Hi everybody. To start off, I guess I'll give the specs of my phone..
It is (obviously) a Samsung Galaxy Nexus. I purchased it through a local carrier in Iowa (iWireless), and I am pretty sure it's a GSM model. I'm running JRO03C, JellyBean 4.1.1 through this ROM: http://forum.xda-developers.com/showthread.php?t=1738197. I have my phone rooted and the bootloader unlocked.
Now to get to the problem at hand.
Yesterday, I purchased a screen protector for my phone (one of those invisibleShields from ZAGG) and applied it when I got home. After finishing applying it (which required me to turn my phone off) I had trouble starting up my phone. The power button did not seem to be responding well. I eventually got it on, and the screen would no longer lock on command. Luckily, I have this mod: http://forum.xda-developers.com/showthread.php?t=1739467 so I can use the volume rocker to wake it or the lock button from the notification bar.
Even so, I have no way to turn my phone back on.
So, I decided I would take my phone in and see if I can get it replaced. First of course, I wanted to make sure everything was stock. So I try to flash the stock image of 4.0.4. In the process, the Galaxy Nexus toolkit stopped and would just hang, saying [waiting for device]. So I stupidly shut my phone off, forgetting I will have trouble booting into Fastboot. Now my phone is off, and I have spent the past half hour trying to turn it on just so I can flash the stock image and lock the bootloader.
I don't want the manufacturer to decide I voided my warranty, and now I'm unable to get my phone replaced. That would be terrible, this phone costs $700 dollars through my carrier! (I got it for free through some sweet deals last month. Part of it included a mail-in rebate, so I had to send in the UPC code on the back of my phone's box; does that mean I all ready voided my warranty?)
Can anyone help me? I need to turn my phone back on, or at least be able to restore everything to stock. Holding the power button on and off constantly doesn't seem to be getting me anywhere.
Thanks!
First of all, you should have left the phone off with the battery out for a few hours so the liquid can clear up inside. leave it overnight and if youre lucky it might be working fine the next morning
Well, the problem is that I didn't immediately realize that I/we (my friend who had apparently applied dozens of screen protectors in the past) had caused water damage to my phone because once we got it working, it continued to work. So, we left and went about the rest of the evening, (It had stopped working on the drive out of town, at which point we removed the battery and tried to let it dry out in the hot car as we drove) watched a movie... It worked fine... But then. Yeah, over night it stopped working.
I just hope it works tomorrow I guess.
If the phone battery is charged, is there any way I can adb shell into it while it's connected to my computer, or does it have to be completely powered on?
Related
Hey, I really need some desperate help.
So I have a Canadian Note 2, SGH-I317.
It has no SIM card inside it, and it is just connected to wifi.
I have flashed 2 Custom ROMS before on this phone.
The first one, was a 4.4.2 Homemade t0lte ROM.
It worked fine for about a week, but then I started to have this big problem.
After I plugged in my friends charger at her house, (a Samsung Note tablet charger) then this problem started shortly after I left her house:
When I leave the phone alone, it will go to sleep automatically like every other phone. Then, when I press any button which wakes the phone, the touch screen is unresponsive, and the phone since no input is coming in, goes back to sleep and doesn't turn on again until after a while, where it will boot back on itself and start working until randomly out of chance (chance meaning atleast once every 1 - 4 hours) it will do the same thing again. It's getting really annoying and starting to be destructive, as it stops important conversations and other stuff.
I initially thought it was the homemade ROM.
So, I changed the ROM. Now I'm using a better one, and it's called W03 Slim v9 t0lte, and it's 4.4.2 and works good.
I was not seeing any problems up until a few hours after the install of the new ROM, and the problem which I thought had been removed was still persistent. Now, its even more often than the old homemade ROM. Just before posting this, it has happened twice in the matter of 1 hour, and it's just getting on my final nerve.
I'm not sure if this is a key factor, but after it goes to sleep, I still see the visible white pixels of the 4.4.2 shutoff effect.
My final thoughts are that it might be the battery, but I have no idea how to get a replacement for that, and how much they cost.
Obviously I can't send it in because the warranty was voided when I flashed the custom ROM.
I really need a solution, and ultimately I could wipe everything and go back to the stock ROM, but that, in my scenario would be a last case scenario.
Thanks, Delbert.
NOTE: Just found out that when I turn it on, and the touch screen is unresponsive, the S pen works with the phone, and the back and menu button doesn't work. But, all physical buttons do. The physical home button works, but all the rest except the S pen works. So I can navigate the phone unless it goes into sleep mode, in that case no matter what I press, nothing will make it come up unless it reboots.
AgentTran said:
Hey, I really need some desperate help.
So I have a Canadian Note 2, SGH-I317.
It has no SIM card inside it, and it is just connected to wifi.
