in and it didn't turn on. Is there any way to remote start without having to touch the power button that you know of? Thanks for the advice btw
This same scenario happened to me just yesterday morning. I researched it and this issue does seem to be popping up more frequently among Samsung phones. Maybe power button design is faulty and they're starting to wear out now after a year plus of use? I sent mine off to MobileTechVideos today to be fixed. I feel so lost without my phone!
jmariconda said:
I think you're right because before every time I put in the battery the phone would turn on, but I tapped the power button a few times to loosen it up and put the battery in and it didn't turn on. Is there any way to remote start without having to touch the power button that you know of? Thanks for the advice btw
Click to expand...
Click to collapse
What I've read is no. Its not the button its self, but the circuits behind the button that mess up. Unless you are really skilled at soldering and can re wire the board, I don't see that happening.
Sent from JMT Goodness
Hi, new here but I've been lurking for a while.
I followed Powerpoint's guide to instal CM10 on my KF2
http://forum.xda-developers.com/showthread.php?t=2105077
Everything was running great and has been since I first loaded version 3 a few weeks ago, and last week i went to version 4 of powerpoint's rom with no problems. Then a couple days ago after i had been browsing the internet on it for maybe 30 minutes, I set it down and when i came back the screen was off and wouldn't turn back on. so i figured the battery was just dead, so i plugged it in to the wall charger. At first the charge/power light wouldn't come on at all. Then after several plugs and unplugs the orange light started to come on but would only stay illuminated for 30 seconds-ish. So I tried it on my phone charger and the orange light came on and stayed on, so i decided to let it charge overnight. The next morning the light was still glowing orange so I unplugged it and tried turning it on, but still nothing happens. But when I plugged it back in afterwards the light came on green. now it has been plugged in for almost a day with the green light on but it still wont turn on.
Anyone else have this problem? Any ideas what i can try? for obvious reasons i can't exactly ship it back to amazon lol
p.s. I have a final on friday and the text book for that class is on the kindle. So urgent responses will be greatly appreciated.
Nevermind guys, I figured it out. Power button for 20 and it booted right up
Sent from my EVO using xda app-developers app
docnougat said:
Nevermind guys, I figured it out. Power button for 20 and it booted right up
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
I've had this a couple of times on both 10.1 ROMs. As you stated the only way I got it working was to hold the power button for 20 secs, then power on normally.
Sent from my Amazon Kindle Fire2 using Tapatalk HD
It just happened to me again, seems to be a recurring problem. Anyone have a clue what's causing this?
on a side note, perhaps this problem could be dealt with simply by installing a battery management app like juicedeffender. any thoughts?
docnougat said:
It just happened to me again, seems to be a recurring problem. Anyone have a clue what's causing this?
on a side note, perhaps this problem could be dealt with simply by installing a battery management app like juicedeffender. any thoughts?
Click to expand...
Click to collapse
Wow, for once I can completely and knowledgeably help with almost no guess work!
The issue is Sleep of Death.
The cause is unknown, and due to the nature of how to reset it, it's been difficult to get logs. It happened to FMK not too long ago and last I heard he was going to get the logs (to find what causes this) and get those to Hashcode to look at potential fixes.
It's not battery related....well in the sense that, if it happened, you reset the device, and looked at the battery, it should be at a similar level to what it was before.
TO FIX
You guys were right on fixing it mostly.
If you ever press power a few times and it won't turn it, don't bother fretting about it. Just do the hard reset, which is holding the button down for 10 seconds. After you do that the device will reset to the point where if you just press the power button once, it will boot up like normal.
I would hold it down for about 15 seconds just in case, or if you have headphones it, you can here when it does the reset and can get used to the timing.
I would say....in a few weeks with the device, I've had the issue around 5-6 times.
I've also NEVER had it happen while I'm doing things, so it hasn't caused issues besides making me a wait a bit before using the device, which is good. If it happened during doing things I would want this fixed ASAP, but so far, no major issues.
agreed, if it was happening while i was trying to do stuff it would be problem. As it is though, I just consider it a minor inconvenience. Glad to know I'm not the only one experiencing this though.
iytrix said:
Wow, for once I can completely and knowledgeably help with almost no guess work!
The issue is Sleep of Death.
The cause is unknown, and due to the nature of how to reset it, it's been difficult to get logs. It happened to FMK not too long ago and last I heard he was going to get the logs (to find what causes this) and get those to Hashcode to look at potential fixes.
It's not battery related....well in the sense that, if it happened, you reset the device, and looked at the battery, it should be at a similar level to what it was before.
TO FIX
You guys were right on fixing it mostly.
If you ever press power a few times and it won't turn it, don't bother fretting about it. Just do the hard reset, which is holding the button down for 10 seconds. After you do that the device will reset to the point where if you just press the power button once, it will boot up like normal.
I would hold it down for about 15 seconds just in case, or if you have headphones it, you can here when it does the reset and can get used to the timing.
I would say....in a few weeks with the device, I've had the issue around 5-6 times.
I've also NEVER had it happen while I'm doing things, so it hasn't caused issues besides making me a wait a bit before using the device, which is good. If it happened during doing things I would want this fixed ASAP, but so far, no major issues.
