Develop Bugs

Bing Maps frustrations

So last week I went to stay in a condo with some friends. They texted me the address and it conveniently created a link that took me right to Bing maps. I was a half-hour late because Bing Maps dropped me off THIRTEEN MILES AWAY from the actual address. This is fully the THIRD time that I've been late or completely missed an event because Bing maps couldn't get me to the right place. Worse, every time someone asks why I was late and I respond "my phone took me to the wrong place," they ask what I'm using. When I reluctantly admit that it is Bing, I always get something to the effect of, "oh, THAT'S why."
In the end, I used the gMaps app to get to the right place. The weirdest thing is that when I went to Bing Maps on a browser at the condo, it GOT THE ADDRESS RIGHT! It's only the Bing Maps on my phone that dropped me off far, far away.
Try it for yourself on your Windows phone "Maps" app, on Bing Maps on a browser, or on Google Maps:
4010 Silverheels Dr, Silverthorn, CO 80498
(I know "Silverthorne" is misspelled, but that's how it was in the text message, so I'm leaving it as-is for troubleshooting reasons.)
WHY?!?!?!?

Interesting. Maybe it's whatever certain APIs are exposed to the mobile Bing app? Clearly, the web version has some kind of auto correction the mobile version doesn't/can't access.
Btw, how come you didn't question why it was placing the marker on the green side of a mountain?

I can not verify this. I typed in the adress just as you specified, and this is what it came up with. I checked in google maps and bing maps. Bing maps is identical google maps is ~500 feet west of the spot, so practically the same.

in my city some zip codes are wrong!

ScottSUmmers said:
Btw, how come you didn't question why it was placing the marker on the green side of a mountain?
Click to expand...
Click to collapse
lol...my wife was navigating from her Focus. I never saw the thing. Even then, I probably would have believed it, as I've been up many crazy mountain roads in this state, and it wouldn't have surprised me at all if the condo had been 13 miles out of town on a mountainside.
Localhorst86 said:
I can not verify this. I typed in the adress just as you specified, and this is what it came up with. I checked in google maps and bing maps. Bing maps is identical google maps is ~500 feet west of the spot, so practically the same.
Click to expand...
Click to collapse
Weird. Apparently ScottSUmmers gets the same result I do. What your screenshot shows is where I was SUPPOSED to be. I wish I could take a screenshot to show you what I'm seeing. Thanks for checking!

Localhorst86 said:
I can not verify this. I typed in the adress just as you specified, and this is what it came up with. I checked in google maps and bing maps. Bing maps is identical google maps is ~500 feet west of the spot, so practically the same.
Click to expand...
Click to collapse
PS: Google maps would still be more accurate based on your screenshot, as the actual address was no more than halfway down that street, not all the way at the end.

I think the misspelling is the key. If I put the address in my phone exactly as shown (without the 'e') it is way wrong. But if I add the 'e', it goes to the right spot.
When I use the web version of Bing Maps, it tells me that the city is spelled incorrectly, and auto-corrects it. That seems to be the piece that is broken/missing on WP7.

RoboDad said:
I think the misspelling is the key. If I put the address in my phone exactly as shown (without the 'e') it is way wrong. But if I add the 'e', it goes to the right spot.
When I use the web version of Bing Maps, it tells me that the city is spelled incorrectly, and auto-corrects it. That seems to be the piece that is broken/missing on WP7.
Click to expand...
Click to collapse
That was also my experience. Strange, since there's not two similarly-named towns out there or anything. How one letter could confuse their system so much I have no idea. I'm waiting for an address for my wife so I can demonstrate one of the other two times Bing has steered me way wrong.
Maybe it's just my state, but if I can't trust Bing, then I can't use Bing.

weird, though. I left out the "e" as well on my phone, it still found it...
EDIT: I just realized this. I typed it without the "e" and it showed up as "Silverthorn" in the destination entry. But as soon as I hit enter to calculate the route, my phone would automatically change the town to "Silverthorne". I cannot at all search for "silverthorn"

13 miles is nothing, try 8668 miles. see this video http://www.youtube.com/watch?v=-wNQVTjw4vU
I get the same results every time.