I have flashed 2 Custom ROMS before on this phone.
The first one, was a 4.4.2 Homemade t0lte ROM.
It worked fine for about a week, but then I started to have this big problem.
After I plugged in my friends charger at her house, (a Samsung Note tablet charger) then this problem started shortly after I left her house:
When I leave the phone alone, it will go to sleep automatically like every other phone. Then, when I press any button which wakes the phone, the touch screen is unresponsive, and the phone since no input is coming in, goes back to sleep and doesn't turn on again until after a while, where it will boot back on itself and start working until randomly out of chance (chance meaning atleast once every 1 - 4 hours) it will do the same thing again. It's getting really annoying and starting to be destructive, as it stops important conversations and other stuff.
I initially thought it was the homemade ROM.
So, I changed the ROM. Now I'm using a better one, and it's called W03 Slim v9 t0lte, and it's 4.4.2 and works good.
I was not seeing any problems up until a few hours after the install of the new ROM, and the problem which I thought had been removed was still persistent. Now, its even more often than the old homemade ROM. Just before posting this, it has happened twice in the matter of 1 hour, and it's just getting on my final nerve.
I'm not sure if this is a key factor, but after it goes to sleep, I still see the visible white pixels of the 4.4.2 shutoff effect.
My final thoughts are that it might be the battery, but I have no idea how to get a replacement for that, and how much they cost.
Obviously I can't send it in because the warranty was voided when I flashed the custom ROM.
I really need a solution, and ultimately I could wipe everything and go back to the stock ROM, but that, in my scenario would be a last case scenario.
Thanks, Delbert.
NOTE: Just found out that when I turn it on, and the touch screen is unresponsive, the S pen works with the phone, and the back and menu button doesn't work. But, all physical buttons do. The physical home button works, but all the rest except the S pen works. So I can navigate the phone unless it goes into sleep mode, in that case no matter what I press, nothing will make it come up unless it reboots.
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Click to collapse
your friend's charger could've damaged your phone
i've had a charger that made my touchscreen unresponsive while plugged in... thankfully it didn't do any noticeable permanent damage
all USB chargers are not created equally:
http://www.righto.com/2012/10/a-dozen-usb-chargers-in-lab-apple-is.html
ShadowVlican said:
your friend's charger could've damaged your phone
i've had a charger that made my touchscreen unresponsive while plugged in... thankfully it didn't do any noticeable permanent damage
all USB chargers are not created equally:
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Click to collapse
Thank you for your reply, but if the charger did do damage to my phone, how would it and how does the touchscreen still work with the S pen?
Is there any way to fix this, and if not what do I do?
I have an HTC One X I could use as a backup, but I would like to install a 4.4.2 ROM on it, and with what I've found out I have to root it, which requires a recovery, which recovers an unlock or S-OFF, and when trying to do that, the phone won't connect via USB to my computer. I am frustrated but at the same time sad.
Should I just factory reset my whole phone and erase everything?
Ok, I've owned my M8 for less than 2 weeks and my god what a phone it is!
or was...
Today at half 4pm I was using my phone and was curious as to what happens if you cover one of the cameras and take a photo. I turned my phone round, covered the top camera, turned it back around and accidentally pressed the volume button (i think) and took a photo as the little error it gives about having the top camera covered appeared.
The phone turned off...
I turned it back on, the white 'HTC Powered by Android' screen appeared, then went off again.
I tried again, and again. By the 4th time my 'uuuurgh I CANNOT be bothered for this' mood starts to kick in. However I discovered that it will boot, and work fine, when connected to the mains.
It appears that I have a power issue, however not a hardware power issue. The only times that the phone will now stay on without being plugged in is either in the recovery or HBOOT menu. I've confirmed this by keeping the phone in the HBOOT menu for over an hour on battery. If I boot the phone up whilst plugged in, it will cut out when the power cable is disconnected BUT ONLY when the battery icon goes from charging to discharging. There's a split second between them but it stays on until the icon changes every time.
I phoned HTC, the lady said that I can send it back for repairs but they'll have it 8-10 days. I haven't owned the phone myself for much longer than that!
Tomorrow I'll take it back to carphone warehouse and see what they can do. I don't want to have to look into rooting just yet (if that will sort anything) as I'm happy with it as it is stock. I'm just so gutted. PLUS none of my spare phones fit nano sims.
Anyone have any suggestions at all? I'm open to anything right now and I know that a lot of you reading this are a lot more knowledgeable than myself on the way android works so I'm hoping someone can shed some light. any light
Cheers guys
spears93 said:
Ok, I've owned my M8 for less than 2 weeks and my god what a phone it is!
or was...
Today at half 4pm I was using my phone and was curious as to what happens if you cover one of the cameras and take a photo. I turned my phone round, covered the top camera, turned it back around and accidentally pressed the volume button (i think) and took a photo as the little error it gives about having the top camera covered appeared.