Click to expand...
Click to collapse
I wouldn't call it a fix. I would call that a workaround. We need a fix, and I think if anyone could get an effing log to hashcode of it happening, we could fix the problem. I think it is a kernel problem, what with the recent merges and such. I think something is incorrectly copying from kf1 to kf2... if anyone understands what I'm trying to say, it makes sense..
fmkilo said:
I wouldn't call it a fix. I would call that a workaround. We need a fix, and I think if anyone could get an effing log to hashcode of it happening, we could fix the problem. I think it is a kernel problem, what with the recent merges and such. I think something is incorrectly copying from kf1 to kf2... if anyone understands what I'm trying to say, it makes sense..
Click to expand...
Click to collapse
I wonder if pulling the log cat via adb would work, I.e. wait till it goes wrong' then connect it to a PC to pull the log. The issue is its very random and being at a PC to do it when it goes wrong could be tricky.
Sent from my Amazon Kindle Fire2 using Tapatalk HD
chronicfathead said:
I wonder if pulling the log cat via adb would work, I.e. wait till it goes wrong' then connect it to a PC to pull the log. The issue is its very random and being at a PC to do it when it goes wrong could be tricky.
Sent from my Amazon Kindle Fire2 using Tapatalk HD
Click to expand...
Click to collapse
or you could have kmsg being written to a file during it...
the hard reset (power button for 20s) clears memory
Hey Guys,
I have a S3 AT&T and it just keeps turning on and off by its self about every 20 seconds. I have looked around and many people have this issue and there are a few solution out there but all of those solutions need my phone to stay on for a while. I can't do a hard reset and I can't do any kind of flash because it stays on for such a short time. Also the phone does not have water damage.
Below are the steps I have tried so far.
-Tried a new battery but same issue
-Thought maybe the power button was stuck but it looks fine.
-Tried to do hard reset and flash but does not stay on long enough
Not sure what else to do. Its killing me that I cant figure out how to fix it!! THERE MUST BE A WAY!
Thanks everyone!
PhoneHutSJ said:
Hey Guys,
I have a S3 AT&T and it just keeps turning on and off by its self about every 20 seconds. I have looked around and many people have this issue and there are a few solution out there but all of those solutions need my phone to stay on for a while. I can't do a hard reset and I can't do any kind of flash because it stays on for such a short time. Also the phone does not have water damage.
Below are the steps I have tried so far.
-Tried a new battery but same issue
-Thought maybe the power button was stuck but it looks fine.
-Tried to do hard reset and flash but does not stay on long enough
Not sure what else to do. Its killing me that I cant figure out how to fix it!! THERE MUST BE A WAY!
Thanks everyone!
Click to expand...
Click to collapse
Does it also happen in download mode and/or recovery?
x0ne215 said:
Does it also happen in download mode and/or recovery?
Click to expand...
Click to collapse
Yes it even in the download and recovery menu it does this.
I'm having this exact same problem. Even in download mode it'll reboot. In fact, even while rebooting it reboots. I was lucky in that it stayed in download mode long enough for me to ODIN back to stock, but it's still rebooting. Completely unusable because it never stays on long enough. Can anyone help?
Did it ever take a dive off the table or your hands?
It wouldn't surprise me if something internally was loose....
x0ne215 said:
Did it ever take a dive off the table or your hands?
It wouldn't surprise me if something internally was loose....
Click to expand...
Click to collapse
For myself, not recently. The phone was in perfect working condition, until I updated my ROM. Then when I woke up this morning, this problem occurred.
---------- Post added at 10:26 PM ---------- Previous post was at 10:22 PM ----------
hbk19 said:
For myself, not recently. The phone was in perfect working condition, until I updated my ROM. Then when I woke up this morning, this problem occurred.
Click to expand...
Click to collapse
Honestly, it seems to me as if the power button is stuck somehow. It doesn't look stuck to me, but the behaviour of the phone is like that. The constant rebooting, the way the screen turns on, and even how the power off menu randomly comes up by itself.
x0ne215 said:
Did it ever take a dive off the table or your hands?
It wouldn't surprise me if something internally was loose....
Click to expand...
Click to collapse
Mine has fallen before but nothing serious I'v dropped phones way worse then this. But I do think something is definitely loose. If I just leave the phone alone it doesn't power on or off. But as soon as I pick it up and move it, it powers on then in 20 seconds just goes off again.
Anyone have any idea what could be loose maybe?
Thanks
PhoneHutSJ said:
Mine has fallen before but nothing serious I'v dropped phones way worse then this. But I do think something is definitely loose. If I just leave the phone alone it doesn't power on or off. But as soon as I pick it up and move it, it powers on then in 20 seconds just goes off again.
Anyone have any idea what could be loose maybe?
Thanks
Click to expand...
Click to collapse
your best bet is too open up the phone and look at the connectors from the batter to the phone and make sure that those have a solid connection.
99% it is a power button failure. I as well as many others are suffering from this.
Try to avoid using the power button as much as possible. Use the home button to power on and find a softkey to turn your screen off. Easiest way is use quick toggles to turn off screen.
Sent from my Galaxy S3 on CM10.1 using XDA App