drokkon said:
So last week I went to stay in a condo with some friends. They texted me the address and it conveniently created a link that took me right to Bing maps. I was a half-hour late because Bing Maps dropped me off THIRTEEN MILES AWAY from the actual address. This is fully the THIRD time that I've been late or completely missed an event because Bing maps couldn't get me to the right place. Worse, every time someone asks why I was late and I respond "my phone took me to the wrong place," they ask what I'm using. When I reluctantly admit that it is Bing, I always get something to the effect of, "oh, THAT'S why."
In the end, I used the gMaps app to get to the right place. The weirdest thing is that when I went to Bing Maps on a browser at the condo, it GOT THE ADDRESS RIGHT! It's only the Bing Maps on my phone that dropped me off far, far away.
Try it for yourself on your Windows phone "Maps" app, on Bing Maps on a browser, or on Google Maps:
4010 Silverheels Dr, Silverthorn, CO 80498
(I know "Silverthorne" is misspelled, but that's how it was in the text message, so I'm leaving it as-is for troubleshooting reasons.)
WHY?!?!?!?
Click to expand...
Click to collapse
It is probably because Windows phone doesn't force autocorrect. (instead suggests unline the iphone for example and others) it underlined it as possibly wrong on mine with correct suggestion (when doing search in bing maps on phone) Bing maps on the pc just assumes you ment the correct one and takes u there.

I was driving to the airport one day and decided to use map on my HTC HD7. I don't know if its my phone company's fault or my phone.
1)The refresh rate on my phone was so slow i couldn't even see where im going on my phone
2)For some reason when I enabled always facing where my car is facing the Map app on Wp7 doesn't work at all
3)The voice which is suppose to help you doesn't work at all.
I gave up using the map app on my phone and switched to Outdoor navigation instead

Same here, some street numbers are inverted... almost missed a meeting...

I've had a long list of experiences where bing maps gave the wrong street, city, ghost locations, etc and I have come to the realization that I can't trust it... I use it for directions in the city (nyc), and you would think that businesses would be well mapped. Oh well... maybe ovi maps can step up to google maps :/

searching "fedex drop off location" took me to dairy queen last night. needless to say, the package was late, but, i got an oreo blizzard. so i'm torn with bing maps right now. yes, i missed my shipment, but, i got a blizzard...
it was like, "sorry i screwed you up, here's some ice cream to make you feel better... by the way, you got $2.99 i can borrow?"

Count yourself lucky if Bing Maps or Local Scout actually works in your country. They're *still* broken in most regions of the world.

Happens to me all the time. Even if I type it right into the map search.
That's why I always find it on google maps on a desktop first, then crosscheck it with the Bing result. I don't trust it. Probably never will.

Yeah typing the full address is usually important but I tend to leave out the city and state and just do 4010 Silverheels Dr 80498 reason being is there are sometimes cities or sub divisions near eachother that contain the same name and can have the same street name. This is why UPS/FEDEX/USPS don't give a hoot about your city name (that is really just there for you) they like to use zip or even better zip + 4.
Now it sounds strange but look up your friends address http://zip4.usps.com/zip4/zcl_0_results.jsp here at the USPS. It dosent exist!
---------- Post added at 08:16 PM ---------- Previous post was at 07:54 PM ----------
Ok so now this is funny. Go lookup "80498" in google maps. Now look it up in Bing. Now with yahoo.
They all place 80498 in roughly the same place.
You will notice that that center is over 25 miles away (via roads) to the city you were looking for. 80498 shares the same zip as Heeney, CO.
I would consider 80498 as a rural area and therefore the single zip code covers a very very big area. Bing's Default search radius is somewhere between 5-15 miles. There definately is a bug in how Bing Mobile resolves a typo (yeah if you typed it right you would have gotten there right away).
The way Tom Tom (for example) looks up address is in logical order:
State -> City -> Street -> Building Number.
GPS' have to do this so they give you context and a filtered view. Imagine if you started typing 4010 how many address would popup!
Anyways...just submit a bug report by clicking the address in the map clicking the "..."'s and then clicking suggest changes. They will change it for you.
Don't think that Bing is the only one that screws up however, I've seen Google, yahoo, mapquest (yeah remember them?), Waze, TomTom, and garmin all give me wrong directions.