The phone turned off...
I turned it back on, the white 'HTC Powered by Android' screen appeared, then went off again.
I tried again, and again. By the 4th time my 'uuuurgh I CANNOT be bothered for this' mood starts to kick in. However I discovered that it will boot, and work fine, when connected to the mains.
It appears that I have a power issue, however not a hardware power issue. The only times that the phone will now stay on without being plugged in is either in the recovery or HBOOT menu. I've confirmed this by keeping the phone in the HBOOT menu for over an hour on battery. If I boot the phone up whilst plugged in, it will cut out when the power cable is disconnected BUT ONLY when the battery icon goes from charging to discharging. There's a split second between them but it stays on until the icon changes every time.
I phoned HTC, the lady said that I can send it back for repairs but they'll have it 8-10 days. I haven't owned the phone myself for much longer than that!
Tomorrow I'll take it back to carphone warehouse and see what they can do. I don't want to have to look into rooting just yet (if that will sort anything) as I'm happy with it as it is stock. I'm just so gutted. PLUS none of my spare phones fit nano sims.
Anyone have any suggestions at all? I'm open to anything right now and I know that a lot of you reading this are a lot more knowledgeable than myself on the way android works so I'm hoping someone can shed some light. any light
Cheers guys
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Click to collapse
all will be good your in your 28 days so cpw should hand you a new one take your box and bits with you
My G4 seemed to be running hot yesterday and I had to charge it several times more than normal. All of a sudden it shut down would not boot back up. I tried everything but it will not go in to recovery or download mode. No lights come on at all when charger is connected either. One time I was able to get the MEIE number to flash and it said press power to reboot before it blanked out again. I called Verizon and they said it sounded like a complete system/software crash. I am rooted but haven't made any changes to my phone in several weeks. Verizon overnighted a replacement to me and it should be at my house when I get home. I wonder if this is the same issue that has been happening to the Sprint version that was recalled? Possibly the phone was just mad at me because it happened an hour after I ordered my Nexus 6p......lol
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
Colchiro said:
Now that it's cooled off can you boot it up?
I would think you could have just rebooted it when you first noticed it was hot.
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Click to collapse
No it still doesn't boot up. I can get to the LG screen for maybe a second and it shuts back down. When I first noticed that it was hot I could reboot it. I let it cool off before restarting it but the problem persisted. What ever was causing it to overheat was also draining the battery. I had to charge the phone up twice by 2:00 pm. My "certified like new replacement" arrived on Friday and initially everything was good. On Saturday the Wifi disconnected and would not turn back on. The icon just sits there and blinks at me. If I go in the settings menu it is grayed out and doesn't give me the option to turn it on. I just got off the phone with Verizon and they are sending me another G4. Hopefully I will have better luck with this one. I would like to have a working phone that I can sell when my Nexus 6p arrives.
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
sefirosu0522 said:
Sorry this is totally off topic but, did you have to pay a deductible to get a new phone?
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Click to collapse
No I didn't. It was Warranty replacement so it didn't have to go through insurance.
I had a similar issue last week, no root, running 12a. Phone shut itself off during normal usage (checking football scores). Running a little hot so let cool. Never booted past Verizon splash screen. Tried fresh battery, factory reset, safe mode. Nothing. Got my "certified like new" model. So far so good, but 6P here I come.
Sent from my VS986 using Tapatalk
Hmmm well good timing if you ordered a Nexus 6P. You can sell it like new.
Haha I was just watching "The Nexus 6P will bend in half if you try to bend it in half" video. I'd be interested in a size comparison between the 2.
So this exact thing happened to me, just several days after I got it (same thing, also rooted, nothing much done to the phone).
I had figured the battery ran dead (because I knew it was low), but it just wouldn't power on. Chargers wouldn't light it up. I put it on the charger for hours, and nothing happened. Lost all hope.
Then, randomly, I decided to see if Download Mode would work on my phone. I don't know why I tried it.
I pulled battery, and put it back. I held on Volume (up?) on the phone, and plugged it into the computer.
OH MY GOD -- IT CAME TO LIFE -- ! DOWNLOAD MODE!
I shut it down from download mode, then turned it back on (I think a battery pull) and it worked again.
I was completely relieved.
This happened to me a second time, weeks later.
The same solution worked.
I hope that this helps someone.
TL;DR: Try Download Mode (pull battery and put it back in -- then, while holding the volume Up key on the phone, plug USB into your computer)
I have a G4 with Verizon and on Sunday I powered it down to swap my battery. I had about 30% left on the battery in the phone and a fully charged spare. I put the second battery in and since then it will not power on. I have tried both batteries and connected it to the power adapter... nothing happens (no lights, sounds, or vibrations). I called Verizon and they are sending me a refurb replacement but I'll need to send this one back once that device is up and running. I want to see if anyone has ideas on how to eliminate my data. I do have a SD card with my pictures so that's fine. I just want to erase everything else.