I guess they must have fixed this, I got linked to this discussion from another thread, yet when I tried it on my HD7 (TMOUS 8107), it automatically corrected it for me from the bing maps search and showed me the same thing the web app does (although it didn't warn me like the web app that it was corrected). Just for giggles I emailed the address to myself to see if it was a link related thing and got the same correct result. I noticed how old the thread is but just wanted to say that it looks like it was fixed at some point (which is an assumption since I never got to see it broken). Perhaps the partnership with Nokia included address resolution logic changes?
4010 Silverheels Dr, Silverthorn, CO 80498

My list of Bing Maps frustrations:
- It doesn't map a route from one country to another, otherwise everything works well.
Wouldnt it be fab if Bing can actually route directions from your location to another, worldwide? Like with public transits included from and to.

[Q] am i having google now issues?

Been running jb since it was available. Google now will tell me the weather and remind me of my calendar appointments. But it still won't advise me of traffic during my commute to work. I set up my own profile in the people app with my home and work address but it still doesn't work. Any advice?
Also, seems like the only way I can enjoy Google nows voice is when I ask for a definition. What else can one ask or say to get a verbal response?

sheek360;28393210 But it still won't advise me of traffic during my commute to work. I set up my own profile in the people app with my home and work address but it still doesn't work. Any advice?
[/QUOTE said:
You don't set it there. You set it in the desktop Google Maps > my places > Home / Work. Or on the Maps app under location history settings
Click to expand...
Click to collapse

Thanks for the help. But the maps app doesn't have a location history setting. At least none I can see

I fixed it. Lattitude was off.
How do you go about making Google now a little more talkative?

sheek360 said:
I fixed it. Lattitude was off.
How do you go about making Google now a little more talkative?
Click to expand...
Click to collapse
Usually knowledge graph queries will make it talk "Who is the Prime Minister of England?" "How tall is the Eiffel Tower?" "What time is it in Tokyo?" "What is the weather in Moscow?" "Who won the Nationals game yesterday?"

What is the time, what is the date, what are the pizza stores around me..
it's very cool to see its answers sometimes.

I ask these things and mine usually does a Google search n stays silent. Odd

sheek360 said:
I ask these things and mine usually does a Google search n stays silent. Odd
Click to expand...
Click to collapse
1. Make sure device language is US English
2. Set google.com as your search location and not your local version (eg. google.cn) This, however, will break local search results (your weather will show up as Washington, DC)

harveydent said:
1. Make sure device language is US English
2. Set google.com as your search location and not your local version (eg. google.cn) This, however, will break local search results (your weather will show up as Washington, DC)
Click to expand...
Click to collapse
Mine works with my google location as my local setting :O

Mine is hit or miss with voice when asking things.

[Q] "Navigate to home" doesn't work - it shows web searches for the word "home"

[Q] "Navigate to home" doesn't work - it shows web searches for the word "home"
I have already set my "Home" address in Google Maps (from the web, not within the Android app). I search the net and there are numerous article that said that you can just say any of this word to GET DIRECTION to go home:
- Navigate to home
- How long does it take to go home
- Take me home
But if I do this, it will only bring up web searches (Home Depot, definition of the word "home", etc.).
Is there anything I need to do?

lanwarrior said:
I have already set my "Home" address in Google Maps (from the web, not within the Android app). I search the net and there are numerous article that said that you can just say any of this word to GET DIRECTION to go home:
- Navigate to home
- How long does it take to go home
- Take me home
But if I do this, it will only bring up web searches (Home Depot, definition of the word "home", etc.).
Is there anything I need to do?
Click to expand...
Click to collapse
Just tested saying "directions home" and it worked for me. Sorry I don't have an answer to your problem, just wanted to let you know it worked.
Also, I had used Google now to set my home address a while back.