I have been playing with the phone for the past day and a half and I have gotten it to power on for a brief moment here or there. It is very random and sometimes it will show the LG splash screen and then it goes back out. I also have had it vibrate like it is turning on only not to show anything. A couple of times it has vibrated for over a minute straight before cutting back out. And while it was sitting on my desk it was rebooting itself several times earlier today until giving up. Also, when I plug it into my PC I do hear the Windows sound that you get when connecting a drive. But no drive letters appear. I am hopeful that I can get it to turn on long enough to erase everything. The phone is not rooted and is using the latest Android OS (I believe it was 5.1.1) that Verizon sent out in November.
I did not notice any other issues recently and I have swapped batteries dozens of times and never had this problem. It was powered off properly prior to this all happening. If anyone has any ideas of ways I can try to get it back on that would be great. Thank you!
Edit: Also, pressing the volume down and power together does nothing. Only way I have ever got the phone to respond in the past 24 hours is holding power for 20+ seconds and maybe it will work. But then it turns back off.
same here. dunno what to do since i bought mine used on swappa!
Sound like the hardware problem other users have had, including myself just about 2 weeks ago. If this is the case try putting the phone in the freezer for 10 to 20 minutes (I know it sounds crazy) but it worked for me and some others. I was able to power the phone up long enough to get it into recover (pressing the power button + volume down) long enough for me to wipe my data before sending it back. When I put the phone in the freezer I left the batter in and the back cover on.
jfriend33 said:
same here. dunno what to do since i bought mine used on swappa!
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The phone is still not quite a year old. Contact LG as they have a 1 year warranty. You are running out of time though. They never asked me for a receipt as they knew within a year if it died the fix was on them.
LG G4 is a very vulnerable phone and LG’s Head of US Marketing has accepted that the LG g 4s manufactured before september 2015 had its own set of problems. Follow this guide https://appuals.com/fix-lg-g4-wont-turn/ in order to resolve your phone issues. If this doesn't help, you can send the phone for repair or replacement.
I have a N5X, unrooted, bootloader locked, 7.1.2 stock. It happened twice in the last week, the phone used to work perfectly before that. I just pick it up as usual but it doesn't turn on anymore, I tried multiple times to boot it normally or in bootloader mode but nothing happened; then the next morning I plug it into the wall the led flashes red and it reboots normally. I thought it could only happen once but it happened again yesterday night and as usual this morning it booted up. Does anybody know what the problem may be caused by? What can I do? The phone still has warranty and if no solution is found I'll send it back to Google. Sorry for my english.
I have had the exact same problem, mine only occurs when the phone is ran down to 0% and powered off. I never let that happen but I have a 3 year old son who repeatedly does it, and every time i hold my breath, praying it will come back on. Well i am holding my breath and praying once again this morning,hoping it will power back on. Do you think it could be some kind of "protected mode"to keep the battery or something else from overheating or whatever?
alezmoroni said:
I have a N5X, unrooted, bootloader locked, 7.1.2 stock. It happened twice in the last week, the phone used to work perfectly before that. I just pick it up as usual but it doesn't turn on anymore, I tried multiple times to boot it normally or in bootloader mode but nothing happened; then the next morning I plug it into the wall the led flashes red and it reboots normally. I thought it could only happen once but it happened again yesterday night and as usual this morning it booted up. Does anybody know what the problem may be caused by? What can I do? The phone still has warranty and if no solution is found I'll send it back to Google. Sorry for my english.
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Click to collapse
If you need the phone and are confident, try unlocking the bootloader, reflashing stock factory image and relocking the bootloader again. You will lose all the data, though.
If you can live without a phone for a while, just send it to Google/LG. Nothing else one can do imho.
When my phone was in the last steps of dying (eventual bootloop), I could disconnect the battery and it'd get farther through the boot cycle, or even once booted. Basically, after it wouldn't react to any buttons or combos, I would disconnected and reconnected the battery. Then I could give things another shot. So I'd start it, it'd make it to the colored circles, or I could boot to the recovery menu, and try some things, but at some point it would go black. Then it would not react to anything unless I disconnected the battery. Then it would react to the buttons again and eventually one of the steps would make it go black. And then take a disconnect to get another try.
It sounds like your phone may be close to dying.
By the way, I only opened it up since I was past the warranty expiration date, and LG extending the warranty to about 18 months wasn't a known thing at the time. It is actually easy to get everything apart, but hard not to make dings in the plastic cover even using plastic tools.
I would say, back up everything you can from it and expect it is going to get worse. Redoing the OS didn't save mine.