beats4x said:
Just tested saying "directions home" and it worked for me. Sorry I don't have an answer to your problem, just wanted to let you know it worked.
Also, I had used Google now to set my home address a while back.
Click to expand...
Click to collapse
It seems to affect some people, but there is no known symptom why it happened.
https://productforums.google.com/forum/#!topic/maps/OfbBk_RKhEw
I did everything, from resetting Google Now to adding-removing-adding my Home address. I remember I used to be able to type "Home" in maps.google.com and it'll recognize my home address, but even that won't work anymore. Something is screw up on Google back-end, I think.
Interestingly, Google Now CAN show traveling card. I.e. it'll show "60 minutes to Home" and when I opened the card, it'll take me to Google Map app and it'll show "From: current location" and "To: Home".

lanwarrior said:
It seems to affect some people, but there is no known symptom why it happened.
https://productforums.google.com/forum/#!topic/maps/OfbBk_RKhEw
I did everything, from resetting Google Now to adding-removing-adding my Home address. I remember I used to be able to type "Home" in maps.google.com and it'll recognize my home address, but even that won't work anymore. Something is screw up on Google back-end, I think.
Interestingly, Google Now CAN show traveling card. I.e. it'll show "60 minutes to Home" and when I opened the card, it'll take me to Google Map app and it'll show "From: current location" and "To: Home".
Click to expand...
Click to collapse
That's strange. Sorry to here you're one of those affected ?

lanwarrior said:
I have already set my "Home" address in Google Maps (from the web, not within the Android app). I search the net and there are numerous article that said that you can just say any of this word to GET DIRECTION to go home:
- Navigate to home
- How long does it take to go home
- Take me home
But if I do this, it will only bring up web searches (Home Depot, definition of the word "home", etc.).
Is there anything I need to do?
Click to expand...
Click to collapse
I had exactly this problem. When I changed my address to something *better* everything started working. Try a few different address formats.

You have to have google now enabled, as well as "location history", even if you set up your work and home addresses, once you turn off location history the voice commands stop working. (Lame IMO but that was google makes you turn on your history)

v3ngence said:
You have to have google now enabled, as well as "location history", even if you set up your work and home addresses, once you turn off location history the voice commands stop working. (Lame IMO but that was google makes you turn on your history)
Click to expand...
Click to collapse
Yep,I have that enabled long time ago. Both location reporting and history.

v3ngence said:
You have to have google now enabled, as well as "location history", even if you set up your work and home addresses, once you turn off location history the voice commands stop working. (Lame IMO but that was google makes you turn on your history)
Click to expand...
Click to collapse
I noticed a setting for "Ok Google" Detection.
Click G on Nexus 7 home screen, swipe up, select 3 dots menu, Settings option. Select Voice option, "Ok Google" Detection.
There are three options:
[x] From Google Search app: Say "Ok Google" to start a voice search from Google app
[?] From any screen: Responds to your voice. Works when the screen is on or the device is charging
[?] From lock screen: Allow "Ok Google" to start a voice search or action from the secure lock screen
Anyone know if these settings impact Android Wear, e.g. Moto 360, operations?
---------- Post added at 06:03 PM ---------- Previous post was at 06:00 PM ----------
lanwarrior said:
Yep,I have that enabled long time ago. Both location reporting and history.
Click to expand...
Click to collapse
Have you tried setting a *fake* address for home and using navigate home? But, pick a real address for *fake* and verify it with voice navigation on your phone/tablet first. If this works try switching back to your real address. Something might be wrong with Google search finding your real address. This happened to me.

Bob Smith42 said:
Have you tried setting a *fake* address for home and using navigate home? But, pick a real address for *fake* and verify it with voice navigation on your phone/tablet first. If this works try switching back to your real address. Something might be wrong with Google search finding your real address. This happened to me.
Click to expand...
Click to collapse
Hmm, that's interesting.
I am now in the midst of "resetting" my data with Google. Location History, YouTube, apps cache, etc... from the phone and my Google account on the web.. Trying to see if I can "reset" whatever process Google have in the backend.

Do you get an answer to "where is my home? " or "where is my house? " or something like that?
It shows the location of my house in my watch.
Sent from my GT-N7100 using XDA Free mobile app

dproldan said:
Do you get an answer to "where is my home? " or "where is my house? " or something like that?
It shows the location of my house in my watch.
Sent from my GT-N7100 using XDA Free mobile app
Click to expand...
Click to collapse
Just tested "where is my home" and it found it! A map card showing my home is displayed. Ditto for "where is my work". But then I tried "direction to my home", "navigate to my home", "take me to my home" doesn't work. AAGGH!!!
So it looks like Google does recognize my home and work location, but NOT when navigating ?!
PS: I just did a clean-up: disabled Google Now, deleted all Location History and disabling it, go to maps.google.com and delete "Home" and "Work" location, etc. and re-enable everything. No go.
I remember there is used to a "Navigation" app in 4.2. I don't recall if I make changes there, but I wonder if I did make changes with that app, Google may "remember" certain setting that cause this issue? Unfortunately, the "Navigation" app is not there in 4.3

Heh, found out if I say "Agenda for Today", it'll bring a search of that word...
This must be something with Google. I don't know, maybe because I had the Google Mail account back in 2004, when they first launched and adding all the privacy-invading-stuff...sorry...feature break something.

Does "navigate home" command work? Did for me this morning.
Sent from my Nexus 5 using Tapatalk

kpjimmy said:
Does "navigate home" command work? Did for me this morning.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
No go. [emoji25]

I have a solution
Just sign out of Google now and sign back in. This worked for me.

"Okay google, Navigate home" is no longer working for me.

I use this feature all the time but after i clean wiped my phone now it either pulls up 3 businesses with home in the name or it will pull up 2 contacts that happen to have home in the title. Not sure why it isn't working right. Telling it to navigate to work still works correctly.
I already have my home set in the google app and in google maps.

smac7 said:
I use this feature all the time but after i clean wiped my phone now it either pulls up 3 businesses with home in the name or it will pull up 2 contacts that happen to have home in the title. Not sure why it isn't working right. Telling it to navigate to work still works correctly.
I already have my home set in the google app and in google maps.
Click to expand...
Click to collapse
For myself, I say "OK Google, how do I get to home". Tells me how long it will currently take and I just need to tap navigate icon.
Sent from my Nexus 5X using Tapatalk

Here's what i found...
I have read about this problem so many places and seen so many solutions - none of which worked for me.
Today - I finally found out where my "work" and "home" were stuck and preventing navigate to... from working for these locations. Short form - they were stuck in my Google+ account, but NOT in the places category. It was my contact settings for home and work. They were set to blank in my Google plus profile. It didn't matter that I had them set in my phone. It didn't matter that I had them set in Google Maps (both on Android and on the web). Caches - meaningless. In the end, it came down to the fact that those values were blank in my Google+ account - THAT is what stopped the service from working.
Thank me if I helped.
:fingers-crossed:

Mikkey81 said:
Here's what i found...
I have read about this problem so many places and seen so many solutions - none of which worked for me.
Today - I finally found out where my "work" and "home" were stuck and preventing navigate to... from working for these locations. Short form - they were stuck in my Google+ account, but NOT in the places category. It was my contact settings for home and work. They were set to blank in my Google plus profile. It didn't matter that I had them set in my phone. It didn't matter that I had them set in Google Maps (both on Android and on the web). Caches - meaningless. In the end, it came down to the fact that those values were blank in my Google+ account - THAT is what stopped the service from working.
Thank me if I helped.
:fingers-crossed:
Click to expand...
Click to collapse
i can't even find contact settings on g+

smac7 said:
i can't even find contact settings on g+
Click to expand...
Click to collapse
Did you try my recommendation? I never had to do anything with contact settings on Google+.
Sent from my Nexus 5X using Tapatalk

EeZeEpEe said:
Did you try my recommendation? I never had to do anything with contact settings on Google+.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
thanks! i tried you're recommendation and now it also works when I say "navigate home". I was stalling on trying it at first cause my wife is sleeping next right next to me and i didn't want to wake her. I went for the whisper and it worked lol.

smac7 said:
thanks! i tried you're recommendation and now it also works when I say "navigate home". I was stalling on trying it at first cause my wife is sleeping next right next to me and i didn't want to wake her. I went for the whisper and it worked lol.
Click to expand...
Click to collapse
? Yeah I think I used to try that too and noticed it didn't work one time. Then I realized in a Google commercial they would say "How do I get to..." and gave that a try instead. So I just use that most of the time.
Sent from my Nexus 5X using Tapatalk

Go to google plus on your browser Click on your profile. (This is from my phone, mind you) click on the info button on the rightside (the circle lettered "i").
Your location should be stored there (make sure its private). Next turn off your accounts sync on your phone and then back on. Accounts/Google turn off on everything and then back on.

Installing a larger package of google apps fixed the navigation problem for me. It seems in the nano or smaller package some essentiell voice things are missing.

Contacts App Questions

Hi guys,
I am thinking of buying a Pixel XL. I played with one today at the store and I found a disturbing issue to me. If I add a contact it only gives me one line for the address. Exactly the same BS like on the web portal of gmail.
Usually, you can click somewhere and expand the address field to more but single fields for street, city, country and so on.
This one line might work just great if you use only US addresses, but as soon you get into international addresses from countries around the world. Google can't handle the input anymore and gets confused what is what.
Was I just to blind to see how to expand the field or is it really that bad? Now I would need to install a second contacts app with this option. Great job Google!!!

Not sure if this a feasible work around but you could possible try a differnt contact apps?
See here: https://play.google.com/store/search?q=Contacts&c=apps&hl=en

Scott said:
Not sure if this a feasible work around but you could possible try a differnt contact apps?
See here: https://play.google.com/store/search?q=Contacts&c=apps&hl=en
Click to expand...
Click to collapse
That was my thougt too. but thats stupid. Esepcially if its just used to add addresses. So far I havent seen a phone which doesnt have the expandable address field except the PIxels

Snake-Plissken said:
Hi guys,
I am thinking of buying a Pixel XL. I played with one today at the store and I found a disturbing issue to me. If I add a contact it only gives me one line for the address. Exactly the same BS like on the web portal of gmail.
Usually, you can click somewhere and expand the address field to more but single fields for street, city, country and so on.
This one line might work just great if you use only US addresses, but as soon you get into international addresses from countries around the world. Google can't handle the input anymore and gets confused what is what.
Was I just to blind to see how to expand the field or is it really that bad? Now I would need to install a second contacts app with this option. Great job Google!!!
Click to expand...
Click to collapse
I may not be understanding correctly, but I just tried adding a new contact and I was able to add a multi-line address. I just hit enter after each line and a new line appeared.
Eg.
1234 Street name
City
Province
Postal Code
Is this what you meant, or did I misunderstand the problem?

As I'm German and only save German, a few French, Danish and some addresses from Luxembourg I too don't see the problem.
As mentioned above you can always hit enter for another line but even if you don't and write it all in one line Google is always smart enough to know where to navigate me.
Correct me but if you have saved a contact with an address and you hit it you get directed to maps, maps searches instantly for the address and it doesn't even matter if postal code, town or even country is missing.

DanVanDamn said:
As I'm German and only save German, a few French, Danish and some addresses from Luxembourg I too don't see the problem.
As mentioned above you can always hit enter for another line but even if you don't and write it all in one line Google is always smart enough to know where to navigate me.
Correct me but if you have saved a contact with an address and you hit it you get directed to maps, maps searches instantly for the address and it doesn't even matter if postal code, town or even country is missing.
Click to expand...
Click to collapse
I tried to do the same before in the web portal of gmail. No matter if i enter everything in one line or hit enter. Google got confused. I dont remember what addresses gave me problems. I think one was Butan, Kazachstan, Peru and Chile I believe.
Also if i view the entry from the web portal on my mobile (galaxy note) and I go to edit contact. The address is completly mixed up. In the city field is the street, street is country and so on. It was a big mess up. I dont know if Google already improved that. I stopped using the web portal and entered the addresses on mobile where I had the actual fields for City, Street, ZIP and so on...
I dont have a Pixel yet so cant try a lot. I played with it in a Verizon store....